Brother MFC-8420 User Manual

USER’S GUIDE
MFC-8420 MFC-8820D
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i
ii

Safety precautions

To use the MFC safely

Save these instructions for later reference.
WARNING
There are high voltage electrodes inside the machine. Before you clean the MFC or clear a paper jam, make sure you have unplugged the power cord from the power outlet.
After you use the MFC, some internal parts are extremely HOT! To prevent injuries, be careful not to put your fingers in the area shown in
the illustration.
To prevent injuries, be careful not to put your hands on the edge of the MFC under the document cover.
Do not handle the plug with wet hands. Doing this might cause an electrical shock.
To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
iii
To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
WARNING
When you move the MFC, grasp the side handholds that are under the scanner. Do NOT carry the MFC by holding it at the bottom.
Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone socket in a wet location.
Install equipment with a power cord near a socket/outlet that is easily accessible.
Do not use a telephone in the vicinity of gas leak to report leak.
Do not use this product near appliances that use water, in a wet basement or near a swimming pool.
There may be a remote risk of electric shock from lightning.
Caution
Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the lines during a lightning storm.
iv

Choosing a location

Place your MFC on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the MFC near a telephone socket and a standard, grounded power outlet. Choose a location where the temperature remains between 10° and 32.5°C.
Caution
Avoid placing your MFC in a high-traffic area.
Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Do not expose the MFC to direct sunlight, excessive heat, moisture, or dust.
Do not connect your MFC to electrical outlets controlled by wall switches or automatic timers.
Disruption of power can wipe out information in the MFC’s memory.
Do not connect your MFC to electrical outlets on the same circuit as large appliances or other Equipment that might disrupt the power supply.
Avoid interference sources, such as speakers or the base units of cordless phones.
v

Quick Reference Guide

Sending faxes

Automatic Transmission
1
If it is not illuminated in
Start
.
Set
.
Fax
.
Fax
.
,
Next
green, press (
2
Place the document face up in the ADF, or face down on the scanner glass.
3
Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad.
4
Press
5
If you are using the scanner glass, press
Real Time Transmission
You can send faxes in real time.
1
If it is not illuminated in green, press (
2
Place the document face up in the ADF, or face down on the scanner glass.
3
Press
4
Press or to select
On
OR— For the next transmission
only, press or to select and then press
5
For the next fax only, press
Fax:On
Set
Start
.
2
or
Menu, 2, 2, 5
, and then press
Next Fax Only
Set
or to select
, and then press
.
6
).
7 8

Receiving faxes

Select Receive Mode
1 2

Storing numbers

).
Storing One-Touch Dial numbers
1 2
3
4
5
Press 1 if you want to choose more settings and the LCD will return to the Setup send menu.
OR— Press Enter the fax number. Press
Press Press or to select
Fax Only, Manual Fax/Tel TAD
Press Press the One-Touch key
where you want to store the number.
Enter a number (up to 20 digits), and then press
Enter a name (up to 15 characters or leave it blank), and then press
Press
2
to fax.
Start
.
Menu, 0,1
and
and then press
Menu, 2, 3, 1
Stop/Exit
.
External
Set
.
,
Set
.
.
.
Set
.
vi
Storing Speed-Dial numbers
1
Press
2
Enter a three-digit Speed-Dial number, and then press
3
Enter a number (up to 20 digits), and then press
4
Enter a name (up to 15 characters or leave it blank), and then press
5
Press

Dialling operations

Menu, 2, 3, 2
Set
.
Set
Stop/Exit
.
.
Set
.
3
Press or to search the memory.
4
Press

Making copies

Single copy
.
1
Press illuminate it in green.
2
Place the document face up in the ADF, or face down on the scanner glass.
3
Press
Start
Start
.
(Copy)
.
to
One-Touch Dialling / Speed-Dialling
1
If it is not illuminated in green, press (
2
Place the document face up in the ADF, or face down on the scanner glass.
3
Press the One-Touch key of the number you want to call.
OR— Press
press #, and then press the three-digit Speed-Dial number.
4
Press
Using Search
1
If it is not illuminated in green, press (
Search/Speed Dial
Start
.
Fax
Fax
Sorting multiple copies (Using the ADF)
1
).
,
).
Press illuminate it in green.
2
Place the document face up in the ADF.
3
Use the dial pad to enter the number of copies you want (up to 99).
4
Press
5
Sort icon appears on the LCD.
6
Press
Sort
Start
(Copy)
.
.
to
2
vii
Search/Speed Dial
Press and then enter the first letter of the name you’re looking for.
,

Table of Contents

1
2
Introduction ..........................................................................1-1
Using this Guide ...............................................................1-1
Finding information.....................................................1-1
Symbols used in this Guide........................................1-1
MFC part names and operations................................1-2
Control panel overview .....................................................1-5
Status LED indications .............................................1-10
About fax machines ........................................................ 1-12
Fax tones and handshake........................................1-12
ECM (Error Correction Mode)...................................1-13
Connecting the MFC....................................................... 1-14
Connecting an external telephone............................ 1-14
Connecting an external telephone answering device
(TAD)....................................................................1-15
Sequence ............................................................. 1-15
Connections ......................................................... 1-16
Recording outgoing message (OGM) on an
external TAD ....................................................1-17
Using extension telephones (For U.K. only).........1-18
Multi-line connections (PBX) .................................... 1-20
If you are installing the MFC to work
with a PBX........................................................1-20
Custom features on your phone line......................... 1-20
Paper .....................................................................................2-1
About paper ......................................................................2-1
Type and size of paper ...............................................2-1
Recommended paper .................................................2-1
Choosing acceptable paper.............................................. 2-2
Paper capacity of the paper trays........................... 2-3
Paper specifications for each paper tray ................ 2-4
How to load paper ......................................................2-5
To load paper or other media in the paper tray...... 2-5
To load paper or other media in the manual
feed tray (For MFC-8420)................................... 2-7
To load paper or other media in the multi-purpose
tray (MP tray) (For MFC-8820D) ........................ 2-9
To use Automatic Duplexing for fax, copy and print
operations (For MFC-8820D) ............................... 2-11
viii
3
On-screen programming .....................................................3-1
User-friendly programming ...............................................3-1
Menu table.................................................................. 3-1
Memory Storage.........................................................3-1
Navigation keys ................................................................3-2
4
Getting started .....................................................................4-1
Initial Setup.......................................................................4-1
Setting the Date and Time..........................................4-1
Setting the Station ID..................................................4-2
Entering text ...........................................................4-3
Inserting spaces .....................................................4-3
Making corrections .................................................4-4
Repeating letters .................................................... 4-4
Special characters and symbols ............................ 4-4
PABX and TRANSFER...............................................4-5
Setting PABX..........................................................4-5
General Setup...................................................................4-6
Setting the Mode Timer ..............................................4-6
Setting the Paper Type ...............................................4-7
Setting the Paper Size ................................................4-8
Setting the Ring Volume.............................................4-9
Setting the Beeper Volume.........................................4-9
Setting the Speaker Volume.....................................4-10
Setting the Clock Change ......................................... 4-10
Toner Save ...............................................................4-10
Sleep Time................................................................4-11
Turning off the Scanner Lamp .................................. 4-11
Power Save ..............................................................4-12
Setting the Tray Use for Copy mode ........................4-13
Setting the Tray Use for Fax mode...........................4-14
Setting the LCD Contrast..........................................4-14
Initial Setup depending on Your Country........................4-15
Setting Tone or Pulse dialling mode
(Except for the Nordic Countries) .........................4-15
5
ix
Setup Receive ......................................................................5-1
Basic receiving operations................................................ 5-1
Choosing the Receive Mode.......................................5-1
To select or change your Receive Mode................5-2
Setting the Ring Delay ...............................................5-2
Setting the F/T Ring Time (Fax/Tel mode only)..........5-3
Fax Detect ..................................................................5-4
Printing a reduced incoming fax (Auto Reduction) .....5-5
Reception into memory...............................................5-6
Printing a fax from the memory ..................................5-7
Setting the Print Density.............................................5-7
Advanced receiving operations ........................................ 5-8
Operation from extension telephones......................... 5-8
For FAX/TEL mode only ............................................. 5-8
Using a cordless external handset ............................. 5-9
Changing the remote codes ....................................... 5-9
Polling....................................................................... 5-10
Secure Polling......................................................5-10
Setup for Polling Receive (Standard)...................5-10
Setup for Polling Receive with Secure Code........ 5-11
Setup Delayed Polling Receive ............................ 5-11
Sequential Polling..................................................... 5-12
Setting Duplex printing for Fax mode
(For MFC-8820D) ................................................. 5-13
Telephone services ........................................................ 5-14
BT Call Sign (For U.K. Only) ....................................5-14
To enable the machine to work with BT Call Sign
(Only with your external phone) .......................5-14
6
Setup Send ...........................................................................6-1
How to Fax .......................................................................6-1
Enter Fax mode..........................................................6-1
Faxing from the automatic document feeder (ADF) ... 6-1
Faxing from the ADF..............................................6-2
Faxing from the scanner glass ...................................6-3
Faxing legal size documents from the scanner glass. 6-5
Out of Memory message........................................6-5
Manual transmission................................................... 6-5
Automatic transmission ..............................................6-6
This is the easiest way to send a fax...................... 6-6
Sending a fax at the end of a conversation ................ 6-6
Basic sending operations ................................................. 6-7
Sending faxes using multiple settings ........................6-7
Contrast......................................................................6-8
Fax Resolution............................................................ 6-9
Manual and automatic fax Redial ............................... 6-9
Dual Access..............................................................6-10
Real Time Transmission...........................................6-11
Checking job status ..................................................6-12
Cancelling a job while scanning the document......... 6-12
Cancelling a scheduled job....................................... 6-13
x
Advanced sending operations ........................................ 6-14
Composing the electronic Cover Page .....................6-14
Composing your own comments ..........................6-15
Cover page for the next fax only...........................6-15
Send a cover page for all faxes ............................6-16
Using a printed cover page.......................................6-17
Broadcasting.............................................................6-17
Overseas Mode ........................................................6-19
Delayed Fax..............................................................6-20
Delayed Batch Transmission....................................6-21
Setup for Polled Transmit (Standard) .......................6-21
Setup for Polled Transmit with Secure Code............6-22
Memory Security.......................................................6-23
Setting up the password.......................................6-24
Turning Memory Security on ................................6-24
Turning Memory Security off.....................................6-24
7
8
Auto Dial numbers and dialling options ............................7-1
Storing numbers for easy dialling ..................................... 7-1
Storing One-Touch Dial numbers...............................7-1
Storing Speed-Dial numbers....................................... 7-3
Changing One-Touch and Speed-Dial numbers......... 7-4
Setting up Groups for Broadcasting............................7-5
Dialling options .................................................................7-7
Search ........................................................................7-7
One-Touch Dialling..................................................... 7-7
Speed-Dialling ............................................................7-8
Manual dialling............................................................7-8
Using an external telephone ....................................... 7-8
Access codes and credit card numbers......................7-9
Pause .......................................................................7-10
Tone or Pulse ...........................................................7-10
Remote Fax Options ............................................................8-1
Fax Forwarding.................................................................8-1
Programming a Fax Forwarding number....................8-1
Setting Fax Storage..........................................................8-2
Setting your Remote Access Code...................................8-3
Remote retrieval ...............................................................8-4
Using your Remote Access Code...............................8-4
Remote commands.....................................................8-5
Retrieving fax messages ............................................ 8-6
Changing your Fax Forwarding number.....................8-6
xi
9
Printing reports ....................................................................9-1
MFC settings and activity ................................................. 9-1
Customizing the Transmission Verification Report..... 9-1
Setting the Journal Period..........................................9-2
Printing reports ...........................................................9-3
To print a report......................................................9-3
10
Making copies ....................................................................10-1
Using the MFC as a copier .............................................10-1
Enter Copy mode......................................................10-1
Temporary copy settings......................................10-2
Making a single copy from the ADF..........................10-3
Making multiple copies from the ADF.......................10-3
Single or multiple copies using the scanner glass.... 10-4
Out of Memory message..........................................10-5
Using the Copy keys (Temporary settings) .................... 10-6
Enlarge/Reduce........................................................10-7
Quality (type of document) .......................................10-9
Sorting copies using the ADF...................................10-9
Contrast..................................................................10-10
Tray Select .............................................................10-11
Duplex/N in 1.......................................................... 10-12
Duplex/N in 1 copy .................................................10-14
N in 1 copy .........................................................10-14
Poster .................................................................10-16
Duplex (1 in 1) (For MFC-8820D).......................10-17
Duplex (2 in 1) and Duplex (4 in 1)
(For MFC-8820D)...........................................10-19
Changing the default copy settings .............................. 10-20
Quality ....................................................................10-20
Contrast..................................................................10-20
11
Using the MFC as a printer ............................................... 11-1
Using the Brother MFC-8420, MFC-8820D
printer driver ................................................................11-1
How to print your document............................................11-2
Simultaneous printing and faxing ................................... 11-3
Two-sided printing (Duplex Printing) ........................ 11-3
Automatic Duplex Printing (For MFC-8820D)....... 11-3
Manual Duplex Printing ........................................ 11-4
Face-down output tray..............................................11-5
Printing on plain paper.............................................. 11-5
The manual feed tray (For MFC-8420)................. 11-5
The MP tray (For MFC-8820D) ............................11-6
xii
Printing on thicker paper and card stock ..................11-8
The manual feed tray (For MFC-8420)................. 11-8
The multi-purpose tray (MP tray)
(For MFC-8820D) ...........................................11-10
Printing on envelopes .............................................11-12
Printer operation keys................................................... 11-17
Job Cancel..............................................................11-17
Secure key..............................................................11-17
Setting the Emulation Selection..............................11-18
Printing the Internal Font List..................................11-19
Printing the Print Configuration List........................11-19
Restoring factory default settings ...........................11-19
12
Printer driver settings ........................................................12-1
Printer driver settings......................................................12-1
How to access the printer driver settings........................12-1
Features in the Brother Native Driver.............................12-2
Basic tab...................................................................12-2
Paper Size............................................................12-3
Multiple Page........................................................12-3
Orientation............................................................12-3
Copies ..................................................................12-4
Media Type...........................................................12-4
Advanced tab............................................................12-5
Print Quality..........................................................12-5
Duplex Printing.....................................................12-6
Watermark............................................................12-8
Page Setting.......................................................12-10
Device Options...................................................12-11
Secure Print............................................................12-11
Accessories tab ..................................................12-14
Support tab.........................................................12-16
Features in the PS printer driver (For Windows
Ports tab .................................................................12-18
Device Settings tab.................................................12-19
Layout tab...............................................................12-20
Booklet (For MFC-8820D)
(For Wondows
Paper/Quality tab ....................................................12-21
Advanced Options ..................................................12-22
®
2000/XP) ..............................12-20
®
).........12-17
xiii
13
How to scan using Windows® ...........................................13-1
Scanning a document ....................................................13-1
TWAIN compliant...................................................... 13-1
How to access the Scanner......................................13-2
Scanning a document into the PC............................13-3
Scanning a whole page ........................................ 13-3
Pre-Scanning to crop a portion you want to scan
.. 13-4
Settings in the Scanner window ............................... 13-6
Image Type ..........................................................13-6
Resolution ............................................................13-6
Scan Type ............................................................13-7
Brightness ............................................................13-7
Contrast................................................................13-7
Document Size.....................................................13-8
®
Scanning a document (For Windows
XP only) ...........13-10
WIA compliant ........................................................13-10
How to access the scanner ....................................13-10
Scanning a document into the PC..........................13-11
Scanning a document using the ADF................. 13-11
Pre-Scanning to crop a portion you want to
scan using the scanner glass ......................... 13-13
Brother Scanner Utility .......................................13-15
Using the scan key (For USB or Parallel interface
cable users)............................................................... 13-16
Scan to E-mail........................................................13-17
Scan to Image ........................................................ 13-17
Scan to OCR ..........................................................13-18
Scan to File.............................................................13-18
®
Using ScanSoft
PaperPort® and TextBridge® OCR.... 13-19
Viewing items .........................................................13-20
Organizing your items in folders............................. 13-21
Quick links to other applications.............................13-21
®
ScanSoft
TextBridge® OCR lets you convert
image text into text you can edit ......................... 13-22
You can Import items from other applications ........ 13-23
You can Export items in other formats ...................13-23
Exporting an image file.......................................13-23
®
How to Uninstall PaperPort
®
TextBridge
........................................................13-24
and ScanSoft®
xiv
14
Using the Brother Control Center ....................................14-1
Brother MFL-Pro Control Center...............................14-1
AutoLoad the Brother Control Center .......................14-2
How to turn off AutoLoad..........................................14-2
Brother Control Center features......................................14-3
Auto Configuration....................................................14-3
Scan key operations.................................................14-4
Copy operations........................................................14-4
PC-Fax operation......................................................14-4
Scanner settings for Scan, Copy and PC-Fax
buttons..................................................................14-5
Global settings..........................................................14-5
Setting up the scanner configurations ......................14-6
Perform an operation from the Control Center
screen...................................................................14-7
Scan to File.....................................................................14-8
To access Scan to File Configurations screen .........14-8
Scanner settings ....................................................... 14-8
Destination folder......................................................14-9
Scan to E-mail ..............................................................14-10
To access Scan to E-mail Configurations screen... 14-10
Scanner settings .....................................................14-10
E-mail application ................................................... 14-11
Send to Options ......................................................14-11
Scan to OCR (Word Processor) ...................................14-12
To access Scan to OCR Configurations screen .....14-12
Scanner settings .....................................................14-12
Word Processor......................................................14-13
Scan to Image...............................................................14-14
To access Scan to Image Configurations screen ...14-14
Scanner Settings ....................................................14-15
Target Application...................................................14-15
Copy .............................................................................14-16
To access the Copy Configurations screen............14-16
Scanner settings .....................................................14-17
Number of copies....................................................14-17
Send a fax.....................................................................14-18
To access the Send a fax Configurations screen ...14-18
Scanner settings .....................................................14-18
PC-FAX Settings.....................................................14-19
xv
15
Using the Windows®-Based Brother SmartUI Control Center 15-1
Brother SmartUI Control Center .....................................15-1
AutoLoad the Brother Control Center....................... 15-2
How to turn off Auto Load.........................................15-2
Brother Control Center features .....................................15-3
Auto Configuration....................................................15-4
Hardware Section: Changing the Scan to button
configuration................................................................15-5
Scan to E-mail..........................................................15-6
Scan to File...............................................................15-7
Scan to Image ..........................................................15-8
Scan to OCR ..........................................................15-10
Software Section ..........................................................15-12
Scan .......................................................................15-13
Copy.......................................................................15-13
Fax..........................................................................15-14
Custom ...................................................................15-14
Scan to File...................................................................15-15
Scan to E-mail ..............................................................15-17
File attachments ..................................................... 15-19
Scanner settings.....................................................15-20
Scan to OCR (Word Processing program) ...................15-21
Scan to Graphics application
(example: Microsoft Paint)......................................... 15-23
Copy.......................................................................15-25
Fax setting (PC-Fax using the Brother Fax Driver) ...... 15-27
FAX settings...........................................................15-28
Custom: User-defined buttons......................................15-29
Customizing a user-defined button.........................15-29
1. Select the Scan Action ...................................15-29
2. Select Configuration for the Scan Type.......... 15-30
3. Select Scan Settings. .....................................15-34
16
17
Using MFC Remote Setup .................................................16-1
MFC Remote Setup........................................................16-1
Using Brother PC-FAX software .......................................17-1
PC-FAX sending ............................................................. 17-1
Setting up user information.......................................17-2
Sending setup...........................................................17-3
Outside line access ..................................................17-4
Include header.......................................................... 17-4
Address Book file......................................................17-4
xvi
User interface ...........................................................17-5
Simple style..........................................................17-5
Facsimile style......................................................17-5
Speed-Dial setup............................................................17-6
The Address Book....................................................17-7
Setting up a Member in the Address Book ...............17-8
Setting up a Group for Broadcasting ........................17-9
Editing Member information....................................17-10
Deleting a Member or Group..................................17-10
Exporting the Address Book...................................17-10
Importing to the Address Book ...............................17-12
Setting up a Cover Page.........................................17-14
You can enter information in each field .................. 17-15
Sending a file as a PC-FAX using the
Facsimile style....................................................17-16
Redial .................................................................17-17
Sending a file as a PC-FAX using the
Simple style........................................................17-17
Setting up PC-FAX receiving
®
(Windows Windows NT
95/98/98SE/Me/2000 Professional and
®
WS 4.0 only).......................................17-19
Running PC-FAX Receiving ...................................17-19
Setting up your PC..................................................17-19
Viewing new PC-FAX messages............................17-20
Receiving a fax into the PC
®
(Windows
XP only)...................................................17-21
How to receive a fax automatically.........................17-21
How to view the received faxes ..............................17-26
18
xvii
Using your MFC with a Macintosh® ..................................18-1
®
Setting up your USB-equipped Apple Using the Brother printer driver with your Apple
®
Macintosh
(Mac OS® 8.6 - 9.2)..................................18-2
Using the Brother Printer Driver with Your Apple
®
Macintosh
(Mac OS® X).............................................18-4
Macintosh® .......18-1
®
®
Choosing page setup options ...................................18-4
Specific settings........................................................18-5
®
Using the PS driver with your Apple
®
For Mac OS For Mac OS
8.6 to 9.2 Users..................................18-7
®
X users .............................................18-11
Sending a fax from your Macintosh
®
For Mac OS
8.6 - 9.2 users ..................................18-14
Macintosh®..........18-6
®
application ..........18-14
For Mac OS® X users.............................................18-16
®
Drag a vCard from the Mac OS
X Address Book
application......................................................18-18
Using the Brother TWAIN scanner driver with your
®
Macintosh
................................................................18-20
Accessing the scanner ...........................................18-20
®
Scanning an image into your Macintosh
............... 18-21
Scanning a whole page ...................................... 18-21
Pre-Scanning an image ..........................................18-22
Settings in the Scanner window ............................. 18-23
Image ................................................................. 18-23
Scanning Area .................................................... 18-25
Business Card Size ............................................ 18-25
Adjusting the Image............................................ 18-26
®
Using Presto!
PageManager®.....................................18-27
Highlights................................................................18-27
System requirements.............................................. 18-28
Technical Support...................................................18-28
®
MFC Remote Setup (Mac OS
X) ................................18-30
19
20
Network Scanning .............................................................19-1
Registering your PC with the MFC ...........................19-1
Using the Scan key.........................................................19-5
Scan to E-mail (PC)..................................................19-5
Scan to E-mail (E-mail server)..................................19-6
Scan to Image ..........................................................19-8
Scan to OCR ............................................................19-9
Scan to File.............................................................19-10
Brother Network PC-FAX software .................................. 20-1
Enable Network PC-FAX..........................................20-1
Sending setup ...................................................... 20-2
Extra options in Address Book .............................20-3
Installing Network PC-FAX.......................................20-4
®
Windows
95/98/98SE and Me users .................. 20-4
Using the Brother Network PC-FAX software...........20-6
Quick Tips: ...........................................................20-6
®
Sending a Network PC-FAX from your Macintosh
application ............................................................ 20-7
For Mac OS 8.6 - 9.2 users ..................................20-7
For Mac OS X users.............................................20-7
xviii
21
Important information ........................................................21-1
IEC 60825 Specification ........................................... 21-1
Laser Diode ..........................................................21-1
Caution.................................................................21-1
For your safety..........................................................21-2
Disconnect device.....................................................21-2
IT power system (For Norway only)......................21-2
LAN connection ....................................................21-2
International E
Statement .............................................................21-2
Important safety instructions...........................................21-3
Trademarks.....................................................................21-5
NERGY STAR
®
Compliance
22
Troubleshooting and routine maintenance .....................22-1
Troubleshooting ............................................................. 22-1
Error messages ........................................................22-1
Document jams.........................................................22-5
Document is jammed in the top of the ADF unit...22-5
Document is jammed inside the ADF unit. ...........22-5
Paper jams................................................................ 22-6
Paper is jammed in the duplex tray
(For MFC-8820D) ........................................... 22-10
If you are having difficulty with your MFC...............22-12
Improving the print quality....................................... 22-17
Packing and shipping the MFC.....................................22-21
Routine maintenance....................................................22-24
Cleaning the scanner.............................................. 22-24
Cleaning the printer ................................................22-25
Cleaning the drum unit............................................ 22-26
Replacing the toner cartridge..................................22-27
How to replace the toner cartridge..........................22-27
Replacing the drum unit..........................................22-32
Checking the drum life............................................22-35
Page Counter .........................................................22-35
xix
23
Optional accessories ......................................................... 23-1
Memory board ................................................................ 23-1
Installing the optional memory board........................23-2
Network (LAN) board......................................................23-5
Before starting installation ........................................23-6
Step 1: Hardware installation.................................... 23-6
Step 2: Connecting the NC-9100h to an Unshielded
Twisted Pair 10BASE-T or 100BASE-TX
Ethernet Network..................................................23-9
LED ...................................................................... 23-9
TEST SWITCH...................................................23-10
Paper Tray #2.........................................................23-11
G
S
24 25
Glossary .............................................................................. G-1
Specifications ......................................................................S-1
Product description...........................................................S-1
General.............................................................................S-1
Print media .......................................................................S-2
Copy .................................................................................S-2
Fax....................................................................................S-3
Scanner ............................................................................S-4
Printer ...............................................................................S-5
Interfaces..........................................................................S-5
Computer requirements....................................................S-6
Consumable items............................................................S-7
Network (LAN) board (NC-9100h) ....................................S-8
Index ......................................................................................I-1
Remote Retrieval Access card .......................................... R-1
xx
1

Introduction

Using this Guide

Thank you for buying a Brother Multi-Function Center (MFC). Your MFC-8420, MFC-8820D is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your MFC by taking a few minutes to read this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you’ll see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.
Bold Bold typeface identifies specific keys on the MFC control
panel.
Italics Italicized typeface emphasizes an important point or
refers you to a related topic.
Courier New
Warnings inform you what to do to avoid possible personal injury or damage to the MFC.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
Improper Setup alerts you to devices and operations that are not compatible with the MFC.
Courier New typeface identifies the messages on the LCD of the MFC.
INTRODUCTION 1 - 1

MFC part names and operations

Front view
5 Automatic Document Feeder (ADF)
4 Control Panel
3 Face-down Output Tray
Support Flap with Extension
2 Front Cover Release Button
1 (MFC-8420) Manual Feed Tray
(MFC-8820D) Multi-purpose Tray (MP Tray)
11 Paper Tray (Tray #1)
No.
Name Description
1 (MFC-8420) Manual Feed Tray
Load paper here.
6 ADF Document Support
Extension
7 ADF Document
Output Support Flap
8 Document Cover
9 Power Switch
10 Front Cover
(MFC-8820D) Multi-purpose Tray (MP Tray)
2 Front Cover Release Button Press it to open the front cover. 3 Face-down Output Tray Support Flap
with Extension (Support Flap)
Unfold it to prevent the printed paper from sliding off the MFC.
4 Control Panel Use the keys and display to control
the MFC.
5 Automatic Document Feeder (ADF) Use the ADF unit for multiple page
documents.
6 ADF Document Support Extension Place the document here to use the
ADF unit.
7 ADF Document Output Support Flap Unfold to prevent the scanned pages
from sliding off the MFC.
8 Document Cover Open to place the document on the
scanner glass.
9 Power Switch Switch it on or off.
10 Front Cover Open to install a toner cartridge or
drum unit.
11 Paper Tray (Tray #1) Load paper here.
1 - 2 INTRODUCTION
Back view
16 ADF Cover
15 Face-up Output Tray
(Back Output Tray)
14 AC Power Connector
13 Duplex Tray
(MFC-8820D)
12 Paper Adjustment Lever
for Duplex Printing
(MFC-8820D)
No.
Name Description
12 Paper Adjustment Lever for
Duplex Printing
Use to match your paper size for duplex printing.
20 External Telephone
Line Jack/Socket
17 Telephone Line
Jack/Socket
18 USB Interface
Connector
19 Parallel Interface
Connector
(MFC-8820D)
13 Duplex Tray
(MFC-8820D)
Slide out to remove paper jammed inside the MFC.
14 AC Power Connector Connect the AC Power Connector here. 15 Face-up Output Tray
(Back Output Tray)
Open it when thicker paper is placed in the MP tray or Manual feed tray.
16 ADF Cover Open to remove paper jammed inside the
ADF unit.
17 Telephone Line Jack/Socket Plug the line cord supplied with the machine
here.
18 USB Interface Connector Connect the USB Cable here. 19 Parallel Interface Connector Connect the Parallel Cable here. 20 External Telephone Line
Jack/Socket (Not for the UK)
Plug in the modular plug on the external telephone line here.
INTRODUCTION 1 - 3
Inside view (Document cover open)
24 Document Cover
23 Scanner Lock Lever
22 Glass Strip
21 Document
Guidelines
No.
Name Description
25 White Film
26 Scanner Glass
21 Document Guidelines Use to center the document on the scanner glass. 22 Glass Strip This is used to scan documents when using the
ADF.
23 Scanner Lock Lever Use to lock/unlock the scanner when relocating the
MFC.
24 Document Cover Open to place the document on the scanner glass. 25 White Film Clean it for good quality copying and scanning. 26 Scanner Glass Place the document to be scanned here.
1 - 4 INTRODUCTION

Control panel overview

MFC-8420 and MFC-8820D have similar control panel keys.
INTRODUCTION 1 - 5
421 3 5
67
Shift
1
To access memory locations 21 through 40 in the One-Touch keys hold down the Shift key.
One-Touch keys
2
These 20 keys give you instant access to 40 previously stored dial numbers.
Print keys:
3
Secure
Lets you print out data saved in memory by entering your four-digit password.
Job Cancel
Clears data from the printer memory.
4
5
Status LED
(Light-Emitting Diode)
The LED will flash and change color depending on the MFC status.
5-Line Liquid Crystal Display (LCD)
Displays messages on the screen to help you to set up and use your MFC.
Mode keys:
6
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan
Lets you access Scan mode.
1 - 6 INTRODUCTION
Fax and telephone keys:
7
Tel/R This key is used to have a telephone
conversation having picked up the external handset in F/T pseudo-ringing etc. Also, use this key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX.
Resolution
Sets the resolution when you send a fax.
Search/Speed Dial
Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a three-digit number.
Redial/Pause
Redials the last number you called. It also inserts a pause in auto dial numbers.
INTRODUCTION 1 - 7
5 8
9
10
11
6
Navigation keys:
8
Menu
Lets you access the Menu to program.
Set
Lets you store your settings in the MFC.
Clear/Back
Deletes entered data or lets you exit the menu by pressing repeatedly.
or
Press to scroll forward or backward to a menu selection.
When using the speaker or ring, you can press these keys to adjust the volume in fax mode.
or
Press to scroll through the menus and options.
Also, you can use these keys to do a numeral search for the names of stored numbers in fax mode.
12
Copy keys
9
(Temporary settings): Enlarge/Reduce
Lets you reduce or enlarge copies depending upon the ratio you select.
Contrast
Lets you make a copy that is lighter or darker than the document.
Quality
Lets you select the copy quality for your type of document.
Tray Select
You can select which tray you would like to use for the next copy.
Sort
Lets you sort multiple copies using the ADF.
N in 1 (For MFC-8420) N in 1 lets you copy 2 or 4 pages
onto one page. Duplex/N in 1 (For MFC-8820D)
You can choose Duplex to copy on both sides of the paper or N in 1 to copy 2 or 4 pages onto one page.
1 - 8 INTRODUCTION
Dial Pad
0
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the MFC.
The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone.
A
B
Stop/Exit
Stops a fax, copy and scan operation or exits from the menu.
Start
Lets you start sending faxes, making copies or scanning.
INTRODUCTION 1 - 9
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