Please complete the following information for future
reference:
Model Number: MFC-8370DN and MFC-8380DN
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
EC Declaration of Conformity
ii
Table of Contents
Section IGeneral
1General information2
Using the documentation....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................ 3
General information2
Loading paper and documents10
General Setup22
Security features28
1
General information1
Using the
documentation1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold style identifies keys on the
machine control panel or
computer screen.
ItalicsItalicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
WARNING
Warnings tell you what to do to prevent
possible personal injury.
CAUTION
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
IMPORTANT
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
2
General information
Accessing the
Software User’s Guide
and Network User’s
Guide
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Fax, Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the
Software User's Guide and
Network User's Guide.
Viewing documentation1
Viewing documentation (Windows®) 1
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the program
group, and then click
User's Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC.
Insert the Brother CD-ROM labelled
Windows
b If the language selection screen
appears, click your language.
®
into your CD-ROM drive.
c If the model name screen appears, click
your model name. The CD-ROM main
menu will appear.
1
If this window does not appear, use
®
Windows
Start.exe program from the root
directory of the Brother CD-ROM.
Explorer to find and run the
d Click Documentation.
e Click the documentation you want to
read:
HTML documents (2 manuals):
Software User's Guide and
Network User's Guide in HTML
format.
This format is recommended for
viewing on your computer.
PDF documents (4 manuals):
User's Guide for stand-alone
operations, Software User's Guide,
Network User's Guide and
Quick Setup Guide.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
1
3
Chapter 1
How to find scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide:1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (Windows
Chapter 2
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 4
®
XP/Windows Vista®) in
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides:
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
Viewing documentation (Macintosh) 1
a Turn on your Macintosh.
Insert the Brother CD-ROM labelled
Macintosh into your CD-ROM drive.
b The following window will appear.
c Double-click the Documentation icon.
1
d If the language selection screen
appears, double-click your language.
e Double-click the top page file to view the
Software User's Guide and
Network User's Guide in HTML
format.
f Click the documentation you want to
read.
Software User's Guide
Network User's Guide
Note
The documents are also available in PDF
format (4 manuals): User's Guide for
stand-alone operations,
Software User's Guide,
Network User's Guide and
Quick Setup Guide. The PDF format is
recommended for printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)
4
General information
How to find scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide:1
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Network Scanning in Chapter 11
Presto! PageManager User's Guide:1
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
Accessing Brother Support
(Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center).
Click Brother Support on the main menu.
The following screen will appear:
To access our web site
(http://www.brother.com/
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
These 8 keys give you instant access to 16
previously stored numbers.
Shift
Lets you access One Touch numbers 9 to 16
when held down.
2 Fax and telephone keys:
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T pseudo-ring.
When connected to a PBX, you can use this
key to gain access to an outside line, to recall
an operator, or to transfer a call to another
extension.
Resolution
Sets the resolution when sending a fax.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialling a number manually.
3LCD
Displays messages to help you set up and use
your machine.
4 Data LED
The LED will flash depending on the machine
status.
5 Menu keys:
Menu
Lets you access the Menu to program your
settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
Volume Keys
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
a or b
Press to scroll through the menus and options.
Lets you look up numbers stored in memory. It
also lets you access speed dial numbers
directly if you press , and then enter a three
digit number.
6
General information
1
6Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone
call.
7Stop/Exit
Stops an operation or exits from a menu.
8Start
Lets you start sending faxes, making copies or
scanning.
9 Mode keys:
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode.
(For details about scanning, see the Software
User’s Guide on the CD-ROM.)
Copy
Puts the machine in Copy mode.
10 Duplex
You can choose Duplex to copy on both sides
of the paper. (Scan and Print for MFC-8380DN,
Print only for MFC-8370DN)
11 Print keys:
Direct
Lets you print data from a USB Flash memory
drive connected directly to the machine. (See
Printing data directly from the USB Flash
memory drive or digital camera supporting
mass storage on page 89)
Secure
You can print data saved in memory when you
enter your four-digit password. (For details
about using the Secure key, see the Software User’s Guide on the CD-ROM.)
When using Secure Function Lock, you can
switch restricted users by holding down Shift
as you press Secure.
(See Secure Function Lock 2.0 (MFC-8380DN) on page 28.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory.
To cancel multiple print jobs, hold down this
key until the LCD shows
Job Cancel (All).
7
Chapter 1
12 Copy keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
8
General information
Data LED indications1
The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status.
LEDLED StatusMachine StatusDescription
LED is off.Ready ModeThe machine is ready to print, in sleep
mode, there is no print data, or the
power switch is off.
LED is on.Data remaining in MemoryPrint data remains in the machine
memory.
LED is blinking.Receiving Data.The machine is either receiving data
from the computer, processing data in
memory, or printing.
1
9
2
Loading paper and documents2
Loading paper and
print media2
The machine can feed paper from the
standard paper tray, optional lower tray
(MFC-8380DN) or multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray2
Printing on plain paper, thin paper,
bond paper, recycled paper or
transparencies from the paper tray
a Pull the paper tray completely out of the
machine.
b While pressing the blue paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
2
10
Loading paper and documents
c Fan the stack of paper well to avoid
paper jams and misfeeds.
d Put paper in the tray, and make sure that
the paper is below the maximum paper
mark (1). The side to be printed on must
be face down.
1
Loading paper in the
multi-purpose tray (MP tray)2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, envelopes, labels or
transparencies.
Printing on thick paper, bond paper,
envelopes, labels and transparencies
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
When the back output tray is pulled down, the
machine has a straight paper path from the
MP tray through to the back of the machine.
Use this paper feed and output method when
you want to print on thick paper, bond paper,
envelopes, labels or transparencies.
2
2
IMPORTANT
Make sure the paper guides touch the
sides of the paper so it will feed correctly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
f Fold out the support flap (1) to prevent
paper from sliding off the face-down
output tray.
1
IMPORTANT
Remove each printed sheet or envelope
immediately to prevent a paper jam.
a Open the back cover (back output tray).
11
Chapter 2
b <For printing envelopes only>
Pull down the two blue levers, one on
the left-hand side and one on the righthand side, toward you as shown in the
illustration below.
c Open the MP tray and lower it gently.
e While pressing the paper side guide
release lever, slide the paper guides to
fit the width of the paper that you are
going to use.
IMPORTANT
Make sure the paper guides touch the
sides of the paper so it will feed properly.
f Put the envelopes (up to 3), thick paper,
labels or transparencies in the MP tray
with the top edge first and the print side
face up. Make sure that the paper stays
under the maximum paper mark (b).
d Pull out the MP tray support (1) and
unfold the flap (2).
1
2
12
Loading paper and documents
Unprintable area2
Unprintable area for faxes and copies2
The figures below show unprintable areas.
2
1
Note
(For copies) This unprintable area shown above is for a single copy or a 1 in 1 copy using A4
size paper. The unprintable area changes with the paper size.
2
UsageDocument Size Top (1)
Bottom (1)
Left (2)
Right(2)
FaxA43 mm1 mm
Letter3 mm4 mm
CopyA43 mm2 mm
1
Letter3 mm4 mm
2
Unprintable area when printing from a computer2
When using the printer driver the printable area is smaller than the paper size, as shown below.
PortraitLandscape
Portrait14.23 mm4.23 mm
Landscape14.23 mm4.23 mm
2
1
2
1
Windows® printer driver and
Macintosh printer driver
26.35 mm4.23 mm
25.08 mm4.23 mm
2
1
1
2
BRScript Driver for Windows
and Macintosh
®
Note
The unprintable area shown above is for A4 size paper. The unprintable area changes with the
paper size.
13
Chapter 2
Acceptable paper and
other print media2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, transparencies,
labels or envelopes.
For best results, follow the instructions below:
Use paper made for plain paper copying.
Use paper that is 60 to 105 g/m
Use labels and transparencies which are
designed for use in laser machines.
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
2
.
Recommended paper and
print media2
To get the best print quality, we suggest using
the following paper.
Paper TypeItem
Plain paper
Recycled Paper
Transparency3M CG3300
LabelsAvery laser label L7163
EnvelopeAntalis River series (DL)
Xerox Premier TCF 80 g/m
Xerox Business 80 g/m
Xerox Recycled Supreme
2
80 g/m
2
2
Avoid touching the printed surface of the
paper immediately after printing.
When you use transparencies remove
each sheet immediately to prevent
smudging or paper jams.
Use long grain paper with a neutral Ph
value, and a moisture content of approx.
5%.
14
Loading paper and documents
Type and size of paper2
The machine loads paper from the installed
standard paper tray, optional lower tray
(MFC-8380DN) or multi-purpose tray.
Standard paper tray2
Since the standard paper tray is a universal
type, you can use any of the paper sizes (one
paper type and size at a time) listed in the
table in Paper capacity of the paper trays
on page 15. The standard paper tray can
hold up to 250 sheets of Letter/A4 size paper
(80 g/m
maximum paper mark on the sliding paper
width guide.
Multi-purpose tray (MP tray)2
The MP tray can hold up to 50 sheets of plain
paper (80 g/m
can be loaded up to the maximum paper mark
on the sliding paper width guide.
2
). Paper can be loaded up to the
2
) or up to 3 envelopes. Paper
Optional lower tray (LT-5300)
(MFC-8380DN)
The optional lower tray can hold up to 250
2
sheets of Letter/A4 size paper (80 g/m
).
Paper can be loaded up to the top line of the
maximum paper mark on the sliding paper
width guide.
The name for the paper trays in the
printer driver in this Guide are as
follows:
Plain paper, Thin paper,
Bond paper and
Recycled paper
Transparencyup to 10
Plain paper, Thin paper,
Thick paper, Bond
paper, Recycled paper,
Envelopes and Labels.
Transparencyup to 10
Thin paper, Plain paper,
Bond paper and
Recycled paper
up to 250
[80 g/m
up to 50
[80 g/m2]
up to 3 (envelopes)
up to 250
[80 g/m2]
2
]
15
Chapter 2
Recommended paper specifications2
The following paper specifications are suitable for this machine.
Basis weight
75-90 g/m
2
Thickness80-110 µm
RoughnessHigher than 20 sec.
Stiffness
90-150 cm
3
/100
Grain directionLong grain
Volume resistivity
Surface resistivity
FillerCaCO
9
-10e11 ohm
10e
9
-10e
10e
12
ohm-cm
(Neutral)
3
Ash contentBelow 23 wt%
BrightnessHigher than 80%
OpacityHigher than 85%
16
Loading paper and documents
Handling and using special
paper2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
Do not use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the temperature of the
machine's fusing process (200 degrees
centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid2
IMPORTANT
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
1 2mm or greater curl may cause jams
to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
2
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage may not be covered under
any Brother warranty or service
agreement.
17
Chapter 2
Envelopes2
Most envelopes will be suitable for your
machine. However, some envelopes may
have feed and print-quality problems
because of the way they have been made. A
suitable envelope should have edges with
straight, well-creased folds and the leading
edge should not be thicker than two sheets of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed from the MP tray.
Do not print envelopes using duplex printing.
We recommend that you print a test envelope
to make sure the print results are what you
want before you print or purchase a large
quantity of envelopes.
Check the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in figure below.
Types of envelopes to avoid2
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
1
1 Feeding direction
Envelope joints that are sealed by the
manufacturer should be secure.
We recommend that you do not print
within 15 mm of the edges of envelopes.
18
1
• with double flaps as shown in figure
below
Loading paper and documents
• with sealing flaps that have not been
folded at purchase
• with sealing flaps as shown in figure
below
• with each side folded as shown in
figure below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Labels2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Label sheets should not exceed the paper
weight specifications described in this User’s
Guide. Labels exceeding this specification
may not feed or print correctly and may cause
damage to your machine.
Labels can be fed from the MP Tray.
Types of labels to avoid2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
2
IMPORTANT
DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
19
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