Brother MFC-8370DN, MFC-8380DN User Guide

USER’S GUIDE
MFC-8370DN MFC-8380DN
Version A
UK/IRE
If you need to call Customer Service
Please complete the following information for future reference:
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2009 Brother Industries, Ltd.

Approval Information and Compilation and Publication Notice

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i

EC Declaration of Conformity

ii

Table of Contents

Section I General
1 General information 2
Using the documentation....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................ 3
Viewing documentation ................................................................................... 3
Accessing Brother Support (Windows
Control panel overview ..........................................................................................6
Data LED indications ....................................................................................... 9
2 Loading paper and documents 10
Loading paper and print media............................................................................ 10
Loading paper in the standard paper tray...................................................... 10
Loading paper in the multi-purpose tray (MP tray) ........................................11
Unprintable area............................................................................................13
Acceptable paper and other print media..............................................................14
Recommended paper and print media .......................................................... 14
Type and size of paper .................................................................................. 15
Handling and using special paper .................................................................17
Loading documents ............................................................................................. 20
Using the automatic document feeder (ADF) ................................................20
Using the scanner glass ................................................................................21
®
)..........................................................5
3 General Setup 22
Mode Timer.......................................................................................................... 22
Paper settings...................................................................................................... 22
Paper Type....................................................................................................22
Paper Size.....................................................................................................23
Tray Use in copy mode.................................................................................. 23
Tray Use in fax mode .................................................................................... 24
Tray Use in print mode ..................................................................................24
Volume settings ................................................................................................... 25
Ring volume................................................................................................... 25
Beeper volume ..............................................................................................25
Speaker volume............................................................................................. 25
Automatic daylight savings time .......................................................................... 26
Ecology features..................................................................................................26
Toner Save ....................................................................................................26
Sleep Time ....................................................................................................26
LCD Contrast.......................................................................................................27
iii
4 Security features 28
Secure Function Lock 2.0 (MFC-8380DN) ..........................................................28
Setting the password for the administrator ...................................................28
Changing the password for the administrator................................................29
Setting up the public user ..............................................................................29
Setting up restricted users.............................................................................30
Turning Secure Function Lock on/off.............................................................30
Switching Users.............................................................................................31
Memory security (MFC-8370DN).........................................................................31
Setting up the password ................................................................................32
Changing the Memory Security password.....................................................32
Turning Memory Security on/off ....................................................................32
Setting Lock .........................................................................................................33
Setting up the password ................................................................................33
Changing your Setting Lock password ..........................................................33
Turning Setting Lock on/off............................................................................34
Restricting dialling................................................................................................34
Dial pad restriction.........................................................................................34
One Touch restriction ....................................................................................35
Speed Dial restriction ....................................................................................35
Section II Fax
5 Sending a fax 38
How to fax............................................................................................................38
Entering fax mode .........................................................................................38
Sending a single-sided fax from the ADF ......................................................38
Sending a 2-sided fax from the ADF (MFC-8380DN)....................................38
Sending a fax from the scanner glass ...........................................................39
Faxing Letter size documents from the scanner glass ..................................40
Cancelling a fax in progress ..........................................................................40
Broadcasting........................................................................................................40
Cancelling a Broadcast in progress...............................................................41
Additional sending operations..............................................................................41
Sending faxes using multiple settings ...........................................................41
Electronic cover page ....................................................................................42
Contrast .........................................................................................................43
Changing Fax Resolution ..............................................................................43
Dual access ...................................................................................................44
Real Time Transmission................................................................................44
Overseas Mode .............................................................................................44
Delayed Fax ..................................................................................................45
Delayed batch transmission ..........................................................................45
Checking and cancelling waiting jobs............................................................45
Sending a fax manually .................................................................................45
Out of memory message ...............................................................................46
Maximum ADF output tray capacity...............................................................46
iv
6 Receiving a fax 47
Receive modes....................................................................................................47
Choosing the Receive Mode .........................................................................47
Using receive modes ...........................................................................................48
Fax Only ........................................................................................................48
Fax/Tel...........................................................................................................48
Manual........................................................................................................... 48
External TAD ................................................................................................. 48
Receive Mode settings ........................................................................................ 49
Ring Delay .....................................................................................................49
F/T Ring Time (Fax/Tel mode only)............................................................... 49
Fax Detect .....................................................................................................50
Setting the Print Density................................................................................ 50
Additional receiving operations............................................................................ 51
Printing a reduced incoming fax ....................................................................51
Duplex (2-sided) printing for Fax mode ......................................................... 51
Setting the Fax Receive Stamp..................................................................... 51
Receiving faxes into memory ........................................................................ 52
Printing a fax from the memory ..................................................................... 52
Out of Paper Reception ................................................................................. 52
7 Telephone and external devices 53
Telephone line services.......................................................................................53
Setting the telephone line type ...................................................................... 53
BT Call Sign (U.K. only)................................................................................. 54
Connecting an external TAD ...............................................................................54
Connections................................................................................................... 55
Recording an outgoing message (OGM)....................................................... 55
Multi-line connections (PBX) ......................................................................... 56
External and extension telephones...................................................................... 57
Operating from external and extension telephones.......................................57
For Fax/Tel mode only...................................................................................57
Connecting an external or extension telephone ............................................57
Using a non-Brother cordless external handset ............................................ 59
Using Remote Codes .................................................................................... 59
8 Dialling and storing numbers 60
How to dial...........................................................................................................60
Manual dialling............................................................................................... 60
One touch Dialling ......................................................................................... 60
Speed dialling................................................................................................60
Search ...........................................................................................................61
Fax redial....................................................................................................... 61
v
Storing numbers ..................................................................................................61
Storing a pause .............................................................................................61
Storing One Touch Dial numbers ..................................................................61
Storing Speed Dial numbers..........................................................................62
Changing One Touch and Speed Dial numbers............................................ 63
Setting up Groups for Broadcasting .............................................................. 63
Combining quick dial numbers ...................................................................... 64
Tone or Pulse ................................................................................................64
9 Remote Fax Options 65
Fax Forwarding.................................................................................................... 65
Fax Storage .........................................................................................................65
PC Fax Receive................................................................................................... 66
Changing Remote Fax Options ...........................................................................67
Turning off Remote Fax Options ................................................................... 67
Remote retrieval ..................................................................................................68
Setting a Remote Access Code.....................................................................68
Using your Remote Access Code..................................................................68
Retrieving fax messages ...............................................................................69
Changing the Fax Forwarding number ..........................................................69
Remote fax commands........................................................................................70
10 Polling 71
Polling receive .....................................................................................................71
Secure polling................................................................................................ 71
Delayed polling ..............................................................................................71
Sequential polling ..........................................................................................72
Polled transmit .....................................................................................................72
Setup for polled transmit................................................................................ 72
Setup for polled transmit with a secure code.................................................73
11 Printing reports 74
Fax reports...........................................................................................................74
Transmission verification report.....................................................................74
Fax Journal....................................................................................................74
Reports ................................................................................................................75
How to print a report ......................................................................................75
vi
Section III Copy
12 Making copies 78
How to copy......................................................................................................... 78
Entering copy mode.......................................................................................78
Making a single copy ..................................................................................... 78
Making multiple copies ..................................................................................78
Stop copying.................................................................................................. 78
Copy options (temporary settings)....................................................................... 79
Enlarging or reducing the image copied ........................................................ 79
Using the Options key ...................................................................................80
Sorting copies using the ADF ........................................................................ 81
Improving copy quality...................................................................................81
Adjusting Contrast and Brightness ................................................................81
Making N in 1 copies (page layout) ...............................................................82
Tray selection ................................................................................................ 83
Duplex (2-sided) copying ....................................................................................84
Duplex Copy (long edge flip) .........................................................................84
Advanced Duplex Copy (short edge flip) ....................................................... 85
Out of memory message .....................................................................................86
Section IV Direct printing
13 Printing data from a USB Flash memory drive or a digital
camera supporting mass storage 88
Supported file formats..........................................................................................88
Creating a PRN or PostScript Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................89
Understanding the error messages .....................................................................91
®
3™ file for direct printing....................................88
Section V Software
14 Software and Network features 94
How to read the HTML User’s Guide...................................................................94
Windows
Macintosh ......................................................................................................95
®
...................................................................................................... 94
vii
Section VI Appendixes
A Safety and legal 98
Choosing a location .............................................................................................98
To use the machine safely...................................................................................99
Important safety instructions........................................................................103
IEC60825-1+A2:2001 Specification............................................................. 104
Disconnect device .......................................................................................105
Wiring information (U.K. only)......................................................................105
LAN connection ...........................................................................................105
Radio interference ....................................................................................... 105
EU Directive 2002/96/EC and EN50419......................................................106
EU Directive 2006/66/EC - Removing or Replacing the Battery..................106
International ENERGY STAR
Libtiff Copyright and License .............................................................................107
Trademarks........................................................................................................108
B Options 109
Optional paper tray (LT-5300)
(MFC-8380DN) ...............................................................................................109
Memory board.................................................................................................... 109
Installing extra memory ............................................................................... 110
®
Compliance Statement...............................106
C Troubleshooting and routine maintenance 111
Troubleshooting .................................................................................................111
If you are having difficulty with your machine ..............................................111
Improving the print quality ...........................................................................120
Setting Dial Tone detection ......................................................................... 127
Telephone line interference .........................................................................127
Error and maintenance messages..................................................................... 128
Transferring your faxes or Fax Journal report .............................................133
Document jams............................................................................................134
Paper jams ..................................................................................................135
Routine maintenance.........................................................................................142
Cleaning the outside of the machine ...........................................................142
Cleaning the scanner...................................................................................143
Cleaning the laser scanner window.............................................................144
Cleaning the corona wire.............................................................................145
Cleaning the drum unit ................................................................................146
Replacing the consumable items.......................................................................149
Replacing a toner cartridge .........................................................................150
Replacing the drum unit...............................................................................153
viii
Replacing periodic maintenance parts............................................................... 155
Machine Information ..........................................................................................155
Checking the Serial Number........................................................................155
Checking the Page Counters.......................................................................155
Checking the remaining life of parts ............................................................ 155
Reset ...........................................................................................................156
How to reset ................................................................................................ 156
Packing and shipping the machine ....................................................................157
D Menu and features 159
On-screen programming....................................................................................159
Menu table................................................................................................... 159
Memory storage........................................................................................... 159
Menu keys .........................................................................................................159
How to access the menu mode ................................................................... 160
Menu table.........................................................................................................161
Entering text ......................................................................................................174
E Specifications 176
General.............................................................................................................. 176
Print media......................................................................................................... 178
Fax..................................................................................................................... 180
Copy ..................................................................................................................181
Scan ..................................................................................................................182
Print ...................................................................................................................183
Interfaces...........................................................................................................184
Direct Print feature............................................................................................. 184
Computer requirements..................................................................................... 185
Consumable items............................................................................................. 187
Ethernet wired network...................................................................................... 188
F Glossary 190
G Index 194
ix
Section I
General I
General information 2 Loading paper and documents 10 General Setup 22 Security features 28
1

General information 1

Using the documentation 1

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on the
machine control panel or computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier
New
Courier New font identifies the messages shown on the LCD of the machine.
WARNING
Warnings tell you what to do to prevent possible personal injury.
CAUTION
Cautions specify procedures you must follow or avoid to prevent possible minor injuries.
IMPORTANT
IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
2
General information

Accessing the Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the
Software User's Guide and Network User's Guide.
Viewing documentation 1
Viewing documentation (Windows®) 1
To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the program group, and then click User's Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
a Turn on your PC.
Insert the Brother CD-ROM labelled Windows
b If the language selection screen
appears, click your language.
®
into your CD-ROM drive.
c If the model name screen appears, click
your model name. The CD-ROM main menu will appear.
1
If this window does not appear, use
®
Windows Start.exe program from the root directory of the Brother CD-ROM.
Explorer to find and run the
d Click Documentation. e Click the documentation you want to
read:
HTML documents (2 manuals):
Software User's Guide and Network User's Guide in HTML
format. This format is recommended for
viewing on your computer.
PDF documents (4 manuals):
User's Guide for stand-alone operations, Software User's Guide,
Network User's Guide and Quick Setup Guide.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
1
3
Chapter 1
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (Windows Chapter 2
Using ControlCenter3 in Chapter 3Network Scanning in Chapter 4
®
XP/Windows Vista®) in
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.
Viewing documentation (Macintosh) 1
a Turn on your Macintosh.
Insert the Brother CD-ROM labelled Macintosh into your CD-ROM drive.
b The following window will appear.
c Double-click the Documentation icon.
1
d If the language selection screen
appears, double-click your language.
e Double-click the top page file to view the
Software User's Guide and Network User's Guide in HTML
format.
f Click the documentation you want to
read.
Software User's Guide
Network User's Guide
Note
The documents are also available in PDF format (4 manuals): User's Guide for stand-alone operations,
Software User's Guide, Network User's Guide and Quick Setup Guide. The PDF format is
recommended for printing the manuals. Double-click Brother Solutions Center
icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
4
General information
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide: 1
Scanning in Chapter 9Using ControlCenter2 in Chapter 10Network Scanning in Chapter 11
Presto! PageManager User's Guide: 1
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
Accessing Brother Support (Windows®) 1
You can find all the contacts you will need, such as Web support (Brother Solutions Center).
Click Brother Support on the main menu.
The following screen will appear:
To access our web site
(http://www.brother.com/ Brother Home Page.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our web site for original/genuine
Brother supplies (http://www.brother.com/original/ Supplies Information.
) click
), click
), click
1
To return to the main page, click Back or
if you have finished, click Exit.
5
Chapter 1

Control panel overview 1

MFC-8370DN and MFC-8380DN have the same keys.
1 One Touch keys
These 8 keys give you instant access to 16 previously stored numbers.
Shift
Lets you access One Touch numbers 9 to 16 when held down.
2 Fax and telephone keys:
Tel/R
This key is used to have a telephone conversation after picking up the external handset during the F/T pseudo-ring.
When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension.
Resolution
Sets the resolution when sending a fax.
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialling a number manually.
3LCD
Displays messages to help you set up and use your machine.
4 Data LED
The LED will flash depending on the machine status.
5 Menu keys:
Menu
Lets you access the Menu to program your settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the current setting.
OK
Lets you store your settings in the machine.
Volume Keys
d or c
Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.
a or b Press to scroll through the menus and options.
Lets you look up numbers stored in memory. It also lets you access speed dial numbers
directly if you press , and then enter a three digit number.
6
General information
1
6Dialpad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key temporarily switches the dialling mode from Pulse to Tone during a telephone call.
7Stop/Exit
Stops an operation or exits from a menu.
8Start
Lets you start sending faxes, making copies or scanning.
9 Mode keys:
Fax
Puts the machine in Fax mode.
Scan Puts the machine in Scan mode. (For details about scanning, see the Software
User’s Guide on the CD-ROM.)
Copy Puts the machine in Copy mode.
10 Duplex
You can choose Duplex to copy on both sides of the paper. (Scan and Print for MFC-8380DN, Print only for MFC-8370DN)
11 Print keys:
Direct
Lets you print data from a USB Flash memory drive connected directly to the machine. (See
Printing data directly from the USB Flash memory drive or digital camera supporting mass storage on page 89)
Secure
You can print data saved in memory when you enter your four-digit password. (For details about using the Secure key, see the Software User’s Guide on the CD-ROM.)
When using Secure Function Lock, you can switch restricted users by holding down Shift as you press Secure. (See Secure Function Lock 2.0 (MFC-8380DN) on page 28.)
Job Cancel
Cancels a programmed print job and clears it from the machine’s memory.
To cancel multiple print jobs, hold down this key until the LCD shows Job Cancel (All).
7
Chapter 1
12 Copy keys:
Options
You can quickly and easily choose temporary settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
8
General information
Data LED indications 1
The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status.
LED LED Status Machine Status Description
LED is off. Ready Mode The machine is ready to print, in sleep
mode, there is no print data, or the power switch is off.
LED is on. Data remaining in Memory Print data remains in the machine
memory.
LED is blinking. Receiving Data. The machine is either receiving data
from the computer, processing data in memory, or printing.
1
9
2

Loading paper and documents 2

Loading paper and print media 2

The machine can feed paper from the standard paper tray, optional lower tray (MFC-8380DN) or multi-purpose tray.
When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Loading paper in the standard paper tray 2
Printing on plain paper, thin paper, bond paper, recycled paper or transparencies from the paper tray
a Pull the paper tray completely out of the
machine.
b While pressing the blue paper-guide
release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
2
10
Loading paper and documents
c Fan the stack of paper well to avoid
paper jams and misfeeds.
d Put paper in the tray, and make sure that
the paper is below the maximum paper mark (1). The side to be printed on must be face down.
1
Loading paper in the multi-purpose tray (MP tray) 2
You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, envelopes, labels or transparencies.
Printing on thick paper, bond paper, envelopes, labels and transparencies
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When the back output tray is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, bond paper, envelopes, labels or transparencies.
2
2
IMPORTANT
Make sure the paper guides touch the sides of the paper so it will feed correctly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely inserted into the machine.
f Fold out the support flap (1) to prevent
paper from sliding off the face-down output tray.
1
IMPORTANT
Remove each printed sheet or envelope immediately to prevent a paper jam.
a Open the back cover (back output tray).
11
Chapter 2
b <For printing envelopes only>
Pull down the two blue levers, one on the left-hand side and one on the right­hand side, toward you as shown in the illustration below.
c Open the MP tray and lower it gently.
e While pressing the paper side guide
release lever, slide the paper guides to fit the width of the paper that you are going to use.
IMPORTANT
Make sure the paper guides touch the sides of the paper so it will feed properly.
f Put the envelopes (up to 3), thick paper,
labels or transparencies in the MP tray with the top edge first and the print side face up. Make sure that the paper stays under the maximum paper mark (b).
d Pull out the MP tray support (1) and
unfold the flap (2).
1
2
12
Loading paper and documents
Unprintable area 2
Unprintable area for faxes and copies 2
The figures below show unprintable areas.
2
1
Note
(For copies) This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size.
2
Usage Document Size Top (1)
Bottom (1)
Left (2)
Right(2)
Fax A4 3 mm 1 mm
Letter 3 mm 4 mm
Copy A4 3 mm 2 mm
1
Letter 3 mm 4 mm
2
Unprintable area when printing from a computer 2
When using the printer driver the printable area is smaller than the paper size, as shown below.
Portrait Landscape
Portrait 1 4.23 mm 4.23 mm
Landscape 1 4.23 mm 4.23 mm
2
1
2
1
Windows® printer driver and Macintosh printer driver
2 6.35 mm 4.23 mm
2 5.08 mm 4.23 mm
2
1
1
2
BRScript Driver for Windows and Macintosh
®
Note
The unprintable area shown above is for A4 size paper. The unprintable area changes with the paper size.
13
Chapter 2

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, transparencies, labels or envelopes.
For best results, follow the instructions below:
Use paper made for plain paper copying.
Use paper that is 60 to 105 g/mUse labels and transparencies which are
designed for use in laser machines.
DO NOT put different types of paper in the
paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software application as the paper in the tray.
2
.
Recommended paper and print media 2
To get the best print quality, we suggest using the following paper.
Paper Type Item
Plain paper
Recycled Paper
Transparency 3M CG3300 Labels Avery laser label L7163 Envelope Antalis River series (DL)
Xerox Premier TCF 80 g/m
Xerox Business 80 g/m
Xerox Recycled Supreme
2
80 g/m
2
2
Avoid touching the printed surface of the
paper immediately after printing.
When you use transparencies remove
each sheet immediately to prevent smudging or paper jams.
Use long grain paper with a neutral Ph
value, and a moisture content of approx. 5%.
14
Loading paper and documents
Type and size of paper 2
The machine loads paper from the installed standard paper tray, optional lower tray (MFC-8380DN) or multi-purpose tray.
Standard paper tray 2
Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 15. The standard paper tray can hold up to 250 sheets of Letter/A4 size paper
(80 g/m maximum paper mark on the sliding paper width guide.
Multi-purpose tray (MP tray) 2
The MP tray can hold up to 50 sheets of plain paper (80 g/m
can be loaded up to the maximum paper mark on the sliding paper width guide.
2
). Paper can be loaded up to the
2
) or up to 3 envelopes. Paper
Optional lower tray (LT-5300) (MFC-8380DN)
The optional lower tray can hold up to 250
2
sheets of Letter/A4 size paper (80 g/m
). Paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide.
The name for the paper trays in the printer driver in this Guide are as follows:
Tray and optional unit Name
Standard paper tray Tray 1 Optional lower tray
(MFC-8380DN) Multi-purpose tray MP tray
Tray 2
2
2
2
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray (Tray #1)
Multi-purpose tray (MP tray)
Paper Tray (Tray#2) (MFC-8380DN)
A4, Letter, Executive, A5, A5 (Long Edge), A6, B5, B6.
Width: 69.8 to 216 mm Length: 116 to 406.4 mm
A4, Letter, Executive, A5, B5 and B6.
Plain paper, Thin paper, Bond paper and Recycled paper
Transparency up to 10 Plain paper, Thin paper,
Thick paper, Bond paper, Recycled paper, Envelopes and Labels.
Transparency up to 10 Thin paper, Plain paper,
Bond paper and Recycled paper
up to 250 [80 g/m
up to 50 [80 g/m2]
up to 3 (envelopes)
up to 250 [80 g/m2]
2
]
15
Chapter 2
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight
75-90 g/m
2
Thickness 80-110 µm Roughness Higher than 20 sec. Stiffness
90-150 cm
3
/100 Grain direction Long grain Volume resistivity
Surface resistivity
Filler CaCO
9
-10e11 ohm
10e
9
-10e
10e
12
ohm-cm
(Neutral)
3
Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%
16
Loading paper and documents
Handling and using special paper 2
The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
Do not use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the temperature of the machine's fusing process (200 degrees centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
Types of paper to avoid 2
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
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1
1 2mm or greater curl may cause jams
to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
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• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
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Chapter 2
Envelopes 2
Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Envelopes can only be fed from the MP tray. Do not print envelopes using duplex printing. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.
Check the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in figure below.
Types of envelopes to avoid 2
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
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1 Feeding direction
Envelope joints that are sealed by the
manufacturer should be secure.
We recommend that you do not print
within 15 mm of the edges of envelopes.
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1
• with double flaps as shown in figure below
Loading paper and documents
• with sealing flaps that have not been folded at purchase
• with sealing flaps as shown in figure below
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Labels 2
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.
Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
Labels can be fed from the MP Tray.
Types of labels to avoid 2
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
2
IMPORTANT
DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
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