Brother MFC-8380DN, MFC-8370DN User Manual

USER’S GUIDE
MFC-8370DN MFC-8380DN
Version 0
ARL/ASA/NZ
If you need to call Customer Service
Please complete the following information for future reference:
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
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By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
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may support an insurance claim by you in the event of product loss
covered by insurance.
© 2009 Brother Industries, Ltd.

Approval Information and Compilation and Publication Notice

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i

Table of Contents

Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing documentation ................................................................................... 3
Accessing Brother Support (Windows
Control panel overview ..........................................................................................6
Data LED indications .......................................................................................9
2 Loading paper and documents 10
Loading paper and print media ............................................................................10
Loading paper in the standard paper tray......................................................10
Loading paper in the multi-purpose tray (MP tray) ........................................11
Unprintable area ............................................................................................13
Acceptable paper and other print media..............................................................14
Type and size of paper ..................................................................................14
Handling and using special paper .................................................................16
Loading documents .............................................................................................19
Using the automatic document feeder (ADF) ................................................19
Using the scanner glass ................................................................................20
®
)..........................................................5
3 General Setup 21
Mode Timer..........................................................................................................21
Paper settings......................................................................................................21
Paper Type ....................................................................................................21
Paper Size .....................................................................................................22
Tray Use in copy mode.................................................................................. 22
Tray Use in fax mode ....................................................................................23
Tray Use in print mode ..................................................................................23
Volume settings ...................................................................................................24
Ring volume...................................................................................................24
Beeper volume ..............................................................................................24
Speaker volume.............................................................................................24
Set Daylight Saving Time ....................................................................................25
Ecology features ..................................................................................................25
Toner Save ....................................................................................................25
Sleep Time ....................................................................................................25
LCD Contrast .......................................................................................................26
Dial prefix.............................................................................................................26
Setting up the prefix number .........................................................................26
Changing the prefix number ..........................................................................26
ii
4 Security features 27
Secure Function Lock 2.0 (MFC-8380DN) .......................................................... 27
Setting the password for the administrator ................................................... 27
Changing the password for the administrator................................................28
Setting up the public user .............................................................................. 28
Setting up restricted users.............................................................................29
Turning Secure Function Lock on/off.............................................................29
Switching Users............................................................................................. 30
Memory security (MFC-8370DN).........................................................................30
Setting up the password................................................................................ 31
Changing the Memory Security password.....................................................31
Turning Memory Security on/off .................................................................... 31
Setting Lock.........................................................................................................32
Setting up the password................................................................................ 32
Changing your Setting Lock password ..........................................................32
Turning Setting Lock on/off............................................................................33
Restricting dialling................................................................................................ 33
Dial pad restriction.........................................................................................33
One Touch restriction .................................................................................... 34
Speed Dial restriction .................................................................................... 34
Section II Fax
5 Sending a fax 36
How to fax............................................................................................................ 36
Entering fax mode ......................................................................................... 36
Sending a single-sided fax from the ADF ...................................................... 36
Sending a 2-sided fax from the ADF (MFC-8380DN)....................................36
Sending a fax from the scanner glass ........................................................... 37
Faxing Letter size documents from the scanner glass ..................................38
Cancelling a fax in progress ..........................................................................38
Broadcasting........................................................................................................ 38
Cancelling a Broadcast in progress............................................................... 39
Additional sending operations..............................................................................39
Sending faxes using multiple settings ...........................................................39
Electronic cover page.................................................................................... 40
Contrast .........................................................................................................41
Changing Fax Resolution .............................................................................. 41
Dual access ...................................................................................................42
Real Time Transmission................................................................................42
Overseas Mode .............................................................................................42
Delayed Fax ..................................................................................................43
Delayed batch transmission .......................................................................... 43
Checking and cancelling waiting jobs............................................................ 43
Sending a fax manually ................................................................................. 43
Out of memory message ...............................................................................44
Maximum ADF output tray capacity...............................................................44
iii
6 Receiving a fax 45
Receive modes ....................................................................................................45
Choosing the Receive Mode .........................................................................45
Using receive modes ...........................................................................................46
Fax Only ........................................................................................................46
Fax/Tel...........................................................................................................46
Manual...........................................................................................................46
External TAD .................................................................................................46
Receive Mode settings ........................................................................................47
Ring Delay .....................................................................................................47
F/T Ring Time (Fax/Tel mode only)...............................................................47
Fax Detect .....................................................................................................48
Setting the Print Density ................................................................................48
Additional receiving operations............................................................................49
Printing a reduced incoming fax .................................................................... 49
Duplex (2-sided) printing for Fax mode .........................................................49
Setting the Fax Receive Stamp .....................................................................49
Receiving faxes into memory ........................................................................50
Printing a fax from the memory ..................................................................... 50
Out of Paper Reception .................................................................................50
7 Telephone and external devices 51
Telephone line services .......................................................................................51
Do you have Voice Mail?............................................................................... 51
Telephone Service for Australia...........................................................................51
Telstra
Telephone Service for New Zealand ...................................................................54
FaxAbility .......................................................................................................54
Telephone Service for Some Countries...............................................................56
Distinctive Ringing (For Singapore and Hong Kong)..................................... 56
Connecting an external TAD ...............................................................................57
Connections...................................................................................................57
Recording an outgoing message (OGM).......................................................58
Multi-line connections (PABX) .......................................................................58
External and extension telephones......................................................................59
Operating from external and extension telephones.......................................59
For Fax/Tel mode only...................................................................................59
Connecting an external or extension telephone ............................................59
Using a non-Brother cordless external handset ............................................60
Using Remote Codes ....................................................................................60
®
FaxStream® Duet® (Distinctive Ringing) .........................................51
8 Dialling and storing numbers 62
How to dial ...........................................................................................................62
Manual dialling...............................................................................................62
One touch Dialling .........................................................................................62
Speed dialling ................................................................................................62
Search ........................................................................................................... 63
Fax redial.......................................................................................................63
iv
Storing numbers .................................................................................................. 63
Storing a pause ............................................................................................. 63
Storing One Touch Dial numbers .................................................................. 63
Storing Speed Dial numbers..........................................................................64
Changing One Touch and Speed Dial numbers............................................ 65
Setting up Groups for Broadcasting ..............................................................65
Combining quick dial numbers ...................................................................... 66
Tone or Pulse (not available in New Zealand)............................................... 66
9 Remote Fax Options 67
Fax Forwarding.................................................................................................... 67
Fax Storage .........................................................................................................67
PC Fax Receive................................................................................................... 68
Changing Remote Fax Options ...........................................................................69
Turning off Remote Fax Options ................................................................... 69
Remote retrieval ..................................................................................................70
Setting a Remote Access Code.....................................................................70
Using your Remote Access Code..................................................................70
Retrieving fax messages ...............................................................................71
Changing the Fax Forwarding number ..........................................................71
Remote fax commands........................................................................................72
10 Polling 73
Polling receive ..................................................................................................... 73
Secure polling................................................................................................ 73
Delayed polling..............................................................................................73
Sequential polling ..........................................................................................74
Polled transmit.....................................................................................................74
Setup for polled transmit................................................................................ 74
Setup for polled transmit with a secure code................................................. 75
11 Printing reports 76
Fax reports........................................................................................................... 76
Transmission verification report.....................................................................76
Fax Journal.................................................................................................... 76
Reports ................................................................................................................77
How to print a report...................................................................................... 77
Section III Copy
12 Making copies 80
How to copy......................................................................................................... 80
Entering copy mode.......................................................................................80
Making a single copy .....................................................................................80
Making multiple copies .................................................................................. 80
Stop copying.................................................................................................. 80
v
Copy options (temporary settings).......................................................................81
Enlarging or reducing the image copied ........................................................81
Using the Options key ...................................................................................82
Sorting copies using the ADF ........................................................................83
Improving copy quality...................................................................................83
Adjusting Contrast and Brightness ................................................................83
Making N in 1 copies (page layout) ...............................................................84
Tray selection ................................................................................................85
Duplex (2-sided) copying ....................................................................................86
Duplex Copy (long edge flip) .........................................................................86
Advanced Duplex Copy (short edge flip) .......................................................87
Out of memory message .....................................................................................88
Section IV Direct printing
13 Printing data from a USB Flash memory drive or
a digital camera supporting mass storage 90
Supported file formats..........................................................................................90
Creating a PRN or PostScript Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................91
Understanding the error messages .....................................................................92
®
3™ file for direct printing....................................90
Section V Software
14 Software and Network features 94
How to read the HTML User’s Guide...................................................................94
Windows
Macintosh ......................................................................................................95
®
......................................................................................................94
Section VI Appendixes
A Safety and legal 98
Choosing a location ............................................................................................. 98
To use the machine safely...................................................................................99
Important Information.........................................................................................102
IEC60825-1+A2:2001 Specification............................................................. 102
Disconnect device .......................................................................................103
LAN connection ...........................................................................................103
Radio interference .......................................................................................103
International ENERGY STAR
Important Information for Australia ....................................................................104
IMPORTANT-For Your Safety .....................................................................104
Important safety instructions........................................................................104
®
Compliance Statement...............................103
vi
Important Information for New Zealand .............................................................106
IMPORTANT-For Your Safety ..................................................................... 106
Important Safety Instructions.......................................................................106
IMPORTANT NOTICE.................................................................................108
Important Information for Some Countries......................................................... 109
Important Safety Instructions.......................................................................109
Libtiff Copyright and License .............................................................................111
Legal limitations for copying .............................................................................. 111
Trademarks........................................................................................................ 112
B Options 113
Optional paper tray (LT-5300) (MFC-8380DN)..................................................113
Memory board.................................................................................................... 113
Installing extra memory ............................................................................... 114
C Troubleshooting and routine maintenance 115
Troubleshooting.................................................................................................115
If you are having difficulty with your machine ..............................................115
Improving the print quality ........................................................................... 124
Setting Dial Tone detection ......................................................................... 131
Telephone line interference......................................................................... 131
Error and maintenance messages..................................................................... 132
Transferring your faxes or Fax Journal report .............................................137
Document jams............................................................................................ 138
Paper jams ..................................................................................................139
Routine maintenance.........................................................................................146
Cleaning the outside of the machine ...........................................................146
Cleaning the scanner...................................................................................147
Cleaning the laser scanner window............................................................. 148
Cleaning the corona wire.............................................................................149
Cleaning the drum unit ................................................................................150
Replacing the consumable items....................................................................... 153
Replacing a toner cartridge .........................................................................154
Replacing the drum unit...............................................................................157
Replacing periodic maintenance parts............................................................... 159
Machine Information .......................................................................................... 159
Checking the Serial Number........................................................................159
Checking the Page Counters.......................................................................159
Checking the remaining life of parts ............................................................ 159
Reset ...........................................................................................................160
How to reset ................................................................................................ 160
Packing and shipping the machine .................................................................... 161
D Menu and features 163
On-screen programming....................................................................................163
Menu table................................................................................................... 163
Memory storage........................................................................................... 163
Menu keys .........................................................................................................163
How to access the menu mode ................................................................... 164
vii
Menu table .........................................................................................................165
Entering text.......................................................................................................179
E Specifications 181
General ..............................................................................................................181
Print media.........................................................................................................183
Fax.....................................................................................................................185
Copy ..................................................................................................................186
Scan...................................................................................................................187
Print ...................................................................................................................188
Interfaces ...........................................................................................................189
Direct Print feature............................................................................................. 189
Computer requirements .....................................................................................190
Consumable items .............................................................................................192
Ethernet wired network ......................................................................................193
F Glossary 195
G Index 199
viii
Section I
General I
General information 2 Loading paper and documents 10 General Setup 21 Security features 27
1

General information 1

Using the documentation 1

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on the
machine control panel or computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier
New
Courier New font identifies the messages shown on the LCD of the machine.
WARNING
Warnings tell you what to do to prevent possible personal injury.
CAUTION
Cautions specify procedures you must follow or avoid to prevent possible minor injuries.
IMPORTANT
IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
2
General information

Accessing the Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the
Software User's Guide and Network User's Guide.
Viewing documentation 1
Viewing documentation (Windows®) 1
To view the documentation, from the Start menu, point to Brother,MFC-XXXX(where XXXX is your model name) from the program group, and then click User's Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
a Turn on your PC.
Insert the Brother CD-ROM labelled Windows
b If the language selection screen
appears, click your language.
®
into your CD-ROM drive.
c If the model name screen appears, click
your model name. The CD-ROM main menu will appear.
1
If this window does not appear, use
®
Windows Start.exe program from the root directory of the Brother CD-ROM.
Explorer to find and run the
d Click Documentation. e Click the documentation you want to
read:
HTML documents (2 manuals):
Software User's Guide and Network User's Guide in HTML
format. This format is recommended for
viewing on your computer.
PDF documents (4 manuals):
User's Guide for stand-alone operations, Software User's Guide,
Network User's Guide and Quick Setup Guide.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
1
3
Chapter 1
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (Windows Chapter 2
Using ControlCenter3 in Chapter 3Network Scanning in Chapter 4
®
XP/Windows Vista®) in
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.
Viewing documentation (Macintosh) 1
a Turn on your Macintosh.
Insert the Brother CD-ROM labelled Macintosh into your CD-ROM drive.
b The following window will appear.
c Double-click the Documentation icon.
1
d If the language selection screen
appears, double-click your language.
e Double-click the top page file to view the
Software User's Guide and Network User's Guide in HTML
format.
f Click the documentation you want to
read.
Software User's Guide
Network User's Guide
Note
The documents are also available in PDF format (4 manuals): User's Guide for stand-alone operations,
Software User's Guide, Network User's Guide and Quick Setup Guide. The PDF format is
recommended for printing the manuals. Double-click Brother Solutions Center
icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
4
General information
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide: 1
Scanning in Chapter 9Using ControlCenter2 in Chapter 10Network Scanning in Chapter 11
Presto! PageManager User's Guide: 1
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
Accessing Brother Support (Windows®) 1
You can find all the contacts you will need, such as Web support (Brother Solutions Center).
Click Brother Support on the main menu.
The following screen will appear:
To access our web site
(http://www.brother.com/ Brother Home Page.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our web site for original/genuine
Brother supplies (http://www.brother.com/original/ Supplies Information.
) click
), click
), click
1
To return to the main page, click Back or
if you have finished, click Exit.
5
Chapter 1

Control panel overview 1

MFC-8370DN and MFC-8380DN have the same keys.
1 One Touch keys
These 8 keys give you instant access to 16 previously stored numbers.
Shift
Lets you access One Touch numbers 9 to 16 when held down.
2 Fax and telephone keys:
Hook
Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (fast double-rings).
Resolution
Sets the resolution when sending a fax.
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialling a number manually.
3LCD
Displays messages to help you set up and use your machine.
4 Data LED
The LED will flash depending on the machine status.
5 Menu keys:
Menu
Lets you access the Menu to program your settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the current setting.
OK
Lets you store your settings in the machine.
Volume Keys
d or c
Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.
a or b Press to scroll through the menus and options.
Lets you look up numbers stored in memory. It also lets you access speed dial numbers
directly if you press , and then enter a three digit number.
6
General information
1
6Dialpad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key temporarily switches the dialling mode from Pulse to Tone during a telephone call (not available in New Zealand).
7Stop/Exit
Stops an operation or exits from a menu.
8Start
Lets you start sending faxes, making copies or scanning.
9 Mode keys:
Fax
Puts the machine in Fax mode.
Scan Puts the machine in Scan mode. (For details about scanning, see the Software
User’s Guide on the CD-ROM.)
Copy Puts the machine in Copy mode.
10 Duplex
You can choose Duplex to copy on both sides of the paper. (Scan and Print for MFC-8380DN, Print only for MFC-8370DN)
11 Print keys:
Direct
Lets you print data from a USB Flash memory drive connected directly to the machine. (See Printing data directly from the USB Flash
memory drive or digital camera supporting mass storage on page 91)
Secure
You can print data saved in memory when you enter your four-digit password. (For details about using the Secure key, see the Software User’s Guide on the CD-ROM.)
When using Secure Function Lock, you can switch restricted users by holding down Shift as you press Secure. (See Secure Function Lock 2.0 (MFC-8380DN) on page 27.)
Job Cancel
Cancels a programmed print job and clears it from the machine’s memory.
To cancel multiple print jobs, hold down this key until the LCD shows Job Cancel (All).
7
Chapter 1
12 Copy keys:
Options
You can quickly and easily choose temporary settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
8
General information
Data LED indications 1
The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status.
LED LED Status Machine Status Description
LED is off. Ready Mode The machine is ready to print, in sleep
mode, there is no print data, or the power switch is off.
LED is on. Data remaining in Memory Print data remains in the machine
memory.
LED is blinking. Receiving Data. The machine is either receiving data
from the computer, processing data in memory, or printing.
1
9
2

Loading paper and documents 2

Loading paper and print media 2

The machine can feed paper from the standard paper tray, optional lower tray (MFC-8380DN) or multi-purpose tray.
When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Loading paper in the standard paper tray 2
Printing on plain paper, thin paper, bond paper, recycled paper or transparencies from the paper tray
b While pressing the blue paper-guide
release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
Note
For Legal and Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper are not available in some regions.)
2
1
a Pull the paper tray completely out of the
machine.
10
c Fan the stack of paper well to avoid
paper jams and misfeeds.
Loading paper and documents
d Put paper in the tray, and make sure that
the paper is below the maximum paper mark (1). The side to be printed on must be face down.
1
IMPORTANT
Make sure the paper guides touch the sides of the paper so it will feed correctly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely inserted into the machine.
f Fold out the support flap (1) to prevent
paper from sliding off the face-down output tray.
Loading paper in the multi-purpose tray (MP tray) 2
You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, envelopes, labels or transparencies.
Printing on thick paper, bond paper, envelopes, labels and transparencies
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When the back output tray is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, bond paper, envelopes, labels or transparencies.
IMPORTANT
Remove each printed sheet or envelope immediately to prevent a paper jam.
2
2
a Open the back cover (back output tray).
1
11
Chapter 2
b <For printing envelopes only>
Pull down the two blue levers, one on the left-hand side and one on the right­hand side, toward you as shown in the illustration below.
c Open the MP tray and lower it gently.
e While pressing the paper side guide
release lever, slide the paper guides to fit the width of the paper that you are going to use.
IMPORTANT
Make sure the paper guides touch the sides of the paper so it will feed properly.
f Put the envelopes (up to 3), thick paper,
labels or transparencies in the MP tray with the top edge first and the print side face up. Make sure that the paper stays under the maximum paper mark (b).
d Pull out the MP tray support (1) and
unfold the flap (2).
1
2
12
Loading paper and documents
Unprintable area 2
Unprintable area for faxes and copies 2
The figures below show unprintable areas.
2
1
2
Note
(For copies) This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size.
Usage Document Size Top (1)
Bottom (1)
Fax A4 3 mm 1 mm
Letter 3 mm 4 mm
Copy A4 3 mm 2 mm
Letter 3 mm 4 mm
1
Left (2)
Right(2)
2
Unprintable area when printing from a computer 2
When using the printer driver the printable area is smaller than the paper size, as shown below.
Portrait Landscape
Portrait 1 4.23 mm 4.23 mm
Landscape 1 4.23 mm 4.23 mm
2
1
2
1
Windows® printer driver and Macintosh printer driver
2 6.35 mm 4.23 mm
2 5.08 mm 4.23 mm
2
1
1
2
BRScript Driver for Windows and Macintosh
®
Note
The unprintable area shown above is for A4 size paper. The unprintable area changes with the paper size.
13
Chapter 2

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, transparencies, labels or envelopes.
For best results, follow the instructions below:
Use paper made for plain paper copying. Use paper that is 60 to 105 gsm.Use labels and transparencies which are
designed for use in laser machines.
DO NOT put different types of paper in the
paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
When you use transparencies remove
each sheet immediately to prevent smudging or paper jams.
Use long grain paper with a neutral Ph
value, and a moisture content of approx. 5%.
Type and size of paper 2
The machine loads paper from the installed standard paper tray, optional lower tray (MFC-8380DN) or multi-purpose tray.
Standard paper tray 2
Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 15. The standard paper tray can hold up to 250 sheets of Letter/A4, Legal or Folio size paper (80 gsm). Paper can be loaded up to the maximum paper mark on the sliding paper width guide.
Multi-purpose tray (MP tray) 2
The MP tray can hold up to 50 sheets of plain paper (80 gsm) or up to 3 envelopes. Paper can be loaded up to the maximum paper mark on the sliding paper width guide.
Optional lower tray (LT-5300) (MFC-8380DN)
The optional lower tray can hold up to 250 sheets of Letter/A4, Legal and Folio size paper (80 gsm). Paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide.
2
14
The name for the paper trays in the printer driver in this Guide are as follows:
Tray and optional unit Name
Standard paper tray Tray 1 Optional lower tray
(MFC-8380DN) Multi-purpose tray MP tray
Tray 2
2
Loading paper and documents
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray (Tray #1)
A4, Letter, Legal Executive, A5, A5 (Long
1
,
Edge), A6, B5, B6 and
12
.
Multi-purpose tray (MP tray)
Paper Tray (Tray#2)
Folio
Width: 69.8 to 216 mm Length: 116 to 406.4 mm
A4, Letter, Executive, A5, B5 and B6.
(MFC-8380DN)
1
Legal or Folio size paper are not available in some regions.
2
Folio size is 215.9 mm × 330.2 mm
Plain paper, Thin paper, Bond paper and
up to 250 [80 gsm]
Recycled paper
Transparency up to 10 Plain paper, Thin paper,
Thick paper, Bond paper, Recycled paper, Envelopes and Labels.
up to 50 [80 gsm]
up to 3 (envelopes)
Transparency up to 10 Thin paper, Plain paper,
Bond paper and
up to 250 [80 gsm]
Recycled paper
2
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight 75-90 gsm Thickness 80-110 µm Roughness Higher than 20 sec. Stiffness
90-150 cm Grain direction Long grain Volume resistivity
Surface resistivity
10e
10e Filler CaCO
Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%
3
/100
9
-10e11 ohm
9
12
-10e
ohm-cm
(Neutral)
3
15
Chapter 2
Handling and using special paper 2
The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
Do not use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the temperature of the machine's fusing process (200 degrees centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
Types of paper to avoid 2
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
1 2mm or greater curl may cause jams
to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
16
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
Loading paper and documents
Envelopes 2
Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Envelopes can only be fed from the MP tray. Do not print envelopes using duplex printing. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.
Check the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in figure below.
Types of envelopes to avoid 2
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
2
1
1 Feeding direction
Envelope joints that are sealed by the
manufacturer should be secure.
We recommend that you do not print
within 15 mm of the edges of envelopes.
1
• with double flaps as shown in figure below
17
Chapter 2
• with sealing flaps that have not been folded at purchase
• with sealing flaps as shown in figure below
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Labels 2
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.
Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
Labels can be fed from the MP Tray.
Types of labels to avoid 2
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
18
IMPORTANT
DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
Loading paper and documents

Loading documents 2

Using the automatic document feeder (ADF) 2
The ADF can hold up to 20 pages of A4 size paper and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.
IMPORTANT
• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper­clipped, pasted or taped.
• DO NOT use cardboard, newspaper or fabric.
a Unfold the ADF output tray (1).
b Fan the pages well.
2
c Place your document face down, top
edge first in the ADF until you feel it
touch the feed roller.
1
2
• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
Note
To scan documents that are not suitable for the ADF see Using the scanner glass on page 20.
Make sure documents written with ink are
completely dry.
Documents to be faxed must be from 148
to 215.9 mm wide and from 148 to
355.6 mm long, and of a standard weight [80 gsm].
Note
Remove all printed documents from the ADF output tray before placing any new documents in the ADF.
d Adjust the paper guides (1) to fit the
width of your document.
1
19
Chapter 2
Using the scanner glass 2
You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 215.9 mm wide and 297 mm long.
Note
To use the scanner glass, the ADF must be empty.
a Lift the document cover. b Using the document guidelines on the
left and top, place the document in the upper left hand corner with the document face down on the scanner glass.
c Close the document cover.
IMPORTANT
If the document is a book or is thick do not slam the cover or press on it.
20
3

General Setup 3

Mode Timer 3

The machine has three mode keys on the control panel: Fax, Scan, and Copy.
You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode default. If you choose Off, the machine will stay in the mode you used last.
This setting also sets the time the machine will change from individual user to the Public user when using Secure Function Lock. (See Switching Users on page 30.)
(MFC-8380DN)
a Press Menu, 1, 1. b Press a or b to choose 0 Sec, 30 Secs,
1 Min, 2 Mins, 5 Mins or Off. Press OK.

Paper settings 3

Paper Type 3
Set up the machine for the type of paper you are using. This will give you the best print quality.
a Do one of the following:
To set the paper type for the
MP Tray press Menu, 1, 2, 1, 1.
To set the paper type for Tray#1
press Menu, 1, 2, 1, 2.
To set the paper type for Tray#2
press Menu, 1, 2, 1, 3 if you installed the optional tray.
1
Tray#2 Only or T2 appears only if the optional tray is installed. The optional tray is available for MFC-8380DN.
b Press a or b to choose Thin, Plain,
Thick, Thicker, Transparency or Recycled Paper.
Press OK.
1
3
c Press Stop/Exit.
c Press Stop/Exit.
Note
You can choose Transparency for Tray#1 and the MP Tray.
21
Chapter 3
Paper Size 3
You can use ten sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and four sizes for printing faxes: A4, Letter, Legal and Folio.
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.
a Do one of the following:
To set the paper size for the
MP Tray press Menu, 1, 2, 2, 1.
To set the paper size for Tray#1
press Menu, 1, 2, 2, 2.
To set the paper size for Tray#2
press Menu, 1, 2, 2, 3.
1
Tray#2 Only or T2 appears only if the optional tray is installed. The optional tray is available for MFC-8380DN.
1
Tray Use in copy mode 3
You can change the priority tray that the machine will use for printing copies.
When you choose Tray#1 Only, MP Only or Tray#2 Only
paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
To change the tray setting follow the instructions below:
1
, the machine pulls the
a Press Menu, 1, 6, 1. b Press a or b to choose Tray#1 Only,
Tray#2 Only MP>T1>T2
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed. The optional tray is available for MFC-8380DN.
1
, MP Only,
1
or T1>T21>MP.
c Press Stop/Exit.
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5, B6, Folio or Any.
Press OK.
c Press Stop/Exit.
Note
Any size appears only when you choose the MP tray.
• If you choose Any for the MP Tray Paper Size: You must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.
A5 L and A6 size are not available for the optional Tray #2.
• If you chose Transparency for the Paper Type you will only be able to choose Letter, Legal, Folio or A4 size paper in step b.
Note
• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.
• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.
22
General Setup
Tray Use in fax mode 3
You can change the default tray that the machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only or Tray#2 Only
1
, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
When you choose T1>T2
1
>MP, the machine pulls paper from Tray #1 until it is empty, then from Tray #2, and then from the MP tray.
When you choose MP>T1>T2
1
, the machine pulls paper from the MP tray until it is empty, then from Tray #1, and then from Tray #2.
Note
• You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio. When a suitable size is not in any of the trays received faxes will be stored in the machine’s memory and Size mismatch will appear on the LCD. (For details, see Error and maintenance messages on page 132.)
• If the tray is out of paper and received faxes are in the machine’s memory, No Paper will appear on the LCD. Insert paper in the empty tray.
a Press Menu, 1, 6, 2.
Tray Use in print mode 3
You can change the default tray the machine will use for printing from your computer.
a Press Menu, 1, 6, 3. b Press a or b to choose Tray#1 Only,
Tray#2 Only MP>T1>T2
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed. The optional tray is available for MFC-8380DN.
1
, MP Only,
1
or T1>T21>MP.
c Press Stop/Exit.
Note
• The setting in the printer driver will take priority over the setting made on the control panel.
• If the control panel is set to
Tray#1 Only, MP Only or
Tray#2 Only
Auto Select in the printer driver, the machine pulls the paper from that tray.
1
Tray#2 Only appears only if the optional tray is installed. The optional tray is available for MFC-8380DN.
1
and you choose
3
b Press a or b to choose Tray#1 Only,
Tray#2 Only, MP Only, MP>T1>T2
or T1>T2 Press OK.
1
1
>MP.
Tray#2 Only or T2 appears only if the
optional tray is installed. The optional tray is available for MFC-8380DN.
c Press Stop/Exit.
1
23
Chapter 3

Volume settings 3

Ring volume 3
You can choose a ring volume level from a range of settings, from High to Off.
While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
You can also change the ring volume through the menu:
a Press Menu, 1, 3, 1. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
Speaker volume 3
You can choose a range of speaker volume levels, from High to Off.
a Press Menu, 1, 3, 3. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
Beeper volume 3
When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off.
a Press Menu, 1, 3, 2. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
24
General Setup

Set Daylight Saving Time 3

You can set the machine to change for Daylight Saving Time. If you choose On, it will reset the time forward one hour and if you choose Off, it will reset the time backward one hour.
a Press Menu, 1, 4. b Press a or b to choose On or Off. c Press OK. d Press 1 or 2 to choose 1.Change or
2.Exit.
e Press Stop/Exit.

Ecology features 3

Toner Save 3
You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default setting is Off.
a Press Menu, 1, 5, 1. b Press a or b to choose On or Off.
Press OK.
c Press Stop/Exit.
Note
We do not recommend Toner Save for printing Photo or Greyscale images.
Sleep Time 3
The Sleep Time setting can reduce power consumption by turning off the fuser while the machine is idle.
3
You can choose how long the machine must be idle before it goes into sleep mode. When the machine receives a fax, computer data, or makes a copy, the timer will be reset. The default setting is 05 minutes.
While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.
a Press Menu, 1, 5, 2. b Enter the length of time the machine is
idle before entering sleep mode. Press OK.
c Press Stop/Exit.
Note
To turn off sleep mode, press Secure and Job Cancel at the same time in step b. Press a or b to choose Off. Press OK.
25
Chapter 3

LCD Contrast 3

You can change the contrast to make the LCD look lighter or darker.
a Press Menu, 1, 7. b Press b to make the LCD lighter. Or,
press a to make the LCD darker. Press OK.
c Press Stop/Exit.

Dial prefix 3

The dial prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send.
Setting up the prefix number 3
Changing the prefix number 3
a (for New Zealand) Press Menu, 0, 5.
Press Menu, 0, 6.
b Do one of the following:
To change the prefix number, press
1.
To exit without making a change,
press 2 and go to d.
c Enter a new prefix number using the dial
pad (up to 5 digits). Press OK.
d Press Stop/Exit.
a (for New Zealand) Press Menu, 0, 5.
Press Menu, 0, 6.
b Enter the prefix number (up to 5 digits)
on the dial pad. Press OK.
Note
• You can use the numbers 0 to 9, #, l and !. (Press Hook to display “!”.)
You cannot use ! with any other numbers or characters.
If your telephone system requires a timed break recall (hookflash), press Hook to enter the break.
• (Not available in New Zealand) If the pulse dialing mode is on, # and l are not available to use.
c Press Stop/Exit.
26
4

Security features 4

Secure Function Lock 2.0 (MFC-8380DN) 4

Secure Function Lock lets you restrict Public access to the following machine functions:
PC PrintUSB Direct PrintCopyFax TxFax RxScan
Page Limit
1
If you register the PC user login name by using Web Based Management, you can restrict PC print without the user entering a password. For more detail, see Chapter 11 in the Network User’s Guide on the CD-ROM.
2
You can configure this feature from Web Based Management. See Chapter 11 in the Network User’s Guide on the CD-ROM.
This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.
Before using the security features you must first enter an administrator password.
Access to restricted operations can be enabled by creating a restricted user. Restricted users must enter a user password to use the machine.
Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For more information about how to reset the password call your Brother dealer for service.
1
2
Note
• Secure Function Lock can be set manually at the control panel or by using Web Based Management. We recommend using Web Based Management to configure this feature. For more information, see the Network User’s Guide on the CD-ROM.
• Only administrators can set limitations and make changes for each user.
• When Secure Function Lock is on, you can only use 1.Contrast or
7.Coverpg Setup in the Fax menu. If Fax Tx is disabled, you cannot use any
function in the Fax menu.
• Polling Receive is enabled only when both Fax Tx and Fax Rx are enabled.
4
Setting the password for the administrator 4
The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. (See Setting up restricted users on page 29 and Turning Secure Function Lock on/off on page 29.)
a Press Menu, 1, 8, 1. b Enter a four-digit number for the
password using numbers 0-9. Press OK.
c Re-enter the password when the LCD
shows Verify:. Press OK.
d Press Stop/Exit.
27
Chapter 4
Changing the password for the administrator 4
a Press Menu, 1, 8, 1. b Press a or b to choose Set Password.
Press OK.
c Enter the registered four-digit password.
Press OK.
d Enter a four-digit number for the new
password. Press OK.
e If the LCD shows Verify: re-enter the
new password. Press OK.
f Press Stop/Exit.
Setting up the public user 4
Public user mode restricts the functions that are available for Public users. Public users do not need to enter a password to access features made available through this setting. You can set up one Public user.
a Press Menu, 1, 8, 1. b Press a or b to choose Setup ID.
Press OK.
c Enter the administrator password.
Press OK.
d Press a or b to choose Public.
Press OK.
e Press a or b to choose On or Off for
Fax Tx.
Press OK. After you have set Fax Tx, repeat this step for Fax Rx, Copy, Scan, USB Direct and PC Print. When you have finished changing settings press d or c to choose Exit and press OK.
28
f Press Stop/Exit.
Security features
Setting up restricted users 4
You can set up users with restrictions and a password for functions that are available to them. You can set up more advanced restrictions, such as by page count or PC user login name, through Web Based Management. (For more information, see the Network User’s Guide on the CD-ROM.) You can set up to 25 restricted users with restrictions and a password.
a Press Menu, 1, 8, 1. b Press a or b to choose Setup ID.
Press OK.
c Enter the administrator password.
Press OK.
d Press a or b to choose User01.
Press OK.
e Use the numeric keys to enter the user
name. (See Entering text on page 179.) Press OK.
f Enter a four-digit password for the user.
Press OK.
Turning Secure Function Lock on/off 4
If you enter the wrong password, the LCD will show Wrong Password. Re-enter the correct password.
Turning Secure Function Lock on
a Press Menu, 1, 8, 1. b Press a or b to choose Lock OffiOn.
Press OK.
c Enter your four-digit administrator
password. Press OK.
Turning Secure Function Lock off
a Press Menu, 1, 8, 1. b Press a or b to choose Lock OniOff.
Press OK.
c Enter your four-digit administrator
password. Press OK.
4
g Press a or b to choose On or Off for
Fax Tx. Press OK.
After you have set Fax Tx, repeat this step for Fax Rx, Copy, Scan, USB Direct and PC Print. When you have finished changing settings press d or c to choose Exit and press OK.
h Repeat steps d to g for entering each
additional user and password.
i Press Stop/Exit.
Note
You cannot use the same name as another user’s name.
29
Chapter 4
Switching Users 4
This setting allows you to switch between restricted users or Public mode when Secure Function Lock is turned on.
Changing to the restricted user Mode
a Hold down Shift as you press Secure. b Press a or b to choose your name.
Press OK.
c Enter your four-digit password.
Press OK.
Note
If you press a Mode key that is restricted, Access Denied will appear on the LCD and then the machine will ask your name. If you are a restricted user with access to this Mode, press a or b to choose your name and enter your four-digit password.
Changing to the Public Mode
After a restricted user has finished using the machine, it will return to the Public setting within the same time as the Mode Timer setting (Menu, 1, 1). (See Mode Timer on page 21.) You can also exit from the restricted user mode by pressing the current Mode key you are in. Then the LCD will ask you Go to Public? Press 1 to choose Yes. Press OK.

Memory security (MFC-8370DN) 4

Memory Security lets you prevent unauthorized access to the machine.
While Memory Security is on, the following operations are available:
Receiving faxes into memory (limited by
memory capacity)
Fax Forwarding (if Fax Forwarding was
already on)
Remote Retrieval (if Fax Storage was
already on)
While Memory Security is on, the following operations are NOT available:
Printing received faxesSending faxesCopyingPC printingScanningPC Fax Receive
Note
• To print the faxes in memory, turn off Memory Security.
• You must turn off PC Fax Receive before you can turn on Memory Security. (See Turning off Remote Fax Options on page 69)
30
Security features
Setting up the password 4
Note
• If you have already set the password, you will not need to set it, again.
• If you forget the Memory Security password, please call your Brother dealer.
a Press Menu, 1, 8, 1. b Enter a four-digit number for the
password using number 0-9. Press OK.
c If the LCD shows Verify:, re-enter the
new password. Press OK.
d Press Stop/Exit.
Changing the Memory Security password 4
Turning Memory Security on/off 4
If you enter the wrong password, when following the instruction below, the LCD will show Wrong Password. Re-enter the correct password.
Turning Memory Security on
a Press Menu, 1, 8, 1. b Press a or b to choose Set Security.
Press OK.
c Enter the registered four-digit password.
Press OK. The machine goes offline and the LCD shows Secure Mode.
Note
If there is a power failure the data will stay in memory for up to 4 days.
Turning Memory Security off
4
a Press Menu, 1, 8, 1. b Press a or b to choose Set Password
Press OK.
c Enter your four-digit password.
Press OK.
d Enter a four-digit number for the new
password. Press OK.
e If the LCD shows Verify:, re-enter the
new password. Press OK.
f Press Stop/Exit.
a Press Menu.
Enter the registered four-digit password. Press OK.
b Memory Security is automatically turned
off and the LCD shows the date and time.
Note
If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in Secure Mode until the registered password is entered.
31
Chapter 4

Setting Lock 4

Setting Lock lets you set a password to stop other people from accidentally changing your machine settings.
Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. Please call your administrator or Brother dealer.
While Setting Lock is On, you cannot change the following settings without a password:
Date/TimeStation IDAddress BookMode TimerPaper TypePaper SizeVolumeDaylight SaveEcologyTray UseLCD ContrastDocument ScanSetting LockSecure Function Lock (MFC-8380DN)Memory Security (MFC-8370DN)Dial Restriction
Setting up the password 4
a Press Menu, 1, 8, 2. b Enter a four-digit number for the
password using numbers 0-9. Press OK.
c Re-enter your password when the LCD
shows Verify:. Press OK.
d Press Stop/Exit.
Changing your Setting Lock password 4
a Press Menu, 1, 8, 2. b Press a or b to choose Set Password.
Press OK.
c Enter your four-digit password.
Press OK.
d Enter a four-digit number for the new
password. Press OK.
e Re-enter your new password when the
LCD shows Verify:. Press OK.
f Press Stop/Exit.
32
Security features
Turning Setting Lock on/off 4
If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password.
Turning Setting Lock on 4
a Press Menu, 1, 8, 2. b Press a or b to choose On.
Press OK.
c Enter your four-digit password.
Press OK.
d Press Stop/Exit.
Turning Setting Lock off 4
a Press Menu, 1, 8, 2. b Enter your four-digit password.
Press OK twice.

Restricting dialling 4

This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict dialling by using the dial pad, One Touch and Speed Dial.
If you choose Off, the machine does not restrict the dialling method.
If you choose Enter # twice, the machine will prompt you to re-enter the number, and then if you re-enter the same number correctly, the machine will start dialling. If you re-enter the wrong number, the LCD will show an error message.
If you choose On, the machine will restrict all fax sending and outbound calls for that dialling method.
Dial pad restriction 4
a Press Menu, 2, 6, 1.
4
c Press Stop/Exit.
b Press a or b to choose Off,
Enter # twice or On. Press OK.
c Press Stop/Exit.
33
Chapter 4
One Touch restriction 4
a Press Menu, 2, 6, 2. b Press a or b to choose Off,
Enter # twice or On. Press OK.
c Press Stop/Exit.
Speed Dial restriction 4
a Press Menu, 2, 6, 3. b Press a or b to choose Off,
Enter # twice or On. Press OK.
c Press Stop/Exit.
Note
•The Enter # twice setting will not work if you lift an external phone or press Hook before entering the number.
You will not be asked to re-enter the number.
• If you choose On or Enter # twice, you cannot use the Broadcasting feature and cannot combine quick dial numbers when dialling.
34
Section II
Fax II
Sending a fax 36 Receiving a fax 45 Telephone and external devices 51 Dialling and storing numbers 62 Remote Fax Options 67 Polling 73 Printing reports 76
5

Sending a fax 5

How to fax 5

Entering fax mode 5
To enter fax mode press (Fax), and the key will glow blue.
Sending a single-sided fax from the ADF 5
Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.
a Make sure you are in Fax mode . b Unfold the ADF output tray and place
your document face down in the ADF input tray.
c Dial the fax number. (See How to dial
on page 62.)
d Press Start.
The machine scans the pages into memory and then sends the document.
Note
If the Out of Memory message appears while scanning a document into memory, press Stop/Exit to cancel or
Start to send the scanned pages.
Sending a 2-sided fax from the ADF (MFC-8380DN) 5
You can send a 2-sided document from the ADF. To cancel a fax in progress press Stop/Exit.
a Make sure you are in Fax mode . b Unfold the ADF output tray and place
your document face down in the ADF input tray.
c Press Duplex.
The display will show Duplex Scan On.
d Dial the fax number. (See How to dial
on page 62.)
e Press Start.
The machine will now scan and send your document.
Note
Legal size 2–sided documents cannot be faxed from the ADF.
36
Sending a fax
Changing a 2-sided fax layout
You need to choose the duplex scanning format before you send a fax. The format you choose will depend on the layout of your 2-sided document.
a Press Menu, 1, 9, 3. b Do one of the following:
If your document is flipped on the
Long edge, press a or b to choose Long edge.
Press OK.
Long edge
Portrait Landscape
If your document is flipped on the
Short edge, press a or b to choose Short edge.
Press OK.
Short edge
Portrait Landscape
Sending a fax from the scanner glass 5
You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be Letter or A4 size. Press Stop/Exit to cancel a fax in progress.
a Make sure you are in Fax mode . b Place your document face down on the
scanner glass.
c Dial the fax number. (See How to dial
on page 62.)
5
d Press Start.
The machine starts scanning the first page.
e After the machine scans the page, the
LCD will prompt you to choose one of the options below:
Next Page?
1.Yes 2.No(Send)
Press 1 to send another page.
Go to step f.
Press 2 or Start to send the
document. Go to step g.
f Place the next page on the scanner
glass, press OK. Repeat steps e and f for each additional page.
Set Next Page Then Press OK
c Press Stop/Exit.
g Your machine will automatically send
the fax.
Note
When faxing multiple pages from the scanner glass, real time transmission should be set to Off. (See Real Time Transmission on page 42.)
37
Chapter 5
Faxing Letter size documents from the scanner glass 5
When faxing Letter size documents, you need to set the scan glass size to Letter otherwise a portion of your faxes will be missing.
a Make sure you are in Fax mode . b Press Menu, 1, 9, 1. c Press aor b to choose Letter.
Press OK.
d Press Stop/Exit.
Cancelling a fax in progress 5
Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling or sending, the LCD will ask you to choose
1.Clear or 2.Exit. Press 1 to cancel the fax.

Broadcasting 5

Broadcasting lets you send the same fax message to more than one fax number. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast.
You can broadcast up to 366 different numbers. This will depend on how many groups, access codes or credit card numbers you have stored, and on how many delayed or stored faxes in memory.
Note
Use to help you choose numbers easily.
a Make sure you are in Fax mode . b Load your document. c Enter a number.
Press OK. You can use either a One Touch, Speed Dial, a Group number, or a number manually entered using the dial pad. (See How to dial on page 62.)
38
d Repeat step c until you have entered
all the fax numbers you want to broadcast to.
e Press Start.
After the broadcast is finished the machine will print a broadcast report to let you know the results.
Note
The scan profile of the One-Touch, Speed-Dial or Group number you chose first will be applied to the broadcast.
Sending a fax
Cancelling a Broadcast in progress 5
While broadcasting you can cancel the fax currently being sent or the whole broadcast job.
a Press Menu, 2, 7.
The LCD will display the Broadcast job number followed by the fax number being dialled (for example, #001 0123456789) and the broadcast job numbers (for example, Broadcast#001).
b Press a or b to choose to cancel the fax
being sent or the Broadcast job number. Press OK.
c Press 1 to clear the job number or 2 to
exit. If you chose to only cancel the fax currently being sent in step b, the machine will ask you if you want to cancel the broadcast. Press 1 to clear the whole broadcast job or 2 to exit.
d Press Stop/Exit.

Additional sending operations 5

Sending faxes using multiple settings 5
Before you send a fax, you can change any combination of these settings: Contrast, Resolution, Overseas mode, Delayed fax timer, Polling transmission, Real time transmission or Cover page settings.
a Make sure you are in Fax mode .
After each setting is accepted, the LCD asks if you want to enter more settings.
Next
1.Yes 2.No
b Do one of the following:
To choose more settings, press 1.
The LCD returns to the Setup Send menu so you can choose another setting.
If you have finished choosing
settings, press 2 and go to the next step for sending your fax.
5
39
Chapter 5
Electronic cover page 5
This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.)
You can automatically send a cover page with every fax. Your cover page includes your Station ID, a comment, and the name (or number) stored in the One Touch or Speed Dial memory.
By choosing Next Fax:On you can also display the number of pages on the cover page.
You can choose one of the following preset comments.
1.Note Off
2.Please Call
3.Urgent
4.Confidential
Instead of using one of the preset comments, you can enter two personal messages of your own, up to 27 characters long. Use the chart on page 179 for help entering characters.
Send a cover page for the next fax 5
If you want to send a cover page only for the next fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 7. d Press a or b to choose Next Fax:On
(or Next Fax:Off). Press OK.
e Press a or b to choose a comment.
Press OK.
f Enter two digits to show the number of
pages you are sending. Press OK. For example, enter 0, 2 for 2 pages or 0, 0 to leave the number of pages blank. If you make a mistake, press d or Clear/Back to back up and re-enter the number of pages.
(See Composing your own comments on page 40.)
5.(User Defined)
6.(User Defined)
Composing your own comments 5
You can set up two comments of your own.
a Make sure you are in Fax mode . b Press Menu, 2, 2, 8. c Press a or b to choose 5 or 6 to store
your own comment. Press OK.
d Enter your own comment using the dial
pad. Press OK.
Use the chart on page 179 for help entering characters.
40
Send a cover page for all faxes 5
You can set the machine to send a cover page whenever you send a fax.
a Make sure you are in Fax mode . b Press Menu, 2, 2, 7. c Press a or b to choose On (or Off).
Press OK.
d Press a or b to choose a comment.
Press OK.
Sending a fax
Using a printed cover page 5
If you want to use a printed cover page that you can write on, you can print the sample page and attach it to your fax.
a Make sure you are in Fax mode . b Press Menu, 2, 2, 7. c Press a or b to choose Print Sample.
Press OK.
d Press Start. e After the machine prints a copy of your
cover page, press Stop/Exit.
Contrast 5
For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document.
If your document is very light or dark, changing the contrast may improve the quality of the fax.
Use Dark to make the faxed document lighter.
Use Light to make the faxed document darker.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 1. d Press a or b to choose Auto, Light or
Dark. Press OK.
Note
Even if you choose Light or Dark, the machine will send the fax using the Auto setting if you choose Photo as the Fax Resolution.
Changing Fax Resolution 5
The quality of a fax can be improved by changing the Fax Resolution. Resolution can be changed for the next fax or for all faxes.
To change the Fax Resolution setting for the next fax
a Make sure you are in Fax mode . b Load your document. c Press Resolution, then a or b to choose
the resolution. Press OK.
To change the default Fax Resolution setting
a Make sure you are in Fax mode . b Press Menu, 2, 2, 2. c Press a or b to choose the resolution
you want. Press OK.
Note
• You can choose four different resolution settings.
Standard: Suitable for most typed documents.
Fine: Good for small print and transmits a little slower than Standard resolution.
S.Fine: Good for small print or artwork and transmits slower than Fine resolution.
Photo: Use when the document has varying shades of grey or is a photograph. This has the slowest transmission time.
• The time taken to send will increase when choosing S.Fine or Photo.
5
5
5
41
Chapter 5
Dual access 5
You can dial a number, and start scanning the fax into memory even when the machine is sending from memory, receiving faxes or printing PC data. The LCD will show the new job number.
The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Note
If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel scanning. If you get an Out of Memory message while scanning a subsequent page, you can press Start to send the pages scanned so far, or press Stop/Exit to cancel the operation.
Real Time Transmission 5
When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the telephone line is free, the machine will start dialling and sending.
If the memory is full, the machine will send the document in real time (even if Real Time TX is set to Off).
Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set
Real Time TX to On for all documents or Next Fax:On for the next fax only.
Note
In Real Time Transmission, the automatic redial feature does not work when using the scanner glass.
Sending in real time for all faxes 5
a Make sure you are in Fax mode . b Press Menu, 2, 2, 5. c Press a or b to choose On.
Press OK.
Sending in real time for the next fax only
a Make sure you are in Fax mode . b Press Menu, 2, 2, 5. c Press a or b to choose Next Fax:On.
Press OK.
Not sending in real time for the next fax only
a Make sure you are in Fax mode . b Press Menu, 2, 2, 5. c Press a or b to choose Next Fax:Off.
Press OK.
Overseas Mode 5
If you are having difficulty sending a fax overseas due to a bad connection, then turning on Overseas Mode may help.
This is a temporary setting, and will only be active for your next fax.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 9. d Press a or b to choose On or Off.
Press OK.
5
5
42
Sending a fax
Delayed Fax 5
You can store up to 50 faxes in the memory to be sent within a twenty four hour period.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 3. d Enter the time you want the fax to be
sent (in 24-hour format).
(For example, enter 19:45 for 7:45 PM)
Press OK.
Note
The number of pages you can scan into the memory depends on the amount of data printed on each page.
Delayed batch transmission 5
Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time.
All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
a Make sure you are in Fax mode . b Press Menu, 2, 2, 4. c Press a or b to choose On or Off.
Press OK.
Checking and cancelling waiting jobs 5
Check which jobs are still waiting in the memory to be sent. If there are no jobs, the LCD will show No Jobs Waiting. You can cancel a fax job that is stored and waiting in the memory.
a Press Menu, 2, 7.
The number of jobs still to be sent will be displayed.
b Do one of the following:
Press a or b to scroll though the
waiting jobs, press OK to choose a job, and then press 1 to cancel it.
Press 2 to exit without cancelling.
c When you have finished, press
Stop/Exit.
Sending a fax manually 5
Manual transmission 5
Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.
a Make sure you are in Fax mode . b Load your document. c Press Hook and listen for a dial tone. Or
pick up the handset of an external telephone and listen for a dial tone.
5
d Press Stop/Exit.
d Dial the fax number you want to call. e When you hear the fax tone, press
Start.
If you are using the scanner glass,
press 1 to send a fax.
f Replace the handset.
43
Chapter 5
Out of memory message 5
If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.
Note
• If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See Real Time Transmission on page 42.)
• To make extra memory available, you can do the following:
• Print the faxes that are in the memory. (See Printing a fax from the memory on page 50.)
• Turn off Fax storage. (See Turning off Remote Fax Options on page 69.)
• Add Optional Memory (See Memory board on page 113.)
Maximum ADF output tray capacity 5
If the maximum capacity of the output tray is reached during use, the machine will stop scanning and the LCD will show 20 Sheet Limit.
Do one of the following:
To send the pages scanned so far, press
1.Send.
To delete the scanned pages, press
2.Delete.
If you send the pages already scanned and want to send the remaining pages, remove the scanned sheets from the ADF output tray, then dial the fax number and press Start.
44

Receiving a fax 6

6

Receive modes 6

You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 46.)
Choosing the Receive Mode 6
Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the same line as the machine?
Yes
Are you using the voice message function of an external telephone answering device?
No
Do you want the machine to answer fax and telephone calls automatically?
To set the receive mode follow the instructions below.
a Press Menu, 0, 1. b Press a or b to choose the receive mode.
Press OK.
c Press Stop/Exit.
The LCD will display the current receive mode.
Fax Only
Manual
No
Fax/Tel
Yes
External TAD
Yes
No
6
45
Chapter 6

Using receive modes 6

Some receive modes answer faxes automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 47.)
Fax Only 6
Fax Only mode will automatically answer every call as a fax.
Fax/Tel 6
Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:
Faxes will be automatically received.Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast double ring made by your machine.
Use this mode if you receive few voice
calls.
(Also see F/T Ring Time (Fax/Tel mode only) on page 47 and Ring Delay on page 47.)
Manual 6
Manual mode turns off all automatic answering functions unless you are using the
Distinctive Ring
1
Faxability in New Zealand.
To receive a fax in Manual mode lift the handset of the external telephone. When you hear fax tones (short repeating beeps), press Start, and then press 2 to receive a fax. You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.
(Also see Fax Detect on page 48.) If you use a computer modem on the same
line, Faxing will not operate correctly.
1
feature.
External TAD 6
External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways:
Faxes will be automatically received.Voice callers can record a message on the
external TAD.
(For more information see Connecting an external TAD on page 57.)
46
Receiving a fax

Receive Mode settings 6

Ring Delay 6
The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes.
If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Operating from external and extension telephones on page 59 and Fax Detect on page 48.)
a Make sure you are in Fax mode . b Press Menu, 2, 1, 1. c Press a or b to choose how many times
the line rings before the machine answers. (02–10 for Australia, 01–10 for New Zealand, 00–10 for some countries) Press OK.
F/T Ring Time (Fax/Tel mode only) 6
When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.
If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line.
Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone. (For more information see Using Remote Codes on page 60.)
a Make sure you are in Fax mode . b Press Menu, 2, 1, 2.
6
d Press Stop/Exit.
c Press a or b to choose how long the
machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds for Australia and some countries, 20, 30, 40 or 55 seconds for New Zealand). Press OK.
d Press Stop/Exit.
47
Chapter 6
Fax Detect 6
If Fax Detect is On:
The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest. The default setting is On.
If Fax Detect is Off:
If you are at the machine and answer a fax call by lifting an external handset, press Start, then press 2 to receive the fax.
If you answered at an extension telephone, press l51. (l91 for New Zealand) (See
Operating from external and extension telephones on page 59)
Note
• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone handset, press the remote activation code l51 (l91 for New Zealand).
• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to Off.
• We do not recommend having a PC plus fax machine on the same line.
a Make sure you are in Fax mode .
Setting the Print Density 6
You can adjust the Print Density setting to make your printed pages darker or lighter.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 7. c Press a to make the print darker.
Or, press b to make the print lighter. Press OK.
d Press Stop/Exit.
b Press Menu, 2, 1, 3. c Press a or b to choose On or Off.
Press OK.
d Press Stop/Exit.
48
Receiving a fax

Additional receiving operations 6

Printing a reduced incoming fax 6
If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper.
The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2, 2).
a Make sure you are in Fax mode . b Press Menu, 2, 1, 5. c Press a or b to choose On or Off.
Press OK.
d Press Stop/Exit.
Duplex (2-sided) printing for Fax mode 6
Your machine can automatically print received faxes onto both sides of the paper when Duplex is set to On.
You can use A4 size of paper (60 to 105 gsm) for this function.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 0. c Press a or b to choose On (or Off).
Press OK.
d Press Stop/Exit.
Note
When you turn on Duplex the Auto Reduction feature is also turned on.
Setting the Fax Receive Stamp 6
6
You can set the machine to print the received date and time in the top centre of each received fax page.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 9. c Press a or b to choose On or Off.
Press OK.
d Press Stop/Exit.
Note
Make sure you have set the current date and time in the machine.
49
Chapter 6
Receiving faxes into memory 6
As soon as the paper tray becomes empty during fax reception, the screen will display No Paper, asking you to put paper in the paper tray. (See Loading paper and print media on page 10.) If you are unable to put paper in the paper tray the following will happen:
If Memory Receive is On: 6
The machine will carry on receiving the current fax, with the remaining pages being stored in memory, if enough memory is available. Further incoming faxes will also be stored into memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray.
If Memory Receive is Off: 6
The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available. Further incoming faxes will not be stored in memory. The machine will then stop automatically answering calls until fresh paper is put in the paper tray. To print the last fax you received, put fresh paper in the tray.
Printing a fax from the memory 6
If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Fax Storage on page 67.)
a Press Menu, 2, 5, 3. b Press Start. c Press Stop/Exit.
Out of Paper Reception 6
As soon as the paper tray becomes empty during fax reception, the LCD shows No Paper. Put some paper in the paper tray. (See Loading paper and print media on page 10.)
The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available.
Further incoming faxes will also be stored in to memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 6. c Press a or b to choose On or Off.
Press OK.
d Press Stop/Exit.
50
7

Telephone and external devices 7

Telephone line services 7

Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine.
Do you have Voice Mail? 7
If you have Voice Mail on the telephone line that you will install your new Machine on, there is a strong possibility that Voice Mail
and the Machine will conflict with each other while receiving incoming calls. However, the
Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the Machine can work together without any problems. If each one
has a separate telephone number, neither will interfere with the other’s operations.
If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions to ‘register’ the new Distinctive Ring pattern they give you. This is so your Machine can recognize its incoming calls.

Telephone Service for Australia 7

Telstra® FaxStream® Duet® (Distinctive Ringing) 7
Telstra® FaxStream® Duet® is an enhanced Public Switched Telephone Service (PSTS)
offered by Telstra additional number on one telephone line, with
its own distinctive ring pattern. Telstra FaxStream
that helps users distinguish voice and facsimile calls. With FaxStream
incoming calls to a fax number are announced by a different, distinctive ring signal. Only one call can be answered (or made) at any one time and while this call is in progress, incoming calls to either number will be presented with a busy tone.
Your machine has a Distinctive Ringing function, allowing you to dedicate one telephone number just for receiving faxes.
Note
After you have set the Distinctive Ring feature to On, the receive mode is set to Manual automatically. Your Distinctive Ring Number does not allow Voice Calls ­only Faxes. You cannot change the receive mode from Manual mode while the Distinctive Ring is set to on.
®
that allows you to have an
®
®
Duet® is a call handling feature
®
Duet®,
7
51
Chapter 7
What is the Advantage of using
®
Telstra
Using Telstra® FaxStream® Duet® is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all telephones (extension and external) and the fax machine will ring to alert you to pick it up. If a fax call comes in, the fax machine will answer automatically without ringing, whereas the extension and external telephones will ring twice with a distinctive ring pattern. It is also a more efficient way of operating a Fax machine with an extension telephone as you do not have to use the remote activation codes. It gives you two independent numbers without the higher cost of a second line.
FaxStream® Duet® Function?7
How does Telstra® FaxStream® Duet® Work?
Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals.
When FaxStream receive a voice call all extension and external telephones will ring with a standard ring pattern. The fax machine will ring on the third ring with a standard ring pattern. All external and the extension telephones will continue to ring, until you or a telephone answering device can answer the voice number.
When FaxStream receive a fax call on the Duet
Fax machine will answer and automatically receive the fax message without ringing. On the other hand, all extension and external telephones will ring twice with a distinctive ring pattern. Do not answer the telephone as you are receiving a fax message.
Flowchart Sequence of Incoming call
(either Voice or Fax)
®
Duet® is On and you
®
Duet® is On and you
Incoming Call
®
number the
7
52
All extension phones ring twice,
fax machine is silent.
Registered Duet (Fax) Number
Fax machine automatically receives and prints fax message without ringing.
You answer the call at an external telephone or an extension telephone.
Main number (Voice Number)
Fax machine begins ringing on third ring.
Telephone Answering Device (TAD) answers the call.
Telephone and external devices
Set the Distinctive Ring to ON Very important!
After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Your Distinctive Ring Number does not allow Voice Calls - only Faxes. You cannot change the receive mode to another mode while the Distinctive Ring is set to on.
a Press Menu, 2, 0, 2. b Press a or b to choose On. c Press OK. d Press Stop/Exit. Distinctive Ring is now
set to on.
Turning off Distinctive Ring 7
7
a Press Menu, 2, 0, 2. b Press a or b to choose Off. c Press OK. d Press Stop/Exit.
Note
If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See Choosing the Receive Mode on page 45.)
7
53
Chapter 7

Telephone Service for New Zealand 7

FaxAbility 7
FaxAbility is a service offered by Telecom that allows you to have an additional number on one telephone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
How Will the Fax Machine Treat All Other Numbers?
FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number. When a call comes in to your main number, all the telephones will ring. You can set an external answering device (TAD) to answer calls on the other number(s). (See the chart in the following page.)
What is the Advantage of Using the FaxAbility Function?
Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line. It is much easier for your callers who dial manually. The fax machine will answer with receiving tones so they will not have to press an activation code. And the people who call to talk on your main number will not have to talk to your fax machine. Basically, it gives you two independent numbers without the higher cost of a second line.
How Does FaxAbility Work? 7
Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine. Extension telephones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message. Otherwise, you will hear the extension telephones and the fax machine continue to ring. The fax machine always listens to the ring pattern before it answers,
7
so do not pick up the telephone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not be tempted to answer that number. Either you or a telephone answering device can answer the main number(s).
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
7
All extension phones ring twice,
fax machine is silent.
Registered Duet (Fax) Number
Fax machine automatically receives and prints fax message without ringing.
You answer the call at an external telephone or an extension telephone.
Main number (Voice Number)
Fax machine begins ringing on third ring.
Telephone Answering Device (TAD) answers the call.
54
Telephone and external devices
Note
After you have set the FaxAbility feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the FaxAbility number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the FaxAbility is set to on.
How to Turn FaxAbility OFF or ON 7
The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can choose either On or Off.
Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage. If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option to On. See below.
a Press Menu, 2, 0, 2. b Press a or b to set Faxability to On or
Off. If you have FaxAbility service, choose On. Press OK.
c Press a or b to set Call Waiting to On or
Off. If you have Call Waiting service,
choose On to avoid the trouble caused by Call Waiting. Press OK.
7
d Press Stop/Exit.
55
Chapter 7

Telephone Service for Some Countries 7

Distinctive Ringing (For Singapore and Hong Kong) 7
This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one telephone line. Each telephone number has its own Distinctive Ringing pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.
Your machine has a Distinctive Ringing function, allowing you to dedicate one telephone number just for receiving faxes. You will need to set Distinctive Ringing to On.
Note
You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.
• The machine will answer only calls to the Distinctive Ringing number.
Registering the Distinctive Ring pattern Very important!
After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself. You can not change the receive mode to another mode while the Distinctive Ring is set to on.
a Press Menu, 2, 0, 2. b Press a or b to choose On. c Press OK. d Press Stop/Exit. Distinctive Ring is now
set to on.
7
Note
After you have set the Distinctive Ring feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the Distinctive Ring is set to On.
56
Telephone and external devices
Turning off Distinctive Ring 7
a Press Menu, 2, 0, 2. b Press a or b to choose Off. c Press OK. d Press Stop/Exit.
Note
If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the receive Mode again. (See Choosing the Receive Mode on page 45.)

Connecting an external TAD 7

You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone.
The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.
Note
If you have problems receiving faxes, reduce the ring delay setting on your external TAD to one or two rings.
7
Connections 7
The external TAD must be connected as shown in the illustration below.
1
1
(Example
for
Australia)
1TAD
2 Protective Cap
2
57
Chapter 7
a Set your external TAD to one or two
rings. (The machine’s Ring Delay setting does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls. d Set the Receive Mode to
External TAD. (See Choosing the Receive Mode on page 45.)
Recording an outgoing message (OGM) 7
a Record 5 seconds of silence at the
beginning of your message. This allows your machine time to listen for fax tones.
b Limit your speaking to 20 seconds. c End your 20-second message by giving
your Remote Activation code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing l51 (l91 for New Zealand) and Start.”
Multi-line connections (PABX)7
Most offices use a central telephone system. Brother recommends that all our Fax/MFC
machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
While it is often relatively simple to connect a fax machine to a PABX, (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you.
Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.
Note
• You need to turn the Remote Codes setting to on to use the Fax Receive Code
l51 (l91 for New Zealand). (See Using Remote Codes on page 60.)
• We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble receiving faxes, then you should re-record the OGM to include it.
58
Telephone and external devices

External and extension telephones 7

Note
You need to turn the Remote Codes setting to on to use the Remote Activation Code l51 (l91 for New Zealand) and Remote Deactivation Code #51 (#91 for New Zealand). (See Using Remote Codes on page 60.)
Operating from external and extension telephones 7
If you answer a fax call at an extension telephone, or an external telephone that is correctly connected to the machine into the correct socket on the machine, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 (l91 for New Zealand) the machine starts to receive the fax.
For Fax/Tel mode only 7
When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double­ringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and then press Hook to answer.
If you are at an extension telephone, you will need to lift the handset during the F/T Ring Time and then press #51 (#91 for New Zealand) between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l51(l91 for New Zealand).
Connecting an external or extension telephone 7
7
You can connect a separate telephone directly to your machine as shown in the diagram below.
1
If you answer a call and no one is on the line:
You should assume that you’re receiving a manual fax.
Press l51 (l91 for New Zealand) and wait for the chirp or until the LCD shows Receiving, and then hang up.
Note
You can also use the Fax Detect feature to make your machine take the call. (See Fax Detect on page 48.)
7
(Example
for
Australia)
1 Extension telephone
2 External telephone
3 Protective Cap
When you are using an external telephone, the LCD shows Telephone.
3
2
59
Chapter 7
Using a non-Brother cordless external handset 7
If your non-Brother cordless telephone is connected to the telephone line cord (see page 59) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset.
Note
• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three­digit code using the numbers 0-9, l, #.
• Remote Codes might not work with some telephone systems.
• Not all brands of cordless telephones are compatible for use with your machine.
Using Remote Codes 7
Remote Deactivation Code 7
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (#91 for New Zealand) (make sure you press this between the rings).
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Hook.
Turning on the Remote Codes 7
You need to turn the Remote Codes setting to on to use the Fax Receive Code and Telephone Answer Code.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 4. c Press a or b to choose On.
Press OK.
d If you do not want to change the Fax
Receive Code, press OK.
Remote Activation Code 7
If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the Remote Activation Code l51 (l91 for New Zealand). Wait for the chirping sounds then replace the handset. (See Fax Detect on page 48.) Your caller will have to press start to send the fax.
If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Start and choosing Receive.
60
e If you do not want to change the
Telephone Answer Code, press OK.
f Press Stop/Exit.
Changing the Remote Codes 7
The preset Remote Activation Code is l51 (l91 for New Zealand). The preset Remote Deactivation Code is #51 (#91 for New Zealand). If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 4. c Press a or b to choose On or Off.
Press OK.
d If you chose On in step c, enter the new
Remote Activation Code. Press OK.
e Enter the new Remote Deactivation
Code. Press OK.
f Press Stop/Exit.
Telephone and external devices
7
61
8

Dialling and storing numbers 8

How to dial 8

You can dial in any of the following ways.
Manual dialling 8
Use the dial pad to enter all the digits of the telephone or fax number.
One touch Dialling 8
Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers on page 63.)
To dial One Touch numbers 9 to 16, hold down Shift as you press the One Touch key.
Speed dialling 8
Press and then the three digit Speed Dial number. (See Storing Speed Dial numbers on page 64.)
Note
If the LCD shows Register Now? when you enter a One Touch or a Speed Dial number, it means that a number is not stored there.
62
Dialling and storing numbers
Search 8
You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing
One Touch Dial numbers on page 63 and Storing Speed Dial numbers on page 64.)
a Press twice. b Press the dial pad keys for the first few
letters of the name. (Use the chart on Entering text on page 179 to help you enter letters.) Press OK.
c Press a or b to scroll until you find the
name you are looking for. Press OK.
d Press Start.
Note
• If you do not enter a letter and press OK in step b, all registered names will appear. Press a or b to scroll until you find the name you are looking for.
• If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored.
Fax redial 8

Storing numbers 8

You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number.
If you lose electrical power, the quick dial numbers stored in the memory will not be lost because they are stored permanently.
Storing a pause 8
Press Redial/Pause to insert a 3.5-second pause between numbers. You can press Redial/Pause as many times as needed to increase the length of the pause.
8
Storing One Touch Dial numbers 8
Your machine has 8 One Touch keys where you can store 16 fax or telephone numbers for automatic dialling. To access numbers 9 to 16, hold down Shift as you press the One Touch key.
If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.
If you are sending a fax manually and the line is busy, press Redial/Pause, wait for the other fax machine to answer, and then press Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and
Start. Redial/Pause only works if you dialled from
the control panel.
a Press the One Touch key where you
want to store the number. If a number is not stored there, the LCD shows Register Now?. Press 1 to choose Yes.
63
Chapter 8
b Enter the number (up to 20 characters).
Press OK.
c Choose one of the options below:
Enter the name using the dial pad
(up to 15 characters). Press OK.
Press OK to store the number
without a name.
d If you want to save a fax resolution along
with the number, choose one of the options below:
To store the fax resolution, press a or
b to select Std, Fine, S.Fine or Photo. Press OK.
Press OK if you don’t want to change
the default resolution. The default setting is Std.
Note
You can also store the number by pressing Menu, 2, 3, 1.
Storing Speed Dial numbers 8
You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys
( , the three-digit number and Start). The machine can store 300 Speed Dial numbers (001 - 300).
a Press and enter a threedigit Speed
Dial location number (001-300). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.
b Enter the number (up to 20 characters).
Press OK.
c Do one of the following:
Enter the name using the dial pad
(up to 15 characters). Press OK.
Press OK to store the number
without a name.
d Do one of the following:
If you want to save a fax resolution
along with the number, press a or b to choose Std, Fine, S.Fine or Photo.
Press OK.
Press OK if you do not want to
change the default resolution.
64
Note
• When you do a broadcast and you have saved a scan profile along with the number, the scan profile of the One Touch, Speed Dial or Group number you chose first will be applied to the broadcast.
• You can also store the number by pressing Menu, 2, 3, 2.
Dialling and storing numbers
Changing One Touch and Speed Dial numbers 8
If you try to store a number in a One Touch or Speed Dial location that already has a number stored in it, the LCD will show that existing name or number. If your machine has a scheduled job or you have set up fax forwarding to a stored number, the LCD will first ask you if you want to edit the number.
a Do one of the following:
To change a stored One Touch
number, press Menu, 2, 3, 1. Choose the One Touch number you
want to change.
To change a stored Speed Dial
number, press Menu, 2, 3, 2. Choose the Speed Dial number you
want to change, then press OK.
b Do one of the following:
To change the stored number,
press 1.
To exit without making a change,
press 2.
#005:MIKE
1.Change 2.Exit
c Enter a new number or character.
Press OK.
d Press d or c to position the cursor under
the character you want to change, and then press Clear/Back to delete it. Repeat for each character you want to delete.
Setting up Groups for Broadcasting 8
If you often want to send the same fax message to many fax numbers you can set up a group.
Groups are stored on a One Touch key or a Speed Dial number. Each group uses up a One Touch key or a Speed Dial location. You can then send the fax message to all the numbers stored in a group just by pressing a One Touch key or entering a Speed Dial number, and then pressing Start.
Before you can add numbers to a group, you need to store them as One Touch or Speed Dial numbers. You can have up to 20 small groups, or you can assign up to 315 numbers to one large group.
a Press Menu, 2, 3, 3. b Choose an empty location where you
want to store the group in one of the following ways:
Press a One Touch key.
Press and then enter the three-
digit Speed Dial location. Press OK.
Note
Please choose a One Touch key or a Speed Dial number that has not been used to store a number.
c Use the dial pad to enter a group
number (01 to 20). Press OK.
8
e Follow the directions beginning in step
d in Storing One-Touch dial numbers
and Storing Speed Dial numbers. (See Storing One Touch Dial numbers on page 63 and Storing Speed Dial numbers on page 64.)
d To add One Touch or Speed Dial
numbers follow the instructions below:
For One Touch numbers, press the
One Touch keys one after the other.
For Speed Dial numbers, press ,
and then enter the three-digit Speed Dial location.
65
Chapter 8
The LCD will display your chosen One Touch numbers with a l and Speed Dial numbers with a # (for example l006, #009).
e Press OK when you have finished
adding numbers.
f Do one of the following:
Enter the name using the dial pad
(up to 15 characters). Use the chart on Entering text on page 179 to help you enter letters.
Press OK.
Press OK to store the group without
a name.
g If you want to save a fax resolution along
with the number, choose one of the options below:
To store the fax resolution, press a or
b to select Std, Fine, S.Fine or Photo.
Press OK.
Press OK if you don’t want to change
the default resolution.
h Do one of the following:
To store another group for
broadcasting, press OK. Go to step b.
To finish storing groups for
broadcasting, press Stop/Exit.
Note
You can easily print a list of all your Speed Dial numbers. Numbers that are part of a group will be marked in the Group column. (see Reports on page 77)
Combining quick dial numbers 8
You can combine more than one Quick Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier.
For example, you might have stored ‘555’ on Speed Dial #003 and ‘7000’ on Speed Dial #002. You can use them both to dial ‘555­7000’ if you press the following keys:
Press , 003. Press , 002 and Start. Numbers can be added manually by entering
them on the dial pad:
Press , 003, 7001 (on the dial pad), and Start.
This would dial ‘555–7001’. You can also add a pause by pressing Redial/Pause.
Tone or Pulse (not available in New Zealand) 8
If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.
a Press Hook. b Press # on the machine’s control panel.
Any digits dialled after this will send tone signals. When you hang up, the machine will return to the Pulse dialling service.
66
9

Remote Fax Options 9

Remote Fax Options let you receive faxes while you are away from the machine.
You can use only one Remote Fax Option at a time.

Fax Forwarding 9

The Fax Forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print On, the machine will also print the fax.
a Press Menu, 2, 5, 1. b Press a or b to choose Fax Forward.
Press OK. The LCD will ask you to enter the fax number you want your faxes to be forwarded to.
c Enter the forwarding number (up to 20
digits). Press OK.

Fax Storage 9

The Fax Storage feature lets you store your received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands. (See Retrieving fax messages on page 71.) Your machine will automatically print a copy of the stored fax.
a Press Menu, 2, 5, 1. b Press a or b to choose Fax Storage.
Press OK.
c Press Stop/Exit.
9
d Press a or b to choose On or Off.
Press OK.
Backup Print On
e Press Stop/Exit.
IMPORTANT
If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine. The machine can store faxes for up to 60 hours if there is a power failure.
67
Chapter 9

PC Fax Receive 9

If you turn on the PC Fax Receive feature your MFC will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.
Even if you have turned off your PC (at night or the weekend, for example), your MFC will receive and store your faxes in its memory. The LCD will show the number of stored faxes received, for example: PC Fax Msg:001 When you start your PC and the PC Fax Receiving software runs, your MFC transfers your faxes to your PC automatically.
To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC. (For details, see PC-FAX Receiving in the Software User’s Guide on the CD-ROM.)
a Press Menu, 2, 5, 1. b Press a or b to choose
PC Fax Receive. Press OK.
c Press a or b to choose <USB>, or your
computer name if the machine is connected to a network. Press OK.
IMPORTANT
If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine. The machine can store faxes for up to 60 hours if there is a power failure.
Note
• Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see PC-FAX Receiving in the Software User’s Guide on the CD-ROM.)
• If your machine has a problem and is unable to print faxes in memory, you can use this setting to transfer your faxes to a PC. (For details, see Error and maintenance messages on page 132.)
• PC Fax Receive is not supported in Mac OS. (See PC Fax receiving in the Software User’s Guide on the CD-ROM.)
d Press a or b to choose On or Off.
Backup Print On
Press OK.
e Press Stop/Exit.
68
Remote Fax Options

Changing Remote Fax Options 9

If received faxes are left in your machine’s memory when you change to another Remote Fax Option, the LCD will ask you the following message:
Erase All Doc?
1.Yes 2.No
or
Print All Fax?
1.Yes 2.No
If you press 1, faxes in the memory will be
erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.
If you press 2, faxes in the memory will not
be erased or printed and the setting will be unchanged.
If received faxes are left in the machine’s memory when you change to PC Fax Receive from another remote fax option (Fax Forward or Fax Storage), the LCD will ask you the following message:
Send Fax to PC?
1.Yes 2.No
IMPORTANT
If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine. The machine can store faxes for up to 60 hours if there is a power failure.
Turning off Remote Fax Options 9
a Press Menu, 2, 5, 1. b Press a or b to choose Off.
Press OK.
Note
The LCD will give you options if there are received faxes still in your machine’s memory. (See Changing Remote Fax Options on page 69.)
c Press Stop/Exit.
9
If you press 1, faxes in the memory will be
sent to your PC before the setting changes.
If you press 2, faxes in the memory will not
be erased or transferred to your PC and the setting will be unchanged.
69
Chapter 9

Remote retrieval 9

The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax machine, then use the Remote Access Code to retrieve your messages.
Setting a Remote Access Code 9
The Remote Access Code feature lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is an inactive code: – – –l.
a Press Menu, 2, 5, 2. b Enter a three-digit code using the
numbers 0–9, l or #. Press OK.
c Press Stop/Exit.
Using your Remote Access Code 9
a Dial your fax number from a telephone
or another fax machine using touch tone.
b When your machine answers, during a
period of silence enter your Remote Access Code
c The machine signals if it has received
messages:
No beeps
No messages received.
1 long beep
Fax message received.
d The machine gives two short beeps to
tell you to enter a command. The machine will hang up if you wait longer than 30 seconds before entering a command. If you enter an invalid command the machine will beep three times.
Note
Do not use the same code used for your Remote Activation code (l51 (l91 for New Zealand)) or Remote Deactivation code (#51 (#91 for New Zealand)).(See Changing the Remote Codes on page 60.)
You can change your code at any time. If you want to make your code inactive, press Clear/Back and OK in b to restore the default setting – – –l.
70
e Press 9 0 to reset the machine when you
have finished.
f Hang up.
Note
• If your machine is set to Manual mode, you can still access the remote retrieval features. Dial the fax number as normal and let the machine ring. After approximately 50 seconds for Australia and 100 seconds for other contries you will hear a long beep to tell you to enter the remote access code. You will then have 30 seconds to enter the code.
• This function may not be available in some countries e.g. Australia.
Remote Fax Options
Retrieving fax messages 9
a Dial your fax number from a telephone
or another fax machine using touch tone.
b When your machine answers, during a
period of silence enter your Remote Access Code (3 digits followed by l). If you hear one long beep, you have messages.
c When you hear two short beeps, use the
dial pad to press 9 6 2.
d Wait for a long beep, and then use the
dial pad to enter the number of the remote fax machine where you want your fax messages sent, followed by ## (up to 20 digits).
e Hang up after you hear your machine
beep. Your machine will call the other machine, which will then print your fax messages.
Note
You can insert a pause in a fax number by using the # key.
Changing the Fax Forwarding number 9
You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone.
a Dial your fax number from a telephone
or another fax machine using touch tone.
b When your machine answers, enter
your Remote Access Code (3 digits followed by l) during a period of silence. If you hear one long beep, you have messages.
c When you hear two short beeps, use the
dial pad to press 9 5 4.
d Wait for a long beep, and then use the
dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits).
e Press 9 0 to reset the machine when you
have finished.
f Hang up after you hear your machine
beep.
9
Note
You can insert a pause in a fax number by using the # key.
71
Chapter 9

Remote fax commands 9

Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
Remote commands Operation details 95 Change the fax forwarding or
fax storage settings
1 OFF You can choose Off after you have retrieved or erased all your
messages. 2 Fax Forwarding One long beep means the change is accepted. If you hear three 4 Fax Forwarding number 6 Fax Storage
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax
3 Erase faxes from the memory If you hear one long beep, fax messages have been erased
97 Check the receiving status
1 Fax You can check whether your machine has received any faxes.
98 Change the Receive Mode
1 External TAD If you hear one long beep, your change has been accepted. 2 Fax/Tel 3 Fax Only
90 Exit Press 90 to exit remote retrieval. Wait for the long beep, then
short beeps, you cannot change because the conditions have
not been met (for example, registering a fax forwarding
number). You can register the maximum number of rings. (See
Changing the Fax Forwarding number on page 71.) Once you
have registered the number, fax forwarding will work.
messages. (See Retrieving fax messages on page 71.)
from the memory. (The machine will print any unprinted faxes
in memory before erasing them.)
If yes, you will hear one long beep. If no, you will hear three
short beeps.
replace the handset.
72
10

Polling 10

Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling.

Polling receive 10

Polling receive lets you call another fax machine to receive a fax.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 8. c Press a or b to choose Standard.
Press OK.
d Enter the fax number you are polling.
Press Start.
Secure polling 10
Secure polling lets you restrict who can get the documents you set up to be polled. Secure polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
Delayed polling 10
Delayed polling lets you set the machine to begin polling receive at a later time. You can only set up one delayed polling operation.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 8. c Press a or b to choose Timer.
Press OK.
d Enter the time (in 24-hour format) you
want to begin polling. Press OK. For example, enter 21:45 for 9:45 PM.
e Enter the fax number you are polling.
Press Start. The machine makes the polling call at the time you entered.
Note
If the other fax machine that you are calling has not been set-up for Polling, you will receive the message Connection Fail.
10
a Make sure you are in Fax mode . b Press Menu, 2, 1, 8. c Press a or b to choose Secure.
Press OK.
d Enter a four-digit secure code.
Press OK. This is the security code of the fax machine you are polling.
e Enter the fax number you are polling. f Press Start.
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Chapter 10
Sequential polling 10
Sequential polling lets you request documents from several fax machines in one operation.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 8. c Press a or b to choose Standard,
Secure or Timer. Press OK.
d Choose one of the options below.
If you choose Standard go to
step e.
If you choose Secure, enter a four-
digit number, press OK, go to step e.
If you chose Timer, enter the time
(in 24-hours format) you want to begin polling and press OK, go to step e.

Polled transmit 10

Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it.
Setup for polled transmit 10
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 6. d Press a or b to choose Standard.
Press OK.
e Press 2 to choose 2.No if you do not
want to enter more settings when the LCD asks you the following message:
Next
1.Yes 2.No
f Press Start.
Note
If you did not enter the correct Secure Code, you will receive the message Disconnected.
e Specify the destination fax machines
you want to poll by using One Touch, Speed Dial, Search, a Group or the dial pad. You must press OK between each location.
f Press Start.
Press Stop/Exit while the machine is dialling to cancel the polling process.
To cancel all sequential polling receive jobs, press Menu, 2, 7. (See Checking and cancelling waiting jobs on page 43.)
g If you are using the scanner glass, the
LCD will prompt you to choose one of the options below:
Next Page?
1.Yes 2.No(Send)
Press 1 to send another page.
Go to step h.
Press 2 or Start to send the
document.
h Place the next page on the scanner
glass, press OK. Repeat steps g and h for each additional page.
Your machine will automatically send the fax.
74
Polling
Note
The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory.
To delete the fax from memory, press
Menu, 2, 7. (See Checking and cancelling waiting jobs on page 43.)
Setup for polled transmit with a secure code 10
Secure polling lets you restrict who can get the documents you set up to be polled. Secure polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 6. d Press a or b to choose Secure.
Press OK.
e Enter a four-digit number.
Press OK.
f Press 2 to choose 2.No if you do not
want to enter more settings when the LCD asks you the following message:
Next
1.Yes 2.No
g Press Start. h If you use the scanner glass, the LCD
will prompt you to choose one of the options below:
Next Page?
1.Yes 2.No(Send)
Press 1 to send another page.
Go to step i.
Press 2 or Start to send the
document.
i Place the next page on the scanner
glass, press OK. Repeat steps h and i for each additional page.
Set Next Page Then Press OK
Your machine will automatically send the fax.
10
75
11

Printing reports 11

Fax reports 11

Some fax reports (transmission verification and fax journal) can be printed automatically and manually.
Transmission verification report 11
You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
There are several settings available for the Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page appears on the report.
Off: Prints a report only if your fax is
unsuccessful due to a transmission error. Off is the default setting.
Off+Image: Prints a report only if your
fax is unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.
Note
• If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If transmission is not successful, ERROR will appears next to RESULT.
• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Real Time Transmission on page 42.)
a Press Menu, 2, 4, 1. b Press a or b to choose On, On+Image,
Off or Off+Image. Press OK.
c Press Stop/Exit.
Fax Journal 11
You can set the machine to print a fax journal (activity report) at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). The default setting is Every 50 Faxes, this means that your machine will print the journal when the machine has stored 50 jobs.
If you set the interval to Off, you can still print the report by following the steps on the next page.
a Press Menu, 2, 4, 2. b Press a or b to choose an interval.
Press OK. If you choose 7 days, you will be asked to choose a day when you want the 7 day countdown to begin.
c Enter the time to begin printing, in
24 hour format. Press OK. For example: enter 19:45 for 7:45 PM.
d Press Stop/Exit.
If you choose 6, 12, 24 hours, 2 or 7 days, the machine will print the report at the selected time and then erase all jobs from its memory. If the machine’s memory becomes full with 200 jobs before the time you chose has passed, the machine will print the journal early and then erase all jobs from memory.
If you want an extra report before it is due to print, you can print it manually without erasing the jobs from memory.
76
Printing reports

Reports 11

The following reports are available: 1 XMIT Verify
Displays the Transmission Verification Report for your last outgoing 200 faxes and prints the last report.
2 Help List
Prints a list of commonly used functions to help you program your machine.
3 Tel Index List
Prints a list of names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order.
4 Fax Journal
Prints a list of information about your last 200 incoming and outgoing faxes. (TX: transmit.) (RX: receive.)
5 User Settings
Print a list of your current settings.
6 Network Config
Lists your network settings.
How to print a report 11
a Press Menu, 6. b Do one of the following:
Press a or b to choose the report you
want. Press OK.
Enter the number of the report you
want to print. For example, press 2 to print the Help List.
c Press Start. d Press Stop/Exit.
7 Order Form
You can print an accessories order form to fill out and send to your Brother dealer.
11
77
Chapter 11
78
Section III
Copy III
Making copies 80
12

Making copies 12

How to copy 12

Entering copy mode 12
Press (Copy) to enter Copy mode.
1 Stack/Sort/Duplex
2 Copy ratio and copy layout
3 Contrast
4Quality
5 Number of copies
Making a single copy 12
a Make sure you are in Copy mode . b Load your document.
Making multiple copies 12
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Start.
Note
To sort your copies, see Sorting copies using the ADF on page 83.
Stop copying 12
To stop copying, press Stop/Exit.
c Press Start.
80
Making copies

Copy options (temporary settings) 12

When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations.
The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds or less. (See Mode Timer on page 21.)
Enlarging or reducing the image copied 12
You can choose the following enlargement or reduction ratios:
Press
100%*
97% LTRiA4
94% A4iLTR
91% Full Page
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
When set to Auto, the machine calculates the reduction ratio that best fits the paper size the paper tray is set to.(See Paper Size on page 22.)
Auto is only available when using the ADF. Custom(25-400%) allows you to enter a
ratio from 25% to 400%. To enlarge or reduce the next copy follow the
instructions below:
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Enlarge/Reduce. e Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you want.
Press OK.
Press a or b to choose
Custom(25-400%). Press OK. Use the dial pad to enter an
enlargement or reduction ratio from 25% to 400%. (For example, press 53 to enter 53%.)
Press OK.
12
70% A4iA5
50%
Custom(25-400%)
Auto
200%
141% A5iA4
104% EXEiLTR
* The factory setting is shown in Bold with an asterisk.
f Press Start.
Note
• Page Layout Options 2 in 1(P), 2 in 1(L), 4 in 1(P) or 4 in 1(L) are not available with Enlarge/Reduce.
• (P) means Portrait and (L) means Landscape.
81
Chapter 12
Using the Options key 12
Use the Options key to quickly set the following copy settings temporarily for the next copy.
Press
Menu selections Options Page Press a or b, then press OK
Stack/Sort
(appears when the document is
Press a or b, then press OK
Stack*
Sort
83
in the ADF)
Quality Auto*
83
Photo
Text
Brightness b-nnnno+a
83
b-nnnon+a
b-nnonn+a*
b-nonnn+a
b-onnnn+a
Contrast b-nnnno+a
84
b-nnnon+a
b-nnonn+a*
b-nonnn+a
b-onnnn+a
Page Layout Off(1 in 1)*
84
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Tray Select MP>T1* or MP>T1>T2*
85
T1>MP or T1>T2>MP
#1(XXX)
#2(XXX)
MP(XXX)
1
1
1
1
“XXX” is the paper size. (T2 or #2 appears only if you installed the optional paper tray.)
82
The factory settings are shown in Bold with an asterisk.
Making copies
Sorting copies using the ADF12
You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.
a Make sure you are in Copy mode . b Unfold the ADF output tray and place
your document face down in the ADF input tray.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Options and a or b to choose
Stack/Sort. Press OK.
e Press a or b to choose Sort.
Press OK.
f Press Start.
Improving copy quality 12
You can choose from a range of quality settings. The default setting is Auto.
Auto
Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.
Text
Suitable for documents containing only text.
Photo
Suitable for copying photographs.
To temporarily change the quality setting, follow the steps below:
a Make sure you are in Copy mode .
d Press Options.
Press a or b to choose Quality. Press OK.
e Press a or b to choose Auto, Photo or
Text.
Press OK.
f Press Start.
To change the default setting, follow the steps below:
a Press Menu, 3, 1. b Press a or b to choose the copy quality.
Press OK.
c Press Stop/Exit.
Adjusting Contrast and Brightness 12
Brightness 12
Adjust the copy brightness to make copies darker or lighter.
To temporarily change the copy brightness setting, follow the steps below:
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Options.
Press a or b to choose Brightness. Press OK.
e Press a to make a lighter copy or press
b to make a darker copy.
Press OK.
12
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
f Press Start.
83
Chapter 12
To change the default setting follow the steps below:
a Press Menu, 3, 2. b Press a to make a lighter copy or press
b to make a darker copy. Press OK.
c Press Stop/Exit.
Contrast 12
Adjust the contrast to help an image look sharper and more vivid.
To temporarily change the contrast setting, follow the steps below:
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Options.
Press a or b to choose Contrast. Press OK.
e Press a or b to increase or decrease the
contrast. Press OK.
f Press Start.
To change the default setting follow the steps below:
a Press Menu, 3, 3. b Press a or b to increase or decrease the
contrast. Press OK.
c Press Stop/Exit.
Making N in 1 copies (page layout) 12
You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.
IMPORTANT
• Please make sure the paper size is set to Letter, A4, Legal or Folio.
•(P) means Portrait and (L) means Landscape.
• You cannot use the Enlarge/Reduce setting with the N in 1 feature.
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Options.
Press a or b to choose Page Layout. Press OK.
e Press a or b to choose 2in1(P),
2in1(L), 4in1(P), 4in1(L) or Off(1 in 1).
Press OK.
f Press Start to scan the page.
If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to step g.
84
g After the machine scans the page,
press 1 to scan the next page.
Next Page?
1.Yes 2.No
Making copies
h Put the next page on the scanner glass.
Press OK. Repeat steps g and h for each page of the layout.
i After all the pages have been scanned,
press 2 in step g to finish.
Place the document face down in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Tray selection 12
You can change the Tray Use only for the next copy.
a Make sure you are in Copy mode . b Load your document.
12
c Use the dial pad to enter the number of
copies (up to 99).
d Press Options.
Press a or b to choose Tray Select. Press OK.
e Press a or b to choose the MP>T1>T2,
T1>T2>MP, #1(XXX), #2(XXX) or MP(XXX).
Press OK.
f Press Start.
Note
• T2 or #2 appears only if the optional paper tray is installed.
• T2 or #2 is available for MFC-8380DN.
• To change the default setting for Tray Select, see Tray Use in copy mode on page 22.
85
12
Chapter 12
1
1
1
1
1
1
1
1
1
1

Duplex (2-sided) copying 12

If you want to use the duplex copy feature, load your document in the ADF.
If you get an Out of Memory message while you are making duplex copies, try installing extra memory. (See Out of memory message on page 88.)
Duplex Copy (long edge flip) 12
MFC-8370DN
1sidedi2 sided L
Portrait
1
1
2
Landscape
1
2
a Make sure you are in Copy mode . b Unfold the ADF output tray and place
your document face down in the ADF input tray.
2
1
2
MFC-8380DN
1sidedi2sided L
Portrait
1
Landscape
1
2
2sidedi2sided
Portrait
1
2
Landscape
1
2
2sided Li1sided
Portrait
1
2
1
2
2
1
2
1
2
1
2
1
2
c Enter the number of copies (up to 99)
using the dial pad.
d Press Duplex and a or b to select
1sidedi2sided L. Press OK.
e Press Start to copy the document.
Landscape
1
2
1
2
a Make sure you are in Copy mode . b Unfold the ADF output tray and place
your document face down in the ADF input tray.
86
Making copies
1
1
1
1
1
1
c Enter the number of copies (up to 99)
using the dial pad.
d Press Duplex and a or b to select
1sidedi2sided L, 2sided i 2sided or 2Sided Li1Sided.
Duplex 1sidedi2sided Le
Press OK.
e Press Start to copy the document.
Note
• Duplex copy using a 2-sided legal size document is not available.
• (L) means Long edge and (S) means Short edge.
Advanced Duplex Copy (short edge flip) 12
MFC-8370DN
1sidedi2sided S
Portrait
1
1
2
Landscape
1
1
2
2
2
a Make sure you are in Copy mode . b Unfold the ADF output tray and place
your document face down in the ADF input tray.
c Enter the number of copies (up to 99)
using the dial pad.
d Press Duplex and a or b to select
1sidedi2sided L. Press OK.
e Press Start to copy the document.
MFC-8380DN
Advanced 2sided Si1sided
Portrait
1
2
1
2
Landscape
1
1
2
Advanced 1sidedi2sided S
Portrait
1
2
1
2
2
Landscape
1
1
2
2
a Make sure you are in Copy mode . b Unfold the ADF output tray and place
your document face down in the ADF input tray.
c Enter the number of copies (up to 99)
using the dial pad.
d Press Duplex and a or b to select
Advanced. Press OK.
12
87
Chapter 12
e Press a or b to select
2Sided Si1Sided or 1sidedi2sided S. Press OK.
f Press Start to copy the document.
Note
• Duplex copy using a 2-sided legal size document is not available.
• (L) means Long edge and (S) means Short edge.

Out of memory message 12

If the memory becomes full while you are making copies, the LCD message will guide you through the next step.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.
To gain extra memory, you can do the following:
Print the faxes that are in the memory.
(See Out of Paper Reception on page 50.)
You can turn off Fax Storage. (See
Turning off Remote Fax Options on page 69.)
Note
When you get an Out of Memory message, you may be able to make copies if you first print incoming faxes in the memory to restore the memory to 100%.
88
Section IV
Direct printing IV
Printing data from a USB Flash memory drive or a digital camera supporting mass storage
90
Printing data from a USB Flash
13
memory drive or a digital camera supporting mass storage
With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.
Note
• Some USB Flash memory drives may not work with the machine.
• If your camera is in PictBridge mode, you cannot print data. Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.

Supported file formats 13

Direct Print supports the following file formats:
PDF version 1.7JPEG
1

Creating a PRN or PostScript® 3™ file for direct printing

Note
The screens in this section may vary depending on your application and operating system.
a From the menu bar of an application,
click File, then Print.
b Choose Brother MFCXXXX Printer (1)
and check the Print to file box (2). Click Print.
13
13
1
2
Exif + JPEGPRN (created by Brother driver)TIFF (scanned by all MFC or DCP Brother
models)
PostScript
BRScript3 printer driver)
XPS version 1.0
1
PDF data including a JBIG2 image file, a JPEG2000 image file or transparency files are not supported.
90
®
3™ (created by the Brother
c Choose the folder you want to save the
file to and enter the file name if you are prompted to. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example: C:\Temp\FileName.prn If you have a USB Flash memory drive or digital camera connected to your computer, you can save the file directly to the USB Flash memory drive.
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