Brother MFC8220 Service Manual



SERVICE MANUAL

MODEL: MFC-8220

Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times.



in writing from the publisher. Specifications are subject to change without notice.

Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and

other countries, and TrueType is a trademark of Apple computer, Inc. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation in the U.S. and other countries.



SERVICE MANUAL

PREFACE

This publication is a Service Manual covering the specifications, construction, theory of operation, and maintenance of the Brother machine. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to understand machine function, to rapidly repair the machine and order any necessary spare parts.

To perform appropriate maintenance so that the machine is always in best condition for the customer, the service personnel must adequately understand and apply this manual.

This manual is made up of six chapters and appendices.

CHAPTER 1: GENERAL

CHAPTER 2: INSTALLATION AND BASIC OPERATION

CHAPTER 3: THEORY OF OPERATION

MFC-8220

CHAPTER 4: DISASSEMBLY AND RE-ASSEMBLY

CHAPTER 5: PERIODIC MAINTENANCE

CHAPTER 6: TROUBLESHOOTING

CHAPTER 7: MAINTENANCE MODE

APPENDIX 1: EEPROM CUSTOMIZING CODES

APPENDIX 2: INSTALLING THE UPDATE DATA

APPENDIX 3: FIRMWARE SWITCHS (WSW)

APPENDIX 4: CIRCUIT DIAGRAMS

Information in this manual is subject to change due to improvement or redesign of the product. All relevant information in such cases will be supplied in service information bulletins (Technical Information).

A thorough understanding of this printer, based on information in this service manual and service information bulletins, is required for maintaining its print quality performance and for improving the practical ability to find the cause of problems.

TABLE OF CONTENTS

REGULATION............................................................................................ viii

SAFETY INFORMATION.............................................................................. x

CHAPTER 1 GENERAL...........................................................................1-1

1. OVERVIEW ............................................................................................................ 1-1

2. SPECIFICATIONS.................................................................................................. 1-2

2.1 General.............................................................................................................................1-2

2.2 Environment of Installation Site........................................................................................1-2

2.3 Paper................................................................................................................................1-2

2.4 Copy.................................................................................................................................1-3

2.5 Fax....................................................................................................................................1-3

2.6 Specifications for Document Feeding System..................................................................1-3

2.6.1 Specifications for document................................................................................................1-3

2.6.2 Specifications for ADF.........................................................................................................1-4

2.7 Printer...............................................................................................................................1-4

2.8 Interfaces..........................................................................................................................1-4

2.9 Consumable Items ...........................................................................................................1-4

2.10 Network ............................................................................................................................1-5

2.11 Paper................................................................................................................................1-5

2.11.1 Feedable paper ...................................................................................................................1-5

2.11.2 Paper capacity....................................................................................................................1-7

2.11.3 Paper output........................................................................................................................1-7

2.12 Printable Area...................................................................................................................1-7

2.13 Print Speeds with Various Settings ..................................................................................1-8

2.14 Toner Cartridge Weight Information.................................................................................1-8

3. SERIAL NO. DESCRIPTIONS................................................................................ 1-9

CHAPTER 2 INSTALLATION AND BASIC OPERATION....................... 2-1

1. CONDITIONS REQUIRED FOR INSTALLATION................................................... 2-1

1.1 Power Supply....................................................................................................................2-1

1.2 Environment .....................................................................................................................2-1

1.3 System Requirements for Brother Printer Solution ..........................................................2-2

2. UNPACKING........................................................................................................... 2-3

3. INSTALL THE MACHINE........................................................................................ 2-5

3.1 For All Users.....................................................................................................................2-5

3.1.1 Attaching the Supports........................................................................................................2-6

3.1.2 Installing the Handset..........................................................................................................2-7

3.1.3 Installing the Drum Unit Assembly......................................................................................2-7

3.1.4 Load Paper in the Paper Tray.............................................................................................2-9

3.1.5 Installing the Power Cord and Phone Line........................................................................2-11

3.2 Installing the Driver & Software......................................................................................2-13

3.2.1 For USB Interface Cable Users (For Windows® 98/98SE/Me/2000 Professional/XP)......2-13

SERVICE MANUAL

MFC-8220

3.2.2 For Parallel Interface Cable Users (For Windows

3.2.3 For Windows NT

95/98/98SE/Me/2000 Professional/XP)...................................................2-18

Workstation Version 4.0 Users............................................................2-23

3.2.4 For Optional NC-9100h Network Interface Users

(For Windows

3.2.5 For USB Interface Cable Users (For Mac

3.2.6 For USB Interface Cable Users (For Mac OS

3.2.7 For Optional NC-9100h Network Interface Users (For Mac OS

3.2.8 For Optional NC-9100h Network Interface Users (For Mac OS

95/98/98SE/Me/NT/2000 Professional/XP)..............................................2-25

X 10.1/10.2.1 or greater Users).................................................................2-31

OS 8.6 to 9.2 Users)......................................2-28

X 10.1/10.2.1 or greater Users)...............2-29

8.6 to 9.2 Users)...........2-30

CHAPTER 3 THEORY OF OPERATION................................................. 3-1

1. ELECTRONICS ...................................................................................................... 3-1

1.1 General Block Diagram ....................................................................................................3-1

1.2 Main PCB Block Diagram.................................................................................................3-2

1.3 Main PCB .........................................................................................................................3-3

1.3.1 CPU.....................................................................................................................................3-3

1.3.2 USB.....................................................................................................................................3-4

1.3.3 IEEE 1284...........................................................................................................................3-4

1.3.4 ROM....................................................................................................................................3-5

1.3.5 Flash ROM..........................................................................................................................3-6

1.3.6 SDRAM ...............................................................................................................................3-6

1.3.7 Optional RAM......................................................................................................................3-7

1.3.8 EEPROM.............................................................................................................................3-7

1.3.9 Reset circuit ........................................................................................................................3-8

1.3.10 Engine I/O ...........................................................................................................................3-8

1.3.11 Panel I/O .............................................................................................................................3-8

1.3.12 Video I/O .............................................................................................................................3-8

1.3.13 Scanner control ...................................................................................................................3-9

1.3.14 Power supply.......................................................................................................................3-9

1.4 Engine PCB....................................................................................................................3-10

1.5 Power Supply..................................................................................................................3-11

1.5.1 Low-voltage power supply.................................................................................................3-11

1.5.2 High-voltage power supply................................................................................................3-12

2. MECHANICS ........................................................................................................ 3-13

2.1 Overview of Printing Mechanism....................................................................................3-13

2.2 Scanner Mechanism.......................................................................................................3-14

2.2.1 Document feeding and ejecting mechanism.....................................................................3-14

2.2.2 Scanner............................................................................................................................. 3-14

2.3 Paper Transfer ...............................................................................................................3-15

2.3.1 Paper supply .....................................................................................................................3-15

2.3.2 Paper registration..............................................................................................................3-15

2.3.3 Paper eject........................................................................................................................3-16

2.4 Sensors ..........................................................................................................................3-17

2.4.1 Document cover sensors ..................................................................................................3-17

2.4.2 Toner sensors ...................................................................................................................3-17

2.4.3 Cassette sensor / Paper empty sensor.............................................................................3-18

2.4.4 Paper eject sensor............................................................................................................3-18

2.4.5 Document front sensor / Document rear sensor...............................................................3-19

2.4.6 Regist sensor ....................................................................................................................3-19

iii

TABLE OF CONTENTS

2.5 Drum Unit .......................................................................................................................3-20

2.5.1 Photosensitive drum..........................................................................................................3-20

2.5.2 Primary charger.................................................................................................................3-20

2.5.3 Transfer roller....................................................................................................................3-20

2.5.4 Cleaner..............................................................................................................................3-20

2.6 Toner Cartridge ..............................................................................................................3-20

2.7 Print Process..................................................................................................................3-20

2.7.1 Charging............................................................................................................................3-20

2.7.2 Exposure stage .................................................................................................................3-21

2.7.3 Developing........................................................................................................................3-22

2.7.4 Transfer.............................................................................................................................3-22

2.7.5 Fixing stage.......................................................................................................................3-23

CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY .............................. 4-1

1. SAFETY PRECAUTIONS....................................................................................... 4-1

2. DISASSEMBLY FLOW ........................................................................................... 4-2

3. DISASSEMBLY PROCEDURE ............................................................................... 4-3

3.1 Power Cord.......................................................................................................................4-3

3.2 Drum Unit .........................................................................................................................4-3

3.3 Paper Tray........................................................................................................................4-4

3.4 Rear Cover C..................................................................................................................4-13

3.5 Access Cover / Battery ASSY.........................................................................................4-14

3.6 Control Panel ASSY .......................................................................................................4-16

3.7 Document Scanner.........................................................................................................4-21

3.8 Outer Chute....................................................................................................................4-26

3.9 Rear Cover L/R...............................................................................................................4-27

3.10 Side Cover L/R ...............................................................................................................4-28

3.11 Top Cover ASSY ............................................................................................................4-29

3.12 Front Cover ASSY..........................................................................................................4-33

3.13 NCU................................................................................................................................4-34

3.14 Fixing Unit.......................................................................................................................4-35

3.15 Laser Unit .......................................................................................................................4-44

3.16 Main PCB ASSY.............................................................................................................4-45

3.17 Base Plate / LV Insulation Sheet....................................................................................4-47

3.18 Engine PCB ASSY..........................................................................................................4-48

3.19 High-voltage PS PCB ASSY...........................................................................................4-49

3.20 Low-voltage PS PCB ASSY............................................................................................4-49

3.21 Paper Feeder..................................................................................................................4-51

3.22 Frame L / Drive Unit .......................................................................................................4-58

3.23 Thermistor ASSY............................................................................................................4-62

3.24 Fan Motor 60 Unit LV / Fan Motor 60 Unit......................................................................4-62

3.25 Frame R..........................................................................................................................4-63

4. PACKING.............................................................................................................. 4-65

5. GUIDELINES FOR LEAD FREE SOLDER............................................................ 4-66

6. SCREW TORQUE LIST........................................................................................ 4-69

7. LUBRICATION...................................................................................................... 4-70

8. HARNESS ROUTING........................................................................................... 4-71

SERVICE MANUAL

MFC-8220

CHAPTER 5 PERIODIC MAINTENANCE............................................... 5-1

1. CONSUMABLE PARTS.......................................................................................... 5-1

1.1 Drum Unit .........................................................................................................................5-1

1.2 Toner Cartridge ................................................................................................................5-4

2. PERIODICAL REPLACEMENT PARTS.................................................................. 5-7

2.1 Fixing Unit.........................................................................................................................5-8

2.2 Paper Feeding Kit ...........................................................................................................5-16

3. PERIODICAL CLEANING..................................................................................... 5-20

3.1 Cleaning the Machine Exterior .......................................................................................5-20

3.2 Cleaning the Scanner.....................................................................................................5-20

3.3 Cleaning the Drum Unit..................................................................................................5-21

3.4 Cleaning the Scanner Window.......................................................................................5-21

3.5 Cleaning the Electrical Terminals...................................................................................5-22

4. MTBF / MTTR....................................................................................................... 5-23

CHAPTER 6 TROUBLESHOOTING ....................................................... 6-1

1. INTRODUCTION .................................................................................................... 6-1

1.1 Initial Check......................................................................................................................6-1

1.2 Warnings for Maintenance Work......................................................................................6-2

1.3 Identify the Problem..........................................................................................................6-3

2. ERROR MESSAGE ................................................................................................ 6-4

2.1 Error Message on the LCD...............................................................................................6-4

2.2 Error Codes Shown in the “MACHINE ERROR X

X” message........................................6-6

3. PAPER PROBLEMS............................................................................................. 6-10

3.1 Paper Loading Problems................................................................................................6-10

3.2 Original Jams..................................................................................................................6-11

3.2.1 Original is jammed in the ADF (Automatic document feeder)...........................................6-11

3.3 Paper Jams ....................................................................................................................6-11

3.3.1 Clearing jammed paper.....................................................................................................6 -11

3.3.2 Causes & countermeasures..............................................................................................6-15

3.4 Paper Feeding Problems................................................................................................6-16

4. SOFTWARE SETTING PROBLEMS.................................................................... 6-18

5. MALFUNCTIONS.................................................................................................. 6-20

6. TROUBLESHOOTING OF THE CONTROL PANEL............................................. 6-24

7. TROUBLESHOOTING OF FAX FUNCTIONS ...................................................... 6-26

8. IMAGE DEFECTS................................................................................................. 6-31

8.1 Image Defect Examples.................................................................................................6-31

8.2 Diameter of Rollers.........................................................................................................6-31

8.3 Troubleshooting Image Defect.......................................................................................6-32

8.4 Location of Grounding Contacts.....................................................................................6-50

8.4.1 Drum unit...........................................................................................................................6-50

8.4.2 Machine body & Paper tray ..............................................................................................6-50

9. INCORRECT PRINTOUT ..................................................................................... 6-51

TABLE OF CONTENTS

10. NETWORK PROBLEM......................................................................................... 6-53

10.1 Installation Problem........................................................................................................6-53

10.2 Intermittent Problem .......................................................................................................6-54

10.3 TCP/IP Troubleshooting.................................................................................................6-55

10.4 UNIX Troubleshooting....................................................................................................6-55

10.5 Windows

10.6 Windows

10.7 Windows

10.8 Windows

NT/LAN Server (TCP/IP) Troubleshooting....................................................6-56

95/98/Me Peer to Peer Print (LPR) Troubleshooting ....................................6-56

95/98/Me Peer to Peer (HP JetAdmin Compatible Method) Troubleshooting........6-56

95/98/Me/NT 4.0/2000 Peer to Peer Print (NetBIOS) Troubleshooting........6-57

10.9 Brother Internet Print (TCP/IP) Troubleshooting ............................................................6-57

10.10 Windows

95/98/Me/2000/XP IPP Troubleshooting.......................................................6-57

10.11 Novell Netware Troubleshooting ....................................................................................6-58

10.12 AppleTalk Troubleshooting.............................................................................................6-59

10.13 DLC/LLC Troubleshooting..............................................................................................6-59

10.14 Web Browser Troubleshooting (TCP/IP)........................................................................6-59

10.15 Internet Fax Troubleshooting..........................................................................................6-60

CHAPTER 7 MAINTENANCE MODE...................................................... 7-1

1. ENTRY INTO THE MAINTENANCE MODE............................................................ 7-1

2. LIST OF MAINTENANCE MODE FUNCTIONS...................................................... 7-2

3. DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS................... 7-4

3.1 EEPROM Parameter Initialization (Maintenance mode 01/91) ........................................7-4

3.2 Printout of Scanning Compensation Data (Maintenance mode 05).................................7-5

3.3 ADF Performance Test (Maintenance mode 08) .............................................................7-7

3.4 Test Pattern 1 (Maintenance mode 09)............................................................................7-8

3.5 Firmware Switch Setting and Printout ..............................................................................7-9

3.5.1 Firmware switch setting (Maintenance mode 10)................................................................7-9

3.5.2 Printout of firmware switch data (Maintenance mode 11).................................................7-11

3.6 Operation Check of LCD (Maintenance mode 12).........................................................7-12

3.7 Operational Check of Control Panel PCB (Maintenance mode 13) ...............................7-13

3.8 Receiver Volume Adjustment (Maintenance mode 16)..................................................7-14

3.9 Sensor Operational Check (Maintenance mode 32)......................................................7-15

3.10 Received Data Transfer Function (Maintenance mode 53)............................................7-17

3.11 Fine Adjustment of Scan Start/End Positions (Maintenance mode 54)..........................7-19

3.12 CIS Scanner Area Setting (Maintenance mode 55) .......................................................7-20

3.13 Paper Feed and Paper Eject Test (Maintenance mode 67)............................................7-21

3.14 EEPROM Customizing (Maintenance mode 74)............................................................7-22

3.15 Display of the Equipment’s Log Information (Maintenance mode 80)............................7-23

3.16 Machine Error Code Indication (Maintenance mode 82)................................................7-25

3.17 Output of Transmission Log to the Telephone Line (Maintenance mode 87) ................7-25

3.18 Cancellation of the Memory Security Mode (Not applicable to the Japanese version) .7-26

APPENDIX 1 EEPROM CUSTOMIZING CODES ...................................A-1

SERVICE MANUAL

MFC-8220

APPENDIX 2 INSTALLING THE UPDATE DATA....................................A-2

1. INSTALLING THE UPDATE DATA TO THE MACHINE..........................................A-2

1.1 Connecting the Machine to Your PC................................................................................A-2

1.2 Setting up the Machine and Your PC ...............................................................................A-2

1.3 Installing the Update Data onto the Flash ROM of the Machine ......................................A-3

2. SETTING ID CODES TO MACHINES.....................................................................A-4

2.1 Connecting the Machine to Your PC................................................................................A-4

2.2 Setting Up the Machine and Your PC...............................................................................A-4

2.3 Running the Setup Utility..................................................................................................A-5

APPENDIX 3 FIRMWARE SWITCHS (WSW) .........................................A-6

APPENDIX 4 CIRCUIT DIAGRAMS

4.1 Main PCB Circuit Diagram (1/6).....................................................................................A-48

4.2 Main PCB Circuit Diagram (2/6).....................................................................................A-49

4.3 Main PCB Circuit Diagram (3/6).....................................................................................A-50

4.4 Main PCB Circuit Diagram (4/6).....................................................................................A-51

4.5 Main PCB Circuit Diagram (5/6).....................................................................................A-52

4.6 Main PCB Circuit Diagram (6/6).....................................................................................A-53

4.7 Engine PCB Circuit Diagram (1/2)..................................................................................A-54

4.8 Engine PCB Circuit Diagram (2/2)..................................................................................A-55

4.9 NCU PCB Circuit Diagram (Europe) ..............................................................................A-56

4.10 NCU PCB Circuit Diagram (U.S.A.)................................................................................A-57

4.11 Control Panel PCB Circuit Diagram................................................................................A-58

4.12 Low-voltage Power Supply PCB Circuit Diagram...........................................................A-59

4.13 High-voltage Power Supply PCB Circuit Diagram (100V) ..............................................A-60

4.14 High-voltage Power Supply PCB Circuit Diagram (200V) ..............................................A-61

4.15 Back Light PCB Circuit Diagram ....................................................................................A-62

vii

REGULATION

LASER SAFETY (110 - 120V MODEL ONLY)

This printer is certified as a Class I laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.

Since radiation emitted inside the printer is completely confined within the protective housing and external covers. the laser beam cannot escape form the machine during any phase of user operation.

FDA REGULATIONS (110 - 120V MODEL ONLY)

The US Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.

The label for Japanese manufactured products

MANUFACTURED: K BROTHER INDUSTRIES, LTD.

15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan. This product complies with FDA radiation performance standards, 21 CFR Subchapter J.

The label for Chinese manufactured products

MANUFACTURED: C BROTHER Corporation (Asia) Ltd. Shenzen Buji Nan Ling Factory

Gold Garden Ind., Nan Ling Village, Buji, Rong Gang, Shenzen, CHINA This product complies with FDA radiation performance standards, 21 CFR Subchapter J.

Caution

Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

viii

SERVICE MANUAL

MFC-8220

IEC 825 (220-240V MODEL ONLY)

This printer is a Class I laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required.

CLASS 1LASERP RODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT

This printer has a laser diode which emits invisible laser radiation in the Laser Unit. The Laser Unit should not be opened without disconnecting the two connectors connected with the AC power supply and laser unit. Since the variable resistor in the laser unit is adjusted in accordance with the standards, never touch it.

Caution

Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT

Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

Varning – Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass

SAFETY INFORMATION

CAUTION FOR LASER PRODUCT (WARNHINWEIS FUR LASER DRUCKER)

CAUTION: When the machine during servicing is operated with the cover open, the

CAUTION: In case of any trouble with the laser unit, replace the laser unit itself. To

ACHTUNG: Im Falle von Störungen der Lasereinheit muß diese ersetzt werden. Das

SAFETY INFORMATION

regulations of VBG 93 and the performance instructions for VBG 93 are valid.

prevent direct exposure to the laser beam, do not try to open the enclosure of the laser unit.

Gehäuse der Lasereinheit darf nicht geöffnet werden, da sonst Laserstrahlen austreten können.

ADDITIONAL INFORMATION

When servicing the optical system of the printer, be careful not to place a screwdriver or other reflective object in the path of the laser beam. Be sure to take off any personal accessories such as watches and rings before working on the printer. A reflected beam, though invisible, can permanently damage the eyes.

Since the beam is invisible, the following caution label is attached on the laser unit.

SERVICE MANUAL

DEFINITIONS OF WARNINGS, CAUTIONS AND NOTES

The following conventions are used in this service manual:

MFC-8220

WARNING

Indicates warnings that must be observed to prevent possible personal injury.

CAUTION:

Indicates cautions that must be observed to service the printer properly or prevent damage to the printer.

NOTE: Indicates notes and useful tips to remember when servicing the printer.

**Listed below are the various kinds of “WARNING” messages included in this manual.

WARNING

Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the printer.

WARNING

Some parts inside the printer are extremely hot immediately after the printer is used. When opening the front cover or back cover to access any parts inside the printer, never touch the shaded parts shown in the following figures.

WARNING

If you analyze malfunctions with the power plug inserted into the power outlet, special caution should be exercised even if the power switch is OFF because it is a single pole switch.

CHAPTER 1 GENERAL

1. OVERVIEW

MFC-8220

SERVICE MANUAL

Telephone handset

DF document output support

Manual feed tray

Paper tray

Paper guides

Control panel

Fig. 1-1

Front cover

DF document support

Control panel cover

Face-down output tray

Power switch

Face-down output tray support Fla

with extension (Support fla

External telephone line jack

C power connecto

Face-up output tray (Back output tray)

Side cover

Handset Telephone line jack

USB interface connector

Parallel interface connector

ack

Fig. 1-2

1-1

CHAPTER 1 GENERAL

2. SPECIFICATIONS

2.1 General

Memory Capacity Optional Memory ADF Paper Tray Printer Type LCD Warm-up Power Source

Power Consumption

Dimensions

Weight Noise

32 MB DIMM slot; Max. 160 MB Up to 30 pages 250 Sheets (20lb) Laser 16 characters x 2 lines Max. 18 seconds at 73.4°F (23°C) 120V AC 50/60Hz (U.S.A., Canada Version only) 220 to 240V AC 50/60Hz (Europe Version only) Average Operating (Copying): 440W or less, 25°C, Plain paper Peak: 1090W or less Sleep: 6W or less Standby: 75W or less (25°C) 431 x 451 x 335 (mm) (U.S.A., Canada Version only) 375 x 451 x 335 (mm) (Europe Version only) Without Drum/Toner Unit: 11.6kg Operating: 53dBA or less Standby: 30dBA or less

2.2 Environment of Installation Site

Temperature Humidity

50 to 90.5°F (10 to 32.5°C) 20 to 80% (without condensation)

2.3 Paper

Paper Input

Paper Output

< Paper Tray >

• Paper type: Plain paper, Transparency

• Paper size:

A4, Letter, JIS B5, A5, ISO B5, A6, LGL, ISO B6, EXE Weight: 16 to 28lb (60 to 105g/m

• Maximum number of paper to be loaded:

Approx. 250 sheets of 20lb (80g/m

< Manual Feed Tray >

• Paper size:

Width: 20lb 2.75 to 8.66" (69.8 to 220.0mm) Height: 4.60 to 14.02" (116.0 to 406mm) Weight: 16 to 43lb (60 to 161g/m

• Maximum number of paper to be loaded on the manual feed tray:

1 sheet

Maximum number of sheets to be output to the delivery tray: In the case of face-down delivery, up to 150 sheets of plain paper (80g/m In the case of face-up delivery, up to 1 sheet of plain paper (80g/m

)

1-2

2.4 Copy

Color/Monochrome Copy Speed

Multiple Copies Enlarge/Reduce Resolution

2.5 Fax

Compatibility Coding System Modem Speed Original Size

Scanning Width Printing Width Gray Scale Polling Types Contrast Control Resolution

One-Touch Dial Speed-Dial Automatic Redial Auto Answer Memory

Transmission Out of Paper

Reception

MFC-8220

SERVICE MANUAL

Monochrome Up to 21cpm (Letter size) (U.S.A., Canada Version only)

Up to 20cpm (A4 size) (Europe Version only) Up to 99 pages 25% to 400% (in increments of 1%) 600dpi

Super G3 MH/MR/MMR/JBIG 33600bps ADF Width: 5.8" to 8.5" (148mm to 216mm)

ADF Height: 3.9" to 14.0" (100mm to 356mm) 208mm x 291mm 203mm x 291mm 256 levels Standard, Confidential, Sequential, Timer Automatic/Light/Dark (manual setting) Horizontal: 203 dot/inch (8 dot/mm) Vertical:

• Standard: 98 line/inch (3.85 line/mm)

• Fine, Photo: 196 line/inch (7.7 line/mm)

• Superfine: 392 line/inch (15.4 line/mm)

32 (16 x 2) 300 stations Three times 0 to 10 rings Up to 600 pages (Brother #1 Chart)

Up to 600 pages (Brother #1 Chart)

2.6 Specifications for Document Feeding System

2.6.1 Specifications for document

Length of document 100mm to 360mm Width of document 148mm to 216mm

Weight of document

Thickness of document

1-3

ADF 64 to 90g/m2 (17 to 24lb) 1 sheet 52 to 90g/m ADF 0.07mm to 0.12mm 1 sheet 0.06mm to 0.12mm

(14 to 24lb)

CHAPTER 1 GENERAL

2.6.2 Specifications for ADF

ADF method Friction separation using round rollers and separation pads Number of sheets

handled by ADF (max)

*1: Be sure to place the edge of sheets in a wedge shape in the environment with

temperature of 20 to 30 degree C and humidity of 50 to 70%.

The maximum number of sheets is 20 in the other environments.

2.7 Printer

Printer Driver

Resolution Print Speed

20lb 30 sheets (Letter) *1 XEROX 4024DP 24lb 20 sheets (Letter)

XEROX 4200 20lb 30 sheets (Letter) *1

Windows

95/98/98SE/Me/2000 Professional/XP/NT 4.0 Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability

Apple

Macintosh® Quick Draw® Driver and PostScript (PPD) for OS

8.6-9.2/OS X 10.1/10.2.1 or Greater HQ1200 (Max. 2400 x 600 dots/inch) Up to 20cpm (A4 size)

2.8 Interfaces

Interface Parallel cable

USB cable

NOTE:

• Please make sure that you use a Hi-Speed USB 2.0 certified cable if your computer uses a Hi-Speed USB 2.0 interface.

• Even if your computer has a USB 1.1 interface you can connect the MFC.

• To meet FCC/CISPR emission requirements for the MFC, you must attach the included

filter core and cable tie to the parallel interface cable.

2.9 Consumable Items

Toner Cartridge Life Expectancy

Drum Unit Life Expectancy

Recommended Cable A bi-directional shielded parallel cable that is IEEE 1284 compliant

and not longer than 6 feet (2m). A Hi-Speed USB 2.0 cable that is not longer than 6 feet (2m).

TN-540/TN-3030: Standard toner cartridge - Up to 3,500* pages TN-570/TN-3060: High yield toner cartridge - Up to 6,700* pages *(when printing letter size or A4 paper at 5% print coverage)

NOTE: Toner life expectancy will vary depending upon the type of average

print job.

Up to 20,000 pages

NOTE: There are many factors that determine the actual drum life, such as temperature, humidity, type of paper, toner you use and number of pages per print job.

1-4

2.10 Network

Interface 10/100 Base TX Ethernet (automatic) Protocol TCP/IP (RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS, SSDP,

Control Web Based Management (HTTPD)

Update of Programs Flash ROM base

Supplied Software BRAdmin Professional (when using Windows

2.11 Paper

SERVICE MANUAL

Rendezvous, LPR/LPD, Port9100, POP3/SMTP, SMB, IPP, FTP, TELNET, SNMP, HTTP, TFTP), Netware IPX/SPX (Bindery and NDS), Apple Talk, DLC/LLC

BRAdmin Professional (TCP/IP or IPX/SPX is used) SNMP, Brother's original MIB in compliance with MIBII TELNET command console Web BRAdmin

Upgrade using TFTP/FTP protocols is available. Upgrade using IPX/SPX protocols is available. Upgrade using the Brother BRAdmin utility is available.

NT 4.0/ Windows Port drivers supporting Windows Windows

2000

LRP port drivers (when using Windows

2000/XP)

95/98/Me, Windows® NT 4.0/

4.0) NetBIOS port drivers (when using Windows NT 4.0/ Windows SMTP port driver (when using Windows

4.0/ Windows

2000/XP)

95/98/Me, Windows®

95/98/Me, Windows® NT

95/98/Me, Windows®

95/98/Me, Windows® NT

Web BRAdmin Professional (Not included in the CD-ROM. Uploaded to the Web site.) For more information on Web BRAdmin Professional, please access http://solutions.brother.co.jp.

MFC-8220

2.11.1 Feedable paper

(1) Type Type Paper tray

Plain paper 60 to 105 g/m

(16 to 28lb) Recycled paper

Bond paper Thick paper

105g/m

to 161g/m

(28 to 43lb) Transparency

Labels

Envelope

Post card

Manual

(Tray #1)

feed tray

〇〇〇

〇

〇〇

〇

up to 10

sheets

〇

A4 or Letter

〇

A4 or Letter

〇

Lower tray

Selection from printer driver

(Tray #2)

Plain paper or rather thick plain paper

〇

Plain paper or rather thick plain paper

Bond paper Thick paper (Post card) or

extra thick paper

OHP

Plain paper or rather thick plain

paper

Envelope, thick envelope, thin

envelope

Thick paper (Post card) or

extra thick paper

1-5

CHAPTER 1 GENERAL

(2) Size

Size

(3) Other specifications <In the case of Paper Tray>

(4) Recommended paper

Paper tray (Tray #1) Manual feed tray Lower tray (Tray #2)

A4, Letter, JIS B5, ISO B5, ISO B6, A5, A6, Legal, Executive

Plain paper (Recycled paper)

Weight 60 to 105 g/m2 Thickness 0.08 to 0.13 mm Moisture content 4 to 6% of weight

Plain paper Envelope

Weight 60 to 161g/m2

Thickness 0.08 to 0.2mm

Moisture content 4 to 6% of weight 4 to 6% of weight

Plain Paper

Transparency Labels

Horizontal:

69.8 to 220.0mm Vertical:

116.0 to 406.0mm

Plain paper: Xerox 4200 20lb Hammermill Laser Paper 24lb

3M CG 3300 Avery laser label # 5160

A4, Letter, JIS B5, ISO B5, ISO B6, A5, Legal, Executive

75 to 90g/m equivalent to one sheet

0.084 to 0.12mm equivalent to one sheet

CAUTION:

When you are choosing print media, be sure to follow the information given below to prevent any paper jams, print quality problems or machine damage;

• It is recommended to use long-grained paper for the best print quality. If short-grained paper is being used, it might be the cause of paper jams.

• Use neutral paper. Do not use acid paper to avoid any damage to the drum unit.

• Avoid using coated paper such as vinyl coated paper.

• Avoid using preprinted or highly textured paper.

• It is recommended to use labels or transparencies which are designed for use in laser

printers.

• Avoid feeding labels with the carrier sheet exposed, or the machine will be damaged.

• Before loading paper with holes such as organizer sheets, be sure to fan the stack well.

• Do not use organizer sheets that are stuck together. The glue that is used might caused

damaged to the machine.

• When printing on the back of pre-printed paper, if the paper is curled, be sure to straighten the paper as much as possible.

• Different types of paper should not be loaded at the same time in the paper tray to avoid any paper jams or misfeeds.

1-6

2.11.2 Paper capacity

Paper tray (Tray #1) Manual feed tray Lower tray (Tray #2) Paper capacity 250 sheets (80g/m2) 1 sheet 250 sheets (80g/m2)

2.11.3 Paper output

(1) Face-down output tray

Output capacity: Max. 150 sheets (80g/m

(2) Face-up output tray

Output capacity: Max. 1 sheet (80g/m

Hint:

Face-down output: Output paper with its printed surface turned down

Face-up output: Output paper with its printed surface turned up

(3) The output methods according to paper types as shown below are recommended.

Paper types

Plain paper Thick paper Recycled paper Transparency Label Envelope Post card

)

Only in the case of face-down output

)

Only in the case of face-up output

Paper output

Face-down output Face-up output

〇〇

〇

〇〇〇

MFC-8220

SERVICE MANUAL

2.12 Printable Area

Unprintable areas (edge) of recording paper by size are shown below. Areas excluding the

edge measurement from recording paper size are printable areas.

A4, Letter, B5, A5, A6, Post card

1 4.2mm (50 dots with the 300dpi mode) 2 4.2mm (50 dots with the 300dpi mode) 3 4.2mm (50 dots with the 300dpi mode) 4 4.2mm (50 dots with the 300dpi mode)

1-7

CHAPTER 1 GENERAL

2.13 Print Speeds with Various Settings

Print speed of the machine is up to 18cpm when loading A4 size paper from the paper tray in the plain paper mode. Actual print speed varies depending on the paper type or paper size as shown in the tables below;

< Letter or A4 size >

Mode setting Print speed OHP Plain paper Rather thick plain paper/Thin envelope Thick paper (Post card)/Envelope Extra thick paper/Bond paper/ Rather thick envelope

< Smaller size than Letter or A4 >

Mode setting Print speed OHP Plain paper Rather thick plain paper/Thin envelope Thick paper (Post card)/Envelope Extra thick paper/Bond paper/ Rather thick envelope

*The print speed may vary according to conditions, such as paper size and paper tray. NOTE:

• When a smaller size paper than A4 size is printed, the temperature on both edges of the fixing unit is much higher than the temperature on the center of the unit where the paper is fed depending on the setting or model. Therefore, the print speed is slowed in order to decrease the temperature on the edges after the specified time, it is maximum print speed when you first start printing.

• Max. speed is 20 cpm or more. It varies depending on the paper size.

21cpm (Letter), 20cpm (A4) 21cpm (Letter), 20cpm (A4) 21cpm (Letter), 20cpm (A4) 21cpm (Letter), 20cpm (A4) 4cpm *

21cpm (Letter), 20cpm (A4) 21cpm (Letter), 20cpm (A4) 8cpm after 5 min. have passed. 8cpm after 30 sec. have passed. 4cpm *

2.14 Toner Cartridge Weight Information

Toner cartridge weight (approx weight)

Brand new toner cartridge weight 827.5g 772.5g Toner weight at brand new toner cartridge 197.5±2.5g 142.5±2.5g Toner cartridge weight at toner near empty 693.5 to 698.5g 693.5 to 698.5g Remain toner weight at toner near empty 80 to 85g 80 to 85g Toner cartridge weight at toner empty 678.5 to 683.5g 678.5 to 683.5g Remain toner weight at toner empty 65 to 70g 65 to 70g

You can print 500 to 600 pages with 10g toner.

*Without yellow protector *Toner cartridge weight may vary within 2 to 3g depending on the cartridge weight.

1-8

TN3060/TN570 TN3030/TN540

3. SERIAL NO. DESCRIPTIONS

The descriptions below show how to understand the meanings of the numbers printed on the labels or bag of the machine and machine parts:

< ID for production month >

A: January B: February C: March D: April E: May F: June G: July H: August J: September K: October L: November M: December

< ID for year >

3: 2003 4: 2004

< ID for factory >

9: Kariya Plant A: Mie Brother C: BIUK J: Buji Nan Ling Factory

(1) Machine: Printed on the label attached on the rear of the main body

MFC-8220

SERVICE MANUAL

U 5 2 6 8 2 A 3 J 1 1 1 1 0 1

FACTORY ID NO.

YEAR

MONTH

(2) Process unit: Imprinted on the aluminum bag

(Drum unit with toner cartridge)

SEQUENTIAL NO.

3 A 1 1 J A

(3) Drum unit: Printed on the bar code label attached inside the drum unit

YEAR

MONTH

DATE

PRODUCTION LINE NO.

FACTORY ID NO.

A 3 9 5 1 0 0 1 0 4 A

MONTH

YEAR

SERIAL NO.

TONER VOLUME

FACTORY ID NO.

PRODUCTION LINE NO.

DR/TN REUSE The first time: M The second time: N The third time: P

1-9

CHAPTER 1 GENERAL

(4) Toner cartridge: Imprinted on the aluminum bag

(5) Laser unit: On the laser unit

3 A 3 0 J

YEAR

MONTH

DATE

FACTORY ID NO.

Printed on the bar code label attached on the toner cartridge

CARTRIDGE PRODUCTION INFO.

M 3 9 A 0 0 0 1 9 9 A

MONTH

YEAR

FACTORY ID NO.

SERIAL NO.

TONER VOLUME

PRODUCTION LINE NO.

DR/TN REUSE The first time: M The second time: N The third time: P

2 5 0 0 1

LASER UNIT NO. 5: LM2486001 Laser Unit ZL2E

FACTORY ID NO.

PRODUCTION LOT NO.

1: Kariya Plant 2: Buji Nan Ling Factory

1-10

CHAPTER 2 INSTALLATION AND BASIC OPERATION

1. CONDITIONS REQUIRED FOR INSTALLATION

1.1 Power Supply

• The source voltage must stay within ±10% of the rated voltage shown on the rating plate.

• The power cord, including extensions, should not exceed 5 meters (16.5 feet).

• Do no share the same power circuit with other high-power appliances, particularly an air

conditioner, copier or shredder. If it is unavoidable that you must use the machine with these appliances, it is recommended that you use an isolation transformer or a highfrequency noise filter.

• Use a voltage regulator if the power source is not stable.

1.2 Environment

• The machine should be installed near a power outlet, which is easily accessible.

• The room temperature is maintained between 10°C and 32.5°C. The relative humidity is

maintained between 20% and 80%.

• The machine should be used in a well ventilated room.

• Place the machine on a flat, horizontal surface.

• Keep the machine clean. Do not place the machine in a dusty place.

• Do not place the machine where the ventilation hole of the machine is blocked. Keep

approximately 100 mm (4 inches) between the ventilation hole and the wall.

• Do not place the machine where it is exposed to direct sunlight. Use a blind or a heavy curtain to protect the machine from direct sunlight when the machine is unavoidably set up near a window.

• Do not place the machine near devices that contain magnets or generate magnetic fields.

• Do not subject the machine to strong physical shocks or vibrations.

• Do not expose the machine to open flames or salty or corrosive gasses.

• Do not place objects on top of the machine.

• Do not place the machine near an air conditioner.

• Keep the machine horizontal when carrying.

• Do not cover the slots in the side cover.

SERVICE MANUAL

MFC-8220

2-1

CHAPTER 2 INSTALLATION AND BASIC OPERATION

1.3 System Requirements for Brother Printer Solution

Check the following system requirements to setup and operate the printer using Brother Printing Solution:

Computing System

Operating System Version

Windows®

Operating

System

95, 98, 98SE 488/66 MHz 8MB 16MB 40MB

Workstation

4.0

2000

Professional

Me Pentium 150MHz 32MB 64MB 50MB XP Pentium 300MHz 128MB 128MB 50MB

OS 8.6 to 9.2 32MB 64MB Apple

Macintosh

Operating

System

OS X 10.1 to

10.2.1

Processor Speed Minimum

RAM

Recommended

RAM

Available

Hard Disk

Space

Pentium 75MHz 16MB 32MB 50MB

Pentium 133MHz 64MB 128MB 50MB

All base models

meet minimum

system

128MB 160MB

50MB

requirements

2-2

2. UNPACKING

When unpacking the machine, check to see that all of the following components are included in the carton.

SERVICE MANUAL

MFC-8220

MFC

11 2

3 4

1. Control Panel

2. Telephone Handset

3. ADF Document Output Support

4. Face-down Output Tray Support Flap with Extension (Support Flap)

5. Manual Feed Tray

ADF Document Support

6. Paper Tray

7. ADF Document Support

8. Control Panel Cover

9. Face-down Output Tray

10. Front Cover

11.Pow er Switch

Drum Unit Assembly

(including T oner Cartridge)

Quick Setup Guide

CD-ROMs

For Windows

For Macintosh

User's Guide

Pow er Cord

ADF Document Output Support

Telephone Line Cord

Telephone Handset (U.S.A. / Canada only)

Test Sheet (U .S.A. only)

Fig. 2-1

Handset Curled Cord (U.S.A. / Canada only)

Accessory Order Form (U.S.A. / Canada only)

Carton components may differ from one country to another. Save all packing materials and the carton.

NOTE:

• The interface cable is not a standard accessory. Please purchase the appropriate interface cable for the interface you intend to use (Parallel or USB).

• For Parallel use a bi-directional shield interface cable that is IEEE 1284-compliant, and not longer than 6 feet (2 meters).

• For USB: use a Hi-Speed USB 2.0 interface cable that is not longer than 6 feet (2 meters).

• Please make sure that you use a Hi-Speed USB 2.0 certified cable if your computer uses

a Hi-Speed USB 2.0 interface.

• Even if your computer has a USB 1.1 interface, you can connect the machine.

2-3

CHAPTER 2 INSTALLATION AND BASIC OPERATION

CAUTION: When you move the machine, grasp the side handholds that are at the bottom shown in the

illustration.

2-4

3. INSTALL THE MACHINE

You need to implement hardware setup and driver installation to use the machine. Firstly, identify the Operating System on your computer. (Windows

4.0/ Windows

(Parallel, USB or Network) for your computer. Most existing parallel cables support bidirectional communication, but some might have an incompatible pin assignment or may not be IEEE 1284-compliant.

The installation programs for the hardware setup and driver installation are contained on the supplied CD-ROM.

3.1 For All Users

For Windows

(1) Turn on the PC power. Insert the supplied CD-ROM into the CD-ROM drive. The

opening screen will appear automatically. Follow the on-screen instructions.

NOTE: If the opening screen does not appear; click Start and select Run. Then, enter the CD-drive

letter and type \START.EXE (for example: D:\START.EXE).

(2) Click the Initial Setup icon on the menu screen. (3) You can view the Initial Setup instructions.

For Macintosh

2000/XP and Macintosh) Then, purchase the appropriate interface cable

ââââ

users

ââââ

users

SERVICE MANUAL

95/98/Me, Windows® NT

MFC-8220

(1) Turn on the Macintosh. Insert the CD-ROM into the CD-ROM drive. (2) Double click the Start Here! icon or Start Here OS X icon. Follow the on-screen

instructions. (3) Click the Initial Setup icon on the menu screen. (4) You can view the Initial Setup instructions.

2-5

CHAPTER 2 INSTALLATION AND BASIC OPERATION

3.1.1 Attaching the Supports

NOTE: Do not connect the interface cable. Connecting the interface cable is done when installing the

driver.

(1) Attach the ADF document support.

DF document support

Fig. 2-2

(2) Open the control panel cover by lifting it toward the back.

Control panel cover

Fig. 2-3

(3) Attach the ADF support.

DF document output support

Fig. 2-4

(4) Close the control panel cover.

2-6

3.1.2 Installing the Handset

(1) Connect the curled handset cord to the machine and the other end to the handset.

(U.S.A. / Canada only)

SERVICE MANUAL

MFC-8220

3.1.3 Installing the Drum Unit Assembly

(1) Open the front cover by pressing the front cover release button.

Front cover release button

Fig. 2-5

Front cover

Fig. 2-6

2-7

+ 292 hidden pages