Maintenance mode is exclusively designed for checking, setting and adjusting the machine
using the keys on the control panel. Using maintenance mode functions, you can conduct
operational checks of sensors or test printing, display the log information or error codes, and
change the worker switches (WSW) etc.
1.1How to Enter Maintenance Mode
1.1.1 Method of entering maintenance mode for service personnel
<Operating Procedure>
Non touch panel models
(1) Press the [OK] key and then the [Go] key while the machine is in the ready state. Then,
press the [▲] key four times to enter the maintenance mode.
Note:
• To enter the maintenance mode, press the [Go] key in two seconds after pressing the
[OK] key. Similarly, press the [▲] key in two seconds after pressing the [Go] key.
(2) "■■ MAINTENANCE ■■■" is displayed on the LCD to indicate that the machine entered
the initial state of maintenance mode. The machine is ready to accept entry via keys.
(3) To select any of the maintenance mode functions shown in the “1.2 List of Maintenance
Mode Functions”, press the [▲] or [▼] key. Check that the desired maintenance mode is
displayed on the LCD, and press the [OK] key.
5-1
Confidential
Touch panel models
<1><2><3>
To <3>To <1>
(1) Press and hold the [Home] key for approximately five
seconds while the machine is in the ready state. The
display shown on the right appears on the LCD.
Memo:
• If you can not find the [Home]
key, press the [Toner] key to light
the [Home] key.
(2) Press the blank field at the bottom on the LCD. The display below appears on the LCD.
Input keys can be changed by pressing the [<<] or [>>] key (refer to the figure below).
Fig. 5-1
(3) Press the [*], [2], [8], [6], and [4] keys in this order. The
display shown on the right appears on the LCD, and the
machine enters into maintenance mode.
(4) To select any of the maintenance mode functions shown
in the “1.2 List of Maintenance Mode Functions”, use the
keypad to enter the maintenance mode function code to
be executed.
5-2
Confidential
1.1.2 Method of entering end-user accessible maintenance mode
The maintenance mode functions should only be accessed by service personnel. However,
end users are allowed to use some of these functions under the guidance of service
personnel over the phone. End users can only use the functions shaded in the table “1.2 List
This function is used to initialize the setting values for operation parameters, user switches,
and worker switches (WSW) registered in the EEPROM.
Entering function code 01 initializes most EEPROM areas. Entering function code 91
initializes only the specified areas as shown in the table below.
Data item0191
Printer switch
(Counter information)
Error history
Mac Address (Ethernet Address)
Password for control panel operation lockAreas to be
Secure function lock
Worker switches
User switches (items initialized when
"Factory Reset" is executed)
Function settings except user switches
(settings not subject to "Factory Reset")
- Language
- Interface
LAN setting
PCL core area
(Emulation setting values)
Areas not to be
initialized
initialized
<Operating Procedure>
Areas not to be
initialized
Areas to be
initialized
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"Maintenance 01" (or "Maintenance
91" as required) on the LCD, and
press the [OK] key.
"PARAMETER INIT" is displayed on
the LCD.
(2) When initializing parameters is
completed, the machine returns to the
initial state of maintenance mode.
Note:
• Function code 01 is for service personnel. Function code 91 is for user support.
Touch panel models
(1) Press the [0], and then the [1] key (or
press the [9] and then the [1] key as
required) in the initial state of
maintenance mode. "PARAMETER
INIT" is displayed on the LCD.
(2) When initializing parameters is
completed, the machine returns to the
initial state of maintenance mode.
5-5
Confidential
1.3.2 Print quality test pattern (function code: 09)
<Function>
This function is used to print test patterns to check any missing image and print quality.
<Operating Procedure>
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"MAINTENANCE 09" on the LCD, and
press the [OK] key. It starts printing
the print quality test pattern (refer to
the figure below).
(2) When printing is completed, the
machine returns to the initial state of
maintenance mode.
Touch panel models
(1) Press the [0], and then the [9] key in the
initial state of maintenance mode.
"MAINTENANCE 09" is displayed on
the LCD, and the machine starts
printing the print quality test pattern
(refer to the figure below).
(2) When printing is completed, the
machine returns to the initial state of
maintenance mode.
Fig. 5-2
5-6
Confidential
1.3.3 Set worker switches (WSW) and print worker switch setting data
(function code: 10, 11)
[1] Set worker switches (function code: 10)
<Function>
The worker switches shown in the table below can be used to set the function to satisfy
various requirements. These switch settings can be changed using the keys on the control
panel.
The worker switches are factory set to conform to the laws and regulations of the country the
machine is shipped to. Do not change these settings unless necessary.
WSW No.Function
WSW17 selector 5
WSW47 selector 8Change USB High/Full Speed
WSW56 selector 1
WSW56 selector 6Change coverage type display
Change time display method
(American: MM/DD/YY or European: DD/MM/YY)
Change ON/OFF setting for models without PS emulation
function.
WSW56 selector 7
WSW59 selector 1Change ON/OFF setting for USB serial number sending
WSW63 selector 1-2Change printing speed
WSW63 selector 3
WSW63 selector 4-7Demo printing type
WSW63 selector 8Change ON/OFF setting for Israeli font support
WSW64 selector 1-6Language setting
WSW64 selector 7-8Default paper size
WSW65 selector 1-2Default media type
WSW65 selector 3Change ON/OFF setting for Bond Paper support
WSW65 selector 4Change ON/OFF setting for Postcard support
WSW65 selector 6Change ON/OFF setting for Label support
WSW78 selector 1
WSW81 selector 1
Change ON/OFF setting for models without PCL emulation
function.
Change time display method
(Japanese: YY/MM/DD or others)
Change continue/stop setting for printing when the drum
reach the life limit.
Change ON/OFF setting for models with PS emulation
function.
WSW81 selector 2
* Refer to the separate manual for details of worker switches.
Change ON/OFF setting for models with PCL emulation
function.
5-7
Confidential
<Operating Procedure>
WSWXX = 0 0 0 0 0 0 0 0
Selector No. 1Selector No. 8
WSWXX = 0 0 0 0 0 0 0 0
Selector No. 1Selector No. 8
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"MAINTENANCE 10" on the LCD.
(2) Press the [OK] key. "WSW00" is
displayed on the LCD, indicating that
the machine is ready for worker switch
number entry.
(3) Press the [▲] or [▼] key to display the
worker switch number for which you
want to change the setting on the
LCD.
(4) Press the [OK] key. The following
message is displayed on the LCD,
and selector No.1 flashes.
(5) Pressing the [▲] key enters "1", and
pressing the [▼] key enters "0". Press
either to enter desired number to
Selector No.1. The next digit starts
flashing.
(6) Keep entering numbers to Selector
No.8 using the [▲] or [▼] key as
described in the procedure (5).
(7) Press the [OK] key. The new selector
setting value is stored in the
EEPROM, and the LCD returns to the
ready state for worker switch number
entry ([WSW00]).
(8) When all switch setting is completed,
press the [OK] or [X] key to return the
machine to the initial state of
maintenance mode.
Touch panel models
(1) Press the [1], and then the [0] key in the
initial state of maintenance mode.
"WSW00" is displayed on the LCD.
(2) Enter the worker switch number that
you want to change the setting.
The following display appears on the
LCD.
(3) Press the [] or [] key to move the
cursor to the desired selector, and
change the setting by pressing the [1]
or [0] key.
(4) When changing the setting is
completed, press the [SET] key. The
new selector setting value is stored in
the EEPROM, and the LCD returns to
the ready state for worker switch
number entry ("WSW00").
(5) When all switch setting is completed,
press the [X] key to return the
machine to the initial state of
maintenance mode.
Note:
• To cancel operation and return to the initial state of maintenance mode, press the [X] key.
• If there is no entry for one minute or longer on 2-digit worker switch number selection after
the first digit was entered, the machine returns to the initial state of maintenance mode
automatically.
5-8
Confidential
[2] Print worker switch (WSW) setting data (function code: 11)
<Function>
This function is used to print the worker switch settings and details.
<Operating Procedure>
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"MAINTENANCE 11" on the LCD, and
press the [OK] key.
(2) "PRINTING" is displayed on the LCD,
and printing the CONFIGURATION
LIST (refer to the figure below) starts.
(3) When printing is completed, the
machine returns to the initial state of
maintenance mode.
Touch panel models
(1) Press the [1] key twice in the initial
state of maintenance mode.
"PRINTING" is displayed on the LCD,
and printing the CONFIGURATION
LIST (refer to the figure below) starts.
(2) When printing is completed, the
machine returns to the initial state of
maintenance mode.
Fig. 5-3
5-9
Confidential
1.3.4 Check LCD operation (function code: 12)
<Function>
This function is used to check that the LCD on the control panel is operating normally.
<Operating Procedure>
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"MAINTENANCE 12" on the LCD, and
press the [OK] key.
(2) Each press of the [Go] key cycles
through the displays as shown in the
figure below.
(3) When you press the [X] key, the
machine returns to the initial state of
maintenance mode, regardless of the
display status.
■ LCD
<Non touch panel models>
<Display 1>
Back light: OFF
LCD: Displays all dots
Touch panel models
(1) Press the [1], and then the [2] key in
the initial state of maintenance mode.
(2) Each press of the [
through the displays as shown in Fig.
5-5. Also, pressing the [
the LCD display to the previous state.
Pressing the [
display returns the display to Display
1.
(3) When you press the [X] key, the
machine returns to the initial state of
maintenance mode, regardless of the
display status.
Display 1
˄
] key cycles
˅
˄
] key at the end of
] key returns
<Display 2>
Back light: OFF
LCD:Displays 16 frames
in a line
<Display 3>
Back light: OFF
LCD: Displays no dots
<Display 4>
Back light: ON (white)
LCD: Hides all dots
Display 2
Display 3
Display 4
Fig. 5-4
5-10
Confidential
<Touch panel models>
<Display 1>
<Display 2>
<Display 3>
<Display 4>
<Display 5>
<Display 6>
<Display 7>
<Display 8>
<Display 9>
<Display 10>
<Display 11>
<Display 12>
<Display 13>
<Display 14>
Fig. 5-5
5-11
Confidential
1.3.5 Check control panel key operation (function code: 13)
123
45 6
<Function>
This function is used to check that keys on the control panel are operating normally.
<Operating Procedure>
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"MAINTENANCE 13" on the LCD, and
press the [OK] key. "00" is displayed
on the LCD.
(2) Press the keys on the control panel
according to the numbers provided in
the figure below. Each time the key is
pressed, the corresponding figure is
displayed on the LCD in decimal
notation. Check that the number and
the key name displayed on the LCD
matches the number assigned to the
key that has been pressed. If the keys
are pressed in the incorrect order,
"INVALID OPERATE" is displayed on
the LCD. Press the [X] key and try
again with the correct key.
(3) When the key operation is normal, the
machine returns to the initial state of
maintenance mode when the last key
is pressed.
To cancel operation and return to the
initial state of maintenance mode,
press the [X] key.
Touch panel models
(1) Press the [1], and then the [3] key in
the initial state of maintenance mode.
"00" is displayed on the LCD.
(2) Press the keys on the control panel
according to the numbers provided in
the figure below. Each time the key is
pressed, the corresponding figure is
displayed on the LCD in decimal
notation. Check that the number
displayed on the LCD matches the
number assigned to the key that has
been pressed. If the keys are pressed
in the incorrect order, "INVALID
OPERATE" is displayed on the LCD.
Press the [X] key and try again with
the correct key.
(3) When the key operation is normal, the
machine returns to the initial state of
maintenance mode when the last key
is pressed. To cancel operation and
return to the initial state of
maintenance mode, press the [X] key.
■ Order of pressing keys
<Non touch panel models>
12
3
456
7
89
Fig. 5-6
<Touch panel models>
Fig. 5-7
5-12
Confidential
1.3.6 Display software version (function code: 25)
<Function>
This function is used to check the version information of the firmwares and programs, or
check sum information.
<Operating Procedure>
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"MAINTENANCE 25" on the LCD, and
press the [OK] key. "MAIN:Ver*.** (#)"
is displayed on the LCD.
(2) Pressing the [Go], [▲] or [▼] key
changes the display item as shown in
the table below.
(3) Press the [X] key, and the machine
returns to the initial state of
Touch panel models
(1) Press the [2], and then the [5] key in
the initial state of maintenance mode.
"MAIN:Ver*.** (#)" is displayed on the
LCD.
˄
(2) Pressing the [▲], [
], or [Mono] key
changes the display to the next item.
(3) When you press the [X] key, this
operation is finished and the machine
returns to the initial state of
maintenance mode.
maintenance mode.
LCDDescription
MAIN: Ver1.00 (A)
*1
Main firmware version information
((A): Revision information)
SUB1 : Ver1.00 (P)
*1
Sub firmware version information
((P): Identifier for PCL/PS)
*2
ENG: Ver.1.00Do not refer to this item because it has nothing to do with DL.
NET : Ver1.00Network program version information
MX :Ver1.00MX firmware version information
TT :Ver1.00TT firmware version information
LT1 :Ver1.00LT1 firmware version information
LT2 :Ver1.00LT2 firmware version information
LT3 :Ver1.00LT3 firmware version information
F0612312359:1234
P0612271602:BD40
ROM Check SumCheck sum self-diagnosis function
*1
How to display the check sum information
Boot program creation date
*1
Main firmware creation date
Demo firmware data creation date
*5
Font firmware creation date
*1
Sub firmware (PCL/PS) creation date
*3
You can check the check sum information by pressing the [OK] key while each version
is displayed. When the [OK] key is pressed again, the LCD returns to the version
display.
*2
(P) indicates that the firmware supports PCL/PS.
*3
There are two types of check sum information that can be checked with this function.
This function checks if the two types of check sum information match each other.
When the [OK] key is pressed while "ROM Check Sum" is displayed, check is
automatically conducted for each ROM of each software part. When the check sum
matches, "OK" is displayed on the LCD. When all ROMs result in OK, "ROM Check
Sum OK" is displayed at the end, and the operation is finished. When the check sum
of any ROM does not match, "NG" is displayed, and the display stops.
*4
This is displayed on the LCD even no firmware is installed.
*5
Displayed only for font firmware support model.
5-13
Confidential
1.3.7 Change OnePushDemo function setting (function code: 28)
<Function>
This function is used to implement Demo printing by pressing a certain key, and is mainly
used for sales promotion at dealers. This function is disabled once printing is performed from
the computer. Change the setting to enable the function again.
OnePushDemo = ON(Enabled) / OFF(Disabled).
The setting currently selected is marked "*".
<Operating Procedure>
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"MAINTENANCE 28" on the LCD, and
press the [OK] key.
"OnePushDemo=ON" is displayed on
the LCD.
(2) Press the [▲] or [▼] key to display
"OnePushDemo=ON" when enabling
this function or "OnePushDemo=OFF"
when disabling this function.
(3) Press the [OK] key. The setting
currently displayed is saved, and the
machine returns to the initial state of
maintenance mode.
Note:
• To cancel operation and return to the initial state of maintenance mode, press the [X] key.
• Once the OnePushDemo function is enabled, this will not be disabled even when
printing is performed from the computer as long as the power switch is not turned OFF.
However, if the power switch is turned OFF and then ON again after the OnePushDemo
function was enabled, this function will be disabled when printing is performed from the
computer.
Touch panel models
(1) Press the [2], and then the [8] key in
the initial state of maintenance mode.
"OnePushDemo=ON" is displayed on
the LCD.
(2) Press the [
"OnePushDemo=ON" when enabling
this function or "OnePushDemo=OFF"
when disabling this function.
(3) Press the [SET] or [Mono] key. The
setting currently displayed is saved,
and the machine returns to the initial
state of maintenance mode.
˄
] or [˅] key to display
5-14
Confidential
1.3.8 Check sensor operation (function code: 32)
Non touch panel models
(1) Press the [▲] or [▼] key in the initial
state of maintenance mode to display
"MAINTENANCE 32" on the LCD, and
press the [OK] key. "TNNT--C2P2****" is
displayed on the LCD. The machine
makes buzzing sound continuously.
Information related to the LT, TT, and MX
are not displayed on the LCD when
those are not connected.
(2) Pressing the [Go] key changes the
display to the next item.
(3) Change the conditions subject to sensor
detection shown below and check that
the display on the LCD changes
depending on the sensor status. For
example, feed the paper through the
registration front/rear sensor, open the
front cover or back cover, remove the
toner cartridge, or create paper jam at
the exit.
(4) When you press the [X] key, this
operation is finished and the machine
returns to the initial state of maintenance
mode.
Touch panel models
(1) Press the [3], and then the [2] key in the
initial state of maintenance mode. Either
of the following examples is displayed
on the LCD
e.g. TNNTSTC2P2**TT**
e.g. TNNTST----MCTT
The machine makes buzzing sound
continuously.
Information related to the LT, TT, and MX
are not displayed on the LCD when
those are not connected.
(2) Pressing the [Mono] key changes the
display to the next item.
(3) Change the conditions subject to sensor
detection shown below and check that
the display on the LCD changes
depending on the sensor status. For
example, feed the paper through the
registration front/rear sensor, open the
front cover or back cover, remove the
toner cartridge, or create paper jam at
the exit.
(4) When you press the [STOP] key, this
operation is finished and the machine
returns to the initial state of maintenance
mode.
Note:
• Press the [OK] key to stop the
buzzing sound.
Note:
• Press the [SET] key to stop the
buzzing sound.
<Function>
This function is used to check whether the sensors, solenoids, and clutches are operating normally.
<Operating Procedure>
<Sensor check>
The table below summarizes the displays on the LCD, sensor names and detection status.
LCDSensor name
TNToner amount detection sensorBeam obstructedBeam not obstructed
NTNew toner sensorSensor not pressedSensor pressed
STOutput tray stack sensor
C2T2LT Paper feed sensorPaper tray 2 closedPaper tray 2 open
P2T2LT paper empty sensorNo paperPaper set
MCMX back cover sensorMX back cover closedMX back cover open
TTTT connection sensorTT connectedTT not connected
5-15
With displayNo display
Ejected paper not yet full
Detection status
Ejected paper full
Confidential
LCDSensor name
Detection status
With displayNo display
C1T1 paper feed sensorPaper tray 1 closedPaper tray 1 open
P1T1 paper empty sensorNo paperPaper set
MPMP paper empty sensorNo paperPaper set
CVFront cover sensorFront cover closedFront cover open
RCBack cover/duplex tray sensorBack cover closedBack cover open
POEject sensorNo paperPaper set
RMRegistration front sensorNo paperPaper set
RARegistration rear sensorNo paperPaper set
MACxx Internal temperature sensor
OTxxExternal temperature sensor
XX
XX
C
C
NG
NG
OHxxExternal humidity sensorXX%NG
S1
S2
S3
S4
MX 1bin stack sensorEjected paper not yet full
MX 2bin stack sensorEjected paper not yet full
MX 3bin stack sensorEjected paper not yet full
MX 4bin stack sensorEjected paper not yet full
B2MX 2bin sensor
B4MX 4bin sensor
MX 2bin paper setMX 2bin no paper
MX 4bin paper setMX 4bin no paper
Ejected paper full
Ejected paper full
Ejected paper full
Ejected paper full
MLMX JAM lower sensorNo paperPaper set
MUMX JAM upper sensorNo paperPaper set
C2T2LT paper feed sensor
Paper tray 2 closedPaper tray 2 open
(When LT is in use)
P2T2LT paper empty sensor
No paperPaper set
(When LT is in use)
C3T3LT paper feed sensor
Paper tray 3 closedPaper tray 3 open
(When LT is in use)
P3T3LT paper empty sensor
(When LT is in use)
C4T4LT paper feed sensor
(When LT is in use)
No paperPaper set
Paper tray 4 closedPaper tray 4 open
5-16
Confidential
LCDSensor name
Detection status
With displayNo display
E2T2TT paper feed sensorTT paper tray 2 closed
and No paper
TT paper tray 2 open
and Paper set
D2T2TT paper empty sensorNo paperPaper set
E3T3TT paper feed sensorTT paper tray 3 closed
and No paper
TT paper tray 3 open
and Paper set
D3T3TT paper empty sensorNo paperPaper set
E4T4TT paper feed sensorTT paper tray 4 closed
and No paper
TT paper tray 4 open
and Paper set
D4T4TT paper empty sensorNo paperPaper set
E5T5TT paper feed sensor TT paper tray 5 closed
and No paper
TT paper tray 5 open
and Paper set
D5T5TT paper empty sensor No paperPaper set
J2T2 JAM sensorNo paperPaper set
J3T3 JAM sensorNo paperPaper set
J4T4 JAM sensorNo paperPaper set
J5T5 JAM sensorNo paperPaper set
ALTT balance sensor LWith attachmentNo attachment
ARTT balance sensor RWith attachmentNo attachment
<Solenoid and clutch check>
Check the corresponding solenoid and clutch by activating the sensor below.
Both solenoid and clutch can not detect error or fault. They only check if they are functioning.
Sensor operationSolenoid/clutch operation
Change the status of the T1 paper feed sensor from
Paper tray 1 open to Paper tray 1 closed.
Change the status of the T2LT paper feed sensor from
Paper tray 2 open to Paper tray 2 closed.
Change the status of the T2LT paper empty sensor from
No paper to Paper set.
Change the status of the T3LT paper feed sensor from
Paper tray 3 open to Paper tray 3 closed.
Change the status of the T3LT paper empty sensor from
No paper to Paper set.
Change the status of the T4LT paper feed sensor from
Paper tray 4 open to Paper tray 4 closed.
The T1 pickup clutch remains ON
for the specified time.
The T2LT pickup clutch remains ON
for the specified time.
The T2LT release clutch remains ON
for the specified time.
The T3LT pickup clutch remains ON
for the specified time.
The T3LT release clutch remains
ON for the specified time.
The T4LT pickup clutch remains ON
for the specified time.
Change the status of the T4LT paper empty sensor from
No paper to Paper set.
Change the status of the MP paper empty sensor from
No paper to Paper set.
5-17
The T4LT release clutch remains
ON for the specified time.
The MP solenoid remains ON for
the specified time.
Confidential
Loading...
+ 37 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.