Reference Guide
Brief explanations for routine operations
HL-L3210CW
HL-L3230CDW
HL-L3270CDW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals
User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the Full Driver &
Software Package for the operating system
and connection type you are using.
Reference Guide Learn the basic operations and basic
machine maintenance. See troubleshooting
tips.
Online User's Guide In addition to information about the Print
operations, mobile device functions,
troubleshooting, and other useful information
is included about using the machine on a
network.
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Visit support.brother.com/manuals.
Printed / In the box
Printed / In the box
Printed or on Brother
Installation Disc / In
the Box
Brother Solutions
Center
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The Online User's Guide Helps You Get the Most
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Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive Format!
Every topic in one guide
Simplified Layout!
Step-by-step instructions
Feature summary at the top of the page
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
(Windows®)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows® Start menu.
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Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com
• Provides several ways to search
• Displays related questions for more information
• Receives regular updates based on customer feedback
©2018 Brother Industries, Ltd. All rights reserved.
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General Information
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Control Panel Overview
The control panel may vary depending on your model.
HL-L3210CW/HL-L3230CDW
1. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
• Wireless Network Models
A four-level indicator shows the wireless signal strength if you are using a wireless
connection.
2. WiFi Button
Launch the wireless installer on your computer and press the WiFi button. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
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When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the process
of connecting to a wireless access point.
3. Menu Buttons
OK
Press to select the displayed option. After you change a setting, the machine returns to the
previous menu level.
Back
• Press to go back one level in the menu.
• Press to select the previous digit when entering numbers.
a or b (+ or -)
• Press to scroll through menus and options.
• Press to enter or change a letter or number. Hold down a or b to scroll faster. When you
see the letter or number you want, press OK.
4. Secure
Press to print jobs saved in the memory when you enter your four-digit password.
5. Go
• Press to clear certain error messages. To clear all other errors, follow the LCD instructions.
• Press to print any data remaining in the machine's memory.
• Press to select the displayed option. After you change a setting, the machine returns to
Ready Mode.
6. Error LED
The Error LED blinks when the LCD displays an error or an important status message.
7. Data LED
The Data LED blinks depending on the machine’s status.
When the Data LED is on, data is in the machine’s memory. When the Data LED blinks, the
machine is receiving or processing data.
8. Cancel
• Press to cancel the current setting.
• Press to cancel a programmed print job and clear it from the machine’s memory. To cancel
multiple print jobs, hold down Cancel until the LCD displays [Cancel All Jobs].
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General Information
9. Power On/Off
• Turn the machine on by pressing .
• Turn the machine off by pressing and holding down .
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HL-L3270CDW
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1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
2. Menu buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation. Press to cancel a programmed print job and clear it from the
machine’s memory.
3. LED Power Indicator
The LED lights up depending on the machine’s power status.
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4. Power On/Off
• Turn the machine on by pressing .
• Turn the machine off by pressing and holding down .
5. Near Field Communication (NFC)
If your Android™ device supports the NFC feature, you can print from your mobile device by
touching it to the NFC symbol on the control panel.
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General Information
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3. [Settings]
Overview
Related Models:
HL-L3270CDW
From the Home screen, you can access the
WiFi setup, Toner level, Settings, and
Functions screens.
The Home screen displays the machine's
status when the machine is idle. When
displayed, this screen indicates that your
machine is ready for the next command.
Press to access the [Settings] menu.
Use the Settings menu to access all of
your Brother machine's settings.
If Setting Lock has been turned on, a lock
icon appears on the LCD. You must
unlock the machine to change any
settings.
4. [Functions]
Press to access the Functions screen.
• [Secure Print]
Press to access the Secure Print
option.
• [Web]
Press to connect the Brother machine
to an Internet service.
1. (Wireless Status )
If you are using a wireless connection, a
four-level indicator in the Home screen
displays the current wireless signal
strength.
• If you see at the top on the
screen, press to select a wireless
connection method, or edit an existing
wireless connection.
2.
[Toner]
Displays the remaining toner life. Press to
access the [Toner] menu.
Warning icon
The warning icon appears when there
is an error or maintenance message; press
8
to view it, and then press to
return to Ready Mode.
NOTE
This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
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General Information
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Load Paper
Load Paper in the Paper Tray
Use the paper tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Thick paper
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
Load Paper in the Manual Feed Slot
Use the Manual Feed Slot when printing on
the following media:
Plain paper
Thin paper
Recycled paper
Bond paper
Thick paper
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Labels
Envelopes
Glossy paper
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• Adjust the guides
• Use both hands to
insert one sheet of
paper
• Continue pressing
the paper against
the rollers for
about two
seconds, or until
the machine grabs
the paper and
pulls it in further
For more detailed information, see the Online
User's Guide: Load Paper in the Paper Tray.
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Open the back cover (face up output tray) before
printing to let the printed paper exit onto the face up
output tray.
For more detailed information, see the Online
User's Guide: Load and Print Paper in the
Manual Feed Slot.
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Troubleshooting
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Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• (For network models) The access point (for wireless network), router, or hub is turned on and
its link indicator is blinking.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
• Check the machine's status on your machine or in Brother Status Monitor on your computer.
Find the Error Find the Solution
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Troubleshooting
Using the Status Monitor
• Double-click the icon in the task tray.
• (Windows®) If you select the Load Status
Monitor on Startup check box, the Status
Monitor will launch automatically each time
you start your computer.
• A green icon indicates the normal stand-by
condition.
• A yellow icon indicates a warning.
• A red icon indicates an error has occurred.
• A grey icon indicates the machine is
offline.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
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Find the Error Find the Solution
Using the LCD 1. Follow the messages on the LCD.
2. If you cannot resolve the error, refer to the
following:
Online User's Guide: Error and
Maintenance Messages
FAQs & Troubleshooting page at
support.brother.com
Error and Maintenance Messages
For information on the most common error and maintenance messages, see the Online User's
Guide.
To view the Online User's Guide and other available guides, visit
support.brother.com/manuals.
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Paper Jams
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An error message indicates where the paper is stuck in your machine.
Error messages:
1. Jam Rear
2. Jam 2-sided
3. Jam Tray
4. Jam Inside
See the messages in Brother Status Monitor on your computer.
Solutions for Wireless Connection
If you cannot connect your Brother machine to the wireless network, see the following:
• Online User's Guide: Print the WLAN Report
• Quick Setup Guide: Alternative wireless setup
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
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Troubleshooting
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Appendix
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Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will
appear on your machine's control panel or in the Status Monitor. For more information about the
supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother
dealer.
The Supply Model Name will vary depending on your country and region.
Supply Items Supply Model Name Approximate Life
(Page Yield)
Toner Cartridge Standard Toner:
TN-243
High Yield Toner:
TN-247
Inbox Toner:
(Supplied with your machine)
Drum Unit
DR-243CL
DR-243CL-BK
DR-243CL-CMY
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• Black:
Approximately 1,000 pages
• Cyan / Magenta / Yellow:
Approximately 1,000 pages
• Black:
Approximately 3,000 pages
• Cyan / Magenta / Yellow:
Approximately 2,300 pages
• Black:
Approximately 1,000 pages
• Cyan / Magenta / Yellow:
Approximately 1,000 pages
Approximately 18,000 pages
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1 2
1 2
1 2
1 2
1 2
1 2
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Belt Unit BU-223CL
Approximately 50,000 pages
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Supply Items Supply Model Name Approximate Life
(Page Yield)
Waste Toner Box WT-223CL
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Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
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A4 or Letter size single-sided pages
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Contains four drum units; one black and three colours.
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Contains one black drum unit.
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Contains one colour drum unit.
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Approximately 18,000 pages based on one page per job [A4/Letter single-sided pages]. The number of pages may be
affected due to a variety of factors including but not limited to media type and media size.
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Approximately 50,000 pages based on two pages per job [A4/Letter single-sided pages]. The number of pages may be
affected due to a variety of factors including but not limited to media type and media size.
Approximately 50,000 pages
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If you are using Windows®, double-click the Brother Creative Center icon on your
desktop to access our FREE website designed as a resource to help you easily create and print
customised materials for business and home use with photos, text and creativity.
Mac users can access Brother CreativeCenter at this web address:
www.brother.com/creativecenter
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Appendix
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Visit us on the World Wide Web
www.brother.com
UK
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