Brother HL-1000, HL-800 User Manual

Please read this manual thoroughly before using t he print er.







HL-800/1000 Series

User’s Guide

Keep this manual in a convenient place for quick and easy reference at all times.

TABLE OF CONTENTS

CHAPTER 1 INTRODUCTION....................................................................................1–1

ABOUT THE GUIDEBOOKS..........................................................................................1–1

Finding Out How to Use the Printer..............................................................................1–1

ABOUT YOUR PRINTER................................................................................................1–2

Printer Overview............................................................................................................1–2

System Requirements in Brother Printing Solution for Windows.................................1–3

Features..........................................................................................................................1–3

OPERATING AND STORAGE ENVIRONMENT..........................................................1–7

Power Supply.................................................................................................................1–7

Environment..................................................................................................................1–7

CHAPTER 2 PAPER HANDLING................................................................................2–1

PAPER SPECIFICATIONS..............................................................................................2–1

MULTI-PURPOSE SHEET FEEDER...............................................................................2–5

Loading Paper into the Feeder.......................................................................................2–6

Two Side Printing (Manual Duplexing)........................................................................2–8

MANUAL FEED SLOT....................................................................................................2–9

OUTPUT TRAY AND PAPER SUPPORT WIRE.........................................................2–11

CHAPTER 3 CONTROL PANEL.................................................................................3–1

LAMPS AND SWITCH....................................................................................................3–1

Ready (Paper) Lamp......................................................................................................3–1

Data (Toner) Lamp........................................................................................................3–2

Drum Lamp....................................................................................................................3–2

Alarm Lamp...................................................................................................................3–2

Switch............................................................................................................................3–3

Other Control Features..................................................................................................3–3

Sleep Mode................................................................................................................3–3

Test Print Mode.........................................................................................................3–4

CHAPTER 4 OPTIONS..................................................................................................4–1

SERIAL INTERFACE BOARD RS-100M (HL-1040/1050 Only)...................................4–1

Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface............................4–1

Setting the Serial Interface Parameters..........................................................................4–2

Connecting the Serial Interface Cable...........................................................................4–4

ADDITIONAL MEMORY (HL-1050 Only)....................................................................4–6

CHAPTER 5 MAINTENANCE.....................................................................................5–1

REPLACING THE TONER CARTRIDGE......................................................................5–1

REPLACING THE DRUM UNIT.....................................................................................5–7

CLEANING THE PRINTER...........................................................................................5–11

Cleaning the Printer Exterior.......................................................................................5–11

Cleaning the Printer Interior and Drum Unit...............................................................5–12

RE-PACKING THE PRINTER.......................................................................................5–15

CHAPTER 6 TROUBLESHOOTING...........................................................................6–1

ALARM INDICATIONS AT A GLANCE.......................................................................6–1

Operator Calls................................................................................................................6–1

Service Calls..................................................................................................................6–4

PAPER JAMS....................................................................................................................6–5

Q & A................................................................................................................................6–8

Setting Up the Printer Hardware....................................................................................6–8

Setting Up the Printer for Windows..............................................................................6–8

Setting Up the Printer for DOS....................................................................................6–10

Setting Up the Printer for Apple Macintosh Computers .............................................6–11

Paper Handling............................................................................................................6–11

Printing........................................................................................................................6–12

Print Quality................................................................................................................6–14

CHAPTER 7 APPENDIX..............................................................................................A–1

PRINTER SPECIFICATIONS.........................................................................................A–1

Printing.........................................................................................................................A–1

Functions......................................................................................................................A–2

Electrical and Mechanical.............................................................................................A–3

PARALLEL INTERFACE SPECIFICATIONS...............................................................A–4

UNIVERSAL SERIAL BUS (USB) INTERFACE (HL-1050 Only).....................A–6

RESIDENT FONTS.........................................................................................................A–7

SYMBOL SETS/CHARACTER SETS............................................................................A-9

INDEX ......................................................................................................................Index–1

Definitions of Warnings, Cautions, and Notes

The following conventions are used in this User’s Guide:

Warning

Indicates warnings that must be observed to prevent possible
personal injury.

!

Caution

Indicates cautions that must be observed to use the printer properly or
prevent damage to the printer.

✒ Note

Indicates notes and useful tips to remember when using the printer.

To Use the Printer Safely

Warning

After you have just used the printer, some internal parts of the
printer are extremely hot. When you open the top cover of the
printer, never touch the shaded parts shown in the following
illustration.

High Temperature

Inside the Printer

Warning

There are high voltage electrodes inside the printer. Before cleaning
the printer, make sure to turn off the power switch and unplug the
power cord from the power outlet.

Turning off the Switch and Unplugging the Printer

Shipment of the Printer

If for any reason you must ship your Printer, carefully package the
Printer to avoid any damage during transit. It is recommended that you
save and use the original packaging. The Printer should also be
adequately insured with the carrier.

Warning

When shipping the Printer, the DRUM UNIT assembly including the
TONER CARTRIDGE must be removed from the Printer and placed in
the plastic bag.

during shipping will cause severe damage to the Printer and will
VOID THE WARRANTY.

1Remove the drum unit. 2Place it in the plastic bag and seal the

Failure to remove and place it in the plastic bag

bag completely.

3Remove the AC cord and the extention

wire of the paper tray from the printer.
Re-pack the printer. See

“REPACKING THE PRINTER” in
Chapter 5.

(For USA & CANADA Only)

For technical and operational assistance, please call:

In USA 1-800-276-7746 (outside California)

714-859-9700 Ext. 329(within California)

In CANADA 1-800-853-6660

514-685-6464 (within Montreal)

If you have comments or suggestions, please write us at:

In USA Printer Customer Support

Brother International Corporation
15 Musick
Irvine, CA 92718

In CANADA Brother International Corporation (Canada), Ltd.

- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6

BBS
For downloading drivers from our Bulletin Board Service, call:
In USA 1-888-298-3616
In CANADA 1-514-685-2040
Please log on to our BBS with your first name, last name and a four digit
number for your password. Our BBS supports modem speeds up to 14,400,
8 bits no parity, 1 stop bit.

Fax-Back System
Brother Customer Service has installed an easy to use Fax-Back System so
you can get instant answers to common technical questions and product
information for all Brother products. This is available 24 hours a day, 7 days
a week. You can use the system to send the information to any fax machine,
not just the one you are calling from.
Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow
the voice prompts to receive faxed instructions on how to use the system and
your index of Fax-Back subjects.

DEALERS/SERVICE CENTERS (USA only)
For the name of an authorized dealer or service center, call 1-800-284-4357.

SERVICE CENTERS (Canada only)
For service center addresses in Canada, call 1-800-853-6660

INTERNET ADDRESS
For technical questions and downloading drivers: http://www.brother.com

CHAPTER 1 INTRODUCTION

ABOUT THE GUIDEBOOKS

Finding Out How to Use the Printer

You have two guidebooks for this printer. Read each guidebook in the
following order:

1. Read the Quick Setup Guide to set up your printer and to ensure
proper connection with your computer. It also contains information
for installing the printer driver, fonts an d Remote Printer Console
Program. (HL-1040/1050 only)

2. Read this On-line User’s Guide to get information about the
following.

• Features and operating environment requirements of your printer –
Chapter 1

• Paper Handling – Chapter 2

• Control Panel – Chapter 3

• Options – Chapter 4

• Maintenance – Chapter 5

• Troubleshooting – Chapter 6

• Specifications – Appendices

• Index

1-1

ABOUT YOUR PRINTER

y)

Printer Overview

Multi-Purpose Sheet Feeder

Top Cover

Extension Support Wire

Output Tray

RS-422A/RS-232C

Serial Interface Po rt

(HL-1040/1050 only)

Paper Support

Fig. 1-1 Front View

Paper Guide

Manual Feed Slot

ON

1234 5678

Control Panel

Parallel Interface Port

USB Port (HL-1050 Onl

1-2

AC Inlet

Power Cord

Fig. 1-2 Rear View

Power Switch

✒ Note

An RS-422A/RS-232C Serial Interface Port, containing an RS-422A/RS­232C Slide Switch and DIP Switches for Serial setting is optionally
available for the HL-1040/1050 series printers only. Some models may
have this option pre-installed.

System Requirements in Brother Printing Solution for Windows

Check the following system requirements to setup and operate the printer
in Brother Printing Solution for Windows:



IBM PC or compatible with 80486 SX or higher microprocessor



Parallel interface (or printer port)



4 MB or more of memory (8 MB recommended)



10 MB of space available on your hard disk for the printer driver and all
fonts



Microsoft Windows 95/98, 3.1/3.11 or Windows NT 4.0

Caution

!

The HL-820/1020 printer has been designed specifically for Windows
95/98, 3.1/3.11 and Windows NT 4.0. It cannot work in a DOS
environment such as MS-DOS.

Features

This printer has the following features:

❏ High Resolution and Fast Printing Speed

HL-820 :

True 600 dots per inch (dpi) with microfine toner and up to 8
pages per minute (ppm) printing speed (A4 or Letter paper).

HL-1020 :

True 600 dots per inch (dpi) with microfine toner and up to 10
pages per minute (ppm) printing speed (A4 or Letter paper).

HL-1040 :

True 600 dots per inch (dpi) with microfine toner and up to 10
pages per minute (ppm) printing speed (A4 or Letter paper).

HL-1050 :

True 600 dots per inch (dpi) and 1200 x 600 dpi for graphics with
microfine toner and up to 10 pages per minute (ppm) printing
speed (A4 or Letter paper).

❏ Versatile Paper Handling

The printer has a multi-purpose sheet feeder an d straight paper path
mechanism. Using this mechanism, you can load A4, letter, legal, B5,
A5, A6 and executive sizes of paper, and various types of paper
including envelopes, organizer paper, and your custom paper size.
The multi-purpose sheet feeder also allows manu al paper loading, so
you can also use labels and transparencies.

1-3

❏Enhanced Printing Performance and User-Friendly Operation f or

Windows

The dedicated printer driver and TrueType-compatible fonts for
Microsoft

®

®

Windows 95/98 and Windows 3.1 are available on the floppy
disk and CD-ROM supplied with your printer. You can easily install
them into your Windows system using our installer program. The
driver supports our unique compression mode to enhance printing
speed in Windows applications and allows you to choose various
printer settings including toner saving mode, custom paper size, sleep
mode, gray scale adjustment, resolution and so forth. You can easily
set these print options through the Printer Setup Menu within the
Windows Control Panel.

❏(For HL-1040/1050 Only)

Remote Printer Console Program for DOS

The utility program, Remote Printer Console (RPC), is av ailab le o n a
floppy disk supplied with your printer. When you operate your
computer in the DOS (Disk Operating System) environment, this
program allows you to easily change the default settings of the printer
such as fonts, page setup, emulations and so on.
This program also provides a status monitor program, which is a
Terminate-and-Stay Resident (TSR) program. It can monitor the
printer status while running in the background and report the current
status or errors on your computer screen.

❏(For HL-1040/1050 Only)

Popular Printer Emulation Support

These printers support the following popular printer emulation modes.
The HL-1040 supports HP LaserJet IIP, Epson FX-850, and IBM
Proprinter XL.
The HL-1050 supports HP LaserJet 6P/6L, Epson FX-850 and IBM
Proprinter XL. When you use DOS application software or Windows
version 3.0 or earlier, you can use any of these emulations to operate
the printer. The printer also supports auto-emulation switching
between HP and Epson or HP and IBM. If you want to select the
printer emulation, you can do it using the Remote Printer Console
Program.

1-4

❏ Printer Status Monitor with Bi-directional Parallel Interface

The printer driver can monitor your printer’s status using bi­directional parallel communications. A high quality bi-directional
parallel printer cable is recommended.

The printer status monitor program can show the current status of
your printer. When printing, the animated dialog box appears on your
computer screen to show the current printing process. If an error
occurs, a dialog box will appear to let you know what to correct. For
example: when your printer is out of paper, the dialog box will display
“Paper Empty” and instructions for the proper corrective action.

❏ (For HL-1050 Only)

USB Interface

The Universal Serial Bus Interface is an interface which allows the
printer to connect to multiple periph eral devices.

❏ (For HL-1050 Only)

High Resolution Control & Advanced Photoscale Technology

High resolution control (HRC) technology provides clear and crisp
printouts. Use this function to get smooth text print quality.
Advanced Photoscale Technology enables the printer to print graphics
in 256 grayscales, producing nearly photographic quality. Use this
function when you want to print photographic images.

❏ (For HL-1040/1050 Only)

Optional Apple Macintosh

®

Interface

An optional Apple Macintosh serial interface is available, which
allows your printer to be connected to Apple Macintosh computers.
With this option, you can use your printer with both an IBM PC, or
compatible, and an Apple Macintosh at the same time. This optional
interface board can be used as an RS-422A interface for Macintosh or
an RS-232C serial interface for an IBM PC or compatible.

❏ Enhanced Memory Management

The printer provides its own data compression technology in the
printer hardware and the supplied printer driver software, which can
automatically compress graphic data and font data efficiently into the
printer’s memory. You can avoid memory errors and print most full
page 600 dpi graphic and text data, including larger fonts, with the
printer’s standard memory.

1-5

❏ Environment-Friendly

Economy Printing Mode

This feature will cut your printing cost by saving toner. It is useful to
obtain draft copies for proof-reading. You can select from two
economy modes—25% toner saving and 50% toner saving—through
the Windows printer driver supplied with your printer.

Sleep Mode (Power Save Mode)

When the printer is not used for a certain amount of time, sleep mode
automatically reduces power consumption. The printer consumes less
than 13 W when in sleep mode.

Low Running Cost

Since the toner cartridge is separate from the drum unit, you need to
replace only the toner cartridge after approximately 2,400 pages,
which is cost effective and ecologically friendly. (Some models are

supplied with a starter toner cartridge which must be replaced
after 1,000 pages.)

The actual number of pages printed with each toner cartridge may
vary depending on your average type of print job.

1-6

OPERATING AND STORAGE ENVIRONMENT

Please take note of the following before using the printer.

Power Supply

Use the printer within the specified power range.

AC power: ±10% of the rated power voltage in your country
Frequency: 50/60 Hz (220 V– 240 V) or 50/60 Hz (110–120 V)

The power cord, including extensions, should not exceed 5 meters (16.5
feet).

Do not share the same power circuit with other high-power appliances,
particularly an air conditioner, copier, shredder and so on. If it is
unavoidable that you must use the printer with these appliances, it is
recommended that you use an isolation transformer or a high-frequency
noise filter.

Use a voltage regulator if the power source is not stable.

Environment

The printer should be installed near a power outlet, which is easily
accessible.

Use the printer only within the following ranges of temperature and
humidity.

Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F)
Ambient humidity: 20% to 80% (without condensation)

The printer should be used in a well ventilation room.

Place the printer on a flat, horizontal surface.

Keep the printer clean. Do not place the printer in a dusty place.

Do not place the printer where the ventilation hole of the printer is
blocked.

Do not place the printer where it is exposed to direct sunlight. Use a blind
or a heavy curtain to protect the printer from direct sunlight when the
printer is unavoidably set up near a window.

Do not place the printer near devices that contain magnets or generate
magnetic fields.

1-7

Do not subject the printer to strong physical shocks or vibrations.

Do not expose the printer to open flames or salty or corrosive gasses.

Do not place objects on top of the printer.

Do not place the printer near an air conditioner.

Keep the printer horizontal when carrying.

Do not cover the slots in the top cover.

1-8

CHAPTER 2 PAPER HANDLING

CHAPTER 2
PAPER HANDLING

PAPER SPECIFICATIONS

The printer can handle paper that has the following specifications.

Paper Type Paper Size

Cut sheet A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Custom

size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches)
Envelopes DL, C5, COM-10, Monarch, 9” x 12”
Organizer Day-Timer® J, K, L

(70-216 x 127-356 mm, 2.75-8.5 x 5-11 inches)
Labels and
Transparencies

Paper Capacity in Feeder

Multi-purpose Sheet Feeder:

A4/Letter paper: Up to 22 mm (0.87 inch) in height (up to the mark)

Legal paper: 100 sheets
Envelopes, Organizer:10 sheets

Output Tray: Approx. 100 sheets of 75 g/m

A4, Letter (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches)

2

Approx. 200 sheets of 75 g/m
30 sheets of 157 g/m

2

(42 lb.) A4/Letter paper

(20 lb.)

2

(20 lb.) A4/Letter

paper

Cut Sheet Envelope

Basis Weight 60 to 157 g/m

(16 to 42 lb.)

Caliper



0.03 to 0.08 in.

(0.08 to 0.2 mm)

2

75 to 90 g/m

2

(20 to 24 lb.)

single thickness

0.0033 to 0.0058 in.
(0.084 to 0.14 mm)
single thickness

Moisture Content 4% to 6% by weight 4% to 6% by weight

Recommended paper

Cut sheet: Xerox 4200

(in USA) / Xerox 80 Premier Paper (in Europe)

or equivalent
Label: Avery laser label or equivalent
Transparency:3M CG3300 or equivalent

2-1

USER’S GUIDE

Remarks

It is recommended that you test paper, especially special sizes and types
of paper and heavy paper, on this printer before purchasing large
quantities.

Avoid using coated paper, such as vinyl coated paper.

Avoid using preprinted or highly textured paper.

Use a recommended type of paper, especially plain paper and
transparencies, for optimum printing. For more information on paper
specifications, consult your nearest authorized sales representative or the
place you purchased your printer.

If the paper has problems feeding from th e multi-purpose sheet feeder,
use the manual feed slot and try again.

Use neutral paper. Do not use acid paper to avoid any damage to the
printer drum unit.

You can use recycled paper in this printer.

Make sure to select the appropriate media type in the printer driver for
optimum printing.

The print quality might be degrad ed or the life of drum unit might be
shortened with the following usage.



Using paper with narrower width than A4/Letter continuously



Using the printer for a special job (i.e. printing of name cards etc.)

Cut Sheet

We recommend you use long-grained paper for the best print quality.
If you are using short-grained paper, it could be the cause of paper jams.

Labels / Transparencies

Avoid feeding labels with carrier sheets exposed, or your printer will be
damaged.

We recommend you use label or transparencies which are designed for
use in laser printers.

2-2

CHAPTER 2 PAPER HANDLING

Special Paper

Before using paper with holes such as organizer sheets, you must fan the
stack well to avoid paper jams and misfeeds.

Do not use organizer sheets that are stuck together. The paste used might
cause damage to the printer.

Before using any paper, make sure that it is not curled. If it is, you should
straighten the paper as much as possible. Feeding curled paper can cause
paper jams and misfeeds.

Fig. 2-1 Fan the Paper and

Straighten the Paper

The printer can handle 9” width paper. However, you may get stains on
the paper outside 8.5” width or on the back of the paper.

If different types of paper are loaded at the same time in the feeder, it
may cause paper jams or mis-feeds.

2-3

USER’S GUIDE

Envelopes

The following types of envelopes are not recommended for use.



Damaged, curled, wrinkled, or irregularly shaped envelopes



Extremely shiny or highly textured envelopes



Envelopes with clasps



Envelopes with self-adhesive closures



Envelopes of baggy construction



Envelopes not sharply creased



Embossed envelopes



Envelopes already printed by a laser printer



Envelopes pre-printed on the inside



Envelopes that cannot be arranged uniformly when placed in a pile

Fig. 2-2 Envelopes

Printable Area The figure below shows the physically printable area.

(Except 9”x12” envelope)

Unprintable area
Approximately 4 mm(0.16 inch) for any sizes of paper

Fig. 2-3 Printable Area

2-4

MULTI-PURPOSE SHEET FEEDER

The printer has a multi-purpose sheet feeder th at can feed plain paper,
envelopes, transparencies and organizer paper.

To use the multi-purpose sheet feeder, follow these step s:

1. Make sure that you have selected the proper paper source, paper size,
media type and orientation.

✒ Note



You may select the proper paper source, paper size, and orientation in
your application software.



If your application software does not support your custom paper size,
select the next paper size up that is closest but larger than the custom
size. Then adjust the print area by changing the right and left margins
in your application software.

2. Make sure that the multi-purpose sheet feeder contains the selected
size of paper in the selected orientation. If necessary, change the paper
in the feeder.

CHAPTER 2 PAPER HANDLING

3. Send your file or document to the printer.
When the printer receives data, it begins the print process by loading

paper from the multi-purpose sheet feeder. If the printer is in sleep
mode when it receives data, it will wake up an d start the printing
process automatically.

2-5

USER’S GUIDE

Loading Paper into the Feeder

To load paper into the feeder, follow these steps.

1.Open the multi-purpose sheet feeder b y gently pulling the lid forward
towards you. ( ➀ )

2.Load paper into the multi-purp ose sheet feeder with the printing
surface face down. ( ➁ )

Caution

!



The feeder can hold up to 200 sheets of plain paper (75 g/m2, 20 lb.).
If you load too many sheets, paper jams could occur.



Make sure that the paper is stacked below the ▼ mark.



If there is still some paper in the feeder, you must first remove it, put
it together with the new paper and then in sert the stack in the feeder.

2-6

Fig. 2-4 Opening the Feeder and

Loading Paper or Envelopes in the Feeder

✒Note

If you load envelopes in the feeder, make sure they are inserted in the
direction shown above.

CHAPTER 2 PAPER HANDLING

3.Move the paper guide to the paper width. ( ➀ )

Caution

!

Failure to set the paper guide to the paper size may cause paper skew or
jams.

4.Close the multi-purpose sheet feeder. ( ➁ )

Fig. 2-5 Moving the Paper Guide

and Closing the Feeder

✒Note

If the multi-purpose sheet feeder runs out of paper when you try to print,

Alarm

the
You have to load paper in the feeder and push the panel switch to cancel
the alarm and continue printing. If p a p e r jam s in the printer, the

Paper

and

to “PAPER JAMS” in Chapter 6.

Paper

and

lamps also blink. If the error is a paper jam, clear it referring

lamps blink to alert you to a paper empty error.

Alarm

2-7

USER’S GUIDE

Two Side Printing (Manual Duplexing)

The supplied printer driver for Windows 95/98 or Windows 3.1 enables
manual duplex printing. For more information about settings, see the help
text in the printer driver.

The printer prints all the even numbered pages on one side of the paper
first, and then prints all the odd pages on the reverse side of the paper.

When you have finished printing the even numbered sides of the paper,
the driver instructs you to re-insert the paper by a pop-up message on the
computer screen. Follow the instructions on how to reinsert the paper.

✒Note



Before re-inserting the sheets, you have to straighten them, or you will
get paper errors.



The use of very thin or very thick paper is not recommended.



If you encounter a double feeding error, we recommend that you hold
all sheets of paper except the front sheet while the paper is feeding.

2-8

Fig. 2-6 Notes for Manual Duplexing

✒Note

When you use the Manual Duplex function, it is possible that paper jams
may occur or print quality migh t n ot be satisfactory.

MANUAL FEED SLOT

The multi-purpose sheet feeder also has a man u a l feed slot. You can
manually load paper sheet by sheet from this slot. You do not need to
remove paper from the multi-purpose sheet feeder when using the manual
feed slot.

❏When you load one sheet of paper manually:

You do not need to choose manual feed in the Setup dialog box of
your printer driver. Holding the selected size of paper in the selected
orientation (Portrait or Landscape), place the side of the paper you
wish to print on face down into the manual feed slot. Align the paper
at the center of the manual feed slot, and be su re to insert it all the
way until the top edge of the paper ( or envelope) strikes the bottom of
the manual feed slot to avoid paper mis-feeding. ( ➀ ) Move the
paper guide of the manual feed slot to the paper width you are using. (➁)

CHAPTER 2 PAPER HANDLING

Fig. 2-7 Moving the Paper Guide

❏When you load more than one sheet of paper manually:

Open the Setup dialog box of the supplied Windows printer driver and
choose Manual Feed in the Paper Source section. Follow the above
instructions to load the first page. The printer automatically starts
printing. After the first page is printed, the dialog box appears and
prompts you to load the next page. Load a sheet and choose OK to
resume printing. Repeat these steps until you have finished printing all
the pages.

Caution

!

If bi-directional communication is not operational between the printer and
the computer, such as when the printer is shared on a network, the dialog
box will not appear to load the next page. Manual paper feeding is not
recommended when your printer is attached to a network.

2-9

USER’S GUIDE

✒ Note



Insert paper firmly into the manual feed slot.



Be sure to load sheet by sheet when using the manual feed slot.

2-10

CHAPTER 2 PAPER HANDLING

!

OUTPUT TRAY AND PAPER SUPPORT WIRE

The printer ejects paper with printed surfaces face down into the output
tray at the front of the printer.

When the output tray is closed, the ejected paper comes out sheet by sheet
through the slit at the front. When you open the tray, sheets can be
stacked on the tray.

Follow these steps to open the output tray:

1. Pull the top of the tray down (➀).

2. Extend the extension support wire (➁).

Fig. 2-8 Opening the Output Tray and

Extending the Extension Support Wire

You can stack up to 100 sheets in the output tray.

Caution



When you use transparencies, remove each sheet immediately after
printing. Stacking sheets may cause paper curled or paper jam.



Continuous printing with the output tray closed may cause
condensation inside the output tray.

2-11

CHAPTER 3 CONTROL PANEL

LAMPS AND SWITCH

This section refers to the following lamps and switch on the printer
control panel.

Data

Toner

Ready

Paper

CHAPTER 3 CONTROL PANEL

Drum

Alarm

Fig. 3-1 Lamps and Switch on Control Panel

✒ Note

When the
including the

Ready (Paper) Lamp

Ready

The

Lamp Printer status

Off

❍

Blinking

❍↔●

Blinking

❍↔●

On

●

This lamp also works as the
blink simultaneously to indicate a paper error. See “Operator Calls”

Chapter 6.

power

switch is off or the printer is in sleep mode, all lamps

Ready

lamp are off.

lamp indicates the current status of the printer.

power

The
mode. If the printer is in sleep mode, it will wake
up automatically when it receives data or you
press the control panel switch.

The printer is warming up.
(Blinking at 1 second intervals)

The printer is cooling down and stops printing
until the printers internal temperature lowers.
(Blinking at 2 seconds intervals)
The printer is ready to print.

switch is off or the printer is in sleep

Paper

lamp with the

Alarm

lamp. They

3-1

USER’S GUIDE

Data (Toner) Lamp

Data

The

lamp indicates the current status of the print data process.

Lamp Printer status

Off

❍

Blinking

❍↔●

On

●

The printer has no print data.

The printer is receiving data from the computer or
the printer is processing data in memory.

Print data remains in the printer memory. If th e

Data

lamp is on for a long period of time and
nothing has printed, you need to press the
to print the remaining data.

switch

Drum Lamp

Alarm Lamp

This lamp also works as the
blink simultaneously to indicate a toner error. See “REPLACING THE

TONER CARTRIDGE” in Chapter 5 and “Operator Ca lls” in Chapter 6.

Drum

The

The
OPEN” and “MEMORY FULL.” If any other error occurs, the printer
indicates the error by blinking the
printing an error report.

lamp indicates the drum unit is nearly at the en d of its life.

Lamp Printer status

Off

❍

On

●

Alarm

The drum unit can be used.

The drum unit is nearly at the end of its life.
Installing a new drum unit turns off th is lam p. See

“REPLACING THE DRUM UNIT” in Chapter 5.

lamp blinks to indicate a printer error status such as “COVER

Toner

Alarm

lamp with the

lamp with another lamp or by

Alarm

lamp. They

3-2

✒ Note

Ready, Data

The
with the

in Chapter 6 and take corrective action for the error.

Alarm

lamp. See “ALARM INDICATIONS AT A GLANCE”

and

Drum

lamps are used to indicate printer errors

Switch

switch

This
situation.

Cancel printing

If you press the
printing and ejects the paper.

Wake-up

If the printer is in sleep mode, pressing the
ready state.

Form Feed

If the
remaining in the printer memory: th is o p e ratio n is called “Form Feed.”

Error Recovery

If an error occurs, the printer will recover from some errors
automatically. If the error does not clear automatically, press the
to clear the error and continue printer operation.

will be used for the following purpose de p e n ding on the

Data

lamp is on, press the

Other Control Features

The printer has the following useful features:

switch

CHAPTER 3 CONTROL PANEL

during printing, the printer immediately stops

switch

switch

. The printer prints any data

wakes it up into the

switch

Sleep Mode

When the printer does not receive data for a certain period of time (time­out), it enters sleep mode. Sleep mode acts as though the printer was
turned off. The default time-out is 5 minutes. Wh ile the printer is in sleep
mode, all the
can still receive data from the computer. Receiving a print file or
document automatically wakes up the printer to start printing. Pressin g

switch

the

✒ Note



When the printer goes into sleep mode, the fan will not stop until the
printer engine has cooled down.



Sleep mode allows the print engine to cool, so the temperature of your
room and how long the printer has been in sleep mode affects the
warm-up time. This warm-up time can take up to 30 seconds. The

Ready



You can change the time out for the sleep mode with the supplied
printer driver (all models) or Remote Printer Console program (HL­1040/1050 only). Refer to the Help section in the printer driver or
RPC program for more information about the sleep mode setting.

lamps

are off and it is as if it was turned off, but the printer

also wakes up the printer.

lamp blinks to indicate that the printer is warming up.

3-3

USER’S GUIDE

Test Print Mode

The printer has the following test pr int mode. Follow these steps:

1.Make sure that the top cover is closed.

2.Hold down the switch and turn on the

switch

Drum

The

depressed until the

lamp lights to indicate that the printer is in the test print

Drum

mode.

3.Press the

switch

switch

again to execute the test print or hold down the

to select another option and release the

selected option.

The test print mode varies depending upon the printer model as
follows:

Lamp Lit Choice Function

Drum

Test sample page The printer prints a test sample page.

The printer returns to the ready status after
printing.

Alarm

Print Config & Print
Fonts I

The printer prints the current configuration of
the printer and a list of the internal fonts.
The printer returns to the ready status after
printing. (HL-1040/1050 only)

Ready

Factory Reset The printer is restored to the factory setting and

permanent fonts and macros are cleared.
The printer returns to the ready status after
printing. (HL-1040/1050 only)

Data

Hex Dump Print The printer can print data as hexadecimal values,

so that you can check data errors and problems.
To exit from this mode, you have to turn off the
printer. (HL-1040/1050 only)

power

switch. Keep the

lamp comes on.

switch

to execute the

3-4

CHAPTER 4 OPTIONS

CHAPTER 4 OPTIONS

SERIAL INTERFACE BOARD RS-100M

(For HL-1040/1050

Only)

To connect the printer to a DOS computer with a serial interface or to an
Apple Macintosh computer, you need to install the optional serial
interface board. When you have installed the serial interface board, you
can share the printer between two computers (two IBM compatible PCs
or one IBM compatible PC and one Apple Macintosh) using the parallel
and serial interfaces at the same time. Automatic interface selection is a
standard feature.

✒Note



The serial interface board for this printer is optional, but in some
countries the serial interface board may have been installed by either
the factory or dealer.



The serial interface for Apple Macintosh (RS-422A) will only print at
300 dpi.

The serial interface board is installed onto the main controller board
inside the printer. For the details about installation, see the instruction
guide which was provided with the serial interface board.

Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface

✒Note

This section is only for printer models which have had the serial interface
installed.

Caution

!

Be sure to select the serial interface type to match your computer as
follows:



For Apple Macintosh computers: you should not have to change any
settings because the Apple (RS-422A) setting is factory selected
(default).



For IBM compatible PCs you should move the switch to the IBM
(RS-232C) setting.



If you are using an Apple Macintosh on the RS-422A port and an
IBM compatible PC on the parallel port, it is not necessary to make
any changes to the switch setting.

4-1

USER’S GUIDE

!

If necessary, select the interface type as follows:

1. Make sure that the printer is in the off-line state.

2. Select the RS-422A(Apple) or RS-232C(IBM) interface by changing
the serial interface slide switch to the right for IBM(RS-232C) or to
the left side for Apple(RS-422A).

Fig. 4-1 Selecting the RS-422A (Apple) or RS-232C (IBM ) S eri al Interface

Setting the Serial Interface Parameters

✒ Note

This section is only for printer models which have had the serial interface
installed.

Caution

Be sure to set the parameters to match your computer as follows:



Never change the RS-422A parameters for Apple Macintosh
computers. Because the RS-422A parameters have been correctly set
at the factory for Apple Macintosh computers, you do not need to
change the settings. You may skip this section. If you change
parameters for the RS-232C serial interface and you switch back to
RS-422A for Apple Macintosh computers, be sure to restore the
parameters to the factory settings.



Set the RS-232C parameters to match your computer. You can set
serial settings in several different places, within your DOS
application, within the Windows Printer Icon (for Windows
application software only), or within your AUTOEXEC.BAT file
using MODE commands. For information on serial interface
parameters, see the user’s guide of your computer or software.

4-2

CHAPTER 4 OPTIONS

If necessary, set the serial interface parameters as follow:

1. Make sure that the printer is in the off-line state.

2. Set the serial interface parameters by moving up (on) or down (off)
the selectors of the dual in-line package (DIP) switch.

ON

12345678

Fig. 4-2 Setting the Serial Interface Parameters

Table 1: Serial Interface Parameters Settings
Selector Parameters On (up) Off (down)

1 Baud Rate — See Table 2. —
2 Baud Rate — See Table 2. —
3 Data Length 7 bits 8 bits
4 Stop Bit 2 bits 1 bit
5 Parity — See Table 3. —
6 Parity — See Table 3. —
7 Protocol Xon/Xoff + DTR DTR only
8 Robust Xon On Off

Table 2: Baud Rate Settings
Selector 1 Selector 2 For RS-422A For RS-232C

Off Off 57600 9600
On Off 9600 4800
Off On 1200 1200
On On 19200 19200

4-3

USER’S GUIDE

Table 3: Parity Settings
Selector 5 Selector 6 Parity

On On Odd
On Off Even
Off — None

✒Note



The factory settings are indicated in bold.



If the robust Xon setting is turned on with selector 8, the printer sends
Xon signals at one second intervals to the connected computer until it
receives data. It is effective only if selector 7 is set to the On po sition
for the Xon/Xoff plus DTR setting.

Connecting the Serial Interface Cable

✒Note

This section is only for printer models which have had the serial interface
installed.

You need a serial interface cable with an 8-pin, DIN-type connector to
connect your printer and computer.

✒Note



Consult your dealer for a serial interface cable.



If you are a Macintosh user, you can easily find the necessary cable at
a local computer store. Look for Apple serial cables labeled as
“Macintosh to ImageWriter II or “Macintosh to Personal
LaserWriter 300” or the “Apple System Peripheral 8 Cable”. Do not

purchase a serial cable labeled as “Straight-through” or
“LocalTalk.”



If you are a PC user, you need to purchase a special serial cable from
your dealer. If you have a 9-pin connector on your computer, look for
a cable labeled “IBM AT to ImageWriter II” cable. If you have a 25­pin connector, look for a cable labeled “DB25 to ImageWriter II.”
These cables most likely would be found in the Apple Macintosh
section at your computer dealer. For more information about the
interface specification, consult your dealer.

4-4

CHAPTER 4 OPTIONS

You can connect a parallel and a serial interface cable at the same time.
The auto interface selection function allows you to share the printer with
two computers. To do this, connect the parallel interface cable and then
connect the serial interface cable as follows:

power

power

switch is turned off.

power

switch before connecting or disconnecting

switch.

1. Make sure that the

Caution

!

Be sure to turn off the
the interface cables, or the printer may be damaged.

2. Insert and secure the parallel interface connector into the parallel
interface port of your printer.

3. Insert and secure the serial interface connector into the serial interface
port of your printer.

4. Turn on the

4-5

USER’S GUIDE

ADDITIONAL MEMORY (HL-1050 Only)

The HL-820/1020/1040

additional memory cannot be fitted.

The HL-1050

optional additional memory. The memory can be expand ed up to 36
Mbytes total by installing a commercially available single in-line memory
module (SIMM).

✒

Note

The HL-820/1020/1040 machine memory cannot be expanded.

Additional memory is useful and may be necessary if you are using the
Page Protection function.

Minimum Memory Recommendation (including resident memory)

Page Protect = AUTO or Off

Letter/A4 2 MB 2 MB
Legal 2 MB 2 MB

Page Protect = Letter, A4, or Legal

Letter/A4 2 MB 6 MB
Legal 3 MB 6 MB

printer has 4 Mbyte of standard memory and a slot for

printers have 2 Mbyte of standard memory and

300 dpi 600 dpi

300 dpi 600 dpi

4-6

The following types of SIMM are recommended and can be installed:



1 Mbyte HITACHI HB56D25632B-6A, -7A



2 Mbytes HITACHI HB56D51232B-6A, -7A



4 Mbytes HITACHI HB56A132BV-7A, -7AL, -7B, -7BL



8 Mbytes HITACHI HB56A232BT-7A, -7AL, -7B, -7BL



16 Mbytes HITACHI HB56A432BR-6A, -7A



32 Mbytes HITACHI HB56A832BS-6A, -7A

This printer can accept memory SIMMS with the following
specifications:

Speed 60 nsec - 80 nsec
Pin Type 72 pin
Height 35.00 mm (1.38”) or less
Output 32 bit or 36 bit

CHAPTER 4 OPTIONS

✒

Note

The HL-1050 can also support DIB graphics with a resolution of 1200 x
600 dpi under Windows 95/98/3.1 with the supplied printer driver.
We recommend to expand the printer memory to avoid any memory full
error.

✒Note

The printer has only one slot for a SIMM upgrade. If you want to increase
your printer memory again after you have already installed a SIMM
module into the slot, you will need to remove the previously installed
SIMM first. For example if you had previously increased the printer
memory from the standard 4MB to 12MB by adding an 8MB SIMM and
you wish to increase your total memory to 36 MB, you need to remove
the installed 8MB SIMM and install a new 32MB SIMM into the printer.

Installing the SIMM

To install the SIMM, follow these steps:

1.Turn off the

power

switch and unplug the AC cord from the AC

outlet. Disconnect the interface cable (printer cable) from the printer.

Fig.

Unplug the AC Cord

4-3

and Disconnect the Interface Cable

Caution

!

Be sure to turn off the

power

switch and unplug the AC cord to the
printer before installing or removing the SIMM to/from the main
controller board.

4-7

USER’S GUIDE

2. Unscrew the screws securing the rear plate of the main controller

board to the printer and pull out the main controller board.

Fig.

Removing the Main Controller Board

4-4

3. Unpack the SIMM and hold it by its edge.

Caution

!

SIMM boards may be damaged by even a small amount of static
electricity. Do not touch the memory chips or the board surface. When
handling the board and before installing or removing it, wear an antistatic
wrist strap, or frequently touch the surface of the antistatic package or
bare metal on the printer.

4-8

4. Install the SIMM into the slot and push it gently towares the vertical

until it clicks into place.

Fig.

Install the SIMM

4-5

CHAPTER 4 OPTIONS

5. Install the main controller board into th e printer by sliding it into the

guide rails.

6. Secure the main controller board with th e

four

screws.

7. Reconnect the interface cable (printer cable) from your computer.

Plug

the power cord into the AC outlet and turn on the power switch.

8. To check that the SIMM is installed correctly, you may perform a Test

Print “Print Configuration” which will print the current total memory
size.

4-9

CHAPTER 5

!

MAINTENANCE

REPLACING THE TONER CARTRIDGE

The printer can print approximately 2,400 pages (5% coverage:
A4/Letter) with one toner cartridge. When the toner cartridge is running
low, the
indicate toner low. Initially, some models are supplied with a starter

toner cartridge which must be replaced after 1,000 pages.

✒ Note









Alarm

Actual page count will vary depending on your average document
type. (i.e.: standard letter, detailed graphics, etc.)
It is recommended that you always keep a new toner cartridge ready
for use for when you get the toner low warning.
Discard the used toner cartridge according to local regulations. If you
are not sure of them, consult your local dealer. Be sure to seal up the
toner cartridge tightly so that toner po wder does not spill out of the
cartridge. Do not discard used toner cartridges together with domestic
rubbish.
It is recommended that you clean the printer when you replace the
toner cartridge. See “CLEANING THE PRINTER” in this chapter.

and

Data

(Toner) lamps blink once every 5 seconds to

CHAPTER 5 MAINTENANCE

Drum

Alarm

Ready

Paper

Data

Toner

Fig. 5-1 Toner Low and Empty Indication

Caution

You may print approximately 100 pages after the first toner low
indication. Both
to indicate that the toner is empty. Once this indication appears, your
printer cannot resume printing until you have installed a new toner
cartridge.

Alarm

and

Data

(Toner) lamps will blink continuously

5-1

USER’S GUIDE

Caution

!

Keep the drum unit level after removing the toner cartridge, to avoid
possible toner spill or scatter.

Follow these steps to replace the toner cartridge:

1. Open the top cover towards you. Remove the drum unit by holding

each side of the drum and gently lifting the drum forwards towards
you.

Fig. 5-2 Removing the Drum Unit

✒ Note

It is recommended to put the drum unit on a piece of disposable paper or
cloth in case of accidental toner spill or scatter.

5-2

CHAPTER 5 MAINTENANCE

Warning

After you have just used the printer, some internal parts of the
printer are extremely hot. When you open the top cover of the
printer, never touch the shaded parts shown in the following
illustration.

High Temperature

Fig. 5-3 Inside the Printer

2. Gently turn the lever on the toner cartridge forward until it stops.

✒ Note

The toner cartridge cannot be removed unless the shutter is completely
closed by turning the lever fully to the front.

Fig. 5-4 Turning the Lever to Close the Shutter

5-3

USER’S GUIDE

!

3. Remove the old toner cartridge from the drum unit by pulling it out

gently.

Fig. 5-5 Removing the Old Toner Cartridge

Caution

!

Handle the toner cartridge carefully. If toner scatters on your hands or
clothes, wipe or wash it off with cold water immediately.

4. Unpack the new toner cartridge, gently shake it five or six times and

then remove the protective part.

Caution



Only unpack the toner cartridge immediately before installing it into
the printer. If toner cartridges are left unpacked for a long period of
time, the toner life is shortened.



You can only use a Brother genuine toner cartridge (TN-300
series) which is specially formulated to ensure top print quality.
Using another brand of toner cartridge could void your printer’s
warranty.

Fig. 5-6 Shaking the Toner Cartridge

and Remove the Protective Part

5-4

CHAPTER 5 MAINTENANCE

5. Install the new toner cartridge into the right hand side of the drum

unit. Make sure that the toner cartridge guide bar is exactly aligned
with the guide slot in the drum unit and pushed fully home into the
drum unit to ensure that the toner cartridge and the drum unit fit
together correctly.

Fig. 5-7 Installing the Toner Cartridge

into the Drum Unit

6. Gently turn the lever on the toner cartridge backward until it stops.

Fig. 5-8 Turning the Lever to Open the Shutter

7. Turn the drum unit upside down gently.

5-5

USER’S GUIDE

Home Position (▲)

8. Clean the primary corona wire inside the drum unit by gently sliding

the blue tab to the right and left several times.

Fig. 5-9 Cleaning the Primary Corona Wire

9. Re-install the drum unit into the printer and close the top cover.

5-6

Fig. 5-10 Close the top cover

REPLACING THE DRUM UNIT

!

The printer uses a drum unit to create the print images on paper. If the

Drum

lamp is on, it indicates the drum unit is nearly at the end of its life.
We recommend you prepare a new drum unit to replace the current one.
Even if the
without replacing the drum unit for a while. If there is a noticeable
deterioration in the output print q uality even before the
lights, then the drum unit should be replaced.

Drum

lamp is on, you may be able to continue to print

Ready

Paper

Data

Toner

Alarm

Drum

CHAPTER 5 MAINTENANCE

Drum

lamp

Fig. 5-11 Drum Unit Nearly at the End of its Life

Caution



When removing the drum unit, handle it carefully as it may contain
toner.



You should clean the printer when you replace the drum unit. See

“CLEANING THE PRINTER” in this chapter.

✒ Note

The drum unit is a consumable, and it is necessary to replace it
periodically.
There are many factors that determine the actual drum life, such as
temperature, humidity, type of paper and toner that you use, the number
of pages per print job, etc.. The drum life is estimated at approximately
20,000 pages at 20 pages per job and 8,000 pages at 1 page per job. The
actual number of pages that your drum will print may be significantly less
than these estimates. Because we have no control over the many factors
that determine the actual drum life, we cannot guarantee a minimum
number of pages that will be printed by your drum.

For best performance, use only genuine Brother toner, and the product
should only be used in a clean, dust-free environment with adequate
ventilation.

5-7

USER’S GUIDE

Follow these steps to replace the drum unit:

1. Open the top cover towards you. Remove the old drum unit.

Fig. 5-12 Removing the Drum Unit

Warning

After you have just used the printer, some internal parts of the
printer are extremely hot. When you open the top cover of the
printer, never touch the shaded parts shown in the following
illustration.

5-8

High Temperature

Fig. 5-13 Inside the Printer

2. Remove the toner cartridge from the drum unit and keep it in a safe

place. For more information, see “REPLACING THE TONER

CARTRIDGE” in this chapter.

✒ Note



Discard the used drum unit according to local regulations. If you are
not sure of them, consult your local dealer/retailer. Be sure to seal up
the drum unit tightly so th at toner powder does not spill out of the
unit. Do not discard used drum units together with domestic rubbish.



It is recommended to put the drum unit on a piece of disposable paper
or cloth in case of accidental toner spill or scatter.

CHAPTER 5 MAINTENANCE

Fig. 5-14 Removing the Toner Cartridge

3. Unpack the drum unit and gently shake it five or six times

horizontally.

Fig. 5-15 Shaking the Drum Unit

Caution

!



Do not remove the starter sheet.

Fig. 5-16 Do Not Remove the Starter Sheet



Only unpack a drum un it immediately before installing it into the

Starter Sheet

printer. If an unpacked drum unit is subjected to excessive direct
sunlight or room light, the unit may be damaged.



Handle the toner cartridge and the drum unit carefully as it contains
toner. If toner scatters and your hands or clothes get dirty, wipe or
wash it off with cold water immediately.

5-9

USER’S GUIDE

4. Install the toner cartridge into the new dr um unit. For more

information, see “REPLACING THE TONER CARTRIDGE” in this

chapter.

5. Install the new drum unit in to the printer.

Fig. 5-17 Installing the Drum Unit

6. Close the top cover.

7. The printer automatically ejects the starter sheet. Ejecting this sheet

resets the drum life alarm.

Starter Sheet

Fig. 5-18 Ejecting the Starter Sheet

5-10

CLEANING THE PRINTER

!

Clean the printer exterior and interior periodically. If printed pages get
stained with toner, clean the printer interior and drum unit.

Cleaning the Printer Exterior

Clean the printer exterior as follows:

CHAPTER 5 MAINTENANCE

1. Turn off the

Warning

There are high voltage electrodes inside the printer. Before cleaning
the printer, make sure to turn off the power switch and unplug the
power cord from the power outlet

2. Remove the paper in the multi-p urpose sheet feeder.

3. Use a damp cloth for cleaning.

power

switch and unplug the power cord.

Fig. 5-19 Turning off the Switch and Unplugging

Caution

Use water or neutral detergents for cleaning. Cleaning with volatile
liquids such as thinners or benzene will damage the surface of the printer.

4. Wipe dirt and dust away from the printer exterior and feeder with a

cloth.

5. Load paper into the multi-pur p ose sheet feeder, and plug in the power

cord.

5-11

USER’S GUIDE

Cleaning the Printer Interior and Drum Unit

Clean the printer interior and the drum u nit as follows:

1.Turn off the

Warning

There are high voltage electrodes inside the printer. Before cleaning
the printer, make sure to turn off the power switch and unplug the
power cord from the outlet.

2.Open the top cover of the printer.

3.Take the drum unit out of the printer and put it aside.

Warning

After you have just used the printer, some internal parts of the
printer are extremely hot. When you open the top cover of the
printer, never touch the shaded parts shown in the following
illustration.

power

switch and unplug the power cord.

Fig. 5-20 Turning off the Switch and Unplugging

5-12

High Temperature

Fig. 5-21 Inside the Printer

USER’S GUIDE

4.Gently wipe the scanner window with a soft dry cloth.

Scanner Window

Fig. 5-22 Cleaning the Scanner Window

Caution

!



Do not touch the scanner window with your fingers.



Do not wipe the scanner window with cleaning alcohol (isopropyl).

5.Turn the drum unit upside down carefully.

Caution

!

Handle the drum unit carefully as it contains toner. If toner scatters and
your hands or cloths get dirty, wipe or wash it off with cold water
immediately.

✒Note

It is recommended to put the drum unit on a piece of disposable paper or
cloth in case of accidental toner spill or scatter.

5-14

USER’S GUIDE

Home Position (▲)

6. Clean the primary corona wire inside the drum unit by gently sliding

the tab to the right and left several times.

Fig. 5-23 Cleaning the Primary Corona Wire

7. Return the tab to the home position (▲ mark position) before

reinstalling the drum unit.

Caution

!

Be sure to position the tab at the home position, or printed pages may
have vertical stripes.

8. Install the drum unit into the printer.

See the section “REPLACING THE DRUM UNIT” in Chapter 5.

9. Close the top cover.

10.Plug in the power cord and turn on the

power

switch.

5-14

RE-PACKING THE PRINTER

!

Caution

Whenever you transport the printer, use the packing materials which are
provided with your printer. Also, follow the steps below to re-pack the
printer, or the printer may be damaged which will void the printer’s
warranty.

CHAPTER 5 MAINTENANCE

1. Turn off the

Remove the AC cord and the extention wire of the paper tray from the
printer.

2. Open the top cover.

3. Remove the drum unit assembly, referring to the previous section.

✒ Note

Remove the drum unit assembly with the toner cartridge included.

power

switch and unplug the printer from the AC outlet.

Fig. 5-24 Removing the Drum Unit Assembly

5-15

USER’S GUIDE

4. Place the drum unit assembly in the plastic bag and seal the bag

completely.

Fig. 5-25 Placing the Drum Unit in the Plasti c Bag

5. Close the top cover, the extension wire, and the output tray.

6. Wrap the printer in the plastic bag and place it in the original carton

box with the original Styrofoam packing material.

7. Place any documents (manual and any documentation describing the

reason for repacking the printer) and the drum unit assembly in the
carton box as shown below.

8. Close the carton box and tape it.

Manuals

Printer

Fig. 5-26 Repacking the Printer

Drum Unit
Including Toner
Cartridge

Carton

5-16

CHAPTER 6 TROUBLESHOOTING

ALARM INDICATIONS AT A GLANCE

Operator Calls

If a recoverable error occurs, the printer indicates an ‘operator call’ by
blinking the

Find the error and take the proper action to correct it. The printer
automatically recovers from most errors, but you may need to reset the
printer with the panel switch as described below.

Blinking Lamp Error Action

Paper

❍↔●

Alarm

❍↔●

Toner

❍↔●

Alarm

❍↔●

(every 5 seconds)

Toner

❍↔●

Alarm

❍↔●

(Fast blinking)

Alarm

lamp and any of the following lamps.

Paper jam Clear the paper jam referring to the next section

“PAPER JAMS” and press the panel

the printer does not automatically resume printing.

Paper empty Load paper in the printer referring to Chapter 2

and press the panel
Misfeed Reinstall the paper and press the panel
Toner low Indicates that the printer has approximately 100

pages of printing left before the toner cartridge is

empty. Prepare a new toner cartridge.
Toner Empty Replace the toner cartridge with a new one

referring to Chapter 5.

CHAPTER 6 TROUBLESHOOTING

switch

switch

.

switch

if

.

6-1

USER’S GUIDE

For errors shown below, the printer indicates an operator call by blinking
the Alarm lamp. If you use the printer with the supplied Windows driver,
the status monitor will appear to indicate the error on your computer
screen. The HL-1040/1050 printer also prints some error messages on
paper.

Error Action

COVER OPEN
PRINT OVERRUN

MEMORY FULL

(For HL-1040/1050 Only)

This error can occur only
when using DOS or
Macintosh.

Parallel Interface Line
Error

Serial Interface Framing
Error

(For HL-1040/1050 Only)

Serial Interface Parity
Error

(For HL-1040/1050 Only)

Close the top cover of the printer.



Press the panel switch to print the data remaining in the
printer.



If you use the supplied Windows driver, try again after
turning on Error Recovery in the PRINT menu of your
application software, (Refer to Help section in Windows
printer driver for the details.)



For HL-1050 only

Expand the printer memory with an optional memory
board and set page protection to ON by using the suuplied
Windows driver or RPC program.



For HL-1050 only

Change the following settings in the supplied Windows
driver and try again. The best combination of the settngs
below will vary depending on your document.

Graphics Mode
TrueType
Use Printer TrueType



If this does not clear the error, reduce the complexity of



mode



Fonts

your document or reduce the print resolution.



Press the panel switch to print the data remaining in the
printer.



Reduce the print resolution or reduce the complexity of
your document.



For HL-1050 only

Expand the printer memory.by adding a commercially
available SIMM.



Press the panel switch to resume printing.



Check that the connection between your computer and
printer is secure and correct, and check the interface cable.



Press the panel switch to resume printing.



Check the communication parameters such as baud rate
and stop bit settingson both your computer and printer.



Press the panel switch to resume printing.



Check the communication parameters such as bit length
and parity settings on both your computer and printer.

6-2

Error Action



Serial Interface Overrun
Error

(For HL-1040/1050 Only)

Serial Interface Input
Buffer Overflow

(For HL-1040/1050 Only)

Press the panel



The interface hardware may be damaged. Consult your
dealer.



Press the panel



Check the communication parameters such as the
handshake protocols on both your computer and printer.



If the error occurs again, the interface hardware may be
damaged. Consult your dealer.

✒ Note

If the printer does not operate as you expect it to, it is recommended that
you turn off the
again. If you still have problems, consult your dealer or our authorized
service representative.

CHAPTER 6 TROUBLESHOOTING

switch

switch

power

switch, wait a few seconds and then turn it on

to resume printing.

to resume printing.

6-3

USER’S GUIDE

Service Calls

If an unrecoverable error occurs, the printer indicates the need for a
service call by lighting all the lamps and then th e following combination
of lamps alternately:

Service Call Fuser

malfunction

Drum
Alarm
Ready
Data

●❍●❍
❍●●❍
❍❍❍●
❍❍❍❍

Laser BD
malfunction

Scanner
malfunction

ROM error

Service Call D-RAM error Service A Service B Service C

Drum
Alarm
Ready
Data

●❍●❍
❍●●❍

●●●❍
❍❍❍●

Service Call Service D Service E0 Service E1 Service P

Drum
Alarm
Ready
Data

Service Call NV-RAM

Drum
Alarm
Ready
Data

●❍●❍
❍●●❍
❍❍❍●

●●●●

CPU Runtime

error

error

●●
❍●

●●

●●● ON ❍ OFF

6-4

If you see any of these service call indications, turn off the

power

switch, wait a few seconds and then turn it on again and try to print again.
If you cannot clear the error and see the same service call indication after

turning on the printer, consult your dealer or our authorized service
representative. Report the error status and situation referring to the above
table.

✒Note

Be sure that the top cover and the main controller board are firmly
installed.

PAPER JAMS

Before you can clear a paper jam error, you need to find the location of
the paper jams. Locate the position referring to the following figure.

Multi-Purpose

Sheet Feeder

Drum Unit

After locating the position, clear the jammed paper referring to the
following descriptions. If the jammed paper is removed completely and
the top cover is closed, the printer may resume printing automatically. If
the printer does not resume printing, press the control panel

Paper

Fig. 6-1 Locating Paper Jam Position

CHAPTER 6 TROUBLESHOOTING

Top Cover

switch

.

Warning

After you have just used the printer, some internal parts of the
printer are extremely hot. When you open the top cover of the
printer, never touch the shaded parts shown in the following
diagram.

High Temperature

Fig. 6-2 Inside the Printer

6-5

USER’S GUIDE

Caution

!

Do not pull jammed paper from the output tra y. Be sure to open the
top cover to remove the jam, or the fuser may get dirty with toner powder
and may result in toner scatter on the next printed page or pages.

Fig. 6-3 Do Not Pull the Jammed Paper from the Output Tray

❏Paper Jam in the Multi-Purpose Sheet Feeder

If a paper jam has occurred inside the multi-purpose sheet feeder,
open the multi-purpose sheet feeder to p ull the jammed paper upward
out of the feeder; then close the multi-purp ose sheet feeder. Also,
open the top cover and check that a torn piece of paper does not
remain inside the printer referring to the nex t sectio n.

Fig. 6-4 Paper Jam in the Feeder

If the paper cannot be pulled up, see the next section “Paper Jam near

the Drum Unit.”

6-6

CHAPTER 6 TROUBLESHOOTING

❏Paper Jam near the Drum Unit or at the Paper Output Tray

If a paper jam has occurred near the drum unit, open the top cover and
remove the drum unit. Then, pull the jammed paper upwards and out
of the printer. Install the drum unit and close the top cover.

Fig. 6-5 Paper Jam near the Drum Unit

❏Paper Jam in the Fuser Unit

If a paper jam has occurred in the fuser unit, open the top cover and
remove the drum unit. Then, pull the jammed paper out of the fuser.
Install the drum unit and close the top cover.

Fig. 6-6 Paper Jam Inside the Printer

6-7

USER’S GUIDE

Q & A

This section contains questions and answers for using your printer. If you
have encountered a problem, find the question relating to your problem
and take the steps recommended to correct the problem.

Setting Up the Printer Hardware

Question Recommendation

The printer does not work. All
lamps are off.

The printer does not print. Check the following:

The printer may be in sleep mode. Press the panel

switch

printer is plugged into a live power source and the

power switch



The printer is turned on.



All of the protective parts have been removed.



The toner cartridge and drum unit are installed
properly.



The interface cable is securely connected between
the printer and computer.



Check to see if the
lamp is blinking, refer to the Operator Call section
of this manual.



Check to see if the
lamp is blinking fast, the printer might be cooling
down to lower the printers internal temperatu r e.
Open the top cover of the printer to lo wer the
temperature.

to wake up the printer. Check to see if the

is on.

Alarm

lamp is blinking. If the

Ready

lamp is blinking. If the

Setting Up the Printer for Windows

Question Recommendation

I cannot print from my
application software.

6-8





Make sure the supplied Windows printer driver is
installed and selected with your application
software.

(For HL-1040/1050)

If you use the serial interface, make sure that the
serial slide switch of the serial interface is in the
correct position and the interface settings are
correctly set up with the DIP switches.

Question Recommendation

Sometimes I get the memory
Full message. How can I
correct this?



Reduce the print resolution or reduce the
complexity of your document and try again.



(For HL-1050)

Expand the printer memory by adding a
commercially available SIMM.



(For HL-1050)

Change the following settings in the supplied
Windows driver and try again. The best
combination of the following settings may vary
depending on your document.

Graphics Mode
TrueType Mode

Use Printer TrueType Fonts
Sometimes I get a Print
Overrun error when printing
certain documents from
Windows.



If you are using the supplied Windows driver, turn
error recovery on in the Setup dialog box and try
again.



Reduce the print resolution or reduce the
complexity of your document and try again.



(For HL-1050)

Expand the printer memory by installing a
commercially available SIMM and set the Page
Protection ON in the supplied Windows driver.



(For HL-1050)

Change the following settings in the supplied
Windows driver and try again. The best
combination of the following settings may vary
depending on your document.

Graphics Mode

TrueType Mode

Use Printer TrueType Fonts

CHAPTER 6 TROUBLESHOOTING

6-9

USER’S GUIDE

Setting Up the Printer for DOS (For HL-1040/1050 Only)

Question Recommendation

I cannot print from my
application software.

The printer prints, but it prints
incorrect information.
Sometimes it prints a couple of
characters and then ejects the
page, etc.

The printer does not print when
I press the Print Screen Key.

Data

(

lamp On)
The printer prints the first part
of my document but does not
print the last page.

Data

(

lamp On)

How can I change the User
settings or default settings of
the printer?



Check if the DOS application software interface
settings match that of your printer: for example, if
you are using a parallel printer cable, you would
most likely set your DOS software printer port to
LPT1.



Check if the printer has any printer alarms active.



Check if the appropriate printer is selected in your
application software.



The HL-820/1020 cannot print from DOS
applications.



If the serial interface is used, make sure that the
RS-232C serial interface is selected with the slide
switch. Make sure that the interface settings are
correctly set up with the proper DIP switche s.
Make sure the serial parameters of baud rates,
parity and stop bits match between your

application software and the printer.
This is an indication that your application printer
emulation setting and the printer’s emulation do not
match. Check in your application software which
printer you have selected to make sure the printer is
set up correctly. Remember the printer emulates three
widely used printer selections: HL-1040 (HP LaserJet
IIP, Epson FX-850, and IBM Proprinter XL) / HL­1050 (HP LaserJet 6L/6P, Epson FX-850 and IBM
Proprinter XL). Try setting the printer into HP
emulation and then select the HP LaserJet IIP (for
HL-1040) or HP LaserJet 6P/6L (for HL-1050)
printer in your application software.
Press the panel

switch

. The data has been sent to the
printer but the printer did not receive the Page Eject
command: print screens do not send this command.
This was a common problem with database software
and spreadsheet software when not correctly set up.
The data has been sent to the printer but the printer
did not receive the Page Eject command. Press the

switch

panel

to eject the page. Then check with your
software supplier on how to add a Page Eject (or
Form Feed) command to the end of your print job.
Use the remote printer console (RPC) program.

6-10

CHAPTER 6 TROUBLESHOOTING

Setting Up the Printer for Apple Macintosh Computers When the
Optional RS-100M Serial Interface Is Installed into Your Printer
(For HL-1040/1050 Only)

Question Recommendation

I cannot print from my
application software.



Make sure that the supplied Macintosh printer
driver is installed in the System Folder an d it is
selected with Chooser.



Check the PORT selection within the Chooser: it
should match the port to which you physically
attached the printer cable.



The serial slide switch of the optional interface
board should be in the Apple (RS-422A) position.



Check the printer cable type: you cannot use a
LocalTalk or straight-through cable. Refer to
Chapter 4 for details on printer cable type.

Paper Handling

Question Recommendation

The printer does not load
paper.

The printer does not load paper
from the manual feed slot.
How can I load envelopes? You can load envelopes from either the mu lti-p urpose

What paper can I use? You can use plain paper, envelopes, transparencies,

How can I clear paper jams? See “PAPER JAMS” in this chapter.



Check to see if the “PAPER EMPTY” message
appears on your computer screen or the

Paper

and
control panel. If so, the multi-purpo se sheet feeder
may be out of paper or not properly installed. If it
is empty, load a new stack of paper into the
feeder.



If there is paper in the multi-purpose sheet feeder,
make sure it is straight. If the paper is curled, you
should straighten it before printing. Sometimes it
is helpful to remove the paper, turn th e stack over
and put it back into the paper tray.



Reduce the amount of paper in the multi-purpose
sheet feeder, then try again.

Re-insert the paper firmly, one sheet at a time.

sheet feeder or the manual feed slot. Your application
software must be set up correctly to print on the
envelope size you are using. This is usually done in
the page setup or document setup menu of your
software. Refer to your application manual.

labels, and organizer paper. For information on
loading paper, see “Paper Handling” in Chapter 2.

lamps are blinking on the printer

Alarm

6-11

USER’S GUIDE

Printing

Question Recommendation

The printer prints unexpectedly
or it prints garbage.

The printer cannot print full
pages of a document. An error
message “PRINT OVERRUN”
occurs.

The printer prints the first
couple of pages correctly, then
some pages have text missing.
(For HL-1040/1050 Only)









The printer received a very complex print job and
could not process part of the page. This may be
solved by the following ways.





This is a problem usually relating to serial interface
settings. Your computer is not recognizing the
printer’s input buffer full signal. Causes could be
incorrect serial cable (incorrectly wired or too long)
or incorrect setting of your computer serial interface.

Turn the printer off and on again to reset th e
printer.
Make sure your application software is correctly
set up to use this printer by checking th e printer
settings in your application software.

(For HL-1040/1050)

Check the printer emulation settings. If you can
use the supplied RPC program, use it to change
the settings as required. Also, you can print the
current setting list from the RPC program or
Printer Control Panel.

(For HL-1040/1050)

Make sure that the correct interface type and
settings are made to match your computer. Be sure
to use the RS-422A serial interface for Macintosh
computers and the RS-232C serial interface for
PCs. Refer to “SERIAL INTERFACE BOARD

RS100M” in Chapter 4.

If you are using Windows 95/98 or Windows 3.1
with the supplied printer driver, see the “Setting
up the Printer for Windows” section.
Try to reduce the complexity of your document or
reduce the print resolution.

6-12

Question Recommendation

The printer cannot print full
pages of a document. A
"MEMORY FULL" error
message occurs.

(For HL-1040/1050 Only)



(For HL-1050)
Change the following settings in the supplied
Windows driver and try again. The best
combination of the following settings may vary
depending on your document.

Graphics Mode
TrueType Mode
Use Printer TrueType Fonts



Reduce the graphic quality or the number of font
sizes within your application software.



Reduce the printer resolution.



Reduce the complexity of your document and try
again.



(For HL-1050)

Expand the printer memory by adding a
commercially available SIMM and set the Page
Protection to ON by using the supplied Windows
driver.

CHAPTER 6 TROUBLESHOOTING

The printer cannot print full
pages of a document. A
"MEMORY FULL" error
message occurs.
(For HL-10-40/1050 Only)

My headers or footers appear
when I view my document on
screen but do not show up
when I print them.



(For HL-1050)

Expand the printer memory by installing a
commercially available memorySIMM.



Reduce the printer resolution.



Reduce the complexity of your document and try
again.



Reduce the graphic quality or the number of font

sizes within your application software.
Most laser printers have a restricted area that cannot
be printed on. Usually the first two lines and last two
lines of text cannot print (leaving 62 printable lines).
Adjust the top and bottom margins in your document
to allow for this.

6-13

USER’S GUIDE

Print Quality

Caution

!

You will clear a print quality problem by replacing the drum unit with a
new one if the Drum lamp is on. The drum unit is at the end of its life.

Question Recommendation

Printed pages contain white
stripes.

Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together rightA
now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come togetherA
right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to beA
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA
One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA
come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top
,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat­top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Lucy in the
sky with Diamonde. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be
free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you goA
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA
Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come A
Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. HereA
come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. A
Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell A
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One A
thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.
One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he A
come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top
,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat­top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come
Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come AAA

Fig. 6-7 White Stripes or Faint

Images

Printed pages are stained with
toner or have vertical stripes.

Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together rightA
now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come togetherA
right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to beA
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA
One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA
come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top
,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat­top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Lucy in the
sky with Diamonde. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be
free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you goA
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA
Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come A
Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. HereA
come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. A
Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell A
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One A
thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.
One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he A
come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top
,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat­top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come
Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come AAA

You may clear the problem by wiping the scanner
windows with a soft cloth. (See “Cleaning the printer

interior and Drum unit.” in Chapter 5.)

If the same problem occurs and the
still on after cleaning, replace the drum unit with a
new one.





If the same print problem occurs and the
is still on after cleaning, replace the drum unit with a
new one.

Drum

lamp is

Clean the printer interior and the primary co rona

wire of the toner cartridge. See “Cleaning the

Printer Interior and Drum Unit” in Chapter 5.

Make sure that the tab of the corona wire is at the

home position.

Drum

lamp

Fig. 6-8 Dark Stripes or Toner

Stains

Printed pages have white spots
in black text and graphics area.

Fig. 6-9 White Spots

6-14

Make sure that you use paper that meets the
specifications. Rough surface or thick media can
cause the problem.

If you still have the same problem and the

Drum

lamp is on, replace the drum unit with a new one.

Question Recommendation

Toner scatters and stains the
printed page.

Clean the printer interior. See “Cleaning the Printer

Interior and Drum Unit” in Chapter 5.

Make sure that you use paper that meets
specifications.

After the new toner cartridge is installed, the first 10

- 20 pages may be stained with toner. This problem
will be cleared after the first 10-20 pages with the
new toner cartridge.

Fig. 6-10 Scattering Toner

If you still have the same problem and the
lamp is on, replace the drum unit with a new one.

The whole page is printed in
black.

Wipe the electric terminals referring to “Cleaning the

Printer Interior and Drum Unit” in Chapter 5. Never

use heat-sensitive paper as it will cause this problem.

CHAPTER 6 TROUBLESHOOTING

Drum

Fig. 6-11 Black Page

Nothing is printed on the page.

Fig. 6-12 White Page

Printed pages are marked at
regular intervals.

Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together rightA
now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come togetherA
right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to beA
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA
One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA
come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top
,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat­top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Lucy in the
sky with Diamonde. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be
free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you goA
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA
Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come A
Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. HereA
come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. A
Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell A
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One A
thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.
One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he A
come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top
,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat­top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come
Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come AAA

Fig. 6-13 Example of Regular

Marking

Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together rightA
now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come togetherA
right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to beA
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA
One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA
come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top
,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat­top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Lucy in the
sky with Diamonde. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be
free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you goA
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA
Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come A
Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. HereA
come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. A
Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell A
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One A
thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.
One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he A
come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top
,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat­top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come
Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come AAA

If the same problem occurs and the

Drum

lamp is
still on after cleaning, replace the drum unit with a
new one.



Make sure that the toner cartridge is not empty.



Wipe the electric terminals referring to “Cleaning

the Printer Interior and Drum Unit” in Chapter 5 .



Make sure that a torn piece of paper does not
remain on the scanner window.

The problem may disappear by itself. Try printing
multiple pages to clear this prob lem especially if the
printer has not been used for a long time.

If the surface of the drum has been scratched, replace
the drum unit with a new one.

If the problem does not disappear, it may be that the
drum has been marked or damaged due to excessive
exposure to light. In this case, replace the drum unit
with a new one.

6-15

USER’S GUIDE

Question Recommendation

Printed pages are blurred at the
center or either edge.

Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together rightA
now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come togetherA
right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to beA
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with .
AA One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top
,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come
Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here
come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me.
in the sky Lucy Diamonde with . Here come Pat-top ,he come. One thing I can tell you is you go to be free.
Come AAA together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to
be free. A Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing I can tell you is
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with
AAAAA Diamonde. One thing I can tell you is you go to be free. Come tin the sky right now, over me. Here
come A Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over
me. HereA come Pat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right
now, over me. A Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together
right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come
together right now, over me. Here come v ,he come. Lucy Diamonde in the sky with . One thing I can tell
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing I
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One
thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.
One thing I can tell A you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he
come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat­top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come
Pat-top ,he come. One A thing I can tell you is you go to be free. Come in the sky right now, over me. Here
come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me.
Here come Pat-top ,he A come. One thing I can tell you is you go to be free. Come in the sky right now,
over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right
now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing I can tell you is

Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together rightA
now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come togetherA
right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to beA
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with .
AA One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top
,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come
Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here
come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me.
in the sky Lucy Diamonde with . Here come Pat-top ,he come. One thing I can tell you is you go to be free.
Come AAA together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to
be free. A Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing I can tell you is
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with
AAAAA Diamonde. One thing I can tell you is you go to be free. Come tin the sky right now, over me. Here
come A Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over
me. HereA come Pat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right
now, over me. A Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together
right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come
together right now, over me. Here come v ,he come. Lucy Diamonde in the sky with . One thing I can tell
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing I
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One
thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.
One thing I can tell A you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he
come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat­top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come
Pat-top ,he come. One A thing I can tell you is you go to be free. Come in the sky right now, over me. Here
come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me.
Here come Pat-top ,he A come. One thing I can tell you is you go to be free. Come in the sky right now,
over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right
now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing I can tell you is

Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over
me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now,
over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together rightA
now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come togetherA
right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come AAA
together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. A
Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to beA
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with .
AA One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top
,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come
Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here
come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me.
in the sky Lucy Diamonde with . Here come Pat-top ,he come. One thing I can tell you is you go to be free.
Come AAA together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to
be free. A Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing I can tell you is
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with
AAAAA Diamonde. One thing I can tell you is you go to be free. Come tin the sky right now, over me. Here
come A Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over
me. HereA come Pat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right
now, over me. A Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together
right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come
together right now, over me. Here come v ,he come. Lucy Diamonde in the sky with . One thing I can tell
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing I
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One
thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.
One thing I can tell A you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he
come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-
top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come
Pat-top ,he come. One A thing I can tell you is you go to be free. Come in the sky right now, over me. Here
come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me.
Here come Pat-top ,he A come. One thing I can tell you is you go to be free. Come in the sky right now,
over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right
now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing I can tell you is

Fig. 6-14 Blurred Page

Certain environmental conditions such as humidity,
high temperatures, etc. may cause this situation to
occur.







If the same problem occurs after cleaning and

Ghost images show up on



printed pages.



Make sure that the printer is placed on a flat,
horizontal surface.
Remove the drum unit with the toner cartridge
installed. Try shaking them from side to side.
You may clear the problem by wiping the scanner
windows with a soft cloth. (See “Cleaning the

Printer Interior and Drum Unit.”)

Drum

lamp is still on, replace the drum unit with
a new one.
Make sure that you use paper that meets the
specifications. Rough surface or thick media can
cause the problem.
Make sure that you select the appropriate media
type in the pritner driver.

Fig. 6-15 Ghost Images

✒ Note

The drum unit is a consumable, and it is necessary to replace it
periodically.

6-16

CHAPTER 7 APPENDIX

CHAPTER 7
APPENDIX

PRINTER SPECIFICATIONS

Printing

Print Method Electrophotography by semiconductor laser beam scanning
Laser Wavelength: 780 nm

Output: 5 mW max

Resolution HL-820/1020: 600 dots/inch

(under Brother Printing Solution for Windows)

HL-1040: 600 dots/inch

(under Brother Printing Solution for Windows
/ under Brother Software PCL5e for DOS box
in Windows )
300 dots/inch
(under DOS, Apple Macintosh and other
operating system)

HL-1050:

1200 (H) x 600 (V) dots/inch
(for Windows DIB graphics)
600 x 600 dots/inch
(for Windows and DOS)
300 x 300 dots/inch
(

Apple Macintosh

using

RS-100M

)

with the optional

Print Quality Normal printin g mode

Economy printing mode (up to 25% and 50% toner saving)

Print Speed HL-820 : Up to 8 pages/minutes

HL-1020/1040/1050: Up to 10 pages/minute
(when loading A4 or letter-size paper from the multi-purpose
sheet feeder)

NOTE: Maximum print speed is obtained by printing several
copies of the same page. Print speed may vary depending on
interface type, emulation, processing power of the computer,
memory allocated to the print job, paper size and graphic
quality.

Warm-Up Max. 30 seconds at 23°C (73.4°F)

(The warm up time depends on the ambient temperature and
humidity.)

A-1

USER’S GUIDE

First Print 15 seconds (when loading A4 or letter-size paper from the

multi-purpose sheet feeder)

Print Media Toner cartridge:

Life Expectancy:2,400 pages/new toner cartridge

1,000 pages/starter toner cartridge

(when printing A4- or letter-size paper at 5% print coverage)
NOTE: Toner life expectancy will vary dependin g on the type

of average print job printed.

Drum Unit:
Life Expectancy:20,000 pages at 20 pages per job

8,000 pages at 1 page per job

NOTE: There are many factors that determine the actual drum
life, such as temperature, humidity, type of paper and toner that
you use, the number of pages per print job, etc..

Functions

TrueType Fonts on disks TrueType-compatible soft-fonts for Windows on the supplied

disk

Emulation HL-820/1020:Brother Printing Solution for Windows

HL-1040:Brother Printing Solution for Windows

Automatic emulation selection among HP LaserJet
IIP (PCL level 4), EPSON FX-850, or IBM
Proprinter XL

HL-1050:Brother Printing Solution for Windows

Automatic emulation selection among HP LaserJet
6P (PCL level 6), EPSON FX-850, or IBM
Proprinter XL



Printer Driver Windows 3.1/3.11, Windows 95/98 and Windows

NT 4.0
driver, supporting Brother Native Compression mode and bi­directional capability
Optional Macintosh driver available for System 6.0.7 or higher
(For HL-1040/1050 Only)

Interface Bi-directional parallel

USB interface (HL-1050 only)
RS-422A/RS-232C serial interface (RS-100M) is optionally
available. (For HL-1040/1050 only)

A-2

CHAPTER 7 APPENDIX

Memory HL-820/1020/1040 : 2 MB

HL-1050: 4 MB

Expandable up to 36 MB b y installing an
industry standard SIMM

Diagnostics Self-diagnostic program

Electrical and Mechanical

Power Source U.S.A. and Canada: AC 110 to 120 V, 50 / 60 Hz

Europe and Australia: AC 220 to 240 V, 50 /60 Hz

Power Consumption Printing: 280 W or less

Stand-by: 60 W or less
Sleep: 13 W or less

Noise Printing: 49 dB A or less

Sleep: 33 dB A or less

Temperature Operating: 10 to 32.5°C (50 to 90.5°F)

Storage: 0 to 40°C (38 to 104°F)

Humidity Operating: 20 to 80% (without condensation)

Storage: 20 to 80% (without condensation)

Dimensions (W x H x D) 390 x 245 x 365 mm (14.4 x 9.8 x 13.9 inches)

(when the output tray is closed.)

Weight Approx. 7.2 kg (14.3 lb.) including the drum unit

A-3

USER’S GUIDE

PARALLEL INTERFACE SPECIFICATIONS

✒ Note

To ensure best quality performance use an IEEE 1284 compliant parallel
cable between the printer and your computer. Only IEEE 1284 cables
support all of the advanced printing capabilities, like bi-directional
communication. These cables will be clearly marked with “IEEE-1284”.

Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent

A shielded cable should be used.

Pin Assignment

Pin No. Signal Direction Pin No. Signal Direction

1

DATA STROBE

2 DATA 1 Input 20 0V (S.G.) –
3 DATA 2 Input 21 0V (S.G.) –
4 DATA 3 Input 22 0V (S.G.) –
5 DATA 4 Input 23 0V (S.G.) –
6 DATA 5 Input 24 0V (S.G.) –
7 DATA 6 Input 25 0V (S.G.) –
8 DATA 7 Input 26 0V (S.G.) –
9 DATA 8 Input 27 0V (S.G.) –

10
11 BUSY Output 29 0V (S.G.) –

12 PE Output 30 0V (S.G.) –
13 SLCT Output 31

14
15 N.C. – 33 N.C. –

16 0V (S.G.) – 34 N.C. –
17 0V (S.G.) – 35 N.C. –
18 +5V – 36

ACKNLG

AUTO FEED

Input 19 0V (S.G.) –

Output 28 0V (S.G.) –

INPUT PRIME

Input 32

FAULT

SLCT IN

Input

Output

Input

A-4

CHAPTER 7 APPENDIX

✒ Note

To use bi-directional communication, an interface cable which has the pin
connections above must be used.

Pin

1

18

2

19

3
4

20

5
6

21

7
8

22

9

10
24
11
23
12

13
14

25
16

15
17

Shield

Fig. A-1 Parallel Interface Cable

Shield

Pin

1

19

2

20

3

21

4

22

5

23

6

24

7

25

8

26

9
27
10
28
11
29
12
17
13
15
14
30
31
33
32
34
36
35
18
16

A-5

USER’S GUIDE

UNIVERSAL SERIAL BUS (USB) INTERFACE (HL-1050 only)

Interface Connector

2

4

Pin Assignment

Pin No. Signal

1 Vcc (+5V)
2 - Data Serial Data ­3 + Data Serial Data +
4 Ground

1

3

A-6

RESIDENT FONTS

The following bitmapped fonts are resident in this printer.

✒Note

HL-820/1020 printer does not have resident fonts inside the printer.

HL-1040 :
Bitmapped Fonts

Brougham 10 (12 point) upright/normal

Brougham 12 (10 point) upright/normal

Letter Gothic 16.66 (8.5 point) upright/normal

CHAPTER 7 APPENDIX

upright/bold
italic/normal
italic/bold

upright/bold
italic/normal
italic/bold

upright/bold
italic/normal
italic/bold

(Portrait and Landscape are available for the above.)

HL-1050 :
Bitmapped Fonts

This printer has the following bitmapped fonts. They can be used in the
HP LaserJet 6P, EPSON FX-850, and IBM Proprinter XL modes. They
have the following characteristics.



Letter Gothic 16.66 Normal, Italic, Bold, BoldItalic (Por trait &
Landscape)



OCR-A(Portrait & Landscape)



OCR-B(Portrait & Land sc a pe)

Scalable Fonts

The following scalable fonts can be used in the HP LaserJet 6P,
EPSON FX-850, and IBM Proprinter XL modes.

A-7

USER’S GUIDE

Intellifont Compatible Fonts















(Extrabold)

Alaska
Antique Oakland (Oblique, Bold)
Brougham (Oblique, Bold, BoldOblique)
Cleveland Condensed
Connecticut
Guatemala Antique (Italic, Bold, BoldItalic)
Letter Gothic (Oblique, Bold)
Maryland
Oklahoma (Oblique, Bold, Bold Oblique)
PC Tennessee Roman (Italic, Bold, BoldItalic)
PC Brussels Light (Italic, Demi, DemiItalic)
Utah (Oblique, Bold, BoldObliqu e )
Utah Condensed (Oblique, Bold, BoldOblique)

Microsoft Windows 3.1 TrueType Compatible Fonts



BR Symbol



Helsinki (Oblique, Bold, BoldObliq ue)



Tennessee Roman (Italic, Bold, BoldItalic)



W Dingbats

A-8

SYMBOL SETS/CHARACTER SETS

OCR Symbol Sets (HL-1050 Only)

When the OCR-A or OCR-B font is selected, the corresponding symbol set is always
used.



OCR-A  OCR-B

HP LaserJet IIP Mode ( HL-1040 )



ISO14 JIS ASCII



ISO57 Chinese



ISO11 Swedish



HP Spanish



ISO17 Spanish



ISO10 Swedish



ISO16 Portuguese



ISO84 Portuguese



ISO85 Spanish



PC-8



PC-8 D/N



PC-8 Turkish



PC-850



PC-852



PC-860



PC-863



PC-865



Roman 8



ISO Latin 1 (ECMA-94)



ISO60 Norwegian 1



ISO61 Norwegian 2



ISO4 UK



ISO25 French



ISO69 French



HP German



ISO21 German



ISO15 Italian



ISO6 ASCII



Legal



ISO2 IRV

CHAPTER 7 APPENDIX

HP LaserJet 6P Mode ( HL-1050 )





Roman 8 (8U)



ISO Latin1 (0N)



ISO Latin2 (2N)



ISO Latin5 (5N)



ISO Latin6 (6N)



PC-8 (10U)



PC-8 D/N (11U)



PC-850 (12U)



PC-852 (17U)



PC-775 (26U)



PC-1004 (9J)



PC-8 Turkish (9T)



Windows Latin1 (19U)



Windows Latin2 (9E)



Windows Latin5 (5T)



Windows Baltic (19L)

Legal (1U)



Ventura Math (6M)



Ventura Intl (13J)



Ventura US (14J)



PS Math (5M)



PS Text (10J)



Math-8 (8M)



Pi Font (15U)



MS Publishing (6J)



Windows 3.0 (9U)



Desktop (7J)



MC Text (12J)



Symbol (19M)



Windings (579L)



ISO2 IRV



ISO4 UK



ISO6 ASCII



ISO10 Swedish



ISO11 Swedish



ISO14 JIS ASCII



ISO15 Italian



ISO16 Portuguese



ISO17 Spanish



ISO21 German



ISO25 French



ISO57 Chinese



ISO60 Norwegian1



ISO61 Norwegian2



ISO69 French



ISO84 Portuguese



ISO85 Spanish



HP German



HP Spanish

A-9

USER’S GUIDE

EPSON Mode ( HL-1040/1050 )



US ASCII



PC-8



PC-8 D/N



PC-850



PC-852



PC-860



PC-863



PC-865

IBM Mode ( HL-1040/1050 )



PC-8



PC-8 D/N



PC-850

✒ Note

If you want to know what characters are in each symbol/character set,
print the CHARSETS.PRN file from the “Print form” option in the Direct
Access Menu of the Remote Printer Console Program.



PC-8 Turkish



German



UK ASCII I



French I



Danish I



Italy



Spanish



Swedish



PC-852



PC-860



PC-863



Japanese



Norwegian



Danish II



UK ASCII II



French II



Dutch



South African



PC-865



PC-8 Turkish

A-10

CHAPTER 7 APPENDIX

❏HP LaserJet IIP / HP LaserJet 6P

The following table shows characters available only in the corresponding
character set. The numbers at the top of the table are code values with
which characters are to be replaced in the Roman 8 character set. For
other characters, see the character set of Roman 8.

A-11

USER’S GUIDE

❏HP LaserJet IIP/6P, EPSON FX-850, IBM Propritner XL

❏EPSON FX-850

A-12

CHAPTER 7 APPENDIX

The following table shows characters available only in the corresponding
character set. The numbers at the top of the table are code values with
which characters are to be replaced in the US ASCII character set. For
other characters, see the character set of US ASCII.

A-13

USER’S GUIDE

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Apple, the Apple Logo, and Macintosh are trademarks, registered in the
United States and other countries, and TrueType is a trademark of Apple
Computer, Inc.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of
Seiko Epson Corporation.
Hewlett Packard is a registered trademark and PCL, HP LaserJet 6P, 6L, 5P, 5L,
4, 4L 4P, III, IIIP, II, and IIP are trademarks of Hewlett-Packard
Company.
IBM, IBM PC, and Proprinter are registered trademarks of International
Business Machines Corporation.
Microsoft and MS-DOS are registered trademarks of Microsoft
Corporation. Windows is a registered trademark of Microsoft Corporation
in the U.S. and other countries.

All other brand and product names mentioned in this User’s Guide are
registered trademarks of their respective companies.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been
compiled and published, covering the latest product’s descriptions and
specifications.

The contents of this manual and the specifications of this product are
subject to change without notice.

Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be responsible
for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other
errors relating to the publication.

©1998 Brother Industries Ltd.

A-14

CHAPTER 7 APPENDIX

REGULATIONS

This product is designed for use in a professional environment.

Federal Communications Commission(FCC) Declaration of Conformity
(For USA Only)

Responsible Party : Brother International Corporation

declares, that the products
Product Name : Brother Laser Printer HL-820, HL-1020, HL-1040, HL-1040DX,

Model Numbers : HL-8L, HL-8h
Product Options : ALL

complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911, USA
TEL : [phone]

HL-1050, HL-1050DX

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Important

A shielded interface cable should be used in order to ensure compliance with the limits for
a Class B digital device.
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user’s authority to operate the equipment.

Industry Canada Compliance Statement (For Canada Only)

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur la
matériel brouilleur du Canada.

International Energy Star Compliance Statement

The purpose of the International Energy Star Program is to promote the development and
popularization of energy-efficient office equipments, which includes computers, monitors,
printers, facsimile receivers and copy machines world-wide.
As an International Energy Star partner, Brother Industries, Ltd. has decided that this
product meets the guideline of the program.

A-15

USER’S GUIDE

Radio Interference (220-240 V Model Only)

This printer complies with EN55022(CISPR Publication 22)/Class B.
Before this product is used, ensure that you use a double-shielded interface cable

with twisted-pair conductors and that it is marked “IEEE 1284 compliant”. The
cable must not exceed 1.8 metres in length.

Laser Safety (For 110–120 V Model Only)

This printer is certified as a Class I laser product under the U.S. Department of Health and
Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation.

Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of
user operation.

FDA Regulations (For 110-120 V Model Only)

U.S. Food and Drug Administration (FDA) has implemented regulations for laser products
manufactured on and after August 2, 1976. Compliance is mandatory for products marketed
in the United States. One of the following labels on the back of the printer indicates
compliance with the FDA regulations and must be attached to laser products marketed in
the United States.

MANUFACTURED:
Brother Corporation (Asia) Ltd. Brother Buji Nan Ling Factory
Gold Garden Ind., Nan Ling Village, Buji, Rong Gang, Shenzhen, CHINA
This product complies with FDA radiation performance standards, 21 CFR Subchapter J

MANUFACTURED:
BROTHER INDUSTRIES (USA) INC.
2950 Brother Blvd., Bartlett, TN 38133, U.S.A.
This product complies with FDA radiation performance standards, 21 CFR Subchapter J

MANUFACTURED:
BROTHER INDUSTRIES LTD.
15-1 Naeshiro-cho Mizuho-ku Nagoya, 467 Japan
This product complies with FDA radiation performance standards, 21 CFR Subchapter J

Caution

Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.

A-16

Declaration of Conformity (For Europe)

We, Brother International Europe Ltd.,
Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK.

declare that this product is in conformity with the following normative documents.
Safety: EN 60950, EN 60825

EMC: EN 55022 Class B, EN 50082-1
following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic

Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC).
Issued by:

Brother International Europe Ltd.
European Techni cal Services Division

IEC 825 Specification (For 220–240 V Model Only)

This printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown
below is attached in countries where required.

CLASS 1LASER PRODUCT
APPAREIL Å LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT

CHAPTER 7 APPENDIX

This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner
Unit. The Scanner Unit should not be opened under any circumstances.

Caution

Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.

The following caution label is attached near the scanner unit.

INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK DEFEATED.

CAUTION
ADVARSEL
VARNING
VARO!

ADVARSEL
ATTENTION
VORSICHT

ATENCIÓN

AVOID DIRECT EXPOSURE TO BEAM. CLASS 3B LASER PRODUCT.
USYNLIG LASER STRÅLING NÅR KABINETLÅGET STÅR ÅBENT.

UNGDÅ DIREKTE UDSÆTTELSE FOR STRÅLING. KLASSE 3B LASER.
OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR

ÄR URKOPPLADE. STRÅLEN ÄR FARLIG. KLASS 3B LASER APPARAT.
AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA

NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN. LUOKAN
3B LASERLAITE.

USYNLIG LASERSTRÅLING.UNNGÅ DIREKTE KONTAKT MED LASERENHETEN
NÅR TOPPDEKSELET ER ÅPENT. KLASSE 3B LASERPRODUKT.

RADIATIONS LASER INVISIBLES QUANDOUVERT ET VERROUILLAGE ENLEVE.
EVITER EXPOSITIONS DIRECTES AU FAISCEAU. PRODUIT LASER CLASSE 3B.

UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG
GEÖFFENT UND SICHERHEITSVERRIEGELUNG
ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.
SICHERHEITSKLASSE 3B.

RADIACIÓN LASER INVISIBLE CUANDO SE ABRE
LA TAPA Y EL INTERRUPTOR INTERNO ESTÁ
ATASCADO. EVITE LA EXPOSICIÓN DIRECTA
DE LOS OJOS. PRODUCTO LASER CLASE 3B.

A-17

USER’S GUIDE

For Finland and Sweden
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT

Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa
altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

Varning – Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan
användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

IMPORTANT - For Your Safety

To ensure safe operation the three-pin electrical plug supplied must be inserted only into a
standard three-pin power point which is properly grounded through normal household wiring.

Extension cords used with the equipment must be three-pin plug type and correctly wired to
provide proper grounding. Incorrectly wired extension cords may cause personal injury and
equipment damage.

The fact that the equipment operates satisfactorily does not imply that the power is grounded
and that the installation is completely safe. For your safety, if in any doubt about the effective
grounding of the power, consult a qualified electrician.

Disconnect device

This printer must be installed near a power o utlet, which is easily accessi ble. In case of
emergencies, you must disconnect the power cord from the power outlet in order to shut off
power completely.

Geräuschemission / Acoustic Noise Emission (For Germany Only)

Lpa < 70 dB (A) DIN 45635-19-01-KL2

A-18

CHAPTER 7 APPENDIX

IMPORTANT - Wiring Information (For U.K. only)

If the power cord supplied with this printer is not suitable for your electrical outlet, remove
the plug from th e mai ns cord and fit an appropriate three pin plug. If the replacement plug is
intended to take a fuse then fit the same fuse as the original.

If a moulded plug is severed from the power cord then it should be destroyed because a plug
with cut wires is dangerous if plugged into a live socket outlet. Do not leave it where a child
might find it.

In the event of replacing the plug fuse, fit a fuse approved by ASTA to BS1362 with the same
rating as the original fuse.

Always replace the fuse cover. Never use a plug with the cover omitted.

WARNING - THIS PRINTER MUST BE PROPERLY EARTHED.

The wires in the mains co rd are coloured in accordance with the follo wing code:

Green and yellow: Ground
Blue: Neutral
Brown: Live

The colours of the wiring in the power lead of this printer may not correspond with the
markings which identify the terminals in your plug. If you need to fit a different plug, proceed
as follows.

Remove a length of the cord outer sheath, taking care not to damage the coloured insulation
of the wires inside.

Cut each of the three wires to the appropriat e length. If the const r uction of the plug permits,
leave the green and yellow wire longer than the others so that, in the event that the cord is
pulled out of the plug, the green and yellow wire will be the last to disconnect.

Remove a short section of the coloured insulation to expose the wires.

The wire which is coloured green and yellow must be connected to the terminal in the plug
which is marked with t he letter “E” or by the earth symbol or coloured green or green and
yellow.

The wire which is coloured blue must be connected to the terminal which is marked with the
letter “N” or coloured black or blue.

The wire which is coloured brown must be connected to the terminal which is marked with
the letter “L” or coloured red or brown.

The outer sheath of the cord must be secured inside the plug. The coloured wires should not
hang out of the plug.

A-19

INDEX

A

Alarm lamp ...........................3–2, 6–1

auto-emulation switching..............1–4

B

baud rate......................................4–3

bitmapped font............................. A–7

C

character set................................ A–9

control panel........................1–2, 3–1

cover open....................................6–2

cut sheet.......................................2–1

D

data compression technology.......1–5

Data lamp.....................................3–2

data length....................................4–3

DIP switch ............................1–2, 4–3

DOS............................................6–10

dpi.................................................1–3

Drum lamp....................................3–2

drum unit ......................................5–7

life ..................................... 5-7, A–2

duplex printing..............................2–8

E

economy mode.............................1–6

emulation............................. 1–4, A–2

envelope................................2–1, 2-4

error

message...................................6–2

recoverable...............................6–1

unrecoverable...........................6–4

extension wire ..............................1–2

F

Factory Reset...............................3–4

H

hex dump print..............................3–4

I

interface ...........................A–2, A-4~6

error..............................................6–2

J

jammed paper ..............................6–5

L

label..............................................2–1

M

Macintosh...........................1–5, 6–11

manual feed slot...................1–2, 2–9

memory ................................ 4-6, A–3

full.............................................6–2

misfeed.........................................6–1

multi-purpose sheet feeder ..1–2, 2–5

capacity........................................2–1

O

operator call .............................6–1~3

organizer ......................................2–1

output tray ..........................1–2, 2–11

capacity ....................................2–1

P

paper

capacity ....................................2–1

empty........................................6–1

jam....................................6–1, 6–5

recommended...........................2–1

size ...........................................2–1

type...........................................2–1

paper guide ..................................1–2

Paper lamp............................3–1, 6-1

paper support...............................1–2

parallel interface

pin assignment .........................A–4

port ...........................................1–2

power cord ...................................1–2

power switch ................................1–2

ppm ..............................................1–3

primary corona wire....................5–14

print

method..................................... A–1

overrun......................................6–2

quality ...................................... A–1

speed....................................... A–1

Print Config...................................3–4

Print Fonts I..................................3–4

printable area ...............................2–4

printer driver................................ A–2

printer status monitor....................1–5

R

Ready lamp..................................3–1

Remote Printer Console...............1–4

resident font................................. A–7

resolution............................. 1–3, A–1

RPC..............................................1–4

RS-232C.......................................4–2

RS-422A.......................................4–2

S

scanner window..........................5–13

serial interface..............................4–1

cable.........................................4–4

parameter .................................4–3

RS-422A/RS-232C port ............1–2

service call....................................6–4

sleep mode...........................1–6, 3–3

slide switch............................1–2, 4-2

starter sheet .................................5–9

switch ...........................................3–3

symbol set ................................... A–9

Windows.......................................6–8

T

test print mode..............................3–4

time-out ........................................3–3

toner

empty........................................6–1

low ............................................6–1

toner cartridge..............................5–1

life ............................................ A–2

Toner lamp...........................3–2, 6–1

top cover.......................................1–2

transparency.................................2–1

W

warm-up ...................................... A–1