Please read this manual thoroughly before using the printer. You can print or view
this manual from the CD-ROM at any time. Please keep the CD-ROM in a
convenient place for quick and easy reference at all times.
The Brother Solutions Center (
all your printer needs. Download the latest drivers and utilities for your printers, read the
FAQs and troubleshooting tips or learn about special printing solutions in the 'Solutions'
and 'Customer Education' sections.
http://solutions.brother.com
i
) is your one stop resource for
Page 2
For USA & CANADA Only
IMPORTANT NOTE: For technical and operational assistance, you must call.
Calls must be made from within that country.
In USA1-800-276-7746
In CANADA1-800-853-6660
1-514-685-6464 (within Montreal)
If you have comments or suggestions, please write us at:
In USAPrinter Customer Support
Brother International Corporation
15 Musick
Irvine, CA 92618
In CANADABrother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
BROTHER FAX-BACK SYSTEM
Brother Customer Service has installed an easy to use fax-back system so you can get
instant answers to common technical questions and product information for all Brother
products. This is available 24 hours a day, 7 days a week. You can use the system to send
the information to any fax machine, not just the one from which you are calling.
Call and follow the voice prompts to receive faxed instructions on how to use the system and
your index of fax-back subjects.
In USA1-800-521-2846
In Canada1-800-685-5381
1-514-685-5381 (within Montreal)
DEALERS/SERVICE CENTERS (USA only)
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only)
For service center addresses in Canada, call 1-800-853-6660.
INTERNET ADDRESSES
http://www.brother.com and http://solutions.brother.com
ii
Page 3
DDeeffiinniittiioonnss ooff W
The following conventions are used in this User’s Guide:
Warning
Indicates warnings that must be observed to prevent possible personal injury.
!
Caution
Indicates cautions that must be observed to use the printer properly or prevent damage to
the printer.
✏Note
Indicates notes and useful tips to remember when using the printer.
• After you have just used the printer, some internal parts of the printer are extremely
HOT! When you open the front or back covers of the printer, never touch the shaded
parts shown in the following illustrations.
• There are high voltage electrodes inside the printer. Before cleaning the printer, make
sure you have turned off the power switch and unplugged the power cord from the
power outlet.
!
Caution
y Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as
thinner or benzene will damage the surface of the printer.
y Do not use cleaning materials that contain ammonia. They will damage the printer and
Components When you unpack the printer, check to see that you have all of the
following parts:
1
1
1. Printer
2. Drum unit assembly (with
toner cartridge included)
3. Documents
2
4. CD-ROM
5. AC power cord
5
4
3
Components may differ from one country to another.
✏Note
0The power cord may differ slightly from this figure depending on the country where
you purchased the printer.
1-1
Page 11
Interface cable
• An interface cable is not a standard accessory.
• Some computers have both a USB and a parallel port. Please purchase the
appropriate cable for the interface you intend to use.
• Today most parallel cables support bi-directional communication, but some might
have an incompatible pin assignment or may not be IEEE 1284-compliant.
• Do not use a parallel cable that is longer than 3 metres (10 feet).
(For HL-1440, HL-1450 and HL-1470N Users)
• When you use a USB cable, be sure to use a high-speed twisted cable (12 Mbps)
and connect it to the USB connector of your PC.
• Do not use the USB connector on the front of your PC or on the iMac keyboard.
CHAPTER 1 ABOUT THIS PRINTER
1-2
Page 12
General View
♦ Front View
CHAPTER 1 ABOUT THIS PRINTER
1
7
6
5
♦ Rear View (HL-1230)
1
2
3
4
1. Tray extension flap
2. Face down output tray
3. Front cover
4. Paper cassette
5. Manual feed paper guides
6. Manual feed slot
7. Control panel
1. Rear cover
2. Power switch
3. AC power inlet
4. Parallel Interface connector
4
3
2
1-3
Page 13
♦ Rear View (HL-1440)
CHAPTER 1 ABOUT THIS PRINTER
1
5
4
3
♦ Rear View (HL-1450)
1
1. Rear cover
2. Power switch
3. AC power inlet
4. Parallel Interface connector
5. USB connector
2
1. Rear cover
2. Power switch
3. AC power inlet
4. Parallel Interface connector
5. USB Interface connector
6
5
4
2
6. Mini Din connector for
lower tray unit
3
1-4
Page 14
♦ Rear View (HL-1470N)
CHAPTER 1 ABOUT THIS PRINTER
1
10/100BASE TX
L F A TEST
789
1. Rear cover
2. Power switch
3. AC power inlet
4. Parallel Interface connector
5. USB Interface connector
6
5
4
2
3
6. Mini Din connector for lower tray unit
7. 10/100Base TX port
8. LED
9. Test button
1-5
Page 15
CHAPTER 1 ABOUT THIS PRINTER
PPoossiittiioonniinngg tthhee PPrriinntteer
Please take note of the following before using the printer.
PPoowweerr SSuupppplly
Use the printer within the specified power range.
AC power:AC 220 – 240V or AC 110 – 120V
Frequency:50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V)
The power cord, including extensions, should not exceed 5 metres (16.5 feet).
Do not share the same power circuit with other high-power appliances such as an
air conditioner, copier, shredder and so on. If you cannot avoid using the printer with
these appliances, we recommend that you use an isolation transformer or a highfrequency noise filter.
Use a voltage regulator if the power source is not stable.
y
r
1-6
Page 16
CHAPTER 1 ABOUT THIS PRINTER
EEnnvviirroonnmmeennt
• The printer should be installed near a power outlet that is easily accessible.
• Use the printer only within the following ranges of temperature and humidity:
• Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F)
• Ambient humidity: 20% to 80% (without condensation)
• The printer should be used in a well-ventilated room.
• Place the printer on a flat, horizontal surface.
• Keep the printer clean. Do not place the printer in a dusty place.
• Do not place the printer where the ventilation hole of the printer is obstructed. Keep
a gap of approximately 100 mm (4 inches) between the ventilation hole and the
wall.
• Do not place the printer where it is exposed to direct sunlight. Use a blind or a
heavy curtain to protect the printer from direct sunlight when the printer is
unavoidably placed near a window.
• Do not place the printer near devices that contain magnets or generate magnetic
fields.
• Do not subject the printer to strong physical shocks or vibrations.
• Do not expose the printer to open flames or salty or corrosive gasses.
• Do not place objects on top of the printer.
• Do not place the printer near an air conditioner.
• Keep the printer horizontal when carrying.
t
1-7
Page 17
CHAPTER 1 ABOUT THIS PRINTER
Whhaatt kkiinndd ooff PPaappeerr ccaann II UUssee??
W
PPrriinntt MMeeddiiaa aanndd SSiizze
e
The printer loads paper from the installed paper cassette, manual feed slot or
optional lower tray unit.
Their descriptions used in the printer driver and this manual are as shown below.
• Before you purchase large quantities of paper, please test print a small quantity
• Use paper designed for plain paper copying.
• Use paper that is 75 to 90 g/m
• Use neutral paper; avoid acidic or alkaline paper.
• Use Long grain paper.
• Use paper with a moisture content of approximately 5%.
You can see the information to help you choose paper to use with this
printer. See “Important Information for Choosing Your Paper” in the
Appendix.
3M CG33003M CG 3300
Avery laser label L7163Avery laser label #5160
to ensure that the paper is suitable.
2
.
1-9
Page 19
CHAPTER 1 ABOUT THIS PRINTER
PPrriinnttaabbllee AArreea
a
The figure below shows the printable area.
Portrait
1
2
3
USA/CanadaEurope/other countries
10.17 inch (4.2 mm)4.2 mm
20.25 inch (6.35 mm)6.01 mm
4
30.17 inch (4.2 mm)4.2 mm
40.25 inch (6.35 mm)6.01 mm
Landscape
2
1
USA/CanadaEurope/other countries
10.17 inch (4.2 mm)4.2 mm
20.2 inch (5.08 mm)5.0 mm
30.17 inch (4.2 mm)4.2 mm
40.2 inch (5.08 mm)5.0 mm
4
3
1-10
Page 20
CHAPTER 1 ABOUT THIS PRINTER
PPrriinnttiinngg oonn PPllaaiinn PPaappeer
You can print on plain paper from the paper cassette or manual feed slot. Select the
paper you use referring to “What Kind of Paper can I Use?” in this chapter.
2The printer turns the Manual Feed mode on automatically when you insert paper
into the manual feed slot.
d
1.Select the Paper Size, Media Type and paper Source etc. in the printer driver.
Media Type: Plain Paper
Paper Source: Manual
PCL driverPS driver
1-14
Page 24
2. Send the print data to the printer.
✏Note
3A “NO PAPER” message is shown in the Status Monitor and control panel LEDs
until you insert a sheet of paper into the manual feed slot.
4
Drum
Ready
Paper
Alarm
Toner
Data
3. Using both hands, slide the manual feed slot paper
guides to the paper width to be used.
CHAPTER 1 ABOUT THIS PRINTER
4. Using both hands, insert the paper into the
manual feed slot until the front edge of the
paper touches the paper feed roller. Hold the
paper in this position until the printer
automatically feeds the paper in a short
distance, and then let go of the paper.
✏Note
5Insert the paper into the manual feed slot with the side to be printed (blank side)
face up.
5. After the printer ejects the printed page, insert the next sheet of paper as in Step 4
above. The printer will wait until you insert the next sheet of paper. Repeat this as
necessary for the number of pages you need to print.
When the rear cover is lifted up, the printer has a straight paper path from the
manual feed slot to the rear of the printer. Use this paper feed and output method
when you want to print on thicker paper or card stock.
Select the paper you want to use referring to “What Kind of Paper can I Use?” in
this chapter.
d
1.Select the Paper Size, Media Type and paper Source etc. in the printer driver.
Media Type: Thick paper or Thicker paper
Paper Source: Manual / Manual Feed
PCL driverPS driver
1-16
Page 26
2. Open the rear cover.
3. Send the print data to the printer.
✏Note
6A “NO PAPER” message is shown in the Status Monitor and control panel LEDs
until you insert a sheet of paper into the manual feed slot.
CHAPTER 1 ABOUT THIS PRINTER
Drum
Ready
Paper
Alarm
Toner
Data
4. Using both hands, set the width of the manual feed
paper guides to the paper width you want to use.
1-17
Page 27
CHAPTER 1 ABOUT THIS PRINTER
!
5. Using both hands, insert the paper into the
manual feed slot until the front edge of the
paper touches the paper feed roller. Hold the
paper in this position until the printer
automatically feeds the paper in a short
distance, and then let go of the paper.
6. After the printer ejects the printed page, the printer will wait for you to insert the
next sheet of paper. Repeat Step 5 for each page you want to print.
7.Close the rear cover.
Caution
Remove each sheet immediately after printing. Stacking the sheets may cause the
paper to curl or media feed jams.
1-18
Page 28
CHAPTER 1 ABOUT THIS PRINTER
PPrriinnttiinngg EEnnvveellooppees
The printer has a straight paper path from the manual feed slot to the rear of the
printer. Use this paper feed and output method when you want to print envelopes.
s
✏Note
7The printer turns the Manual Feed mode on automatically when you insert paper
into the manual feed slot.
1. Select the Paper Size, Media Type and paper Source etc. in the printer driver.
Media Type: Thicker Paper
Paper Source: Manual / Manual Feed
PCL driverPS driver
1-19
Page 29
2. Open the rear cover.
3. Send the print data.
4. Using both hands, set the width of the manual feed
paper guides to the envelope width.
CHAPTER 1 ABOUT THIS PRINTER
5. Using both hands, insert the envelope into the
manual feed slot until the front edge of the envelope
touches the paper feed roller. Hold the envelope in
this position until the printer automatically feeds it in
a short distance, and then let go of the envelope.
✏Note
8Insert the envelope into the manual feed slot with the side to be printed face up.
6. After the printer ejects the printed envelope, the printer will wait until you insert the
next envelope. Repeat Step 5 for each envelope you want to print.
7. After you finish the print job, close the rear cover.
1-20
Page 30
CHAPTER 1 ABOUT THIS PRINTER
EEnnvveellooppee TTyyppeess ttoo AAvvooiid
• Envelopes that are damaged, curled, wrinkled, or irregularly shaped.
• Envelopes that are extremely shiny or highly textured.
• Envelopes with clasps, snaps or tie strings.
• Envelopes with self-adhesive closures.
• Envelopes of baggy construction.
• Envelopes that are not sharply creased.
• Embossed envelopes.
• Envelopes that were previously printed by a laser printer.
• Envelopes that are pre-printed on the inside.
• Envelopes that cannot be arranged uniformly when placed in a pile.
• Envelopes constructed with paper that exceeds the paper weight specifications for
the printer.
• Poorly manufactured envelopes with edges that are not straight or consistently
square.
• Envelopes with transparent windows, holes, cutouts or perforations.
d
USE OF THE ENVELOPE TYPES LISTED ABOVE MAY CAUSE DAMAGE
TO YOUR PRINTER. SUCH DAMAGE IS NOT COVERED UNDER ANY
WARRANTY OR SERVICE AGREEMENT.
✏Note
y Before printing envelopes, you must fan the stack of envelopes well to avoid
paper jams and misfeeds.
y Do not print envelopes using manual duplex printing.
y For correct printing, you must select the same paper size from within your
software application as the paper in the tray.
y See “What Kind of Paper can I Use?” in this chapter.
1-21
Page 31
CHAPTER 1 ABOUT THIS PRINTER
PPrriinnttiinngg oonn TTrraannssppaarreenncciiees
You can print on transparencies from the paper cassette or manual feed slot.
9Do not load more than 10 sheets of transparencies in the paper cassette.
e
s
r
1.Select the Paper Size, Media Type and paper Source etc. in the printer driver.
Media Type: Transparency
Paper Source: Tray1
PCL driverPS driver
1-22
Page 32
2. Pull the paper cassette completely out
of the printer.
3. Adjust the paper guides at the right
and rear of the paper cassette to
match the transparency size you want
to load. Make sure that the tips of the
paper guides fit into the slots correctly.
CHAPTER 1 ABOUT THIS PRINTER
1-23
Page 33
CHAPTER 1 ABOUT THIS PRINTER
4. Load transparencies in the paper cassette. Make
sure they are flat in the cassette at all four corners.
5. Install the paper cassette in the printer. Make sure it is inserted fully into the printer.
✏Note
10Extend the output tray extension flap to prevent printouts from sliding off the face
down output tray.
11
!
Caution
Remove each sheet immediately, especially when you use transparencies.
When the rear cover is lifted up, the printer has a straight paper path from the
manual feed slot to the rear of the printer.
1. Select the Paper Size, Media Type and paper Source etc. in the printer driver.
Media Type: Transparency
Paper Source: Manual / Manual Feed
PCL driverPS driver
t
l
1-25
Page 35
2. Open the rear cover.
3. Send the print data.
4. Using both hands, slide the manual feed paper
guides to the transparency width.
CHAPTER 1 ABOUT THIS PRINTER
5. Using both hands, insert the transparency into
the manual feed slot until its front edge
touches the paper feed roller. Hold the
transparency in this position until the printer
automatically feeds it in a short distance, and
then let go of the transparency.
6. After the printer ejects the printed transparency, the printer will wait until you insert
the next transparency. Repeat Step 5 for each transparency you want to print.
7. After you finish the print job, close the rear cover.
The supplied printer drivers for Windows 95/98,Me, and Windows NT 4.0 / 2000 all
enable manual duplex printing. For more information about how to make the
settings, see the Help text in the printer driver.
)
l
1-27
Page 37
CHAPTER 1 ABOUT THIS PRINTER
Manual Duplex Printing from the Paper
Cassette
1. Select the Paper Size, Media Type and paper Source etc. in the printer driver.
2. The printer will automatically print all the even numbered pages on one side of the
paper first.
3. Remove the printed even numbered pages from the
output tray and re-insert them into the paper
cassette, loading the paper with the side to be
printed (blank side) face down. Follow the
instructions on the computer screen.
4. The printer will now automatically print all the odd pages on the reverse side of the
paper.
1-28
Page 38
CHAPTER 1 ABOUT THIS PRINTER
Manual Duplex Printing from the Manual Feed
Slot
!
Caution
• Before re-inserting the sheets, you will have to straighten them, or you may get
paper feed errors.
• The use of very thin or very thick paper is not recommended.
• When you use the Manual Duplex function, it is possible that paper jams may
occur or print quality might not be satisfactory. If a paper jam occurs, see
“Paper Jams and How to Clear Them” in Chapter 6.
1. Select the required manual duplex printing mode and manual feed mode from the
driver.
2. Using both hands, insert the paper into the
manual feed slot with the side to be printed
first facing up. Follow the instructions on the
computer screen. Repeat this step until you
have printed all the even numbered pages.
3. Remove the printed even numbered pages from
the output tray and re-insert them in the same
order into the manual feed slot. Load the paper
with the side to be printed (blank side) face up.
Follow the instructions on the computer screen.
4. Repeat Step 3 until you have printed all the odd numbered pages on the reverse
side of the paper.
1-29
Page 39
CHAPTER 1 ABOUT THIS PRINTER
Guidelines for Printing on Both Sides of the
Paper
• It may cause wrinkling if the paper is too thin.
• If paper is curled, straighten it and then load it in the paper cassette.
• The paper type should be regular paper. Do not use bond paper.
• When loading paper in the paper cassette, first empty the cassette, and then insert
only the printed pages, with the printed side face up. (Do not add the printed pages
to the top of the unprinted paper stack.)
• If the paper is not feeding correctly, it is possible that the paper is curled. Remove
The printer drivers for the following operating systems are on the supplied CDROM. The latest printer driver can also be downloaded from the Brother
Solutions Center at http://solutions.brother.com.
You can see the operations and detailed information in the Install Software
section of the supplied CD-ROM.
For Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000
PCL (Hewlett-Packard LaserJet laser printer) driver
BR-Script (PostScript Level 2 language emulation) driver (HL-1450/HL-1470N
user only)
2
OFFTT
r
WAARREE
W
For Macintosh (For HL-1440, HL-1450 and HL-1470N Only)
BR-Script (PostScript Level2 language emulation) driver (For more information,
see the Network User’s Guide on the CD-ROM.)
USB printer driver for Macintosh
PCL DriverPS Driver
Windows 95/98/Me
Windows 2000
Windows NT4.0
Macintosh (via Network)
Macintosh (via USB)
✔✔
✔✔
✔✔
✔
✔
2-1
Page 41
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
2
1
FFoorr W
Wiinnddoowwss UUsseerrss
Features in the PCL Printer Driver
For more detailed information, please see the on-line Help in the printer driver or
visit the Brother Solutions Center at http://solutions.brother.com
You can also change settings by clicking the illustration on the left side of the Basic
tab in the Properties dialog box.
Basic Tab
♦
1. Select the Paper size, Multi-page, Orientation, etc.
2. Select the Paper source, etc.
2-2
Page 42
Advanced Tab
♦
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
3
2
5
1
You can change the following settings by clicking the icons.
1. Print Quality
2. Manual Duplex
3. Watermark
4. Page Setting
5. Device Options
2-3
Page 43
Print Quality
Select the resolution, toner save and print settings.
Resolution
You can change the resolution as follows:
300 x 300 dpi
600 x 600 dpi
1200 x 600 dpi for graphics (For HL-1440, HL-1450 and HL-1470N users
only)
Toner Save
You can save running costs by turning on the toner save mode, which
reduces the print density.
Print Setting (For Windows 95/98/Me users only)
With the Print setting set to MANUAL, you can manually change the
Brightness, Contrast, Graphics mode settings and TrueType mode options.
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
Manual Duplex
If you select the manual duplex button, the dialogue box for the manual duplex
settings appears. Six types of manual duplex binding directions are available for
each orientation.
Watermark
You can place a watermarked logo or text into your documents.
When you use a bitmap file as a watermark, you can change the size of the
watermark and place it anywhere you like on the page.
When you use text as a watermark, you can change the font, darkness and
angle settings.
Page Setting
You can change the print image scaling and select Mirror / Reverse print
options.
2-4
Page 44
Device Options
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
Set the following print function modes in this tab.
Job Spooling
Quick Print Setup
Sleep Time
Status Monitor
Macro
Administrator (For Windows 95/98/Me users only)
Insert Command File (For Windows 95/98/Me users only)
Page Protection
Print Date & Time
HRC (For Windows NT 4.0/2000 users only)
True Type Mode (For Windows NT 4.0/2000 users only)
Note
✏
0The Printer Function list may differ depending on the model.
2-5
Page 45
Accessories Tab
♦
When you install options, add those options and set them in the Accessories tab as
follows.
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
Paper Source Setting
This feature recognizes the paper size in each paper tray.
2-6
Page 46
Support Tab
♦
• You can download the latest driver or get additional product information by
• You can see the printer driver version.
• You can check the current driver settings.
• You can print the Configuration page, Font list, etc. (HL-1440/HL-1450/HL-1470N
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
accessing the Brother Solutions Center at http://solutions.brother.com.
users only)
2-7
Page 47
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
Features in the PS Printer Driver
Note
✏
1This section is for HL-1450 and HL-1470N users only.
For more detailed information, please see the on-line Help in the printer driver or
visit the Brother Solutions Center at http://solutions.brother.com
Details Tab
♦
1. Select the port where your printer is connected or the path to the network printer
you are using.
2. Select the printer driver that you installed.
2-8
Page 48
Paper Tab
♦
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
1
1. Select the Paper size, Multi-page, Orientation, etc.
2. Select the Paper source.
2
2-9
Page 49
Graphics Tab
♦
You can select the print quality settings.
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
2-10
Page 50
Device Options Tab
♦
1
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
2
1. You can change settings by clicking the setting and then selecting a new value in
the Change Settings box.
Toner Save Mode
Sleep Mode
Media Type
HRC setting
2. Select the installed options from the list.
2-11
Page 51
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
FFoorr MMaacciinnttoosshh UUsseerrs
This printer supports Macintosh® OS 8.51, 8.6, 9.0 and 9.1.
For more detailed information visit the Brother Solutions Center at
http://solutions.brother.com
s
For USB Users (HL-1440/1450/1470N Users
Only)
Computer Requirements:
Power Macintosh having a pre-installed USB port
32MB RAM (64MB recommended)
Mac OS 8.51, 8.6, 9.0 and 9.1 is required.
For Network User (HL-1470N Users Only)
Computer Requirements:
Power Macintosh having a pre-installed Ethernet port
32MB RAM (64MB recommended)
Mac OS 8.51, 8.6, 9.0 and 9.1 is required.
LaserWriter 8 version 8.6 and 8.7 is required.
Apple LaserWriter 8 Driver
♦
The Apple LaserWriter Driver may have been installed with your system. It is also
available at http://www.apple.com.
LaserWriter 8 versions 8.6 and 8.7 have been tested for use with this printer.
2-12
Page 52
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
SSooffttw
AAuuttoommaattiicc EE--mmaaiill PPrriinnttiinng
waarree
Note
✏
2This section is for Windows users only.
g
Automatic E-mail printing is used to download E-mail, receive mail at the selected
time and print it automatically. You can also set it to select the mail to be printed
automatically depending on the sender and the subject of the E-mail.
Search E-mail by sender and subject and then auto print
As soon as E-mail is received, the printer prints it automatically without your
having to start the print operation. You can also choose the mail you want to
print by having the printer search by sender and subject.
Auto access at the selected time
You can check incoming E-mail by accessing the server at pre-determined
times.
Several mail users can share a PC
Usually, it is difficult to share E-mail software between several people on one
PC. Automatic E-mail Printing supports multiple users, so several people can
use E-mail software on one PC.
2-13
Page 53
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
SSooffttwwaarree ffoorr NNeettwwoorrkks
Note
✏
3This section is for HL-1470N only.
s
BRAdmin Professional
The BRAdmin Professional software is a utility for managing your Brother network
enabled printers that are running under Windows 95/98/Me, Windows 2000 and
Windows NT 4.0.
It allows you to easily configure and check the status of your printer on the network.
Storage Manager
Brother Storage Manager software can manipulate the printer forms (Fonts, Macros
or fixed forms) that you may have stored in the internal flash memory.
2-14
Page 54
CHAPTER 2 PRINTER DRIVER AND SOFTWARE
Network Printer Driver Wizard
The Network Printer Driver Wizard software can be used to ease the installation of
a printer in a network environment. It can also be used to create automatically
running .exe files, which once run, automate the installation of a printer into a peerto-peer environment.
Automatic Emulation Selection
Note
✏
4This section is for HL-1450 and HL-1470N only.
This printer has an automatic emulation selection function. When the printer
receives data from the computer, it automatically selects the emulation mode. This
function has been factory set to ON.
The printer can select from among the following emulation combinations:
EPSON (default)IBM
HP LaserJetHP LaserJet
BR-Script 2BR-Script 2
EPSON FX-850IBM ProPrinter XL
2-15
Page 55
CHAPTER 3 CONTROL PANEL
33
CCHHAAPPTTEERR 3
ONNTTRR
CCO
This section refers to the LEDs and control panel button on the control panel.
The LED indications shown in the table below are used in the illustrations in this
chapter.
✏Note
0When the power switch is off or the printer is in Sleep mode, all LEDs including the
Ready LED are off.
OLL PPAANNEELL
O
❍❍❍❍
●●●●
3
LED is off
LED is blinking
LED is on
3-1
Page 56
LEDPrinter status
Sleep mode
Drum
Ready
Paper
Alarm
Toner
Data
The power switch is off or the printer is in Sleep mode.
Ready to print
Drum
Ready
Paper
Alarm
Toner
Data
The printer is ready to print. Pressing control panel button
wakes up the printer to Ready mode.
Drum
Ready
Paper
Alarm
Toner
Data
Drum
Ready
Paper
Alarm
Toner
Data
Blinking at 1 second
intervals
Blinking at 2 second
intervals
Warming up
The printer is warming up.
Cooling down or stop printing
The printer is cooling down and
stops printing until the internal
temperature of the printer lowers.
Paper Jam
Clear the paper jam referring to“Paper Jams and How to
Clear Them” in Chapter 6. If the printer does not
automatically resume printing, press the control panel
button.
No Paper
Load paper in the printer referring to“Printing on Plain
Paper” in Chapter 1, and then press the control panel
button.
Misfeed
Reinstall the paper properly, and then press the control
panel button. The printer will start printing again.
3-2
Page 57
LEDPrinter status
Receiving Data
Drum
Ready
Paper
Alarm
Toner
Data
The printer is receiving data from the computer or the printer
is processing data in memory.
Data Remaining in Memory
Drum
Ready
Paper
Alarm
Toner
Data
Print data remains in the printer memory. If the Data LED is
on for a long period of time and nothing has printed, you will
need to press the control panel button to print the remaining
data.
CHAPTER 3 CONTROL PANEL
Drum
Ready
Paper
Alarm
Toner
Data
Blinking every 5 seconds
Drum
Ready
Paper
Alarm
Alarm
Toner
Data
Drum
Ready
Paper
Alarm
Toner
Data
Toner Low
Indicates that the toner cartridge is nearly empty. Purchase
a new toner cartridge and have it ready for when Toner
Empty is indicated.
Toner Empty
Replace the toner cartridge with a new one. See“Replacing
the Toner Cartridge” in Chapter 5.
Near End of Life
The drum unit is near the end of its life. We recommend that
you obtain a new drum unit to replace the current one. See
“Replacing the Drum Unit”in Chapter 5.
3-3
Page 58
SSeerrvviiccee CCaallll IInnddiiccaattiioonns
s
If an unrecoverable error occurs, the printer will indicate the need for a service call
by illuminating all the LEDs and then alternating the following combination of LEDs.
For example, the following two indications alternate when a fuser malfunction error
occurs.
Service CallFuser
Drum
Ready
Alarm
Data
Malfunction
❍
❍
❍
Drum
Ready
Paper
Alarm
Toner
Data
Drum
Ready
Paper
Alarm
Toner
Data
Service callFuser
Malfunction
Drum
Ready
Alarm
Data
Service CallD-RAM
Drum
Ready
Alarm
Data
Service CallNV-RAM
Drum
Ready
Alarm
❍❍
❍❍❍
❍❍❍❍
Error
❍❍
❍❍❍
Error
❍
Laser BD
Malfunction
Scanner
Malfunction
ROM Error
❍❍
Service AService BEngine
Interface
Error
❍❍
❍
Main Motor
Malfunction
CPU
Runtime
Error
❍
Data
3-4
Page 59
CHAPTER 3 CONTROL PANEL
If you see any of these service call indications, turn off the power switch, wait a few
seconds, and then turn it on and try to print again.
If you cannot clear the error and see the same service call indication after turning
on the printer, consult your dealer or a Brother authorized service representative.
Please note the indication and report the error status and problem by referring to
the above table.
✏Note
1Ensure that the front cover is fully closed before reporting a service call.
3-5
Page 60
CCoonnttrrooll PPaanneell BBuuttttoon
The control panel button has the following functions.
n
Cancel printing
If you press the control panel button while printing, the printer immediately stops
printing and ejects the paper.
Wake-up
If the printer is in Sleep mode, pressing the control panel button wakes it up and
goes to the Ready state. It will take up to 25 seconds for the printer to reach the
Ready state.
Form feed
If the Data LED is on, press the control panel button. The printer will print any
data remaining in the printer memory.
Error recovery
If an error occurs, the printer will recover from some errors automatically. If the
error does not clear automatically, press the control panel button to clear the
error, and then continue printer operation.
3-6
Page 61
CHAPTER 3 CONTROL PANEL
PPrriinntt TTeesstt SSaammppllee PPaagge
e
The printer prints a test sample page using the control panel button or printer
driver.
Using Control Panel Button
1. Turn off the printer.
2. Make sure that the front cover is closed and the power cord is plugged in.
3. Hold down the control panel button as you turn on the power switch. All the LEDs
will illuminate. Keep the button depressed until the Drum LED comes on. When the
Drum LED comes on, release the button your finger.
m
u
r
D
y
d
a
e
R
m
r
a
l
A
a
t
a
D
4. Press the control panel button again. The printer will print a test sample page.
3-7
Page 62
Using the Printer Driver
If you are using Brother’s Windows PCL printer driver, use the “Print Test Page”
button usually located in the General tab of the Windows printer driver.
You can print the current configuration and a list of the internal fonts using the
control panel button or printer driver.
Using Control Panel Button
1. Turn off the printer.
2. Make sure that the front cover is closed and the power cord is plugged in.
3. Hold down the control panel button as you turn on the power switch. All the LEDs
will illuminate. Keep the button depressed until the Drum LED comes on. When the
Drum LED comes on, release the button.
m
u
r
D
y
d
a
e
R
m
r
a
l
A
a
t
a
D
4.Press the control panel button again and hold it down until the Ready LED comes
on.
5.When the Ready LED comes on, release the button.
The printer prints the current configuration of the printer
and a list of the internal fonts.
Drum
Ready
Alarm
ata
D
3-9
Page 64
Using the Printer Driver
✏Note
2This section is for HL-1440, HL-1450, HL-1470N users only.
If you are using Brother’s Windows PCL printer driver, you can print the current
configuration and a list of the internal fonts by clicking the Print Config and Print
Font buttons in the Support tab.
3-10
Page 65
CHAPTER 4 OPTIONS
44
CCHHAAPPTTEERR 4
OPPTTII
O
ONNSS
O
This printer has the following optional accessories. You can increase the
capabilities of the printer with these items. Click the check mark in the following
table to see the detailed information for each item.
We recommend that you expand the printer memory to avoid any memory full errors.
M
M
✏Note
This section is for HL-1440, HL-1450, HL-1470N users only.
For HL-1440 Users
This printer has 2 Mbytes of standard memory and a slot for optional
additional memory. The memory can be expanded up to a total of 34 Mbytes
by installing a commercially available SIMM (single in-line memory module).
For HL-1450 and HL-1470N Users
These printers have 8 Mbytes of standard memory and a slot for optional
additional memory. 4 Mbytes of memory is fitted on the board, the other 4
Mbytes is on the installed SIMM. The memory can be expanded up to a total
of 36 Mbytes by installing a commercially available SIMM (single in-line
memory module). When you want to expand the memory, you need to
remove the fitted SIMM, and then install a new SIMM of at least 8 Mbytes.
HP LaserJet, EPSON FX-850 and IBM Proprinter XL emulation modes
300 dpi600 dpi1200 dpi
Letter/A4
Legal
PostScript Level II language emulation mode
Letter/A4
Legal
StandardStandard16 MB
StandardStandard16 MB
300 dpi600 dpi1200 dpi
Standard Standard 16 MB
Standard Standard 16 MB
HL-1470N (Including 8 MB of internal memory)
HP LaserJet, EPSON FX-850 and IBM Proprinter XL emulation modes
300 dpi600 dpi1200 dpi
Letter/A4
Legal
PostScript Level II language emulation mode
Letter/A4
Legal
StandardStandard16 MB
StandardStandard16 MB
300 dpi600 dpi1200 dpi
StandardStandard16 MB
StandardStandard16 MB
4-2
Page 67
CHAPTER 4 OPTIONS
This printer can accept memory SIMM with the following
specifications:
Speed
Pin type
Height
Output
60 nsec - 80 nsec
72 pin
25.4 mm (1.00”) or less
32 bit or 36 bit
✏Note
y Additional memory is useful and may be necessary if you are using the Page
Protection function.
(For HL-1440 users)
y The resident memory of HL-1440 printer is 2 MB, you need to expand the
printer memory by adding a SIMM to print at 1200 dpi.
(For HL-1470N users)
y You have to expand the printer memory by adding a SIMM to use the FTP/IPP
protocol.
✏Note
The printer has only one slot for a SIMM upgrade. If you want to increase your
printer memory again after you have already installed a SIMM module in the slot,
you will need to remove the previously installed SIMM.
1.Turn off the printer and unplug the power cord from
the AC outlet. Disconnect the interface cable from
the printer.
Caution
Be sure to turn off the printer before you install or remove SIMM.
2. Open the rear cover. Unscrew the two screws that secure the access cover and
remove it.
3.Unpack the SIMM and hold it by the edges.
Caution
SIMM boards can be damaged by even a small amount of static electricity. Do not
touch the memory chips or the board surface. Wear an antistatic wrist strap when
you install or remove the board. If you do not have an antistatic wrist strap,
frequently touch the bare metal on the printer.
4-4
Page 69
CHAPTER 4 OPTIONS
4. Install the SIMM into the slot at an angle, and then
push it gently toward the vertical until it clicks into
place.
5. Re-install the access cover and secure the access cover with the two screws.
6. Close the rear cover.
7. Reconnect the interface cable (printer cable) to your computer. Plug the power cord
into the AC outlet, and then turn on the power switch.
✏Note
To check that you installed the SIMM correctly, print the configuration sheet by
using the selection in the driver and check it to make sure it shows the additional
memory. See “Print Configuration and Fonts” in Chapter 3.
4-5
Page 70
LLoow
weerr TTrraayy UUnniitt
✏Note
This section is for HL-1450 and HL-1470N users only.
The lower tray unit is a device that functions as an additional paper source. It can
hold a maximum of 250 sheets of paper (80 g/m2 or 21 lb.).
To purchase the optional lower tray unit, please consult the dealer where you
purchased the printer.
For installation details, see the instructions supplied with the lower tray unit.
4-6
Page 71
CHAPTER 4 OPTIONS
PPrriinntt SSeerrvveerr ((NNCC--22001100pp)
)
✏Note
This section is for HL-1230, HL-1440 and HL-1450 users only.
An optional network print server (NC-2010p) allows your printer to be connected to
your network via the parallel interface.
The NC-2010p print server offers the following protocol support when you use it on
the HL-1230, HL-1440 or HL-1450 printers:
• TCP/IP, Netware, NetBIOS, Banyan VINES, LAT and DLC/LLC protocols
• Superior network and printer management:
-BRAdmin Professional Windows-based Management utility.
-SNMP MIB I and MIB II over IP or IPX
-Remote console management via DEC NCP, TELNET or NetWare.
-Embedded web server support.
• Flash memory for easy updating of firmware.
4-7
Page 72
IIrrDDAA IInntteerrffaaccee ((IIRR--11000000)
The IR-1000 connects to any of these printers and can print data without the use of
connecting cables.
)
• Supports the IrDA1.1 Infrared communication standard.
• Fully compatible with Windows
4.0,Windows® 2000 Infrared printer devices.
• Transmits and receives data up to 4 Mbits/s.
• Connects to the PC parallel port and the printer port.
• Allows a printer to communicate with an infrared-equipped portable computer.
• Transmission range: 1 cm (0.39 inch) up to 100 cm (39 inch), meets the IrDA
standard.
• It is effective within a 30 degree cone angle.
®
95/98/Windows® Me, Windows NT
®
4-8
Page 73
CHAPTER 5 ROUTINE MAINTENANCE
55
CCHHAAPPTTEERR 5
OUUTTIINNEE
RRO
You need to replace the consumables and clean the printer periodically.
You can see the maintenance movie in the supplied CD-ROM Maintenance Tutorial
section.
5
MAAIINNTTEENNAANNCCEE
M
1
2
1. You can see how to replace the toner cartridge.
2. You can see how to replace the drum unit.
3. You can see how to clean the scanner window.
4. You can see how to clean the corona wire in the drum unit.
5. You can see how to clean the surface of the OPC in the drum unit.
These instructions are also included in “Improving the Print Quality” in Chapter 6.
3
4
5
5–1
Page 74
CHAPTER 5 ROUTINE MAINTENANCE
TToonneerr CCaarrttrriiddgge
e
A new toner cartridge contains enough toner to print approximately 3,000 (standard
cartridge) or 6000 (high yield cartridge) A4/Letter-size single-sided pages at about
5% coverage.
✏Note
y Toner consumption varies according to the image coverage on the page and the
print density setting. The greater the image coverage, the greater the toner
consumption.
y If you change the print density setting for lighter or darker printing, toner
consumption varies accordingly.
y Wait to unpack the toner cartridge until immediately before you install it in the
printer.
TToonneerr LLooww MMeessssaagge
e
Drum
Ready
Paper
Alarm
Toner
Data
Blinking every 5 seconds
If the LED shows this message, the toner will soon run out. Purchase a new toner
cartridge and have it ready before you get a Toner Empty message.
✏Note
0Both Alarm and Data (Toner) LEDs will blink continuously to indicate that the toner
cartridge is nearly empty. This blinking will not stop until you have installed a new
toner cartridge.
5–2
Page 75
CHAPTER 5 ROUTINE MAINTENANCE
TToonneerr EEmmppttyy MMeessssaagge
e
If the LED shows the following message, the printer has run out of toner or the
toner is not evenly distributed inside the cartridge.
1To ensure optimum print quality, be sure to use quality toner cartridges. To
purchase toner cartridges, consult the dealer where you purchased the printer.
1. Open the front cover.
2. Pull out the drum unit assembly.
5–3
Page 76
!
Caution
!
We recommend that you place the drum unit assembly on a piece of disposable
paper or cloth in case you accidentally spill or scatter toner.
To prevent damage to the printer from static electricity, do not touch the electrodes
shown in the illustration.
3. Press the lock lever down, and then pull the toner
cartridge out of the drum unit assembly.
CHAPTER 5 ROUTINE MAINTENANCE
Caution
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe or wash it off with cold water.
✏Note
y Be sure to seal the toner cartridge tightly so that toner powder does not spill out
of the cartridge.
y Dispose of the used toner cartridge in accordance with local plastic waste
regulations.
5–4
Page 77
4. Unpack the new toner cartridge. Keeping the
!
cartridge horizontal, gently rock it from side to side
five or six times.
Caution
• Wait to unpack the toner cartridge until immediately before you install it in the
printer. If toner cartridges are left unpacked for a long period of time the toner
life will be shortened.
• If an unpacked drum unit is subjected to excessive direct sunlight or room light,
the unit may be damaged.
• Use a genuine Brother toner cartridge that is specially formulated to ensure
optimum print quality.
• Printing with a 3rd party toner or 3rd party toner cartridge may reduce not only
the print quality but also the quality and life of the printer itself. It may also
cause serious damage to the performance and life of a drum unit. Warranty
coverage does not apply to problems caused by the use of 3rd party toner or
3rd party toner cartridges.
CHAPTER 5 ROUTINE MAINTENANCE
5. Remove the protective cover.
5–5
Page 78
!
Caution
!
Install the toner cartridge immediately after you remove the protective cover. Do not
touch the shaded parts in the illustration to prevent any degradation to the print
quality.
6. Install the new toner cartridge into the drum
unit until you hear it lock into place. When the
toner cartridge is installed correctly, the lock
lever is lifted automatically.
CHAPTER 5 ROUTINE MAINTENANCE
Caution
Make sure you install the toner cartridge correctly or it may separate from the drum
unit.
5–6
Page 79
CHAPTER 5 ROUTINE MAINTENANCE
!
7. Clean the primary corona wire inside the drum unit by
gently sliding the blue tab from right to left and left to
right several times. Return the tab to the Home
position (▲) before you re-install the drum unit
assembly.
Caution
Make sure that you return the tab to the Home position (▲) before you re-install the
drum unit assembly in the printer; otherwise, printed pages may have vertical
stripes.
8. Re-install the drum unit assembly in the printer. Close
the front cover.
Home
position
✏Note
2We recommend that you clean the printer when you replace the toner cartridge.
See“Cleaning”in this chapter.
5–7
Page 80
CHAPTER 5 ROUTINE MAINTENANCE
DDrruum
m UUnniitt
✏ Note
y There are many factors that determine the actual drum life, such as the
temperature, humidity, type of paper, type of toner used, number of pages per
print job, etc. Under ideal conditions, the average drum life is estimated at
approximately 20,000 pages. The actual number of pages that your drum will
print may be significantly less than this estimate. Because we have no control
over the many factors that determine the actual drum life, we cannot guarantee
a minimum number of pages that will be printed by your drum.
y For best performance, use only genuine Brother toner. The printer should be
used only in a clean, dust-free environment with adequate ventilation.
y Printing with a 3rd party drum unit may reduce not only the print quality but also
the quality and life of the printer itself. Warranty coverage does not apply to
problems caused by the use of 3rd party drum unit.
This printer can print approximately 20,000 pages
*1
At 5% print coverage (A4-Letter size). The actual number of printed pages
may vary depending on the average type of print job and paper.
*1
with one drum unit.
5–8
Page 81
CHAPTER 5 ROUTINE MAINTENANCE
Change Drum Message
If the Drum LED is on, it means the drum unit is near the end of its life. We
recommend that you replace the drum unit with a new one before there is a
noticeable deterioration in the print quality.
Drum
Ready
Paper
Alarm
Toner
Data
!
Caution
• While removing the drum unit, handle it carefully because it may contain toner.
• You should clean the printer when you replace the drum unit. See “Cleaning” in
this chapter.
5–9
Page 82
CHAPTER 5 ROUTINE MAINTENANCE
!
RReeppllaacciinngg tthhee DDrruumm UUnniit
Follow these steps to replace the drum unit. You can also view the drum unit
replacement method in the instructional movie on the supplied CD-ROM:
1. Open the front cover.
2. Pull out the drum unit assembly.
Caution
t
We recommend that you place the Drum unit assembly on a piece of disposable
paper or cloth in case you accidentally spill or scatter toner.
To prevent damage to the printer from static electricity, do not touch the electrodes
shown below.
5–10
Page 83
3. While pressing the lock lever, pull the toner
!
!
!
cartridge out of the drum unit assembly.
Caution
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe or wash it off with cold water.
✏ Note
3Discard the used drum unit according to local regulations. Be sure to seal up the
drum unit tightly so that toner powder does not spill out of the unit.
CHAPTER 5 ROUTINE MAINTENANCE
4.Unpack the new drum unit.
Caution
Wait to unpack a drum unit until immediately before you install it in the printer. If an
unpacked drum unit is subjected to excessive direct sunlight or room light, the unit
may be damaged.
5. Install the toner cartridge into the new drum unit
until you hear it lock into place with a click.
When the toner cartridge is installed correctly,
the lock lever is lifted automatically.
Caution
Make sure you install the toner cartridge correctly, or it may separate from the drum
unit.
5–11
Page 84
CHAPTER 5 ROUTINE MAINTENANCE
!
!
6. Re-install the drum unit assembly in the printer.
Make sure that the printer is turned on, the front cover
is open and the Drum and Alarm LEDs are
illuminated.
7. Reset the drum counter referring to the instructions supplied with the new drum
unit.
Caution
• The Drum LED indication does not disappear until you reset the drum counter.
• Do not reset the drum counter when you replace only the toner cartridge.
8. Close the front cover.
9. Make sure that the Drum LED is now off.
Caution
We recommend that you clean the printer when you replace the toner cartridge.
See“Cleaning”in this chapter.
5–12
Page 85
CHAPTER 5 ROUTINE MAINTENANCE
CClleeaanniinng
Clean the printer exterior and interior routinely. If printouts are stained with toner,
clean the printer interior and drum unit.
See the Maintenance Tutorial section in the supplied CD-ROM. You can see the
instructional movie.
g
1. You can see how to clean the scanner window.
2. You can see how to clean the corona wire in the drum unit.
1
2
5–13
Page 86
CHAPTER 5 ROUTINE MAINTENANCE
PPeerriiooddiicc MMaaiinntteennaannccee PPaarrtts
You need to replace the maintenance parts periodically to maintain print quality.
The units listed below should be replaced after printing the following number of
pages.
ItemApproximate LifeTo Purchase Replacement
Fixing unit
Separator pad holder assy
Pick up roller assy
* The actual number of printed pages may vary depending on your average type of
print job and paper. The figures quoted are based upon 5% coverage per page.
50,000 pages *Call Customer Support
50,000 pages *Call Customer Support
50,000 pages *Call Customer Support
s
5–14
Page 87
CHAPTER 6 TROUBLESHOOTING
66
CCHHAAPPTTEERR 6
TTRRO
OUUBBLLEESSHH
IIddeennttiiffyyiinngg YYoouurr PPrroobblleem
First, check the following:
• The power plug is connected correctly and the printer is turned on.
• All of the protective parts have been removed.
• The toner cartridge and drum unit are installed correctly.
• The front cover is fully closed.
• Paper is inserted correctly into the paper cassette.
• The interface cable is securely connected between the printer and computer.
• The correct driver for the printer is installed and selected.
• The PC is set up to connect to the correct printer port.
Printer does not print:
If you did not solve your problem with the above checks, please find your
problem in the following list and then go to the section listed.
6
O
OTTIINN
O
O
G
G
m
Printer LED is blinking
See“CONTROL PANEL” in Chapter 3.
Status Monitor Error Message appears
See“Error Messages in the Status Monitor” in this chapter.
Printer printed “Error Message”
See“Error Message Printouts” in this chapter.
Paper handling
See“Paper Handling” or “Paper Jams and How to Clear Them” in this
chapter.
Other Problems
See“Other Problems” in this chapter.
Pages are printed, however there are problems with:
Print quality
See”Improving the Print Quality”in this chapter.
Printout is incorrect
See“How to Print Correctly”in this chapter.
6-1
Page 88
CHAPTER 6 TROUBLESHOOTING
EErrrroorr M
Meessssaaggeess iinn tthhee SSttaattuuss
The Status Monitor will report problems with the printer. Take the corrective actions
listed in the following table for the error message that the Status Monitor reports.
Error messageAction
COVER OPEN
MEMORY FULL
NO PAPER or
MISFEED
PAPER JAM
PRINT OVERRUN
• Close the front cover of the printer.
• Press the control panel button to print the data remaining in the
printer.
• Reduce the print resolution or reduce the complexity of your
document.
(For HL-1440, HL-1450 and HL-1470N Users)
• Expand the printer memory by adding a commercially available
SIMMmemory. See“Installing Additional Memory”in Chapter
4.
• The paper cassette may be out of paper or not properly
installed. If it is empty, load a new stack of paper into the paper
cassette.
• If there is paper in the paper cassette, make sure it is straight.
If the paper is curled, straighten it before printing. Sometimes it
is helpful to remove the paper, turn the stack over and put it
back in the paper cassette.
• Reduce the amount of paper in the paper cassette, and then try
again.
• Make sure you use paper that meets Brother’s recommended
paper specifications. See“What Kind of Paper can I Use?”in
Chapter 1.
• See “Paper Jams and How to Clear Them“ in this chapter.
• Press the control panel button to print the data remaining in the
printer.
• If this does not clear the error, reduce the complexity of your
document or reduce the print resolution.
Moonniittoorr
M
(For HL-1440, HL-/1450 and HL-/1470N Users)
• Expand the printer memory by adding a commercially available
SIMM. See“Installing Additional Memory”in Chapter 4. Set
page protection to ON by using the supplied Windows driver or
RPC program.
• Change the following settings in the supplied Windows driver
and try again. The best combination of settings below will vary
depending on your document.
Graphics Mode
True Type
Use Printer True Type
TM
mode
6-2
TM
Fonts
Page 89
Error messageAction
RESOLUTION ADAPTED
(The printer has printed
• Reduce the complexity of your document before you print to
prevent automatic reduction of the resolution.
the document at a reduced
resolution.)
(For HL-1440, HL-1450 and HL-1470N Users)
• Expand the printer memory by adding a commercially available
SIMMmemory. See “Installing Additional Memory” in Chapter
4.
TONER EMPTY
TONER LOW
• See “Replacing the Toner Cartridge” in Chapter 5.
• Purchase a new toner cartridge and have it ready for when the
Toner Empty status is indicated.
FUSER MALFUNCTION
• Turn the power switch off, wait a few seconds and then turn it
on again.
• Leave the printer for 10 minutes with the power on. If the error
occurs again, consult your dealer.
LASER BD
MALFUNCTION
• Turn the power switch off, wait a few seconds and then turn it
on again. If the error occurs again, consult your dealer.
SCANNER MALFUNCTION
D-RAM ERROR
NV-RAM ERROR
MAIN MOTOR ERROR
ENGINE INTERFACE
ERROR
CHAPTER 6 TROUBLESHOOTING
6-3
Page 90
CHAPTER 6 TROUBLESHOOTING
EErrrroorr M
Meessssaaggee PPrriinnttoouuttss
The printer will report problems by printing an error message as defined in the
following table. Take the corrective actions for the error message.
Error messageAction
MEMORY FULL
PRINT OVERRUN
RESOLUTION ADAPTED
(The printer has printed
the document at a reduced
resolution)
• Press the control panel button to print the data remaining in the
printer.
• Reduce the print resolution or reduce the complexity of your
document.
(For HL-1440, HL-1450 and HL-1470N Users)
• Expand the printer memory by adding a commercially available
SIMM. See“Installing Additional Memory”in Chapter 4.
• Press the control panel button to print the data remaining in the
printer.
• If this does not clear the error, reduce the complexity of your
document or reduce the print resolution.
(For HL-1440, HL-1450 and HL-1470N Users)
• Expand the printer memory by adding a commercially available
SIMM. See“Installing Additional Memory”in Chapter 4.
• Set page protection to ON by using the supplied Windows driver
or RPC program.
• Change the following settings in the supplied Windows driver
and try again. The best combination of settings below will vary
depending on your document.
• Reduce the complexity of your document before you print to
prevent automatic reduction in the resolution.
(For HL-1440, HL-1450 and HL-1470N Users)
• Expand the printer memory by adding a commercially available
SIMM. See“Installing Additional Memory”in Chapter 4.
Graphics Mode
True Type
Use Printer True Type
TM
mode
TM
Fonts
6-4
Page 91
CHAPTER 6 TROUBLESHOOTING
PPaappeerr HHaannddlliinng
g
First, ensure that you are using paper that meets Brother recommended paper
specifications. See“What Kind of Paper can I Use?” in Chapter 1.
ProblemRecommendation
The printer does not
load paper.
The printer does not
load paper from the
manual feed slot.
The printer will not load
envelopes.
A paper jam has
occurred.
The printer does not
print into the output tray.
The printer does not
print on the specified
paper.
(For HL-1450 with
optional lower tray unit
user only)
• If there is paper in the paper cassette, make sure it is straight. If
the paper is curled, you should straighten it before printing.
Sometimes it is helpful to remove the paper, turn the stack over
and put it back in the paper cassette.
• Reduce the amount of paper in the paper cassette, and then try
again.
• Check that manual feed mode is not selected in the printer driver.
• Re-insert the paper firmly, one sheet at a time.
• Make sure that manual feed mode is selected in the printer driver.
• The printer can load envelopes from the manual feed slot. Your
application software must be set up correctly to print on the
envelope size you are using. This is usually done in the page
setup or document setup menu of your software. Refer to your
software application manual.
• Clear the jammed paper referring to “Paper Jams and How to
Clear Them” or the paper jam instructional video on the CD-ROM.
• Close the rear cover.
• Make sure that the cable is connected to the printer
• Make sure that the appropriate printer driver is selected.
6-5
Page 92
CHAPTER 6 TROUBLESHOOTING
PPaappeerr JJaam
When a paper jam occurs, the printer indicates it by lighting the control panel LEDs
as shown below.
mss aanndd HHoo
Warning
After you have just used the printer, some internal parts of the printer are extremely
HOT! When you open the front or rear cover of the printer, never touch the shaded
parts shown in the following diagram.
w ttoo CClleeaarr TThhee
w
Drum
Ready
Paper
Alarm
Toner
Data
m
m
Clear the jammed paper referring to the following description.
If the jammed paper is removed completely by using the information in the
following steps, you can install the paper cassette first, and then close the
front cover and the printer will resume printing automatically.
If the printer does not resume printing automatically, press the control panel
button. If the printer still does not resume printing, please check that all the
remaining jammed paper has been removed from the printer. Then try
printing again.
6-6
Page 93
✏ Note
y If a paper jam occurs when using the lower tray unit, check for correct
installation of the upper paper cassette.
y Always remove all paper from the paper cassette and straighten the stack when
new paper is added. This helps prevent multiple sheets of paper from feeding
through the printer at one time and reduces paper jams.
1. Pull the paper cassette completely out of
the printer.
CHAPTER 6 TROUBLESHOOTING
2. Pull the jammed paper up and out of the
printer.
3. Open the front cover.
6-7
Page 94
CHAPTER 6 TROUBLESHOOTING
4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If
you cannot remove the drum unit assembly easily at this time, do not use additional
force. Instead, pull the edge of the jammed paper from the paper cassette.
!
Caution
To prevent damage to the printer caused by static electricity, do not touch the
electrodes shown in the illustration.
6-8
Page 95
5. Open the rear cover. Pull the jammed paper out of
the fuser unit.
✏Note
0If you have to pull the paper toward the back of the printer, the fuser may get dirty
with toner powder and it may scatter on the next printouts. Print a few copies of the
test page until the scattering of toner stops.
6. Close the rear cover.
CHAPTER 6 TROUBLESHOOTING
7. Install the drum unit assembly.
8. Install the paper cassette in the printer.
9. Close the front cover.
6-9
Page 96
CHAPTER 6 TROUBLESHOOTING
Otthheerr PPrroobbllee
O
ProblemRecommendation
The printer cannot print.
“There was an error
writing to LPT1: (or
BRUSB) for the printer.”
error message occurs on
your PC.
mss
m
• Check that the printer cable is not damaged or broken.
• If you have an interface-switching device, make sure the correct
printer is selected.
6-10
Page 97
CHAPTER 6 TROUBLESHOOTING
FFoorr MMaacciinnttoosshh wwiitthh UUSSB
B
✏Note
1This section is for HL-1440, HL-1450 and HL-1470N users only.
ProblemRecommendation
HL-1440 (or HL-1450
and HL-1470N) does not
appear in Chooser.
Unable to print from
application software.
• Check that the printer is turned on.
• Check that the USB interface cable is connected correctly.
Check the printer driver is installed correctly.
•
Make sure that the supplied Macintosh printer driver is installed in
the System Folder and that it is selected with Chooser.
6-11
Page 98
CHAPTER 6 TROUBLESHOOTING
F
g
d
3
mpprroovviinngg tthhee PPrriinntt
IIm
This section provides information on the following topics:
Image Defect SamplesRecommendation
• Check the printer's environment. Conditions such as humidity,
high temperatures, etc., may cause this print defect to occur. See
ABCDEFGH
DE
abcdefghijk
ef
ABCD
abcde
c
01234
2
Faint
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
“Positioning the Printer” in Chapter 1.
• If the whole page is too light, toner save mode may be on.
Disable toner save mode within the Printer Properties tab of the
Driver.
• Try installing a new toner cartridge. See“Replacing the Toner
Cartridge” in Chapter 5.
• Try installing a new drum unit. See "Replacing the Drum Unit" in
Chapter 5.
• Make sure that you use paper that meets the Brother’s
recommended specifications. See“What Kind of Paper can I
Use?” in Chapter 1.
• Check the printer's environment; high temperature and high
humidity conditions can increase the amount of background
shading.
• Installing a new toner cartridge. See "Replacing the Toner
Cartridge" in Chapter 5.
• Installing a new drum unit. See "Replacing the Drum Unit" in
Chapter 5.
• Make sure that you use paper that meets the specifications. A
rough surfaced paper, paper that has absorbed moisture or thick
print media can cause the problem.
• Make sure that you select the appropriate media type in the
printer driver. See“What Kind of Paper can I Use?”in Chapter 1.
• Try installing a new drum unit. See “Replacing the Drum Unit” in
Chapter 5.
Quuaalliittyy
Q
Ghost
6-12
Page 99
Image Defect SamplesRecommendation
• Make sure that you use paper that meets the specifications. A
rough surfaced paper may cause the problem. See“What Kind of
ABCDEFGH
abcdefghijk
ABCD
Paper can I Use?” in Chapter 1.
• The drum unit may be damaged. Install a new drum unit. See
"Replacing the Drum Unit" in Chapter 5.
abcde
01234
Toner specks
• Make sure that you use paper that meets the specifications. See
“What Kind of Paper can I Use?” in Chapter 1.
• Select the ‘Thick paper mode’ in the printer driver, or use thinner
paper than you are currently using.
• Check the printer’s environment because conditions such as high
humidity may cause this situation to occur.
Hollow print
CHAPTER 6 TROUBLESHOOTING
All black
• Clean the primary corona wire of the drum unit. See "Cleaning"
in Chapter 5.
• The drum unit may be damaged. Install a new drum unit. See
"Replacing the Drum Unit" in Chapter 5.
6-13
Page 100
Image Defect SamplesRecommendation
If the problem is not solved after printing a few pages, the drum unit
may have glue from label stock on the OPC drum surface.
CHAPTER 6 TROUBLESHOOTING
94 mm
3.7 in.
94 mm
3.7 in.
White Spots
Printed pages have white
spots in black text and
graphics at intervals of 94 mm
(3.7 in.).
94 mm
3.7 in.
94 mm
3.7 in.
Black Spots
Printed pages have black
spots at intervals of 94 mm
(3.7 in.).
Clean the drum unit as follows:
1. Position the print sample in front of the drum unit, and find the
exact position of the image defect.
2. Turn the drum unit gear by hand while looking at the surface of
the OPC drum.
3. When you have located the mark on the drum that matches the
print sample, wipe the surface of the OPC drum with a cotton
swab until the dust or paper powder on the surface comes off.
6-14
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