Read these instructions carefully. You will only
be able to use your appliance safely and
effectively when you have read them. These
operating and installation instructions should
be retained, and passed onto the buyer if the
appliance is sold.
Removal of transit protection
Packaging materials of the product are
manufactured from recyclable materials. Do not
dispose of the packaging materials together
with the domestic or other wastes. Take them
to the packaging material collection points
designated by the local Authorities.
The manufacturer is exempt from all
responsibility if the requirements of this
manual are not complied with.
The images shown in these instructions are for
guidance only.
Do not remove the appliance from its
protective packaging until it is installed in the
unit. Do not switch on the appliance if it is
damaged in any way. Contact our Technical
Assistance Service.
Before installing your new hob, ensure that it is
being installed according to the installation
instructions.
This appliance is not suitable for use in a
marine craft, caravan or mobile home.
This appliance must only be used in well
ventilated places. It must not be connected to
a combustion product removal device.
Additional information on products, accessories,
replacement parts and services can be found at
www.bosch-home.com and in the online shop
www.bosch-eshop.com
2
This appliance is not intended for operation
with an external clock timer or a remote control.
This appliance has been designed for home
use only, not for commercial or professional
use. This appliance is only intended for cooking
purposes, not as a heating system. The
warranty will only be valid if the appliance is
used for the purpose for which it was designed.
This appliance is intended for use up to a
maximum height of 2000 metres above sea
level.
Do not use lids or hob guards for children
which are not recommended by the hob
manufacturer. They may cause accidents such
as those due to the overheating, ignition or
detachment of fragments of materials.
Important safety information en
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the appliance by
a person responsible for their safety. Children
should be supervised to ensure that they do
not play with the appliance.
All operations relating to installation,
connection, regulation and conversion to
other gas types must be performed by an
authorised technician, respecting all
applicable regulations, standards and the
specifications of the local gas and electricity
suppliers. Special attention shall be paid to
ventilation regulations.
This appliance leaves the factory set to the
gas type that is indicated on the specifications
plate. If this needs to be changed, please
consult the assembly instructions. It is
recommended you contact the Technical
Assistance Service to change to another gas
type.
Before installing, you need to check that local
distribution conditions are compatible with the
appliance's adjustment indicated on the
specifications plate (gas type and pressure,
power, voltage).
Before you begin, turn off the appliance's
electricity and gas supply.
The supply cable must be attached to the unit
to prevent it from touching hot parts of the
oven or hob.
Appliances with electrical supply must be
earthed.
Cabinets installed above the gas cooktop
must have a minimum clearance of 650 mm
(24”).
The gas pressure regulator supplied with the
appliance must be installed in line with the gas
pipe. (N.G. only).
For pressure testing in excess of 3.5 kPa
(1/2 psig) the appliance and its individual
shutoff valve must be disconnected from the
gas supply piping system.
Important. When using a very large pot, leave
a gap of at least 50 mm (2”) to avoid
damaging any parts in bench top wood,
plastic or other non-heat resistant materials.
Never leave oil or hot fat unattended.
(Important safety
information
Impor t ant safet y informat i on
DO NOT MODIFY THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE
MATERIALS IN THE APPLIANCE STORAGE
DRAWER OR NEAR THE APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE
VICINITY OF THIS APPLIANCE WHILE IT IS
IN OPERATION.
DO NOT USE THIS APPLIANCE AS A SPACE
HEATER.
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or death.
:Warning – Risk of deflagration!
Accumulation of unburned gas in an enclosed
area carries a risk of deflagration. Do not
subject the appliance to draughts. These
might blow out the burners. Carefully read the
instructions and warnings on the operation of
gas burners.
:Warning – Risk of poisoning!
The kitchen will become hot and humid and
combustion products produced when this gas
appliance is used. Make sure the kitchen is
well ventilated, particularly when the hob is in
operation: either keep the natural ventilation
apertures open, or install a ventilation system
(extractor hood). Intense prolonged use of the
appliance may require additional or more
effective ventilation: open a window or
increase the power of the ventilation system.
:Warning – Risk of burns!
■ The burners and their immediate vicinity get
very hot. Never touch the hot surfaces.
Keep children under 8 years old well away
from this appliance.
Risk of burns!
■ If the liquefied gas bottle is not upright,
liquefied propane/butane can enter the
appliance. Intense darting flames may
therefore escape from the burners.
Components may become damaged and
start to leak over time so that gas escapes
uncontrollably. Both can cause burns.
Always use liquefied gas bottles in an
upright position.
■ Grids become very hot during use, take
care not to make contact with the grids.
DO NOT USE IN FREEZING CONDITIONS.
3
en Important safety information
:Warning – Risk of fire!
■ The cooking process must be supervised. A
short cooking process must be supervised
without interruption.
Risk of fire!
■ The burners get very hot. Do not rest
inflammable objects on the hob. Do not
store objects on the hob.
Risk of fire!
■ Do not store or use corrosive chemicals,
products which produce fumes,
inflammable materials or non-food products
below or near this domestic appliance.
Risk of fire!
■ Fat or oil which is overheated can catch fire
easily. Never leave fat or oil to heat up
unattended. If oil or fats do catch fire, never
use water to put the fire out. Put the fire out
by covering the pan with a lid and switch off
the hotplate.
:Warning – Risk of injury!
■ Cracks or fractures in the glass plate are
dangerous. Shut immediately off all burners
and any electrical heating element. Unplug
the appliance from the mains or switch off
the circuit breaker in the fuse box. Shut off
the gas supply. Do not touch the appliance
surface. Never switch on a faulty appliance.
Contact the after-sales service.
Risk of injuries!
■ Sudden changes in temperature may cause
breakage of the glass. While using your
hob, prevent any draughts and do not spill
any cold liquids on it.
Risk of injuries!
■ Pans which are damaged, are not the right
size, hang over the edge of the hob or are
not positioned correctly can cause serious
injuries. Follow the advice and warnings
provided relating to the cooking pans.
Risk of injury!
■ Incorrect repairs are dangerous. Repairs
may only be carried out, and damaged
power and gas lines replaced, by an aftersales engineer trained by us. If the
appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Shut off
the gas supply. Contact the after-sales
service.
Risk of injury!
■ If a control knob is too stiff to turn or it is
loose, it must not be used. Contact our
after-sales service immediately to have the
control knob repaired or replaced.
What to do if you smell gas
■ Do not try to light the appliance.
■ Do not touch any electrical switch; do not
use any phone in your building.
■ Immediately call your gas supplier from a
neighbour’s phone. Follow the gas
supplier’s instructions.
■ If you cannot reach your gas supplier, call
the fire department.
Installation and service must be performed by
an authorised person.
:Warning – Risk of electric shock!
■ Do not clean the appliance using steam
cleaners.
Risk of electric shock!
■ Cracks or fractures in the glass plate could
cause electric shocks. Switch off the circuit
breaker in the fuse box. Contact the aftersales service.
4
5Installation and connection
Instal lation and connecti on
Statutory requirements
This installation must conform with the following:
■ Manufacturer’s Installation instructions
■ Local Gas Fitting Regulations
■ Municipal Building Codes
■ Refer to AS/NZS 5601.1 for Gas Installations
■ S.A.A. Wiring Code
■ Local Electrical Regulations
■ Any other statutory regulations
Preparing to install
Installation and connection en
Refer to AS/NZS 5601.1 for piping size details. These
built-in cooktops are intended to be inserted in a
benchtop cutout.
Do not stick the cooktop onto the worktop with silicone.
Only an officially authorised technician should connect
the appliance.
Before you begin, turn off the gas and electricity supply.
Before connecting the unit, check whether the local
connection conditions (type of gas) are compatible with
the unit’s setting. Observe any special conditions
imposed by local suppliers (utilities). The specifications
of this cooktop are stated on the data label located on
the bottom of the cooktop base.
A duplicate data label is supplied for adhesion to an
accessible location near the hotplate if the data label on
the base of the hotplate cannot be accessed when the
hotplate is installed.
PLQ
PLQ
PLQ
PLQ
5
en Installation and connection
Clearances
A range hood fitted above the top must be installed
according to the installation instructions for the range
hood. A minimum distance of 650 mm is required for a
range hood and 750 mm for an exhaust fan.
Any adjoining wall surface situated within 200 mm from
the edge of any hob burner must be a suitable noncombustible material for a height of 150 mm for the
entire length of the hob. Any combustible construction
above the hotplate must be at least 650 mm above the
top of the burner and no construction shall be within
340 mm above the top of the burner.
Height of the pan support above the bench top surface:
up to 60 mm.
PLQ
PLQ
PLQ
Installation of cooktop into the kitchen
bench
Side clearances: If the distance measured from the
periphery of the nearest burner to any vertical surface is
less than 200 mm, the surface shall be protected in
accordance with clauses 6.10.1.2 of AS/NZS 5601.1.
Make an appropriate size cut in the work surface.
Seal all work surfaces made of wood with special
sealer/glue to protect it against moisture damage.
Note: Wear protective gloves to fit the hob.
Depending on the model, the adhesive seal may be
factory-fitted. If this is the case, it should not be
removed under any circumstances, since the adhesive
seal prevents leaks. If the seal has not been factoryfitted, apply it to the underside of the hob.
Fitting the appliance onto the kitchen unit:
1. Remove the clips from the accessory bag and screw
them into the position indicated so that they can turn
freely.
2. Insert the appliance evenly into the cut-out.
3. Turn the clips and tighten them fully.
The position of the clips depends on how thick the
work surface is.
A minimum depth of 50 mm from the top of the worktop
surface must be provided for the appliance.
If the base of the hotplate can be touched, a protecting
shield must be fitted.
■ The shield must be at least 10 mm from the lowest
part of the hotplate and must be capable of
withstanding the appliance temperatures. Minimum
thickness of benchtop is 30 mm.
■ The shield material must be mdf or similar with
minimum thickness of 12 mm.
■ The shield overall dimensions must be 560 mm wide
x 480 mm deep.
■ Provide cut-out in right hand rear of shield of 80 mm
wide x 80 mm deep to provide for gas regulator / LP
connection fitting.
After installation of the shield the clearance around the
top and sides of shield will allow adequate ventilation.
Ensure the side and top clearances are not obstructed.
PLQ
PD[
PLQ
Do not stick the hob onto the worktop with silicone.
[
Electrical connection
An electrical 10 amp socket needs to be within 1 m of
the hotplate to allow electrical connection. The socket
must remain accessible after installation of the
appliance.
PLQ
PLQ
PLQ
If an oven is positioned below the cooktop the barrier
does not need to be fitted, but a space of 35 mm must
be maintained between the underside of the cooktop
and the top of the oven.
6
Important notes:
■ This appliance is connected to the mains (240 VAC)
by means of the connecting lead which must be
fixed to the kitchen unit to prevent it from coming
into contact with hot parts of the cooktop (or an oven
installed underneath) and remain accessible after
installation of the cooktop.
When making this connection make sure that the
lead cannot come into contact with hot parts of the
cooktop.
Installation and connection en
■ This appliance must be earthed. When connecting
the cooktop ensure that the earth wire is connected
first and that all wires are connected to the correct
terminals.
99
a
/
9
9
1
Wiring diagram
Fit regulator (N.G.) or a test point (Universal LPG)
directly to the R 1/2’’ connection.
Direction of gas flow is indicated on the rear of the
regulator.
Position of the inlet connection:
a
a
a
ASwitch
BBlue wire
CBrown wire
DTerminal
EIgnition module
Gas connection
During the planning stage, consider the position of
supply connections.
The cooktop must be connected to the gas supply with
upstream connection of an isolation valve in
accordance with the respectively valid regulations. We
recommend that the isolation valve be fitted prior to the
cooktop to enable isolation of cooktop from gas supply.
The valve must be easily accessible at all times.
To find out the factory set gas type, see bottom of
cooktop next to gas connection.
Remove plastic cap from gas supply line prior to
installation.
Use pipe compound or thread sealant, properly
threaded pipes and careful assembly procedure so that
there is no cross threading, etc., which might cause
damage or leakage.
Make sure that all connections performed are free of
leakage. The manufacturer does not accept any liability
for leakage on connections performed by the installer or
if the L-tube is moved or twisted.
There are two ways to carry out the connection to the
main gas line:
■ The hotplate can be connected with rigid pipe as
specified in AS/NZS 5601.1
■ Flexible Hose: If installing with a hose assembly, it
must comply with AS/NZS 1869, 10 mm ID, class B
or D, no more than 1.2 m long and installed in
accordance with AS/NZS 5601.1.
Ensure that the hose does not contact the hot
surfaces of the hotplate, oven, dishwasher or any
other appliance that may be installed underneath or
next to the hotplate. The hose should not be
subjected to abrasion, kinking or permanent
deformation and should be able to be inspected
along its entire length with the cooktop in the
installed position. Unions compatible with the hose
fittings must be used and all connections tested for
gas leaks.
The supply connection point shall be accessible with
the appliance installed.
WARNING: Ensure that the hose assembly is restrained
from accidental contact with the flue outlet of an
underbench oven.
7
en Installation and connection
Before Leaving
Check all connections for gas leaks with soap and
water. DO NOT use a naked flame for detecting leaks.
Ignite all burners both individually and concurrently to
ensure correct operation of gas valves, burners and
ignition. Turn gas taps to low flame position and
observe stability of the flame for each burner
individually and all together. Adhere the duplicate data
plate to an accessible location near the hotplate. When
satisfied with the hotplate, please instruct the user on
the correct method of operation. In case the appliance
fails to operate correctly after all checks have been
carried out, refer to the authorised service provider in
your area.
It should be expressly noted that we cannot accept any
liability for direct or indirect damage caused by wrong
connection, leakage or improper installation. When
being repaired, the appliance must always be
disconnected from the mains supply; if required, notify
our customer service.
Converting the cooktop from Nat. Gas to
Universal LPG
All work involved in installation, setting and adaptation
to a different gas type must be carried out by a licensed
gas fitter and must comply with current regulations and
the conditions laid down by the local gas company.
Before conversion the cooktop must be disconnected
from the electricity and gas valves must be turned to the
OFF position.
Important: After finishing, stick the sticker, indicating
the new gas type, close to the specifications plate.
Replacing the injectors
Request change-over injectors from our customer
service deparment (refer injector chart below for sizes).
Natural GasUniversal LPG
Hourly Gas
Consumption
(MJ)
Economy
3.80903.0050
burner
Standard-
6.501185.5067
output
burner
Miniwok13.0011811.0068
1. Remove all pan supports, burner caps and flame
spreaders.
2. To replace the injectors, use the key that is available
from our technical service with code 340847. See
table. It is important to make sure that the injector
does not become detached during removal or
fastening. They must be properly tightened to ensure
that there are no leaks.
With these burners, there is no need to adjust the
primary air.
3. Fasten the flame spreaders and burner caps to the
corresponding burners. In addition to this, put the
pan supports in place on the corresponding burners.
Injector
mark
Hourly Gas
Consumption
(MJ)
Injector
mark
Adjusting the gas valves
1. Turn the control knobs to the lowest setting.
2. Remove the control knobs from the gas valves. A
flexible rubber sealing ring will be visible. Push down
with the tip of a screwdriver on the gas valve's
setting screw.
Never remove the sealing ring. Sealing rings
prevent liquids and dirt from finding their way into the
appliance and impairing its ability to function properly.
3. Adjust the minimum ring setting by turning the by-
pass screw using a flat head screwdriver.
To adjust the minimum flame for N.G. replace the
control knob onto the spindle, light the gas and turn
the control knob to the small flame position. Screw
the adjustment screw anti-clockwise to estabilish a
minimum stable flame position. The flame should
remain alight and not burn back to the injector when
the valve is turned quickly from ‘Full On’ to the
“Minimum flame” position and back a few times. To
adjust the minimum flame position for ULPG the
screw must be fully tightened down clockwise.
If the by-pass screw cannot be accessed, disassemble
the grease drip tray, which is fixed to the rest of the hob
using a clip and screw mounting system. The following
steps must be taken to remove it:
1. Remove all pan supports, burner caps, diffusers and
control knobs.
2. Loosen the screws on the burners.
3. To assemble the grease splash tray again, proceed
in the reverse order to removal.
It is important that all the seals are refitted to form a seal.
Never remove the gas tap axle. In the event of damage,
the gas valve must be completely replaced.
8
*Getting to know your
appliance
Getting to know your appliance en
Gett i ng to know your appl i ance
Burner locations
31+%%$
1
2
! Pan supports
" Control knobs
# Economy burner with an output of up to 1 kW
$ Standard-output burner with an output of up to 1.75 kW
% Mini wok burner up to 3.3 kW
Controls and burners
Each control knob is marked with the burner it controls.
You can use the control knobs to set the output
required in each case to various positions between the
maximum and the minimum settings.
Burner parts
1Ignition plug
2Thermocouple
3Burner cup
4Burner cap
Accessories
The following accessories can be purchased from the
Technical Assistance Service:
Additional wok grid
Only suitable for use on wok
burners. Use cookware with a
rounded base.
To extend the service life of the
appliance, we recommend using
the additional wok grid.
Indicators
Burner controlled by control knob
’
Switched-off burner
Û
Highest power setting and electric ignition
—
Lowest power setting
˜
It is essential to ensure that all the burner parts and pan
supports are correctly installed for the appliance to
work correctly. Do not swap the burner caps around.
Additional espresso maker
grid
Only suitable for use on the
smallest burner. Use cookware
with a diameter of less than
12 cm.
Simmer plate
This accessory part is only suitable for simmering. It can be used
with the economy burner or the
standard-output burner. If your
hob has several standard-output
burners, we recommend placing
the simmer plate on the rear or
front-right standard-output burner.
Place the accessory component
with the projections facing
upwards on the holder; never
The manufacturer accepts no liability if these
accessories are not used or are used incorrectly.
place it directly on the burner.
9
en Gas burners
ÄGas burners
Gas burner s
Switching on manually
1. Press the control knob for the selected burner and
turn it anticlockwise to the highest power setting.
2. Hold an igniter or a naked flame (such as a lighter or
a match) against the burner.
Automatic ignition
If the hob has automatic ignition (ignition plugs):
1. Press the control knob for the selected burner and
turn it anticlockwise to the highest power level.
While the control knob is held down, all the burners
will generate sparks. The flame ignites. Wait a few
seconds.
2. Release the control knob.
3. Turn the control knob to the required position.
If the burner does not ignite, switch it off and repeat the
steps described above. This time, hold the control knob
down for longer (up to 10 seconds).
:Warning – Risk of deflagration!
If the flame does not ignite after 15 seconds, switch off
the burner and open a window or the door to the room.
Wait at least one minute before switching the burner on
again.
Note: It is important to keep the appliance clean. If the
ignition plugs are dirty, this may cause ignition
problems. Clean the ignition plugs regularly with a
small, non-metallic brush. Take care to prevent the
ignition plugs from suffering any heavy knocks.
Safety system
Your hob is equipped with a safety system
(thermocouple) that cuts off the gas when the burners
are accidentally switched off.
An orange-coloured flame is normal. This is caused by
the presence of dust in the atmosphere, spilt liquids, etc.
In the event of the burner flames being accidentally
extinguished, turn off the burner control and do not
attempt to re-ignite the burner for at least one minute.
Cooking guidelines
BurnerVery high - HighMediumLow
Wok burnerBoiling, steaming,
griddling, toasting,
paellas, Asian food
(wok).
Standard-output burner
Economy
burner
Steamed potatoes,
fresh vegetables,
vegetable stews,
pasta
Cooking: casseroles, rice pudding,
caramel
Reheating and keeping things
hot: cooked and pre-cooked
dishes
Reheating, keeping things hot
and making tasty casseroles
Defrosting and
slow cooking:
vegetables,
fruit and frozen products
Melting: butter, chocolate,
jelly
ÅCooking pans
Coo k i n g pans
Suitable pans
BurnerMinimum diameter
of the cookware
base
Wok burner22 cm30 cm
Standard-output burner14 cm22 cm
Economy burner12 cm16 cm
The cookware must not overhang the edge of the hob.
Maximum diameter
of the cookware
base
To ensure that this device is active:
1. Switch on the burner as usual.
2. Without releasing the control knob, press and hold it
down firmly for 4 seconds after lighting the flame.
Switching off a burner
Turn the corresponding control knob clockwise to the 0
setting.
A few seconds after the burner is switched off, a sound
(thud) will be produced. This is not a fault - this means
that the safety device is no longer operating.
Warnings
It is normal to hear a soft whistling noise while the
burner is operating.
When first used, it is normal for the burner to give off
odours. This does not pose any risk and does not
indicate a malfunction. They will disappear in time.
10
Precautions for use
The following advice is intended to help you save
energy and prevent pan damage:
Use pans which are the
right size for each burner.
Do not use small pans on
large burners. The flame
must not touch the sides
of the pan.
Do not use damaged
pans, which do not sit
evenly on the hob. Pans
may tip over.
Only use pans with a
thick, flat base.
Do not cook without using
a lid and make sure the lid
is properly fitted. This
wastes energy.
Always centre the pan
over the burner, not to one
side. Otherwise it could tip
over.
Do not place large pans
on the burners near the
control knobs. These may
be damaged by the very
high temperatures.
Place the pans on the pan
supports, never directly on
the burner.
Make sure that the pan
supports and burner caps
are correctly positioned
before using the
appliance.
Pans should be placed on
the hob carefully.
Do not strike the hob and
do not place excessive
weight on it.
Never use two burners or
heat sources to heat one
single pan.
Do not use grill pans,
earthenware casserole
dishes, etc. for a long
period of time on
maximum power.
Do not place anything, eg.
flame tamer, asbestos mat,
between pan and pan
support as serious damage
to the appliance may result.
Do not remove the pan
support and enclose the
burner with a wok stand as
this will concentrate and
deflect heat onto the
hotplate.
Do not use large pots or
heavy weights which can
bend the pan support or
deflect flame onto the
hotplate.
Cleaning and maintenance en
2Cleaning and maintenance
Cleani ng and mai nt enance
Cleaning
Once the appliance is cool, use a sponge to clean it
with soap and water.
After each use, clean the surface of the respective
burner parts once they have cooled down. If any
residue is left (baked-on food, drops of grease etc.),
however little, it will become stuck to the surface and
more difficult to remove later. The holes and grooves
must be clean for the flame to ignite properly.
The movement of some pans may leave metal residue
on the pan supports.
Clean the burners and pan supports using soapy water
and scrub with a non-wire brush.
If the pan supports are fitted with rubber rests, ensure
that these are also cleaned. The rests may come loose
and the pan support may scratch the hob.
Always dry the burners and pan supports completely.
Water droplets or damp patches on the hob at the start
of cooking may damage the enamel.
After cleaning and drying the burners, make sure the
burner caps are correctly positioned on the diffuser.
Caution!
■ Do not remove the control knobs when cleaning the
appliance. The appliance may be damaged if
moisture finds its way inside.
■ Do not use steam cleaners. This could damage the
hob.
■ Never use abrasive products, steel scourers, sharp
implements, knives, etc. to remove bits of hardened
food from the hob.
■ Do not use knives, scrapers or similar implements to
clean the point where the glass meets the burner
trims, the metal frames or the glass/aluminium
panels, if fitted.
■ Do not put the burner components in the
dishwasher.
Maintenance
Always clean off any liquid as soon as it is spilt. This will
prevent food remains from sticking to the hob surface
and you will save yourself any unnecessary effort.
Never slide pans across the glass surface, as you may
scratch it. In addition, try not to drop heavy or sharp
objects on the glass. Never strike any part of the hob.
Grains of sand that may come from cleaning fruits and
vegetables will scratch the glass surface.
Melted sugar, or foods which contain a lot of sugar
which may have spilt, should be cleaned off the hob
immediately, using the glass scraper.
11
en Trouble shooting
3Trouble shooting
Troubl e shooti ng
DO NOT MODIFY THIS APPLIANCE.
Only authorized personnel from the Service Centre are
qualified to work on the appliance.
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
FaultPossible causeSolution
The general electrical system
is malfunctioning.
The automatic switching on
function does not work.
The burner flame is not uniform.
The gas flow is not normal or
there is no gas.
The kitchen smells of gas.A gas tap has been left on.Turn off the taps.
The burner immediately
switches off after releasing the
control knob.
Defective fuse.Check the fuse in the main fuse box and change it if it is
damaged.
The automatic safety switch or circuit breaker has
tripped.
There may be food or cleaning products stuck between
the ignition sparkers and the burners.
Check the main control panel to see if the automatic safety
switch or circuit breaker has tripped.
The space between the ignition sparker and the burner
must be clean.
The burners are wet.Dry the burner caps carefully.
The burner caps are not correctly positioned.Check that the burner caps are correctly positioned.
The appliance is not earthed, is poorly connected or the
Contact the installation technician.
earthing is faulty.
The burner components are not correctly positioned.Correctly place the parts on the appropriate burner.
The grooves on the burner are dirty.Clean the grooves on the burner.
The gas supply is blocked by gas taps.Open all gas taps.
If the gas is supplied from a gas cylinder, check that it is
Change the gas cylinder.
not empty.
Incorrect coupling of gas cylinder.Check that the coupling is sound.
Possible gas leak.Shut off the gas supply, ventilate the premises and imme-
diately notify an authorised installation technician to check
and certify the installation. Do not use the appliance until
ensuring that there is no gas leak in the installation or
appliance itself.
The control knob was not held down for long enough.Once the burner is on, hold the control knob down a few
seconds longer.
The grooves on the burner are dirty.Clean the grooves on the burner.
Any of the following are considered to be abnormal
operation and may require servicing:
■ Yellow tipping of the cooktop burner flame.
■ Sooting up of cooking utensils.
■ Burners not lighting properly.
Gas valves, which are difficult to turn in case the
appliance fails to operate correctly, contact the
authorised service provider in your area.
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4Customer service
Cus t o mer servi ce
When contacting our customer service, please provide
the product number (E-Nr.) and production number (FD)
of the appliance. This information is given on the
specifications plate located on the lower section of the
hob and on the label in the user manual.
After-sales contact details for all countries can be found
in the attached after-sales service directory.
Warranty conditions
In the unlikely event that the appliance is damaged or
does not meet your expectations in terms of quality,
please inform us as soon as possible. For the warranty
to be valid, the appliance must not have been tampered
with, or used inappropriately.
The applicable warranty conditions are those set out by
the company's representative office in the country of
purchase. Detailed information is available from retail
outlets. Proof of purchase must be presented to obtain
the benefits of the warranty.