BMW 328i Sedan, 328i Convertible, 328i Coupe, 328i Sports Wagon, 328xi Coupe Service and Warranty Information

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T
he Ultimate
D
riving Machine
®
BMW
3
Series
Service and
W
arranty Guide
Owner/Driver Information:
Name _____________________________________________________________________
Address _____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Owner/Driver Telephones:
Business _____________________________________________________________________
Home _____________________________________________________________________
Model ________________________________________________ Year _______________
VIN
Retail/In-Service Date _________________________________________________________
Trim Code ___________________________________ Color Code _____________________
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BMW Center Telephone Numbers:
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Services _____________________________________________________________________
3 Series 2007
Table of Contents
Page
Models Covered in this Booklet ....................................... 1
Introduction
(for SULEV (PZEV) only) ........................................... 1
The BMW Maintenance Program - All 2007 3 Series . . . ..................... 1
Coverage ......................................................2
Maintenance Intervals ..............................................2
Exclusions from coverage ...........................................2
Maintenance Upgrade Option .........................................2
Maintenance Program . . ............................................ 2
The BMW Maintenance Program ...................................... 3
Condition Based Service (CBS) .......................................3
Service Interval Display . . .......................................... 3
Info Display screen contents .........................................3
Possible displays .................................................4
Supplementary information ..........................................4
Symbols .......................................................5
Control Display screen contents (optional equipment) ........................5
Red Sectors ....................................................5
Yellow Sectors ...................................................5
Green lamps ....................................................6
Quality Certification I ...............................................7
Special Note ....................................................7
Maintenance Summary . ............................................ 7
Standard operations ...............................................7
Engine oil ......................................................7
Microfilter ......................................................7
Frontbrake .....................................................7
Rearbrake......................................................7
Vehicle Check ...................................................8
Brake fluid ......................................................8
Spark plugs .....................................................8
Automatic Transmission ............................................8
Evidence of Maintenance Work ....................................... 9
Emission Control Maintenance Schedule . .............................. 17
BatteryCare .................................................... 17
Corrosion Protection ............................................. 17
Restoring corrosion protection .......................................17
Underbody maintenance ...........................................18
Body Inspection ................................................. 19
Customer Assistance Information .................................... 25
Customer Assistance - Notification . . ................................. 25
BBB Auto Line ..................................................26
California Residents ..............................................26
Special Programs . ............................................... 28
BMW Import Processing Centers ..................................... 28
BMW Roadside Assistance ......................................... 28
Owners Eligibility ................................................28
Getting Started .................................................29
Calling For Assistance .............................................29
Services ...................................................... 30
Dispatch Service ................................................30
On-Site Assistance ...............................................30
Lock-Out .....................................................30
Towing Service ..................................................30
Sign-and-Drive ..................................................30
Trip Interruption Benefits ...........................................31
Car Rental Discounts .............................................31
Exclusions .....................................................31
Summary of BMW Limited Warranties ................................. 32
New Vehicle Limited Warranty - 2007 Models
(Valid Only in the U.S.A. and Puerto Rico) . ............................. 33
Warrantor .....................................................33
Warranty Period .................................................33
Warranty Begins .................................................33
Warranty Coverage ...............................................33
Safety Belt Warranty - Kansas .......................................33
Towing/Other Owner Benefits ........................................33
Other Items ....................................................33
General .......................................................34
Limited Warranty - Rust Perforation 2007 Models ......................... 35
REQUIRED MAINTENANCE: ........................................35
Federal Emissions System Defect Warranty
(Valid only in the U.S.A. and Puerto Rico) .............................. 36
What is not covered ..............................................37
General .......................................................37
Federal Emissions Performance Warranty
(Valid only in the U.S.A. and Puerto Rico) .............................. 38
California Emission Control Warranty Statement* YourWarranty Rights and
Obligations ................................................... 40
Manufacturers Warranty Coverage: ....................................40
Owners Warranty Responsibilities: .....................................40
Page
California Emission Control System Limited Warranty* ..................... 41
What is not covered ..............................................42
General .......................................................42
California Emission Warranty Parts List .................................43
Notice ........................................................ 43
Tire Warranty Statement ........................................... 43
California Emission Warranty SULEV (PZEV) ........................... 43
Summary of BMW Limited Warranties for SULEV (PZEV) Models .............. 44
California Emission Control Warranty Statement SULEV (PZEV)*
Your Warranty Rights and Obligations ................................ 45
Manufacturers Warranty Coverage: ....................................45
Owners Warranty Responsibilities: .....................................45
California Emission Control System Limited Warranty SULEV (PZEV)* . ......... 46
What is not covered ..............................................47
General .......................................................47
Page
Models Covered in this Booklet
328i Sedan
328xi Sedan
335i Sedan
335xi Sedan
328i Coupe
328xi Coupe
335i Coupe
328i Sports Wagon
328xi Sports Wagon
SULEV (PZEV):
328i Sedan
328i Coupe
328xi Sedan
328xi Coupe
328i Convertible
Introduction
(for SULEV (PZEV) only)
Certain 2007 328i models are certified to Cali-
fornia’s stringent Super Ultra Low Emission
Vehicle (SULEV) standards and also qualify as a
Partial Zero Emission Vehicle (PZEV) under the
California Air Resources Board Zero Emission
Vehicle program. In addition to very low tailpipe
and zero-evaporative emissions, this PZEV certi-
fication includes a unique warranty when the
vehicle is registered in California and certain
Northeastern states as indicated in the SULEV
(PZEV) section beginning on page 43. SULEV
(PZEV) models registered in Oregon and Wash-
ington are covered by the California Emission
Warranty beginning on page 40.
The emission certification standard can be veri-
fied on the Vehicle Emission Control Information
label located in the engine compartment. A rep-
resentative label is shown below; the SULEV
(PZEV) certification is stated on the bottom line.
The BMW Maintenance Program -
All 2007 3 Series
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
2007 3 Series vehicles purchased from any
Authorized BMW center in the United States or
Puerto Rico are covered by The BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed in service as a demonstrator or com-
pany vehicle, whichever is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at no
expense to you. The maintenance schedule
intervals are based on average driving condi-
tions and operation. Should you request more
frequent maintenance service, the cost of
these services will not be covered by the
Maintenance Program.
1
Coverage
The BMW Maintenance Program covers all
factory recommended maintenance, as deter-
mined by the Condition Based Service (CBS)
system. Additional items that need replacement
due to normal wear and tear, and that are not
covered by the original New Vehicle Limited
Warranty - such as brake pads, brake rotors, and
wiper blades inserts - are included, provided
wear and tear exceeds BMW wear limits. Any
adjustments required due to normal operating
conditions are also included. See pages 7-8 of
this booklet for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Condition Based Service (CBS) display.
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Your BMW
center will stamp this booklet documenting the
services or maintenance performed.
Exclusions from coverage
Items reimbursable under your New Vehicle
Limited Warranty.
Gasoline.
Windshield washer additive (except when in
conjunction with scheduled maintenance).
Tires, wheel alignment, tire balance and rotation.
Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim.
Damage detected when performing the rust
perforation inspection.
Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage, road
salt corrosion, alteration, installation of non-
BMW accessories, or use of improper, poor
quality or contaminated fuel.
Altered or unreadable Vehicle Identification Num-
ber (VIN) or odometer irregularities or vehicles
where the true mileage cannot be determined.
Maintenance or repair after the vehicle is
deemed a total loss.
Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
Vehicles used in competitive events.
Oil changes performed outside the recom-
mended maintenance intervals as indicated by
the Service Interval Display.
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to 6
years and 100,000 miles.
Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maximize
vehicle safety, reliability, and resale value by mini-
mizing breakdowns resulting from wear, and mini-
mizing cost and inconvenience by computing
maintenance intervals based upon the specific
manner in which each individual vehicle is driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating
temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes the
actual optimum maintenance requirements based
not only upon the accumulated mileage, but tak-
ing into account important factors such as high or
low engine speeds, short or long trip driving, and
condition of the engine oil and brake pads.
2
The BMW Maintenance Program
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
Brakes - front and rear separately
Microfilter
Brake fluid
Spark plugs
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser-
vice Advisor and used to propose the optimum
scope of maintenance.
Have maintenance and repair work performed
by your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
ranty Information Statement. These entries are
the evidence of regular maintenance of your
vehicle and a requirement for warranty claims.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and possibly also the engine oil
and microfilter, brought up to date by your BMW
center. Also see the section on battery care on
page 17 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of
the two buttons in the turn signal indicator lever.
For certain maintenance operations, you can
view the respective distance remaining or due
date individually in the instrument cluster.
1. Push button 1 in the turn indicator lever up
or down repeatedly until the appropriate
symbol appears in the display, accompanied
by the words “SERVICE-INFO”.
2. Press button 2.
3. Use button 1 to scroll through the individual
service items.
3
Possible displays
1. Button for selecting functions
2. Service requirements
3. Engine oil
4. Roadworthiness test*
5. Microfilter
6. Spark plugs
7. Front brake pads
8. Rear brake pads
9. Brake fluid
The sequence of displayed service items may
vary. The data for the next service appointment
is shown first.
Supplementary information
You can have further information on the scope of
maintenance displayed on the Control Display.
1. Open the start menu.
2. Press the controller to open the i-menu.
3. Select “Info sources” and press the
controller.
4. Select “Service” and press the controller.
5. If necessary, move the highlight marker to
the uppermost field. Turn the controller until
“Service requirements” is selected and
press the controller.
4
6. If necessary, move the highlight marker to
the second field from the top. Turn the con-
troller until “Status” is selected and press
the controller.
A list of selected maintenance operations and, if
applicable, inspections required by law is
displayed.
You can request more detailed information on
every entry.
Select the entry and press the controller.
To exit from the menu:
Select the
arrow and press the controller.
Symbols
No service is currently required.
The deadline for service or a legally man-
dated inspection is approaching. Please
schedule a service appointment.
The service deadline has already passed.
Control Display screen contents
(optional equipment)
For 3 Series equipped with the optional Naviga-
tion System, the current Status of Service items
determined by the CBS are shown in the Con-
trol Display.
You can view additional information on service
and maintenance procedures by selecting the
OB data menu.
1. Select and confirm
2. Select “Service” and confirm your entry
3. The display shows a list of selected service
and maintenance procedures, as well as any
required state inspections.
Red Sectors
The service deadline has already passed.
Yellow Sectors
The deadline for service or a state inspection is
approaching. Please contact your BMW center
for an appointment.
5
Green lamps
No service is currently required.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
The vehicles current service status is automati-
cally saved in the vehicles ignition key. The Ser-
vice Advisor at your BMW center has a device
called a key reader. When your Service Advisor
inserts your key into the key reader, all pertinent
vehicle and servicing data will be available, and
a customized maintenance checklist is printed
out based on the specific operations called for
by the Condition Based Service.
The performance of certain subsequent mainte-
nance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
Oil Service: Engine oil should be changed with
the engine at operating temperature. Note:
Change oil at least once a year.
All 2007 model year 3 Series vehicles are facto-
ry-filled with BMW High Performance Synthetic
oils. At the time of the printing of this booklet,
the following oils are strongly recommended
and approved by BMW:
BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
Mobil 1 0W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
For the most current list of synthetic oils, please
contact your BMW center, or call BMW of North
America, LLC. at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and
are unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil on
the list, use a synthetic oil with an API rating of
SH or higher.
The following maintenance elements must be
performed at the mileage/time stated (time
intervals begin from the vehicles production
date):
Brake Fluid Service: Change brake fluid every
two years, or when specified by CBS.
Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced every 120,000
miles to maximize vehicle fuel economy and
minimize exhaust pollution. For the 328i
SULEV (PZEV) models, the oxygen sensor
must be replaced every 150,000 miles. The
replacement of the oxygen sensor is required
under the terms of the applicable BMW emis-
sion system warranties.
Spark Plug Service:
Replace as specified by CBS.
The engine coolant has a lifetime rating and
does not need to be changed.
For your convenience, you may also wish to
have your BMW center perform any necessary
operations to fulfill any state inspection require-
ments in your area concurrent with the mainte-
nance elements specified above during other
repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and War-
ranty Information Booklet. You may need this for
any warranty claims that become necessary, and
later on as evidence that your car has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
6
operations and driving style. Your BMW center
has made a substantial investment in unique
BMW special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
Your service technician looks forward to serving
your every service need and to help maximize
your satisfaction with your BMW, its longevity,
and resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW center.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system. The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are
available from your authorized BMW center.
Maintenance Summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
Standard operations
Maintenance work
Brief diagnostic test
Verify Check Control messages
Check indicator and warning lights
Reset CBS display
Engine oil
Maintenance work
Change the engine oil and oil filter. We recom-
mend BMW High Performance 5W-30 Syn-
thetic Oil P/N 07 51 0 017 866.
After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
Parking brake: check function and pre-burnish
Microfilter
Maintenance work
Replace ventilation microfilter
Front brake
Maintenance work
Replace brake pads, clean brake pad contact
points in calipers.
Brake discs: Check surface and thickness, if
necessary replace at extra charge*
Rear brake
Maintenance work
Replace brake pads, clean brake pad contact
points in calipers.
Brake discs: Check surface and thickness, if
necessary replace at extra charge*
Parking brake: Check condition, brake lining
thickness and function, if necessary replace at
extra charge*.
*Unless covered by Maintenance Program
7
Vehicle Check
Maintenance work
Check operation of horn, headlight flasher and
hazard warning flashers.
Check instrument and control lighting and
heater/air-conditioning blower.
Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.
Safety belts: check condition and function.
Check windshield wiper and washer jet
positions.
Body: check for corrosion (except cavities).
Tires: check tread depth, wear pattern, outer
condition, inflation pressure. If necessary, cor-
rect pressure.
Initialize run-flat indicator.
Battery: check state of charge (magic eye) and
charge if required.
Power steering reservoir: Check fluid level.
Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
Rear-view mirrors
Coolant: check fluid level and concentration.
Windshield washer and intensive cleaning sys-
tem: check protection level, fluid level, top if
necessary.
Brake system connections and lines: check for
leaks, damage and correct positioning
Underbody, incl. all visible parts (i.e. transmis-
sion, rear axle, fuel lines, exhaust system),
check for damage, leaks and corrosion
Steering components: check for clearance,
leaks, damage and wear
Final Inspection: Road test with check of -
Brakes, including burnishing of parking brake
pads - Steering - Shock absorbers (visual) -
Transmission
Brake fluid
Maintenance work
Replace brake fluid
Spark plugs
Maintenance work
Replace spark plugs as specified by CBS.
Automatic Transmission
Maintenance work
Replace ATF at intervals of 100,000 miles
8
Evidence of Maintenance Work
9
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