BlackBerry Web Desktop
Manager
for BlackBerry Device Service
User Guide
Version: 6.0
Contents
1 About the BlackBerry Web Desktop Manager....................................................................................... 5
2 Getting started.....................................................................................................................................6
Requirements: Browser............................................................................................................................................................ 6
Log in to the BlackBerry Web Desktop Manager........................................................................................................................ 6
Connect your tablet to your computer using a USB cable...........................................................................................................6
Activate your tablet...................................................................................................................................................................7
3 Help protect a lost tablet......................................................................................................................8
Change the tablet password......................................................................................................................................................8
Delete all tablet data and disable the tablet...............................................................................................................................8
4 Switch tablets...................................................................................................................................... 9
5 Troubleshooting.................................................................................................................................10
My computer cannot detect my tablet.....................................................................................................................................10
I cannot access BlackBerry Web Desktop Manager features....................................................................................................10
6 Legal notice ...................................................................................................................................... 11