Page 1
USER’S GUIDE
1200/7887/12U9 SERIES
Safety Instructions
3
TM
4-5
6-7
7-10
11
12-13
Product View
Special features
Operation
Maintenance and Care
Troubleshooting
Consumer Services
14
Replacement Parts
15
Additional Accessories
15
Warranty
16
Page 2
Thank you for buying a BISSELL SpotBot™
We’re glad you purchased a BISSELL SpotBot. Everything
we know about floor care went into the design and construction of this
powerful, high-tech home cleaning system.
Your BISSELL SpotBot is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer
Services Department, so, should you ever have a problem, you’ll receive fast,
considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a
global leader in the design, manufacture, and service of high quality homecare
products like your BISSELL SpotBot.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
2
2
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Page 3
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical
tions should be observed, including the following:
Read all instructions before using your SPOTBOT
WARNING:
appliance, basic precau-
™
To reduce the risk
of fire, electric shock, or injury:
■
Use indoors only.
■
Use only BISSELL cleaning products intended for
use in this appliance.
■
Do not use for any purpose other than described
in this User’s Guide.
■
Use only manufacturer’s recommended attachments.
■
Do not handle SpotBot plug or appliance with
wet hands.
■
Do not put any object into appliance openings or use
with blocked openings. Keep free of dust, lint, hair,
and anything that may reduce air flow.
■
Do not expose hair, loose clothing, fingers or body
parts to openings or moving parts.
■
Keep appliance on a level surface.
■
Be extra careful when cleaning stairs.
■
Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
■
Do not pick up hot or burning objects, such as
cigarettes matches or hot ashes.
■
Do not pick up flammable or combustible materials (lighter
fluid, gasoline, kerosene, etc.) or use in the presence of
explosive liquids or vapor.
■
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.).
■
Do not use appliance in an enclosed space filled
with vapors given off by oil based thinner, some
moth proofing substances, flammable dust, or
other explosive or toxic vapors.
■
Do not pull or carry by cord, use cord as a handle,
close door on cord, pull cord around sharp corners
or edges, run appliance over cord, or expose cord
to heated surfaces.
■
Do not use with damaged cord or plug.
■
Turn off all controls before unplugging.
■
Unplug from outlet when not in use and before
conducting maintenance and troubleshooting.
■
Do not use SpotBot if it is not working as it
should, has been dropped, damaged, left outdoors
or dropped into water. Have it repaired at an
Authorized Service Center.
■
Unplug by grasping the plug, not the cord. Do not
unplug by pulling on cord.
■
Always connect to a properly grounded outlet; see
grounding instructions.
■
Do not use without tanks in place.
■
Do not modify the 3-prong grounded plug.
SAVE THESE
INSTRUCTIONS
GROUNDING
INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an
equipment-grounding conductor and a grounding
plug. It must only be plugged into an outlet that is
properly installed and grounded in accordance with
all local codes and ordinances.
Grounded
Outlets
Grounding Pin
WARNING: Improper
connection of the equipment-grounding
conductor can result in a risk of electrical
shock. Check with a qualified electrician or
service person if you aren’t sure if the
outlet is properly grounded. DO NOT
MODIFY THE PLUG. If it will not fit the
outlet, have a proper outlet installed by
a qualified electrician. This appliance is
designed for use on a nominal 120-volt
circuit, and has a grounding attachment
plug that looks like the plug in the drawing
above. Make certain that the appliance is
connected to an outlet having the same
configuration as the plug. No plug adapter
should be used with this appliance.
This model is for household use only.
www.bissell.ca 1-800-263-2535
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Page 4
Product view
Dirty/Collection Tank
Clean/Solution Tank
Vacuum Flex Hose
Release Button
Flex Hose Clip
Spray Trigger
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Page 5
Product view
Vacuum
Suction Nozzles
Hands Free
Cleaning Brush
Spray Tip
Tough Stain
™
Storage
Brush
Keep plenty of genuine BISSELL
2X Ultra Concentrated Formulas
on hand so you can clean
whenever it fits your schedule.
Always use genuine BISSELL
deep cleaning formulas. NonBISSELL cleaning solutions may
harm the machine and void the
warranty.
Cord Wrap
Power Cord
Vacuum Flex Hose
Hands Free
Cleaning Window
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Page 6
Special features
Front view
Clean/solution tank
Is located on the right of the unit when you
are facing the unit.
Automatic Smart System™ control paneI
Located in the center of the unit and is where
you will begin selection of the smart cleaning
cycle you would like to use (detailed
instructions on page 9).
Dirty/collection tank
Looking at the front of the unit, the dirty/
collection tank is on the left side.
Vacuum flex hose
Wraps around the center of the unit. This
serves as the travel path for dirty water and
formula that is suctioned up into the dirty/
collection tank.
Spray trigger
When cleaning in the manual mode, press
the spray trigger to release water and
formula onto the area to be cleaned.
Underside view
Handsfree cleaning brushes
Provides cleaning action when using the surface
stain or set-in handsfree cleaning cycles.
Spray tip
Water and solution are dispensed here when
cleaning in the handsfree mode.
Vacuum suction nozzles
Provides suction path when using the
handsfree cleaning cycles.
Back view
Handsfree cleaning brushes
Provides an area to see the handsfree
cleaning action.
Flex hose clip
Is attached to the unit and is a guide for the
vacuum flex hose.
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Page 7
Special features
Back view continued
Tough Stain Brush™ Storage
The Tough Stain Brush is conveniently stored
on board.
Power cord
Has a three-prong plug and stores on the back of
the unit around the oval cord wrap.
NOTE: Unwrap the power cord completely
before operating the unit.
Cord wrap
Serves as a guide for the power cord storage.
The cord wrap can be gently pushed in during
use.
Operation
Getting ready
1. To fill the clean tank:
Remove the clean tank by lifting it straight
A.
up and then away from the unit.
B.
Unscrew the cap at the bottom of the clean tank.
There are 2 ways you can fill and use the tank:
2. For common stains such as dirt, grime, pet,
or oily stains, use the fill lines on the left
side of the tank and fill with BISSELL 2X
Little Green formula (trial size included) and
water.
3. For dye based stains such as coffee, fruit
juices, cola and red wine, use the fill lines on
the right hand side of the unit and fill with
BISSELL 2X Little Green and Oxy GEN2
mulas (trial sizes included) and water.
TM
for-
4. Replace and tighten black cap on bottom of
clean tank.
How to begin
Using the Automatic Smart System™
Your new SpotBot features an Automatic Smart
System that takes the guesswork out of spot and
stain cleaning. With the touch of a button, you
can select the cleaning cycle to use your
preferred method of cleaning.
A B
2 3
4
Tip:
Before spot cleaning with
the SpotBot's Handsfree
feature, dry vacuum the
area first.
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Page 8
Operation
How to begin continued
1. Surface Stain Cycle This cycle has been
designed for stains that are on the surface of
your carpeting and have not had time to
penetrate deep in to your carpet fibers. This
cycle will run for approximately 3 minutes.
2. Set-In Stain Cycle Use on stains that have
had a period of time to set-in and penetrate
deep into your carpet fibers. These are typically
the most difficult stain types to remove. This
cycle runs for approximately 6 minutes.
3. Manual / Hose By selecting this option you can
clean spots and stains manually on surfaces
such as upholstery, car interiors, stairs or
wherever you have a need to clean manually.
4. Pause/Resume Is used to check the
status of a cleaning cycle (Surface Stain or
Set-In). If you hit the Pause button once, it
pauses the cleaning cycle it is currently in.
By pressing it one more time to Resume,
you will pick up in the cleaning cycle
where you left off.
Tip:
Some spots and spills
require that you pick up the
chunky debris with a rag
or towel before you begin
cleaning in the Handsfree or
Manual cycles.
5. Heater (ProHeat
ProHeat gives you the ability to raise the
water temperature for improved cleaning
performance based on your cleaning needs.
After pressing the heater button, the ring
around the button will illuminate to indicate
the heater is turned on.
TM
models only) The SpotBot
6. Stop By depressing the Stop button, you
will stop your SpotBot in either the Surface
or Set-In stain cycle. To begin cleaning
again, you will need to select one of the 2
cycles.
7. Status Indicators Much like the
dishwasher in your kitchen, the Status
Indicators will instruct you regarding
status within a cleaning cycle. Yo u will
hear changes in the sound of the machine
at different points in a cycle. When your
selected cleaning cycle is complete, the
Finish light will illuminate and you will
hear a “beep” every 5 seconds until you
depress the stop button.
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Page 9
Operation
To begin cleaning
1. Plug your SpotBot in. The power light will illumi-
nate instructing you that there is power to the
unit and it is ready to go.
2. Place the filled Clean/Solution tank onto the
unit.
Handsfree cleaning
1. Place the unit directly over the spot or stain,
making sure the stain is in the center of the
handsfree cleaning area.
2. Select which cleaning cycle (surface stain or
set-in) you would like to begin with. Your
SpotBot will begin spraying, brushing and
suctioning up the spots and stains, in its
pre-programmed cycle. Both cycles have
been tested and proven to deliver superior
cleaning results, taking the guesswork out of
cleaning for you.
NOTE: If your unit has a built in heater (not
standard on all models) press the heater
button to turn on the heat feature.
Tip:
3. When the cleaning cycle you have selected
is complete, the SpotBot will beep. The beep
will continue until you hit the
STOP button.
4. Pick up the unit and check the area that
was cleaned.
5. If you have used Oxy GEN2, this chemical
will continue to work for the next six to eight
hours, cleaning your spots and stains all the
way to the backing of the carpet.
Some difficult stains may
require that you run the
cleaning cycle a second
time.
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Page 10
Operation
Manual/hose cleaning
1. Remove the hose from the unit by
depressing the release button.
2. a. Remove the Tough Stain Brush from the
back of the unit.
b. Attach the Tough Stain Brush onto the
grip of the flex hose.
1 2a
3. Select the manual/hose button on the
control panel to start the SpotBot.
NOTE: In manual mode, the SpotBot will not
turn on until the grip is removed from the
unit. If it is not removed within 30 seconds of
pushing the start button, the unit will shut off.
4. If your unit has a built in heater (not standard on
all models) press the heater button to turn on the
heat feature. Begin cleaning by holding the tool
no more than six inches above the soiled surface.
Depress the spray trigger for about 5 seconds
to apply the cleaning solution to the soiled area.
Release the trigger. Be careful not to over wet.
5. Using the brush on the tool, gently scrub the
soiled area for about 30 seconds or until the
soiled area appears to be clean.
6. To suction up the dirt and cleaning solution,
position the suction nozzle over the cleaned
area, apply downward pressure on the tool,
and pull nozzle toward you. You should see the
dirty solution pass through the nozzle. Continue
until no more solution can be removed.
Normally, this step will require no more than
one minute of back and forth passes.
NOTE: In manual mode, the SpotBot is
equipped with a safety feature which will
shut the unit off after 30 minutes. Press
start to resume cleaning.
7. If the stain is still visible, repeat steps 4-6
as necessary.
8. When the cleaning is complete, lightly drag
the suction nozzle across the stain for about
two minutes to further aid in drying the
cleaned area.
2b 3
Tip:
One of the effective stain
removing ingredients in Oxy
Gen2 is Hydrogen Peroxide.
Certain people may be
affected by the product
when it comes into contact
with their skin; it may turn
the skin white and/or cause
tingling. Washing your hands
after use and applying hand
lotion will remove any
possible white discoloration.
Tip:
10
9. Press the Manual/Hose button to turn off
the SpotBot.
10. Unplug the machine, wrap the cord on the
cord wraps and wrap the hose around the
machine so that the wand can be placed in
the holder for convenient storage.
www.bissell.ca 1-800-263-2535
Check upholstery stuffing
before cleaning. Colored
stuffing may bleed through
the fabric when it becomes
wet.
Page 11
Maintenance and care
Hose cleaning
1. Before turning off the SpotBot, suction up
clean water to thoroughly rinse out the
inside of the vacuum flex hose. Then, lift
the vacuum flex hose upwards to drain any
remaining water into the dirty tank.
2. Disconnect the cleaning tool from the
vacuum flex hose by pushing down on the
button lock and pulling straight off (do not
twist tools to remove them).
3. Once the tool is removed from the vacuum
flex hose it can be cleaned by rinsing under
clean running water.
Storage
1. Unplug the power cord from the outlet. Wrap
power cord around the cord wrap.
2. Empty and rinse the dirty/collection tank
after each use, or when dirty water reaches
the indicated maximum fill line. To remove
the tank, lift up the dirty tank latch and pull
the tank out. Dump out the dirty water and
rinse with clean. Replace the tank into the
unit for storage. After using the SpotBot’s
handsfree feature, wipe the window and
brushing area with a soft cloth.
3. If you were using your SpotBot manually, wrap
the vacuum flex hose around the unit and
secure the spray trigger into the receiver on the
front of the unit.
4. Store unit indoors at room temperature
(40°F to 110°F / 4°C to 43°C).
Tip:
If a significant amount of
water and solution(s) remain
in the clean tank, your unit
can be stored with liquid in
the clean tank. However, if
you have added Oxy GEN2
into the clean tank, fresh
Oxy GEN2 should be added
prior to the next use to
optimize performance.
Tip:
Clean out the Black Valve
periodically inside of the
Dirty/Collection Tank.
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Troubleshooting
Handsfree Cleaning
Cleaner will not run
Possible Causes Remedies
1. Power cord not plugged in. 1. Check electrical plug.
2.
Blown fuse/tripped breaker. 2. Replace household fuse or
reset breaker.
The unit is not sitting flat on the carpeting. 3. Remove what is obstructing the
3.
floors surface.
4. Vacuum Flex Hose is not snapped 4. Check to make sure the Vacuum
into place securely.
Unusual or Odd Noise
Possible Causes Remedies
1. Clean/Solution tank is out of fluid. 1. Fill Clean Solution Tank.
Reduced or No Spray
Possible Causes Remedies
Flex Hose is snapped into place.
1. Spray Tip clogged. 1. Clean Spray Tip.
2.
Clean/Solution tank is out of fluid. 2. Fill Clean/Solution Tank.
3.
Clean/Solution tank is not inserted 3. Gently press the Clean/Solution
into the unit securely. Tank until you see “bubbles”
coming from the base of the tank.
No Suction
Possible Causes Remedies
1. Tank is full. 1. Empty tank.
2.
Dirty/Collection tank latch is not down. 2. Push latch down, securely
into place.
Black Valve on the Dirty/Collection 3. Replace Black Valve into Dirty/
3.
Tank is missing. Collection tank.
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Page 13
Troubleshooting
Manual/Hose Cleaning
Cleaner will not run
Possible Causes Remedies
1. Power cord not plugged in. 1. Check electrical plug.
2.
Blown fuse/tripped breaker. 2. Replace household fuse or
reset breaker.
Hose not removed from receiver. 3. Remove Hose.
3.
Unusual or Odd Noise
Possible Causes Remedies
1. Clean/Solution tank is out of fluid. 1. Fill Clean Solution Tank.
Reduced or No Spray
Possible Causes Remedies
1. Spray Tip clogged on Tough Stain Brush. 1. Clean Spray Tip.
2.
Clean/Solution tank is out of fluid. 2. Fill Clean/Solution Tank.
3.
Clean/Solution tank is not inserted 3. Gently press the Clean/Solution
into the unit securely. Tank until you see “bubbles”
coming from the base of the tank.
No Suction
Possible Causes Remedies
1. Tank is full. 1. Empty tank.
2.
Dirty/Collection tank latch is not down. 2. Push latch down, securely
into place.
Black Valve on the Dirty/Collection 3. Replace Black Valve into Dirty/
3.
Tank is missing. Collection tank.
Thank you for selecting a BISSELL product.
If you should happen to need assistance during assembly or operation, call 1-800-263-2535.
Please do not return this product to the store.
www.bissell.ca 1-800-263-2535
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Page 14
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-263-2535
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday 9 a.m. — 8 p.m. ET
Or write:
BISSELL Canada Corporation
Box 1003
Niagara Falls, ON L2E 6W2
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.ca
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event
of a warranty claim. See Warranty on page 16 for details.
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Page 15
Replacement parts
Item Part No. Part Name
1 203-6643 Clean Tank Assembly (includes Cap/Insert)
2 203-6644 Clean Tank Cap
3 203-6645 Dirty Tank
4 203-6647 Hose Clip
2
31
Additional assessories
Item Part No. Part Name
1 203-6651 3" Tough Stain Brush
2 203-6652 TurboBrush
3 203-6653 4” Upholstery Tool
4 203-6654 6” Wide Stair Tool
5 203-6655 Spraying Crevice Tool
6 203-6647 Storage Tray
7 79B9C 2X Little Green
8 74R7C 2X Pet Odor & Stain Removal™ Formula.
9 801C Oxy GEN2
TM
TM
TM
Formula.
4
1 2
5
6
3
7
4
8
9
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Page 16
Warranty - BISSELL SpotBot
If you need additional instruction regarding this warranty or have questions regarding what it may cover, please
contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL Canada
Corporation will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free
of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.
See information below on “If your BISSELL product should require service”.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not
apply to routine maintenance components such as belts or brushes. Damage or malfunction caused by negligence,
abuse, or use not in accordance with the User’s Guide is not covered.
If your BISSELL product should require service
Call BISSELL Consumer Services at the number listed below or visit the BISSELL website – www.bissell.ca to
locate a BISSELL Authorized Service Centre in your area. If there are no authorized BISSELL Service Centres in
your area, a BISSELL Representative at canada.custhelp@bissell.ca or at the phone number below will issue
you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair.
The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your
warranty – do not send original.) If you need information about repairs or replacement parts, or if you have questions
about your warranty, contact BISSELL Consumer Services.
Website:
www.bissell.ca
E-mail:
canada.custhelp@bissell.ca
Or Call:
BISSELL Consumer Services
1-800-263-2535
Monday – Friday 8 a.m. – 10 p.m. ET
Saturday 9 a.m. – 8 p.m. ET
Or write:
BISSELL Canada Corporation
Box 1003,
Niagara Falls, ON L2E 6W2
ATTN: Consumer Services
BISSELL CANADA CORPORATION IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
NOTE: Please keep your original sales receipt,
it is your warranty.
©2009 BISSELL Homecare, Inc
BISSELL Canada Corporation
Niagara Falls, ON L2E 6S5
All rights reserved. Printed in China
Part Number 120-4155
Rev 12/09
Visit our website at:
www.bissell.ca
16
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