SMARTCLEAN®
CONNECTED
Robotic Vacuum
___________
USER GUIDE
2147 SERIES
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person? Look for this
icon and go online
for an instructional
how-to video at
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videos
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Read all safety warnings and instructions. Failure to follow the warnings and instructions may result
in electric shock, fire and/or serious injury.
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
» Do not use outdoors or on wet surfaces.
» Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
» Do not use for any purpose other than described
in this user guide. Use only manufacturer’s
recommended attachments.
» Do not charge with damaged Docking Station or
plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped
into water, have it repaired at a qualified technician.
» Do not close a door on cord or plug, or pull cord or
plug around sharp edges or corners. Do not run
appliance over cord or plug. Keep cord or plug away
from heated surfaces.
» Do not unplug by pulling on cord. To unplug, grasp
the charger, not the cord.
» Do not handle charger, contact points, Docking
Station or robot vacuum cleaner with wet hands.
» Do not put any object into openings. Do not use with
any opening blocked; keep openings free of dust,
lint, hair, and anything that may reduce air flow.
» Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
» Do not use to pick up flammable or combustible
materials (lighter fluid, gasoline, kerosene, etc.) or
use in areas where they may be present.
» Do not use in an enclosed space filled with vapors
given off by oil-based paint, paint thinner, some
moth-proofing substances, flammable dust, or other
explosive or toxic vapors.
» Do not use to pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that is burning or smoking,
such as cigarettes, matches or hot ashe s.
» Do not use without Filter in place.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
» Do not carr y the robot vacuum cleaner while it is
running.
» Remove the cords from other corded products out
of the area to be cleaned.
» Do not operate the vacuum in a room where an
infant or child is sleeping.
» Do not operate the vacuum in an area where there
are lit candles or fragile objects on the floor.
» Do not operate the vacuum in a room that has lit
candles and/or fragile objects on furniture that the
vacuum may accidentally hit or bump.
» Do not allow children to sit on the vacuum.
» Prevent unintentional starting. Ensure the ON/OFF
switch is in the OFF position before connecting to
battery pack, picking up or carrying the appliance.
Do not carr y the appliance with your finger on
the switch.
» Disconnect the battery pack from the appliance
before making any adjustments, changing
accessories, or storing appliance. Such preventive
safety measures reduce the risk of starting the
appliance accidentally.
» Recharge only with the charger specified by the
manufacturer. A charger that is suitable for one type
of battery pack may create a risk of fire when used
with another battery pack.
» Use appliances only with specifically designated
battery packs. Use of any other battery packs may
create a risk of injury and fire.
» When battery pack is not in use, keep it away from
other metal object s, like paper clips, coins, keys,
nails, screws or other small metal object s, that can
make a connection from one terminal to another.
Shorting the battery terminals together may cause
burns or a fire.
» Under abusive conditions, liquid may be ejected
from the battery; avoid contact. If contact
accidentally occurs, flush with water. If liquid
contact s eyes, additionally seek medical help.
Liquid ejected from the battery may cause irritation
or burns .
» Do not use a battery pack or appliance that is
damaged or modified. Damaged or modified
batteries may exhibit unpredictable behavior
resulting in fire, explosion or risk of injury.
» Do not expose a battery pack or appliance to
fire or excessive temperature. Exposure to fire or
temperature above 266 degrees F or 130 degrees C
may cause explosion.
» Have servicing performed by a qualified repair
person using only identical replacement part s.
This will ensure that the safety of the product is
maintained.
» For use only with batter y pack model 4ICR19/66.
» For use only with charger model DS_M650I.
» Do not modify or attempt to repair the appliance or
the batter y pack.
» Do not charge the unit outdoors.
» Do not position Docking Station near stairs or cliff
edges.
» Follow all charging instructions and do not charge
the batter y pack or appliance outside of the
temperature range specified in the instructions.
Charging improperly or at temperatures outside of
the specified range may damage the battery and
increase the risk of fire.
» Do not incinerate the appliance even if it is severely
damaged. The batteries can explode in a fire.
WARNING
This pro duct contains a l ithium-ion
recharg eable batter y. Acco rding to Federal
and State reg ulations, rem oval and proper
disposal of lithiumion batteries is
require d. For disposa l
instructions see
the instructions
on page 13.
SAVE THESE INSTRUCTIONS
This model is for household use only.
WARNING
» Plastic film can be dangerous. To avoid danger of suocation, keep away from children.
» Do not plug in your robotic vacuum UNTIL you are familiar with all instructions and operating
procedures.
» To reduce the risk of electrical shock, turn Power Switch OFF and disconnect polarized plug from
electrical outlet BEFORE performing maintenance or troubleshooting checks.
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2
FCC CAUTION
Contains FCC ID:VPYLBYD.
NOTE: Thi s equipment has b een tested and foun d to comply with the limi ts for a Class B digita l device, pursua nt to part 15 of the FCC Rul es. These limit s
are desig ned to provide reaso nable protectio n against harmf ul interference in a r esidential inst allation. This e quipment gene rates, uses and c an radiate
radiofre quency energ y and, if not insta lled and used in acco rdance with the ins tructions, may c ause harmful in terference to radi o communication s. However,
there is no gu arantee that inter ference will not occ ur in a particula r installation . If this equipment d oes cause harm ful interferenc e to radio or television re ception,
which can b e determined by turn ing the equipme nt off and on, the u ser is encourage d to try to correct the in terference by one o r more of the following
measure s: —Reorient or re locate the receivin g antenna. —Incre ase the separat ion between the eq uipment and rece iver. —Connect the eq uipment into an ou tlet
on a circuit di fferent from tha t to which the receiver is co nnected. —Con sult the dealer o r an experienced ra dio/TV techn ician for help. Cha nges or modific ations
not expres sly approved by the pa rty responsi ble for complianc e could void the user ’s authority to oper ate the equipmen t. This equipmen t complies with FCC
radiatio n exposure limit s set forth for an unco ntrolled environ ment and meets th e FCC radio frequen cy (RF) Expo sure Guideline s. This equipm ent should be
install ed and operated kee ping the radiator at l east 20cm or more f rom a person’s body.
Package Contents
1.
3.
5.
7.
(4 AA batteries not included)
2.
4.
6.
8.
Safety Instructions...........2
1. BISSELL® SmartClean®
Connected Robotic Vacuum
2. Rechargeable Li-Ion Battery
3. Dust Bin with Cleaning Tool
4. Edge Cleaning Brushes
5. Docking Station
6. Power Adapter
7. Invisible Wall
8. Filter (located inside Dust Bin)
NOTE: Standard accessories
may vary by model. Please
refer to the “carton contents”
list on the carton top flap.
Troubleshooting ......... 13-14
Product View ................4
Assembly .................5-6
Operations ................7-9
Maintenance & Care ......9-12
Warranty ...................15
Consumer Care.............15
Product Registration ........16
Parts & Supplies ............16
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3
Getting to Know Your Robot
1
2
6
8
1 Contact Points (for automatic charging)
2 Top Cover (Dust Bin inside)
3 Power Switch
4 Charging Port
5 Navigation Sensor
6 LED Control Panel & Wi-Fi Indicator
7 Bumper
8 IR Receiver (for Docking Station)
9 Docking Station
10 LED Cliff Sensors
11 Front Wheel
12 Edge-Cleaning Brushes
13 Brush Roll
14 Rear Wheels
15 Wheel Cover Plates
16 Battery Cover Plate
7
10
11
12 12
1
3
4
9
5
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4
13
10 10
14141515
16
Assembly
Getting Started
There are 4 steps to set up your robot:
Step 1: Install the Battery
Step 2: Install the Edge-Cleaning Brushes
Step 3: Turn ON the Power Switch on the side of the robot
Step 4: Charge your SmartClean® Connected
WARNING
Do not plug in your robot vacuum until you are familiar with all instructions
and operating procedures.
Step 1: Install the Battery
DO NOT REMOVE THE PLASTIC SHRINK SLEEVE FROM THE BATTERY PACK.
1
Before installing the
battery, check that the
Power Switch is OFF. Press
down on Battery Cover
Plate and slide forward to
insert the battery.
2
Install the battery in the
compartment ensuring
that the +/- terminal of
the battery match the +/indicators in the battery
compartment.
3
Replace the cover.
Step 2: Install the Edge-Cleaning Brushes
To install the EdgeCleaning Brushes,
push the brush into
the holder. You may
hear a “click” that
indicates that the
brush is in place.
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5
Step 3: Turn your SmartClean® Connected ON
MACHINE WILL NOT CHARGE IF THE POWER SWITCH IS OFF.
1
Insert the adapter plug
directly into the Docking
Station jack, then plug the
power adapter into the
wall outlet.
2
Turn the Power Switch
to ON. The unit will not
charge if the Power Switch
is OFF.
3
40"
79"
Make sure the Docking
Station is installed
correctly with at least
40 inches to one side, 12
inches to the opposing
side and no obstructions
in front of the Docking
Station. Do not position
Docking Station near stairs
or cliff edges.
12"
Step 4: Charge Your SmartClean Connected
NOTE: Charge the battery for 4-5 hours.
1
2
Make sure the Power Switch is ON. Place
the robot on the Docking Station so that
the contact points on the robot and the
Docking Station are touching.
3
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6
When charging begins, ‘00’ will display on
the screen and will start counting up (‘01’,
‘02’, ‘03’…). The battery is fully charged
when the clock icon (between the MODE &
PAIR buttons) is illuminated in green.
To activate low power mode (sleep
mode), put your robot on the Docking
Station with the Power Switch in the OFF
(O) position. Turn the Power Switch from
OFF to ON (I) six times consecutively,
leaving the robot in the ON position. ‘SP’
will read on the display. The robot will not
function manually or from the app while in
sleep mode. To turn sleep mode OFF, turn
the Power Switch OFF and then back ON.
Clean with Your SmartClean® Connected
Getting Ready to Clean
There are 2 options for cleaning:
Option 1: Schedule cleanings using the BISSELL® Connect App
Option 2: Manual cleaning using the robot’s control panel or the
BISSELL Connect App
NOTE: Before using this device, pick up objects like clothing, loose papers, and power
cords. Pull cords for blinds or curtains and ensure any fragile objects are secured.
1
Download and connect to the
BISSELL Connect App
Download the BISSELL Connect
App from the Google Play Store
or the App Store
NOTE: The first time your robot connects to the BISSELL Connect App it will
automatically update to the newest version of firmware available. After that, you may
occasionally be asked to manually update the firmware. However, if a firmware update is
deemed vital to the security or maintenance of your robot, the update will automatically
take place while your robot is connected to the internet.
2
Set up your Robot
Once the App is loaded, begin the
setup process. Follow the prompts on
the App Screen.
For additional setup help, please refer
to the Pairing Guide or visit
BISSELL.com for support videos.
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7
Manual Cleaning Using Control Panel
Selecting a Cleaning Time
(Press the Scheduling Assistant to engage)
Operation Control Panel Display What It D oes
1st Press
2nd Pres s
3rd Pres s
4th Press
5th Press
6th Press
7th Press
8th Pres s
Maximum r un time - will return to the Do cking Station to charge
30 minute run time - will return to the Docking Station to charge
45 minute run time - will return to the Dock ing Station to charge
60 minute run time - will return to the Docking Station to charg e
Sends robot back to the Docking Station without cleaning
30 minute run time - will not return to the D ocking Station
45 minute run time - will not return to the Do cking Station
60 minute run time - will not return to the D ocking Station
Selecting the Navigation
(Press the Mode button to select cleaning pattern)
Operation Control Panel Display What It D oes
1st Press
2nd Pres s
Spot - Robot will work in circles until it encounters an obs tacle (once it
encounter s an obstacle it will switch to Auto mo de)
Auto - Robot will cycle through vario us cleaning modes to bes t clean
your room. Spot mode will activate during any cleaning mode when
SmartClean® encounters large amounts of debris.
NOTE: Cleaning pattern cannot be changed while the robot is cleaning.
LED Display Icons
Display on Screen What It Means
Batter y Low: Battery needs to be charged (Power LED turns Red).
The trash can indicator shows the Dust Bin is full and needs to be emptied.
The batte ry is full when the ico n is illuminated green.
If flashing, robot is in Acces s Pairing mode.
If solid (not flashing), robot is connected to M obile App.
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8
The Invisible Wall*: Assembly & Use
*Require s 4AA batteries . Batteries sol d separately
1
To remove the Battery
Cover Plate, hold the
Invisible Wall and press
firmly while sliding
downward to remove
the cover.
2
Insert batteries with the
+/- terminals facing the
directions indicated and
replace the Battery Cover.
(AA batteries not included)
4
The Invisible Wall is used to block
your robot from entering or leaving a
room. Place the Invisible Wall in front
of a room that you intend to block
and do not want the robot to clean.
3
To turn ON the Invisible
Wall, slide the switch away
from the light towards
the “I” symbol. Wait 10
seconds between turning
it ON or OFF.
NOTE: Indicator light is only ON when robot
approaches sensor path.
TIP: If the robot strays too far away from
the Docking Station, it may not return
automatically. Use the Invisible Wall to keep the
robot within range of the Docking Station.
TIP: Run time and performance may vary
based on the amount of debris present. Use
the Invisible Wall to limit the allowed range in
messier rooms.
Maintenance
WARNING
To reduce the risk of electric shock, turn Power Switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
To keep your SmartClean® Connected robot running at peak performance, the following
care and maintenance is recommended:
Robot Pa rt Care Frequency Replacement Frequenc y
Dust Bin After each use, se e page 10 As needed
Dust Bin Filter Once per week, see page 10 Every 2-3 months
Brush Roll Once per week, see page 11 As needed
Sensors Once per month, see page 12 Not required
Edge-Cleaning Brushes Every 2-3 months , see page 12 Every 6-12 mo nths
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9
Cleaning the Dust Bin
WARNING
Do not operate robot vacuum with damp or wet Filters, or without Filters or the Dust Bin in place.
Allow components to dry before reassembling the Dust Bin.
1
Push and then lift the Top
Cover to open.
4
Empty the dust and dirt
from the Dust Bin.
7
2
Pull up the Dust Bin handle
and take out the Dust Bin
from the cleaner.
5
Rinse Dust Bin with tap
water. It is not necessary
to wash every time. Do
not machine wash the
Dust Bin. Allow Dust Bin
to fully dry before placing
back on unit.
8
3
Open the Top Cover of the
Dust Bin. Unsnap the Dust
Bin Filter.
6
Lift the Cleaning Tool out
from the lid of the Dust
Bin.
9
Periodically clean the
Filter with the attached
Cleaning Tool. Do not
wash the Filter.
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10
Once clean, reinstall the
Filter and close the Dust
Bin lid.
Place Dust Bin back in
the cleaner and close Top
Cover.
Cleaning the Intake
1
After repeated use, dirt and dust can
accumulate around the intake of the robot
and the working efficiency can be reduced.
To ensure the best efficiency and constant
airflow, the intake should be cleaned
periodically by removing any debris from
the Intake or Brush Roll.
Before cleaning the Intake ensure the robot is
not attached to the Charging Cable or Dock,
and the Power Switch is in the OFF position.
2
To remove the Brush Roll, lift the Brush
Roll Cover off the unit and slide the Brush
Roll out.
4
Insert the clean
Brush Roll by fitting
the round end of
the Brush Roll into
the round end
of the Brush Roll
compartment. Push
the round end inward
and fit the opposing
square end of the
Brush Roll into the
square end of the
compartment until it
is securely in place.
3
Using the Cleaning Tool located in the
Dust Bin lid, remove any hair or debris
from the Brush Roll.
5
Reinsert the Brush Roll Cover back onto
the unit.
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11
Cleaning the Navigation Sensors
After repeated use, dirt and dust can accumulate
on the Navigation Sensors of the robot and the
working efficiency can be reduced.
To ensure the best efficiency, the sensors should
be cleaned off periodically by brushing any dirt
or debris from them.
Before cleaning the sensors, ensure the robot is
not attached to the Charging Cable or Dock and
the Power Switch is in the OFF position.
Cleaning the Edge-Cleaning Brushes
NOTE: After being used for a period of time, the brushes need to be cleaned to work
more eectively.
1
Turn OFF the Power Switch, and make sure
the unit is unplugged. Place bottom of the
cleaner upward on a flat surface. Hold the
brush bristle and pull upward to remove
the brush.
2
The Edge-Cleaning Brushes can be rinsed
and if they become crooked, you can
soak them in hot water to make them
return to the original shape. Replace the
brushes after they have completely dried.
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12
Troubleshooting
WARNING
To reduce the risk of electric shock, turn Power Switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem Possible causes Remedies
LED display
doesn’t light up
Low or no suction
Edge-Cleaning
Brushes don’t
operate properly
Robot won ’t start
Battery isn’t
charging
LED display says
ERROR
Doesn’t return to
base after cleaning
Batter y is not installed correctly. Install the battery according to the in structions on p age
Very low battery. Charge the battery according to the instruction s on page
Power Switch on the robot is tur ned OFF. Turn the Power Switch located by the un it’s charging
The Dus t Bin is full. Empty the D ust Bin.
Filter is missing. Check to see if the F ilter is in place.
Cleaning is required. If Edge-Cleaning Brushes become crooked or dirty, soak
The batte ry is not installed
properly.
Batter y power is low. Charge the battery.
The Top Cover is not in stalled properly. Close the Top Cover and tu rn robot ON again.
Power Switch is not in the ON position. Flip the switch to the ON position and place the robot on
Battery is completely discharged. Directly connect c harger plug to robot and allow to
Robot may ne ed to be reset. Toggle the robot Power Switch ON/OFF a few times to
E1, E2, E3, E4, E 5, E6 and
beep 2 time s or 3 times.
Mode not set with Dock ing LED Icon. Change m ode (refer to page 8).
Cleanin g interrupted by error cod e or full
Dust Bin.
Robot is too f ar away from the Docking
Station.
5.
6. If not charging, see troubleshooting steps below.
port ON .
them in hot water to return to their origin al shape and let
them dry completely before reinstalling.
To install the batter y properly, please refe r to page 5 for
battery installation.
the charging base or plug in th e power cord directly.
charge fully. Ensure Power Switch is in the O N position to
charge. O nce robot is fully charged, the charger may be
connected direc tly into the charging do ck.
reset the ro bot. Then directly connec t charger plug to
robot and allow to charge fully. Ensure Power Switch is in
the ON position to charge.
Please refer to the table on page 14 for solving the
problem s. If the problem is n ot fixed, turn OFF the Power
Switch and then turn the switch back O N.
Refer to LED E Alerts t able on page 14.
Use the Invi sible Wall to limit the range of the robot.
WARNING - DISPOSAL OF BATTERY
If your SmartClean® robotic vacuum is to be disposed of, the battery should be removed
and disposed of properly. For specific disposal instructions of the battery, please
contact RBRC (Rechargeable Battery Recycling Corporation) 1-800-822-8837
or visit www.Call2Recycle.org
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13
LED E Alerts (Power LED Flashes Red)
Display Possible cause Solution
Wheel is s tuck. Re move robot from obsta cles, and restart the Power Switch.
E1
E2
E3
E4
E5
Top cover or Dust Bin is not installe d
properly.
Bumper i s stuck. Remove robot f rom obstacles (robot will detec t the error and fix
Unit is lif ted up from floor. Put rob ot back on the floor.
Color of flo or is too dark. Remove robot f rom the floor and us e the Invisible Wall to keep the
Install the Top Cover and Dust Bin properly, (robot will detect the
error and f ix automatically); If the unit does n ot fix automatically,
turn the unit OFF and b ack ON.
automatically).
robot off of the floor where the error occured.
E6
Batter y is not installed properly, charging
error.
See page 5 for proper batter y installation. Make sure Powe r
Switch is turned on during chargi ng.
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14
Warranty
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty
or have questions regarding what it may
cover, please contact BISSELL® Consumer
Care by E-mail or telephone as described
below.
It may be necessary to obtain some of your
personal information, such as a mailing
address, to fulfill terms of this warranty. Any
personal data will be handled pursuant to
BISSELL’s Privacy Policy, which can be found
online at www.BISSELL.com/privacy-policy.
Limited One-Year Warranty
Subject to the *Exceptions and Exclusions
from the Terms of the Limited Warranty,
upon receipt of the product BISSELL will
repair or replace (with new, refurbished,
lightly used, or remanufactured components
or products), at BISSELL’s option, free of
charge from the date of purchase by the
original purchaser, for one year, any defective
or malfunctioning part.
See information below on "If your BISSELL
product should require service”.
This warranty applies to product used for
personal, and not commercial or rental,
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use
not in accordance with the user guide is not
covered. This warranty will only be valid if the
product is used in the same country in which
it was sold.
BISSELL is not liable for incidental or
consequential damages of any nature
associated with the use of this product.
BISSELL’s liability will not exceed the
purchase price of the product.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*Exceptions and Exclusions from the
Terms of the Limited Warranty
This warranty is exclusive and in lieu of
any other warranties, either oral or written.
Any implied warranties, which may arise
by operation of law, including the implied
warranties of merchantability and fitness for
a particular purpose, are limited to the oneyear duration from the date of purchase as
described above.
Some states do not allow limitations on how
long an implied warranty lasts, so the above
limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the
event of a warranty claim.
Service
Please do not return this product
to the store.
Other maintenance or service not included
in the manual should be performed by an
authorized service representative.
If your BISSELL product should
require service:
Contact BISSELL Consumer Care to locate a
BISSELL Authorized Service Center in your
area. If you need information about repairs or
replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.com/service-centers
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care
1-844-383-2630
Monday – Friday: 8am - 10pm ET
Saturday: 9am - 8pm ET
Sunday: 10am - 7pm ET
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15
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Visit the BISSELL website: www.BISSELL.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of purchase
date in the event of a warranty claim. See Warranty page for details.
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter your model
number in the search field.
16
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©2019 BISSE LL Homecare , Inc
Grand Rapids, Michigan
All right s reserved. Pr inted in China
Part Nu mber 161-54 46 12/18
Visit our website at: www.BISSELL.com
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