Avery 9906 Operator Handbook

Operator's Handbook

28028 28028

0 0

Monarch 9906

®

Printer

TC9906OH Rev. AC 9/11

©2010 Avery Dennison Corp. All rights reserved.

Each product and program carries a respective written warranty, the only warranty on which the
customer can rely. Avery Dennison Corp. reserves the right to make changes in the product, the
programs, and their availability at any time and without notice. Although Avery Dennison Corp.
has made every effort to provide complete and accurate information in this manual, Avery
Dennison Corp. shall not be liable for any omissions or inaccuracies. Any update will be
incorporated in a later edition of this manual.

2010 Avery Dennison Corp. All rights reserved. No part of this publication may be reproduced,
transmitted, stored in a retrieval system, or translated into any language in any form by any
means, without the prior written permission of Avery Dennison Corp.

WARNING

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at their own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicte par le ministère des Communications du Canada.

Trademarks
Monarch and MPCL are trademarks of Avery Dennison Retail Information Services LLC.
Avery Dennison® is a trademark of Avery Dennison Corp.
TrueType is a registered trademark of Apple Computer, Inc.
Other products are trademarks or registered trademarks of their respective countries and are hereby acknowledged.

Aver

y Dennison
170 Monarch Lane
Miamisburg, OH 45342

TABLE OF CONTENTS

GETTING STARTED ...........................................................................................................1-1

Audience .....................................................................................................................1-2

Using this Manual.........................................................................................................1-2

Ordering Programmer's Manuals.....................................................................................1-2

About Monarch® MPCL™ Toolbox Utilities ......................................................................1-2

Connecting the Power Cable.......................................................................................... 1-3

Establishing Communications.........................................................................................1-3

Connecting the Communication Cable..........................................................................1-3

Using the Control Panel.................................................................................................1-4

Power Save Mode......................................................................................................1-4

Selecting a Function ..................................................................................................... 1-4

Exiting a Function .........................................................................................................1-4

LOADING SUPPLIES..........................................................................................................2-1

Loading Labels or Tags.................................................................................................2-2

Loading Labels for Optional Peel Mode........................................................................2-6

Using Optional Internal Liner Take-Up ............................................................................2-8

Removing a Full Liner Take-Up Roll ............................................................................2-9

Using the Optional Tear Bar......................................................................................... 2-10

Adjusting the Printhead Pressure Dials......................................................................... 2-11

LOADING RIBBON .............................................................................................................3-1

Loading Ribbon ............................................................................................................ 3-2

SETTING SUPPLY OPTIONS............................................................................................... 4-1

Setting the Supply Type ................................................................................................4-2

Setting the Ribbon........................................................................................................4-3

Using a High Energy Ribbon ..........................................................................................4-4

High Energy Ribbon Limitations ..................................................................................4-4

Setting the Speed.........................................................................................................4-5

Setting the Feed Mode ..................................................................................................4-6

Setting the Backfeed .....................................................................................................4-7

Changing the Position Settings ......................................................................................4-8

Setting the Print Position............................................................................................4-8

Setting the Supply Position.........................................................................................4-9

Setting the Margin Position....................................................................................... 4-10

Setting the Dispense Position...................................................................................4-11

Setting the Backfeed Distance.................................................................................. 4-12

TOC-i

Using Batch Separators ............................................................................................... 4-13

Using Skip Index......................................................................................................... 4-14

Using Rotate Image .................................................................................................... 4-15

Setting the Print Contrast............................................................................................ 4-16

SETTING COMMUNICATIONS .............................................................................................5-1

Setting the Baud Rate...................................................................................................5-2

Setting the Word Length ................................................................................................ 5-3

Setting the Stop Bits.....................................................................................................5-4

Setting the Parity ..........................................................................................................5-5

Setting the Flow Control................................................................................................ 5-6

Resetting to Default Values ...........................................................................................5-7

SETTING DEFAULTS .........................................................................................................6-1

Setting the Monetary Sign..............................................................................................6-2

Setting the Secondary Sign............................................................................................6-3

Setting the Number of Decimal Places ............................................................................6-4

Setting the Slashed Zero Appearance............................................................................. 6-5

Setting the Power-Up Mode ...........................................................................................6-6

Changing the Prompt Set............................................................................................... 6-7

Setting the Numeric Format ...........................................................................................6-8

Examples..................................................................................................................6-8

Using Flash Storage......................................................................................................6-9

Using Flash Memory.................................................................................................... 6-10

Formatting Flash Memory......................................................................................... 6-10

Checking Available Flash Memory............................................................................. 6-11

Packing Flash Memory............................................................................................. 6-12

Setting the Image Error Mode ...................................................................................... 6-13

Setting the Configuration Packet Mode ......................................................................... 6-14

Setting the Error Retry Mode........................................................................................ 6-15

Memory Guidelines ..................................................................................................... 6-16

USING SCRIPTS ................................................................................................................7- 1

Initial Script Startup Procedures..................................................................................... 7-1

Viewing Script Information .............................................................................................7-2

Downloading a Script ....................................................................................................7-3

Enabling a Script.......................................................................................................... 7-4

Deleting a Script ...........................................................................................................7-5

Enabling Status Polling .................................................................................................7-5

Enabling Status Polling .................................................................................................7-6

Using Immediate Commands..........................................................................................7-7

ii Operator’s Handbook

SETTING RFID OPTIONS.................................................................................................... 8-1

Using RFID Supplies.....................................................................................................8-2

Using the RFID Setup Menu ...........................................................................................8-2

Read Tag..................................................................................................................8-2

RF Power (Read/Write Value).....................................................................................8-3

Clear Data................................................................................................................8-4

Printing a Configuration Label ........................................................................................8-4

Setting the Error Action .................................................................................................8-5

PRINTING .........................................................................................................................9-1

Printing........................................................................................................................9-1

Printing a Test Label .....................................................................................................9-2

On-Demand Mode Printing .............................................................................................9-2

Pausing a Batch ...........................................................................................................9-3

Restarting a Batch........................................................................................................9-3

Canceling a Paused Batch ............................................................................................. 9-3

Canceling a All Batches.................................................................................................9-4

Repeating a Batch ........................................................................................................9-4

Printing TrueType® Fonts ..............................................................................................9-5

Licensing Your Fonts ....................................................................................................9-5

CARE & MAINTENANCE................................................................................................... 10-1

Clearing Label Jams ................................................................................................... 10-1

Cleaning.................................................................................................................... 10-2

Replacing the Printhead .............................................................................................. 10-4

DIAGNOSTICS & TROUBLESHOOTING ............................................................................. 11-1

Factory Set Password ................................................................................................. 11-1

Checking the Software Version..................................................................................... 11-2

Checking Supply Quality.............................................................................................. 11-3

Using Password Protection.......................................................................................... 11-4

Enabling the Password (System Administrators only).................................................. 11-4

Service Diagnostics .................................................................................................... 11-4

Troubleshooting.......................................................................................................... 11-5

Error Messages.......................................................................................................... 11-6

Common Errors .......................................................................................................... 11-6

SPECIFCATIONS...............................................................................................................A-1

Printer.........................................................................................................................A-1

Supplies ......................................................................................................................A-2

Ribbon Specification..................................................................................................... A-2

About Ribbons........................................................................................................... A-2

TOC-iii

Cable Pinouts............................................................................................................... A-3

ACCESSORIES & OPTIONS................................................................................................ B-2

Accessories .................................................................................................................B-2

Packaging Materials...................................................................................................... B-2

Shipping the Printer...................................................................................................... B-2

Factory-Installed Options............................................................................................... B-2

GLOSSARY ...................................................................................................................... G-1

INDEX................................................................................................................................ I-1

iv Operator’s Handbook

GETTING STARTED

The Monarch® 9906 printer prints text, graphics, and bar codes on thermal transfer
(ribbon) and thermal direct labels or tags. The printer prints labels continuously (in one
strip) or on-demand (one label at a time).

You can print on inside edge aperture, die cut, black mark, or continuous (non-indexed)
supplies. Continuous supply must be used in continuous mode. See "Supply Type
Chapter 4 for more information about the supply types.

This chapter includes information about:

 connecting the power cord.

 connecting the communication cable.

 using the printer's control panel.

Several chapters of this manual have one or more charts showing the printer's menu
structure. For example:

Main Menu

Cancel
All

Supply Contrast Defaults

Online

Batch
Entry

Repeat
Batch

Port
Settings

Format
Options Setup Scripts

Flash
Memory

RT
Clock Interpreter

Diagnostics

" in

1

The solid black box shows where you are; the bordered box and path show how you got
there.

The printer is packaged with a power cord and a ribbon take-up core (may already be on
take-up reel). Keep the box and packaging material in case the printer ever needs repair.

Getting Started 1-1

Audience

The Operator's Handbook is for the person who prints and applies labels.

Using this Manual

Manual content summary:

Chapter Contents

1 Getting Started

2 Loading Supplies Describes how to load a roll of supply, fan-fold supply, and tag supply.

3 Loading Ribbon Describes how to load a roll of ribbon.

Setting Supply

4

Options

Setting

5

Communication
Values

6 Setting Defaults

7 Using Scripts

8 Printing Explains how to print labels and use the Pause menu.

9 Care & Maintenance

Diagnostics &

10

Troubleshooting

A Specifications Contains printer and supply specifications.

Accessories &

B

Options

Contains information about connecting the power cable and using the
control panel.

Using the Supply menu to set the various supply options (supply,
ribbon, feed mode, etc.).

Using the Port Settings menu to set the serial and parallel
communication values (baud rate, parity, etc.).

Using the Defaults menu to set the monetary sign, number of decimal
places, prompt set, etc.

Using the Scripts menu to load a script, enable a script, delete a script,
etc.

Describes how to clear a label jam, clean the printer, and replace the
printhead.

Describes how to print a test label and lists common problems and
their solutions.

Contains printer accessories and optional equipment.

Ordering Programmer's Manuals

The 9906 Packet Reference Manual can be downloaded from our Web site. It describes

how to create format and batch packets for printing labels, how to configure the printer
online, how to diagnose printer error messages, and how to perform other advanced
techniques.

About Monarch® MPCL™ Toolbox Utilities

The Monarch® MPCL™ Toolbox utilities are available on our Web site and are free to
download. This group of development utilities helps you configure the printer, customize
fonts, and download files. Monarch MPCL Toolbox utilities are not label production
software. Call Customer Service for information about label production software.

1-2 Operator's Handbook

Connecting the Power Cable

The power supply automatically switches between 115V or 230V. Operator settings are
not required.

1. Plug the power cable into the connection located at the back of the printer. Plug the

other end of the cable into a grounded electrical outlet.

Note: Only use a certified power cable with proper voltage for the country of

installation.

2. Turn on the printer. Press ( I ) to turn on and ( O ) to turn off the printer.

Establishing Communications

Before the printer can accept print jobs from the host, you must:

 connect the communication cable to the printer (make sure printer is turned off) and to

the host.

 set the communication values on the

printer to match those at the host (only
required if you are using the serial port).

your System Administrator which method

Ask
to use for communication with the host:

Se

rial Communication 9 to 9-pin cable

(Part #126716)

Serial Port

Host USB

Type A Port

Optional

arallel Port/

P
Ethernet Card

Host USB, Device USB

Pa

rallel Communication (optional)

hernet (optional)

Et

Device USB

Type B Port

Power Cable
Connection

Connecting the Communication Cable

Connect the communication cable into the appropriate port. Secure the cable with the
connecting screws (serial) or spring clips (parallel).

If you are communicating with the host through the serial port, make sure the printer's
communication values match those at the host. The printer’s default values are 9600
Baud, 8 bit data frame, 1 stop bit, no parity, and DTR flow control.

Getting Started 1-3

Using the Control Panel

The control panel consists of a four-line LCD display and five buttons. The top three
buttons are function buttons. The function of each button varies depending on the task.
Each button’s function is shown on the display above the button. The two bottom buttons
are navigation buttons. Use these buttons to scroll through menus.

The LCD display:

 indicates power when text or other information is shown.

 indicates conditions requiring immediate attention

MPCL

Online

FEED TLabel

MENU

(low battery, faults, errors) using a red background.

 shows menu prompts, printer settings,

function button assignments, values, etc.

For more information see Chapter 10,
"Diagnostics & Troubleshooting

."

Function
Buttons

Navigation
Buttons

Power Save Mode

When the printer is idle for longer than 55 minutes, it goes into power save mode, turning
off the display’s back light and all motors. The printer wakes from power save mode
when it receives a format or any button is pressed (printer performs the button’s action).

Selecting a Function

The Main Menu has several functions (operating modes). These functions are shown in
the chart below.

Main Menu

Cancel
All

Supply Contrast Defaults

Online

Batch
Entry

Repeat
Batch

Port
Settings

Format
Options Setup Scripts

Flash
Memory

RT
Clock Interpreter

Diagnostics

 To display menu options, press  or  .

 Press SELECT when you see the menu option you need.

The Main Menu controls the printer's setup and operation. Through the Setup Menu, you
can select a sub-menu for the supply, contrast, default, port settings, flash memory, or
real-time (RT) clock. Each of the sub-menus has several options, such as ribbon, speed,
monetary symbols, and baud rate.

Exiting a Function

There are two ways to exit an option. Pressing BACK once exits to the previous menu
and saves any changes. Pressing CANCEL exits to the previous menu; however, changes

are not saved.

1-4 Operator's Handbook

LOADING SUPPLIES

This chapter describes how to load:

 a roll of supply

 fan-fold supply

 a roll of tag supply.

There are two types of supplies:

Thermal Direct specially treated thermal supplies that do not use a ribbon for

printing

Thermal Transfer standard supplies that require a ribbon for printing

If you are using thermal direct supplies, do not load a ribbon.

If you switch from black mark to die cut supplies, make sure the printer's supply type is
set correctly. See "Supply Type
Administrator can also send the supply setup packet to change the supply type. Refer to

the optional 9906 Packet Reference Manual for more information about sending the

supply setup packet.

" in Chapter 4 for more information. Your System

2

Loading Supplies 2-1

Loading Labels or Tags

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

Lift the printhead assembly using the printhead tab until the assembly locks into place.

3.
Note: User “touch parts” are yellow.

Printhead Tab

2-2 Operator's Handbook

4. Place rolled supply on the supply holder, located against the inside of the printer.

Rolled label supply unrolls from the top or the bottom; rolled tag supply unrolls from
the bottom only (tag rolls are wound face in).

Note: Do not pick the printer up by the supply holder.

Supply Holder Guide

Supply
Holder

ce a fan-fold supply stack behind the printer, label side facing up. Lay the label

Pla
strip over the supply holder.

Adjust the supply holder guide so that it barely touches the supply, making sure the

5.

supply moves freely.

Loading Supplies 2-3

6. Push down on the supply lever to unlock the supply guides.

7. Lay the label strip across the supply guide so that a few inches extend past the front
of the printer. Tuck the supply under the nibs and supply sensor. Do not feed supply
between the supply roller and deflector.

Nibs

Supply Guide

Supply Lever

Supply
Sensor

Adjust the supply guide so it barely touches the supply. Push up on the supply lever

8.

to lock the supply guide into place.

9. Hold the printhead assembly by the printhead tab while pushing the printhead release.

Printhead
Release

Printhead
Assembly

2-4 Operator's Handbook

10. Close the printhead by pressing down on the thumb well until you hear it click into

place.

. Close the printer’s cover.

11

12. Press FEED to position the supply under the printhead.

You may need to adjust the printhead pressure dials depending on the width of
your supply. See "Adjusting the Printhead Pressure Dials”

for more information.

Note: If the printer will be unused for extended periods of time, we recommend leaving

the printhead unlatched.

Loading Supplies 2-5

Loading Labels for Optional Peel Mode

Peel mode is optional and must be purchased separately. In peel mode, the printer
separates the liner from the label. The next label is not printed until the completed one is
removed from the printer. Make sure the printer is configured for on-demand mode and
the correct supply type.

The minimum feed length is 1.5 inches for peel mode. We recommend using 0.5-inch gap
supplies in peel mode when backfeed is disabled. Hold the leading edge of peeled labels
when printing on stock longer than six inches. You must use non-perforated supplies for
peel mode.

Follow the steps for loading supplies from the previous section, close the printhead, and
follow these steps.

1. Remove the labels from the first 10 inches of the liner.

2. Press down on the exit cover tabs to open the exit cover on the front of the printer.

Exit Cover

Feed the liner over the peel roller, along the chute, and out through the lower opening

3.

in the exit cover.

Peel Bar

Platen Roller

Lower Opening

Peel Roller

2-6 Operator's Handbook

4. Close the exit cover.

Saw-Toothed
Tear Edge

Liner

5.

Close the printer’s cover.

6. Press FEED to position the supply under the printhead.

Note: When removing the liner, pull up across the saw-toothed tear edge.

Loading Supplies 2-7

Using Optional Internal Liner Take-Up

Internal liner take-up must be used with peel mode. This feature collects the liner on a
take-up reel located inside the printer’s cover. See “Setting the Feed Mode” for
instructions to set the printer for Internal Liner Take-Up.

Follow the steps for loading supplies for peel mode and then follow these steps.

1. Press down on the exit cover tabs to open the exit cover on the front of the printer.

2. Remove the labels from the first 18 inches of the liner.

3. Position the liner take-up reel so the open notch is facing up.

4. Position the liner take-up core so the open slot is facing up. Line up the slot in the core

with the notch in the reel. Slide the empty liner take-up core on the liner take-up reel.

Open Notch

Open Slot

5. Feed the liner over the peel bar, under the peel roller, under the liner take-up core

and around in a counter-clockwise direction.

6. Place the end of the liner in the take-up core’s opening.

Note: Fold the edge of the liner to easily insert it in the core’s open slot.

Supply

Liner Take-up Core

Liner

2-8 Operator's Handbook

Liner Take-up Reel

Liner

7. Hold the liner in place while turning the take-up reel in a counter-clockwise direction

to remove slack in the supply liner.

8. Close the printhead assembly until you hear it click in to place.

9. Close the printer’s cover.

10. Close the exit cover.

11. Press FEED to position the supply under the printhead.

Removing a Full Liner Take-Up Roll

Remove the liner take-up when the printer alerts you to a full roll. The liner take-up reel
holds half of a roll of supply. See “Common Errors

1. Open the cover.

2. Unlock the printhead assembly by turning the retaining latch.

3. Press down on the exit cover tabs to open the exit cover on the front of the printer.

4. Use scissors to cut the liner in front of the take-up reel.

” in Chapter 10 for more information.

Cut Liner Here 

Gently pull the full liner take-up core off the reel.

5.

Note: Place your fingers between the take-up core and printer wall. Gently push the

core off the reel. This eases removal and minimizes the liner telescoping from the
reel.

6. Remove the liner from the take-up core.

7. Reload supply and continue printing.

Loading Supplies 2-9

Using the Optional Tear Bar

The tear bar is optional and must be purchased separately. It can only be used with peel
mode.

Slide the supply between the tear bar and peel bar. It may be easier if you cut or fold
one corner of the supply first.

Tear Bar

Peel Bar

Notes:

 The tear bar can only be used when supply is loaded for peel mode. Do not tear both

label and liner at the same time.

 Tear labels against the tear bar.

 Tags can not be used with the tear bar.

 For ease of tearing, use 3-inch long by 1-inch wide supplies that are less than 5 mils thick.

Tear Edge

Liner

2-10 Operator's Handbook

Adjusting the Printhead Pressure Dials

The default setting is least pressure, which provides optimal printing in most cases. If
you see smudging, ribbon wrinkling, or poor print quality, you may need to adjust the
printhead pressure dials.

T

he two dials are located on
either edge of the printhead
assembly (inside and
outside). The dials may be
set to different positions;
however, the inside dial
should be equal to or more
pressure than the outside
dial. Use a coin or flathead
screwdriver to adjust the
dials.

Each dial has four settings:

 Least pressure

Inside Printhead
Pressure Dial

Outside Printhead
Pressure Dial

 Light pressure

 Medium pressure

 Most pressure

Least
Pressure

Most Pressure

Use the following guidelines to adjust printhead pressure.

Supply/Ribbon Dial Settings

Increase

Wide supply (> 2 inches)

Narrow supply (≤ 2 inches)

TUFF-MARK® wide (> 2 inches) Increase both dials to the most pressure setting.

TUFF-MARK® narrow
(≤ 2 inches)

necessary.

Increase
necessary. If uneven printing occurs you may need to increase
the outside dial.

Increase the inside dial to most pressure and the outside dial to
light pressure.

both dials one step, check print quality, repeat if

inside dial one step, check print quality, repeat if

Print a test label to check the printhead pressure; make adjustments as necessary.

Loading Supplies 2-11

2-12 Operator's Handbook

LOADING RIBBON

This chapter describes how to load a ribbon roll.

There are different ribbon requirements for the two types of supplies:

Thermal Direct does not use a ribbon for printing
Supplies

Thermal Transfer requires a ribbon for printing
Supplies

If you are using thermal direct supplies, do not load a ribbon.

Note: User “touch parts” are yellow.

3

Loading Ribbon 3-1

Loading Ribbon

Make sure the printer is configured to use a ribbon.

To load ribbon:

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

3. Lift the printhead assembly using the printhead tab until the assembly locks into place.

4. Push the deflector tab down.

Take-u

p

Reel

Printhead
Assembly

Deflector
Tab

Retaining Latch

Slide an empty ribbon core on the take-up reel as far as it will go.

5.

6. Remove the new ribbon from the package. Do not wrinkle or crush the ribbon.

3-2 Operator's Handbook

7. Position the ribbon so that it unwinds in a clockwise direction. Slide the ribbon onto

the back reel as far as it will go. Carefully unwind a few inches of ribbon from the
bottom of the roll.

Take-u
Reel

8.

Carefully feed the ribbon under both ribbon rollers and printhead.

p

Back Reel

9. Align the ribbon and make sure it is straight and centered throughout the path.

Printhead
Release

Ribbon

Ribbon
Roller

Roller

Printhead
Assembly

Printhead
Assembly

10

. Tape the ribbon to the take-up core. Do not tape the ribbon to the take-up reel.

11. Rotate the take-up core until the leader is past the printhead.

12. Remove any slack in the ribbon by turning the take-up reel clockwise.

13. Hold the printhead assembly by the printhead tab while pushing the printhead release.

14. Close the printhead by pressing down on the thumb well until you hear it click into

place.

15. Close the printer’s cover.

Loading Ribbon 3-3

3-4 Operator's Handbook

SETTING SUPPLY OPTIONS

4

This chapter explains how to select the supply type, ribbon, speed, feed mode,
backfeed, print position, supply position, margin position, cut position, dispense position,
backfeed distance, separators, skip index mode, rotate image, and print contrast.

Main Menu

Cancel
All

Supply

Supply
Type

Online

Co

ntrast Defaults

Ribbon Speed Feed

Batch
Entry

Repeat
Batch

Port
Settings

Mode

Format
Options Setup Scripts

Flash
Memory

Backfeed Positioning Separators Skip Index R otate

RT
Clock Interpreter

Diagnostics

Image

Your System Administrator may limit access to this menu to prevent changes. You are
prompted to enter a password if password protection is turned on. To continue, ask your
System Administrator for the password.

PASSWORD

*********

ENTER BACK

e supply options are listed in the table below.

Th

Option Choices Default

Supply Type Aperture/Die Cut/Black Mark/Continuous Die Cut

Ribbon No/Yes/High Energy Yes

Speed 2.5/4.0/6.0/Default Default

Feed Mode Continuous/On-Demand/Liner take-up Continuous

Backfeed Off/On Off

Print Position -450 to +450 0

Supply Position -300 to 300 0

Margin Position -99 to 99 0

Dispense Position 50 to 200 65

Backfeed Distance 10 to 100 65

Separators No/Yes/Long No

Skip Index No/Yes No

Rotate Image No/Yes No

To exit an option without changing the setting, press CANCEL.

Setting Supply Options 4-1

Setting the Supply Type

You can print on inside edge aperture, black mark, die cut, or continuous supplies. You
have to tell the printer which supplies you are using. To access this setting, from the
Main Menu, select Setup, Supply, then follow these steps.

1. Press  or  until you see Supply Type.

SUPPLY

Supply Type→

Die Cut

CHANGE BACK

2.

Press CHANGE to highlight the supply type options. The current setting is shown.

3. Press  or  to scroll through the supply type options.

SUPPLY

Supply Type

← Die Cut →

SET CANCEL

When you see the supply type you need, press SET to save the change. Press

4.

CANCEL to leave the supply type unchanged.

5. Press BACK until you return to the Home/Online screen.

SUPPLY

Supply Type→

Die Cut

CHANGE BACK

4-2 Operator's Handbook

Setting the Ribbon

If you are using thermal direct supplies, do not load a ribbon and set the ribbon option to

No. If you are using thermal transfer supplies, load a ribbon and set the ribbon option to
Yes. If you are using high energy supplies (TUFF-MARK®), load a high energy ribbon and

set the ribbon option to High Ene rgy. See "Using a High Energy Ribbon

information.

To change the setting, from the Main Menu, select Setup, then Supply. Then, follow
these steps.

1. Press  or  until you see Ribbon.

SUPPLY

Ribbon →

Yes

CHANGE BACK

2.

Press CHANGE to highlight the ribbon options. The current setting is shown.

" for more

3. Press  or  to scroll through the ribbon options.

SUPPLY
Ribbon

Yes →

SET CANCEL

4.

When you see the ribbon option you need, press SET to save the change. Press

CANCEL to leave the ribbon option unchanged.

5. Press BACK until you return to the Home/Online screen.

SUPPLY

Ribbon →

Yes

CHANGE BACK

Note: If

you choose Yes, install a ribbon before printing. If you choose No , do not

install a ribbon before printing. If you choose High Energy the printer displays

the warning message, “High Energy ribbon can damage the printhead”. Press

ENTER to clear the warning.

Setting Supply Options 4-3

Using a High Energy Ribbon

High energy ribbon is an option for this printer. It enables you to print on high energy
(TUFF-MARK®) supplies.

When you select high energy ribbon for the printer setting, you are setting the printer to a
higher printing temperature. Select this setting only after you have loaded a high energy
ribbon and supplies or it may damage the printhead.

Note: The high energy setting is lost when you turn off the printer; select a high energy

ribbon every time you turn on the printer.

High Energy Ribbon Limitations

When using the high energy ribbon option:

 Use a print speed of 2.5 ips (inches per second).

 Printhead warranty is reduced to 100,000 inches.

 Serial bar codes cannot be printed.

 Do not use peel mode.

 No more than 20% of the supply should have print (black coverage).

CAUTION: The high energy ribbon may break or stick to the supply when more than

20% of the supply contains print.

 Only white high energy supply should be used for bar code printing.

 Reverse fonts cannot be used.

 A non-printing area of at least .1 inch (2.54 mm) must exist on the left and right edge

of the ribbon.

 Do not print horizontal lines or bars.

 Graphics are limited.

4-4 Operator's Handbook

Setting the Speed

You can change the print speed for bar codes or graphics. If you select "default", formats
with serial bar codes automatically print at 2.5 ips and formats with parallel bar codes
print at 6.0 ips.

Note: If you change the speed, you must resend your formats or turn the printer off and

back on before the change takes effect.

To change the setting, from the Main Menu, select Setup, then Supply. Then, follow
these steps.

1. Press  or  until you see Speed.

SUPPLY

Speed →

Default

Press CHANGE to highlight the speed options. The current setting is shown.

2.

3. Press  or  to scroll through the speed setting options.

CHANGE BACK

SUPPLY

Speed

2.5 IPS →

SET CANCEL

4.

When you see the speed option you need, press SET to save the change. Press

CANCEL to leave the speed option unchanged.

5. Press BACK until you return to the Home/Online screen.

SUPPLY

Speed →

2.5 IPS

CHANGE BACK

Setting Supply Options 4-5

L

Setting the Feed Mode

You can use continuous, on-demand, or liner take-up printing. On-demand printing allows
you to remove a label before printing the next one. Liner take-up collects the liner on a
take-up reel located inside the printer’s cover. See “Using Optional Liner Take-Up
more information.

To change the setting, from the Main Menu, select Setup, then Supply. Then, follow
these steps.

1. Press  or  until you see Feed Mode.

SUPPLY

Feed Mode→

CHANGE BACK

2.

Press CHANGE to highlight the feed mode options. The current setting is shown.

3. Press  or  to scroll through the feed mode options.

” for

SUPPLY

Feed Mode

← On-Demand →

SET CANCE

When you see the feed mode option you need, press SET to save the change. Press

4.

CANCEL to leave the feed mode option unchanged.

5. Press BACK until you return to the Home/Online screen.

SUPPLY

Feed Mode →

On-Demand

CHANGE BACK

4-6 Operator's Handbook

Setting the Backfeed

With backfeed turned on, the printer moves the supply backwards before printing.

To change the setting, from the Main Menu, select Setup, then Supply. Then, follow
these steps.

1. Press  or  until you see Backfeed.

SUPPLY

Backfeed →

Yes

CHANGE BACK

2. Press CHANGE to highlight the backfeed options. The current setting is shown.

3. Press  or  to scroll through the backfeed options.

SUPPLY

Backfeed

Yes →

SET CANCEL

4. When you see the backfeed option you need, press SET to save the change. Press

CANCEL to leave the backfeed option unchanged.

5. Press BACK until you return to the Home/Online screen.

SUPPLY

Backfeed →

Yes

CHANGE BACK

Note: If

you choose Yes, make sure you use the Positioning menu options to set the

backfeed distance. See “Setting the Backfeed Distance

” for more information.

Setting Supply Options 4-7

Changing the Position Settings

This menu includes selections to change the print, supply, margin, dispense, and
backfeed distance positions. To change these settings, from the Main Menu, select Setup,
Supply, Positioning.

Setting the Print Position

This function adjusts the vertical data printing position. Adjust the position if the print is
too close to the top or bottom of the supply, or overtypes the pre-printed area. One dot
equals 0.0049 inch.

 If the data is too close to the bottom,

increase the number.

 If the data is too close to the top,

decrease the number.

1. Press  or  until you see Print Pos.

POSITIONING

← Print Pos →

0

CHANGE CANCEL

2.

Press CHANGE to highlight the print positioning options.

3. Press  or  to increment/decrement the print position.

Note: Pressing the left function button changes the increment/decrement amount

(changes by 1, 10, or 100).

POSITIONING

Print Pos

[-450/450] 0

1 SET CANCEL

4.

When you see the print position you need, press SET to save the change. Press

CANCEL to leave the print position unchanged.

5. Press BACK until you return to the Home/Online screen.

POSITIONING

Print Pos →

0

CHANGE BACK

Note: Changing this setting only effects new formats sent to the printer.

4-8 Operator's Handbook

Setting the Supply Position

This function adjusts the machine to print at the vertical 0,0 point on the supply. Adjust
the supply in or out to easily remove the supply.

The adjustments are in dots (0.0049 inch).

 Increase the number to feed more supply out of the chute.

 Decrease the number to feed less supply out of the chute.

Note: The supply position adjustment should only be made on initial printer setup. For

format adjustments, change the print position.

This option takes effect when you print the next label or tag. Changing supply position
may also affect print position.

1. Press  or  until you see Supply Pos.

POSITIONING

← Supply Pos →

0

CHANGE CANCEL

Press CHANGE to highlight the supply positioning options. The current setting is

2.

shown.

3. Press  or  to increment/decrement the supply position.

POSITIONING

Supply Pos

[-300/300] 0

1 SET CANCEL

Note:

4. When you see the supply position you need, press SET to save the change. Press

CANCEL to leave the supply position unchanged.

5. Press BACK until you return to the Home/Online screen.

Pressing the left function button changes the increment/decrement amount
(changes by 1, 10, or 100).

POSITIONING

← Supply Pos →

0

CHANGE BACK

Setting Supply Options 4-9

L

Setting the Margin Position

This function adjusts where the format prints horizontally on the supply. The adjustments
are in dots (0.0049 inch), which is the smallest measurement the printer recognizes.

The width of the print area depends on your supply size. Maximum width is four inches.
When you move the image to the right or left on the supply, avoid moving the image too
close to either edge, because it may not print.

 If the data is too close to the left side,

increase the number.

 If the data is too close to the right side,

decrease the number.

Print too far to the left Print too far to the right

Note: Changing this setting only effects

new formats sent to the printer.

To change the setting, from the Main Menu, select Setup, Supply, Positioning. Then,
follow these steps.

1. Press  or  until you see Margin Pos.

POSITIONING

← Margin Pos →

0

CHANGE CANCE

2. Press CHANGE to highlight the margin positioning options. The current setting is

shown.

3. Press  or  to increment/decrement the margin position.

POSITIONING

Margin Pos

[-99/99] 0

10 SET CANCEL

Note:

Pressing the left function button changes the increment/decrement amount
(changes by 1, 10, or 100).

4. When you see the margin position you need, press SET to save the change. Press

CANCEL to leave the margin position unchanged.

5. Press BACK until you return to the Home/Online screen.

POSITIONING

← Margin Pos →

0

CHANGE BACK

4-10 Operator's Handbook

L

L

Setting the Dispense Position

This function adjusts the stopping point of the label.

To access this setting, from the Main Menu, select Setup, Supply, then Positioning.

Follow these steps.

1. Press  or  until you see Dispense Pos.

POSITIONING

← Dispense Pos →

65

CHANGE CANCE

2.

Press CHANGE to highlight the dispense positioning options. The current setting is

shown.

3. Press  or  to increment/decrement the dispense position.

POSITIONING

Dispense Pos

[50/200] 65

10 SET CANCE

Note:

4. When you see the dispense position you need, press SET to save the change. Press

5. Press BACK until you return to the Home/Online screen.

Pressing the left function button changes the increment/decrement amount
(changes by 1, 10, or 100).

CANCEL to leave the dispense position unchanged.

POSITIONING

← Dispense Pos →

65

CHANGE BACK

Setting Supply Options 4-11

L

Setting the Backfeed Distance

Backfeed distance is the amount the label moves backwards. The backfeed distance
should be equal to or less than the dispense position. If the backfeed distance is greater
than the dispense position then the dispense position automatically changes to match the
backfeed distance.

If you are tearing labels, instead of peeling, the backfeed distance must be 30 dots (0.15
inches) less than the dispense position to account for improper tearing of butt cut
supplies. This causes a 30-dot non-print zone on the supply, but this prevents exposed
adhesive under the printhead.

To access this setting, from the Main Menu, select Setup, Supply, then Positioning.

Follow these steps.

1. Press  until you see Backfeed Dist.

POSITIONING

←Backfeed Dist →

65

CHANGE CANCE

2. Press CHANGE to highlight the backfeed distance options. The current setting is

shown.

3. Press  or  to increment/decrement the backfeed position.

POSITIONING

Backfeed Dist

[10/200] 65

10 SET CANCEL

Note:

(changes by 1, 10, or 100).

4. When you see the backfeed distance you need, press SET to save the change. Press

CANCEL to leave the backfeed distance unchanged.

5. Press BACK until you return to the Home/Online screen.

Pressing the left function button changes the increment/decrement amount

POSITIONING

←Backfeed Dist→

65

CHANGE BACK

4-12 Operator's Handbook

L

Using Batch Separators

A batch separator is an extra tag printed in between batches with a pinstripe pattern. For
continuous supply, the batch separator is always six inches long. The name of the batch
is shown on the batch separator.

Batch Separator

Note:

To change the setting, from the Main Menu, select Setup, then Supply. Then, follow
these steps.

1. Press  or  until you see Separators.

Changing this setting only effects new formats sent to the printer.

SUPPLY

← Separators →

No

CHANGE CANCE

2. Press CHANGE to highlight the separator options. The current setting is shown.

3. Press  or  to view the separator options.

SUPPLY

Separators

No →

SET CANCEL

When you see the separator option you need, press SET to save the change. Press

4.

CANCEL to leave the separator option unchanged.

5. Press BACK until you return to the Home/Online screen.

SUPPLY

← Separators →

No

CHANGE BACK

Setting Supply Options 4-13

L

Using Skip Index

You can use the skip index mode to skip (or ignore) a sense mark and print an image
over multiple labels, if necessary. For example, if you have 4.0" long supplies loaded,
but your image is 8.0" long, enable skip index mode to print the 8.0" long image on two
labels. The image length is determined by the format header. See your System

Administrator or the optional 9906 Pack et Reference Manual for more information. The
skip index feature is useful when you have a sing le format that contains two labels, such

as a shelf label and a carton label.

Note: When designing the format, make sure text or graphics do not print in the gap of

label rolls.

To access this setting, from the Main Menu, select Setup, then Supply.

1. Press  or  until you see Skip Index.

SUPPLY

← Skip Index →

No

CHANGE CANCEL

2. Press CHANGE to highlight the skip index options. The current setting is shown.

3. Press  or  to increment/decrement the print position.

POSITIONING

Skip Index

NO →

SET CANCE

4.

When you see the print position you need, press SET to save the change. Press

CANCEL to leave the print position unchanged.

5. Press BACK until you return to the Home/Online screen.

SUPPLY

← Skip Index →

No

CHANGE BACK

4-14 Operator's Handbook

L

Using Rotate Image

Enabling this option rotates the printed image 180°. We recommend designing your
formats as needed, so image rotation is not required. Make sure the loaded supply
matches the image length and width or the rotated image does not print correctly.

Note: Changing this setting effects jobs sent to the printer after saving the change.

To change the setting, from the Main Menu, select Setup, then Supply. Then, follow
these steps.

1. Press  or  until you see Rotate Image.

SUPPLY

← Rotate Image →

No

CHANGE CANCE

2. Press CHANGE to highlight the rotate image options. The current setting is shown.

3. Press  or  to view the rotate image options.

SUPPLY

Rotate Image

No →

SET CANCEL

4. When you see the rotate image option you need, press SET to save the change. Press

CANCEL to leave the rotate image option unchanged.

5. Press BACK until you return to the Home/Online screen.

SUPPLY

← Rotate Image →

No

CHANGE BACK

Setting Supply Options 4-15

L

K

Setting the Print Contrast

The print contrast controls print darkness on your supply. The range is -699 to +699; the
default is 0. Having the correct print contrast setting is important because it affects how

well your bar codes scan and how long your printhead lasts. High contrast settings may
require additional printhead cleaning, create bar code growth, and/or lead to reduced
scanning.

Main Menu

Cancel
All

To

Supply

change this setting from the Main Menu, select Setup.

1. Press  or  until you see Contrast.

← Contrast →

Online

Contrast Defaults

SETUP

Batch
Entry

Repeat
Batch

Port
Settings

Format
Options Setup Scripts

Flash
Memory

RT
Clock Interpreter

Diagnostics

0

CHANGE BACK

2. Press CHANGE to view the contrast setting options. The current setting is shown.

3. Press  or  to scroll through the contrast options. Increasing the contrast setting

darkens the print; decreasing the contrast setting lightens the print.

SETUP

← Contrast →

0

10 SET CANCE

Note:

Pressing the left function button changes the increment/decrement amount (can

adjust to change by 1, 10, or 100).

4. When you see the contrast setting is on the display press SET to save the change.

Press CANCEL to leave the contrast setting unchanged.

5. Press BACK until you return to the Main Menu.

SETUP

← Contrast →

0

CHANGE BAC

4-16 Operator's Handbook

SETTING COMMUNICATIONS

This chapter tells you how to set the serial communication values. These values
provide the link for normal online printing.

Main Menu

Cancel
All

Supply Contrast Defaults

Serial

Baud Rate Word

You need to set your Serial Comm values to match your computer's online
communications. Before entering the communication values, see your System
Administrator.

The serial communication values are in the table below.

Option Choices Default

Baud rate

Word length 7/8 8

Stop bits 1/2 1

Parity None/Odd/Even None

Flow control None/Xon/Xoff/DTR/CTS DTR

Reset No/Yes No

Online

Length

Batch
Entry

Stop
bits

Repeat
Batch

Port
Settings

Comm

Parity Flow

1200/2400/4800/9600/19200/
38400/57600/115200

Format
Options Setup Scripts

Flash
Memory

control

RT
Clock Interpreter

Reset

9600

Diagnostics

5

Setting Communications 5-1

K

Setting the Baud Rate

Baud rate is the speed, in bits per second, at which the printer sends and receives data.

To change the setting, from the Main Menu select Setup, Port Settings, Serial Comm,
then, follow these steps.

1. Press  or  until you see Baud Rate.

SERIAL COMM

Baud Rate →

9600

CHANGE BACK

2. Press CHANGE to highlight the baud rate options. The current setting is shown.

3. Press  or  to scroll through the baud rate options.

SERIAL COMM

Baud Rate

← 9600 →

SET CANCEL

4.

When you see the baud rate you need, press SET to save the change. Press

CANCEL to leave the baud rate unchanged.

5. Press BACK until you return to the Home/Online screen.

SERIAL COMM

Baud Rate →

9600

CHANGE BAC

5-2 Operator's Handbook

L

Setting the Word Length

Word length specifies the number of bits the printer uses to define a character.

To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow
these steps.

1. Press  or  until you see Word Length.

SERIAL COMM

← Word Length →

8

CHANGE BACK

2. Press CHANGE to highlight the word length options. The current setting is shown.

3. Press  or  to scroll through the word length options.

SERIAL COMM
Word Length

← 8 →

SET CANCE

When you see the word length you need, press SET to save the change. Press

4.

CANCEL to leave the word length unchanged.

5. Press BACK until you return to the Home/Online screen.

SERIAL COMM

← Word Length →

8

CHANGE BACK

Setting Communications 5-3

Setting the Stop Bits

A stop bit follows the data and parity bits to signal the end of a character.

To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow
these steps.

1. Press  or  until you see Stop bits.

SERIAL COMM

← Stop bits →

1

CHANGE BACK

2. Press CHANGE to highlight the stop bit options. The current setting is shown.

3. Press  or  to scroll through the desired stop bits options.

SERIAL COMM

Stop bits

← 1 →

SET CANCEL

When you see the stop bits option you need, press SET to save the change. Press

4.

CANCEL to leave the stop bits unchanged.

5. Press BACK until you return to the Home/Online screen.

SERIAL COMM

← Stop bits →

1

CHANGE BACK

5-4 Operator's Handbook

Setting the Parity

Parity checks the validity of data entering the printer. The parity bit immediately follows
the last data bit for a character. The computer adjusts the parity bit according to the
parity so the data bits in the character, with the parity bit, form an odd or even number of
bits.

To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow
these steps.

1. Press  or  until you see Parity.

SERIAL COMM

← Parity →

None

CHANGE BACK

2. Press CHANGE to highlight the parity options. The current setting is shown.

3. Press  or  to scroll through the parity options.

SERIAL COMM

Parity

← None →

SET CANCEL

4.

When you see the parity setting you need, press SET to save the change. Press

CANCEL to leave the parity setting unchanged.

5. Press BACK until you return to the Home/Online screen.

SERIAL COMM

← Parity →

None

CHANGE BACK

Setting Communications 5-5

K

Setting the Flow Control

Data flow control is the method the printer uses to tell the computer whether it is ready to
accept data. Data Terminal Ready (DTR) flow control is the most common.

To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow
these steps.

1. Press  or  until you see Flow control.

SERIAL COMM

Flow control →

DTR

CHANGE BAC

2. Press CHANGE to highlight the flow control options. The current setting is shown.

3. Press  or  to scroll through the flow control options.

SERIAL COMM

Flow control

← DTR →

SET CANCEL

4.

When you see the flow control setting you need, press SET to save the change. Press

CANCEL to leave the flow control unchanged.

Note: XON is 17; XOFF is 19. Set flow control to DTR for PC computers (unless you

have XON/XOFF software).

5. Press BACK until you return to the Home/Online screen.

SERIAL COMM

Flow control →

DTR

CHANGE BACK

5-6 Operator's Handbook

L

Resetting to Default Values

Use this setting to reset the printer’s communication values to the defaults listed at the
beginning of this chapter.

To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow
these steps.

1. Press  or  until you see Reset.

SERIAL COMM

← Reset →

No

ENTER BACK

2. Press CHANGE to highlight the reset options.

SERIAL COMM

Reset

← No →

ENTER CANCE

3.

Press  or  to scroll through the reset options.

4. When you see the reset option you need, press ENTER. Press CANCEL to leave the

reset option unchanged.

Note: Selecting "Yes," resets the baud, parity, word length, and stop bit to factory

default.

If you chose yes, to reset the values, press ENTER to verify.

SERIAL COMM

Are you sure?

← Yes →

ENTER BACK

5. Press BACK until you return to the Home/Online screen.

SERIAL COMM

← Reset →

No

ENTER BACK

Setting Communications 5-7

5-8 Operator's Handbook

SETTING DEFAULTS

6

This chapter explains how to select the monetary sign, secondary sign, decimal
places, slashed zero, power-up mode, prompt set, imaging errors, ignore configuration
packets, and error retry. This chapter also explains how to format flash, check the
available flash memory, and pack flash memory.

Main Menu

Cancel
All

Supply

Monetary
Sign

Online

Contrast Defaults

Secondary
Sign

Batch
Entry

Decimal
Places

Repeat
Batch

Serial
Comm

Slashed
Zero

Format
Options Setup

Flash
Memory RT Clock Interpreter

Power-up
Mode

Prompt
Set

Scripts

Numeric
Format

Diagnostics

Flash
Storage

No Image
Error

Ignore
Config

Error
Retry

You can set your printer configurations to fit your daily operation, using either the offline
menus or the online configuration option. After an option is selected in the online
configuration or offline Setup Menu, the option is saved when the printer is turned off.

he monetary formatting options are in the table below.

T

Option Choices Default

Monetary sign

None, $ Dollar, £ Pound, ¥ Yen,
P Peseta, L. Lira, Kr Krona,

Ruble, Won, Baht, ¥ Yuan, € Euro

Secondary Sign No/Yes No

Decimal Places 0/1/2/3 2

Slashed Zero No/Yes No

Power-up Mode Online/Offline Online

Prompt Set

English/French/German/Spanish-ES/Japanese/
Portuguese/Italian/Swedish/Spanish Latin America/
Danish/Dutch/Finnish/Norwegian/Polish/Turkish/
Simplified Chinese

Numeric Format Default, Arabic-Indic, Eastern Arabic Default

Flash Storage Disabled/Enabled Disabled

No Image Error Disabled/Enabled Disabled

Ignore Config Disabled/Enabled Disabled

Error Retry Disabled/Enabled Enabled

Deutsche Mark, F Franc,

Markka, Shilling, Rs Rupee,

$ Dollar

English

The monetary sign, secondary sign, and decimal places options are used in conjunction

with option 42. Refer to the 9906 Packet Re ference Manual for more information.
Note: The settings for Monetary Sign, Secondary Sign, Slashed Zero, and Decimal

Places apply when a format is downloaded. Changing the settings does not

effect batches already in the printer.

You can also select None if you do not want a monetary sign to print in price fields.

Setting Defaults 6-1

Setting the Monetary Sign

To access this setting, from the Main Menu, select Setup, then Defaults.

Then, follow these steps.

1. Press  or  until you see Monetary Sign.

DEFAULTS

Monetary Sign →

$ Dollar

CHANGE BACK

2. Press CHANGE to highlight the monetary sign options. The current setting is shown.

3. Press  or  scroll through the desired monetary sign options.

DEFAULTS

Monetary Sign

← $ Dollar →

SET CANCEL

4.

When you see the monetary sign option you need, press SET to save the change.

Press CANCEL to leave the monetary sign unchanged.

DEFAULTS

Monetary Sign →

$ Dollar

CHANGE BACK

5.

Press BACK until you return to the Home/Online screen.

6-2 Operator's Handbook

Setting the Secondary Sign

If you select the dollar as the monetary sign, you can print amounts less than $1.00 either
by using a dollar sign and decimal ($0.30) or by using a cent sign (30¢).

 If you set the secondary sign option to No, prices under $1.00 will print like this: $ .45
 If you set the secondary sign option to Yes, prices under $1.00 will print like this: 45¢

The same option applies to the appropriate secondary sign for monetary signs other than
the dollar.

To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow
these steps.

1. Press  or  until you see Secondary Sign.

DEFAULTS

Secondary Sign→

No

CHANGE BACK

2. Press CHANGE to highlight the secondary sign options. The current setting is shown.

3. Press  or  to scroll through the secondary sign settings

DEFAULTS

Secondary Sign

← No →

SET CANCEL

4.

When you see the secondary sign setting you need, press SET to save the change.

Press CANCEL to leave the secondary sign setting unchanged.

5. Press BACK until you return to the Home/Online screen.

DEFAULTS

Secondary Sign →

No

CHANGE BACK

Setting Defaults 6-3

L

Setting the Number of Decimal Places

You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In dollar

currency, you might print prices like this: $24.00 (2 decimal places) or like this: $24 (0

decimal places).

1. Press  or  until you see Decimal Places.

DEFAULTS

← Decimal Places →

2

CHANGE BACK

Press CHANGE to highlight the decimal place options. The current setting is shown.

2.

DEFAULTS

Decimal Places

← 2 →

SET CANCE

3.

Press  or  to scroll through the decimal place options.

4. When you see the decimal place setting you need, press SET to save the change.

Press CANCEL to leave the decimal place setting unchanged.

DEFAULTS

← Decimal Places →

2

CHANGE BACK

Press BACK until you return to the Home/Online screen.

5.

6-4 Operator's Handbook

Setting the Slashed Zero Appearance

The slashed zero feature lets you select how you want the zero character printed; either
without a slash, 0 or, with a slash, Ø .

Standard or reduced fonts print the slashed zero character (Ø). Bold and OCR fonts print

the standard zero (0) only. The slashed zero selection does not take affect until the

format is sent to the printer again. If you change the way zero prints, you must resend
your formats.

To access this setting, from the Main Menu, select Setup, then Defaults. Then, follow
these steps.

1. Press  or  until you see Slash Zero.

DEFAULTS

← Slashed Zero →

No

CHANGE BACK

2. Press CHANGE to highlight the slashed zero options. The current setting is shown.

DEFAULTS

Slashed Zero

← No →

SET CANCEL

Press  or  to scroll through the slashed zero options.

3.

4. When you see the slash zero option you need, press SET to save the change. Press

CANCEL to leave the slash zero setting unchanged.

DEFAULTS

← Slashed Zero →

No

CHANGE BACK

Press BACK until you return to the Home/Online screen.

5.

Setting Defaults 6-5

Setting the Power-Up Mode

Power-up mode lets you decide how your printer starts each time you turn it on. If you
want the printer to be ready to start printing when it is turned on, use the Online power-up
mode. If you want the operator enter data before printing, use the Offline power-up
mode.

To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow
these steps.

1. Press  or  until you see Power-up Mode.

DEFAULTS

← Power-up Mode →

Online

CHANGE BACK

2. Press CHANGE to highlight the power-up mode options. The current setting is shown.

3. Press  or  to scroll through the power-up mode options.

DEFAULTS

Power-up Mode

← Online →

SET CANCEL

4.

When you see the power-up mode you need, press SET to save the change. Press

CANCEL to leave the power-up mode unchanged.

DEFAULTS

← Power-up Mode →

Online

CHANGE BACK

5.

Press BACK until you return to the Home/Online screen.

6-6 Operator's Handbook

Changing the Prompt Set

Prompt set determines which language displays on the printer's menu. You can select
English, French, German, Spanish-ES, Japanese, Portuguese, Italian, Swedish, Spanish­LA, Danish, Dutch, Finnish, Norwegian, Polish, or Turkish Simplified Chinese. Some
prompts may remain in English, even if you select a different language.

To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow
these steps.

1. Press  until you see Prompt Set.

DEFAULTS

Prompt Set →

English

CHANGE BACK

2. Press CHANGE to highlight the prompt set options. The current setting is shown.

DEFAULTS

Prompt Set

← English →

SET CANCEL

3.

Press  or  to scroll through the prompt set options.

4. When you see the prompt set you need, press SET to save the change. Press

CANCEL to leave the prompt set unchanged.

DEFAULTS

Prompt Set →

English

CHANGE BACK

Press BACK until you return to the Home/Online screen.

5.
Note: This option only affects the prompts; it does not affect what prints.

Setting Defaults 6-7

Setting the Numeric Format

Numeric format determines how numeric values appear in your printed data.

The choices include Default, Arabic-Indic, and Eastern Arabic.

Default
Arabic-Indic
Eastern-Arabic

Latin numerals print in Latin; Arabic text prints in Arabic.

Latin numerals print in Arabic; Arabic text prints in Arabic.

Latin numerals print in Arabic; Arabic text prints in Arabic.

Examples

Latin Characters: 95% cotton
Latin Numerals with Arabic Characters: ﺐﻄﻗ 95%

Arabic Numerals with Arabic Characters:

Arabic-Indic:

Ea

stern-Arabic:

T

o change the setting, from the Main Menu, select Setup, then Defaults. Then, follow
these steps.

1. Press  or  until you see Numeric Format.

DEFAULTS

← Numeric Format →

Default

CHANGE BACK

2.

Press CHANGE to highlight the numeric format options. The current setting is shown.

DEFAULTS

Numeric Format

← Default →

SET CANCEL

Press  or  to scroll through the numeric format options.

3.

4. When you see the numeric format you need, press SET to save the change. Press

CANCEL to leave the numeric format unchanged.

5. Press BACK until you return to the Home/Online screen.
Note: This option only affects the prompts; it does not affect what prints.

6-8 Operator's Handbook

K

L

K

Using Flash Storage

Packets (formats, fonts, graphics) stored in flash memory are saved when the printer is
turned off.

Note: You must format flash memory before enabling this option. Formatting flash

memory is only required once during initial printer setup.

To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow
these steps.

6. Press  until you see Flash Storage.

DEFAULTS

← Flash Storage →

Disabled

CHANGE BAC

7. Press CHANGE to highlight the flash storage options. The current setting is shown.

8. Press  or  to scroll through the flash storage options

DEFAULTS

Flash Storage

Disabled →

SET CANCE

When you see the flash storage setting you need, press SET to save the change.

9.

Press CANCEL to leave the flash storage setting unchanged.

10. Press BACK until you return to the Home/Online screen.

DEFAULTS

← Flash Storage →

Disabled

CHANGE BAC

Setting Defaults 6-9

Using Flash Memory

The flash memory options are in the table below.

Option Choices Default

Format Flash No/Yes No

Unused Flash NA NA

Pack Flash No/Yes No

Formatting Flash Memory

Before storing packets in flash memory, downloading a script, or updating the printer's

firmware, you must format the flash memory. Formatting flash memory is only

required once during initial printer setup.
Note: When you format flash memory, the script and any downloaded TrueType® fonts

saved in the printer's flash memory are deleted and must be resent to the printer.

To format flash memory, from the Main Menu, select Setup. Then, follow these steps.

1. Press  or  until you see Flash Memory.

SETUP

← Flash Memory →

SELECT BACK

2. Press SELECT to highlight the flash memory options. The current setting is shown.

FLASH MEMORY

← Format Flash →

ENTER BACK

3. Press  or  until you see Format Flash, then press ENTER.

FLASH MEMORY
Format Flash

← Yes →

ENTER BACK

4. Press  or  until you see Yes, then press ENTER.

FLASH MEMORY

Are you sure?

← Yes →

ENTER BACK

e printer's flash memory is cleared and reformatted. This process may take several

Th

minutes. The printer reboots automatically after formatting flash memory. You need to

resend any fonts you want to use to flash memory again. You return to the Home/Online
screen.

6-10 Operator's Handbook

Checking Available Flash Memory

If you receive errors when downloading a script or other packets, make sure you have
enough flash memory available.

Note: When you format flash memory, the script and any downloaded TrueType fonts

saved in the printer's flash memory are deleted and must be resent to the printer.

To check available flash memory, from the Main Menu, select Setup. Then, follow these
steps.

1. Press  or  until you see Flash Memory.

SETUP

← Flash Memory →

SELECT BACK

2. Press SELECT to highlight the flash memory options.

3. Press  or  until you see Unused Flash.

FLASH MEMORY

← Unused Flash →

ENTER BACK

4.

Press ENTER to view the current number (bytes) of available flash memory.

5. Press BACK until you return to the Home/Online screen.

FLASH MEMORY

Unused Flash

1006216 6

ENTER BACK

Setting Defaults 6-11

Packing Flash Memory

Packing flash memory permanently removes any deleted files from memory. Periodically
select this option to "clean up" the printer's memory. Any deleted files are removed from
memory when you pack flash.

To pack flash memory, from the Main Menu, select Setup. Then, follow these steps.

1. Press  or  until you see Flash Memory.

SETUP

← Flash Memory →

SELECT BACK

2. Press SELECT to highlight the flash memory options.

3. Press  or  until you see Pack Flash.

4. Press ENTER to highlight the pack flash options.

FLASH MEMORY

← Pack Flash →

ENTER BACK

5. Press  or  until you see Yes.

FLASH MEMORY

Are you sure?

← Yes →

ENTER BACK

Press ENTER to permanently delete all files in flash memory.

6.

6-12 Operator's Handbook

Setting the Image Error Mode

Image errors can occur when there is a problem producing a complete label. Press

ESCAPE to clear an image error.

Image errors include:

able to image batch

600 614
601
603
611
612
613

un

problem during imaging

missing batch

invalid font, bar code or density

missing batch data

reference point off label

615
618
620
621
622

portion of field off label

invalid PDF417 bar code data

invalid font size

missing font data

invalid downloaded font

not enough font memory

Note: Enabling image errors means that if a format does not print as expected then no

error is reported. For example, bar codes require a non-print zone; if a bar code is
placed too close to the edge of the label, no error is reported and the bar code may
not scan properly.

Error 616 (bar code dot shifting failed) is always reported.

To change the image error mode setting, from the Main Menu, select Setup, then
Defaults. Then, follow these steps.

1. Press  or  until you see No Image Error.

DEFAULTS

 No Image Error 

Enable

CHANGE BACK

2. Press CHANGE to highlight the image error options. The current setting is shown.

3. Press  or  to scroll through the image error options.

DEFAULTS

No Image Error

 Enableae

SET CANCEL

4. When you see the image error mode you need, press SET to save the change. Press

CANCEL to leave the image error mode unchanged.

DEFAULTS

 No Image Error 

Enable

CHANGE BACK

Press BACK until you return to the Home/Online screen.

5.

Setting Defaults 6-13

Setting the Configuration Packet Mode

You can set how the printer responds to online configuration packets. You can ignore all
online configuration packets by enabling this option. Ignoring these packets is useful
when you cannot change your host’s data or when you want the printer to operate as
specified through the printer’s menu.

Note: We recommend changing your host’s data stream, but if that is not possible,

enable this option.
Use caution if ignoring online configuration packets, because the printer may
need the configuration for proper operation.

To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow
these steps.

1. Press  or  until you see Ignore Config.

DEFAULTS

 Ignore Config. 

Disable

CHANGE BACK

Press CHANGE to highlight the ignore configuration options. The current setting is

2.

shown.

3. Press  or  to scroll through the ignore configuration options.

DEFAULTS

Ignore Config.

Disablee

SET CANCEL

4.

When you see the ignore configuration mode you need, press SET to save the change.

Press CANCEL to leave the image error mode unchanged.

DEFAULTS

 Ignore Config. 

Disable

CHANGE BACK

5.

Press BACK until you return to the Home/Online screen.

6-14 Operator's Handbook

Setting the Error Retry Mode

You can set how the printer operates after a supply error has been cleared. The printer
can either reprint the job or discard/cancel the job. If you enable error retry, the printer
reprints the job that was in process when the error occurred. If you disable error retry, the
printer discards the job that was in process.

To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow
these steps.

1. Press  or  until you see Error Retry.

DEFAULTS

 Error Retry 

Enable

CHANGE BACK

2. Press CHANGE to highlight the error retry options. The current setting is shown.

3. Press  or  to scroll through the error retry options.

DEFAULTS

Error Retry

 Enable 

SET CANCEL

4. When you see the error retry mode you need, press SET to save the change. Press

CANCEL to leave the error retry mode unchanged.

DEFAULTS

 Error Retry 

Enable

CHANGE BACK

Press BACK until you return to the Home/Online screen.

5.

Setting Defaults 6-15

Memory Guidelines

Use these basic guidelines when storing files in your printer's memory.

 Your printer has volatile RAM (packets deleted when the printer is off and flash

memory (packets saved when the printer is off).

 Flash memory must be formatted before any packets can be saved. See "Formatting

Flash Memory" for more information.

 Formats, graphics, and check digits can be saved in flash (a copy is automatically

placed in RAM). Any packets saved in flash cannot exceed the memory available in
RAM.

 To print International fonts you must have the extended features printer. Save the

font to the printer’s flash memory.

 There is not a 1-to-1 ratio between the RAM memory (formats, graphics, and check

digits) in your printer and the memory in your PC. For example, a file that is 5K in
Windows may require 15-20K to store in your printer.

 Use temporary storage for graphics that are only used once or twice. However, if you

have a logo that is used on multiple formats, save the graphic in flash.

 Each line in a packet requires the same amount of memory. The smaller the format,

the less memory required to save it.

6-16 Operator's Handbook

USING SCRIPTS

This chapter explains how to load, enable, and delete scripts. You can also enable
status polling and immediate commands.

Using the Scripts menu requires custom software. Scripts can print data streams written
for other printers or define a lookup table. Contact us to create a custom script for your
printer.

Note: Ignore these menus if you do not use Scripts.

Main Menu

Cancel
All

Your System Administrator may limit access to this menu to prevent changes. If
password protection is on, the following is on the display when you try to access the
scripts menu. To continue, ask your System Administrator for the password.

Enter Password

Online

Batch
Entry

Load
Script

Repeat
Batch

Enable
Script

Format
Options Setup

Script
Info

Delete
Script

Scripts Diagnostics

Status
Polling

Immed
Commands

7

*********

ENTER BACK

Initial Script Startup Procedures

Before you can start using a script, check the following items:

 Check to see if a script is already in the printer. See "Viewing Script Information" to

continue.

 Format flash memory, if needed. See "Formatting Flash Memory" in Chapter 6 for

more information.

 Download a script to the printer, if needed. See "Downloading a Script" to continue.

Using Scripts 7-1

Viewing Script Information

To see if your printer has a script loaded, from the Main Menu select Scripts, then follow
these steps.

1. Press  or  until you see Script Info.

SCRIPTS

← Script Info→

ENTER BACK

2. Press ENTER to highlight the script information options. The current setting is shown.
Note: If a script is not loaded, ENTER is disabled and you must press BACK and return

to the previous menu.

3. Press  or to scroll through the script information options.

SCRIPTS

Script Info

← XXXX →

SET CANCEL

4. When you see the script information you need, Press SET to save the change. What

you see depends on the script. If a script is not loaded, you see "No script loaded." If
a script is loaded, you see the script name and version number.

SCRIPTS

Script Info

← XXXX →

SET BACK

If a script is already loaded, see "Enabling a Script
download a script, see "Formatting Flash Memory

," to continue. If you need to

" in Chapter 6.

SCRIPTS

← Script Info →

SET BACK

7-2 Operator's Handbook

Downloading a Script

Follow these instructions to download a script from the MS DOS prompt. Set the
communication parameters using the MODE command. Then, prepare the printer to
accept a script. From the Main Menu select Scripts, then follow these steps.

1. Press  or  until you see Load Script.

SCRIPTS

← Load Script →

ENTER BACK

2. Press ENTER to en
Note: Only one script can be loaded in the printer at a time.

When downloading a script, if you receive an error:

 Check the available flash memory. See "Checking Available Flash Memory" in

Chapter 6 for more information.

 Format flash memory. See "Formatting Flash Memory" in Chapter 6 for more

information.

After downloading a script, if the script does not appear to be loaded, try formatting flash
memory and download the script again.

able the printer’s script communication mode.

Using Scripts 7-3

Enabling a Script

The script must be enabled before you can use it.

From the Main Menu select Scripts, then follow these steps.

To enable or disable a script:

1. From the Script Menu, press  or  until you see Enable Script.

SCRIPTS

←Enable Script→

Enable

CHANGE BACK

Press CHANGE to view the script enabling options.

2.
Note: If a script is not loaded, CHANGE is disabled and you must press BACK and

return to the previous menu. You see:

SCRIPTS

←Enable Script→

No Script Loaded

CHANGE BACK

3.

Press  or  to display either Enable or Disable. Selecting "Enable" starts the

script. Selecting "Disable" stops the script. If you select "Enable," when you turn off
the printer and turn it back on, the script automatically starts.

SCRIPTS

Enable Script

← Enable →

SET CANCEL

4.

When you see the script enabling setting you need, press SET to save the change.

Press CANCEL to leave the script enabling setting unchanged.

5. If you select “Enable”, the printer automatically returns to the Home/Online screen and

displays ‘Script’ in the upper left corner to indicate the printer has a script loaded and
enabled.

Script

Online

FEED TLABEL MENU

I

f “Disable” was selected, press CANCEL until you return to the Home/Online screen.

SCRIPTS

←Enable Script→

Disable

SET BACK

7-4 Operator's Handbook

Deleting a Script

You can delete a script from the printer's memory.

From the Main Menu select Scripts, then follow these steps.

To delete a script:

1. From the Script Menu, press  or  until you see Delete Script.

SCRIPTS

←Delete Script→

ENTER BACK

Press ENTER to start the script deletion process.

2.

SCRIPTS

Are You Sure?

← Yes →

ENTER BACK

Press  or  to display either Yes or No. Selecting "Yes" deletes the script.

3.

Selecting "No" leaves the script on the printer.

4. When you see the script deletion setting you need, press ENTER to save the change.

Press BACK to leave the script deletion setting unchanged.

Note: The flash memory used by the script is not available for other scripts or fonts

until the flash memory is reformatted. However, when you format flash memory,
you must resend the script and any downloaded fonts to the printer.

5. If “Yes” was selected, the printer automatically returns to the Home/Online.

Script

Online

FEED TLABEL MENU

f “No” was selected, press BACK until you return to the Home/Online screen.

I

SCRIPTS

Are You Sure?

No

ENTER BACK

Using Scripts 7-5

L

Enabling Status Polling

Status polling allows you to obtain information about the readiness of the printer and the
current (or last received) print job. Your System Administrator can enable status polling
while the printer is running in Script mode. From the Main Menu select Scripts then
follow these steps to enable status polling.

1. Press  or  until you see Status Polling.

SCRIPTS

← Status Polling →

Disable

CHANGE BACK

2. Press CHANGE to highlight the status polling options. The current setting is shown.

3. Use  or  to display either "ENABLE" or "DISABLE".

SCRIPTS

← Status Polling →

Disable →

SET CANCE

4.

When you see the status polling setting you need, press SET to save the change.

Press CANCEL to leave the status polling setting unchanged.

5. Press BACK until you return to the Home/Online screen.

SCRIPTS

← Status Polling →

Disable

CHANGE BACK

7-6 Operator's Handbook

K

K

Using Immediate Commands

Your System Administrator can use immediate commands to reset the printer or cancel
and repeat batches. Immediate commands are turned on or off through an MPCL packet.

Your System Administrator should refer to the 9906 Packet Reference Manual (available

on our Web site) for more information about immediate commands and control characters.

Use this option to set whether the ADK script processes or ignores an immediate
command control character.

To enable the ADK script to process immediate commands, from the Main Menu select
Scripts then follow these steps.

1. Press  or  until you see Immed Command.

SCRIPTS

← Immed Command →

Disable

CHANGE BAC

2. Press CHANGE to highlight the immediate command options. The current setting is

shown.

3. Press  or  to select either "Enable" or "Disable".

 "Enable" allows the immediate command control character to be processed by the

printer and performs the requested immediate command.

 "Disable" prevents the script and printer from processing the immediate command

control character. Instead, the immediate command control character and
immediate command are treated as data.

SCRIPTS

← Immed Command →

Disable →

SET CANCEL

When you see the immediate command option you need, press SET to save the

4.

change. Press CANCEL to leave the immediate control setting unchanged.

5. Press BACK until you return to the Home/Online screen.

SCRIPTS

← Immed Command →

Disable

CHANGE BAC

Using Scripts 7-7

7-8 Operator's Handbook

SETTING RFID OPTIONS

8

This chapter explains how to use the RFID factory installed option.

The 9906 printer with RFID has been engineered to program (encode) an RFID (Radio
Frequency Identification) label (commonly called “RFID tags”) before the label’s format is
printed. RFID tags contain an embedded RFID inlay (chip and antenna).

RFID is only available using die cut or black mark supplies. We do not recommend using
Batch Separators or Skip Index with RFID supplies. A printer with RFID can print
standard (non-RFID) supplies.

The printer supports Class 1 Generation 2 (C1Gen2) protocol encoding.

RFID supplies can be damaged by static electricity. Ground yourself by touching
metal, such as the printer’s metal base, before handling the supplies.

The UHF radio operates in the 902 – 928 MHz frequency range in accordance with FCC
Rules and Regulations.

Refer to the 9906 RFID Applic ation Notes for information about programming an RFID

tag.

To access the RFID settings, from the Main Menu select Setup, then RFID.

Main Menu

Cancel
All

Supply Contrast Defaults

Read

Tag

Online

RF

Power

Batch
Entry

Clear

Data

Repeat
Batch

Port
Settings

Format
Options Setup Scripts

Flash
Memory RFID

Diagnostics

RT
Clock

Interpreter

Option Choices Default

Read Tag NA NA
RF Power Read/Write Value -7 – 27 -7
Clear Data Yes/No No

Setting RFID Options 8-1

Using RFID Supplies

RFID supplies are available in a variety of sizes. Refer to the 9906 RFID Setup Guide &
Supply Chart for more information.

Do not modify the Supply Position when using RFID su pplies with greater than a
two-inch feed length. Doing so may move the RFID tag out of the RF Field’s readable

and programmable range. If necessary, you can modify the Print Position; however,
make sure you do not move the tag out of the readable and programmable range.

Using the RFID Setup Menu

Use the RFID Setup Menu to Read a tag, set the RF Power, and Clear Data.

Read Tag

Use this option to read the EPC data programmed into an RFID tag. You cannot read the
user memory data.

To read a tag, from the Main Menu, select Setup, then RFID. Then follow these steps.

1. Press  or  until you see

RFID

← Read Tag →

ENTER BACK

2. L

ay the RFID tag you just programmed inside the supply path with the tag’s antenna

over the printer’s box antenna (the box antenna is located behind the platen roller).

3. Press ENTER.

8-2 Operator's Handbook

If the tag can be read, you see the EPC data, such as

0123456789ABCDEF

ESCAPE

The programmed data is displayed in ASCII Hex format.

If the tag cannot be read “No Tag Found” appears briefly on the display. Try
slightly moving the tag forward or back in the supply path over the box antenna
and try again.

4. Press BACK until you see the Main Menu.

RF Power (Read/Write Value)

Use the RF Power menu to set the Read/Write value settings. The Read/Write value
settings increase the strength of the RF Field emitted by the printer’s antenna. The
higher the value, the greater the power of the RF Field.

For a complete list of inlays and value settings, refer to the 9906 Setup Guide and Supply
Chart.

CAUTION: Use extreme caution when increasing or decreasing the RF Power value

because the RFID tags may become non-functional!

To change the settings, from the Main Menu, select Setup, then RFID. Then follow these
steps.

1. Press  or  until you see

RFID

← RF Power →

-7

CHANGE BACK

2. Press CHANGE.

3. Press  or  to increase or decrease the setting. After you display the value you

want, press SET. Press CANCEL to leave the RF Power unchanged.

RFID

← RF Power →

[-7/27] 10

10 SET CANCEL

Note:

adjust to change by 1 or 10).

4. Press BACK until you see the Main Menu.

Pressing the left function button changes the increment/decrement amount (can

Setting RFID Options 8-3

Clear Data

The printer keeps track and stores the following items that can only be cleared when you
select “Yes” to clear data:

 The number of RFID tags successfully programmed.

 The number of RFID tags that failed programming.

Depending on your application and volume of labels printed, you may want to clear this
data daily or after each batch.

To change the setting, from the Main Menu, select Setup, then RFID. Then follow these steps.

1. Press  or  until you see

RFID

← Clear Data →

ENTER BACK

2. Press ENTER.

3. Press  or  to see the other option. After you display the option you want, press Enter.

If you select “Yes,” all data collected since the last time it was cleared is erased.
If you select “No,” no data is erased.

RFID

Are You Sure?

aaaNoaa→

ENTER BACK

Press BACK until you see the Main Menu.

4.

Printing a Configuration Label

The RFID configuration label displays the module’s Firmware and Hardware Versions,
Module Type, Protocol, Read Value, Write Value, Region, Frequency, Good RFID Tags
(number of RFID tags successfully programmed since last cleared), and Bad RFID Tags
(number of RFID tags that failed programming since last cleared).

RFID Configuration

USA (FCC Compatible) Region

01030240 Firmware Version
00000003 Hardware Version

ThingMagic Module Type

Class1 Gen2 Protocol

-7 Read Value

-7 Write Value

902 – 928 MHz Frequency

0 Good RFID Tags
0 Bad RFID Tags

Depending on your application and volume of labels printed, you may want to print this
configuration label daily or after each batch.

8-4 Operator's Handbook

To print a configuration label, from the Main Menu select TLABEL, then follow these
steps.

1. Press  or  until you see.

TEST LABEL

← RFID Config →

PRINT BACK

2.

Press PRINT. Press BACK to return to the previous menu without printing a test label.

Setting the Error Action

The recovery action from an error condition is in the Setup, Supply menu. You can
change how the printer responds to a bad RFID tag. The choices include normal (no
overstrike) and overstrike/continue one to five consecutive bad scans. The overstrike
pattern is created to prevent someone from using a bad label.

Selecting overstrike and continue 1x-5x sets the number of times the printer prints an
overstrike pattern on consecutively bad labels before generating an error. The user must
clear the error before operation can continue.

Note: Do not use the overstrike action with peel mode.

Normal (default) The printer errors and the condition causing the error is

displayed. The error must be cleared before operation can

continue. An operator must press CANCEL to clear the error

and continue printing. No overstrike pattern is printed.

Overstrike/Continue 1x

Overstrike/Continue 2x

Overstrike/Continue 3x

Overstrike/Continue 4x

The printer prints an overstrike pattern on one, two, three,
four, or five consecutive labels and stops printing after the
selected number of overstrike patterns have been printed. An

operator must press CANCEL to clear the error and continue

printing. Do not use the label with the overstrike pattern.

Overstrike/Continue 5x

Overstrike Example: Error action is se t to overstrike/continue 3x:

If the printer errors on the first label, an overstrike pattern is printed, but the printer
attempts to reprint the image up to three times. If the third consecutive label also
generates an error, an overstrike pattern is printed; however, the printer stops and the
error message is displayed. The operator must resolve the error condition before printing
continues.

In the above example, if the third label did NOT generate an error,

 the batch image is printed

 the consecutive error counter is reset

 the printer continues processing the batch.

Setting RFID Options 8-5

To change the setting, from the Main Menu, select Setup, then Supply. Then follow these
steps.

1. Press  or  until you see

SUPPLY

← Error Action →

Normal

CHANGE BACK

2. Press CHANGE.

3. Press  or  to increase or decrease the setting. After you display the option you

want, press SET. Press CANCEL to leave the RF Power unchanged.

SUPPLY

←Error Action→

Normal →10

SET CANCEL

4. Press BACK until you see the Main Menu.

8-6 Operator's Handbook

PRINTING

This chapter explains how to

 use on-demand mode printing.

 print, pause, restart, cancel, and repeat a batch.

You can send format, batch, and graphic data to the printer from a host. When the printer

receives the data, batches begin printing automatically. The 9906 Packet Reference
Manual tells how to create, store, and download the data necessary to print batches. You

can also use the Monarch® MPCL™ Toolbox utilities to create and download packets.

9

Printing

Before you print, make sure the printer is connected and ready to receive data.

1. Turn on the printer. Your printer is ready to receive and print batches when you see:

MPCL

Online

OR

DATA ENTRY

ect Format

Sel

XXXXXXXSSSSSSS

FEED TLABEL MENU

Download a format and a batch. Refer to the 9906 Packet Reference Manual for

2.

information on downloading print jobs.

3. The printer prints a strip of labels.

4. Remove the printed labels.
Note: If the printer will be unused for extended periods of time, we recommend leaving

the printhead unlatched.

We recommend you check the bar code print quality. A bar code that is in spec has
complete bars, clear spaces, and small alphanumeric characters look complete. An in
spec bar code may not look as good as one that is too dark, but it has the highest scan
rate.

Dark IN SPEC Light

Printing 9-1

Printing a Test Label

Two different test labels can be printed:

 Printer Information (gives printer setting information)

 MPCL Label (gives printer setting information)

Printer Information MPCL Label

Contains system level generic
information about the printer, including
inch counts and printhead resolution.

Contains the current MPCL settings from
the MPCL Online Configuration packet.

To print a test label, from the Main Menu select TLABEL, then follow these steps.

1. Press  or  to scroll through the three test label options.

TEST LABEL

Printer Info →

PRINT BACK

2.

When you see the test label you need, press PRINT. Press BACK to return to the

previous menu without printing a test label.

On-Demand Mode Printing

When the printer is operating in on-demand mode, the next label prints when the previous

label is removed or when FEED is pressed. The display shows "Printing X of Y" until all

labels in the batch print.

If you are using the optional peel module:

 you must use on-demand printing.

 remove excess liner by pulling up across the saw-toothed tear edge.

 hold the leading edge of peeled labels when printing on stock longer than six inches.

 minimum feed length is 1.5 inches.

 you must use non-perforated supplies.

 maximum speed is 8.0 ips.

 we recommend using 0.5-inch gap supplies when backfeed is disabled.

9-2 Operator's Handbook

K

K

K

Pausing a Batch

Press PAUSE to interrupt printing. You may want to interrupt a batch to make

adjustments for:

 Loading a different roll of supply or a ribbon. See Chapter 2, "Loading Supplies" or

Chapter 3, "Loading Ribbon

 Adjusting the supply position or contrast using the Setup menu. See Chapter 4,

"Setting Supply Options

When you press PAUSE, the following is on the display:

PAUSE MENU

← Resume Printing →

ENTER BAC

Press ENTER to resume printing or press  or  to display the Pause Menu options.

The following chart shows the Pause Menu options.

" for more information.

" for more information.

Pause Menu

Cancel
Batch

Cancel
All

Resume
Printing

Restart
Batch

Restarting a Batch

To reprint a paused batch from the beginning (using the original quantity), follow these
steps.

1. Press  or  until you see Restart Batch.

PAUSE MENU

← Restart Batch →

ENTER BAC

2. Press ENTER to print the current batch from the beginning. Press BACK to resume

printing.

Canceling a Paused Batch

To cancel a batch, press ESCAPE anytime while the batch is printing or press PAUSE

and follow these steps.

1. Press PAUSE to interrupt printing.

2. Press  or  until you see Cancel Batch.

PAUSE MENU

← Cancel Batch →

ENTER BAC

3.

Press ENTER to cancel the current batch.

Printing 9-3

K

K

K

Canceling a All Batches

To cancel all batches that are in the print queue, follow these steps.

1. Press PAUSE to interrupt printing.

2. Press  or  until you see Cancel All.

PAUSE MENU

← Cancel All →

ENTER BAC

Press ENTER to cancel the all batches.

3.

Cancel

Batches?

←

Yes →

ENTER BAC

4.

Press  or  to highlight the batch cancellation options.

5. Choose Yes and press ENTER to cancel all batches or choose No and press ENTER

to resume printing.

Repeating a Batch

Before you start printing a new batch, you can reprint the last batch. The batch can be
either the last one you printed completely or one that you canceled after starting to print.

1. From the Main Menu, press  or  until you see Repeat Batch.

MAIN MENU

← Repeat Batch →

ENTER BAC

Press ENTER to print a repeat batch.

2.
Note: The number increments until the entire batch has printed. When it is finished,

you return to the Home/Online screen.

9-4 Operator's Handbook

Printing TrueType® Fonts

TrueType® fonts are available on this printer. TrueType fonts are scalable and the
characters print smoothly, without the jagged edges you see on bitmap fonts. When
downloading a TrueType font, you download the entire font. You cannot specify a subset
(particular characters or point size) of the font.

This printer can accept a TrueType font file that has been converted to Hex or Run­Length encoding using the version of Font Utility. Font Utility is available on our Web
site. Font Utility is a part of the Monarch MPCL Toolbox Utilities. You can also use a
wide variety of Code Pages with International (Turkish, Latin, Spanish, etc.) characters.
Using TrueType fonts allows you a greater range of fonts for your formats. TrueType
fonts are designed to be regionally specific; therefore, all Code Pages may not be
supported in a given font. Check with your System Administrator if you need to use
TrueType fonts.

Licensing Your Fonts

We provide the Font Utility to help you create and download international code
pages/characters. However, it is your responsibility to license the fonts you purchase
and download to your printer. Contact your font supplier for licensing information.

Additional fonts that are compatible with this printer can be purchased from:

The Electronic Font Foundry; 11 Silwood Road; Ascot; SL5 OPY; England

(0)1344 875 201 www.eff.co.uk

Printing 9-5

9-6 Operator's Handbook

CARE & MAINTENANCE

This chapter tells you how to

 clear label jams and clean the printer.

 replace a printhead.

CAUTION: Do not use sharp objects to clean the printhead or touch the printhead with

your fingers. This may damage the printer and require a service charge.

10

Clearing Label Jams

When a jam occurs, the display screen turns red and shows the error code(s). To clear
the jam:

1. Turn off the printer and open the cover and printhead assembly.

2. If necessary, remove the label roll and ribbon.

3. Remove the jammed labels.

4. Reload the label roll and/or ribbon.

4. Close the printhead assembly and turn on the printer.

5. Press FEED to position the supply under the printhead.

Care & Maintenance 10-1

V

Cleaning

The rate and frequency at which you print determines how often you must clean the
printer. When you are using increased print contrast, we recommend cleaning the
printhead after each ribbon. When you are using continuous supply, the printer displays
“Clean Supply Sensor” after printing 60,000 inches of supply.

You may need to clean the printhead, sensor, and platen roller:

 if there is any adhesive build-up in the supply path.

 after printing approximately three rolls of thermal transfer/thermal

direct supplies or after each ribbon.

 daily if your printer is in an excessively dirty, hot, or humid

environment.

 if there are voids or streaking in the print as shown.

Follow the instructions below to clean the printhead.

oids

5. Turn off the printer, open the printer’s cover and printhead

Streaks

assembly.

6. Re

move the label roll and ribbon (when cleaning the printhead).

7. Press down on the exit cover tabs to open the exit cover on the front of the printer.

Sensor

Platen Roller

Peel bar

Exit
Co

ver

8. Spr

ay the supply path, including the supply sensor, with compressed air to remove

dust and debris.

9. Use a CLEAN-STRIP (part number 120350) to clean the platen roller, peel bar,

printhead and sensor when you see significant adhesive build-up or after clearing a
jammed label. Turn the platen roller with your finger to make sure it is clean all the
way around. If adhesive remains, call Customer Service.

10-2 Operator's Handbook

10. Once the printer is dry, reload the ribbon and label supplies.

11. Close the exit cover by pushing firmly on it. Both latches click into place.

12

. Close the printhead assembly and printer’s cover.

13. Turn on the printer.

14. Press FEED to position the supply under the printhead. Resend your format, batch,

and check digit packets.

Care & Maintenance 10-3

Replacing the Printhead

You may have to replace the printhead if it is damaged or worn-out. For example, you
may see error code 616 (bad dot or dots) or 768 (printhead failure). See Appendix B,
"Accessories & Options

CAUTION: The printhead is sensitive to static electricity, which can damage it or reduce

its life. Ground yourself by touching metal, such as the printer's metal base,
before touching the printhead. Clean the printhead prior to operation to
remove any salt or oil left from handling.

To replace the printhead:

1. Turn off the printer.

2. Open the printer’s cover.

3. Unlock the printhead by turning the retaining latch.

4. Lift the printhead assembly using the printhead tab until the assembly locks into place.

5. Remove the ribbon and supply.

" for the printhead part number.

6. Press forward and down on the two latches on top of the printhead assembly as

shown. The printhead drops down.

Carefully unplug the cable from the printhead as shown. Remember to ground

7.

yourself when touching the printhead.

8. Carefully plug the cable into the new printhead.

10-4 Operator's Handbook

9. Align the new printhead with the tabs.

10

. Snap the printhead into place.

Note: Make sure the printhead cable does not touch the ribbon roll.

Do not
touch here

11

. Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any

salt or oil left from handling.

12. Let the printhead dry and reload your supplies.

13. Close the printhead assembly and printer cover. Turn on the printer.

14. Press FEED to position the supply under the printhead.

Care & Maintenance 10-5

10-6 Operator's Handbook

DIAGNOSTICS & TROUBLESHOOTING

11

This chapter explains how to perform simple diagnostic functions such as checking
the software version and supply quality, printing test labels, and using password
protection. It also contains basic troubleshooting information.

Main Menu

Cancel
All

Version User

S upply

Online

Batch
Entry

Repeat
Batch

Quality Password

Format
Options Setup Scripts

Diag.

Service
Diag

Diagnostics

Factory Set Password

A password is required to access the diagnostic functions. Press Feed three times and
then press Enter.

Diagnostics & Troubleshooting 11-1

Checking the Software Version

To view the software version information, from the Main Menu select Diagnostics, then
follow these steps.

1. Press  or  until you see Version.

DIAGNOSTICS

← Version →

SELECT BACK

2.

Press SELECT to highlight the version options.

3. Press  or to scroll through the version options.

VERSION

← Printer →

ENTER BACK

4. When you see Printer, press ENTER to view the information.

 Item 1 is the printer model number.

 Item 2 is the software version (press ENTER to view the third item).

 Item 3 is the printer serial number.

VERSION

Model M9906

Version 1.0.0.0

ENTER BACK

5.

Press BACK until you return to the Home/Online screen.

ENTER BACK

VERSION

Serial Number

YYMM1234

11-2 Operator's Handbook

Checking Supply Quality

The printer continuously stores data from 16 of the most recently printed supplies to
check the reflectivity of the sensor marks on the supply. Before you check your supply
quality, print a batch of supplies or test labels.

To check the supply quality, from the Main Menu select Diagnostics, then follow these
steps.

1. Press  or  until you see User Diag.

DIAGNOSTICS

← User Diag →

SELECT BACK

2. Press SELECT to highlight the user diagnostics options.

3. Press  or  to scroll through the user diagnostics options.

DIAGNOSTICS

← User Diag →

← Supply Qual →

ENTER BACK

4. When you see Supply Quality, press ENTER to view the information.

 If you have not printed any labels, the message "No data!" appears. Press BACK

to continue.

 You also see the "No data!" message if you are using continuous (non-indexed)

supplies.

 If you have printed labels since turning on the printer, the following will display

USER DIAG

Len Min Max OK

← 1568 034 124 Y →

BACK

Press  or  to display the readings.

5.

 The Len listing is the length of the loaded supply in dots.

 The Max listing should always be greater than the Min listing.

 The OK listing tells whether the sense mark on the supply passed a detection test.

6. Press BACK until you return to the Home/Online screen.

Diagnostics & Troubleshooting 11-3

Using Password Protection

The password protection feature prevents formats, graphics or fonts from accidentally

being deleted from the printer's memory. It also limits access to the Setup and Scripts
menus.

Enabling the Password (System Administrators only)

A System Administrator can enable the password that must be entered before formats,
graphics or fonts can be deleted.

To enable the password from the Main Menu select Diagnostics then User Diagnostics.
Then, follow these steps.

1. Press  or  until you see Password.

USER DIAG

← Password →

ENTER BACK

2.

Press ENTER to enable/disable password protection.

3. Press  or  to highlight the password options. “No” is the default password

protection setting, therefore it is always shown even if password protection is enabled.

USER DIAG

← Password →

← No →

Choose Yes and press SELECT to enable password protection, then proceed

4.

to step 5.

Choose No and press SELECT (or press BACK) to proceed without password

protection. You return to the User Diagnostics menu.

5. Enter the password (press FEED three times then ENTER).

PASSWORD

←**********→

ENTER BACK

Note: When password protection is enabled, a password is not required to clear

batches, but it is required to clear formats, graphics, and fonts.

Service Diagnostics

The Service Diagnostics menu can only be accessed by a Service Representative; it
requires a separate password. If you need to call Customer Service, print a test label
first.

11-4 Operator's Handbook

Troubleshooting

This section helps you correct some problems that may occur.

Problem Action

Error message appears
during startup.

Does not print. Check supply.

Check ribbon.

Send a correct format and batch packet.

Does not feed. Adjust the printhead pressure dials.

Partially printed data. Clean the printhead.

Send a correct format packet.

Printing shadows or smears.

Light printing. Change supply.

Adjust the print contrast.

Adjust the printhead pressure dials.

Check ribbon.

Heavy printing. Clean the printhead.

Change supply.

Adjust the print contrast.

Adjust the printhead pressure dials.

Check ribbon.

Voids in printing. Clean the printhead.

Change supply type.

Check ribbon.

Serial bar codes do not print.

Liner is wrapped around
platen or peel roller.

When downloading a script,
the printer errors.

After downloading a script,
the script does not appear to
be loaded.

‘Clean Supply Sensor’
message appears when using
continuous supply.

Turn off the printer. Wait fifteen seconds and then turn on the printer.
Call Customer Service if the error message reappears.

Clean the printhead.

Change supply.

Check ribbon.

Leave printhead unlatched when not in use.

Use a print speed of 2.5 IPS.

Adjust the print contrast.

Carefully remove the liner. Make sure the liner tears at the saw-toothed
tear edge when using backfeed and peel mode.

Check the available flash memory. Format flash memory.

Try formatting flash memory, then download the script again.

Clean the supply sensor. See "Cleaning" in Chapter 9 for more
information.

If you cannot fix a problem, call Customer Service.

Diagnostics & Troubleshooting 11-5

Error Messages

You may receive the following types of error messages:

 Data Errors

 Communication Errors

Some errors numbered 400-438 and 500-574 are internal software errors. Errors
numbered 900-999 are hard printer failures. If you cannot clear an error, turn off the
printer, wait several seconds and then turn on the printer. For a complete list of errors,

refer to the 9906 Packet Reference Manual available on our Web site. Call Customer

Service if you need additional assistance.

Common Errors

Errors 001 to 405 and 429 to 435 are data errors. This type of error indicates that
incorrect data was sent to the printer and the printer is ignoring it. Your System
Administrator should correct the packet and send it back to the printer.

Error Description/Action

002 Name must be 1 to 8 characters (excluding non-printable control

characters) inside quotes.

005 Invalid supply width.

018 Invalid code page selection

025 Data length is too long.

101 Format referenced by batch not in memory.

400 Invalid character following {.

403 Field separator was not found.

409 Printer memory is full. Delete unnecessary formats or graphics from

memory.

410 Parity mismatch.

411 Framing error (baud rate mismatch).

412 Flow control mismatch.

413 Online receive buffer is full. Check for a flow control problem.

611 Font, bar code, or density in the batch does not fit the format.

612 The data in this line of the batch is either missing or does not match the

format.

613 Reference point off supply.

614 Portion of field off supply or there may be an invalid character in the

packet.

703 The printer sensed a calibration of different-sized black marks. Make sure

the correct supply type is loaded.

704 Printer has not sensed a supply mark when expected or is out of supplies.

Make sure your printer is set to the appropriate supply type. Change
supply. Clean the sensor.

750 Printhead is overheated. Turn off the printer.

11-6 Operator's Handbook