Avery 9864 User Manual

05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864
Error Messages
General information about error messages ...6
Display of errors and status........................6
Acknowledging status messages...............6
General software errors..............................7
Unspecific errors ........................................ 7
Listing of all Status reports.............................8
1000
No new command ......................... 8
Parameter Table............................8
1001 1002
Comm. sorting............................... 8
1003
Too many slashes.........................8
Slash w/o param............................8
1004 1005
2 same commands........................ 8
1006
Letter incorrect .............................. 8
Command incorr............................8
1007 1008
Subcomm. incorr...........................9
1009
Param. tab inc...............................9
#ER x #Q !...................................9
1010 1011
#ER missing..................................9
1012
#IM x #Q !....................................9
Comm. flag inc. ............................. 9
1013 1014
Uninit integer.................................9
1015
Uninit float ................................... 10
Uninit string ................................. 10
1016 1017
Uninit discr...................................10
1018
Too many discr............................10
Uninit BCD para. ......................... 10
1019 1020
Too much image..........................10
1021
Uninit image par..........................10
Too many files............................. 11
1022 1023
Uninit File Para............................ 11
1024
Com. too long.............................. 11
Com twice there .......................... 11
1025 1026
Comm. w/o. flag .......................... 11
1027
Uninit parameter..........................11
Parameter uninit.......................... 11
1028 1029
Param. incorr...............................11
1030
Command incorr..........................12
Too many slashes.......................12
1031 1032
Incorrect char. ............................. 12
1033
Uninit flash par ............................ 12
Uninit restrict ............................... 12
1034
Uninit combi.................................12
1035
Wrong combi para........................12
1036 1037
Software error..............................12
1038
Software error..............................13
OLV not active .............................13
1087 1088
No realtimeclock ..........................13
1089
Seek Fkt. Error.............................13
Incomplete Job.............................13
1090 1091
Wrong var field.............................13
1092
Rename file..................................13
Delete file.....................................14
1093 1094
More than 3 figs...........................14
1097
Out of memory.............................14
File end........................................14
1099 1110
Opening Bracket..........................14
1111
Closing Bracket............................14
Para: No Value.............................14
1112 1113
No Default Value..........................14
1114
< Limit value.................................15
> Limit value.................................15
1115 1120
Incorr. logo no..............................15
1121
Logo exists...................................15
Creating logo................................15
1122 1123
Rename logo................................15
1124
Logo file .......................................15
Delete error..................................16
1125 1126
File creation .................................16
1127
File format....................................16
File exists.....................................16
1128 1130
Float overflow...............................16
1131
Combi overflow............................16
Line too long ................................16
1140 1141
Para. incorr. Bl.............................16
1150
Integer overflow ...........................17
String too long..............................17
1160 1170
X Pos > width...............................17
1171
X Pos < zero................................17
Y Pos > length .............................17
1172 1173
Y Pos < zero................................17
1174
Max width: right ............................17
Max width: left..............................18
1175 1176
Max length: top ............................18
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864
2
1177 Max length: bot............................18
1178
x Dots < zero...............................18
1200
GetRLE reset st...........................18
1201
GetRLE error st...........................18
itoa Short Strin.............................18
1210 1240
New FS>E...................................18
1241
New Read Pointer.......................18
New FE in job.............................. 19
1242 1243
New delete order......................... 19
1244
New wrong pos............................19
New no space..............................19
1245 1246
New HP no space........................19
1247
Out of memory.............................19
TimeDate string........................... 19
1260 1270
#-comm. invalid...........................19
1272
Wrong #!...................................... 19
Wrong #!C...................................20
1273 1276
#!P wrong number....................... 20
1277
Wrong #!S.. ................................. 20
Wrong #!X.. ................................. 20
1278 1279
#!X wrong number....................... 20
1282
Spooler FB > L............................20
#!-comm. incorr. .......................... 20
1285 1290
Label limit....................................20
1291
Draw field .................................... 21
Invalid Command ........................ 21
1300 1301
Table full...................................... 21
1310
Wrong Field ID ............................ 21
No Default Value.........................21
1320 1321
Bar Code Object.......................... 21
1322
Logo Object................................. 21
Line Object..................................21
1323 1324
Rectangle Object......................... 21
1325
Truedoc Object............................ 21
Fix Field Creati............................22
1326 1327
Update Field Cre.........................22
1328
Var Field Creati ........................... 22
Count Field Crea.........................22
1329 1330
Create clk. field............................22
1331
Field type inv...............................22
Field length inc............................22
1332 1333
Logo not there.............................22
1334
#YV Data incorr........................... 22
#YV Field cont............................. 23
1335 1336
#YV no. incorr..............................23
Web width zero............................23
1390 1391
Web > Width................................23
1392
Job memory full............................23
1393
Job struct creat ............................23
Invalidation...................................23
1394 1395
Label too wide..............................24
1396
Label too long ..............................24
Label too short.............................24
1397 1398
Label too small.............................24
1470
X-Offset........................................24
Y-Offset........................................24
1471
1501-1535
1501 1502 1503 1504 1505 1506 1507 1508 1509 1510 1511 1512 1513 1514 1515 1516 1517 1518 1519 1520 1521 1522 1523 1524 1525 1526 1527 1528 1529 1530 1531 1532
Messages, which can occur
with MLI........................................25
Unknown MLI Cmd ......................25
MLI Hash Error.............................25
Filename Too Long......................25
Param > Max ...............................25
Param < Min ................................26
No Previous .................................26
Not enough data ..........................26
String Too Long ...........................26
Wrong Byte Cnts..........................26
Wrong Param...............................26
Bar Parm Error.............................26
Code128 Mode Err.......................27
Wrong Mode ................................27
^BX Parm Err...............................27
Conv to ECC200..........................27
Bad Drive: x .................................27
Mask String: x..............................27
Bad Format: x ..............................27
Cmd Init Error...............................28
Unsupported Cmd........................28
Unsupported: x.............................28
Bad Char Set x.............................28
Cmd Parm Error...........................28
d/mm not chg x ............................28
USI not exist.................................28
Can't Off CV.................................29
Offset illegal.................................29
Language illegal...........................29
Invalid Prn Mode..........................29
Inc free str mem...........................29
Inc RAM disc................................29
No Fixfont.....................................29
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864
3
1533 No Speedo Font..........................30
1534
^XA missing................................. 30
1535
^XZ missing.................................30
2000-2009
Plug variables........................................... 30
2000 2002 2003 2004 2005 2006 2007 2008 2009 3000 3001 3002 3003 3004 3005 3010 3011
4100-4106
occur with OLV-Option.............................33
4100 4101 4103 4104 4105 4106 5000 5001 5002 5003 5004 5005 5006 5008 5009 5010 5012 5013 5014 5015 5016
Messages caused by Easy
Double var name......................... 30
Var. data length........................... 30
Expr. bracket...............................30
Exp. quotemark...........................30
Exp. comma pos..........................30
Exp.functionname........................31
Exp.fct.paratype .......................... 31
Exp.fct.paraCnt............................31
Exp. name wrong ........................31
RS232 Overrun ........................... 31
RS232 Parity...............................31
RS232 Frame.............................. 31
RS232 Overrun ........................... 31
RS232 Parity...............................32
RS232 Frame.............................. 32
Spooler Overflow.........................32
Send buffer full............................32
Messages which can only
No OLV data................................33
OLV limit exceed.........................33
OLV barcode type ....................... 33
OLV Timeout...............................33
No OLV response........................33
OLV Software.............................. 34
Bus device................................... 34
No gap found............................... 35
Material end.................................36
Cover open..................................36
Rewinder mat. tear...................... 36
Knife-fault....................................36
Head-fault.................................... 36
Ribbon end.................................. 37
USI start error..............................37
Paper jam.................................... 37
Delete H8 loader ......................... 38
Prog H8 loader............................38
Power..........................................38
Scanner....................................... 38
ALX Rewinder ............................. 38
5017
Power Supply...............................38
5018
Dot check area.............................39
5020
I2C Timeout xx.............................39
5021
I2C Conf. xx.................................39
I2C Busy xx..................................39
5022 5023
I2C LAB xx...................................39
5024
I2C BER xx ..................................39
I2C Polling xx...............................39
5025 5026
Motorprotect CPU........................40
5028
PS overheat.................................40
Stacker full...................................40
5059 5060
Stacker full...................................40
5061
Dispenser motor...........................40
Disp. lift motor..............................40
5062 5063
Press roll......................................40
5064
Backing paper..............................40
No H8 response...........................41
5100 5101
Headadjust error..........................41
5102
Dot Defective ...............................41
Home position..............................41
5120 5121
Touch down .................................42
5122
PLC not ready..............................42
PSU xxxxxxxx..............................43
5130 5131
PSU communicat.........................45
5150
No USI interface...........................45
Applic. interf.................................45
5151 5200
Home position..............................45
5201
Touch down .................................45
Touch down sens.........................45
5203 5204
Start delay....................................46
5205
Applicator gen..............................46
Applicator resp.............................46
5206 5207
Appl. driver 1................................46
5208
Appl. driver 2................................46
Appl. driver 3................................46
5209 5210
Appl. driver 4................................46
5500
Unknown......................................46
General........................................46
5501
5502-5551
occur with RFID option..............................47
5502 5504 5510 5512 5513
Messages which can only
RFID internal................................47
No RFID job.................................47
RFID COM timeout ......................47
COM open failed..........................47
Get baud failed.............................47
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864
4
5521 No transponder............................47
5522
Tag write err................................48
5523
Tag address err........................... 48
5524
CMD not applicable..................... 48
Tag read err................................48
5525 5526
Tag select first............................. 48
5527
Tag RF comm err.......................48
EEPROM failure.......................... 48
5528 5529
Parameter range ......................... 49
5530
Unknown CMD............................49
Protocol length ............................ 49
5531 5532
CMD not avail..............................49
5540
ISO error #1.................................49
ISO error #2.................................49
5541 5542
ISO error #3.................................49
5543
ISO error #15...............................49
ISO error #16...............................49
5544 5545
ISO error #17...............................50
5546
ISO error #18...............................50
ISO error #19...............................50
5547 5548
ISO error #20...............................50
5549
ISO error ???...............................50
Wrong tag type............................ 50
5550 5551
Max Tags failed........................... 50
5560
TCS full / cover............................50
Odd hex string............................. 50
5590 5600
Job without #Q ............................ 51
5601
Job memory full........................... 51
Param. incorrect.......................... 51
6000 6001
Nov. prog. err. ............................. 51
6002
New prog. vers............................51
Memory error...............................51
6003 6004
Load H8 program ........................ 52
6005
Fixfont data..................................52
Speedofont data.......................... 52
6006 6010
Printengine soft ........................... 52
6012
Start next job...............................52
Param. checksum........................52
6030 6031
New Parameters..........................53
6101
No sensor found.......................... 53
Filesystem regis .......................... 53
6200 6201
File sys. format............................ 53
6202
Drive open................................... 53
Filesystem close.......................... 53
6203 6204
Disk directory...............................53
Write disk.....................................53
6205 6206
Read disk.....................................54
6207
No file card...................................54
6300
Out of memory.............................54
Incomplete job..............................54
6301 6310
Centr. Timeout.............................54
6311
Centr. Timeout.............................54
Shared Memory ...........................54
8001 8002
Stream Buffer...............................54
8103
TrueDoc Font...............................55
Speedo alloc................................55
8104 8105
Load TrueType.............................55
8106
Fonttype wrong............................55
Character set ...............................55
8107 8108
Symbol set...................................55
8109
TT-specifications..........................55
Unknown char..............................55
8110 8111
Stream type..................................56
8112
Font not supp...............................56
Fixfont number.............................56
8200 8201
Font downl. full.............................56
8202
Font deleted.................................56
Bar code corr. ..............................56
8300 8301
Bar code data...............................56
8302
Barcode checksum ......................57
Bar code sample..........................57
8303 8304
Bar c. plain-copy..........................57
8305
Bar code print...............................57
Plain-copy len. .............................57
8306 8307
Readline dist................................57
8308
Bar code ratio...............................57
Module range...............................57
8309 8310
Bar code element.........................58
8311
Barcode table...............................58
PDF417 ECC...............................58
8400 8401
PDF417 Lines..............................58
8402
PDF417 Columns.........................58
PDF417 Style...............................58
8403 8404
PDF417 Command......................58
8405
PDF417 Size................................58
PDF417 Details............................58
8406 8407
PDF417 Coding ...........................59
8500
Code 25Int len..............................59
Postcode length...........................59
8501 8600
EAN Length..................................59
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864
5
8601 UPCE Numbers sys. ................... 59
8700
IDM Data with 0...........................59
8701
IDM Data length ..........................59
8702
IDM Coding ................................. 59
IDM Self-test................................59
8703 8704
IDM Init. error .............................. 60
8705
IDM rows/columns.......................60
EAN128 field len..........................60
8760 8761
EAN128 Data type.......................60
8762
EAN128 Ident.............................. 60
Maxicode Mode........................... 60
8800 8801
Maxicode Sys no......................... 60
8802
Maxicode Zipcode.......................60
Maxicode Class........................... 60
8803 8804
Maxi. Sec. mess.......................... 61
8805
Maxicode Country ....................... 61
Cod49 Datalength ....................... 61
8830 8831
Cod49 wrong data....................... 61
8850
Unknown filetype......................... 61
Graphic open............................... 61
8851 8852
Graphic header............................61
8853
Graphic palette............................ 62
Graphic read................................62
8854 8856
Free store size.............................62
8857
Wrong mem config......................62
Codablock columns..................... 62
8900 8901
Codablock rows ........................... 62
8902
Codablock softw...........................62
8903
Codablock infogr..........................62
8950
Logo open....................................63
8951
File format....................................63
Not installed.................................63
8952 9000
Wrong errornum...........................63
9001
Software Error..............................63
Print head type.............................63
9003 9005
No Printhead................................64
9007
Bad MAC Address .......................64
Temporary MAC...........................64
9009 9011
Bootloader ext..............................64
9013
Head voltage................................65
Motor voltage...............................65
9014 9015
Network init.................................65
9016
DHCP Failed................................65
RTC read failed............................65
9017 9018
#!CA wrong Pos...........................66
9020
Param. ID wrong..........................66
No network link ............................66
9022 9024
Not possible !...............................66
9030
Log file:CF full..............................66
Log file: nnnn ...............................66
9031 9032
EP file log stop.............................66
9034
Use min 16MB RAM ....................66
No printpr. stop ............................67
9035 9036
DMA switch off.............................67
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

General information about error messages

Display of errors and status

When an error occurs, a message appears on the display. 9864 only: If the parameter SYSTEM PARAMETER > Signal buzzer is set to On,
an additional tone signal is given.
The status can be requested using the serial interface (see Easy Plug
command #!Xn).
Display The error or status report on the display is shown as follows:
Status xxxx
-- PrintStatus means the error is caused by a printer error, independent of
TextTextTextTextTextTe
Status: Is replaced by either “PrintStatus” or “QueueStatus.”
the print job. This is a message of the printer control.
6
-- QueueStatus means the error is caused by a faulty Easy Plug command in the print job. This is an Easy Plug message.
More detailed information about the error codes and the actions required is
Example
xxxx signifies error codes from 0001 to 9999.
TextTextTextText stands for a brief text explanation.
given in the descriptions of each error code.
PrintStatus 8704 IDM Init. Error

Acknowledging status messages

Self-acknowledging Self-acknowledging status messages tell you about a printer event.
The message appears for a brief period on the display and is accompanied by a short signal tone. The printer continues to operate without any user intervention.
Acknowledging Acknowledge codes appear on the display until the error has been
Pay attention to each message to prevent any problems.
corrected and acknowledged by pressing Enter. A short signal tone is given when the message appears.
Disabling Disabling codes are more serious and require a “warm start” (press
Cut+Online+Feed) or require you to turn off the printer.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864
Self-acknowledging
Header not underlined
7
Acknowledging Disabling
Tab. 1 How error codes appear in the ma nual indicate the seriousness of the error.
The seriousness increases with the number of underlines.
Header underlined once Header underlined twice

General software errors

Errors in the firmware are described in the error directory as “General
software errors.” They can only be corrected by Service.
If general software errors repeatedly occur, contact Service and provide the
error number and the circumstances in which the error occurred.

Unspecific errors

Some errors can have more than one cause. To find the specific reason for
such an error, it is important that it can be reproduced.
Send the following information to Service – preferably as files:
Layout and/or print job, which make the status message appear
Parameter configuration of the printer, when the error occurs
Log file of the printjob until the error occurs
Use parameter SPECIAL FUNCTION > Parameter to CF, to save the current
parameter configuration.
Use parameter SERVICE FUNCTION > EasyPlug monitor, to send the received
Easy Plug data to a serial interface. You can also save the log files of the print job on a Compact Flash card (SPECIAL FUNCTION > Parameter to CF).

Unlisted Error Codes

Call Service if you receive an error message not listed in this manual.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

Listing of all Status reports

1000 No new command

Status General software error
8
Action See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1001 Parameter Table

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1002 Comm. sorting

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1003 Too many slashes

Status General software error Action See notes in “General software errors” section.

1004 Slash w/o param.

Status General software error Action
See notes in “General software errors” section.
Press Online to acknowledge.

1005 2 same commands

Status General software error Action
See notes in “General software errors” section.
Press Online to acknowledge.

1006 Letter incorrect

Status General software error: self-acknowledging Action See notes in “General software errors” section.

1007 Command incorr.

Status Unknown command. Action
Check Easy Plug sequence.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1008 Subcomm. incorr.

Status Unknown letter in a subcommand.
9
Action
Check Easy Plug sequence.

1009 Param. tab inc.

Status General software error Action
See notes in “General software errors” section.
Press Online to acknowledge.

1010 #ER x #Q !

Status One or more illegal commands between #ER and #Q. Action
Notes about using Easy Plug commands can be found in the Easy Plug
Check transmitted Easy Plug sequence.
manual.

1011 #ER missing

Status One or more format commands without leading #ER (self-acknowledging) Action
Notes about using Easy Plug commands can be found in the Easy Plug
None. The command is still carried out.
manual.

1012 #IM x #Q !

Status One or more illegal commands between #IM and #Q. Action
Notes about using Easy Plug commands can be found in the Easy Plug
Check Easy Plug sequence.
manual.

1013 Comm. flag inc.

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1014 Uninit integer

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1015 Uninit float

Status General software error
10
Action See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1016 Uninit string

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1017 Uninit discr

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1018 Too many discr

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1019 Uninit BCD para.

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1020 Too much image

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1021 Uninit image par

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1022 Too many files

Status General software error
11
Action See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1023 Uninit File Para

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1024 Com. too long

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1025 Com twice there

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1026 Comm. w/o. flag

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1027 Uninit parameter

Status Parameter could not be initialized. Action
Press Online to acknowledge.

1028 Parameter uninit

Status General software error Action
See notes in “General software errors” section.
Press Online to acknowledge.

1029 Param. incorr.

Status Incorrect parameter in the command. Action
Check Easy Plug sequence.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1030 Command incorr.

Status Error during the command interpretation.
12
Action
Check Easy Plug sequence.

1031 Too many slashes

Status Too many parameters between two slashes. Action
Check Easy Plug sequence.

1032 Incorrect char.

Status Parameter contains an invalid character. Action
Check Easy Plug sequence.

1033 Uninit flash par

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1034 Uninit restrict

Status A restricted string parameter could not be initialized. Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1035 Uninit combi

Status General software error. A combi parameter could not be initialized. Action
See notes in “General software errors” section.
Press Online to acknowledge.

1036 Wrong combi para

Status General software error. A combi parameter could not be initialized. Action
See notes in “General software errors” section.
Press Online to acknowledge.

1037 Software error

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1038 Software error

Status General software error
13
Action See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1087 OLV not active

Status Verifier-specific Easy Plug commands have been used (#OLVI or #OLVD),
without having set the printer to use a verifier.
Action See parameter INTERF. PARAM > COM2 PORT > Function Option.
Set the printer to verifier use.

1088 No realtimeclock

Status Realtime clock-specific Easy Plug commands have been used (#YS or
#YC), without having a realtime clock installed.
Action
Install a realtime clock.

1089 Seek Fkt. Error

Status General software error. An error occurred while processing the seek
function in the printer's internal file system.
Action
Press Online to acknowledge.
Please read the notes in section "General software errors".

1090 Incomplete Job

Status The actual print job is not terminated by the #Q command. The start
command #ER for a label format follows another #ER command without the first format ending with #Q.
Action
Press Online to acknowledge. End the print job with a #Q command.

1091 Wrong var field

Status An error occurred while interpreting the text string of a variable data field.
The error could be caused by a #YT or a #YB command (Easy Plug). Self-acknowledging error.
Action
Check the text strings of variable data fields.

1092 Rename file

Status General software error Action See notes in “General software errors” section.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1093 Delete file

Status File cannot be deleted.
14
Action
Make sure the file name is written correctly and it is not write-protected.

1094 More than 3 figs

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1097 Out of memory

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1099 File end

Status General software error Action See notes in “General software errors” section.

1110 Opening Bracket

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1111 Closing Bracket

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1112 Para: No Value

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1113 No Default Value

Status General software error Action
Turn off the printer, wait 30 seconds, then turn it back on.
See notes in “General software errors” section.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1114 < Limit value

Status An Easy Plug command sent to the printer contains a value that exceeds
the valid range at the bottom limit. The faulty value is replaced automatically by a default value matching the limits.
Example: #YT109/-1/. The value –1 has been assigned to the parameter d.
Valid value for d is 0, 1, 2, 3. Therefore, -1 exceeds the value range at the bottom limit.
15
Action
Check the Easy Plug command for valid values and correct them if
necessary.

1115 > Limit value

Status An Easy Plug command sent to the printer contains a value, which exceeds
the valid range at the top limit. The faulty value is replaced automatically by a default value matching the limits.
Example: #YT109/5/. The value 5 has been assigned to the parameter d.
Valid value for d is 0, 1, 2, 3. Therefore, 5 exceeds the value range.
Action
Check the Easy Plug command for valid values and correct them if
necessary.

1120 Incorr. logo no.

Status Logo number is invalid because it is outside of the address field.
(self-acknowledging)
Action
Make sure the logo number is within the range 0 to 255.

1121 Logo exists

Status Logo already exists. Action
Change the designation of the logo and resave.

1122 Creating logo

Status General software error Action See notes in “General software errors” section.

1123 Rename logo

Status General software error Action See notes in “General software errors” section.

1124 Logo file

Status General software error Action See notes in “General software errors” section.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1125 Delete error

Status General software error
16
Action See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1126 File creation

Status A file could not be created. The error may be caused by an invalid file name
or insufficient printer memory.
Action
Check all used file names for length, applied characters, etc. Change the
file name.
Check the printer's memory usage.

1127 File format

Status A file name does not match the (DOS-) filename convention. Action
Check all used file names for length, applied characters, etc. Change the
name.

1128 File exists

Status A file should be loaded into the printer memory via #DF command. The
command was used without adding the parameter "O" for "Overwrite", but a file already exists under the given name.
Action
Rename one of both files or set the parameter to "O".

1130 Float overflow

Status Value is too high for a floating comma variable. Action
Turn off the printer, wait 30 seconds, then turn it back on. Reduce the value.

1131 Combi overflow

Status Valid is too high for a combi variable. Action
Turn off the printer, wait 30 seconds, then turn it back on. Reduce the value.

1140 Line too long

Status Error during conversion from EPT into BIN: valid line length exceeded. Action
Reduce line length.

1141 Para. incorr. Bl

Status Error during processing of a Bit Image parameter. Action
Press Online to acknowledge.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1150 Integer overflow

Status Value too high for an integer variable.
17
Action
Turn off the printer, wait 30 seconds, then turn it back on. Reduce the value.

1160 String too long

Status A string parameter exceeds the maximum string length of 256 characters
(1024 characters in 2-dimensional bar codes respectively).
Action
Reduce the number of characters in the string.

1170 X Pos > width

Status X position exceeds valid maximum value. Result The previously set print offset is retained. Action
Reduce the value for X position.

1171 X Pos < zero

Status Value for X position < zero. Result The previously set print offset is retained. Action
Check the value for X position.

1172 Y Pos > length

Status Y position exceeds the label length. Result The previously set print offset is retained. Action
Reduce the value for Y position. Select a longer label.

1173 Y Pos < zero

Status Value for Y position < zero. Result The previously set print offset is retained. Action
Check the value for Y position for signs.

1174 Max width: right

Status Maximum label width – right exceeded. Fields such as character, line or
logo do not fit into the physical print format (self-acknowledging).
result Only fields that fit completely into the print format print. Action
Change value for width or position of fields.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1175 Max width: left

Status Maximum label width – left exceeded. Fields such as character, line or logo
do not fit into the physical print format (self-acknowledging).
result Only fields that fit completely into the print format print.
18
Action
Change the value for width or position of fields.

1176 Max length: top

Status Maximum label length – top exceeded. Action
Correct label layout: Position the drawing fields to fit on the label or modify
the label length.

1177 Max length: bot.

Status Maximum label length – bottom exceeded. Action
Correct label layout: Position the drawing fields to fit on the label.

1178 x Dots < zero

Status Bit Image. Action
Turn off the printer, wait 30 seconds, then turn it back on.

1200 GetRLE reset st

Status (number of bytes) * (number of lines) does not correspond to the file length. Action
Turn off the printer, wait 30 seconds, then turn it back on.

1201 GetRLE error st

Status GetRLE byte has error status. Action
Turn off the printer, wait 30 seconds, then turn it back on.

1210 itoa Short Strin

Status General software error Action See notes in “General software errors” section.

1240 New FS>E

Status General software error Action See notes in “General software errors” section.

1241 New Read Pointer

Status Faulty memory assignment for print jobs. Action See notes in "Unspecific errors" section.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1242 New FE in job

Status Invalid memory assignment for print jobs. Action See notes in "Unspecific errors" section.

1243 New delete order

Status Invalid memory assignment for print jobs. Action See notes in "Unspecific errors" section.

1244 New wrong pos.

Status Invalid memory assignment for print jobs. Action See notes in "Unspecific errors" section.

1245 New no space

19
Status Invalid memory assignment for print jobs. Action See notes in "Unspecific errors" section.

1246 New HP no space

Status Invalid memory assignment for print jobs. Action See notes in "Unspecific errors" section.

1247 Out of memory

Status Invalid memory assignment for print jobs. Action See notes in "Unspecific errors" section.

1260 TimeDate string

Status General software error Action
See notes in “General software errors” section.
Press Online to acknowledge.

1270 #-comm. invalid

Status General software error Action See notes in “General software errors” section.

1272 Wrong #!..

Status Invalid use of the immediate command "#!A..". The specified parameter
value exceeds the range (0 to 31).
Action
Specify a valid parameter value.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1273 Wrong #!C..

Status Invalid use of the immediate command "#!C..". The specified parameter
value exceeds the range (A, F).
20
Action
Specify a valid parameter value.

1276 #!P wrong number

Status Invalid use of the immediate command "#!P..". The specified parameter
value exceeds the range (0 to 31).
Action
Specify a valid parameter value.

1277 Wrong #!S..

Status Invalid use of the immediate command "#!S..". The specified parameter
value exceeds the range (P, R).
Action
Specify a valid parameter value.

1278 Wrong #!X..

Status Invalid use of the immediate command "#!X..". The specified parameter
value exceeds the range (S, B, P).
Action
Specify a valid parameter value.

1279 #!X wrong number

Status Invalid use of the immediate command "#!X..". The specified parameter
value exceeds the valid range.
Action
Specify a valid parameter value.

1282 Spooler FB > L

Status General software error Action
See notes in “General software errors” section.
Turn off the printer, wait 30 seconds, then turn it back on.

1285 #!-comm. incorr.

Status Invalid use of the immediate command "#!..!. The specified letter is
unknown.
Action
Specify a valid letter.

1290 Label limit

Status Value for x or y position exceeds the label limit. Action
Reduce the value for the x or y position.
05/08 Rev. AB USER MANUAL Error Messages 9844 – 9854 – 9864

1291 Draw field

Status Function call, drawing object, unsuccessful.

1300 Invalid Command

Status General software error Action See notes in “General software errors” section.

1301 Table full

Status General software error Action See notes in “General software errors” section.

1310 Wrong Field ID

Status The error can have several causes.
21
Action See notes in "Unspecific errors" section.

1320 No Default Value

Status The error can have several causes. Action See notes in "Unspecific errors" section.

1321 Bar Code Object

Status The error can have several causes. Action See notes in "Unspecific errors" section.

1322 Logo Object

Status The error can have several causes. Action See notes in "Unspecific errors" section.

1323 Line Object

Status The error can have several causes. Action See notes in "Unspecific errors" section.

1324 Rectangle Object

Status The error can have several causes. Action See notes in "Unspecific errors" section.

1325 Truedoc Object

Status The error can have several causes. Action See notes in "Unspecific errors" section.
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