Each product a nd program carr ies a respective wr itten warrant y, the only warrant y
on which th e customer can rely. A very Dennis on Corp. r eserves th e right to m ake
changes in the pr oduct, the progr ams, and their av ailability at an y time and without
notice. A lthough Aver y Denniso n Corp. has m ade ever y effort to pr ovide com plete
and accurate i nformation in th is manual, Aver y Dennison Corp. sha ll not be liable
for any omissio ns or inaccuraci es. Any update will be incorporated in a later
edition of this manua l.
2003 Avery Den nison Corp. All rig hts reserved. No part of this publicatio n may
be reproduc ed, transm itted, stor ed in a retr ieval syst em, or trans lated into any
language in an y form by any means, wi thout the prior wr itten permission of Avery
Dennison Corp.
WARNING
This equipm ent has been tested and found to c omply with t he limits f or a Class A
digital device , pursuant to Part 15 of the FCC Rules. Thes e limits are des igned to
provide reaso nable protect ion against harmf ul interference when the equipm ent is
operated in a commer cial environm ent. This e quipment g enerates, us es, and ca n
radiate radi o frequency energ y and, if not instal led and used in accor dance with
the instruc tion manua l, may cause harmful i nterferenc e to radio c ommunicat ions.
Operation of this equip ment in a r esidential area is lik ely to cause harmful
interferenc e in which c ase the us er will be r equired to c orrect th e interfer ence at
his own expe nse.
CANADIAN D.O.C. W ARNING
This digital apparatus does not ex ceed the Class A lim its for rad io noise
emissions f rom digita l apparatus set out in t he Radio In terference Regulations of
the Canadia n Departm ent of Comm unications.
Le présent a ppareil nu mérique n ’émet pas de bruits rad ioélectriq ues dépassan t
les limites app licables aux app areils numériq ues de la classe A pr escrites dans l e
Réglement s ur le brou illage radi oélectrique édicte p ar le ministèr e des
Communicat ions du Cana da.
Trademarks
Monarch, 7411, 9825, 9850, 9855, and 9860 are trademarks of Avery Dennison Retail Information
Services LLC.
Avery Dennison® is a trademark of Avery Dennison Corp.
HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett-Packard, Inc.
Hewlett-Packard is a registered trademark of of Hewlett-Packard, Inc.
Centronics is a registered trademark of Centronics Data Computer Corporation.
TrueType is a registered trademark of Apple Computer, Inc.
Other products are trademarks or registered trademarks of their respective countries and are hereby acknowledged.
Avery Denn ison Printer Systems Di vision
170 Monarch Lane
Miamisburg , OH 45342
TABLE OF CONTENTS
GETTING STARTED ....................................................................................... 1-1
INDEX .............................................................................................................. 1
Table of Contents v
vi Operator's Handbook
Cancel All
Print Mode
Batch Entry
Repeat
Batch
Batch
Options
Setup
Scripts
Diagnostics
Supply
Contrast
Defaults
Network
Port
Settings
Flash
Memory
Verifier
RFID
1
GETTING STARTED
The Monarch® 9855® printer let s you print text, graphics, and bar
codes on thermal transf er (ribbon) and thermal direct la bels or tags. The
9855 printer prints labels cont inuously (in one strip) or on-demand (one label
at a time).
You can print on aperture, die cut, black mark, or continuous (n on-indexed)
supplies. Continuous supply must be used in continuous mod e. See
"Supply Type" in Chapter 4 f or more information about the suppl y types.
This chapter includes information about
♦ unpacking the printer
♦ connecting the power cord
♦ connecting the communicat ion cable
♦ using the printer's con trol panel.
Several chapters of this manua l have one or more charts showi ng the
printer's menu struct ure. For example:
Main Menu
The black boxes show where you are; the bordered boxes sho w how you got
there.
Refer to the MonarchNet2™ Operating Instructions f or information about the
Network menu.
Refer to the RFID Applicat ion Notes for informat ion about the RFID menu.
Getting Started 1-1
Audience
The Operator's Handbook is f or the person who prints and app lies labels.
Using this Manual
Following is a summary of t he contents of this manual.
Chapter Contents
1 Getting Start ed Contains infor mation abo ut connect ing the pow er
cable and using the control panel.
2 Loading
Supplies
3 Loading Ri bbon Describes how to load a roll of ribbon and lists high-
4 Setting Supply
Options
5 Setting
Communication
Values
6 Setting Def aults Using the D efaults m enu to set the monetar y sign,
7 Using Scripts Using the Scripts menu to load a s cript, ena ble a
8 Printing Explains how to print labels and use the Paus e menu.
9 Care &
Maintenance
10 Diagnostics &
Troubleshooting
A Specifications Contains pr inter and su pply specif ications.
B Accessories &
Options
C Menu Structure Contains a chart of the printer’s men u options.
Describes how to load a roll of su pply, fan-fold
supply, and tag s upply.
energy ribbo n information.
Using the Supply menu to set the various supp ly
options (su pply, ribb on, feed m ode, etc.).
Using the Port Settings menu to se t the seria l and
parallel com municatio n values (ba ud rate, par ity,
etc.).
number of decim al places, prom pt set, etc.
script, delet e a script, etc.
Describes ho w to clear a label jam , clean the printer,
and replace the print head.
Describes ho w to print a test label and lists common
problems an d their sol utions.
Contains pr inter acces sories and optional e quipment.
1-2 Operator's Handbook
Unpacking the Printer
After you unpack the printer, you should have the printer, a power cord, and
a ribbon take-up core (may alread y be on take-up reel). Keep the bo x and
packaging material in case the printer ever needs repa ir.
Shipping the Prin ter
If you need to ship the printer to a different location:
1. Remove the ribbon roll, if one is loaded.
2. Remove the supply roll, if one is loaded.
3. Close the printhead by press ing down on the thumb well unti l you hear it
click into p lace.
Thumb Well
4.Place the printer in the orig inal box and secure with packag ing material.
Make sure the printer is a dequately packed to avoid damage during
shipment. See Appendix B, "Acces sories & Options" for the pack aging
materials part numbers.
Getting Started 1-3
9445™ Printer Online Emulation
The 9855 printer using 203 dpi (dots per inch) printing s upports 94x5
emulation. You can send 94x5 data st reams to this printer.
Refer to your 9445 Program mer's Manual for inform ation about 94x5 data
streams.
Ordering Programmer's Manuals
The Packet Reference Manual, which describes how to creat e format and
batch packets for print ing labels, how to config ure the printer online, how to
diagnose printer error messages, and how to perfor m other advanced
techniques can be downloaded f rom our Web site
(www.monarch.averydennison.com
hard-copy version (part number TC9800PM).
). You can print this manual or order a
About Monarch® MPCL™ Toolbox Utilities
The Monarch® MPCL™ Toolbox util ities are available on our W eb site and
are free to download. T his group of development utilities he lps you
configure the printer , customize fonts, and download f iles. Monarch MPCL
Toolbox utilities are n ot label production software. Call Custome r Service
for information about labe l production software.
Connecting the Power Cable
The power supply automat ically switches between 115V or 230V . No
operator settings are r equired.
1. Plug the power cable into the so cket. Plug the other end of the cable
into a grounded electr ical outlet.
Note:Only use a cer tified power cable with proper voltage for the co untry
of installation.
2.Turn on the printer. Press ( I ) to turn on and ( O ) to turn off the printer.
1-4 Operator's Handbook
Parallel Port
goes here
USB Port
Serial Port
Establishing Communications
Before the printer can accept print jobs from the host, you must:
♦ Connect the communication cab le to the printer and to the host .
♦ Set the communication values o n the printer to mat ch those at the host.
(Only required if you are using the serial port.)
♦Make sure the printer is off before connecting the cable to t he
communication port.
Ask your System Administrat or which
method to use to communicate with t he host:
Serial Communication
9 to 25-pin cable
(Part #119806)
25 to 25-pin cable
(Part #126826)
Parallel Communication
IEEE-1284 or
Centronics® mode cable (Par t #126805)
Power Cable
Connecting the C ommunication Cable
Connect the communication cab le into the
appropriate port. Secur e the cable with the connecting screws (serial) or
spring clips (parallel).
If you are communicating with t he host through the serial port , make sure the
printer's communication values match those at the host . The factory default
values are 9600 Baud, 8 bit dat a frame, 1 stop bit, no parity, and DTR flow
control.
The printer also has a USB (Uni versal Serial Bus) Version 1.1
communication port. Dri vers are available on our W eb site for a variety of
operating systems.
Note:The pr inter supports a baud rate up to 115 200. Make sure your host
is capable of communicati ng at the speed you select fo r the printer.
Getting Started 1-5
Using the Control Panel
The control panel has a t wo-lin e LCD display, 2 status light s, and five
buttons. The control pane l displays error codes/mess ages, and allows you
to setup/configur e the printer.
Printer Sta tus Lights
Power:
The printer shows a stead y green light
when it is on.
The Power light blinks when the b attery
needs to be recharged (only on
battery-powered/cart mo dels).
Fault:
The printer shows a blinking am ber
light when there is a printer er ror.
Button Functions
Feed/Cut:
Enter/Pause:
1-6 Operator's Handbook
♦ Prints a label in the on-demand m ode.
♦ When the printer is online, f eeds a blank label if
♦ Prints a label with error info rmation that is useful to
♦ When the printer is online, cuts the supply when
♦ When the printer is off line, changes the displayed
When the printer is online, pa uses the current print job or
resumes a paused print j ob. When the printer is offline,
selects the displayed m enu item.
there is no print job.
your System Administrator if an error is displayed.
pressed and held for two second s if a knife is
installed.
value by one or 10.
Cancel All
Print Mode
Batch Entry
Repeat
Batch
Batch
Options
Setup
Scripts
Diagnostics
Supply
Contrast
Defaults
Network
Port
Settings
Flash
Memory
Verifier
RFID
Escape/Clear:
♦ When an error is present, clears the error.
♦ When a job (batch) is printing, cancels the print job
(batch). See "Canceling a Paused B atch" in Chapter
8 for more information.
♦ When the printer is online ( without errors), enter s the
offline menu mode.
♦ When the printer is in t he of fline menu mode, returns
the display to the next hig her menu.
When the printer is in t he offline menu mode, displays th e
previous menu item.
When the printer is in t he offline menu mode, displays th e
next menu item.
AND
In online mode, prints a t est label when you press the
buttons at the same time. Hold for one second and release.
Display
The display shows a three-dig it error code and brief messag e to identify any
problem the printer may ha ve. For a description of the pr oblem, look up the
error code in Chapter 10, "Diagnostics & Troubleshoot ing."
Selecting a Function
The Main menu has several funct ions (operating modes). T hese functions
are shown in the chart belo w. See Appendix C, “Menu Structure” f or a
complete list of menu options.
Main Menu
Note: If t he printer displays PRINT MODE Ready when you turn it on,
press Escape/Clear to disp lay the Main menu.
Getting Started 1-7
To display menu options, pr ess or .
1. When the screen displays a rig ht arrow, press to display more
options.
MAIN MENU
Cancel All
2. When the screen displays a le ft arrow, press to display more o ptions.
MAIN MENU
Diagnostics
3. When the screen displays a le ft and a right arrow, press either or
to display more options.
MAIN MENU
Print Mode
4. When you see the menu option you want, press Enter/Pause to s elect it.
The Main Menu controls the print er's setup and operation. Through the
Setup Menu, you can select a sub-menu f or the supply, contrast, default, or
port settings. Each of t hose sub-menus have several options, such as
ribbon, speed, monetary symbo ls, and baud rate.
Exiting an Option
To exit an option, press Escape/Clear once.
1-8 Operator's Handbook
2
LOADING SUPPLIES
This chapter describ es how to load:
♦ a roll of supply
♦ fan-fold supply
♦ a roll of tag supply.
There are three types of s upplies:
Thermal Directheat activated supplies that do not use a ribbon for
printing.
Thermal Transfer standard supplies that require a ribbon for printing.
High Energy scratch, chemical, and t emperature resistant supplies
that require an elevated heat setting for resin ribbon
applications. See "Using a High Energy Ribbon" in
Chapter 3 for more informat ion.
If you are using thermal dire ct supplies, do not load a rib bon.
If you switch from black mark to die cut supplies, make sur e the printer's
supply type is set correc tly. See "Supply Type" in Chapter 4 for more
information. Your System Administrator can also send the s upply setup
packet to change the supply t ype. Refer to the optional Pack et Reference Manual for more inf ormation about sending the suppl y setup packet.
Loading Supplies 2-1
Loading Labels or Tags
Printhead Tab
Make sure the printer is conf igured for the correct supply t ype.
1. Open the cover.
2. Unlock the printhead by tur ning the retaining latch .
3. Lift printhead assemb ly using the printhead tab unt il t he assembly locks
into place.
2-2 Operator's Handbook
Deflector Tab
4. Place the roll of supply on the sup ply holder. For labels, t he supply
unrolls from the top or t he bottom. For tags, make sure t he supply
unrolls from the botto m, because tag rolls are wound fa ce in.
Note: Do not pick up the printer by the supply hol der.
Supply Holder
Guides
Supply Roller
5. Adjust the supply holder g uides so the sides barely touch the ro ll. Make
sure the supply roll turns freely.
If you are using fan-fold supplies , place the supply stack behind
the printer, label side facing up.
6. Push down on the supply lever to u nlock the supply guides.
7. Lay the label strip across t he supply guide so that a few inches extend
past the front of the printer . Tuck the supply under the nibs an d in
between the die cut sensor. Do not feed supply between the suppl y
roller and deflector.
Loading Supplies 2-3
For fan-fold supplies, la y the label strip over the supply hold er and
across the supply guide so that a few inches extend past the f ront of
the printer. Tuck the supply und er the nibs and in between the d ie
cut sensor.
Supply Roller
2-4 Operator's Handbook
Supply Roller
Sensor
For tag supplies using the opti onal knife, feed the supply thr ough
the knife. Make sure at least 0. 5 inches of supply is past the k nife.
Tag
8. Adjust the supply guides so the y touch the supply. Push up on the
supply lever to lock the supp ly guides into place.
Die Cut
Nibs
Supply Lever
Loading Supplies 2-5
9. Hold the printhead assem bly by the printhead tab while pr essing down on
the printhead release .
10. Close the printhead by press ing down on the thumb well until you hear it
click into p lace.
Thumb Well
11. Close the cover.
12. Press Feed/Cut to position the supp ly under the printhead.
You may need to adjust the wide/na rrow knobs depending on the widt h of
your supply. See "Adjusting the Wide/Narrow Knobs" for more
information.
Note:If t he printer will be unused for extended p eriods of time, we
recommend leaving the print head unlatched.
2-6 Operator's Handbook
Exit Cover
Loading Labels for the Optional Peel Mode
Peel mode is an option that must be purchased separatel y. In peel mode,
the printer separates t he backing paper from the label. T he next label is not
printed until the complet ed one is removed from the printer. Make sure the
printer is configured f or on-demand mode and the correct supply type.
The minimum feed lengt h is 1.5 inches for peel mode. We recom mend using
0.5-inch gap supplies in pee l mode when backfeed is disabled. Hold the
leading edge of peeled labe ls when printing on stock longer than six inches.
You must use non-perforate d supplies for peel mode. Follow th e steps for
loading supplies from the previous section. T hen, follow these steps afte r
you close the printhead.
1. Remove the labels from t he first 10 inches of the backing pa per.
2. Press down on the exit cover t abs to open the exit cover on the f ront of
the printer.
Loading Supplies 2-7
3.Feed the backing paper over t he peel bar.
Peel Bar
Lower Opening
4. Feed the backing paper t hrough the lower opening of t he exit cover.
Close the exit cover. Pul l down on the backing paper to remove any
slack.
Tear Edge
Backing Paper
When removing the backing paper , pull up across the sawtoothed tear edge. Make sur e the backing paper tears at t he edge.
2-8 Operator's Handbook
5. Close the printer's cover.
6. Press Feed/Cut to position the supp ly under the printhead.
Using the Optional Tear Bar
Note the following chang e to loading labels if you have purcha sed the
optional tear bar. Tear labe ls against the tear bar. You cannot t ear tags
with the tear bar.
Slide the supply between t he tear bar and peel bar. It may be easier if you
cut or fold one corner of t he supply first.
Tear Bar
Peel Bar
Note: Do not tea r both label and backing paper at the same time.
♦ Tear labels against the t ear bar.
♦ Tear backing paper against the tear edge.
Tear Edge
Backing Paper
Loading Supplies 2-9
Using String Tag Supply
String tags are used in a variet y of applications, such as je welry tags and
item marking.
String Tag Consi derations
♦Thermal direct printin g, fan-fold supplies, and the k nife are not supported
with string t ags.
♦ The maximum print speed wit h s tring tags is 6.0 inches per sec ond (ips).
♦ A non-print zone of 0.250 inches (6.4 mm) exists on the string si de of the
tag.
♦Use the wide setting for st ring tags.
Make sure the printer is conf igured for the correct suppl y type.
1. Open the cover.
2. Unlock the printhead by turning the retaining latch.
3. Lift printhead assembly using the printhead tab until the assembly locks
into place.
4. Shake the roll of string tags down to untangle the roll.
2-10 Operator's Handbook
Sensor
5. Place the roll of supply on the supply holder with the strings facing out.
6. Adjust the supply holder guides so the sides barely touch th e roll. Make
sure the supply roll turns freely.
7. Push down on the supply lever to unlock the supply guides. T he supply
guides have been angled slig htly for string tag supplies.
8. Lay the supply across the supply guide so that a f ew inches extend past
the front of the printer . Tuck the supply under the nibs and in be tween
the die cut sensor.
9. Adjust the supply guides so they touch the supply. Push up on t he supply
lever to lock the suppl y guides into place.
Die Cut
Nib
Supply Lever
Loading Supplies 2-11
10. Hold the printhead assembl y by the printhead tab while press ing down on
the printhead release .
11. Close the printhead b y pressing down on the thumb wel l until you hear it
click into p lace.
12. Close the cover.
13. Press Feed/Cut to posit ion the supply under the print head.
If the printer will be unused f or extended periods of tim e, we recommend
leaving the printhead unlat ched.
Adjusting the Wide/Narrow Knobs
You may need to adjust the t wo wide/narrow knobs according t o the width of
your supply. For supply that is mor e than two inches, adjust the k nobs to
the wide setting. For supply that is two inches or less, adjust t he knobs to
the narrow setting. For s tring tag supply, use the wide set ting (knobs are
down).
You must adjust both of the k nobs to the same position.
If you experience ribbon
smudging in cold, dry
environments, adjust t he
wide/narrow knobs to the
wide setting .
For wide supplies, push
down and turn the
wide/narrow knobs
clockwise with a
screwdriver.
For narrow supplies, tur n the wide/narrow knobs counter-c lockwise wit h a
screwdriver until it po ps back up.
Note: The adj ustment is shown in the wide pos ition.
2-12 Operator's Handbook
3
LOADING RIBBON
This chapter describes how to load a ribbon roll.
There are different ribbon requirements for the thr ee types of supplies:
Thermal Direct do not use a ribbon for printing .
Supplies
Thermal Transfer require a ribbon for pr inting.
Supplies
High Energy require a ribbon able to wit hstand high temperatures .
Supplies
If you are using thermal direc t supplies, do not load a rib bon.
If you are using high energ y supply, be sure to use a high energ y ribbon.
See "Using a Hig h Energy Ribbon" for more information. To set ribbon
options at the printer, s ee "Ribbon" in Chapter 4.
Loading Ribbon 3-1
Loading Ribbon
Make sure the printer is conf igured to use a ribbon.
To load ribbon:
1. Open the cover.
2. Unlock the printhead by tur ning the retaining latch .
3. Lift printhead assemb ly using the printhead tab unt il the assembly locks
into place.
Printhead
Assembly
Deflector
Tab
4. Push the deflector tab do wn.
5. Slide the extra ribbon cor e on the take-up reel as far as it will g o with the
"This End Out" writing facing out. Use your empty ribbon cor e as the
take-up core. The take-up core onl y fits on the take-up reel one way.
(An extra take-up core is availa ble by ordering part number 117961.)
3-2 Operator's Handbook
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