Avery 9855 Operator Handbook

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Operator's Handbook

28028

Monarch 9855

Printer

TC9855OH Rev. AJ 5/15

345

Dayt

on,

From:

8901

Ohi

yton, Ohio

ton

Each product a nd program carr ies a respective wr itten warrant y, the only warrant y on which th e customer can rely. A very Dennis on Corp. r eserves th e right to m ake changes in the pr oduct, the progr ams, and their av ailability at an y time and without notice. A lthough Aver y Denniso n Corp. has m ade ever y effort to pr ovide com plete and accurate i nformation in th is manual, Aver y Dennison Corp. sha ll not be liable for any omissio ns or inaccuraci es. Any update will be incorporated in a later edition of this manua l.

2003 Avery Den nison Corp. All rig hts reserved. No part of this publicatio n may be reproduc ed, transm itted, stor ed in a retr ieval syst em, or trans lated into any language in an y form by any means, wi thout the prior wr itten permission of Avery Dennison Corp.

WARNING

This equipm ent has been tested and found to c omply with t he limits f or a Class A digital device , pursuant to Part 15 of the FCC Rules. Thes e limits are des igned to provide reaso nable protect ion against harmf ul interference when the equipm ent is operated in a commer cial environm ent. This e quipment g enerates, us es, and ca n radiate radi o frequency energ y and, if not instal led and used in accor dance with the instruc tion manua l, may cause harmful i nterferenc e to radio c ommunicat ions. Operation of this equip ment in a r esidential area is lik ely to cause harmful interferenc e in which c ase the us er will be r equired to c orrect th e interfer ence at his own expe nse.

CANADIAN D.O.C. W ARNING

This digital apparatus does not ex ceed the Class A lim its for rad io noise emissions f rom digita l apparatus set out in t he Radio In terference Regulations of the Canadia n Departm ent of Comm unications.

Le présent a ppareil nu mérique n ’émet pas de bruits rad ioélectriq ues dépassan t les limites app licables aux app areils numériq ues de la classe A pr escrites dans l e Réglement s ur le brou illage radi oélectrique édicte p ar le ministèr e des Communicat ions du Cana da.

Trademarks Monarch, 7411, 9825, 9850, 9855, and 9860 are trademarks of Avery Dennison Retail Information Services LLC. Avery Dennison® is a trademark of Avery Dennison Corp. HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett-Packard, Inc. Hewlett-Packard is a registered trademark of of Hewlett-Packard, Inc. Centronics is a registered trademark of Centronics Data Computer Corporation. TrueType is a registered trademark of Apple Computer, Inc. Other products are trademarks or registered trademarks of their respective countries and are hereby acknowledged.

Avery Denn ison Printer Systems Di vision 170 Monarch Lane Miamisburg , OH 45342

GETTING STARTED ....................................................................................... 1-1

Audience.................................................................................................. 1-2

Using this Manual ..................................................................................... 1-2

Unpacking the Printer ............................................................................... 1-3

Shipping the Printer ............................................................................... 1-3

9445™ Printer Online Emulation ................................................................ 1-4

Ordering Programmer's Manuals ................................................................ 1-4

About Monarch® MPCL™ Toolbox Utilities.................................................. 1-4

Connecting the Power Cable...................................................................... 1-4

Establishing Communications .................................................................... 1-5

Connecting the Communication Cable ..................................................... 1-5

Using the Control Panel ............................................................................ 1-6

Printer Status Lights .............................................................................. 1-6

Button Functions ................................................................................... 1-6

Display ................................................................................................. 1-7

Selecting a Function ................................................................................. 1-7

Exiting an Option ...................................................................................... 1-8

LOADING SUPPLIES ..................................................................................... 2-1

Loading Labels or Tags ............................................................................. 2-2

Loading Labels for the Optional Peel Mode ............................................. 2-7

Using the Optional Tear Bar ...................................................................... 2-9

Using String Tag Supply .......................................................................... 2-10

String Tag Considerations .................................................................... 2-10

Adjusting the Wide/Narrow Knobs ............................................................ 2-12

Table of Contents i

LOADING RIBBON ......................................................................................... 3-1

Loading Ribbon ........................................................................................ 3-2

Using a High Energy Ribbon ...................................................................... 3-4

High Energy Ribbon Limitations .............................................................. 3-5

SETTING SUPPLY OPTI ONS .......................................................................... 4-1

Setting the Supply Type ............................................................................ 4-3

Setting the Ribbon .................................................................................... 4-4

Setting the Speed ..................................................................................... 4-5

Setting the Feed Mode .............................................................................. 4-6

Setting the Backfeed ................................................................................. 4-7

Changing the Position Settings .................................................................. 4-8

Setting the Print Position ....................................................................... 4-8

Setting the Supply Position .................................................................. 4-10

Setting the Margin Position .................................................................. 4-11

Setting the Cut Position ....................................................................... 4-12

Setting the Dispense Position ............................................................... 4-13

Setting the Backfeed Distance .............................................................. 4-14

Using Batch Separators .......................................................................... 4-15

Using Skip Index .................................................................................... 4-16

Setting the Knife Control ......................................................................... 4-17

Setting the Error Action ........................................................................... 4-18

Setting the Print Contrast ........................................................................ 4-20

Enabling the Verifier ............................................................................... 4-22

ii Operator's Handbook

SETTING COMMU NICATIONS ........................................................................ 5-1

Setting the Baud Rate ............................................................................... 5-2

Setting the Word Length ............................................................................ 5-2

Setting the Stop Bits ................................................................................. 5-3

Setting the Parity ...................................................................................... 5-3

Setting the Flow Control ............................................................................ 5-4

Resetting to Default Values ....................................................................... 5-4

Using Parallel Communications .................................................................. 5-5

Setting the Port ..................................................................................... 5-5

Setting the Mode ................................................................................... 5-6

SETTING DEFAULTS ..................................................................................... 6-1

Setting the Monetary Sign ......................................................................... 6-3

Setting the Secondary Sign ....................................................................... 6-4

Setting the Number of Decimal Places ........................................................ 6-5

Setting the Slashed Zero Appearance ........................................................ 6-5

Setting the Power-Up Mode ....................................................................... 6-6

Changing the Prompt Set .......................................................................... 6-6

Setting the Numeric Format ....................................................................... 6-7

Using Flash Storage ................................................................................. 6-8

Disabling Image Errors .............................................................................. 6-9

Ignoring Configuration Packets ................................................................ 6-10

Using Error Retry Mode ........................................................................... 6-11

Adjusting the Image Length ..................................................................... 6-12

Using Flash Memory ............................................................................... 6-14

Formatting Flash Memory ..................................................................... 6-14

Checking Available Flash Memory ........................................................ 6-15

Packing Flash Memory ......................................................................... 6-16

Table of Contents iii

Memory Guidelines ................................................................................. 6-17

Setting Batch Options ............................................................................. 6-18

Setting Up the Network Printer ................................................................ 6-18

Setting Up the RFID Printer ..................................................................... 6-18

USING SCRIPTS ............................................................................................ 7-1

Initial Script Startup Procedures ................................................................ 7-2

Viewing Script Information ......................................................................... 7-2

Downloading a Script ................................................................................ 7-3

Enabling a Script ...................................................................................... 7-4

Deleting a Script ....................................................................................... 7-5

Enabling Status Polling ............................................................................. 7-6

Using Immediate Commands...................................................................... 7-7

PRINTING ..................................................................................................... 8-1

Printing .................................................................................................... 8-1

On-Demand Mode Printing......................................................................... 8-2

Printing an Error Label .......................................................................... 8-2

Pausing a Batch ....................................................................................... 8-3

Restarting a Batch .................................................................................... 8-3

Canceling a Paused Batch ......................................................................... 8-4

Repeating a Batch .................................................................................... 8-6

Offline Printing ......................................................................................... 8-6

Special Printing Considerations ................................................................. 8-7

Printing TrueType® Fonts ......................................................................... 8-8

Licensing Your Fonts ................................................................................ 8-8

CARE & MAINTE NANCE ................................................................................ 9-1

Clearing Label Jams ................................................................................. 9-1

Cleaning .................................................................................................. 9-1

Replacing the Printhead ............................................................................ 9-5

iv Operator's Handbook

DIAGNOSTICS & TROUBLESHOOTING ......................................................... 10-1

Factory Set Password ............................................................................. 10-1

Checking the Software Version ................................................................ 10-1

Printing a Test Label ............................................................................... 10-2

Checking Supply Quality ......................................................................... 10-3

Using Password Protection ...................................................................... 10-4

Enabling the Password (System Administrators only) ............................. 10-4

Service Diagnostics ................................................................................ 10-5

Troubleshooting...................................................................................... 10-6

Error Messages ...................................................................................... 10-7

Common Errors ...................................................................................... 10-8

SPECIFCATIONS ........................................................................................... A-1

Printer ..................................................................................................... A-1

Tag Cut Dimensions .............................................................................. A-2

Supplies .................................................................................................. A-3

String Tag Supplies ............................................................................... A-4

Ribbon Specification ................................................................................. A-5

About Ribbons ...................................................................................... A-5

Cable Pinouts ........................................................................................... A-6

ACCESSORIES & OPTIONS ........................................................................... B-1

Accessories ............................................................................................. B-1

Packaging Materials .............................................................................. B-2

Factory-Installed Options .......................................................................... B-2

Ethernet Information .............................................................................. B-3

RF Information ...................................................................................... B-3

MENU STRUCTURE ....................................................................................... C-1

GLOSSARY .................................................................................................. G-1

INDEX .............................................................................................................. 1

Table of Contents v

vi Operator's Handbook

Cancel All

Print Mode

Batch Entry

Repeat Batch

Batch Options

Setup

Scripts

Diagnostics Supply

Contrast

Defaults

Network

Port Settings

Flash Memory

Verifier

RFID

GETTING STARTED

The Monarch® 9855® printer let s you print text, graphics, and bar codes on thermal transf er (ribbon) and thermal direct la bels or tags. The 9855 printer prints labels cont inuously (in one strip) or on-demand (one label at a time).

You can print on aperture, die cut, black mark, or continuous (n on-indexed) supplies. Continuous supply must be used in continuous mod e. See "Supply Type" in Chapter 4 f or more information about the suppl y types.

This chapter includes information about

♦ unpacking the printer ♦ connecting the power cord ♦ connecting the communicat ion cable ♦ using the printer's con trol panel.

Several chapters of this manua l have one or more charts showi ng the printer's menu struct ure. For example:

Main Menu

The black boxes show where you are; the bordered boxes sho w how you got there.

Refer to the MonarchNet2™ Operating Instructions f or information about the Network menu.

Refer to the RFID Applicat ion Notes for informat ion about the RFID menu.

Getting Started 1-1

Audience

The Operator's Handbook is f or the person who prints and app lies labels.

Using this Manual

Following is a summary of t he contents of this manual.

Chapter Contents

1 Getting Start ed Contains infor mation abo ut connect ing the pow er

cable and using the control panel.

2 Loading

Supplies

3 Loading Ri bbon Describes how to load a roll of ribbon and lists high-

4 Setting Supply

Options

5 Setting

Communication Values

6 Setting Def aults Using the D efaults m enu to set the monetar y sign,

7 Using Scripts Using the Scripts menu to load a s cript, ena ble a

8 Printing Explains how to print labels and use the Paus e menu. 9 Care &

Maintenance

10 Diagnostics &

Troubleshooting A Specifications Contains pr inter and su pply specif ications. B Accessories &

Options C Menu Structure Contains a chart of the printer’s men u options.

Describes how to load a roll of su pply, fan-fold supply, and tag s upply.

energy ribbo n information. Using the Supply menu to set the various supp ly

options (su pply, ribb on, feed m ode, etc.). Using the Port Settings menu to se t the seria l and

parallel com municatio n values (ba ud rate, par ity, etc.).

number of decim al places, prom pt set, etc.

script, delet e a script, etc.

Describes ho w to clear a label jam , clean the printer, and replace the print head.

Describes ho w to print a test label and lists common problems an d their sol utions.

Contains pr inter acces sories and optional e quipment.

1-2 Operator's Handbook

Unpacking the Printer

After you unpack the printer, you should have the printer, a power cord, and a ribbon take-up core (may alread y be on take-up reel). Keep the bo x and packaging material in case the printer ever needs repa ir.

Shipping the Prin ter

If you need to ship the printer to a different location:

1. Remove the ribbon roll, if one is loaded.

2. Remove the supply roll, if one is loaded.

3. Close the printhead by press ing down on the thumb well unti l you hear it

click into p lace.

Thumb Well

4. Place the printer in the orig inal box and secure with packag ing material.

Make sure the printer is a dequately packed to avoid damage during shipment. See Appendix B, "Acces sories & Options" for the pack aging

materials part numbers.

Getting Started 1-3

9445™ Printer Online Emulation

The 9855 printer using 203 dpi (dots per inch) printing s upports 94x5 emulation. You can send 94x5 data st reams to this printer.

Refer to your 9445 Program mer's Manual for inform ation about 94x5 data streams.

Ordering Programmer's Manuals

The Packet Reference Manual, which describes how to creat e format and batch packets for print ing labels, how to config ure the printer online, how to diagnose printer error messages, and how to perfor m other advanced techniques can be downloaded f rom our Web site (www.monarch.averydennison.com hard-copy version (part number TC9800PM).

). You can print this manual or order a

About Monarch® MPCL™ Toolbox Utilities

The Monarch® MPCL™ Toolbox util ities are available on our W eb site and are free to download. T his group of development utilities he lps you configure the printer , customize fonts, and download f iles. Monarch MPCL Toolbox utilities are n ot label production software. Call Custome r Service for information about labe l production software.

Connecting the Power Cable

The power supply automat ically switches between 115V or 230V . No operator settings are r equired.

1. Plug the power cable into the so cket. Plug the other end of the cable into a grounded electr ical outlet.

Note: Only use a cer tified power cable with proper voltage for the co untry

of installation.

2. Turn on the printer. Press ( I ) to turn on and ( O ) to turn off the printer.

1-4 Operator's Handbook

Parallel Port

goes here

USB Port

Serial Port

Establishing Communications

Before the printer can accept print jobs from the host, you must:

♦ Connect the communication cab le to the printer and to the host . ♦ Set the communication values o n the printer to mat ch those at the host.

(Only required if you are using the serial port.)

♦ Make sure the printer is off before connecting the cable to t he

communication port.

Ask your System Administrat or which method to use to communicate with t he host:

Serial Communication 9 to 25-pin cable (Part #119806) 25 to 25-pin cable (Part #126826)

Parallel Communication IEEE-1284 or Centronics® mode cable (Par t #126805)

Power Cable

Connecting the C ommunication Cable

Connect the communication cab le into the appropriate port. Secur e the cable with the connecting screws (serial) or spring clips (parallel).

If you are communicating with t he host through the serial port , make sure the printer's communication values match those at the host . The factory default values are 9600 Baud, 8 bit dat a frame, 1 stop bit, no parity, and DTR flow control.

The printer also has a USB (Uni versal Serial Bus) Version 1.1 communication port. Dri vers are available on our W eb site for a variety of operating systems.

Note: The pr inter supports a baud rate up to 115 200. Make sure your host

is capable of communicati ng at the speed you select fo r the printer.

Getting Started 1-5

Using the Control Panel

The control panel has a t wo-lin e LCD display, 2 status light s, and five buttons. The control pane l displays error codes/mess ages, and allows you to setup/configur e the printer.

Printer Sta tus Lights

Power:

The printer shows a stead y green light when it is on.

The Power light blinks when the b attery needs to be recharged (only on battery-powered/cart mo dels).

Fault:

The printer shows a blinking am ber light when there is a printer er ror.

Button Functions

Feed/Cut:

Enter/Pause:

1-6 Operator's Handbook

♦ Prints a label in the on-demand m ode. ♦ When the printer is online, f eeds a blank label if

♦ Prints a label with error info rmation that is useful to

♦ When the printer is online, cuts the supply when

♦ When the printer is off line, changes the displayed

When the printer is online, pa uses the current print job or resumes a paused print j ob. When the printer is offline, selects the displayed m enu item.

there is no print job.

your System Administrator if an error is displayed.

pressed and held for two second s if a knife is installed.

value by one or 10.







Cancel All

Print Mode

Batch Entry

Repeat Batch

Batch Options

Setup

Scripts

Diagnostics Supply

Contrast

Defaults

Network

Port Settings

Flash Memory

Verifier

RFID

Escape/Clear:

♦ When an error is present, clears the error. ♦ When a job (batch) is printing, cancels the print job

(batch). See "Canceling a Paused B atch" in Chapter 8 for more information.

♦ When the printer is online ( without errors), enter s the

offline menu mode.

♦ When the printer is in t he of fline menu mode, returns

the display to the next hig her menu.

When the printer is in t he offline menu mode, displays th e previous menu item.

When the printer is in t he offline menu mode, displays th e next menu item.

AND 

In online mode, prints a t est label when you press the buttons at the same time. Hold for one second and release.

Display

The display shows a three-dig it error code and brief messag e to identify any problem the printer may ha ve. For a description of the pr oblem, look up the error code in Chapter 10, "Diagnostics & Troubleshoot ing."

Selecting a Function

The Main menu has several funct ions (operating modes). T hese functions are shown in the chart belo w. See Appendix C, “Menu Structure” f or a complete list of menu options.

Main Menu

Note: If t he printer displays PRINT MODE Ready when you turn it on,

press Escape/Clear to disp lay the Main menu.

Getting Started 1-7

To display menu options, pr ess  or .

1. When the screen displays a rig ht arrow, press  to display more options.

MAIN MENU Cancel All 

2. When the screen displays a le ft arrow, press  to display more o ptions.

MAIN MENU  Diagnostics

3. When the screen displays a le ft and a right arrow, press either  or  to display more options.

MAIN MENU  Print Mode 

4. When you see the menu option you want, press Enter/Pause to s elect it.

The Main Menu controls the print er's setup and operation. Through the Setup Menu, you can select a sub-menu f or the supply, contrast, default, or port settings. Each of t hose sub-menus have several options, such as ribbon, speed, monetary symbo ls, and baud rate.

Exiting an Option

To exit an option, press Escape/Clear once.

1-8 Operator's Handbook

LOADING SUPPLIES

This chapter describ es how to load:

♦ a roll of supply ♦ fan-fold supply ♦ a roll of tag supply.

There are three types of s upplies: Thermal Direct heat activated supplies that do not use a ribbon for

printing.

Thermal Transfer standard supplies that require a ribbon for printing. High Energy scratch, chemical, and t emperature resistant supplies

that require an elevated heat setting for resin ribbon applications. See "Using a High Energy Ribbon" in

Chapter 3 for more informat ion. If you are using thermal dire ct supplies, do not load a rib bon. If you switch from black mark to die cut supplies, make sur e the printer's

supply type is set correc tly. See "Supply Type" in Chapter 4 for more information. Your System Administrator can also send the s upply setup packet to change the supply t ype. Refer to the optional Pack et Reference Manual for more inf ormation about sending the suppl y setup packet.

Loading Supplies 2-1

Loading Labels or Tags

Printhead Tab

Make sure the printer is conf igured for the correct supply t ype.

1. Open the cover.

2. Unlock the printhead by tur ning the retaining latch .

3. Lift printhead assemb ly using the printhead tab unt il t he assembly locks

into place.

2-2 Operator's Handbook

Deflector Tab

4. Place the roll of supply on the sup ply holder. For labels, t he supply

unrolls from the top or t he bottom. For tags, make sure t he supply unrolls from the botto m, because tag rolls are wound fa ce in.

Note: Do not pick up the printer by the supply hol der.

Supply Holder Guides

Supply Roller

5. Adjust the supply holder g uides so the sides barely touch the ro ll. Make

sure the supply roll turns freely. If you are using fan-fold supplies , place the supply stack behind

the printer, label side facing up.

6. Push down on the supply lever to u nlock the supply guides.

7. Lay the label strip across t he supply guide so that a few inches extend

past the front of the printer . Tuck the supply under the nibs an d in between the die cut sensor. Do not feed supply between the suppl y

roller and deflector.

Loading Supplies 2-3

For fan-fold supplies, la y the label strip over the supply hold er and

across the supply guide so that a few inches extend past the f ront of the printer. Tuck the supply und er the nibs and in between the d ie cut sensor.

Supply Roller

2-4 Operator's Handbook

Supply Roller

Sensor

For tag supplies using the opti onal knife, feed the supply thr ough

the knife. Make sure at least 0. 5 inches of supply is past the k nife.

Tag

8. Adjust the supply guides so the y touch the supply. Push up on the

supply lever to lock the supp ly guides into place.

Die Cut

Nibs

Supply Lever

Loading Supplies 2-5

9. Hold the printhead assem bly by the printhead tab while pr essing down on

the printhead release .

10. Close the printhead by press ing down on the thumb well until you hear it

click into p lace.

Thumb Well

11. Close the cover.

12. Press Feed/Cut to position the supp ly under the printhead.

You may need to adjust the wide/na rrow knobs depending on the widt h of your supply. See "Adjusting the Wide/Narrow Knobs" for more information.

Note: If t he printer will be unused for extended p eriods of time, we

recommend leaving the print head unlatched.

2-6 Operator's Handbook

Exit Cover

Loading Labels for the Optional Peel Mode

Peel mode is an option that must be purchased separatel y. In peel mode, the printer separates t he backing paper from the label. T he next label is not printed until the complet ed one is removed from the printer. Make sure the printer is configured f or on-demand mode and the correct supply type.

The minimum feed lengt h is 1.5 inches for peel mode. We recom mend using

0.5-inch gap supplies in pee l mode when backfeed is disabled. Hold the leading edge of peeled labe ls when printing on stock longer than six inches. You must use non-perforate d supplies for peel mode. Follow th e steps for loading supplies from the previous section. T hen, follow these steps afte r you close the printhead.

1. Remove the labels from t he first 10 inches of the backing pa per.

2. Press down on the exit cover t abs to open the exit cover on the f ront of

the printer.

Loading Supplies 2-7

3. Feed the backing paper over t he peel bar.

Peel Bar

Lower Opening

4. Feed the backing paper t hrough the lower opening of t he exit cover.

Close the exit cover. Pul l down on the backing paper to remove any slack.

Tear Edge

Backing Paper

When removing the backing paper , pull up across the sawtoothed tear edge. Make sur e the backing paper tears at t he edge.

2-8 Operator's Handbook

5. Close the printer's cover.

6. Press Feed/Cut to position the supp ly under the printhead.

Using the Optional Tear Bar

Note the following chang e to loading labels if you have purcha sed the optional tear bar. Tear labe ls against the tear bar. You cannot t ear tags with the tear bar.

Slide the supply between t he tear bar and peel bar. It may be easier if you cut or fold one corner of t he supply first.

Tear Bar

Peel Bar

Note: Do not tea r both label and backing paper at the same time.

♦ Tear labels against the t ear bar. ♦ Tear backing paper against the tear edge.

Tear Edge

Backing Paper

Loading Supplies 2-9

Using String Tag Supply

String tags are used in a variet y of applications, such as je welry tags and item marking.

String Tag Consi derations

♦ Thermal direct printin g, fan-fold supplies, and the k nife are not supported

with string t ags.

♦ The maximum print speed wit h s tring tags is 6.0 inches per sec ond (ips). ♦ A non-print zone of 0.250 inches (6.4 mm) exists on the string si de of the

tag.

♦ Use the wide setting for st ring tags.

Make sure the printer is conf igured for the correct suppl y type.

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

3. Lift printhead assembly using the printhead tab until the assembly locks

into place.

4. Shake the roll of string tags down to untangle the roll.

2-10 Operator's Handbook

Sensor

5. Place the roll of supply on the supply holder with the strings facing out.

6. Adjust the supply holder guides so the sides barely touch th e roll. Make

sure the supply roll turns freely.

7. Push down on the supply lever to unlock the supply guides. T he supply

guides have been angled slig htly for string tag supplies.

8. Lay the supply across the supply guide so that a f ew inches extend past

the front of the printer . Tuck the supply under the nibs and in be tween the die cut sensor.

9. Adjust the supply guides so they touch the supply. Push up on t he supply

lever to lock the suppl y guides into place.

Die Cut

Nib

Supply Lever

Loading Supplies 2-11

10. Hold the printhead assembl y by the printhead tab while press ing down on

the printhead release .

11. Close the printhead b y pressing down on the thumb wel l until you hear it

click into p lace.

12. Close the cover.

13. Press Feed/Cut to posit ion the supply under the print head.

If the printer will be unused f or extended periods of tim e, we recommend leaving the printhead unlat ched.

Adjusting the Wide/Narrow Knobs

You may need to adjust the t wo wide/narrow knobs according t o the width of your supply. For supply that is mor e than two inches, adjust the k nobs to the wide setting. For supply that is two inches or less, adjust t he knobs to the narrow setting. For s tring tag supply, use the wide set ting (knobs are down).

You must adjust both of the k nobs to the same position. If you experience ribbon

smudging in cold, dry environments, adjust t he wide/narrow knobs to the wide setting .

For wide supplies, push down and turn the wide/narrow knobs clockwise with a screwdriver.

For narrow supplies, tur n the wide/narrow knobs counter-c lockwise wit h a screwdriver until it po ps back up.

Note: The adj ustment is shown in the wide pos ition.

2-12 Operator's Handbook

LOADING RIBBON

This chapter describes how to load a ribbon roll. There are different ribbon requirements for the thr ee types of supplies:

Thermal Direct do not use a ribbon for printing . Supplies

Thermal Transfer require a ribbon for pr inting. Supplies

High Energy require a ribbon able to wit hstand high temperatures . Supplies

If you are using thermal direc t supplies, do not load a rib bon. If you are using high energ y supply, be sure to use a high energ y ribbon.

See "Using a Hig h Energy Ribbon" for more information. To set ribbon options at the printer, s ee "Ribbon" in Chapter 4.

Loading Ribbon 3-1

Loading Ribbon

Make sure the printer is conf igured to use a ribbon. To load ribbon:

1. Open the cover.

2. Unlock the printhead by tur ning the retaining latch .

3. Lift printhead assemb ly using the printhead tab unt il the assembly locks

into place.

Printhead Assembly

Deflector Tab

4. Push the deflector tab do wn.

5. Slide the extra ribbon cor e on the take-up reel as far as it will g o with the

"This End Out" writing facing out. Use your empty ribbon cor e as the take-up core. The take-up core onl y fits on the take-up reel one way. (An extra take-up core is availa ble by ordering part number 117961.)

3-2 Operator's Handbook

Take-up Core

Take-up Reel

Ribbon Rollers

6. Remove the new ribbon fr om the package as shown. Do not wrinkle or

crush the new ribbon.

7. Slide the ribbon onto the bac k reel as far as it will go. T he ribbon roll

only fits on the reel one way. Carefully unwind a few inches of ribbon from the bottom of the roll.

Note: Mak e sure the “Monarch This End Out” writing is facing out.

The ribbon only fits on the ree l one way.

8. Carefully feed the ribbon under both ribbon rollers and pr inthead as

shown.

9. Align the ribbon and mak e sure it is straight and centered thr oughout the

path.

10. Tape the ribbon to the tak e-up core. Do not tape the ribbon to the

take-up reel.

11. Rotate the take-up core until t he leader is past the printhead.

Loading Ribbon 3-3

12. Remove any slack in the ribbon b y turning the take-up reel clock wise.

13. Hold the printhead assem bly by the printhead tab while pr essing down on

the printhead release .

14. Close the printhead by press ing down on the thumb well unti l you hear it

click into place. Close t he cover.

Thumb Well

Using a High Energy Ribbon

High energy ribbon is an option for this printer. It enables you to print on high energy (TUFF-MARK®) suppl ies.

When you select high energ y ribbon for the printer sett ing, you are setting the printer to a higher print ing temperature. Select this s etting only after you have loaded a high energy ribbo n and supply or it may damage your printhead. See "Ribbon" in Chapter 4 for mor e information.

3-4 Operator's Handbook

High Energy Ribb on Limitations

When using the high energy ribb on option:

♦ Use a print speed of 2.5IPS (inch es per second). ♦ Printhead warranty is redu ced to 100,000 inches. ♦ Serial bar codes cannot be pr inted. ♦ Do not use peel mode. ♦ No more than 20% of the supply shou ld have print (black coverag e).

CAUTION: The high energy ribbon may break or stick to the supply when

more than 20% of the supply conta ins print.

♦ Only white high energy suppl y should be used for bar code p rinting. ♦ Reverse fonts cannot be used. ♦ A non-printing area of at least .1 inch (2.54 mm) must exist on the lef t

and right edge of the ribbon.

♦ Do not print horizontal l ines or bars. ♦ Graphics are limited.

Loading Ribbon 3-5

3-6 Operator's Handbook

Cancel All

Print Mode

Batch Entry

Repeat Batch

Batch Options

Setup

Scripts

Diagnostics

Supply Contrast

Defaults

Network

Port Settings

Flash Memory

Verifier RFID

Type

Index

Ctrl

Action

SETTING SUPPLY OPTIONS

This chapter explains how to select the supply type, ribb on, speed, feed mode, backfeed, pr int position, supply positio n, margin position, cut position, dispense po sition, backfeed dista nce, separators, skip index mode, set knife control, and set error action.

This chapter also explai ns how to adjust the print contr ast and enable the verifier.

Main Menu

Supply

Ribbon Speed Feed Mode Backfeed Positioning Separators Skip

Knife

Error

Your System Administrat or may limit access to this menu to pr event supply, network, script, or communication settings from being changed. If password protection is turned o n, you see

Enter Passwor d _ _ _ _ _ _

when you try to access the set up menu. Get the password from your System Administrator to conti nue.

Setting Supply Options 4-1

The options are listed in the t able below.

Option

Choices

Default

Supply Type Aperture/D ie Cut/Black

Mark/Continuous Ribbon No/Yes/Hig h Energy Yes Speed 2.5/4.0/6.0/8.0/10.0/12.0/Default Default Feed Mode Continuous/On-Demand Continuous Backfeed Off/On/Extended Off Print Posi tion -450 to 450 0 Supply Posit ion -300 to 300 0 Margin Pos ition -99 to 99 0 Cut Position -300 to 300 0 Dispense

Position Backfeed

Distance Separators No/Yes/Long No Skip Index No/Yes No Knife Control -20 to 20 0 Error Actio n Normal

Contrast -699 to 699 0

50 to 200 65

10 to 200 65

Overstrik e/Continue x1

Overstrik e/Continue x2

Overstrik e/Continue x3

Overstrik e/Continue x4

Overstrik e/Continue x5

Die Cut

Normal

To exit an option without c hanging the setting, pr ess Escape/Clear.

4-2 Operator's Handbook

Setting the Supply Type

You can print on aperture, black mark, die cut, or continuous su pplies. You have to tell the printer which supplies you are using.

Note: If you are us ing edge aperture supplies , use the die cut setting. If

you are using center aperture sup plies, use the aperture set ting.

To change the setting, f rom the Main Menu, select Setup, then S upply. If password protection i n enabled, press Feed/Cut three times, then press Enter/Pause before you s ee the Setup Menu options. Then, follow these steps.

1. Press  or  until you see

SUPPLY Supply Type 

2. Press Enter/Pause to set the s upply type option. The current setting is displayed, for example:

SUPPLY T YPE  Black Mark 

3. Press  or  to see the other options. After you disp lay the option you want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

Setting Supply Options 4-3

Setting the Ribbon

You have to tell the printer if your supplies require a ribbon. To change the setting, from the Main Menu, s elect Setup, then Supply. Then, follow these steps.

1. Press  or  until you see

SUPPLY Ribbon 

2. Press Enter/Pause to set t he ribbon option. The current s etting is displayed, for exampl e:

RIBBON  Yes 

3. Press  or  to see the other options. After you disp lay the option you want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

Note: If you set the Ribbon option to Yes, instal l a ribbon before printing .

If you want to use a high energ y ribbon, select high energy f or the ribbon.

4-4 Operator's Handbook

Setting the Speed

You can change the print speed f or bar codes or graphics. If you select "default" for speed, formats with serial bar codes automat ically print at 2.5 ips and formats with paral lel bar codes print at 6.0 ips. 12. 0 ips printing is an option that must be purchased se parately.

Note: If you chang e the speed, you must resend your formats or turn the

printer off and back on before the change takes eff ect.

To change the setting, f rom the Main Menu, select Setup, then S upply. Then, follow these steps.

1. Press  or  until you see

SUPPLY  Speed 

2. Press Enter/Pause to set t he speed option. The current sett ing is displayed, for exampl e:

SPEED  Default

3. Press  or  to see the other options. After you disp lay the option you want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

Note: For addit ional high speed printing information, see Chapter 8,

"Printing."

Setting Supply Options 4-5

Setting the Feed Mode

You can use continuous or on-dem and printing. On-demand print ing allows you to remove a label bef ore printing the next one.

To change the setting, f rom the Main Menu, select Setup, then S upply. Then, follow these steps.

1. Press  or  until you see

SUPPLY  Feed Mode 

2. Press Enter/Pause to set t he feed mode. The current setting is displayed, for exampl e:

FEED MODE Continuous 

3. Press  or  to see the other option. After you disp lay the option you want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

4-6 Operator's Handbook

Setting the Backfeed

Backfeed works by advancing ea ch printed label to the desir ed dispense position. Once that label is removed, the next label to be print ed is backed up underneath the printhe ad. In continuous mode, onl y the last label in the batch is advanced to the dispe nse position. Extended back feed is available on this printer with a k nife installed. Extended backf eed feeds a tag far enough out to be cut and backf eeds the next tag to the print head line.

Extended backfeed eliminat es printed tags being lef t between the printhead and knife. Extended backf eed works with the selected cut modes. Refer to the optional Packet Ref erence Manual to learn how to def ine the Backfeed Control Packet. Extended back feed does not work with non-indexed (continuous) supply/m ode. Do not use backfeed (norm al or extended) with supplies less than 0.75 inches.

Note: W e recommend using 0.5-inch gap supplies in pee l mode when

backfeed is disabled.

To change the setting, f rom the Main Menu, select Setup, then S upply. Then, follow these steps.

1. Press  or  until you see

SUPPLY  Backfeed 

2. Press Enter/Pause to set t he backfeed option. The current setting is displayed, for exampl e:

BACKFEED  On 

3. Press  or  to see the other options. After you disp lay the option you want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

Setting Supply Options 4-7

Changing the Position Settings

This menu includes select ions to change the print, supp ly, margin, cut, and dispense positions along with the backfeed distance.

When you see

Enter print pos [-450/450]: +0

Feed/Cut acts as a toggle s witch to change the value by 10 or 1. For example, to make the print posit ion 23 (from the default of 0), press Feed/Cut, then press  twice (20) , press Feed/Cut again and pr ess  three times (23).

Setting the Pri nt Position

This function adjusts wher e data prints verticall y on the supply. Adjust the print if it is too close to t he top or bottom of the supply, or o vertypes the preprinted area. One dot is 0. 0049 inch.

♦ If the data is too close to t he bottom, increase the number. ♦ If the data is too close to t he top, decrease the number.

Note: Changing this setting only aff ects new formats sent to the printer.

4-8 Operator's Handbook

To change the setting, f rom the Main Menu, select Setup, Suppl y, then Positioning. T hen, follow these steps.

1. Press  or  until you see

POSITIONING  Print Pos 

2. Press Enter/Pause. T he current setting is displa yed, for example:

Enter print pos [-450/450]: +0

3. Press  or  to change the print position. Pressing  decreases the

value (moves the image down);  incre ases it (moves the image up) .

4. Press Enter/Pause when the number you need appe ars. Press

Escape/Clear until you see the Main Menu.

Setting Supply Options 4-9

Setting the Supply Positi on

This function adjusts t he machine to print at the vertica l 0,0 point on the supply.

Note: The su pply position adjustment should only be made on initial

printer setup. For f ormat adjustments, change the pr int position.

You may need to adjust the suppl y in or out to allow

♦ tags and labels to be removed. ♦ die cut labels to be removed easi ly.

The adjustments are in dots (0.0049 inch).

♦ Increase the number to f eed more supply out of the chute. ♦ Decrease the number to feed les s supply out of the chute.

This option takes eff ect on the next label or tag print ed. Changing supply position may also affect print position.

To change the setting, f rom the Main Menu, select Setup, Suppl y, then Positioning. T hen, follow these steps.

1. Press  or  until you see

POSITIONING  Supply Pos 

2. Press Enter/Pause. T he current setting is displa yed, for example:

Enter supply pos [-300/300]: +0

3. Press  or  to change the suppl y position. Pressing  decreases the

value (feeds less supply);  incr eases it (feeds more suppl y).

4. Press Enter/Pause when the number you need appears. Press

Escape/Clear until you see the Main Menu.

4-10 Operator's Handbook

Setting the Margin Positi on

This function adjusts wher e the format prints horizont ally on the supply. The adjustments are in dots (0.0049 inch), which is the small est measurement the printer recognizes.

The width of the print ar ea depends on your supply size. Maximum width is four inches. When you move the imag e to the right or left on t he supply, avoid moving the image t oo close to either edge, because it may not print.

Print too far to the l eft. Print too far to the ri ght.

♦ If the data is too clos e to the left side, increase t he number. ♦ If the data is too close to t he right side, decrease the number .

Note: Changing this setting only aff ects new formats sent to the printer. To change the setting, f rom the Main Menu, select Setup, Suppl y, then

Positioning. Then, follow these steps.

4. Press  or  until you see

POSITIONING  Margin Pos 

5. Press Enter/Pause. The curr ent setting is displayed, f or example:

Enter margi n pos [-99/99]: +0

6. Press  or  to change the margin position. Pressing  decreases the value (moves the image to ward the left side of the supply);  increases it (moves the image toward the r ight side of the supply).

7. Press Enter/Pause when the number you need appears. Press Escape/Clear until you see the Main Menu.

Setting Supply Options 4-11

Setting the Cut Pos ition

This function adjusts wher e the tag is cut. The printer adj usts the cut position according to t he black marks on the supply. You ma y need to adjust for aperture supplies. Increase to move the cut up; decrease t o move the cut down.

To change the setting, f rom the Main Menu, select Setup, Suppl y, then Positioning. Then, follow these steps.

1. Press  or  until you see

POSITIONING  Cut Pos 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

Enter knife adj [-300/300]: +0

3. Press  or  to change the cut position. Press ing  decreases the value (moves the cut down);  incr eases it (moves the cut up).

Note: W e do not recommend setting a positive cu t position while using

extended backfeed. You may cut off the leading edge of t he next tag.

4. Press Enter/Pause when the number you need appears. Press Escape/Clear until you see the Main Menu.

4-12 Operator's Handbook

Setting the Dispense Posi tion

This function adjusts t he stopping point of the label. To change the setting, f rom the Main Menu, select Setup, Suppl y, then

Positioning. Follow these s teps.

1. Press  or  until you see

POSITIONING Dispense Pos 

2. Press Enter/Pause.

DISPENSE POS [50/200]: + 65

3. Press  or  to change the dispense posit ion. Pressing  decreases the value;  increases it.

4. Press Enter/Pause when the number you need appears. Press Escape/Clear until you see t he Main menu.

Setting Supply Options 4-13

Setting the Backfeed Distance

This is the amount to move the labe l backwards. The backf eed distance cannot be greater than t he dispense position. If you mak e the backfeed distance greater than the dispense position, the disp ense position automatically changes t o match the backfeed distance.

The backfeed distance should eq ual the dispense position. An exc eption is when you are tearing labels, instead of peeling. Then, the backfeed distance must be 30 dots (0.15 inches) l ess than the dispense position t o account for improper tearing of butt cut supplies. You will have a 30-dot non-pr int zone on your supply, but this pre vents exposed adhesive under the pr inthead.

To change the setting, f rom the Main Menu, select Setup, Suppl y, then Positioning. Follow these s teps.

1. Press  or  until you see

POSITIONING  Backfeed D is

2. Press Enter/Pause.

BACKFEED DIS [10/200]: + 65

3. Press  or  to change the dispense posit ion. Pressing  decreases the value;  increases it.

4. Press Enter/Pause when the number you need appears. Press Escape/Clear until you see t he Main menu.

4-14 Operator's Handbook

Using Batch Separators

A batch separator is an extra t ag printed in between batches with a pinstripe pattern. If you select " Long" for the separator, a double-len gth (two tags) separator prints. For non-in dexed supply, the batch separat or is always six inches long. If you have the Monarch® 928™ stacker installed, the batch separator is 3.66 inches long . The name of the batch is shown on t he batch separator.

Batch Separator

Note: Changing this setting only aff ects new formats sent to the printer.

To change the setting, f rom the Main Menu, select Setup, then S upply. Then, follow

these steps.

1. Press  or  until you see

SUPPLY  Separators 

2. Press Enter/Pause to set t he batch separators option. The cur rent setting is displayed, f or example:

SEPARATORS No 

3. Press  or  to see the other options. After you disp lay the option you want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

Setting Supply Options 4-15

Using Skip Index

You can use the skip index mode to sk ip (or ignore) a sense mar k and print an image over multiple labe ls, if necessary. For example, if you have 4.0" long supplies loaded, but your image is 8.0" long, enable s kip index mode to print the 8.0" long imag e on two labels. The image length is de termined by the format header. See your System Administrator or the option al Packet Reference Manual for more information. The skip index feat ure is useful when you have a single f ormat that contains two labels, such a s a shelf label and a carton label.

Note: W hen designing the format, make sur e text or graphics do not print

in the gap of label rolls.

To change the setting, f rom the Main menu, select Setup, then S upply.

1. Press  or  until you see

SUPPLY  Skip Index

2. Press Enter/Pause to set t he skip index mode. You will see the cur rent setting, for example:

SKIP INDEX No 

3. Press  or  to see the other options. After you disp lay the option you want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

4-16 Operator's Handbook

Setting the Knife Control

You may notice unevenly cut ta gs on one end or the other of your supp ly (one end may appear longer t han the other). Use the knife con trol adjustment to balance t he cut tag length from tag-to-tag.

You may need to make this adjust ment

♦ on initial printer setup . ♦ if you load a differ ent supply type (thickness) f rom the last ones printed. ♦ when you change the print speed. ♦ when you change to a diffe rent tag size from the last ones printe d.

To change the setting, f rom the Main Menu, select Setup, then S upply. Then, follow these st eps.

1. Press  or  until you see

SUPPLY  Knife Ctrl

2. Press Enter/Pause. T he current setting is displa yed, for example:

Enter knife ctrl [-20/20]: +0

3. Press  or  to change the knif e control. You may need to experiment

and cut a few test tags to check the tag cut length. Pressing  decreases the value;  increases it .

Note: Depending on how unevenly the tags are c ut, always start with a

small number, such as +- 1 or 2.

4. Press Enter/Pause when the number you need appears.

Press Escape/Clear until you see the Main Menu.

Setting Supply Options 4-17

Setting the Error Action

Error Action

Standard

Peel

Verifier

with Peel

RFID wit h

Peel

Overstrike/Continue 1 -5

Normal (no overstrike)

Yes

The recovery action from an e rror condition is in the Setup, Sup ply Menu. You can change how the printer res ponds to a bad scan. The choices include normal and overstrik e/continue one to five consec utive bad scans. The overstrike pattern is created to prevent someone f rom using a bad label.

Selecting overstrik e and continue 1x-5x sets the number of times the printer prints an overstrike patt ern on consecutively bad labe ls before generating an error. The user must clear the er ror before operation ca n continue.

Do not use the overstrike action w ith

♦ Peel mode ♦ String tag supplies

For more information about the error actions, see t he following table.

Consider this scenario w hen the error action is set to overst rike/continue 3x: If the printer errors on the first label, an overstrik e pattern is printed, but the printer attempts to r eprint the image up to three times. If the third consecutive label also g enerates an error, an overstrike pat tern is printed; however, the printer st ops and the error message is displa yed. The operator must resolve the error condit ion before printing continues.

In the above example, if the third label did NOT generate an er ror,

♦ the batch image is printed ♦ the consecutive error count er is reset ♦ the printer continues pr ocessing the batch.

4-18 Operator's Handbook

Normal (default)

The printer errors and t he condition causing the error is displayed. T he error must be cleared before operat ion can continue. An operator must press Escape/Clear to clear the error and continue print ing. No overstrike pattern is printed.

Overstrike/Continue 1x Overstrike/Continue 2x Overstrike/Continue 3x Overstrike/Continue 4x Overstrike/Continue 5x

The printer prints an overst rike pattern on one, two, three, four, or five consecutive labels and stops printing afte r the selected number of overstrike patterns ha ve been printed. An operator must press Escape/Clear to clear the error and continue print ing. Do not use the label with the overstri ke pattern.

Note: The printer re-calibrat es (feeds a blank

label) after a motion or verif ier error.

To change the setting, f rom the Main Menu, select Setup, then S upply. Then follow these steps.

1. Press  or  until you see

SUPPLY  Error Act ion

2. Press Enter/Pause. T he current setting is displa yed, for example:

ERROR ACTION  Ostrk/Cont 1x 

3. Press  or  to see the other options. Af ter you display the option you

want, press Enter/Pause.

4. Press Escape/Clear until you see the Main Menu.

Note: Depending on the selected error action, you may or may not see a

label with the overstri ke pattern.

Setting Supply Options 4-19

Setting the Print Contrast

Cancel All

Print Mode

Batch Entry

Repeat Batch

Batch Options

Setup

Scripts

Diagnostics Supply

Contrast

Defaults

Network

Port Settings

Flash Memory

Verifier

RFID

The print contrast cont rols the darkness of the printing on your supply. The range is -699 to +699 and the def ault is 0. Having the correct print contrast setting is important becaus e it affects how well your bar code s scan and how long your printhead last s. You can use a verifier to check the bar code print quality.

Main Menu

High contrast setting s may

♦ require additional pri nthead cleaning. ♦ create bar code growth, lead ing to reduced scanning.

CAUTION: Setting the print contrast higher than 399 reduces the print head

warranty to 100,000 inches and m ay damage the printhead.

1. From the Main Menu, press  or  until you see

MAIN MENU  Setup 

2. Press Enter/Pause. You will be at the Setup menu. Press  or  until

you see

SETUP  Contrast 

3. Press Enter/Pause. The current setting is displayed, for example:

Enter contr ast [-699/+699]: +0

4. Press  or  to change the contrast. Pressing  darkens the print;  lightens the print.

4-20 Operator's Handbook

Feed/Cut acts as a toggle s witch to change the value by 10 or 1.

For example, to make the cont rast 50 (from the default of 0), press Feed/Cut, then press  five times (50 ).

5. Press Enter/Pause to select either "Yes" or "No" to print a test label and

check the print contrast . Press Enter/Pause.

6. Press Escape/Clear until you see the Main Menu.

We recommend you check the bar code print quality with a bar code verifier. If you do not have a bar code verif ier or scanner, check the bar code visually. A bar code that is in spe c has complete bars, clear sp aces, and small alphanumeric charac ters look complete. An in spec bar code may not look as good as one that is too dark , but it has the highest scan rate.

Dark IN SPEC Light

Setting Supply Options 4-21

Enabling the Verifier

The verifier scans and check s the quality of bar codes as they ar e printed. The optional verifier m ust be purchased separately. T he verifier scans parallel bar codes; it c annot scan serial bar codes.

The verifier must be enabled and s et up before you can scan bar codes. For additional set up procedures, refer to your verifier's Operating

Instructions. To enable the verifier, from the Main Menu, select Setup, t hen Verifier.

Then follow these steps.

1. Press  or  until you see

VERIFIER  State

2. Press Enter/Pause. The current setting is displayed, for example:

VERIFIER Disabled 

3. Press  or  to see the other option. Af ter you display the option you

want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

4-22 Operator's Handbook

Cancel All

Print Mode

Batch Entry

Repeat Batch

Batch Options

Setup

Scripts

Diagnostics

Supply

Contrast

Defaults

Network

Port Settings

Flash Memory

Verifier

RFID

Serial

Comm

Parallel Comm

SETTING COMMUNICATIONS

This chapter tells you ho w to set the serial or parallel communication values. These values provide the link f or normal online printing.

Main Menu

You need to set your Serial Comm v alues to match your computer' s online communications. Before ente ring the communication value s, see your System Administrator.

The serial communication values are listed in the table b elow.

Option Choices Default

Baud rate 1200/2400/4800/9600/19200/

9600

38400/57600/115200 Word length 7/8 8 Stop bits 1/2 1 Parity None/Odd/Even None Flow control None/Xon/Xoff/DTR/CTS DTR Reset No/Yes No

Setting Communications 5-1

Setting the Baud Rate

To change the setting, f rom the Main Menu select Setup, Port Settings, then Serial Comm. If password protect ion in enabled, press Feed/Cut three times, then press Enter/Pause bef ore you see the Setup Menu opt ions. Then, follow these steps.

1. Press  or  until you see

SERIAL COMM Baud Rate 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

BAUD RAT E  9600 

Press  or  to display the baud rate you n eed, then press Enter/Pause. Press Escape/Clear until you see the Main Menu.

Setting the Word Length

To change the setting, f rom the Main Menu select Setup, Port Settings, then Serial Comm. Then, follo w these steps.

1. Press  or  until you see

SERIAL COMM  Word Length 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

WORD LENGTH  8

3. Press  or  to display the word length you need, then press Enter/Pause. Press Escape/Clear u ntil you see the Main Menu.

5-2 Operator's Handbook

Setting the Stop Bits

To change the setting, f rom the Main Menu select Setup, Port Settings, then Serial Comm. Then, follo w these steps.

1. Press  or  until you see

SERIAL COMM  Stopbits 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

STOPBITS 1 

3. Press  or  to display the number of stop bits you nee d, then press Enter/Pause. Press Escape/Clear u ntil you see the Main Menu.

Setting the Parity

To change the setting, f rom the Main Menu select Setup, Port Settings, then Serial Comm. Then, follo w these steps.

1. Press  or  until you see

SERIAL COMM  Parity 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

PARITY None 

3. Press  or  to display the parity you need, then press Enter/Pause. Press Escape/Clear until you see the Main Menu.

Setting Communications 5-3

Setting the Flow Control

To change the setting, f rom the Main Menu select Setup, Port Settings, then Serial Comm. Then, follo w these steps.

1. Press  or  until you see

SERIAL COMM  Flow Control 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

FLOW CONTROL  DTR 

3. Press  or  to display the flow control you need, then press Enter/Pause. Press Escape/Clear u ntil you see the Main Menu.

XON is 17; XOFF is 19. Set flow contr ol to DTR for PC computers (unless you have XON/XO FF software).

Resetting to Default Values

To change the setting, f rom the Main Menu select Setup, Port Settings, then Serial Comm. Then, follo w these steps.

1. Press  until you see

SERIAL COMM  Reset

2. Press Enter/Pause.

Are you sure? No 

Press  or  to make your selection, then p ress Enter/Pause. If you select "Yes," the following de faults are restored: 9600 baud, No parity, 8 bit word length, and 1 stop bit. Press Escape/Clear until you see the Main Menu.

5-4 Operator's Handbook

Using Parallel Communications

The parallel communications m enu allows you to set the values for the active parallel port. The values a re listed in the table below.

Note: Tur n the printer off and back on when you c hange the port or mode

settings.

Option Choices Default

Port External/Internal External Mode Compatible/IEEE-1284 Compati ble (Centro nics mode)

Setting the Port

To change the setting, f rom the Main Menu select Setup, Port Settings, then Parallel Comm. Then, follo w these steps.

1. Press  or  until you see

PARALLEL COMM Port 

2. Press Enter/Pause.

PORT External 

3. Use  or  to select either "External" or "Internal." Press Enter/Pause. The internal port is used f or printer options installed inside the printer, such as the Ethernet comm unication port. The external por t is used to connect a printer cable or external device directly to t he parallel port.

4. Press Escape/Clear until you see the Main Menu.

Setting Communications 5-5

Setting the Mode

To change the setting, f rom the Main Menu select Setup, Port Settings, then Parallel Comm. Then, follo w these steps.

1. Press  or  until you see

PARALLEL COMM  Mode

2. Press Enter/Pause.

MODE Compatible 

3. Use  or  to select either "Compatib le" or "IEEE1284." Press Enter/Pause. Use compat ible mode for a computer connectio n to the

printer with a parallel cab le. Use IEEE-1284 for bi-directiona l Ethernet communications. See Appen dix B, "Accessories & Options" for more information about Ether net options.

4. Press Escape/Clear until you see the Main Menu.

5-6 Operator's Handbook

Cancel All

Print Mode

Batch Entry

Repeat Batch

Batch Options

Setup

Scripts

Diagnostics Supply Contrast

Defaults

Network

Port Settings

Flash Memory

Verifier

RFID

Error

SETTING DEFAULTS

This chapter explains how to select the monetary sig n, secondary sign, decimal places, slashe d zero, power-up mode, prom pt set, imaging errors, ignore conf iguration packets, disable er ror retry, and adjust the image length.

This chapter also explai ns how to format flash, check the available flash memory, and pack flash memor y.

Monetary Sign

Secondary Sign

Decimal Places

Slashed Zero

Powerup Mode

Prompt Set

Flash Storage

No Image

Ignore Config

Error Retry

Adjust Length

You can set your printer c onfigurations to fit your dail y operation, using either the offline menus or the online configuration opt ion. After an option is selected in the online c onfiguration or offline Setup Menu, the option is saved when the printer is t urned off.

Setting Defaults 6-1

The default options are listed in the table below.

Option

Choices

Default

Monetary sign None/USA/UK/Japan/

Germany/France/Spain/ Italy/Sweden/Finland/ Austria/India/Russia/

Korea/Thailand/China/Euro-Dollar Secondar y Sign No/Yes No Decimal Plac es 0/1/2/3 2 Slashed Zer o No/Yes No Power-up Mode Online/Offline Online Prompt Set English/French/German/

Spanish-ES/Japanese/Portuguese/

Italian/Swedish/Spanish 2/

Danish/Dutch/Finnish/Norwegian Numeric Form at

Flash Storage Disabled/Enabled Disabled No Image Errors Disabled/Enabled Disabled Ignore Confi g Disabled/Enabled Disabled

Error Retr y Disabled/Enabled Enabled Adjust Lengt h -30 to 30 0

Default, Ar abic-Indic, Eastern

Arabic

USA

English

Default

The monetary sign, secondar y sign, and decimal places optio ns are used in conjunction with optio n 42. Refer to the optional Packet R eference Manual for more information.

Note: The se ttings for Monetary Sign, Secondar y Sign, Slashed Zero, and

Decimal Places are applied when a format is downloaded. Cha nging the settings does not aff ect batches already in the printer.

6-2 Operator's Handbook

Country

Currency

Description

€

Setting the Monetary Sign

You can also select None if you do not want a monetary sign to pr int in price fields. The monetary sign s available for 15 countries ar e shown in the table below.

USA $ dollar UK £ pound Japan ¥ yen Germany France F franc Spain P peseta Italy L. lira Sweden Kr krona Finland Austria India Rs rupee Russia Korea Thailand China ¥ yuan Euro-Dollar

2 6

deutsche m ark

markka schilling

ruble won baht

euro-dollar

To change the setting, f rom the Main Menu, select Setup, then D efaults. If password protection i n enabled, press Feed/Cut three times, then press Enter/Pause before you s ee the Setup Menu options. Then, follow these steps. To exit an option withou t changing the setting, press Escape/Clear.

1. Press  or  until you see

DEFAULTS  Monetary Sign 

Setting Defaults 6-3

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

MONETARY S IGN  USA 

3. Press  or  until you see the country's mo netary sign you want.

4. Press Enter/Pause. Press Escape/Clear until you see the Main menu.

Setting the Secondary Sign

If you select USA as the monetar y sign, you can print amounts less than $1.00 either by using a dollar sign and decimal ($0.30) or by using a cent sign (30¢).

♦ If you set the secondary sign opt ion to No, prices under $1.0 0 will print

like this: $ .4 5

♦ If you set the secondary sign opt ion to Yes, prices under $1.0 0 will print

like this: 45¢

The same option applies to t he appropriate secondar y sign for monetary signs other than USA.

To change the setting, f rom the Main Menu, select Setup, then D efaults. Then, follow these steps.

1. Press  or  until you see

DEFAULTS  Secondar y Sign 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

SECONDAR Y SIGN No 

3. Press  or  until you see the option you want . Then press Enter/Pause. Press Escape/Clear u ntil you see the Main menu.

6-4 Operator's Handbook

Setting the Number of Decimal Places

You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In U.S. currency, you might print prices like this: $24.00 (2 decimal places) or like this: $24 (0 decima l places).

1. Press  or  until you see

DEFAULTS  Decimal Places 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

DECIMAL PLACES  2 

3. Press  or  until you see the option you want . Then press Enter/Pause. Press Escape/Clear until you see the Main menu.

Setting the Slashed Zero Appearance

The slashed zero feature let s you select how you want the zero character printed; either without a slash, 0 or, with a slash, Ø.

Standard or reduced fonts p rint the slashed zero character (Ø) . Bold and OCR fonts print the standard zero (0) only. The slashed zero se lection does not take effect until the f ormat is sent to the printer again. If you change the way zero is printed, you mu st resend your formats.

To change the setting, f rom the Main Menu, select Setup, then D efaults. Then, follow these steps.

1. Press  or  until you see

DEFAULTS  Slashed Zero 

2. Press Enter/Pause. The current setting is displayed, for example:

SLASHED ZERO No 

Setting Defaults 6-5

3. Press  or  until you see the option you want . Then press Enter/Pause. Press Escape/Clear u ntil you see the Main Menu.

Setting the Power-Up Mode

Power-up mode lets you decide ho w your printer starts each time you t urn it on. If you want the printer t o be ready to start printing when it is turned on, use the Online power-up mode. If you want the operator to perform some other task first, use the Off line power-up mode.

To change the setting, f rom the Main Menu, select Setup, then D efaults. Then, follow these steps.

1. Press  or  until you see

DEFAULTS  Powerup Mode 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

POWER UP MODE Online 

3. Press  or  until you see the option you want . Then press Enter/Pause. Press Escape/Clear u ntil you see the Main menu.

Changing the Prompt Set

Prompt set determines which lang uage displays on the printer 's menu. You can select English, French, German, Spanish-ES, Japanese, Portuguese, Italian, Swedish, Spanish 2, Danish, Dutch, Finnish, and Norwegian. Some prompts may remain in English, e ven if you select a diff erent language.

To change the setting, f rom the Main Menu, select Setup, then D efaults. Then, follow these steps.

1. Press  until you see

DEFAULTS  Prompt Set 

6-6 Operator's Handbook

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

PROMPT S ET English 

3. Press  or  until you see the option you want . Then press Enter/Pause. Press Escape/Clear u ntil you see the Main menu.

Note: This opt ion only affects the display ed prompts. It does not chan ge

what is printed by the print er.

Setting the Numeric Format

Numeric format determines how numeric values appear in your printed data. To change the setting, f rom the Main Menu, select Setup, then D efaults.

Then, follow these steps.

1. Press  or  until you see Numeric For mat.

DEFAULTS  Numeric Format 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

NUMERIC FORMAT  Arabic-Indic 

3. Press  or  until you see the optio n you want. Then press

Enter/Pause. Press Escape/Clear u ntil you see Main menu.

Note: This opt ion only affects the prom pts; it does not affect what print s.

Examples

Default: 95% cotton Arabic Numerals with Arabic C haracters:

Arabic-Indic: Eastern-Arabic:

Setting Defaults 6-7

Using Flash Storage

Flash storage allows pack ets (with "R" or "N" selectors) t o be stored in flash memory, instead of volati le RAM. Packets stored in flash m emory are saved when the printer is turned off . However, flash memory storag e is limited.

Note: You must f ormat flash memory befor e enabling this option.

Formatting flash memory is onl y required once during initia l printer setup.

To change the setting, f rom the Main Menu, select Setup, then D efaults. Then, follow these steps.

1. Press  until you see

DEFAULTS  Flash Storage

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

FLASH STO RAGE Disabled 

3. Press  or  until you see the option you want . Then press Enter/Pause. Press Escape/Clear u ntil you see the Main menu.

6-8 Operator's Handbook

Disabling Image Errors

You can disable image error reporting. Image errors occu r when there is a problem producing a complet e label. You must press Escape/Clear to clear an image error.

Image errors include

600

601

603

611

612

613

unable to imag e batch problem dur ing imaging missing batch invalid font , bar code or densit y missing b atch data reference point off label

614

615

618

620

621

622

portion of f ield off la bel invalid PDF417 bar code data invalid font size missing fon t data invalid downloaded font not enough f ont memor y

Note: W ith this option enabled, the f ormat may not print as expected and

no error is reported. For exam ple, bar codes require a non-print zone and if a bar code is placed too cl ose to the edge of the label, no error is reported and t he bar code may not scan properly.

Error 616 (bar code dot shif ting failed) is always report ed. To change the setting, f rom the Main Menu, select Setup, then Defaults.

Then, follow these st eps.

1. Press  or  until you see

DEFAULTS  No Image Error 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

NO IMAGE ERRORS Disabled 

3. Press  or  until you see the option you need . Then press Enter/Pause.

Setting Defaults 6-9

4. Press Escape/Clear until you see the Main Menu.

Ignoring Configuration Packets

You can ignore all online conf iguration packets. If the pr inter receives data from a host system or soft ware package that includes onlin e configuration packets with the format, those online configuration pack ets can be ignored. Ignoring these pack ets is useful when you cannot change your host’s data or when you want the printer t o operate as specified through t he printer’s menu.

Note: W e recommend changing your host’s data stream, but if that is not

possible, enable this opt ion. Use caution if ignorin g online configuration pack ets, because the printer may need the conf iguration for proper opera tion.

To change the setting, f rom the Main Menu, select Setup, then Defaults. Then, follow thes e steps.

1. Press  or  until you see

DEFAULTS  Ignore Config 

2. Press Enter/Pause. The curr ent setting is displayed, f or example:

IGNORE CONFIG Disabled 

3. Press  or  until you see the option you want . Then press Enter/Pause.

4. Press Escape/Clear until you see the Main Menu.

6-10 Operator's Handbook

Using Error Retry Mode

You can set the printer to enable or disable error retr ies. The default is enabled, which means the pr inter tries to reprint the la bel where the error occurred and then continues pr inting the remainder of t he batch. Depending on your environment, you may not want jobs reprinted.

♦ Select “enable error ret ry” to reprint the batch (j ob) that was in process

when the error occurred.

♦ Select "disable error ret ry" to cancel the batch where a su pply error

occurs while the batc h. For example, an error occur s on label 5 with a batch quantity of 25, the batch is c anceled and the remaining 20 labels are not printed. The host m ust know which batch was canceled and resend it.

Note: W e only recommend disabling error retry when sending batches of

one or with RFID supplies. Use caut ion disabling error r etry because batches are delete d and, therefore, may be incomplet e. The host must resend the cancele d batch.

To change the setting, f rom the Main Menu, select Setup, then Defaults. Then, follow these steps.

1. Press  or  until you see

DEFAULTS  Error Retry 

2. Press Enter/Pause. You see

ERROR RETRY  Enabled

3. Press  or  until you see the option you want . Then, press Enter/Pause.

4. Press Escape/Clear until you see t he Main menu.

Setting Defaults 6-11

Adjusting the Image Length

Using this setting requir es continuous (non-indexe d) supply. The printer ignores this setting (do es not error) when using other supply types.

This setting increases or decreases the image lengt h based on the percentage entered. Valu es are in tenths of a percent .

Note: If a p rint image is defined close to the labe l’s edge and adjust imag e

length is set to a negati ve value, the printed image may not be complete. Some of the image may be lost. Verify your printed image is complete.

Examples

Format A is 10.0 inches long (as d efined in the format header ). Image Length is +20 Format A prints 10.20 inches long.

Format B is 6 inches long (a s defined in the format header) . Image Length is -30 Format B prints 5.82 inches long.

Note: Ref er to the Packet Reference Manua l f or more information about

defining the format header.

6-12 Operator's Handbook

To change the setting, f rom the Main Menu, select Setup, then Defaults. Then, follow these steps.

1. Press  or  until you see

DEFAULTS  Adjust Length

2. Press Enter/Pause. You see

ADJUST LENGTH [-30/30]: +0

3. Press  or  to adjust the image’s length. Pressing  decreases the setting, which reduces t he image length by the entered per centage. Pressing  increases the set ting, which increases the imag e length by the entered percentag e.

Note: Press t he left function button to chang e the amount (by 1 or 10).

4. Press Enter/Pause when the number you need appears. Press Escape/Clear until you see t he Main menu.

Setting Defaults 6-13

Using Flash Memory

The flash memor y options are listed in the table b elow.

Option Choices Default

Format Flas h No/Yes No Unused Flas h NA NA Pack Flash No/Yes No

Formatting Flas h Memory

Before storing pack ets in flash memory, downloading a sc ript, or if the printer's firmware is u pdated, you must format t he flash memory.

Formatting flash memor y is only required once during initial printer setup.

Note: W hen you format flash memory, the script and any downloaded

TrueType® fonts saved in the pr inter's flash memory are delet ed and must be resent to the printer.

To format flash memory, f rom the Main Menu, select Setup. T hen, follow these steps.

1. Press  or  until you see

SETUP  Flash Memory 

2. Press Enter/Pause.

FLASH MEM ORY Format Flas h 

3. Press Enter/Pause.

Are you sure? No 

4. Press  to display "Yes" and press Enter/Pause.

6-14 Operator's Handbook

CREATING FLASH FILE SYST EM 1

The printer's flash mem ory is cleared and reformatt ed. This process may take several minutes. T he printer reboots automatically af ter formatting flash memory. You need to resend an y fonts you want to use to f lash memory again. You return to t he "Print Mode Ready" menu.

Checking Available Flash Memory

If you receive errors when down loading a script or other p ackets, make sure you have enough flash mem ory available.

Note: W hen you format flash memory, the scr ipt and any downloaded

TrueType fonts saved in t he printer's flash memor y are deleted and must be resent to the printer.

To check available flash m emory, from the Main Menu, select Se tup. Then, follow these steps.

1. Press  or  until you see

SETUP  Flash Memory 

2. Press Enter/Pause.

3. Press  or  until you see

FLASH MEM ORY  Unused Flash 

4. Press Enter/Pause. You see the number ( in bytes) of available flash memory.

Unused Flas h  1006216_

5. Press Escape/Clear until you see t he Main menu.

Setting Defaults 6-15

Packing Flash Memory

Packing flash memory permane ntly removes any deleted f iles from memory. Periodically select thi s option to "clean up" the p rinter's memory. Any deleted files are removed f rom memory when you pack flash.

To pack flash memory, f rom the Main Menu, select Setup. Then, follow these steps.

1. Press  or  until you see

SETUP  Flash Memory 

2. Press Enter/Pause. Press  or  until you see

FLASH MEM ORY  Pack Flash

3. Press Enter/Pause.

Are you sure? No 

4. Press  to display "Yes" and pr ess Enter/Pause. All the deleted files in f lash memory are permanently erase d.

5. Press Escape/Clear until you see t he Main menu.

6-16 Operator's Handbook

Memory Guidelines

Use these basic guidelines when storing files in your prin ter's memory.

♦ Your printer may have volati le RAM (packets deleted when the p rinter is

turned off), non-volatile RA M (packets saved when the print er is turned off), and flash memory (packet s saved when the printer is t urned off). Each printer has a diff erent limit of available memor y.

♦ Before you save any packets in f lash memory, you must form at flash

memory first. See "Formatting Flash Memor y" for more information.

♦ Formats, graphics, and c heck digits can be saved in flash (bu t they are

also duplicated in RAM). Any pack ets saved in flash cannot exc eed the memory available in RAM.

♦ Fonts are stored diff erently in flash. For example, the 982 5 printer has

very limited flash f ont memory and one TrueType font m ay exceed that limit. If you print Tr ueType or double-byte Asian fonts, use a 9855 or 9860 printer with the exte nded memory option.

♦ There is not a 1-to-1 ratio between the memo ry in your printer and the

memory in your PC. For example, a f ile that is 5K in Windows may require 15-20K to store in your pr inter.

♦ When using graphics, use the lowest-resolution graphic pos sible. If your

printer uses a 203 dpi printhead , the graphic's resolutio n should be 150 to 200 dpi. In fact, 96 dpi may work . Try to create the smallest f ile size possible.

♦ Use temporary storage f or graphics that are only used once or twice.

However, if you have a logo t hat is used on multiple form ats, save the graphic in flash. Once ag ain, try to create the smallest f ile size possible for your graphic.

♦ Each line in a packet requir es the same amount of memory. T he smaller

the format, the less memor y required to save it.

Setting Defaults 6-17

Setting Batch Options

You can select Batch Options t o change, which prompts appear during Batch Entry mode and set default values for those prompts. Custom izing which prompts appear during bat ch entry can reduce the time it tak es to enter data for a format. If the optional k nife is not installed, you can pre vent those prompts from appearing during batch entry mode. If you set a n ew default value for an option, that value is used even if the prom pt is not displayed. If you do not change a default value f or an option, the system defa ult is used if the prompt is not displayed.

Note: Setting batch options requires th e optional keypad, which must b e

purchased separately .

Refer to your keyboard's Operating Instructions for more information.

Setting Up the Network Printer

Your System Administrat or should refer to the MonarchNet2 Operating Instructions (availab le on our Web site) for more inf ormation about your

network printer.

Setting Up the RFID Printer

To set up your RFID printer, r efer to the Packet Reference Manual or Application Notes (a vailable on our Web site). To load supplie s or perform care and maintenance, r efer to the RFID Operator’s Handbo ok.

6-18 Operator's Handbook

Cancel All

Print Mode

Batch Entry

Repeat Batch

Batch Options

Setup

Scripts

Diagnostics

Script

Info

Script

Polling

Commands

USING SCRIPTS

This chapter explains how to load, enable, and delete scr ipts. You can also enable status pol ling and immediate command s.

Using the Scripts menu req uires custom software. It allows you to print data streams written for other pr inters.

Note: Ig nore these menus if you do not use Script s.

Main Menu

Load

Enable

Script

Delete

Status

Immed

Your System Administrat or may limit access to this menu to prevent supply, network, script, or communication settings from being changed. If password protection is turned o n, you see

Enter Passwor d _ _ _ _ _ _

when you try to access the scr ipts menu. Get the password fr om your System Administrator t o continue.

Using Scripts 7-1

Initial Script Startup Procedures

Before you can start using a scr ipt, check the following items:

♦ Check to see if a script is alread y loaded in the printer. See "Viewing

Script Information" to continue.

♦ Format flash memory, if needed. See "Formatting Flash Memor y" in

Chapter 6 for more informat ion.

♦ Download a script to the print er, if needed. See "Downloading a Script"

to continue.

Viewing Script Information

1. To see if your printer has a script loaded from the Main menu, press

 or  until you see

MAIN MENU  Scripts 

2. Press Enter/Pause. If password protection in enab led, press Feed/Cut2

three times, then press Enter/Pause before you see the Script s Menu options.

3. Press2  or  until you see

SCRIPTS  Script Info 

4. Press Enter/Pause. W hat you see depends on the script. If a script is

not loaded, you see "No script loa ded." If a script is loaded, you see the script name and version num ber, for example,

MYSTORE Version 1.0

If a script is already loaded, see "Enabling a Script," t o continue. If you need to download a script, see "Formatting Flash Memor y" in Chapter 6.

7-2 Operator's Handbook

Downloading a Script

Follow these instructions t o download a script from th e MS DOS prompt. Set the communication param eters using the MODE command. T hen, prepare the printer to accept a script .

1. From the printer' s Script Menu, press  or  until you see

SCRIPTS Load Script 

2. Press Enter/Pause.

Script Load Ready

Note: Only one scr ipt can be loaded in the printe r at a time. When downloading a script, if you receive an error:

♦ Check the available flas h memory. See "Checking Available Flash

Memory" in Chapter 6 for more information.

♦ Format flash memory. See "Form atting Flash Memory" in Chapt er 6 for

more information.

After downloading a script , if the script does not appear to be loaded, try formatting flash memor y and download the script ag ain.

Using Scripts 7-3

Enabling a Script

The script must be enabled bef ore you can use it. To enable or disable a script:

1. From the Script Menu, press  or  until you see

SCRIPTS  Enable Script 

2. Press Enter/Pause.

Enable Script ?  Yes

3. Use  or  to select either "Yes" or " No" and press Enter/Pause. Selecting "Yes" start s the script. Selecting "No" stops the script. If you select "Yes," when you t urn off the printer and turn it back on, the script automatically starts.

Once the script is enabled, you will see

Print Mode S Ready

The "S" in the lower left-hand cor ner of the screen indicates the printer has a script loade d and enabled (the script is r unning).

7-4 Operator's Handbook

Deleting a Script

You can delete a script from the printer's memory. To delete a script:

1. From the Script Menu, press  or  unt il you see

SCRIPTS  Delete Script 

2. Press Enter/Pause.

Are you sure?  Yes

3. Use  or  to select either "Yes" or " No" and press Enter/Pause. Selecting "Yes" deletes t he current script.

Note: The f lash memory used by the script is not available for other scripts

or fonts until the flash m emory is reformatted. However, when you format flash memory, you m ust resend the script and any downloaded fonts to the pr inter.

4. Press Escape/Clear until you see the Main Menu.

Using Scripts 7-5

Enabling Status Polling

Status polling allows yo u to obtain information about the readiness of the printer and the current (or last received) print job. Your System Administrator can enable st atus polling while the print er is running in Script mode. To enable status polli ng:

1. From the Script Menu, press  or  unt il you see

SCRIPTS Status Polling 

2. Press Enter/Pause.

Enable Polli ng No 

3. Use  or  to select either "Yes" or " No" and press Enter/Pause. The default is "No."

7-6 Operator's Handbook

Using Immediate Commands

Your System Administrat or can use immediate commands t o reset the printer or cancel and repeat batches . Immediate commands are tur ned on or off through an MPCL packet . Your System Administration shou ld refer to the Packet Reference Manual (a vailable on our Web site) f or more information about immediate commands and c ontrol characters.

Use this option to set whet her the ADK script processes or ignores an immediate command control cha racter.

To enable the ADK script to pr ocess immediate commands:

1. From the Script Menu, press  or  unt il you see

SCRIPTS  Immed Commands

2. Press Enter/Pause.

Enable Imm ed?  Yes

3. Use  or  to select either "Yes" or " No" and press Enter/Pause. T he default is "No."

Selecting "Yes" allows t he immediate command control char acter to be processed by the printer and per forms the requested imm ediate command. Selecting "No" prevent s the script and printer f rom processing the immediate command contr ol character. Instead, the im mediate command control charact er and immediate command are t reated as data.

4. Press Escape/Clear until you see the Main Menu.

Using Scripts 7-7

7-8 Operator's Handbook

Cancel All

Print Mode

Batch Entry

Repeat Batch

Batch Options

Setup

Scripts

Diagnostics

Print Mode Ready

PRINTING

This chapter explains how to

♦ use on-demand mode printing. ♦ print an error label. ♦ print, pause, restart, cancel, and repeat a batch.

You can send format, batch, and g raphic data to the printer fr om a host. When the printer recei ves the data, batches begin printi ng automatically. The optional Packet Reference Manua l tel ls how to create, store, and download the data necessar y to print batches. You can also u se the Monarch® MPCL™ Toolbox uti lities to create and download pac kets.

Main Menu

Printing

Before you print, make sur e the printer is connected and r eady to receive data.

1. Turn on the printer. Your printe r is ready to receive and print ba tches when you see "PRINT MODE Ready."

2. Download a format and a batch. Refer to the optional Packet Ref erence Manual for inform ation on downloading print jobs.

3. The printer prints a str ip of labels.

4. Remove the printed labels.

Printing 8-1

Note: If t he printer will be unused for extended p eriods of time, we

recommend leaving the print head unlatched.

An optional keyboard is also available to enter offline bat ch data. The keyboard must be purchased sep arately. If there are of fline batches in the print queue, the off line batches print after the do wnloaded batches have printed.

On-Demand Mode Printing

When this printer is oper ating in the on-demand mode, the next label prints when the previous label is remo ved from the printer or when Feed/Cut is pressed. The display sho ws "Printing X of Y" until all t he labels in the batch are printed.

If you have purchased the opt ional peel module, you must use on-demand printing with peel mode. If you are using peel mode, remove th e excess backing paper by pulling up across the saw-toothed tear edg e. Make sure the backing paper tears at the edge. Hold the leading edge of peeled labels when printing on stock longer than six inches. T he minimum feed length for peel mode is 1.5 inches. You m ust use non-perforated supplies f or peel mode. The maximum speed for peel mode is 8.0 ips.

Note: W e recommend using 0.5-inch gap supplies in pee l mode when

backfeed is disabled.

Printing an Error Label

If the printer displays a dat a error (errors 0-499), press Feed to print an err or label and continue printing. See your System Administrator about the er ror label.

8-2 Operator's Handbook

Cancel Batch

Cancel All

Print Mode

Restart Batch

Pausing a Batch

You can pause printing by pressing Enter/Pause. You may want to interrupt a batch to make adjustment s for:

♦ Loading a different roll of supply or a ribbon. See Chapter 2 , "Loading

Supplies" or Chapter 3, "Loading Ribbon" for more inf ormation.

♦ Adjusting the supply posit ion or contrast using the Setup m enu. See

Chapter 4, "Setting Supply Opt ions" for more inform ation.

When you press Enter/Pause you will see

PAUSE MEN U  Print Mode 

You can press Enter/Pause to resum e printing or press  or  to displa y the Pause Menu options.

The following chart sho ws the Pause Menu options.

Pause Menu

Restarting a Batch

You can reprint a paused batch f rom the beginning (using t he original quantity).

1. When you press Enter/Pause, you will see

PAUSE MEN U  Print Mode 

2. Press  or  until you see

PAUSE MEN U  Restart Batch 

3. Press Enter/Pause. The batch st arts printing from the beg inning.

Printing 8-3

Canceling a Paused Batch

Cancel Batch

Cancel All

Print Mode

Restart Batch

Cancel Batch

Cancel Format

Cancel Graphic

Cancel Font

You can cancel a paused batch, del ete a format, graphic, or f ont in memory, or all the batches waiting to print.

Note: Bef ore any format, graphic, or font in memory can be deleted, you

must cancel all batches.

Pause Menu

You can cancel a batch by pressing Escape/Clear while the bat ch is printing, or you can use t he Pause menu to cancel a batch.

1. Press Enter/Pause to interr upt printing.

PAUSE MEN U  Print Mode 

♦ If you want to cancel only the pa used batch, skip step 3. ♦ If you want to cancel all the b atches, skip step 2.

2. To cancel only the paused batch, press  or  until you see

PAUSE MEN U Cancel Batch 

Then press Enter/Pause. T he batch is deleted and the printer p rints any remaining batches.

8-4 Operator's Handbook

3. To cancel all the batches (inc luding the paused batch), pr ess  or  until you see

PAUSE MEN U  Cancel All 

and press Enter/Pause.

Cancel Batches ? No 

4. You can

♦ exit without canceling any batches. Press Escape/Clear or

press  to display No and then press Enter/Pause. The printer returns to the Pause menu. Pres s  or  to select another function from the Pause Menu, or to r eturn to Print Mode and print all t he batches.

♦ cancel all batches in the print queue. Press  to display Yes, then

press Enter/Pause.

Cancel Form at? No 

Press  or  then press Enter/Pause. If password protection is enab led, you are prompted to ent er a

password before the form ats, graphics, and fonts ar e deleted. Press Feed/Cut three times and the n press Enter/Pause.

All formats are deleted. If you enter the wrong password, y ou return to the Main menu. For more inf ormation about password protect ion, see "Using Password Prote ction" in Chapter 10. If passwor d protection is disabled , you will see

Cancel Graphic? No 

Press  or  then press Enter/Pause.

Cancel Font? No 

Printing 8-5

Press , then press Enter/Pause. You ret urn to the Pause menu. If you select "Yes," these pr ompts delete ALL formats, graphics, and/or fonts in the printer.

5. Press  or  to select another function f rom the Pause menu, or to return to Print mode.

Repeating a Batch

Before you start printing a new batch, you can reprint the last bat ch. The batch can be either the last one you printed completely or one t hat you canceled after star ting to print.

1. From the Main Menu, press  or  until you see

MAIN MENU  Repeat Batch 

2. Press Enter/Pause.

Printing xxxx of xxxx

The number increments un til the entire batch has printed. W hen it is finished, you will see

PRINT MODE Ready

Offline Printing

Offline printing req uires the optional keyboar d, which must be purchased separately. Refer to your k eyboard's Operating Instruc tions for more information about off line printing and batch entry.

8-6 Operator's Handbook

Print Spe ed

Density

Special Printing Considerations

Keep in mind the following spec ial printing considerat ions.

Maximum

2.5/4.0/6.0 ips (inches per second)

8.0 ips Thermal Dir ect

10.0 ips Thermal

12.0* ips Thermal

*12.0 ips is the high speed option, which must be purchased separately.

♦ The minimum label feed lengt h is 0.75 inches (19 mm) using 8.0 ips or

Printing Method Printhead

Thermal Dir ect Thermal Tr ansfer

Thermal Tr ansfer

Direct/Thermal Transfer

203/300 dpi dots per inc h

203/300 dpi Not

203 dpi only Not

Knife Peel Mode

Supported Supported

Supported

Not Supporte d

Supported

Not Supporte d

Supported

higher.

♦ 94x5 emulation is not sup ported using 300 dpi. ♦ The maximum supply and image leng th with the optional 300 dpi

printhead is 12.0 inches ( 305 mm).

♦ You may need to clean the printhead a nd platen roller more f requently

when printing at high speeds. See Chapter 9, "Care & Maintena nce," for more information.

Printing 8-7

Printing TrueType® Fonts

TrueType® fonts are availab le on this printer. Tr ueType fonts are scalable and the characters print s moothly, without the j agged edges you see on bitmap fonts. When download ing a TrueType font, you do wnload the entire font. You cannot specif y a subset (particular charact ers or point size) of the font.

Note: These font files may be very large and ima ge slower than bitmap

fonts. The size of the font file, in bytes, is the minimum am ount of memory you must have availab le for fonts in the printer' s memory.

Your System Administrat or may need to reconfigure t he printer's memory to use downloaded TrueType f onts. Refer to the optional Packet Reference Manual (available on our Web site) to learn how to reconf igure the printer's memory. After reconfig uring memory, resend the f ont, format, and batch packets.

This printer can accept a T rueType font file that has been con verted to Hex or Run-Length encoding u sing the version of Font Utilit y. Font Utility is available on our Web site ( www.monarch.averydennison.com a part of the Monarch MPCL Toolb ox Utilities. You can also use a wide variety of Code Pages with Int ernational (Turkish, Latin, Spanish, etc.) characters. Using TrueT ype fonts allows you a greater range of fonts for your formats. TrueType f onts are designed to be regionally s pecific; therefore, all Code Pag es may not be supported in a given f ont. Check with your System Administrator if you need to use TrueType font s.

). Font Uti lity is

Licensing Your Fonts

We provide the Font Utilit y to help you create and download int ernational code pages/characters . However, it is your responsibi lity to license the font s you purchase and download to your printer. Contact your fo nt supplier for licensing inform ation.

Additional fonts that are compatible with this print er can be purchased from: The Electronic Font Foundr y; 11 Silwood Road; Ascot; SL5 OPY; England (0)1344 875 201

www.eff.co.uk

8-8 Operator's Handbook

CARE & MAINTENANCE

This chapter tells yo u how to

♦ clear label jams and clean the pr inter. ♦ replace a printhead.

CAUTION: Do not use sharp objects to clean t he printhead or touch the

printhead with your f ingers. This may damage the printer and require a service charg e.

Clearing Label Jams

When you are printing a nd a jam occurs, the Fault light on the print er's front panel blinks. To clear t he jam:

1. Tur n off the printer and open the cover and printhead assembly.

2. If necessary, remo ve the label roll and ribbon.

3. Remove the jammed labels a nd reload the label roll.

4. Close the printhe ad assembly and turn on the print er.

5. Press Feed/Cut to positio n the supply under the printhead.

Cleaning

The rate and frequency at which you print determines how of ten you must clean the printer.

Note: You must cle an the printhead as describ ed below to maintain

printhead life.

Care & Maintenance 9-1

You may need to clean the printhea d, sensor, and platen roller:

Voids

Exit Cover

♦ if there is any adhesive build-up in the supply path. ♦ after printing appro ximately 3 rolls of thermal

transfer/thermal dir ect supplies or after each ribbon.

♦ daily if your printer is in an e xcessively dirty,

hot, or humid environment .

♦ when you see voids or str eaking in the print

as shown.

When you are using higher speed s (with 203 or 300 dpi), and/or increas ed print contrast, we recommend cleaning the print head after each ribbon with isopropyl alcohol. If you still notice

Streaks

build-up on the printhead or black streaks on your supply, order a printhea d CLEAN-STRIP.

1. Turn off the printer and open the cover and printhead ass embly.

2. Remove the label roll and ribbon (when cleaning t he printhead).

3. Press down on the exit cov er tabs to open the exit cover on the f ront of

9-2 Operator's Handbook

the printer.

4. Clean the platen rol ler when you see significant adhesive build-up or a

label is wrapped around t he platen roller. Use a dry, sof t-bristle brush, such as a toothbrush, to c lean the standard (black) plate n roller. If the brush does not remove all the a dhesive

♦ Use isopropyl alcohol ONLY on the standard (black) platen roller.

Moisten a cotton swab with iso propyl alcohol and run the cott on swab across the platen roller. Turn the platen roller with your f inger to make sure the platen roller is cle an all the way around. After cleaning, feed sev eral inches of supply throug h without printing to remove any remaining iso propyl alcohol.

5. Moisten a cotton s wab with isopropyl alcohol. Rub the c otton swab

across the peel bar and remove an y build-up.

6. Moisten another cott on swab with isopropyl alcohol. Rub the cotton swab

across the printhead and rem ove any build-up. You may need to use a printhead CLEAN-STRIP if the printhead is extremely dirt y or you see streaks on the supply.

Printhead

Care & Maintenance 9-3

7. Rub the cotton swab acr oss the supply sensor and die cut sens or and

remove any build-up.

Die Cut Sensor

Supply Sensor

8. Clean the build-up in the supply path.

9. Let the printer dry bef ore you reload supplies.

10. Close the exit co ver by pushing firmly on it. Both latches will click int o

place.

11. Close the cover and pr inthead assembly.

12. Turn on the printer.

13. Press Feed/Cut t o position the supply under t he printhead. Resend your

format, batch, and check digit packets.

9-4 Operator's Handbook

Avery 9855 Operator Handbook

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

GETTING STARTED

Audience

Using this Manual

Unpacking the Printer

Shipping the Prin ter

9445™ Printer Online Emulation

Ordering Programmer's Manuals

About Monarch® MPCL™ Toolbox Utilities

Connecting the Power Cable

Establishing Communications

Connecting the C ommunication Cable

Using the Control Panel

Printer Sta tus Lights

Button Functions

Display

Selecting a Function

Exiting an Option

LOADING SUPPLIES

Loading Labels or Tags

Loading Labels for the Optional Peel Mode

Using the Optional Tear Bar

Using String Tag Supply

String Tag Consi derations

Adjusting the Wide/Narrow Knobs

LOADING RIBBON

Loading Ribbon

Using a High Energy Ribbon

High Energy Ribb on Limitations

SETTING SUPPLY OPTIONS

Setting the Supply Type

Setting the Ribbon

SUPPLY Ribbon 

Setting the Speed

Setting the Feed Mode

Setting the Backfeed

Changing the Position Settings

Setting the Pri nt Position

Setting the Supply Positi on

Setting the Margin Positi on

Setting the Cut Pos ition

Setting the Dispense Posi tion

Setting the Backfeed Distance

Using Batch Separators

Using Skip Index

Setting the Knife Control

Setting the Error Action

Do not use the overstrike action w ith

Setting the Print Contrast

Enabling the Verifier

SETTING COMMUNICATIONS

Setting the Baud Rate

Setting the Word Length

Setting the Stop Bits

Setting the Parity

Setting the Flow Control

Resetting to Default Values

Using Parallel Communications

Setting the Port

Setting the Mode

SETTING DEFAULTS

Setting the Monetary Sign

Setting the Secondary Sign

Setting the Number of Decimal Places

Setting the Slashed Zero Appearance

Setting the Power-Up Mode

Changing the Prompt Set

Setting the Numeric Format

Using Flash Storage

Disabling Image Errors

Ignoring Configuration Packets

Using Error Retry Mode

Adjusting the Image Length

Using Flash Memory

Formatting Flas h Memory

Checking Available Flash Memory