AT&T AT&T Wireless Home Phone Base User Manual
User Guide
AT&T Wireless Home Phone Base
Not compatible with home security systems, wireless messaging and data
services, fax service, DVR/Satellite systems, or medical alert systems, credit
card machines, IP/PBX Phone systems, dial-up or DSL internet service.
The Wireless Home Phone Base is designed to provide coverage that is
consistent with other AT&T wireless devices, but AT&T does not represent
that the Wireless Home Phone Base will be the equivalent to landline phone
service. 911 calls are routed based on the wireless network’s automatic
location technology, but you may have to provide your home address to
emergency responders. AT&T recommends that you always have an
alternative means of accessing 911 service from your home during a power
or network outage, such as a landline telephone.
Service provided by AT&T Mobility. © 2012 AT&T Intellectual Property. All
rights reserved. AT&T, the AT&T logo and all other AT&T marks contained
herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated
companies. All other marks contained herein are the property of their
respective owners.
Copyright © 2012 ZTE CORPORATION.
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or
utilized in any form or by any means, electronic or mechanical, including
photocopying and microfilm, without the prior written permission of
ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make
modifications on print errors or update specifications without prior notice.
Version No. : V1.0
Edition Time: April 2012
Manual No. : 081704100043
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Thank you for purchasing an AT&T Wireless Home Phone Base.
To get the most from your new device, check out our interactive
tutorials at att.com/tutorials. Please select Manufacturer: AT&T
and Model: Wireless Home Phone (WF720) from the drop
down menus.
Welcome to AT&T
Welcome
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Contents
Contents
Getting Started ............................................................................................................ 1
In the Box .................................................................................................................... 1
Getting to Know Your Device ........................................................................... 2
How It Works ............................................................................................................ 4
Device Installation ................................................................................................4
Voicemail ...................................................................................................................8
Transferring a Phone Number ........................................................................9
Using Your Device .................................................................................................... 10
Calling ........................................................................................................................ 10
Helpful Tips ............................................................................................................ 12
Important Information ......................................................................................... 14
E911 Service ............................................................................................................ 14
Power Outages ..................................................................................................... 14
Device Compatibility ......................................................................................... 14
In-Home Wiring .................................................................................................... 14
Frequently Asked Questions .............................................................................15
Troubleshooting ....................................................................................................... 18
Specifications ............................................................................................................23
Safety Instructions .................................................................................................24
Radio Frequency (RF) Energy .......................................................................... 26
FCC Compliance ..................................................................................................... 27
Warranty .......................................................................................................................28
How to Get Warranty Service .......................................................................30
Other Warranty Programs..............................................................................30
Notes ................................................................................................................................31
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1
In the Box
The package should contain the following items:
Getting Started
Getting Started
Phone Cable
(Optional)
Power Cord
AT&T Wireless
Home Phone Base
User Guide
Quick Start
Also Included
Back-up
Battery
2
Getting to Know Your Device
Getting Started
Power
Voicemail
Back-up Battery
Cover
Battery
Charge
Signal
Strength
On/Off
Telephone
Ports
Service
Port*
Antenna
Power
Input
*Reserved for AT&T technical support.
Service port is designed for diagnostic purposes only and is not intended for
customer use. Never place a USB-based device into the Service port of the
device under any circumstances because doing so may damage the device
and negate its warranty.
3
Getting Started
Key Icon
Name
Status Condition
Power Green Solid On
Off No power
Voicemail Green Blinking New message waiting
Off No message waiting
Battery
Charge
Green Solid High
Green Blinking Battery in use (High)
Yellow Solid Medium
Yellow Blinking Battery in use (Medium)
Red Solid Low
Red Blinking Battery in use (Low)
Off Battery not connected
Signal
Strength
Green Solid Strong
Green Blinking AT&T 3G MicroCell™ Service*
Yellow Solid Moderate
Red Solid No Service
Red Blinking Check SIM
LED Indicators
The table below describes possible states for each of the
LED indicators.
*For MicroCell owners only. MicroCell sold separately.
4
Getting Started
How It Works
Wireless Home Phone Base uses the AT&T cellular network to
provide phone service to your corded or cordless home phone(s).
Place it anywhere in your house where you have a wireless signal. It
does not require the use of a home phone wall jack like traditional
home phone service.
Wireless Home Phone Base provides many calling services, such as
voicemail, Caller ID, Call Waiting, Call Forwarding, and 3-way Calling
for your corded or cordless home phone(s). It also includes a
back-up battery in case of power outage.
Device Installation
Before You Begin
Wireless Home Phone Base works exclusively with the AT&T
cellular network and DOES NOT use your home’s phone wall jacks.
Your device should
be located:
• Where you have a
strong cellular signal
from a cell tower,
typically near a window
or outside wall.
• Near an electrical
wall outlet.
Select which phone(s) you will use with the Wireless Home
Phone Base:
• You may connect up to two phones.
• If using an existing phone, unplug it from the wall jack.
5Getting Started
Install the Back-up Battery
Remove the lid from the battery compartment.
Insert the battery connection cable into the battery port.
Place the back-up battery in the battery slot and replace the
battery cover.
During a power failure, the back-up battery enables voice
calling using a standard corded phone that does not require
external supplied power.
Notes:
• The back-up battery is intended for backup purposes only
and may take approximately five (5) hours to fully charge.
• Charge time may be impacted by environmental factors
and the back-up battery will stop charging when the ambient
temperature is outside of the temperature range allowed for
charging (32 °F - 131 °F).
•
Remove the back-up battery if the device will be disconnected
from AC power for 15 days or more to avoid possible damage.
Connect the Power Cord
Insert the small end of the power cord into the Power Input
port on the back of your Wireless Home Phone Base.
Plug the power cord into an electrical wall outlet that is not
controlled by a wall switch.
6
Check the Wireless Signal
Raise antenna to an upright position.
Confirm signal strength light is green for optimal performance.
Yellow indicates a moderate signal and may be sufficient.
Note: If you do not see a green light (strong signal), you may
want to choose an alternate installation location.
Getting Started
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