AT&T ARC1000MAP Configuration Manual

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Conguration Manual

AT&T activeARC® Performance Access Points

ARC1000MAP Single band IEEE802.11N

Access Point

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ARC1000MAP User’s Manual

Welcome!

This User’s Manual details how to set up the AT&T activeARC® ARC1000MAP access point for the very ﬁrst time.

Intended audience

This guide is designed to be used by network managers, administrators, and technicians who are responsible for installing, networking equipment in enterprise and service provider environments. Knowledge of telecommunication and internet protocol (IP) technologies is assumed.

Finding product documentation

The AT&T activeARC® product and support documentation consists of a variety of manuals, installation guides, videos, knowledge articles, sample designs, troubleshooting, and FAQ guides to assist you with the deployment of your new and innovative solution.

These and other documents are available for download at http://att.com/activearc or via the AT&T activeARC® Focus Member portal at

http://activearc.att.com/reseller/index.php.

To view PDF ﬁles, use Adobe Acrobat Reader® 5.0 or newer. Download Acrobat Reader for free from the Adobe website:

http://www.adobe.com/products.

Find additional documentation at: http://att.com/activearc.

Contact information

Phone: 855.MYARC11 (855.692.7211) E-mail: support@activearc.att-mail.com

sales@activearc.att-mail.com

Icons

Table of Contents Contact Previous Page Next Page

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ARC1000MAP User’s Manual

Welcome! ...........................................................................................i

Intended audience ................................................................................................. i

Finding product documentation ........................................................................ i

Contact information .............................................................................................. i

Icons .......................................................................................................................... i

Table of contents .............................................................................ii

Introduction ...................................................................................... 1

AT&T activeARC® series features .......................................................................2

Supported features of AT&T activeARC® web management ....................... 2

Before you start .............................................................................. 3

Package Contents .................................................................................................3

Setting up the access point.................................................................................3

How to log in to your new access point ...................................... 4

ARC1000MAP port diagram ................................................................................4

Login steps ..............................................................................................................5

Quit web network management .........................................................................6

FIT/FAT mode ......................................................................................................... 7

Introduction to the AT&T activeARC® web management ..... 9

Function deﬁnitions ..............................................................................................9

Basic Settings ..................................................................................11

Description of this access point ............................................................. 11

Device information .................................................................................... 11

Administrator password .......................................................................... 12

Serial settings ............................................................................................. 12

System settings ......................................................................................... 12

Status ...............................................................................................13

Interfaces .............................................................................................................. 13

Wired settings ............................................................................................ 13

Wireless settings ....................................................................................... 13

Explanation ................................................................................................. 14

Transmit/Receive ................................................................................................ 14

Access Point information status ............................................................14

Client Association................................................................................................ 15

Advanced Conﬁguration ..............................................................16

Ethernet Settings ................................................................................................ 16

Wireless Settings ................................................................................................. 17

Radio ....................................................................................................................... 18

VAP (Virtual Access Point) ................................................................................. 19

Setting security through VAP ................................................................ 20

Setting up Static WEP security conﬁguration ................................. 21

Setting up WPA Personal security conﬁguration ............................ 21

Setting up WPA Enterprise security conﬁguration .........................22

Setting None as your security conﬁguration ...................................23

AP modes ...............................................................................................................24

Provisioning over NAT .................................................................. 25

NAT provisioning conﬁguration ...................................................................... 26

NAT Ports .................................................................................................... 26

Access point NAT conﬁguration ........................................................... 26

Services .......................................................................................... 27

Web Server ............................................................................................................27

NTP ..........................................................................................................................27

Table of contents

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ARC1000MAP User’s Manual

Maintenance .................................................................................. 28

Conﬁguration management ............................................................................ 28

Resetting an access point to default conﬁguration ......................... 28

Saving current conﬁguration ﬁle to a backup location via HTTP... 28

Saving current conﬁguration ﬁle to a backup location via TFTP ... 29

Restoring a previously saved ﬁle via HTTP ......................................... 29

Restoring a previously saved ﬁle via TFTP .......................................... 30

How to reboot the access point ............................................................ 30

Upgrading AP ﬁrmware ...................................................................................... 31

Firmware upgrade section and deﬁnition ............................................ 31

Using HTTP to upgrade ﬁrmware versions .......................................... 31

Using TFTP to upgrade ﬁrmware versions...........................................33

Regulatory and compliance ....................................................... 35

Warranty ........................................................................................ 40

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ARC1000MAP User’s Manual

Introduction

AT&T activeARC® Series access points are designed for performance in small business environments. The ARC1000MAP is a single band IEEE802.11b/g/n access point (AP). This AP can be FAT (standalone intelligent APs) or FIT (controlled by the active500EM). This ﬂexibility gives businesses the ability to manage their data networking infrastructure; creating efﬁciency and performance.

Performance

Data networks need to perform better in light of the growing demand for connection, security, and performance at the wireless edge of the network. Wireless access points must handle the initial demand for Wi-Fi® connectivity as smart devices ﬂood business environments. The AT&T activeARC® ARC1000 intelligent access point enables IT staff with management tools and features to meet the growing needs of network users.

The AT&T activeARC® Series access point supports up to 32 performance users and load balances those users across various frequency bands to ensure optimal resource use. Moreover, a business can set different levels of user access rights, as well as rate limit a user by MAC and IP address. Flexible and feature-rich, the ARC1000 AP is a performance tool at the edge of the computer network.

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AT&T activeARC® series features

Featured data support

• IPv4 Support

• IPv6 Support

• Supports static and DHCP connection types

• VLAN Support

• IGMP Multicasting

Security

• Static WEP 64

• Static WEP 128

• WPA Personal (TKIP)

• WPA2 personal (TKIP/CCMP (AES))

• WPA Enterprise (RADIUS Support)

Wireless

• Supports 2.4 GHz wireless radios

• Supports IEEE802.11b/g/n modes

• Data rates up to 300Mbps

• Supports 16 SSIDs

Conﬁguration status

• Interfaces

• Transmit/Receive

• Client Associations

Advanced conﬁguration

• Ethernet Settings

• Wireless Settings

• Radio

• VAP

• AP Mode

Maintenance

• Conﬁguration

• Upgrade

Supported features of AT&T activeARC® web management

• The operating systems supported by AT&T activeARC® web network management include the following: Windows XP®, Windows Server® Enterprise Edition, Windows Server® Standard Edition, Windows Vista®, Windows 7®, Windows 8®, Linux®, and MAC® OS X

10.6/10.7.

• The browsers supported by AT&T activeARC® web network management include the following: Microsoft Internet Explorer® 8.0 and higher, Firefox® 3.0, Google Chrome™, Safari® including higher versions of these browsers.

• The ﬁrewall of the Windows operating system limits the number of connected TCP. Occasionally, the page cannot be opened when using web network management. To avoid this situation, turn off the ﬁrewall of the Windows operating system.

• After the software version of the access point has updated, clear the cache data of the browser before logging in to the access point through the web network management. Otherwise, the content of AT&T activeARC® web network management may not be fully displayed.

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Before you start

Package Contents

Unpack the contents to verify:

• AT&T activeARC® ARC1000MAP

• 12V Power Adapter

• Wall-mount kit (kit also used for ceiling-mounting)

• Screw kit

• Support Contact and Set Up Instruction guide

Setting up the access point

Using your web browser to access and manage your new ARC1000MAP is a very simple process.

1. Power up the access point using the included 12V power adapter.

2. Connect your access point to your PC with an Ethernet cable (not provided).

3. Conﬁgure your PC/laptop IP address.

4. Launch your supported web browser and type in the IP address of the unit which is 192.168.1.10.

5. Enter the username admin and password admin.

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How to log in to your new access point

ARC1000MAP port diagram

ARC1000MAP LED diagram

2.4G LAN PWR

Security

Lock

Power

Input for

external power

supply

Network/PoE

Port

RJ-45 data

connection

Reset

To reset the

unit to factory

default

Console

RJ-45 port to

access CLI

management

Wireless

Indicators

Blinks when

wireless is

enabled

LAN

Lit shows

Ethernet link

Power

Lit when powered

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1. Power up the access point Plug your device into electrical sockets using the 12V power adapter included with the access point. The ARC1000MAP indoor AP supports local power and PoE power. Users can choose their method according to their actual network environment. Check to make sure the power is properly grounded before powering up the unit. After adding power, check to make sure that the PWR LED on the AP lights up.

2. Connect the access point to your PC Use a RJ-45 Ethernet cable (not included) to connect a PC or laptop to the access point’s PoE port. The LED marked LAN will light up after an Ethernet cable is successfully connected to the access point and PC port.

Figure 1.1: Environment of web network management

3. Conﬁgure your PC/laptop IP address Conﬁgure the TCP/IP address on your PC or laptop so that it’s within the same TCP/IP address range as the access point. You will need to set the address as a Static IP address. For more information on how to do this, please refer to your PC’s operating system manual. For example, change the IP address to 192.168.1.0/24 to ensure that both the PC and the device are in the same IP subnet. The default IP address of the access point is 192.168.1.10. Once completed, if needed, ensure that the PC can communicate with the access point by running a Ping Test. If you’re not sure how to conduct a ping test on your machine, please consult your PC manual or an online resource. Running a ping test might differ based on your operating system or type of PC/laptop manufacturer.

4. Launch your PC’s web browser Open up a web browser and type http://192.168.1.10 in the address bar, and then press Enter.

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5. Enter the username and password On the login page, as shown in Figure 1.2 below, type admin in both the Username ﬁeld and in the Password ﬁeld, then click Login.

Log on screen after entering TCP/IP address Management interface visible after entering user/password

Figure 1.2: Web network management login page Figure 1.3: Home page of web network management

Quit web network management

Click Log Off on the upper right-hand corner on the Web Network Management page to quit and exit. For security purposes, if the

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system is left unattended for more than 5 minutes, the user will be logged out. The user will be required to log back into the web management interface to continue conﬁguring the access point.

If the ﬁrst screen you see is one with a limited blue navigation side bar as in Figure 1.4 below, then your access point is in FIT (controller managed) mode. To operate the access point in FAT (stand-alone) mode, ensure your AP mode is set to FAT mode. The default mode is FIT.

Note

FIT/FAT mode

FIT mode is designed to operate with an AT&T activeARC® Access Controller (AC).

Figure 1.4: Web management interface in FIT mode

To change from FIT (controller managed) to FAT (stand-alone) follow these three simple steps:

1. Select AP Mode from the navigation bar.

2. Select Mode FAT.

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3. Click Update.

Wait until the unit has refreshed the browser screen. You will need to log in after the refresh.

Figure 1.5: Conﬁgure Managed AP Administrative Mode page

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Introduction to the AT&T activeARC® web management

Function deﬁnitions

Figure 1.6 provides a quick view of the AT&T activeARC® management features:

Figure 1.6: AT&T activeARC® management features

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Menu/label Sub-menu label Description

Basic settings Shows the IP address, hardware version, ﬁrmware version,

MAC address, and device information. The administrator password, serial ports conﬁguration, and System Settings can also be conﬁgured.

Status Interfaces Shows the real-time wired and wireless conﬁguration of the

AP.

Transmit/Receive Shows the virtual AP-enabling situation and the statistic of

sending and receiving packets of the AP.

Client associations Shows the information of sending and receiving packets of

the terminal, which has been associated with the AP.

Advanced Conﬁguration Ethernet settings Conﬁgures the related wired conﬁguration of the AP,

including host name, management VLAN, untagged VLAN, connection type (DHCP/Static IP selection), and DNS server.

Wireless settings Conﬁgures the related wireless conﬁguration of the AP,

including country code, RF switch, wireless mode, and channel.

Radio Conﬁgures the detailed RF parameters, including RF switch,

wireless mode, channel, channel bandwidth, primary channel, supporting short protection interval, STBC mode, protection, beacon frame interval, DTIM interval, fragment threshold, RTS threshold, maximum associated terminals number (maximum stations), transmission power, multicast rate, and supported rate.

VAP Conﬁgures the authentication mode of the virtual AP and the

related conﬁguration.

Modes of AP Conﬁgures the modes and IP address of the AP.

Services Web server Conﬁgures the http server status, HTTP server port,

maximum number of users, and timeout of the page.

NTP Conﬁgures the NTP server status, NTP server IP address, and

NTP update interval.

Maintenance Conﬁguration Restarts the AP and restores it to factory conﬁguration;

imports and exports ﬁles.

Upgrade Upgrades ﬁrmware of the AP.

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Basic Settings

Basic Settings shows detailed information about the ARC1000MAP access point and allows users to set administrator passwords, and adjust serial settings and system settings.

Description of this access point

Item Description

IP Address Shows the current access point’s IP address. IPv6 Address Shows the IPv6 address of the current access

point.

IPv6 Autoconﬁgured Global Addresses

Shows the IPv6 auto conﬁgured global address of the access point.

IPv6 Link Local Address

Shows the IPv6 link local address of the current access point.

MAC Address Shows the current access point’s MAC

address.

Firmware Version Shows the current access point’s ﬁrmware

version.

Device information

Item Description

Product Identiﬁer Shows the current access point’s product

name.

Hardware Version Shows the current access point’s hardware

version.

Serial Number Shows the current access point’s serial

number. Device Name Shows the name of the current access point. Device Description Shows the current device’s description.

Figure 1.7: Basic settings tab in web management

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Administrator password

Item Description

Current Password Type the current administrator password. New Password Type the new password. Conﬁrm New

Password

Retype the new password. It must be identical

to the value in the New Password ﬁeld.

Serial settings

Item Description

Baud Rate Select the data transmission rate (Baud Rate). Baud rate of 115200 is the default.

System settings

Item Description

System Name Type the company name or AP name. System Contact Type the contact name. System Location Type the device location.

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Status

Status provides data, including network information, statistics of sending and receiving IP packets, and the associated terminal. The following overview will show users how to view, edit, and change a variety of setting associated with their new edge wireless device.

Interfaces

Wired settings

Item Description

MAC Address Displays the access point’s MAC address. Management VLAN ID Displays the current access point’s VLAN ID. IP Address Displays the current access point’s IP address. Subnet Mask Displays the current access point’s subnet mask. IPv6 Address Displays the static IPv6 address of the access point. Static IPv6 Address

Preﬁx Length

Displays the preﬁx length of the static IPv6 address.

IPv6 Autoconﬁgured Global Addresses

Displays the automatically conﬁgured IPv6 address list.

IPv6 Link Local Address

Displays the automatically conﬁgured IPv6 address

list. Default IPv6 Gateway Displays the default IPv6 gateway of the access point. DNS-1 Displays the IP address of the DNS-1 server for the

access point. DNS-2 Displays the IP address of the DNS-2 server for the

access point. Default Gateway Displays the access point’s default gateway.

Wireless settings

Item Description

MAC Address Displays the MAC address information of RF1 (Radio 1). Mode Displays the wireless mode information of RF1 (Radio 1) . Channel Displays the channel information of RF1 (Radio 1).

Figure 1.8: Status tab in web management

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Explanation

Click Edit to link to the wired and wireless conﬁguration page.

Transmit/Receive

Access Point information status

Access Point Information Status shows the physical ports and the status of the virtual AP.

Item Description

Interface The name of Ethernet port or VAP port. Status This shows the current status of the

networked device. It shows ‘up’ for on and ‘down’ for off.

MAC Address MAC address of the speciﬁc port (interface).

Every interface of the AP has the unparalleled MAC address. Each RF interface has a different MAC address.

VLAN ID VLAN number (VLAN ID). You can use VLAN

to create multiple internal and customer networks on the same AP.

Name (SSID) Wireless network name, also named SSID,

which indicates the WLAN.

Item Description

Interface The name of the Ethernet port or VAP port. Total Packets Displays the number of the packets that the AP sent (in the sending packet table) or received (in the receiving packet

table). Total Bytes Displays the number of the bytes that the AP sent (in the sending packet table) or received (in the receiving packet

table). Total Dropped Packets Displays the number of the sent (in the sending packet table) or received (in the receiving packet table) packets that

the AP dropped. Total Dropped Bytes Displays the number of the sent (in the sending packet table) or received (in the receiving packet table) bytes that the

AP dropped. Errors Displays the total number of errors the AP sent or received.

Figure 1.9: Transmitting/Receive tab in web management

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ARC1000MAP User’s Manual

Client Association

Associated terminal showing:

Item Description

Network The SSID of the terminal

associated network

Station The MAC address of the

associated terminal

Station and Client are the same thing. These are the users of the system.

Note

Item Description

Status Authenticated The IEEE 802.11 authentication status.

Associated The IEEE 802.11 association status.

From Station Packets The number of packets and bytes received from the terminal and the number of dropped

packets and bytes after being received.

Bytes Dropped Packets Dropped Bytes

To Station Packets The number of packets and bytes the terminal received and the number of dropped packets

and bytes in transmission.

Bytes Dropped Packets Dropped Bytes

Figure 1.10: Client Association tab in web management

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Advanced Conﬁguration

Advanced Conﬁguration includes wired conﬁguration, wireless conﬁguration, conﬁguring RF parameters, virtual AP, and AP modes.

Ethernet Settings

Item Description

Host Name The AP host name. MAC Address The AP Ethernet port’s MAC address. Management VLAN ID Used to access the VLAN that is associated

with the IP address of the AP.

Untagged VLAN If the untagged VLAN is disabled, all packets

will be marked with the same VLAN number.

Untagged VLAN ID The packet transmitted in this VLAN has no

tagged VLAN number.

Connection Type Type of connection to conﬁgure the IP

address for the AP.

Static IP Address Conﬁgure the static IP address. If the

connection type selected is DHCP, this property cannot be used.

Subnet Mask Conﬁgure the subnet mask. If the connection

type selected is DHCP, this property cannot be used.

Default Gateway Conﬁgure the default gateway. If the

connection type selected is DHCP, this property cannot be used.

DNS Server Conﬁgure the DNS mode. Under the manually

appointed mode, the DNS address can be conﬁgured to analyze the domain name.

Item Description

IPv6 Admin Mode If the IPv6 Admin Mode is enabled, the access point can be managed via the IPv6 address. If both IPv4 and IPv6 are

enabled, IPv4 will be preferred.

IPv6 Auto Conﬁg Admin Mode

If enabled, the access point sets the IPv6 address automatically.

Static IPv6 Address Displays the static IPv6 address of the access point.

Figure 1.11: Advanced Conﬁguration tab in web management

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ARC1000MAP User’s Manual

Item Description

Static IPv6 Address Preﬁx Length

Displays the preﬁx length of the static IPv6 address.

IPv6 Autoconﬁgured Global Addresses

Displays the IPv6 address or addresses that the access point sets dynamically.

IPv6 Link Local Address

Displays the IPv6 link local address of the access point.

Default IPv6 Gateway Displays the default IPv6 gateway of the access point. IPv6 DNS Server Displays the IPv6 DNS server address of the access point.

Wireless Settings

Item Description

Country Choose the country of use. Radio Interface Select whether the RF for the access point is

On or Off. MAC Address Displays the MAC address of the RF interface. Mode The PHY (Physical Layer) standard used by RF. Channel Select the channel.

Figure 1.12: Wireless Settings tab in web management

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Radio

Radio provides RF parameters.

Item Description

Radio Select the conﬁgured RF. Status Enable/disable the RF. Mode The PHY standard used by RF. Channel Select the channel. Channel Bandwidth The channel bandwidth of 802.11n mode. Primary Channel The mode of the primary channel (only available in

802.11n mode).

Short Guard Interval Supported

Conﬁgure the short guard. (only available in 802.11n

mode). STBC Mode Conﬁgure the STBC mode. (only in 802.11n mode). Protection Conﬁgure the protection function. (a/b/g/n for all

modes). Beacon Interval Conﬁgure the beacon interval. (a/b/g/n for all modes). DTIM Interval Conﬁgure the DTIM interval. (a/b/g/n for all modes). Fragment Threshold Conﬁgure the fragment threshold. (a/b/g/n for all

modes). RTS Threshold Conﬁgure the RTS threshold. (a/b/g/n for all modes). Maximum Stations Conﬁgure the maximum number of associated

stations. (a/b/g/n for all modes). Transmit Power Conﬁgure the percentage of RF transmission power.

(a/b/g/n for all modes). Fixed multicast Rate Conﬁgure the supported multicast rate. (a/b/g/n for all

modes). Rate Sets Conﬁgure the transmission rate set and the basic

broadcast rate set that is supported by RF. (a/b/g/n for

all modes).

Figure 1.13: Radio tab in web management

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VAP (Virtual Access Point)

Item Description

Radio Select the RF to be conﬁgured. VAP Shows the ID number of the virtual AP. Enabled Check if the status of the virtual AP is Enabled. VLAN ID Enter the VLAN for the associated client’s virtual AP. SSID Enter the name of the wireless network. Broadcast SSID Select if the SSID is to be broadcast. Security Select the security mode.

Figure 1.14: VAP (Virtual Access Point) settings tab in web

management

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Setting security through VAP

Modifying the virtual access point setting is simple and provides four (4) different security modes: None, Static WEP, WPA Personal, and WPA Enterprise. Based on the option the user selects, additional conﬁguration options will be shown.

Select a security type from the drop-down menu. Security conﬁguration options based on the selection .

Figure 1.15: Security type drop-down under VAP tab

Figure 1.16: Security conﬁguration options under Security in VAP tab

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ARC1000MAP User’s Manual

Setting up Static WEP security conﬁguration

If WEP is your required security method, select Static WEP from the drop-down list. Once Static WEP is selected, the user can choose Transfer key index, Key Length and Type, and even Authentication method (Open system or Shared key) during the conﬁguration process. Figure 1.17 shows the WEP setting with a Static WEP setting. Provide the WEP keys to the client in order to pass the authentication or the decryption packet.

Item Description

Transfer Key Index Select the key index. Key Length Select the key length. Key Type Select the key type. WEP Keys Enter the WEP keys (up to four

entries). Authentication Select the authentication mode.

Setting up WPA Personal security conﬁguration

Select the security conﬁguration as WPA Personal from the drop-down list. Once WPA is selected, the user can select more detailed security settings. In this secondary box, as shown in Figure 1.18, users can select various types of encryption methods and broadcast refresh rates. The key, as noted below, should be provided to the client for authentication.

Item Description

WPA Versions Select the WPA version. Cipher Suites Select the cipher suites. Key Enter the pre-shared password key. Broadcast Key

Refresh Rate

Enter the broadcast key refresh rate.

Figure 1.17: Static WEP selection from drop-down list

Figure 1.18: WPA Personal selection from drop-down list

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ARC1000MAP User’s Manual

Setting up WPA Enterprise security conﬁguration

Select the security conﬁguration WPA Enterprise from the drop-down list for advanced security options. Once WPA Enterprise is selected, numerous conﬁguration ﬁelds and detailed conﬁguration information will be displayed. The previously used username and password from the radius server should be input in the client to pass the authentication.

Item Description

WPA Versions Select the WPA version. Cipher Suites Select the cipher suites. Radius IP Address Enter the IP address of the radius

server. Radius IP Address of

1–3

Enter the IP address of the backup

radius servers. Radius Key Enter the radius server key (up to 64

characters pre-shared key). Radius Key of 1–3 Enter the key of the backup radius

server. Active Server Select the radius server. Broadcast Key

Refresh Rate (0-

86400)

Enter the broadcast key refresh rate.

Session Key Refresh Rate (0-86400)

Enter the session key refresh rate.

Figure 1.19: WPA Enterprise selection from drop-down list

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Setting None as your security conﬁguration

The AP can be conﬁgured to not have a security setting. IT administrators can choose to set the security conﬁguration as None, effectively turning off all of the AP’s security features. In this conﬁguration, users can navigate to the access point without security requirements.

It is NOT recommended to turn off wireless security.

Note

Figure 1.20: None selection from drop-down list

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AP modes

AP modes can be switched between FIT or FAT access point modes. When in FIT mode, the access point is controlled by the central network controller system, the active EM Series controllers. In FAT mode, the access point will operate as a single device, providing access to any client connected to it.

Figure 1.21: AP mode conﬁguration

Item Description

Managed AP Administrative Mode Conﬁgure the AP modes. Switch IP Address of 1–4 Conﬁgure the IP address of the AC under the thin AP mode (FIT AP Mode). Switch IPv6 Address of 1-4 Conﬁgure the IPv6 address of the AC under the thin AP mode (FIT AP Mode). Pass Phrase Conﬁgure the password of the associated authentication between the AP and the AC under the thin

AP mode (FIT AP Mode).

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Provisioning over NAT

The AT&T activeARC® solution can be deployed over a NAT environment. NAT (Network Address Translation or Network Address Translator) is the translation of an Internet Protocol address used within one network to a different IP address known within another network. This allows users to utilize the AT&T activeARC® Access Point products in remote ofﬁce environments for enterprise deployments, and in multi-client environments for managed service provider deployments. For example, the AT&T activeARC® active500EM controller can be located in the one central location or Network Operations Center and communicate with the AT&T activeARC® access points in remote locations. The AT&T activeARC® solution essentially virtualizes the Internet cloud as a direct link to devices.

The active500EM can support up to 256 AT&T activeARC® access points over NAT conﬁgurations and each AT&T activeARC® Access Point has the capability to conﬁgure up to three active500EM controllers as backups for redundancy in case the master controller is inaccessible for any reason.

The NAT AP Provisioning ﬁgure below displays a typical network topological layout of an access point provisioning over a NAT based environment. Here, both the AT&T activeARC® access points and the active500EM controller are both behind NAT based ﬁrewalls utilizing private IP addresses.

Figure 1.22 Typical network of Access Point Provisioning over NAT based environment

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NAT provisioning conﬁguration

Both the AT&T activeARC® APs and active500EM Access Controller must be conﬁgured to complete the NAT conﬁguration.

NAT Ports

The active500EM and associated access points use TCP ports 57776-57779 to communicate over NAT. Set a policy on your NAT ﬁrewalls, gateways, and/or routers to open TCP ports 57776-57779 to all associated AT&T activeARC

devices on the local and remote

networks. Please refer to the NAT device/ﬁrewall manufacturer’s user documentation for proper conﬁguration.

Access point NAT conﬁguration

Conﬁgure the AT&T activeARC® Access Point in Fit

mode by selecting Advanced Conﬁguration > AP Mode and choosing Mode Fit.

Under Conﬁgure Managed AP Administrative Mode, enter the global/public IP address of the NAT

supporting ﬁrewall, gateway, and/or router, which is front of the active500EM Access Controller (e.g.

174.210.254.69), in the Switch IP Address 1 ﬁeld. Click Update.

If the active500EM Access Controller is not set up behind a NAT supporting gateway and is placed directly on a public IP address, then that public IP address would be entered in the Switch IP Address 1 ﬁeld.

Up to three additional active500EM Access Controller IP addresses can be entered in the ﬁelds Switch IP Address 2, Switch IP Address 3, and Switch IP Address 4 as backups.

Note: There are speciﬁc AT&T activeARC

active500EM Access Controller conﬁgurations required to setup Access Point provisioning

over NAT based environments. Please follow the instructions detailed in Chapter 10 of the active500EM Wireless Web User Interface

Manual to complete the provisioning.

Figure 1.23 NAT Provisioning Access Point Conﬁguration

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Services

Services include web server and NTP server conﬁguration.

Web Server

Item Description

HTTP Server Status Disable/enable the HTTP server

status. HTTP Port Conﬁgures http server port number.

The web can only be accessed via the

identiﬁed port. Maximum Sessions The maximum number of web page

sessions which can be viewed on the

Access Point at the same time. Session Timeout

(minutes)

Conﬁgured timeout value. If the

timeout value is exceeded, the

session will log out automatically.

NTP

Item Description

Status Enable/disable the NTP server. Server Address Conﬁgures the IP address of the NTP

server. Interval Conﬁgures the synchronized interval.

Figure 1.24: Web server conﬁguration

Figure 1.25: NTP server conﬁguration

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Maintenance

Maintenance includes conﬁguration management and the ﬁrmware upgrade process.

Conﬁguration management

Resetting an access point to default conﬁguration

Click Reset to restore the default conﬁguration of AP. The default working mode of an AT&T activeARC® performance access point is FIT mode.

ALERT: Resetting the conﬁguration ﬁles will replace old conﬁgurations. There is no recovery for the old conﬁguration unless the user saved a separate ﬁle of the older conﬁguration.

Saving current conﬁguration ﬁle to a backup location via HTTP

Select the download method as HTTP mode. Click Download, and then conﬁrm the download. The current conﬁguration ﬁles of AP will be downloaded directly through HTTP.

Figure 1.26 Conﬁguration management under Maintenance tab

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Saving current conﬁguration ﬁle to a backup location via TFTP

Choose the download method as TFTP mode, type the conﬁguration ﬁle name (the format is *.xml) and the IP address of TFTP server. Click Download, and conﬁrm it. The conﬁguration ﬁle will be downloaded directly to the appointed TFTP server. The ﬁle name is the input name.

Figure 1.27: Saving the current conﬁguration - TFTP

Restoring a previously saved ﬁle via HTTP

Once HTTP upload method is selected, click Browse to locate your saved ﬁle and select and upload the appropriate ﬁle type (the format is *.xml) to the access point. Once completed, the conﬁguration must be saved by clicking Restore. The current conﬁguration will be replaced by the newly uploaded conﬁguration ﬁle.

ALERT: Newly uploaded conﬁguration ﬁles will replace old conﬁgurations. There is no recovery for the old conﬁguration unless the user saved a separate ﬁle of the older conﬁguration.

Figure 1.28: Restoring conﬁguration via HTTP

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Restoring a previously saved ﬁle via TFTP

Once TFTP is selected, type the ﬁle name of the new conﬁguration (ﬁle format is *.xml) and the IP address of the TFTP server. Once completed, Restore, and conﬁrm the request. The current conﬁguration will be replaced by the newly uploaded conﬁguration ﬁle.

ALERT: Newly uploaded conﬁguration ﬁles will replace old conﬁgurations. There is no recovery for the old conﬁguration unless the user saved a separate ﬁle of the older conﬁguration.

Figure 1.29: Restoring conﬁguration via TFTP

How to reboot the access point

Click Reboot, and conﬁrm the action. Once conﬁrmed, the access point will reboot.

Figure 1.30: Reboot of access point

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Upgrading AP ﬁrmware

The access point ﬁrmware upgrade process can be completed via HTTP or TFTP. Each process is simple and can be completed by any IT administrator. Current ﬁrmware can be downloaded by accessing the AT&T activeARC

Focus Member portal at http://activearc.

att.com/reseller/index.php, clicking on Document Library, and downloading the most recent ﬁle listed under Firmware Updates.

Download the .tar ﬁle to a location on your PC and select that ﬁle in Step #3 listed below.

Firmware upgrade section and deﬁnition

Figure 1.31: Firmware Upgrade

Item Description

Firmware Version Displays the current ﬁrmware version of the AP. Upload Method Upload by either HTTP or TFTP. New Firmware Image Click Browse to ﬁnd ﬁrmware version to be uploaded. Upgrade Click Upgrade to conﬁrm uploading of new ﬁrmware image.

Using HTTP to upgrade ﬁrmware versions

To complete the ﬁrmware upgrade process using HTTP:

1. Select HTTP as the upgrade method.

2. If you know the path of the new ﬁrmware ﬁle, click Browse to locate the ﬁle.

The upgrade ﬁle type for the ﬁrmware must be a “.tar” ﬁle. Do not try to use a bin ﬁle or other types of ﬁles or this process will fail.

Note

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3. Once the ﬁle is selected, click Upgrade to apply the new ﬁrmware ﬁle. After clicking Upgrade, there will be a secondary window describing the upgrade progress.

Figure 1.32: Upgrade ﬁrmware using HTTP

4. Click Conﬁrm to start the upgrading process.

By clicking Upgrade and Conﬁrm, the upgrade process will start.

Note

The upgrade process will take a few minutes and progress will be displayed on the GUI screen. During this period, the AP cannot be accessed. Do not turn off the AP power during the upgrade process. Once the upgrade process is complete, the AP will automatically restart.

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5. To verify whether the ﬁrmware upgrade was successful, check the ﬁrmware version on the ﬁrmware management page (or the basic conﬁguration label). If the upgrade was successful, the newer version will be shown in the Firmware Version section.

Figure 1.33: Firmware version under Basic Settings

Using TFTP to upgrade ﬁrmware versions

To complete the ﬁrmware upgrade process using TFTP:

1. Select TFTP as the uploading method.

2. In the Image Filename text box, type the name of the mirror ﬁle (1 to 256 characters). The name includes the integral path of the mirror ﬁle.

For example, if the ﬁle is ap_upgrade.tar in the ﬁle location of /share/builds/ap, the uploaded location would be /share/builds/ap/ ap_upgrade.tar in the text box.

The upgrade ﬁle must be a ‘*.tar’ ﬁle. Do not use a bin or other type of ﬁle, as these will fail to run.

Note

3. Enter the IP address of the TFTP server.

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4. Click Upgrade.

After clicking Upgrade, a window describing the upgrading process appears.

Figure 1.34: Upgrade Firmware Using TFTP

5. Click Conﬁrm to start the ﬁnal upgrade process.

By conﬁrming the upgrade process, as well as approving the secondary conﬁrmation, the upgrade process will start. This process will replace any ﬁrmware with the uploaded one.

Note

The upgrade process will take a few minutes. During this period, the AP cannot be accessed. Do not turn off the AP power during the upgrade process. Once completed, the AP will automatically restart.

6. To conﬁrm that the new ﬁrmware is properly uploaded, check the ﬁrmware version in the ﬁrmware management page (or the basic conﬁguration label). If the upgrade was successful, the newer version will show in the Firmware Version section.

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Regulatory and compliance

The AT&T activeARC® access points must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This product contains encryption. It is unlawful to export out of the United States without obtaining a U.S. Export License.

This product does not contain any user serviceable components. Any unauthorized product changes or modiﬁcations will invalidate ICC’s warranty and all applicable regulatory certiﬁcations and approvals.

Only antennas speciﬁed for your region by ICC can be used with this product. The use of external ampliﬁers or non-ICC antennas may invalidate regulatory certiﬁcations and approvals.

Declaration of ROHS compliance

International Communications Corporation hereby declares that the product AT&T activeARC® access point has been designed

and manufactured in accordance with Directive 2002/95/EC of the European Commission on the restriction of certain hazardous substances in electrical and electronic equipment. (ROHS)

FCC warning

This device generates and radiates radio-frequency energy. In order to comply with FCC radio-frequency exposure guidelines for an uncontrolled environment, this equipment must be installed and operated while maintaining a minimum body-to-antenna distance of 20 cm (approximately 8 in).

Canada warning

The radio equipment installer must ensure that the antenna is located or pointed so that it does not emit RF ﬁeld in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website: www.hc-sc.gc.ca/rpb.

CAUTION: Exposure to radio frequency radiation

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This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. End users must follow the speciﬁc operating instructions for satisfying RF exposure compliance. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

USA — Radio frequency requirements

This device must not be co-located or operated in conjunction with any other antenna or transmitter. This device is for indoor use only when using channels 36, 40, 44 or 48 in the 5.15 to 5.25 GHz frequency range.

High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference and/or damage this device.

Industry Canada — Radio frequency compliance

This device complies with RSS 210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

The term “IC” before the equipment certiﬁcation number only signiﬁes that the Industry Canada technical speciﬁcations were met.

To reduce potential radio interference to other users, the antenna type and its gain should be chosen so that the equivalent isotropically radiated power (EIRP) is not more than the amount required for successful communication. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres aﬁn de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.

High-power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference and/or damage this device.

This device must not be co-located or operated in conjunction with any other antenna or transmitter.

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USA – Federal Communications Commission (FCC) EMC compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

The user may ﬁnd the following booklet prepared by the Federal Communications Commission helpful: The Interference Handbook. This booklet is available from the US Government Printing Ofﬁce, Washington, DC 20402. Stock No. 004-000-0034504.

ICC is not responsible for any radio or television interference caused by unauthorized modiﬁcation of the devices included with this ICC Wireless 11b/g PoE Access Point, Model activeARC

, or the substitution or attachment of connecting cables and equipment other

than speciﬁed by ICC.

The correction of interference caused by such unauthorized modiﬁcation, substitution, or attachment will be the responsibility of the user.

Changes or modiﬁcations not expressly approved by ICC could void the user’s authority to operate this equipment.

Manufacturer’s FCC declaration of conformity

Model Number: ARC1000MAP International Communications Corporation Equipment Type: WLAN Access Point

Complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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Safety compliance notice

This device has been tested and certiﬁed according to the following safety standards and is intended for use only in information technology equipment, which has been tested to these or other equivalent standards:

• EN60950-1

• IEC 60950-1

• UL 60950-1

Industry Canada – RF compliance

This device complies with RSS 210 of Industry Canada.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

The term “IC” before the equipment certiﬁcation number only signiﬁes that the Industry Canada technical speciﬁcations were met.

High-power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference and/or damage this device.

This device must not be co-located or operated in conjunction with any other antenna or transmitter.

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Industry Canada – Emissions compliance statement

This Class B digital apparatus complies with Canadian ICES-003. Avis de Conformité à la Réglementation d’Industrie Canada.

Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada.

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Warranty

The AT&T brands are used under license. Any and all questions about this product should be directed to International Communications Corporation, Inc. at 1-855692-7211. The manufacturer of this AT&T Product (activeARC® product line), International Communications Corporation, Inc. (“ICC”), warrants its products to be free from defects in workmanship and materials, under normal use and service, starting from the date the original purchaser purchased the product (based on the invoice date on the authorized Partner’s invoice) from ICC or its Authorized reseller or distributor.

All activeARC

hardware, excluding fans and internal power supplies, is under warranty for the life of the product and 2 years after the product is End-of-Life. Fans and internal power supplies are not included in the lifetime warranty and are covered by a warranty period of ﬁve (5) years. Should any activeARC® product fail to function as warranted, ICC may, at its own discretion, either repair or replace the defective product with a similar or functionally equivalent product, during the applicable warranty period. ICC will endeavor to repair or replace any product returned under warranty within thirty (30) days of its receipt of the returned product. End-of-Life of a product is deﬁned as the date that ICC no longer makes the product readily available for sale in its authorized channels. Support for activeARC® hardware can be extended via an activeARC® Service Contract.

ICC warrants that for a period of two (2) years from the invoice date on the authorized ICC distributor’s invoice that the Software supplied by ICC will perform substantially in accordance with the speciﬁcations set forth in the activeARC® user guide accompanying the Product. In the case of a defect, which is reproducible by ICC, the Software will be either repaired or replaced, at ICC’s option.

All products that are returned to ICC become the property of ICC. Repaired or replacement products may be refurbished or contain refurbished materials. Any replaced or repaired product carries the remainder of the initial warranty. ICC is not responsible for any Customer or custom software or ﬁrmware, conﬁguration information or Customer memory data contained in, stored on, or integrated with any products returned to ICC pursuant to any warranty. Customer must back up or otherwise retain any such information or data prior to shipping product to ICC. Products returned to ICC should have any customer-installed accessory or add-on components, such as expansion modules, removed prior to returning the product for replacement. ICC is not responsible for these items if they are returned to ICC with the product.

Prior to returning any defective product, Customers must contact ICC for a Return Material Authorization number (“RMA”). Proof of the original purchase may be required. Any product returned to ICC without a valid RMA number clearly marked on the outside of the package will be returned to the customer at customer’s expense. For warranty claims within the US and Canada, please call our toll-free customer support number at 1-855-692-7211. Customers are responsible for all shipping charges and risk of loss from their location to ICC. ICC is responsible for return shipping charges and risk of loss from ICC to customer’s location.

WARRANTIES EXCLUSIVE: IF AN ICC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT ICC’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS ARE NOT WARRANTED TO OPERATE UNINTERRUPTED OR ERROR FREE. ICC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. ICC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR IF IN ITS SOLE JUDGMENT THE ALLEGED DEFECT WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING OR OTHER HAZARD.

LIMITATION OF LIABILIT Y: TO THE FULLEST EXTENT ALLOWED BY LAW, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), ICC SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF PROFIT, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF ICC OR ITS AUTHORIZED DISTRIBUTOR OR RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM LIABILITY OF ICC UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THIS WARRANTY. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.

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www.att.com/activearc

© 2014 International Communications Corporation, Inc. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to lnternationaI Communications Corporation, Riverside, California. Printed in U.S.A. Issue 4.1 AT&T 04/15/14. activeARC is a registered trademark of International Communications Corporation,Inc. Windows, Windows Server 2003, Windows Vista and Microsoft Internet Explorer are registered trademarks of Microsoft. Chrome is the trademark of Google, Inc. MAC OS and Safari are trademarks of Apple, Inc. Linux is a registered trademark of Linus Torvalds. Firefox is the registered trademark of Mozilla, Inc. Acrobat Reader is a registered trademark of Adobe Systems, Inc. Test results and examples are subject to unique business conditions, client IT environment, ICC products deployed, and other factors. These results may not be typical; your results may vary.