AT&T 984QSG User Manual

This Quick Start Guide provides basic instructions. For additional installation options and complete instructions which allow you to use all features of this phone, refer to your AT&T Small Business System Speakerphone with Digital Answering System and Caller ID/Call Waiting 984 User's Manual, Part 2.

Installation

Installation of a DSL splitter may be required to use the advanced features of this telephone if you have DSL (digital subscriber line) service. Please see DSL users starting on page 4 of your User’s Manual, Part 2 for details.

If you are installing multiple phones in your phone system, you must install and program one set at a time. Each phone MUST be assigned a unique extension number.

Battery installation

Install a 9V alkaline battery (purchased separately) in order to use some features of this telephone in the event of a power failure. If power fails and a working battery is installed, all four lines of this phone will work only to answer calls with the handset or headset, and to dial calls using the dial pad keys and the one touch or redial features. No other features will work until power is restored.

1. Remove the wedge from the underside of the base unit. Press on the tabs and pull the wedge away from the phone.

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QUICK START GUIDE

AT&T Small Business System Speakerphone with Digital Answering System and Caller ID/Call Waiting 984

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Battery installation

continued from page 1

2. Remove the battery compartment screw with a small Phillips head screwdriver.

3. Pull on the tab to remove the battery compartment cover.

4. Insert a 9V battery (purchased separately) following the polarity markings in the battery compartment.

5. Replace the battery compartment cover and the screw.

6. Reattach the wedge to the base unit by sliding the tabs into the

holes. Snap the wedge onto the base.

Table/desk installation

For best results, follow the directions in Battery installation beginning on page 1 of this Quick Start Guide before installing the phone.

Recommended wiring configuration for phone system

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NOTE: The total length of telephone wire used in your system should not be more than 600 feet as it may cause interference with the advanced features of this telephone.

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NOTE: Users should use ONLYthe line cords provided. .

1. Connect the telephone line cords to the telephone and wall jacks as shown in the following illustration on page 3.

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• Four one-line jacks (To use this installation option, you’ll need

to purchase two two-line adapters. Adapters are available at retail stores or by calling 1 (800) 222–3111.)

• Two two-line jacks

2. Connect the handset cord.

Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other end into the handset and hang up.

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Two-line adapters

Telephone

line cords

Modular telephone jacks lines 3 and 4

Modular telephone jacks lines 1 and 2

L1/L2 jack

L3/L4 jack

Modular

telephone jack

lines 3 and 4

Modular telephone jack lines 1 and 2

Telephone

line cords

L1/L2 jack

L3/L4 jack

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Table/desk installation

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3. Connect the power adapter to the telephone.

Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222–3111.

Plug one end of the power adapter into the jack labeled POWER on the back of the phone. Plug the other end into a standard electrical outlet not controlled by a wall switch.

4. Initialization.

If no battery is installed when you connect the power cord, the phone runs a quick self-test and the screen displays Initializing for about seven seconds.

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NOTE: The phone will run through this same initialization any time it is reconnected to AC power if a working battery is not installed (for example, after a power failure or when the unit has been unplugged).

5. Check for dial tone.

Lift the handset and listen for a dial tone. If you cannot hear a dial tone, please see In case of difficulty beginning on page 121 of your User’s Manual, Part 2 for details.

Standard electrical

outlet

Power adapter

Power jack

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Feature setup

Feature setup, memory programming and some individual feature operations for the 984 use menus shown in the screen display. For detailed instructions for using the menus, see Menu operation beginning on page 22 of your User’s Manual, Part 2.

Assign an extension number to your phone

Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work.

1. Press E to begin feature setup.

2. Press - until the screen display includes

PHONEHSETTINGS.

3. Press E. The screen display includes

EXTENSIONHNO and the current setting.

4. Press < or > to change the extension number (11h…h26).

5. When the desired extension number is shown, press - to save your choice. The screen display includes RINGERHON/OFF.

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NOTE: If you duplicate an extension number already in use, you will hear a repeating shor t ring (error ring) and the screen display will include EXThXXhishalready usedhAssignhnewhEXTh#hif the phone is in idle mode. If the phone is in the programming mode, you will hear the repeating short ring only. Repeat steps 1-5 at the ringing phone to assign a different extension number (from 11-26).

6. Press and hold E to return to the idle screen.

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NOTE: You can exit feature setup and return to the idle screen any time. Simply press and hold E.

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