AT&T 983 User Manual

User’s manual

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983 Two-line speakerphone

Congratulations

on purchasing your

new AT&T product.

Before using this AT&T product, please

read the Important product information

on pages 26-27 of this manual.

Please thoroughly read the user’s

manual for all the feature operations

and troubleshooting information necessary to install

and operate your new

AT&T product. You can also visit our

website at www.telephones.att.com

or call 1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268.

Model #: 983

Product name: Two-line speakerphone

Serial #:

(found on the bottom of the telephone base)

Purchase date:

Place of purchase:

© 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China.

You must install the battery before using the telephone.

For customer service or product information, visit our website at www.telephones.

STOP!

See page 5

for easy instructions.

att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

CAUTION: To reduce the risk of fire or injury to persons or damage to

the telephone, read and follow these instructions carefully:

• Use four AA alkaline batteries (purchased separately).

• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check with local codes for special disposal instructions.

• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to eyes or skin. It may be toxic if swallowed.

• Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materials such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and cause harm.

• Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to qualified service personnel for servicing.

User’s manual

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983 Two-line speakerphone

Table of contents

Getting started

Quick reference guide .........................2

Parts checklist .........................................3

Before you install ..................................4

Battery installation ...............................5

Tabletop installationinstallation ............................6

Wall mounting .........................................8

Data port & optional headset.......10

Telephone operation

Base settings .........................................11

Choose dial mode ........................11

Check for dial tone .....................11

Telephone operation .........................12

Making and answering calls .....12

Ringer volume ................................12

Switch between handset,

headset, and speakerphone

mode.................................................13

Last number redial ......................13

Chain dialing ...................................13

Erase redial memory ..................14

Automatic redial ...........................14

Options while on calls .....................15

Set handset, speakerphone,

headset volume ............................15

Mute .....................................................15

Flash ....................................................15

Temporary tone dialing .............15

Hold .....................................................16

Switch between lines during a

call ........................................................16

Three-way conference calls ...17

Directory

Directory ..................................................18

Timeouts and error messages ....18

Speed dialing ........................................19

To store a number in speed dial.....19

To call a speed dial number.....20

To delete a speed dial number ...20

Appendix

Alert tones & indicator lights .......21

Alert tones .......................................21

Indicator lights ...............................21

Troubleshooting ...................................22

Important product information ...26

FCC and ACTA information ............28

Part 15 of FCC rules .........................30

Limited warranty .................................31

Technical specifications ..................34

Index ..........................................................35

1

Getting started

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Quick reference guide

One-touch keys

Press to dial the number stored (page 20).

LINE 1, LINE 2

Press, then lift handset to make or answer a call on line 1 or 2 (page 12).

CONFERENCE

Press to enter three-way conference call (page

17).

(AUTO) REDIAL

Lift the handset. Press to dial the last number dialed (page 13).

FLASH

During a call, press to receive an incoming call if call waiting is activated (page 15).

LOWER

Press LOWER, then th e des ir e d on e touch key to dial the number stored in lower locations (page 20).

HOLD

Press to place call on hold (page 16).

PROGRAM

Pre s s to pr o gram memory dial numbers (page 19).

PAUSE

Press to insert a dialing pause (page 19).

VOLUME

During a call, press or to adjust listening volume (page 15).

HEADSET

Press to activate headset (page 12).

MUTE

Press to silence the microphon e . P r e s s a gain to resume telephone conversation (page 15).

SPEAKER

Press to turn the speakerphone on or off (begin or end a call, page 12).

2

Getting started

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Parts checklist

Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

User’s manual

983 Two-line speakerphone

User's manual

Telephone base with wall

mount bracket attached

Quick start guide

983 Two-line speakerphone

Quick start guide

Handset Coiled handset cord

Long black line cord (4-pin connector) Long clear line cord (2-pin connector)

3

Getting started

Before you install

To use this product as a two-line telephone, you must have a two-line modular wall jack or two separate one-line modular wall jacks. To use both lines of a two-line telephone, your local telephone company must provide two telephone numbers.

This product is designed to operate optimally with two telephone lines. If you choose to install only one telephone line, the telephone will continue to operate normally as long as the unused line is not selected. For example, if you press LINE 2 when there is only one line installed and that line is connected to the L1 or L1/L2 jack, the telephone does not function properly. Simply press LINE 1 and begin again.

Choose a central location close to a telephone jack. The telephone base can be placed on a flat surface or mounted on a standard wall plate.

Avoid placing the telephone base too close to:

• Excessive heat sources.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or work bench.

4

Getting started

PUSH TAB TO OPEN

Battery installation

Before using the telephone, you should install four AA alkaline batteries (purchased separately). You can use the telephone without batteries to dial and receive calls. However, the line lights and the automatic redial feature will not work, and the speakerphone and optional headset may not work properly in all conditions. To use the speakerphone without batteries, you must press and hold SPEAKER for one second.

NOTES:

• If you do not install batteries, you will hear a low battery warning tone every

time you lift the handset or press SPEAKER.

• Use disposable alkaline batteries only. Do not use rechargeable batteries.

CAUTION: Always unplug the line cord, before installing new batteries.

1. Press the tab as shown and flip into the downward position.

2. Push the tab as shown and lift to remove the battery cover. Insert four new AA

3. Rep l a ce the battery cover.

alkaline batteries (purchased separately) following the polarity markings in the battery compartment.

The following symptoms indicate that the batteries in your telephone are low and need to be replaced, even though there is no low battery warning yet:

• The automatic redial feature does not work or is not working properly, or

• HEADSET cannot be used to make or answer calls. If you experience either of these symptoms, try replacing the batteries following

the instructions above.

5

Getting started

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Tabletop installation

After installing the batteries, if you wish to use the telephone on a tabletop, flip the wall mounting bracket upward.

A single two-line wall jack

If there is a single two-line wall jack, use only the black (4-connector) line cord. Plug one end into the jack labeled L1 or L1/L2 on the back of the telephone base. Plug the other end into the wall jack. Make sure the line cord is plugged firmly into the telephone base and the wall jack.

Line 1 + Line 2

1. Connect the line cord to the telephone base and wall jack.

2. Plug one end of the coiled handset cord into the handset. Plug the other end into the jack on the left side of the telephone base.

NOTE: This product is designed to operate optimally with two telephone lines. If you choose to install only one telephone line; the telephone will continue to operate normally as long as the unused line is not selected. If you experience difficulty, make sure you have pressed the correct LINE key.

6

Getting started

L2 or DATA

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Tabletop installation

Two one-line wall jacks

If there are two one-line wall jacks, use both long line cords. Plug one end of the clear line cord into the jack labeled L1 or L1/L2 on the back of the telephone base. Then, plug the other end into the wall jack for Line 1. Plug one end of the black line cord into the jack labeled L2 or DATA on the back of the telephone base. Then, plug the other end into the wall jack for Line 2. Make sure the line cords are plugged firmly into the telephone base and the wall jack.

Line 1 Line 2

1. Connect the line cords to the telephone base and wall jacks.

2. Plug one en d of th e coile d handset cord into the handset. Plug the other end into the jack on the left side of the telephone base.

3. To determine which line is in use, press LINE 1 and call one of the telephone numbers. If there is a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called.

NOTE: This product is designed to operate optimally with two telephone lines. If you choose to install only one telephone line, the telephone will continue to operate normally as long as the unused line is not selected. If you experience difficulty, make sure you have pressed the correct LINE key.

7

Getting started

Wall mounting

To return the bracket from the tabletop position to wall mounting, follow the

directions below.

A single two-line wall jack

If there is a single two-line wall jack, use only the black line cord. Install the telephone as shown below:

1. Press the tab as shown and flip the bracket to w ar ds t h e downward position.

4. Press the bracket downwards until it firmly clicks into place. Plug the other end of the black line cord firmly into the wall jack. Place the telephone mounting holes and

just above the mounting studs, then slide the telephone base down until it is held securely.

2. Plug one end of the black line cord into the jack labeled L1 or L1/L2 on the back of the telephone base. Insert the line cord into the groove.

Line 1 + Line 2

3. Wind the line cord around the hooks and on the bracket. Thread the line cord through the hole . Insert the line cord into the groove as shown.

5. When mounting the telephone on a wall, you must reverse the handset tab to hold the handset in place. Hold down the switchhook, and slide the tab up and out of its slot. Turn the tab so that the end with the lip is up. Insert the tab back into its slot.

NOTE: This product is designed to operate optimally with two telephone lines. If you choose to install only one telephone line, the telephone will continue to operate normally as long as the unused line is not selected. If you experience difficulty, make sure you have pressed the correct LINE key.

8

Getting started

Wall mounting

Two one-line wall jacks

If there are two separate one-line wall jacks, use both line cords.

1. Press the tab as shown and flip the bracket to w ards th e d o w nward position.

4. Press the bracket downwards until it firmly clicks into place. Then plug the free end of the clear line cord for Line 1 firmly into the Line 1 wall jack. Plug the free end of the black line cord for Line 2 firmly into the Line 2 wall jack. Place the telephone mounting holes and just above the mounting studs, then slide the telephone base down until it is held securely.

2. Plug one end of the clear line cord into the jack labeled L1 or L1/ L2 on the back of the telephone base. Plug one end of the black line cord into the jack labeled L2 or DATA on the back of the telephone base. Insert the line cords into the groove.

Line 1

Line 2

3. Wind the line cords around the hooks and on the bracket. Thread the line cords through the hole . Insert the line cords into the groove as shown.

5. When mounting the telephone on a wall, you must reverse the handset tab to hold the handset in place. Hold down the switchhook, and slide the tab up and out of its slot. Turn the tab so that the end with the lip is up. Insert the tab back into its slot.

NOTE: This product is designed to operate optimally with two telephone lines. If you choose to install only one telephone line, the telephone will continue to operate normally as long as the unused line is not selected. If you experience difficulty, make sure you have pressed the correct LINE key.

9