AT&T 974 User Manual

AT&T Small Business System
Speakerphone with Intercom and
Caller ID/Call Waiting 974
Please also read
Part 1 — Important
product information
USER’S MANUAL
© 2006 Advanced American Telephones. All Rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
974CIB_06 4/7/06 3:32 PM Page II
Product overview ........................... 1
Before you begin............................. 2
Parts list.................................................. 2
Tools needed......................................... 2
DSL users............................................... 4
Glossary ................................................. 5
Programmable features list ............... 7
Audible signals.................................... 10
Installation ....................................... 11
Battery installation ............................ 11
Table/desk installation ...................... 13
Wall installation ................................. 15
Convenience ports ........................... 19
Menu operation............................. 20
Menu structure.................................. 21
Shortcut to language menu ............ 22
Rapid scroll.......................................... 22
Feature setup................................. 23
Set one touch preference............... 23
Assign an extension number to
your phone ..................................... 24
Turn the ringer on or off for
each line........................................... 25
Select the ringer type....................... 26
Set delay ring...................................... 27
Turn auto-mute on or off............... 28
Set dial mode...................................... 29
Turn hold reminder on or off........ 29
Set the time and date....................... 30
Turn line usage on or off for
each line........................................... 31
Assign the prime line
(line preference)............................ 32
Set automatic mode ......................... 33
Set the scroll rate.............................. 34
Turn screen backlight on or off..... 35
Turn COVM indicators on or
off for each line ............................. 36
Reset COVM indicator.................... 37
Program home and local
area codes....................................... 38
Assign the line group for
this phone ....................................... 39
Erase all settings and return
the phone to default settings..... 40
Set this phone to be the
Centrex console phone .............. 41
Set the Centrex console
delayed ring time........................... 42
Set the display language................... 42
Telephone operation...................... 43
Make or answer a call...................... 43
Switch between handset,
headset and speakerphone......... 45
Timer .................................................... 45
Call privacy.......................................... 46
Do not disturb................................... 46
Volume ................................................. 47
Redial .................................................... 47
Redial stack ......................................... 48
Auto redial .......................................... 48
Hold ...................................................... 49
Switch between lines........................ 49
Mute...................................................... 50
Flash ...................................................... 50
Temporary tone dialing.................... 50
Conference calls................................ 51
Transfer a call ..................................... 52
Low battery indicator ...................... 53
Lights and what they mean............. 54
One touch operation.................. 55
Store a number in a one
touch location................................ 56
Review a one touch entry .............. 58
Dial a one touch number................ 59
Directory operation.................... 60
Menu structure.................................. 60
Store a name and number in
the directory .................................. 61
Review directory entries................. 64
Edit a directory entry ...................... 65
Dial a number from the
directory.......................................... 66
i
Contents
Contents
Contents
974CIB_06 4/7/06 3:32 PM Page i
Directory operation
continued
Remove a name and number
from the directory........................ 66
Remove all entries from the
directory.......................................... 66
Intercom operation .................... 67
Basic intercom operations.............. 68
Make an intercom call with
the handset ..................................... 69
Make an intercom call with the
speakerphone or headset........... 70
Answer an intercom call................. 71
End an intercom or page call......... 71
Page a specific extension
(single-phone page)....................... 72
Answer a single-phone page .......... 72
Page all system phones.................... 73
Answer a system-wide page........... 73
Make an intercom conference
call ..................................................... 74
Room monitor................................... 74
Caller ID operation..................... 75
Caller ID display ................................ 76
Call waiting.......................................... 76
Calls received on two or more
lines simultaneously...................... 77
Display screen messages................. 78
Message waiting and
NEW CALL light .......................... 79
Call history.......................................... 79
Remove calls from call
history .............................................. 81
Dial a number from call
history .............................................. 82
Save a name and number from
call history to the directory ...... 83
Save a number from call history
to a one touch location .............. 84
Adding a fax machine ................ 85
Using a fax switch ............................. 85
General product care................. 86
Technical specifications ............ 87
In case of difficulty....................... 88
Expanding the phone system....93
Line groups.......................................... 93
Private lines......................................... 95
Centrex operation....................... 96
Setup checklist ................................... 96
Enable the console phone............... 96
Console operation............................ 96
Set ring delay duration..................... 97
Answer a delayed ring...................... 97
Pick up another station’s line......... 97
Index.................................................... 98
ii
Contents
Contents
974CIB_06 4/7/06 3:32 PM Page ii
This AT&T Small Business System Speakerphone with Intercom and Caller ID/ Call Waiting 974 is expandable to a 16-extension telephone system. The 974 is compatible with AT&T 945, 984, 944, 955 and 964 telephones. (See Before you begin starting on page 2 and Expanding the phone system beginning on page 93 for details.)
The 974 is hearing-aid compatible and can be connected to up to four incoming telephone lines. This phone features a speakerphone for hands-free use and a headset jack compatible with most two-band 2.5mm headsets (sold separately). The 974 allows paging, intercom and call transfers between system phones and is capable of connecting three parties in a conference call. This phone also features a 32-number memory for faster dialing and has a directory which can store up to 200 additional numbers with names. This phone has a caller ID feature which supports caller ID with call waiting service. (Caller ID services are subscriber services available from many local telephone companies for a fee.) There are two convenience ports available for connecting the phone to another device such as a fax machine or modem.
The 974 is compatible with Centrex service. Centrex is a special subscriber service which may be available from your local telephone company for a fee. If you subscribe to Centrex service, refer to the Centrex operation section of this manual, beginning on page 96.
This user's manual contains detailed instructions for installing, programming and operating your AT&T Small Business System Speakerphone with Intercom and Caller ID/Call Waiting 974. Please be sure to read Before you begin starting on page 2 before installing this phone.
1
Product overview
Product overview
Product overview
974CIB_06 4/7/06 3:32 PM Page 1
2
Before you begin
Before you begin
Before you begin
Parts list
Your box should include:
Tools needed
You will also need a small Phillips head screw driver to install your phone.
T&T
Sma
ess
m
Speak comand
Caller
/Ca
g
97
r
USE
S
t
T&T
s
.
Coiled handset cord
Power adapter
Two long line cords
Handset
This user’s manual
Quick start guide
Base unit with wedge attached
1
Quic
r
t
de
Sma
ess
m
Speak withInter
com
andCaller
/CallW
aiting 97
s
Q
Star
tpro
basicinstructions.
stallatio
whicha
llow ou
to
useaef
er ff
toySma
ess
/CallWa
g
97
stallation of a to
theadvanced
eatur
)
e
.DSLusers
r
s
,
t
at time.Eac
US
b
d
.
atterinstallation
s
of this
failura
e
touc
of unit.ess
.
ps
s
3.
y
.
.
p
5.
ecotheew.
e
holes.
Sna
th
base
.
One short line cord
974CIB_06 4/7/06 3:32 PM Page 2
ll Busin
ID
dvanced llRights
and theGlobe of to Teephone
ll Waitin
Par
Syste
4
Sta
Gui
ll Busin
Syste
ith ID
starting on page
4
of your Use
h M
r
llBusin
tin
eassigne
nd
ID
Thi
uick
n
noptions
In
esof this line servic Manual
I
inyour system,you
a
B
Install use e
with on
h
2
4
olarity
Replaceth
6.Reattachthewe thebasetby sliding thetabs into th
e edge
4
us
Philli
3
Before you begin
Before you begin
This 974 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 945 or 984 units you may have installed. You can use a total of 16 945/974/984 units together as extensions in your phone system.
This 974 telephone is also compatible with any AT&T 964/955/944 phones you have previously installed. This 974 telephone is NOT compatible with any 843, 853, 854, 874, or 954 telephones you may have previously installed.
NOTE: If you have one or more 964, 955, or 944 phone(s) installed in the same phone system with this 974 telephone, you can have only 12 extensions and 15 telephone lines in the phone system.
You must have a modular telephone jack and an electrical outlet not controlled by a wall switch near where you’re installing the phone.
The total length of telephone wiring used in this system MUST NOT be more than 600 feet as it may cause interference with the advanced features of this telephone.
Identify the number of phone lines you’ll use.
Plan the layout of your phone system.
All connected phones must have the same line 1 phone number for the intercom and paging features to work.
Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. If you try to assign the same extension number to a second phone, you will hear a repeating short ring and the the screen display will includehEXThXXhishalreadyhusedhAssignhnewhEXTh#hif the phone is in idle mode. If the phone is in the programming mode, you will hear the repeating short ring only. See Assign an extension number to your phone on page 24 of this manual for directions.
Decide if you want a private line. A private line does not appear on all connected phones.
Choose your setting for each feature. You will need to program the features after installation. See Programmable features list beginning on page 7 for a brief description of the features. See the Feature setup section beginning on page 23 for programming instructions.
974CIB_06 4/7/06 3:32 PM Page 3
DSL users
Connecting a DSL line to L1/L2 may interfere with the advanced features of this telephone, (such as intercom, hold, and line privacy,) which work by sending data signals over line 1. These data signals are sent at some of the same frequencies as those used by your DSL service.
Also, DSL lines usually have microfilters, which keep the DSL signals from interfering with your telephone's sound quality. These same microfilters will also block the data signals that this telephone system uses to support some telephone system features. Therefore, the advanced features of this phone may not work properly when DSL microfilters are installed on L1/L2 of your phone system. However, you can use a DSL splitter to prevent these problems.
For only one or two DSL lines, install it/them into L3/L4 on the back of the phone.
If your system will only use two or three phone lines, plug a single non-DSL telephone line into L1/L2. (Turn off the L2 line usage lights.) Be sure to use the microfilter(s,) which were probably provided when DSL was installed, on lines 3 and/or 4 if the lines have DSL, to protect the sound quality.
If you have two telephone lines, one of which is DSL, which both appear at a single wall jack, use a Triplex adapter to separate the lines at the wall jack. Call 1 (800) 222-3111 if you need help doing this.
If you must install a DSL line into L1/L2 on the back of the phone, use a DSL splitter.
Lines 1 and 2 share a telephone jack, so if you need to install a DSL line for telephone line 1 or line 2, you will need additional equipment to avoid interference. Any telephone line connected to L1/L2 cannot have a microfilter. It must have a DSL splitter. Use a dual line DSL splitter or a two-line DSL filter. Call
1 (800) 222-3111 if you need help doing this.
Installation, by your DSL service provider or other professional, of a DSL splitter (not a microfilter) as close as possible to the protection block or network interface (where the telephone line enters the house) may resolve DSL interference. (It may be necessary to use a DSL splitter intended for outdoor use.) A DSL splitter allows the data and voice signals to use the same telephone line without interfering with each other.
AT&T cannot supply the DSL splitter. Please contact your DSL service provider or professional contractor for details about obtaining and installing a DSL splitter. Your DSL service provider may require you to bear any installation costs. AT&T and the manufacturer of this product have no affiliation with your DSL provider and the type or quality of services they offer. Installation must be performed at your own expense and AT&T cannot troubleshoot or provide installation support.
4
Before you begin
Before you begin
974CIB_06 4/7/06 3:32 PM Page 4
NOTE: If your DSL service provider cannot supply a DSL splitter, it is possible to purchase an outdoor DSL splitter over the Internet.
If you are a new DSL customer, your DSL service provider will probably ask you if you have more than one telephone line in your home or business, or if you are installing a phone system. If you answer yes, your DSL service provider will probably advise you that you need a splitter. In most cases, your DSL service provider will supply you with the proper splitter for your specific situation. The DSL splitter, installed properly, should help overcome any interference between the DSL signal and the signals sent by your phone system.
AT&T shall not be responsible for the cost of installation, any damages, lost business, direct or indirect expenses accrued or associated with installation, or other compatibility issues which may arise as a result of using this product while you subscribe to DSL service.
Glossary
Caller ID: Caller identification is a subscriber service available from most local
telephone companies for a fee. When you subscribe to caller identification, you can see who’s calling before you answer the phone if you and the caller are both in areas offering caller ID service with compatible equipment.
Caller ID with call waiting: This is a single, combined subscriber service which may be available from your local telephone company. If you subscribe to this service, you can use your 974 telephone to see who’s calling even while you are on another call (as long as your caller is in an area with caller ID service and both telephone companies use compatible equipment).
Centrex service: A special subscriber service which may be available from your local telephone company for a fee. This 974 telephone can be used with Centrex service.
COVM: Central Office Voice Mail is a subscriber voice message service which may be available from your local telephone company. This service may be called by another name in your area (e.g. call answering).
DND: When activated, the Do Not Disturb (DND) feature prevents interruptions during a call.
continued on page 6
5
Before you begin
Before you begin
974CIB_06 4/7/06 3:32 PM Page 5
Glossary
continued from page 5
Home area code: This is the area code for your telephone number. Most users simply dial the seven digits of a phone number to make a call within their own area code and 11 digits outside of their area code. If this applies to you, you should enter your own area code into the unit as the home area code. After programming, if you receive a call from within your home area code, the screen will display the seven digits of the phone number.
You may, however, live in a region where for calls within your own area code, you must dial 10 digits (that is, the area code and phone number). If this applies to you, enter 000 for the home area code and enter your area code as a local area code. After programming, if you receive a call from within your area code, the screen displays the 10 digits of the phone number.
Be sure to follow the directions under Program home and local area
codes on page 38 during feature setup.
Line group: A group of system phones sharing some lines within a
multi-phone system.
Local area code: Most users dial 11 digits to make calls outside their home area codes. If this applies to you, you do not need to program any local area codes.
However, if you dial only 10 digits to make calls to some areas outside your home area code (without dialing 1), then program these local area codes into the phone. Up to five local area codes can be programmed. See Program home and local area codes on page 38 during feature setup for instructions.
After programming, if you receive a call from one of these local area codes, the screen displays the 10 digits of the phone number.
Navigation buttons: These are the buttons used when programming your 974 phone and for scrolling through feature options (E, +, -, >, <).
Phone system: Two or more system phones combined to form an interacting system of shared lines. You can have up to 16 phones in the system.
NOTE: If you have one or more 964, 955, or 944 phone(s) installed in the same phone system with this 974 telephone, you can have only 12 extensions in the phone system.
Prime line: This is the line on your phone you designate to be selected automatically when you lift the handset, press K, or press h.
System phone: Any 944, 945, 955, 964, 974 or 984 phone in your phone system (also called an extension).
6
Before you begin
Before you begin
974CIB_06 4/7/06 3:32 PM Page 6
Programmable features list
Default settings indicated by *.
Feature: Function: Options:
One touch Choose default mode Intercom* or telephone preference for one touch (EXT)
buttons.
Extension no. Assign an extension 11*-26
number to this phone.
Ringer on/off Turn the ringer on or On* or off
off for each line.
Ringer type Select a ring pattern Type 1*, 2, 3, 4
for this phone.
Delay ring Select desired time Off*, 2, 4, 6, up to
to delay central 30 seconds office ring.
Auto-mute Turn auto-mute on On* or off
or off (sounds at this extension will be heard automatically when paged).
Tone/pulse Set the dial mode for Tone* or pulse
touch tone or dial pulse (rotary) dialing.
Hold reminder Turn on or off the On* or off
audible reminder that a call at this extension is on hold.
Time/date Set the time and date. 01:00 AM 01/01 Sunday*
Line usage Turn line usage on On* or off
or off for each line.
NOTE: One ring lasts about six seconds, two rings last twelve seconds, and so on.
continued on page 8
7
Before you begin
Before you begin
974CIB_06 4/7/06 3:32 PM Page 7
Programmable Features List
continued from page 7
Default settings indicated by *.
Feature: Function: Options:
Prime line Assign a line on this Line 1*, 2, 3, 4
phone to be selected automatically when you lift the handset, press K,or press h.
Automatic Choose default mode Speakerphone* or mode for calls connected headset
with the handset in the base unit.
Scroll rate Set the scrolling Very slow, slow, medium*,
speed for rapid fast, or very fast scroll.
LCD backlight Turn the screen On* or off
display backlight on or off.
COVM on/off Turn COVM (message/ On or off*
voice mail) indicators on or off for each line.
COVM reset Clear COVM indicators N/A
when they are lit but no new messages are waiting.
Area codes Program one home 1-3 digits, empty*
and up to five local area codes for use with caller ID features.
Line group Assign your phone Line group 4*-15 or
to a line group. PRV (private)
NOTE: One ring lasts about six seconds, two rings last twelve seconds, and so on.
8
Before you begin
Before you begin
974CIB_06 4/7/06 3:32 PM Page 8
Default settings indicated by *.
Feature: Function: Options:
Reset all Return all features N/A
to default settings.
Console Specify whether your On or off*
phone is the Centrex console phone for your phone system.
CSL delay ring Set the time to delay Off*, 2, 4, 6, up to
ring for Centrex 30 seconds console phone.
Language Select the language English*, Spanish, or
for screen displays. French
NOTE: One ring lasts to about six seconds, two rings last twelve seconds, and so on.
9
Before you begin
Before you begin
974CIB_06 4/7/06 3:32 PM Page 9
Audible signals
When you hear: It means:
A rapid double-ring You have an incoming intercom call. pattern, repeating
A long single ring, You have an incoming transferred call. repeating
A short single ring, The extension number you just repeating programmed has already been assigned.
Choose another number for this extension.
A short single tone, The extension you are calling is in repeating DND mode.
A long single tone, The extension you are calling is busy. repeating
A very long single The extension you are calling is ringing or tone, repeating in DND mode.
10
Before you begin
Before you begin
974CIB_06 4/7/06 3:32 PM Page 10
If you are installing multiple phones in your telephone system, you must install and program one set at a time. If more than one extension is assigned the same extension number, a repeating short ring (error ring) sounds at the extension you are programming and the screen display includes EXTuXXuis
alreadyuuseduAssignunewuEXTu#uif the phone is in idle mode. If the
phone is in the programming mode, you will hear the repeating short ring only. Assign a different extension number from 11 to 26 (see Assign an
extension number to your phone on page 24).
Battery installation
Install a 9V alkaline battery (purchased separately) in order to use some features of this telephone in the event of a power failure. If power fails and a working battery is installed, all four lines of this phone will work only to answer calls with the handset or headset, and to dial calls using the key pad and the one touch or redial features. No other features will work until power is restored.
1. Remove the wedge from the underside of the base unit.
Press on the tabs in the direction of the arrows and pull the wedge
away from the phone.
2. Remove the battery compartment screw with a small Phillips head screwdriver.
continued on page 12
11
Installation
Installation
Installation
974CIB_06 4/7/06 3:32 PM Page 11
Battery installation
continued from page 11
3. Pull on the tab to remove the battery compartment cover.
4. Insert a 9V battery (purchased separately) following the polarity markings in the battery compartment.
5. Replace the battery compartment cover and the screw.
6. If you are wall mounting the phone, turn to Wall installation
beginning on page 15. (You will not need the wedge; store it in case you use the phone on a table or desk in the future.)
—OR—
If you are using the phone on a table or desk, reattach the
wedge to the base unit by sliding the tabs into the holes as shown. Snap the wedge onto the base. Then, turn to Table/desk installation beginning on page 13.
12
Installation
Installation
Polarity
markings
974CIB_06 4/7/06 3:32 PM Page 12
Table/desk installation
For best results, follow the directions in Battery installation on page 11 before installing the phone.
Recommended wiring configuration for phone system
NOTE:The total length of telephone wire used in your system should not be more than 600 feet as it may cause interference with the advanced features of this telephone.
NOTE: Users should use ONLY the line cords provided. In case additional line cords are required, please use ONLY AWG#24 line cords.
1. Connect the telephone line cords to the telephone and wall jacks as shown in the following illustration on page 14.
continued on page 14
13
Installation
Installation
974CIB_06 4/7/06 3:32 PM Page 13
Table/desk installation
continued from page 13
Four one-line jacks (To use this installation option, you’ll need to purchase two two-line adapters. Adapters are available at retail stores or by calling 1 (800) 222–3111.)
Two two-line jacks
2. Connect the handset cord.
Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other end into the handset and hang up.
14
Installation
Installation
Modular
telephone jack
lines 3 and 4
Modular telephone jack lines 1 and 2
Telephone
line cords
L1/L2 jack
L3/L4 jack
Two-line adapters
Telephone
line cords
Modular telephone jacks lines 3 and 4
Modular telephone jacks lines 1 and 2
L1/L2 jack
L3/L4 jack
974CIB_06 4/7/06 3:32 PM Page 14
3. Connect the power adapter to the telephone.
Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222–3111.
Plug one end of the power adapter into the jack labeled POWER on the back of the phone. Plug the other end into a standard electrical outlet not controlled by a wall switch.
4. Initialization.
If no battery is installed when you connect the power cord, the phone runs a quick self-test and the screen displays Initializing for about three seconds.
NOTE:The phone will run through this same initialization any time it is reconnected to AC power if a working battery is not installed (for example, after a power failure or when the unit has been unplugged).
5. Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear a dial tone, turn to In case of difficulty beginning on page 88.
Wall installation
For best results, follow the directions in Battery installation on page 11 before installing the phone.
1. If the wedge is still attached to the underside of the base
unit, follow step 1 in Battery installation on page 11 to remove
the wedge.
continued on page 16
15
Installation
Installation
Standard electrical
outlet
Power adapter
Power jack
974CIB_06 4/7/06 3:32 PM Page 15
Wall installation
continued from page 15
2. Reverse the handset tab.
Hold down the switchhook, then pull out the handset tab and rotate it 180 degrees. Push the handset tab down into the grooves so it settles into position.
3. Connect the telephone line cords to the telephone as shown.
4. Connect the handset cord.
Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other end into the handset and hang up.
5. Connect the power adapter to the telephone.
Use only the power adapter provided with this product.
To obtain a replacement, call
1 (800) 222–3111.
Plug one end of the power adapter into the jack labeled POWER on the back of the phone. Plug the power adapter into a standard electrical outlet not controlled by a wall switch.
16
Installation
Installation
Standard electrical
outlet
Power adapter
Power jack
Switchhook
Handset tab
L1/L2 jack
L3/L4 jack
974CIB_06 4/7/06 3:32 PM Page 16
6. Connect the telephone line cords to the wall jacks as shown in the following illustration and mount the phone on the wall.
NOTE: Users should use ONLY the line cords provided. In case additional line cords are required, please use ONLY AWG#24 line cords.
Four one-line jacks (To use this installation option, you’ll need to
purchase two two-line adapters. You will also need to purchase and install a blank wall plate. Adapters and blank wall plates are available at retail stores or by calling 1 (800) 222-3111.)
continued on page 18
17
Installation
Installation
Modular telephone jacks lines 3 and 4
Modular telephone jacks lines 1 and 2
Standard electrical outlet
Blank wall plate
Power adapter
Two-line
adapters
974CIB_06 4/7/06 3:32 PM Page 17
Wall installation
continued from page 17
Two two-line jacks (To use this illustration option, you may want to use the short line cord for lines 1 and 2.)
7. Initialization.
If no battery is installed when you connect the power cord, the phone runs a quick self-test and the screen displays Initializing for about three seconds.
NOTE:The phone will run through this same initialization any time it is reconnected to AC power if a working battery is not installed (for example, after a power failure or when the unit has been unplugged).
8. Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear a dial tone, turn to In case of difficulty beginning on page 88.
18
Installation
Installation
Modular
telephone jack
lines 3 and 4
Modular telephone jack lines 1 and 2
Standard electrical outlet
Power adapter
974CIB_06 4/7/06 3:32 PM Page 18
Convenience ports
If you want to connect another device (such as a modem or fax machine) to the wall jack, you can use the jacks on the phone labeled AUX. These convenience ports use lines 3 and 4; a call picked up on line 3 or 4 at another extension may interrupt fax, modem, or message transmission.
Four one-line jacks
Two two-line jacks
19
Installation
Installation
Modular telephone jacks lines 3 and 4 with a two-line adapter
Modular telephone jacks lines 1 and 2 with a two-line adapter
Standard electrical outlet
L1/L2 jack
L3/L4 jack
AUX L4 jack
AUX L3 jack
AUX L4 jack
Modular telephone jack lines 3 and 4
Modular telephone jack lines 1 and 2
Standard electrical outlet
Power adapter
L1/L2 jack
L3/L4 jack
AUX L3 jack
Power adapter
974CIB_06 4/7/06 3:32 PM Page 19
20
Menu operation
Menu operation
Feature setup, memory programming and some individual feature operations for the 974 use menus shown in the screen display. Use the navigation buttons (<, >, +, -, E) to begin, end and move through menu operations (for example, feature setup).
Press E to activate a menu operation. The first menu item for this topic or data will appear in line four of the screen. For example, the screen displays:
NOTE: If you do not press a key to continue menu operations within 30 seconds, the telephone automatically exits the menu.
When x is displayed, you can press the - or + button repeatedly to move through the menu.
Press E to choose the menu item currently displayed. This may be a lower level menu, an action, or a feature settings screen. For example:
When () is displayed, you can press the > or < button to scroll through setting choices.
Press E to store the setting, or press - to store the setting and show the next option for the feature currently displayed.
To return to the main menu, press the - or + button until the screen display includes MAIN MENU or EXIT. Then, press E.
To exit programming mode, press and hold E.
NOTE: If the phone beeps twice, repeat the steps to program the feature.
ONE TOUCH
()Intercom PREFERENCEHHHHHx
FEATUREHSETUP
ONEHTOUCHHHHHHHx
Menu operation
Menu
Menu item
Menu topic or data
Menu indicator
Current setting
Feature
974CIB_06 4/7/06 3:32 PM Page 20
Menu structure
Use the menu to set up the values for the 974 features. Access the menu by pressing E when the phone is idle. The menu structure for the feature setup menu is shown below.
One touch
Preference
Intercom Telephone
Progam
Pause Tone Flash Cancel
View
Done
Main menu
Phone settings
Extension no. Ringer on/off Ringer type Delay ring Auto-mute Tone/pulse Hold reminder Main menu
21
Menu operation
Menu operation
Time/date Special options
Line usage Prime line Automatic mode Scroll rate LCD backlight COVM on/off COVM reset Area codes Line group Reset all Main menu
Centrex
Console CSL delay ring Main menu
Language
Exit
974CIB_06 4/7/06 3:32 PM Page 21
Shortcut to language menu
This phone comes programmed for English screen displays. If you need to change the screen language to Spanish or French, you can use these steps to reach the LANGUAGE menu more quickly.
1. Press E to begin feature setup.
2. Press + twice. The screen display includes
LANGUAGE and the current setting.
3. Press < or > to scroll through the language choices (English, Espanol, or Français). When the language you want to use is displayed, press - to save your choice. The screen display includes EXIT.
4. Press E to return to the idle screen.
NOTE:You can exit feature setup and return to the idle screen any time. Simply press and hold E.
Rapid scroll
You can scroll through menu items or setting choices more quickly using this feature. Press and hold the desired scroll button (+, -, > or <). The screen will scroll through your choices at the rate you program during feature setup. See Set the scroll rate on page 34 for programming instructions.
22
Menu operation
Menu operation
i
ii
ii
kkkkk
ooooo
m
mm
mm
jjjjj
iiiii
k
kk
kk
ooooo
mmmmm
974CIB_06 4/7/06 3:32 PM Page 22
23
Feature setup
Feature setup
Set one touch preference
Choose whether pressing an EXT button automatically initiates an intercom or one touch call. If you want to place one touch calls using only one button, set this feature to TELEPHONE. If you want to place intercom calls using only one button, set this feature to INTERCOM. See One touch operation beginning on page 55 and Intercom operation beginning on page 67 for details about one touch and intercom calls.
1. Press E to begin feature setup.
2. Press E. The screen display includes
PREFERENCE and the current setting.
3. Press < or > to toggle between INTERCOM and TELEPHONE.
4. When the correct setting is shown, press
- to save your choice. The screen display includes PROGRAM.
5. Press and hold E to return to the idle screen.
NOTE:You can exit feature setup and return to the idle screen any time. Simply press and hold E.
Feature setup
iiiii
kkkkk
ooooo
nnnnn
974CIB_06 4/7/06 3:32 PM Page 23
Assign an extension number to your phone
Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work.
1. Press E to begin feature setup.
2. Press - until the screen display includes PHONE
SETTINGS.
3. Press E. The screen display includes
EXTENSION NO and the current setting.
4. Press < or > to change the extension number (11 … 26).
5. When the desired extension number is shown, press - to save your choice. The screen display includes RINGER ON/OFF.
NOTE: If you duplicate an extension number already in use, you will hear a repeating short ring (error ring) and the screen display will includehEXThXXhishalready usedhAssignhnewhEXTh#hif the phone is in idle mode. If the phone is in the programming mode, you will hear the repeating short ring only. Repeat steps 1-5 at the ringing phone to assign a different extension number (from 11-26).
6. Proceed to step 5 on page 25 to set the next feature (ringer on or off).
—OR—
Press and hold E to return to the idle screen.
NOTE:You can exit feature setup and return to the idle screen any time. Simply press and hold E.
24
Feature setup
Feature setup
iiiii
kkkkk
o
oo
oo
nnnnn
974CIB_06 4/7/06 3:32 PM Page 24
Turn the ringer on or off for each line
1. Press E to begin feature setup.
2. Press - until the screen display includes
PHONE SETTINGS.
3. Press E. The screen display includes
EXTENSION NO.
4. Press - until the screen display includes
RINGER ON/OFF.
5. Press E. The screen display includes
L1 RINGER and the current setting.
6. Press < or > to toggle between On and Off for the line shown.
7. When the desired setting for this line is shown, press - to save your choice. The screen display will include the current ringer setting for the next line (L1 … L4).
8. Repeat steps 6 and 7 to turn the ringer on or off for other lines at this phone.
9. When you are finished setting the ringer, press
- until the screen display includes DONE.
10. Press E. The screen display includes RINGER ON/OFF.
11. Proceed to step 4 on page 26 to set the next feature (ringer type).
—OR—
Press and hold E to return to the idle screen.
NOTE:You can exit feature setup and return to the idle screen any time. Simply press and hold E.
25
Feature setup
Feature setup
i
ii
ii
k
kk
kk
o
oo
oo
j
jj
jj
974CIB_06 4/7/06 3:32 PM Page 25
Select the ringer type
You can choose a ring pattern for incoming phone calls.
NOTE: Incoming intercom calls use ringer type 1 and cannot be changed.
1. Press E to begin feature setup.
2. Press - until the screen display includes
PHONE SETTINGS.
3. Press E. The screen display includes
EXTENSION NO.
4. Press - until the screen display includes
RINGER TYPE.
5. Press E. The screen display includes
L1 RINGER TYPE and the current setting.
6. Press < or > to change the ringer type (Type 1 Type 4) for the line shown.
7. When the desired setting for this line is shown, press - to save your choice and move to the next line with its ringer type.
8. Repeat steps 6 and 7 to set ringer types for other lines on this phone (L1 L4).
9. When you are finished setting the ringer type, press - until the screen display includes DONE.
10. Press E. The screen display includes RINGER TYPE.
11. Proceed to step 4 on page 27 to set the next feature (delay ring).
—OR—
Press and hold E to return to the idle screen.
NOTE:You can exit feature setup and return to the idle screen any time. Simply press and hold E.
26
Feature setup
Feature setup
iiiii
k
kk
kk
ooooo
nnnnn
974CIB_06 4/7/06 3:32 PM Page 26
Set delay ring
Set the length of time before incoming calls will ring at this extension.
NOTE: If you choose to set a delayed ring on a phone with voice mail service, the phone may not ring at all before voice mail picks up the call.
1. Press E to begin feature setup.
2. Press - until the screen display includes
PHONE SETTINGS.
3. Press E. The screen display includes
EXTENSION NO.
4. Press - until the screen display includes
DELAY RING and the current setting.
5. Press < or > to change the delay ring setting (Off, 2 sec 30 sec).
6. When the correct delay setting is shown, press
- to save your choice. The screen display includes Auto-Mute.
7. Proceed to step 5 on page 28 to set the next feature (auto-mute).
—OR—
Press and hold E to return to the idle screen.
NOTE:You can exit feature setup and return to the idle screen any time. Simply press and hold E.
27
Feature setup
Feature setup
iiiii
kkkkk
o
oo
oo
jjjjj
974CIB_06 4/7/06 3:32 PM Page 27
Loading...
+ 76 hidden pages