AT&T 974 User Manual
1
QUICK START GUIDE
AT&T Small Business System
Speakerphone with Intercom and
Caller ID/Call Waiting 974
This Quick Start Guide provides basic instructions. For additional
installation options and complete instructions which allow you to
use all features of this phone, refer to your AT&T Small Business
System Speakerphone with Intercom and Caller ID/Call Waiting 974
User's Manual, Part 2.
Installation
Installation of a DSL splitter may be required to use the advanced
features of this telephone if you have DSL (digital subscriber line)
service. Please see DSL users starting on page 4 of your User’s
Manual, Part 2 for details.
If you are installing multiple phones in your phone system, you must
install and program one set at a time. Each phone MUST be assigned
a unique extension number.
Battery installation
Install a 9V alkaline battery (purchased separately) in order to use some features
of this telephone in the event of a power failure. If power fails and a working
battery is installed, all four lines of this phone will work only to answer calls
with the handset or headset, and to dial calls using the dial pad keys and the one
touch or redial features. No other features will work until power is restored.
1. Remove the wedge from the underside of the base unit. Press
on the tabs and pull the wedge away from the phone.
2. Remove the battery compartment screw with a small Phillips
head screwdriver.
3. Pull on the tab to remove the battery compartment cover.
4. Insert a 9V battery (purchased separately) following the
polarity markings in the battery compartment.
5. Replace the battery compartment cover and the screw.
6. Reattach the wedge to the base unit by sliding the tabs into the
holes. Snap the wedge onto the base.
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Table/desk installation
For best results, follow the directions in Battery installation beginning on
page 1 of this Quick Start Guide before installing the phone.
Recommended wiring configuration for phone system
NOTE: The total length of telephone wire used in your system should not
be more than 600 feet as it may cause interference with the advanced
features of this telephone.
NOTE: Users should use ONLYthe line cords provided.
1. Connect the telephone line cords to the telephone and
wall jacks as shown in the following illustration on page 3.
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• Four one-line jacks (To use this installation option, you’ll need
to purchase two two-line adapters. Adapters are available at retail
stores or by calling 1 (800) 222–3111.)
• Two two-line jacks
2. Connect the handset cord.
Plug one end of the coiled handset cord into the jack on the left
side of the phone. Plug the other end into the handset and hang up.
3
Two-line adapters
Telephone
line cords
Modular telephone
jacks lines 3 and 4
Modular
telephone jacks
lines 1 and 2
L1/L2 jack
L3/L4 jack
Modular
telephone jacks
lines 3 and 4
Modular telephone
jacks lines 1 and 2
Telephone
line cords
L1/L2 jack
L3/L4 jack
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3. Connect the power adapter to the telephone.
Use only the power adapter provided with this product.
To obtain a replacement, call 1 (800) 222–3111.
Plug one end of the power adapter into the jack labeled POWER
on the back of the phone. Plug the other end into a standard
electrical outlet not controlled by a wall switch.
4. Initialization.
If no battery is installed when you connect the power cord, the phone
runs a quick self-test and the screen displays Initializing for
about seven seconds.
NOTE: The phone will run through this same initialization any time it is
reconnected to AC power if a working battery is not installed (for example,
after a power failure or when the unit has been unplugged).
5. Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear a dial
tone, please see In case of difficulty starting on page 88 of your
User’s Manual, Part 2 for details.
Standard
electrical
outlet
Power adapter
Power jack
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Feature setup
Feature setup, memory programming and some individual
feature operations for the 974 use menus shown in the
screen display. For detailed instructions for using the menus,
see Menu operation beginning on page 20 of your User’s
Manual, Part 2.
Assign an extension number to
your phone
Every individual phone in your telephone system MUST be
assigned a unique extension number for the intercom feature
to work.
1. Press E to begin feature setup.
2. Press - until the screen display includes
PHONEHSETTINGS.
3. Press E. The screen display includes
EXTENSIONHNO and the current setting.
4. Press < or > to change the extension
number (11h…h26).
5. When the desired extension number is shown,
press - to save your choice. The screen display
includes RINGERHON/OFF.
NOTE: If you duplicate an extension number already in
use, you will hear a repeating shor t ring (error ring) and
the screen display will include EXTHXXHisHalready
usedHAssignHnewHEXTH#Hif the phone is in idle mode.
If the phone is in the programming mode, you will hear
the repeating short ring only. Repeat steps 1-5 at the
ringing phone to assign a different extension number
(from 11-26).
6. Press and hold E to return to the idle screen.
NOTE: You can exit feature setup and return to the idle
screen any time. Simply press and hold E.
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