AT&T 972 User Manual

Caller ID Telephone 972

Please also read

Part 1 — Important

Product Information

USER’S MANUAL

Part 2

AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.

DRAFT

12/4/01

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Printed in China. Issue 1AT&T 12/01

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CONTENTS

BEFORE YOU BEGIN ...................1

About Softkeys .....................................1

About Home and Local Area Codes......2

About Caller Identification...................3

Headset Jack .........................................3

Data Port...............................................3

INSTALLATION ..........................4

Battery Installation ...............................4

Table/Desk Installation .........................5

Wall Installation....................................8

PROGRAMMING OPTIONS...........10

Phone Options ...................................10

Voice Message Options ......................11

Caller ID Options ...............................12

TELEPHONE OPERATION.............13

Make a Call .........................................13

Answer a Call......................................13

End a Call............................................13

Base Ringer Volume ............................13

Handset/Speakerphone/Headset

Volume............................................13

Change Time and/or Date ................. 13

Hold....................................................13

Redial..................................................13

Mute ...................................................14

Flash ...................................................14

Automatic Line Selection....................15

Automatic Redial ................................15

Switching Between Lines

During a Call...................................15

Conference Calls ................................16

Conference Call Options....................16

TELEPHONE MEMORY ...............17

One-Touch Dialing..............................17

Two-Touch Dialing .............................17

Storing Numbers in Memory..............17

Dialing Memory Numbers ..................18

Erasing Memory Numbers..................18

Viewing Memory Contents ................18

Storing Numbers from

Call History in Memory ..................19

Storing a Pause or Wait in a

Memory Number ............................19

CALLER ID OPERATION ..............20

Review Call History............................20

Remove Call Records

from History ...................................20

Setting Display Screen Options......... 21

Display Screen Messages................... 21

Message Waiting and

NEW CALL Lights ...........................22

Call Screening.....................................22

Call History.........................................23

Repeat Calls........................................23

Display Dial ........................................24

Display Dial Options ..........................24

Call Waiting.........................................24

IN CASE OF DIFFICULTY .............25

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About Softkeys

This telephone has been designed with your convenience in mind, offering you many features which you can access using the four “softkeys.”

BEFORE YOU BEGIN

By pressing the softkey next to the operation indicated on the display screen, you select that operation. Softkey prompts are always underlined on the display.

When there are too many features to fit on the screen at one time, the

and characters are shown. Use the arrow keys below the screen

to scroll through to the additional commands.

Softkeys

Scroll through commands

Softkeys

Indicate

additional

options

PHONE VOICE MSG Select options area to change. CALL

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About Home Area Code and Local Area Codes

Always program your Home Area Code,and, if you need them, up to four Local Area Codes. (See “Program Home Area Code”on page 7 for information about the Home Area Code). Programming these area codes changes how numbers are displayed in the call history, and allows for correct operation of the Display Dial feature.

Refer to the chart below to determine whether you will need to program Local Area Codes after you install your phone.

If for You dial Then enter

All calls outside 11 digits No Local Area Codes your Home Area Code (1 + area code

+ phone number)

Some calls outside 10 digits Area codes that do your Home Area Code (area code not require a “1”

+ phone number)

If you dial 10 digits (area code plus phone number) for calls within your own area code, include your area code as a Local Area Code.

Use the softkeys to select the area code you want to program (LOCAL1–LOCAL4), then use the keypad to enter each area code. Use the softkey to select DONE.

If you don’t program your Home Area Code, the system will continue to display the Home Area Code entry screen, and will be unable to display Caller ID information. If you try to exit area code programming without entering a Home Area Code, you will hear an error tone.

BEFORE YOU BEGIN

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About Caller Identification (Caller ID)

This unit keeps a record of the names and numbers of the last 99 calls, whether you answer the phone or not.

For each call that comes in, the screen displays the following information between the first and second rings:

• Your caller’s name (15 letters are sent by your telephone company);

• The caller’s area code and telephone number (the area code is not displayed if it is programmed as the Home Area Code);

• The time and date of the call; and

• The position of the call in call history.

If you answer a call before the information appears on the screen, it will not be in the call history.

Headset Jack

You can use this telephone hands-free when you install any industry standard 2.5 mm headset, purchased separately. For best results, use an AT&T 2.5 mm headset.

Plug the headset into the jack. Do not force the connection, but make sure the plug fits securely.

Data Port

If you want to connect another device (such as a modem, fax machine, answering system, or cordless extension phone) to a wall jack used by this phone, you can use the jack on the back of the phone labeled DATA L2. The data port uses Line 2; a call picked up on Line 2 at another extension may interrupt data, fax, or message transmission.

BEFORE YOU BEGIN

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Battery Installation

Before using the telephone, install a 9V battery (not included). In case of a power failure, you will be able to use the phone normally if a fresh 9V battery is installed, but Caller ID information will not be displayed. This phone has a Memory Loss protection feature and will store your caller ID information, memory and programmed settings until power is restored.

When battery power is low, LOW BATT shows on the display to alert you. Replace batteries promptly.

CAUTION: Always disconnect all cords and remove base before installing new batteries.

1 Remove the label covering the display screen. 2 Turn the telephone upside down. 3 Remove the base (Figure 1).

Place your thumbs in the two openings at the large end of the base. Push down with your thumbs, and lift the base up and away from the phone.

4 Open the battery compartment door (Figure 2).

Press on the tabs and remove the door.

5 Install one new 9V battery (Figure 3). 6 Replace the battery compartment door. 7 Turn to Step 1 in “Table/Desk Installation” or “Wall Installation”.

INSTALLATION

Figure 2

Figure 3

Figure 1

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Table/Desk Installation

Note: Be sure to follow the steps below in order. Do not plug the phone into electrical power until all the cords are properly connected to the phone.

1 The base.

Turn the base so the larger end is toward the top of the telephone. Attach the base by inserting the tabs into the slots. Push down on the large end of the base to lock it into place.

2 Connect the line cord(s) to the telephone.

• If you have a two-line jack,use only a line cord with clear modular plugs on each end. Plug one end into the jack labeled L1 OR L1/2 on the back of the telephone.

• If you have two separate jacks,use two line cords. Insert one end of a cord with blue plugs into the jack labeled L1 OR L1/2 on the back of the telephone. Insert one end of the cord with clear plugs into the jack labeled L2 on the back of the telephone.

3 Connect the line cord(s) to your modular jack(s).

• If you have a two-line jack,plug the free end of the line cord into a modular wall jack. Make sure the cord snaps firmly into place.

INSTALLATION

Adapter

Power

Cord

Telephone Line Cord with clear modular plugs

Two-line Modular

Jack

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• If you have two separate jacks,plug the free end of the cord with the blue plugs into the modular wall jack for Line 1. Plug the free end of the cord with the clear plugs into the modular wall jack for Line 2. Make sure the cords snap firmly into place.

4 Connect the handset to the telephone.

Plug the coiled cord into the handset jack on the side of the phone. Plug the other end of the coiled cord into the handset, and then hang up.

5 Connect the power cord.

CAUTION:Use only the power cord supplied with this phone. If you need a replacement cord, call 1 800 222-3111.

Fit the power cord behind the strain relief tab. Then plug the smaller end of the power cord into the jack labeled POWER at the back of the system. Plug the power cord into a standard electrical outlet not controlled by a wall switch.

6 Check for dial tone.

Press L, then lift the handset or press S and listen for a dial tone. Then press l and listen for a dial tone. If you do not hear a dial tone, see IN CASE OF DIFFICULTY.

7 Confirm Lines 1 and 2.

Press L and call one of your phone numbers. If you hear a busy signal, you called Line 1. If you hear a ringing signal in the receiver, then you called Line 2.

8 Select Display Language.

The screen displays ENGLISH (flashing) and ESPANOL. The flashing language is the selected language. Use CALL LIST + or CALL LIST

- to select the other language, then use the softkey to select OK.

INSTALLATION

Adapter

Power

Cord

Telephone Line Cord with blue modular plugs

Telephone Line Cord with

clear modular plugs

Modular

Jack for

Line 1

Modular Jack for Line 2

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