AT&T 964 User Manual

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1
Four-Line Intercom
Speakerphone 964
© 2000 Advanced American Telephones. All rights reserved.
Printed in Indonesia. 850002940 Issue 1AT&T 6/00
1
Part 2
Please also read
Part 1 – Important
Product Information
BEFORE YOU BEGIN ........................3
Glossary ................................................4
Features List..........................................6
Audible Signals .....................................7
INSTALLATION.................................8
Table/Desk Installation .........................8
Wall Installation..................................10
Convenience Ports .............................13
SET UP SYSTEM FEATURES .............15
Change Display Language...................16
Set the Time/Date...............................16
Assign an Extension Number
to Your Phone.................................16
Turn COVM Indicator On or Off
for Each Line...................................17
Turn the Ringer On or Off
for Each Line...................................17
Select the Ringer Type........................17
Set Delay Ring ....................................18
Turn Line Usage On or Off
for Each Line...................................18
Assign the Prime Line
(Line Preference) ...........................18
Assign the Line Group
for this Phone .................................19
Turn Auto-Mute On or Off..................19
Set the Dial Mode...............................19
Set the Flash Time...............................19
Turn Hold Reminder On or Off..........20
Program Home and Local
Area Codes......................................20
Set Your Phone for Single Phone
Operation........................................20
Program the Day and Night Times
for Auto-Attendant ...........................21
Program Ring Time.............................21
Program Message Length....................22
Turn Message Alert On or Off ............22
Turn the Monitor On or Off...............22
Turn D-TAD Intercept On or Off........22
Set Auto-Attendant Pickup Delay........23
Program Remote Password.................23
Set Your Phone to be the Centrex
Console Phone................................23
Program the Centrex Console
Delayed Ring Time ..........................23
Turn Toll Saver On or Off ...................24
Erase All Settings and Return
the Phone to Default Settings.........24
TELEPHONE OPERATION.................25
Making or Answering a Call ................26
Timer ...................................................27
Call Privacy..........................................27
Do Not Disturb....................................28
Line-In-Use Lights ................................28
Volume.................................................28
Redial..................................................29
Auto Redial .........................................29
Hold .....................................................30
Switch Between Lines .........................30
Mute......................................................30
Flash......................................................30
Temporar y Tone Dialing.......................31
Conference Calls...................................31
Transfer a Call......................................32
DIRECTORY OPERATION..................33
Storing Names and Numbers
in the Directory ..............................34
Storing a Pause in a
Directory Number ..........................35
Storing a Temporary Tone Signal
in a Directory Number ...................35
Storing a Flash in a
Directory Number ..........................35
Reviewing Information Stored
in the Directory ..............................36
Changing Directory Entries................36
Dialing a Number from
the Directory ..................................37
Removing a Name and Number
from the Directory .........................37
Removing All Entries from
the Directory ..................................37
INTERCOM OPERATION...................38
Basic Intercom Operations..................39
Making an Intercom Call with
the Handset.....................................39
Making an Intercom Call with the
Speakerphone or Headset ..............40
Answering an Intercom Call...............40
Making a Single-phone Page...............40
CONTENTS
1
Check to be sure your box contains: 1 Telephone 1 Handset 1 Handset cord 1 Mounting base 2 Seven-foot line cords 1 Eight-inch line cord 1 Power adapter 1 Warranty insert 1 9V battery 1 User’s Manual
You must have a modular telephone jack and an electrical outlet
not controlled by a wall switch near where you’re installing the phone.
The total length of telephone wiring used in this system is
important. If the total length of telephone wiring is more than 600 feet, you may need to use a special filter device. You can call 1 800 222–3111 for information about this filter. You’ll need to contact a professional to install this filter.
Identify the number of phone lines you’ll use.
Plan the layout of your phone system and decide which phone(s)
will be the Auto-Attendant(s).
All connected phones must have the same Line 1 phone number
for the Intercom and Page features to work.
Assign a different Intercom Extension Number (11 through 22) to
each 964 telephone. You’ll need to do this individually at each telephone.
Decide if you want a private line. A private line does not appear
on all connected phones.
You must subscribe to combined Caller ID with Call Waiting as a
single service to see Caller ID information for Call Waiting calls. Check with your local telephone company for availability.
Choose your setting for each system feature. You will need to
program the features during installation (see “Features List”).
CONTENTS
32
Answering a Single-phone Page ..........40
Switching Between an Intercom
Call and a Single-phone Page..........41
Ending an Intercom or Page Call.........41
Paging All Phones ................................41
Answering an All Page.........................41
Making an Intercom
Conference Call ..............................42
Room Monitor .....................................42
CALLER ID OPERATION...................43
Call Waiting.........................................44
Calls Received on Two or
More Lines Simultaneously.............45
Message Waiting and
NEW CALLS Light ...........................46
Call List...............................................46
Display Messages................................47
Removing Calls from Call List ............48
Dialing a Number from Call List.........49
Saving a Number from Call List
to the Directory..............................49
Time/Date...........................................50
Reset COVM Indicator........................50
ANSWERING SYSTEM
(D-TAD) Operation......................51
Turning the Answering System
On/Off ............................................52
Entering D-TAD Mode ........................52
Reviewing the Outgoing
Announcement ...............................52
Recording an Outgoing
Announcement ...............................53
Erasing the Outgoing
Announcement ...............................53
Monitoring Incoming Calls.................53
Listening to Your Messages.................53
Removing Messages............................55
Recording a Memo .............................55
Two-Way Recording............................56
Audible Message Alert.........................56
Toll Saver ............................................56
ANSWERING SYSTEM
Auto-Attendant Operation .........57
Turn Auto-Attendant Function
On/Off ............................................59
Auto-Attendant Sequence for
Callers .............................................59
Reviewing an Auto-Attendant
Outgoing Message ..........................60
Recording an Auto-Attendant
Outgoing Message ..........................60
Removing an Auto-Attendant
Outgoing Message ..........................60
Using Multiple Auto-Attendants..........60
ANSWERING SYSTEM
Remote Operation......................61
Connect with the
Answering System ..........................61
Remote Commands ............................62
ADDING A FAX MACHINE................63
Multi-Phone System.............................63
Single Phone........................................64
Using a Fax Switch..............................64
IN CASE OF DIFFICULTY..................65
EXPANDING THE 964 SYSTEM ........69
Line Groups.........................................69
Private Lines ........................................70
CENTREX OPERATION.....................71
Setup Checklist....................................71
Enabling the Console Phone...............71
Console Operation ..............................71
Setting Ring Delay Duration..................72
Answering a Delayed Ring ...................72
Picking Up Another Station’s Line......72
INDEX ............................................73
BEFORE YOU BEGIN
You may, however, live in a region where for calls within your own area code, you must dial 10 digits (that is, the three-digit area code and phone number). If this applies to you, enter "000" for the Home Area Code and enter your area code as a Local Area Code. After programming, if you receive a call from within your area code,the screen displays the 10 digits of the phone number. When you use Display Dial, the unit will know to dial your area code along with the seven digits of the telephone number (and "1" if appropriate).
Be sure to follow the directions on page 20 for programming the Home Area Code.
Local Area Code: Most users dial 11 digits to make calls outside their Home Area Code. These users do not need to program any Local Area Codes.
However, if you dial only 10 digits to make calls to some areas outside your Home Area Code (without dialing "1"), then program these Local Area Codes into the unit (up to five Local Area Codes can be programmed). See page 20 for directions.
After programming, if you receive a call from one of these Local Area Codes, the screen displays the 10 digits of the phone number. When you use Display Dial, the unit will dial the 10 digits, without inserting a "1" before the area code.
Line Group: A group of 964 phones sharing some lines within a multi-phone system.
Navigation buttons: These are the buttons used when programming your 964 system and for scrolling through feature options (+, -, >, <, E, S).
Prime Line: This is the line on your phone you designate to be selected automatically when you lift the handset, press K or h.
BEFORE YOU BEGIN
5
Glossary
Auto-Attendant: This is a phone (within your 964 multi-phone system) that you designate to pick up a ringing line automatically after a selected number of rings. The Auto-Attendant plays the selected outgoing message, and redirects the call if the caller dials an extension number. You can designate up to 12 Auto-Attendants in your system.
CID: This stands for Caller Identification, which is a subscriber service, available from most local telephone companies for a fee. When you subscribe to Caller Identification, you can see who's calling before you answer the phone if you and the caller are both in areas offering Caller ID service with compatible equipment.
Caller ID with Call Waiting: This is a single combined subscriber service which may be available from your local telephone company. If you subscribe to this service you can use your 964 telephone system to see who's calling even while you are on another call (as long as your caller is in an area with Caller ID service and both telephone companies use compatible equipment).
Centrex Service: A special subscriber service which may be available from your local telephone company for a fee. The 964 telephone system can be used with Centrex Service.
COVM: Central Office Voice Mail is a subscriber voice message service which may be available from your local telephone company. This service may be called by another name in your area (e.g., Call Answering).
DND: When activated the Do Not Disturb feature prevents interruptions during a call.
D-TAD: Digital Telephone Answering Device is the sophisticated tapeless answering system built into the 964 telephone system.
Home Area Code: This is the area code for your telephone number. Most users simply dial the seven digits of a phone number to make a call within their own area code and 11 digits outside of their area code. If this applies to you, you should enter your own area code into the unit as the Home Area Code. After programming, if you receive a call from within your Home Area Code, the screen will display the seven digits of the phone number. When you use Display Dial,the unit will know to ignore the Home Area Code, and dial only the seven digits of the phone number.
BEFORE YOU BEGIN
4
Specify times to be considered Day or Night for Auto-Attendant features
Set length of time the phone will ring before the answering machine picks up the call
Set maximum length of messages to be recorded
Turn Audible Message Alert on or off Choose whether messages can be
heard over the speaker as they are recorded
Turn D-TAD Intercept on (messages can be intercepted by other 964 phones during recording) or off
Specify how many seconds an Auto-Attendant will wait before picking up incoming calls
Program password needed for remote access to some features of your phone
Specify whether your phone is the Centrex Console phone for your system
Set time to delay ring for Centrex Console phone
Turn Toll Saver on (answers after two rings if there are new messages) or off (answers per ring time)
Return all settings to default settings
Day: 9:00AM* Night: 6:00PM*
10-60 seconds 15 seconds*
Greeting Only, 1 minute, or unlimited*
On or Off* On* or Off
On or Off*
6*-30 seconds
3-digits, 111*
On or Off*
Off*,2, 4, 6, ...30 seconds
On or Off*
(Defaults)
DAY/NIGHT TIME
RING TIME
MESS. LENGTH
MESS. ALERT MONITOR
D-TAD INTERCEPT
AUTO-ATT. PICKUP
PASSWORD
CONSOLE
CSL DELAY RING
TOLL SAVER
RESET ALL!!!
Feature Function Setting Option(s)
Feature Function Setting Option(s)
LANGUAGE TIME/DATE EXTENSION NO
COVM ON/OFF
COVM RESET
RINGER ON/OFF RINGER TYPE DELAY RING
LINE USAGE
PRIME LINE
LINE GROUP
AUTO-MUTE
TONE/PULSE
FLASH TIME
HOLD REMINDER
AREA CODEs
SINGLE PHONE
Select language for screen displays Manually set time and date Assign extension number for this
phone Turn COVM (message/voice mail)
indicators on or off for each line Clear COVM indicators when they
are lit but no new messages are waiting
Turn ringer on or off for each line Select ring pattern for this phone Select desired time to delay
Central Office ring Turn line usage on or off for
each line Assign a line on this phone to be
selected automatically when you lift the handset, press K, or press h
Assign your phone to a Line Group
Turn Auto-Mute on or off (sounds at this extension will be heard automatically when paged)
Set dial mode for touch-tone or dial pulse (rotary) dialing
Set length of signal sent when you press F
Turn audible reminder that a call at this extension is on hold on or off
Program one Home and up to five Local Area Codes for use with Caller ID features
Specify whether your phone is single (On) or part of a multi-phone system (Off)
English* or Spanish 01:00AM 01/01 Sunday* 11-22*
On or Off*
NA
On* or Off Type 1*,2, 3, 4 Off*,2,4, 6, ... 30 seconds
On* or Off
Line 1*, 2, 3, 4
Line Group 4*-15 or PRV (private)
On* or Off
Tone* or Pulse
0.3 seconds - 0.9 seconds
0.7 seconds* On* or Off
1-3 digits, Empty*
On or Off*
BEFORE YOU BEGIN
7
Features List
NOTE: An * indicates the default setting for each system feature.
NOTE: One ring is equal to about six seconds, two rings equals twelve
seconds, and so on.
Audible Signals
BEFORE YOU BEGIN
6
You have an incoming intercom call.
You have an incoming transferred call. The extension number you just programmed has
already been assigned. Choose another number for this extension.
The extension you are calling is in DND mode. The extension you are calling is busy.
A rapid double-ring pattern, repeating
Long single ring, repeating Short single ring, repeating
Short single tone, repeating Long single tone, repeating
When you hear: It means:
Two Two-Line Jacks
INSTALLATION
9
2 Connect the telephone line cords to the telephone.
Four One-Line Jacks (To use this installation option, you’ll need to purchase two two-line adapters. Adapters are available at retail stores or by calling 1 800 222–3111.)
INSTALLATION
8
Two-line Adapters
Telephone Line Cords
Modular Telephone Jacks Lines 3 and 4
Modular Telephone Jacks Lines 1 and 2
Standard Electrical Outlet
Power Cord
Telephone Jack L1/L2
Telephone Jack L3/L4
Telephone Line Cords
Modular Telephone Jack Lines 3 and 4
Modular Telephone Jack Lines 1 and 2
Standard Electrical Outlet
Power Cord
Telephone Jack L1/L2
Telephone Jack L3/L4
NOTE: If you are installing multiple phones in your 964 system, you must install and program one set at a time. If more than one extension is assigned the same extension number, a repeating short ring (error ring) will sound at all extensions. Reassign extension numbers, being sure that each extension has a different number from 11 to 22 (see “Assign an Extension Number to Your Phone” in SET UP SYSTEM FEATURES).
Table/Desk Installation
1 Install one 9V battery.
Press in on the tabs and remove the telephone base.
Use a small Phillips head screwdriver to remove the screw and open the battery door.
Insert the 9V battery (included), and replace the screw to close the battery door.
Replace the telephone base.
NOTE: The battery retains telephone memory in the event of a power failure. If power fails, only Line 1 will work to dial and answer incoming calls. No other features will work until power is restored.
INSTALLATION
11
INSTALLATION
10
Wall Installation
1 Reverse the handset tab.
Hold down the switchhook,then pull the tab out and rotate it 180 degrees. Push the tab down into the grooves so it settles into position.
2 Install one 9V battery.
Press in on the tabs and remove the telephone base.
Use a small Phillips head screwdriver to remove the screw and open the battery door.
Insert the 9V battery (included), and replace the screw to close the battery door.
Replace the telephone base.
NOTE: The battery retains telephone memory in the event of a power failure. If power fails, only Line 1 will work to dial and answer incoming calls. No other features will work until power is restored.
3 Connect the telephone line cords to the telephone.
Please refer to line cord connection instructions in Step 2 of “Table/Desk Installation” on page 9.
4 Turn the base, as shown, and attach it to the bottom of the
phone.
3 Connect the handset cord.
Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other end into the handset, and hang up.
4 Connect the power adapter.
Use only the power adapter provided with this product. To obtain a replacement, call 1 800 222–3111.
5 Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear a dial tone, turn to IN CASE OF DIFFICULTY in this manual.
Plug one end of the power adapter into the jack labeled ADAPTER on the back of the phone. Plug the other end into a standard electrical outlet not controlled by a wall switch.
6 Initialization.
As soon as you connect the power cord,the system runs a quick self-test and the screen displays Initializing for about 15 seconds. When the test is complete, the system enters an initial setup mode (this happens the first time you plug in the unit only) and the screen displays press PROG to setup your phone. See SET UP SYSTEM FEATURES beginning on page 15.
5 Connect the handset cord.
Plug one end of the coiled handset cord into the jack on the bottom of the phone. Plug the other end into the handset, and hang up.
6 Connect the power adapter to the telephone.
Use only the power adapter provided with this product. To obtain a replacement, call 1 800 222–3111.
Plug one end of the power adapter into the jack labeled ADAPTER on the back of the phone.
7 Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear a dial tone, turn to IN CASE OF DIFFICULTY in this manual.
8 Mount the phone on the wall.
Four One-Line Jacks
Modular Telephone Jacks Lines 3 and 4
Modular Telephone Jacks
Lines 1 and 2
Standard Electrical Outlet
Power Cord
INSTALLATION
13
INSTALLATION
12
9 Plug the power adapter into a standard electrical outlet not
controlled by a wall switch.
10 Initialization.
As soon as you connect the power cord,the system runs a quick self-test and the screen displays Initializing for about 15 seconds. When the test is complete, the system enters an initial setup mode (this happens the first time you plug in the unit only) and the screen displays press PROG to setup your phone. See SET UP SYSTEM FEATURES beginning on page 15.
Convenience Ports
If you want to connect another device (such as a modem or fax machine) to the wall jack,you can use the jacks on the phone labeled AUX. These convenience ports use Lines 3 and 4; a call picked up on Line 3 or 4 at another extension may interrupt a fax, modem, or message transmission.
Two Two-Line Jacks
Four One-Line Jacks
Modular Telephone Jack Lines 3 and 4
Modular Telephone Jack Lines 1 and 2
Standard Electrical Outlet
Power Cord
Modular Telephone Jacks Lines 3 and 4 with Two-line Adapter
Modular Telephone Jacks Lines 1 and 2 with Two-line Adapter
Standard Electrical Outlet
Power Cord
Telephone Jack L1/L2
Telephone Jack L3/L4
Telephone Jack Aux L4
Telephone Jack Aux L3
SET UP SYSTEM FEATURES
15
INSTALLATION
14
Use the Navigation buttons to program or change the system features setup.
Press G to enter the Programming mode. The screen displays:
NOTE: If you do not press a key to continue programming within 20 seconds, the system automatically exits the Programming mode.
Press - or + repeatedly to move through the list of options.
Press > to choose the option currently displayed.
Press S to store your selections and return to the ‘home screen’ for the feature currently displayed.
You can set up one feature at a time or you can set up a feature and then move on to set up another feature. After you change one feature,press + or - to select another feature. When you are finished with features setup, press E to exit Programming mode.
NOTE: After a feature is successfully programmed, the system beeps once. If the system beeps twice, repeat the steps to set up the feature.
Store your selection and move to next feature
Scroll through
options
Confirm
option choice
Exit Programming mode
Used when
resetting
features to
default settings
Enter Programming mode
Feature
Options
Two Two-Line Jacks
Modular Telephone Jack Lines 3 and 4
Modular Telephone Jack Lines 1 and 2
Standard Electrical Outlet
Power Cord
Telephone Jack L1/L2
Telephone Jack L3/L4
Telephone Jack Aux L4
Telephone Jack Aux L3
SET UP SYSTEM FEATURES
17
SET UP SYSTEM FEATURES
16
Turn COVM Indicator On or Off for Each Line
If you subscribe to Voice Mail service with your local telephone service provider, turn the COVM indicator on to have the screen display the appropriate line numbers when there are messages waiting. You can turn the COVM indicator on or off for each line individually or for all lines at once. If you do not subscribe to Voice Mail service, turn the COVM indicator off for each line.
1 Press G. 2 Press - until the screen displays COVM ON/OFF, then press >. 3 Press - or + until the screen displays the desired line number,
then press >.
4 Press - or + to select the desired setting. 5 Press S to store your selection. 6 Repeat Steps 1-5 to change the indicator setting for additional lines.
Turn the Ringer On or Off for Each Line
1 Press G. 2 Press - until the screen displays RINGER ON/OFF, then press >. 3 Press - or + until the screen displays the desired line number,
then press >.
4 Press - or + to select the desired setting. 5 Press S to store your selection. 6 Repeat Steps 1-5 to change the Ringer setting for additional lines.
Select the Ringer Type
1 Press G. 2 Press - until the screen displays RINGER TYPE, then press >. 3 Press - or + to select the desired setting. You will hear a sample
of each Ringer Type as you move through the settings.
4 Press S to store your selection.
Change Display Language
1 Press G. 2 Press - until the screen displays LANGUAGE, then press >. 3 Press - or + until the screen displays your language selection. 4 Press S to store your selection.
Set the Time/Date
NOTE: The time and date are automatically set with incoming call information. Follow the steps below to set manually.
1 Press G. 2 Press - until the screen displays TIME/DATE. 3 Press > until screen displays HOUR. 4 Press - or + to select the correct hour setting. 5 Press S to store the hour setting. The screen displays MINUTES. 6 Press - or + to select the correct minutes setting. 7 Press S to store the minutes setting. The screen displays AM/PM. 8 Press - or + to select AM or PM. 9 Press S to store the setting. The screen displays MONTH. 10 Press - or + to select the correct month. 11 Press S to store the setting. The screen displays DATE. 12 Press - or + to select the correct day of the month. 13 Press S to store the setting. The screen displays DAY OF WEEK. 14 Press - or + to select the correct day of the week. 15 Press S to store the setting.
Assign an Extension Number to Your Phone
1 Press G. 2 Press - until the screen displays EXTENSION NO, then press >. 3 Press - or + to select the desired extension number (from 11 to 22). 4 Press S to store your selection.
NOTE: If you duplicate an extension number, you will hear a repeating short ring at all extensions. Repeat Steps 1-4 and assign a different number (from 11 to 22).
SET UP SYSTEM FEATURES
19
SET UP SYSTEM FEATURES
18
Assign the Line Group for this Phone
1 Press G. 2 Press - until the screen displays LINE GROUP, then press >. 3 Press - or + to select the desired setting. 4 Press S to store your selection.
Turn Auto-Mute On or Off
Choose whether sounds at this extension will be heard automatically in response to a page (Auto-Mute Off) or only when m is pressed. Auto-Mute Off permits hands-free conversation and room monitoring; Auto-Mute On protects privacy.
1 Press G. 2 Press - until the screen displays AUTO MUTE, then press >. 3 Press - or + to select the desired setting. 4 Press S to store your selection.
Set the Dial Mode
1 Press G. 2 Press - until the screen displays TONE/PULSE, then press >. 3 Press - or + to select the desired setting. 4 Press S to store your selection.
Set the Flash Time
NOTE: If you are using this phone within the United States, there is no reason to change the Flash Time from the default setting (0.7 seconds).
1 Press G. 2 Press - until the screen displays FLASH TIME, then press >. 3 Press - or + to select the desired setting. 4 Press S to store your selection.
Set Delay Ring
NOTE: This feature is for use with Centrex systems only.
NOTE: If you choose to set a delayed ring on a phone with COVM
service, the phone may not ring at all before COVM picks up the call.
1 Press G. 2 Press - until the screen displays DELAY RING, then press >. 3 Press - or + to select the desired setting. (One ring is about six
seconds.)
4 Press S to store your selection.
Turn Line Usage On or Off for Each Line
If you are not using all four phone lines,you need to turn off Line Usage for the unused lines. If you expand to a third or fourth line, turn Line Usage back on.
You may also restrict the use of certain lines on this phone to intercom and paging only by turning off Line Usage for each line to be restricted. When Line Usage is turned off, that line cannot be used to answer incoming calls or to make outgoing or transfer calls.
1 Press G. 2 Press - until the screen displays LINE USAGE, then press >. 3 Press - or + until the screen displays the desired line number,
then press >.
4 Press - or + to select the desired setting. 5 Press S to store your selection. 6 Repeat Steps 1-5 to change the Line Usage status for additional
lines.
Assign the Prime Line (Line Preference)
1 Press G. 2 Press - until the screen displays PRIME LINE, then press >. 3 Press - or + to select the desired setting. 4 Press S to store your selection.
SET UP SYSTEM FEATURES
21
SET UP SYSTEM FEATURES
20
Program the Day and Night Times for Auto-Attendant
NOTE: The Auto-Attendant feature only works with two or more 964 phones.
1 Press G. 2 Press - until the screen displays DAY/NIGHT TIME, then press >. 3 Press - or + to select DAY TIME or NIGHT TIME, then press >. 4 Press - or + to select the correct hour. 5 Press S to store the hour setting and move on to setting the
minutes.
6 Press - or + to select the correct minutes. 7 Press S to store the minutes setting and move on to select
AM or PM.
8 Press - or + to select AM or PM. 9 Press S to store the setting. 10 Repeat Steps 1-9 to program the opposite Day or Night Time
setting.
NOTE: The Auto-Attendant Day Outgoing Message will play beginning with the time you program as Day Time until the time you program as Night Time.
Program Ring Time
Select the length of time the phone will ring before the answering system picks up a call. One ring is about six seconds.
1 Press G. 2 Press - until the screen displays RING TIME, then press >. 3 Press - or + to select the desired setting (from 10 to
60 seconds).
4 Press S to store the setting.
Turn Hold Reminder On or Off
1 Press G. 2 Press - until the screen displays HOLD REMINDER, then press >. 3 Press - or + to select the desired setting. 4 Press S to store your selection.
Program Home and Local Area Codes
One Home and up to five Local Area Codes can be programmed into the unit. The Home Area Code must be programmed in order for you to dial numbers stored in the directory and the Caller ID Call List and so that you can transfer numbers from the Call List to the directory. By programming these specific area codes, the unit will be able to distinguish a local call from a long distance call, and will thereby dial the appropriate number of digits.
1 Press G. 2 Press - until the screen displays AREA CODEs, then press >. 3 Press - or + to select type of area code you wish to set. 4 Press > to confirm your choice,then use the keypad to enter the
digits of the area code.
5 Press S to store the setting. 6 Repeat Steps 1-5 to program additional area codes.
NOTE: If you must dial the area code to place calls within your own area code, enter “000” for the Home Area Code and enter your area code as a Local Area Code.
Set Your Phone for Single Phone Operation
This feature allows the answering system to operate properly when only one phone is connected. If you are using this phone as part of a multi-phone system, leave Single Phone set to the default setting (Off).
1 Press G. 2 Press - until the screen displays SINGLE PHONE, then press >. 3 Press - or + to select a setting. 4 Press S to store the setting.
SET UP SYSTEM FEATURES
23
Set Auto-Attendant Pickup Delay
1 Press G at the Auto-Attendant phone. 2 Press - until the screen displays AUTO ATT PICKUP, then press >. 3 Press - or + to select the desired number of seconds (from 6 to 30).
NOTE: Six seconds equals about one ring, twelve seconds is about two rings, and so on.
4 Press S to store the selection.
Program Remote Password
1 Press G. 2 Press - until the screen displays PASSWORD, then press >. 3 Use the keypad to enter the three digits of your new password. 4 Press S to store the new password.
You will need to program the following two features if this phone is the designated Console Phone for your Centrex system:
Set Your Phone to be the Centrex Console Phone
NOTE: This feature is for use with Centrex systems only.
1 Press G. 2 Press - until the screen displays CONSOLE, then press >. 3 Press - or + to select a setting. 4 Press S to confirm your selection.
Program the Centrex Console Delayed Ring Time
NOTE: This feature is for use with Centrex systems only.
Set the length of time the phone will ring before the Centrex Console phone picks up calls to your phone. One ring is about six seconds.
1 Press G. 2 Press - until the screen displays CSL DELAY RING, then press >. 3 Press - or + to select a setting. 4 Press S to confirm your selection.
SET UP SYSTEM FEATURES
22
Program Message Length
Select the maximum length for the messages callers can record when the answering function is on. If you choose UNLIMITED, the caller can record a message of any length,up to the amount of time remaining for all messages, memos and announcements. If you choose GREETING ONLY,the caller will hear the selected outgoing announcement but will not be able to record a message. If you choose 1 min,the caller can record a message up to one minute long.
1 Press G. 2 Press - until the screen displays MESS. LENGTH, then press >. 3 Press - or + to select UNLIMITED, GREETING ONLY, or 1 min. 4 Press S to store the setting.
Turn Message Alert On or Off
1 Press G. 2 Press - until the screen displays MESS. ALERT, then press >. 3 Press - or + to select the desired setting. 4 Press S to store the setting.
Turn the Monitor On or Off
If you wish to hear incoming messages as they are recorded,turn the Monitor on.
1 Press G. 2 Press - until the screen displays MONITOR, then press >. 3 Press - or + to select a setting. 4 Press S to confirm your selection.
Turn D-TAD Intercept On or Off
If you want other extensions in the Line Group to be able to pick up a call while the caller is leaving a message with the answering system,turn D-TAD Intercept On. This feature applies only to 964 phones; non-system phones will not be able to intercept D-TAD messages.
1 Press G. 2 Press - until the screen displays DTAD INTERCEPT, then press >. 3 Press - or + to select a setting. 4 Press S to confirm your selection.
SET UP SYSTEM FEATURES
24
TELEPHONE OPERATION
25
Activate
custom-calling
services
Activate
temporary
tone dialing
Activate
hands-free
calling for
speakerphone
Activate hands-free calling for headset
Redirect an incoming call to any 964 phone
Initiate a three-party call
Put a caller on hold
Adjust
volume of
ringer,
handset,
speakerphone,
and headset
Line-in-use lights
Line buttons
Prevents interruptions during a call
Mute the microphone
Redial last
number called
– OR –
Automatically
redial a number when the line you’re calling is busy
Turn Toll Saver On or Off
If you would like the answering system to pick up calls after only two rings when there are new messages,turn Toll Saver on. When Toll Saver is off, the answering system will pick up after the length of time you programmed for Ring Time.
1 Press G. 2 Press - until the screen displays TOLL SAVER, then press >. 3 Press - or + to select a setting. 4 Press S to store the setting.
Erase All Settings and Return the Phone to Default Settings
1 Press G. 2 Press - until the screen displays RESET ALL?. 3 Press >. The screen displays:
4 Press X within three seconds to confirm the RESET ALL
command. The screen displays:
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