AT&T 9465 User Manual

This AT&Tproduct is manufactured by Lucent Technologies Consumer Products L.P.
© 2000 Lucent Technologies Consumer Products L.P. All rights reserved.
Printed in Mexico. XXXXXXXXX Issue 1AT&T 3/00
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11
Please read
Part 1: Important Product Information,
For Customer Service,visit our website at www.telephones.att.com.
AT&T and the globe symbol are trademarks of AT&TCorp.licensed to Lucent Technologies Consumer Products L.P.
USER’S MANUAL
Part Two
REVISED 2/29/00
L2L1
900 MHz Digital Cordless
Answ ering System Telephone 9465
with Caller ID/Call Waiting
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CONTENTS
1
INSTALLATION.................................3
Before You Install...........................................3
Table/Desk and Wall Installation ................4
FEATURE SETUP..............................6
Softkeys............................................................6
Message Window Display............................6
Telephone Feature Setup.............................7
Caller ID Feature Setup...............................8
Answering System Feature Setup............10
Caller Specific Outgoing
Announcement Feature Setup.............14
TELEPHONE OPERATION
At the Handset............................17
Make, Answer,or End a Call .....................17
Handset Volume...........................................17
Flash.................................................................17
Preview a Number......................................17
Redial.............................................................18
Redial Plus.....................................................18
Temporary Tone..........................................18
Mute...............................................................19
Hold...............................................................19
Intercom........................................................19
Record a Phone Conversation................20
Headset Jack.................................................20
TELEPHONE OPERATION
At the Base ..................................21
Speaker Volume/Base Ringer Volume......21
Hold...............................................................21
Mute...............................................................21
Make, Answer,or End a Call .....................21
Page/Intercom ..............................................22
Handset Locator.........................................22
TELEPHONE MEMORY/DIRECTORY..23
Priority Ring.................................................23
Talking Caller ID .........................................23
Store a Number in Memory
from the Handset ...................................23
Store a Pause in a Memory Number......25
Replace a Stored Number ........................25
Store a Name with a
Memory Number...................................25
Store a Talking Caller ID Announcement
with a Memory Number ......................26
Dial a Memory Number............................26
View Memory Numbers............................27
Delete Memory Numbers........................27
Edit Memory Numbers..............................28
Review Talking Caller ID ...........................28
Record Talking Caller ID for a
Number Previously Stored without
Talking Caller ID.....................................29
Store a Number and Name from
Call History in Telephone Memory....29
ANSWERING SYSTEM OPERATION At the Base 30
Audible Indicators.......................................30
About Mailboxes .........................................30
Announcement Play/Silent........................30
Answering Calls...........................................31
Call Screening/Intercept............................31
Announcement Bypass..............................31
Record a Memo..........................................31
Listen to,Save,& Delete Messages.........32
Message Window Display..........................33
ANSWERING SYSTEM OPERATION At Cordless Handset or
Touch Tone Phone........................34
Call Screening..............................................34
Connect with the Answering System.......34
Remote Access Commands ......................35
Voice Help Menu .........................................37
Audible Signals.............................................37
CALLER ID OPERATION..................38
About Caller Identification.......................38
Call Waiting..................................................39
Incoming Call History ................................39
Mailbox Link .................................................39
Memory Match............................................39
Review Call History...................................40
Display Dial...................................................40
Delete Call Records from Call History..41
Caller ID Display Messages.......................42
OPERATING RANGE .......................43
BATTERIES....................................44
Battery Life...................................................44
Charge the Handset Battery Pack..........44
Replace the Handset Battery Pack.........46
IN CASE OF DIFFICULTY ................47
INDEX ..........................................51
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INSTALLATION
3
Before You Install
Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. For optimum performance,install the base on the highest f loor of your home. See the illustration below for other location suggestions.
INSTALLATION
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Table/Desk and Wall Installation
1 Install the handset battery.
4
INSTALLATION
NOTE: Connect power to the base unit before placing the handset in the cradle.
INSTALLATION
2 Attach belt clip to the cordless handset (optional).
NOTE: The handset cannot be charged in the face-up position
when the belt clip is attached.
a) Slide
down into grooves to attach.
b) Push up
and away to remove.
b) Plug battery pack
connector into handset, and place battery pack and wires into compartment.
c) Replace cover
by sliding it on its track up over battery case until it snaps firmly into place.
a) Remove battery
compartment cover by pressing on indentation and sliding downward.
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INSTALLATION
5
5 Mount the base on the wall. (WALL MOUNTING ONLY)
Hold the base so the mounting knobs on the standard wall jack will fit into the holes on the bottom of the base. Slide the base down onto the knobs until it locks into place.
6 Charge the handset battery.
Place the handset face up or face down in the base. Charge the battery at least 12 hours the first time. After the first
charge,the battery will quick-charge in only six hours.
7 Check for dial tone.
After the batteries are charged,lift the handset and press P; you should hear a dial tone.
8 Set up Telephone features.
See pages 6 and 7.
9 Set up Caller ID features.
See pages 8 and 9.
10 Set up Answering System features.
See pages 10–13.
11 Set up Caller Specific Outgoing Announcements.
See pages 14–16.
INSTALLATION
Standard
electrical outlet
Modular telephone jack
3 Connect the telephone line cord.
If you are wall mounting the phone,use the short line cord and press the excess cord into the groove on the bottom of the base.
4 Connect the
power cord.
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Softkeys
Use the two “softkeys”on the handset,shown in the illustration,to access many features.
1 Press U to begin viewing options.
When you see arrows on the display screen,you can use the < and > buttons next to the softkeys to scroll through choices or move to the next display.
2 Press the softkey below the operation
indicated on the display screen to select that operation.
Message Window Display
The message window on the base displays messages during feature setup.
Window Displays: When:
SU System is in Setup Mode CH You have pressed c
FEATURE SETUP
6
MENU
SETUP REDIAL +
FEATURE SETUP
SoftkeySoftkey
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FEATURE SETUP
7
Telephone Feature Setup
At the handset,you can set up one feature at a time,or you can set up a feature and then move on to set up another feature.
1 Make sure the phone is off ( is not
displayed).
2 Press U,then >,and use the softkey to
select SETUP.
3 Select DONE if needed to reach the feature
you want to set,then use the CHANGE softkey to scroll through the options for that feature.
4 Select DONE again when the desired choice
is displayed to save your selection and move to the next feature.
When you have finished setting Telephone features, you can continue on to set up Caller ID features. If you would like to exit Feature Setup,press U.
Dial Mode
If you have touch tone service,the phone will be ready to use as soon as the battery is charged.
Ringer Off / Battery Save
When the Ringer is set to OFF,the handset stays ready to use for up to 30 days before you have to return it to the base for recharging. When the Ringer is off,the Page/Handset Locator feature does not work,and the screen does not display incoming call information. However, the call information is stored in the call history. When the Ringer is on, the handset stays ready to use for up to four days, and all features are active.
Handset Ringer
You can choose from four different handset Ringer styles. Select DONE to choose a Ringer style.
DIAL MODE:PULSE CHANGE DONE
DIAL MODE:TONE CHANGE DONE
RINGER: OFF CHANGE DONE
RING TYPE: 1 CHANGE DONE
RINGER: ON CHANGE DONE
FEATURE SETUP
MENU
SETUP REDIAL +
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FEATURE SETUP
8
Caller ID Feature Setup
You can continue to set up Caller ID features directly after setting up the final Telephone feature (Handset Ringer),by programming your Home Area Code.
1 Make sure the phone is off ( is not
displayed).
2 Press U,then >,and use the softkey to
select SETUP.
3 Select DONE if needed to reach the feature
you want to set,then use the CHANGE softkey to scroll through the options for that feature.
4 Select DONE again when the desired choice
is displayed to save your selection and move to the next feature. When you have finished setting Caller ID features,press U to exit.
Program Home and Local Area Codes
Your “home area code”is the area code from which you are dialing.
“Local area codes”are area codes for which you must dial an area code but
not “1.” Always program your home area code,and,if you need them,up to four
local area codes to allow for correct operation of the Display Dial feature (see page 40).
NOTE: Do not select CHANGE. Instead, when screen displays AREA CODE 1:
1 Use the keypad to enter your home area
code (AREA CODE 1).
2 Select CODE 2 to reach AREA CODE 2 (the
screen displays any current local area code stored here). Use the keypad to enter a three-digit local area code.
3 Continue as in Step 1 for area codes 3,4
and 5 as needed.
4 Select DONE when finished.
AREA CODE 1:000 CODE 2 DONE
FEATURE SETUP
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FEATURE SETUP
9
Caller ID with Call Waiting
You must subscribe to Caller ID with Call Waiting (a combined service) in order for this feature to work. If you don’t have Caller ID with Call Waiting service,tur n this feature off.
Call List Options
Choose whether the system stores information about ALL CALLS received,or for NO CALLS.
CIDCW: OFF CHANGE DONE
CIDCW: ON CHANGE DONE
LIST:NO CALLS CHANGE DONE
LIST:ALL CALLS CHANGE DONE
FEATURE SETUP
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Answering System Feature Setup
At the base,you can set up one feature at a time,or you can set up a feature,and then move on to set up another feature. The system provides audible prompts as you set up Answering System features.
1 Make sure the answering system is on,and press c on the
base. The Message Window displays CH.
2 Press s to reach the feature you want to set (the current
feature will be announced by the system).
3 Press < or > to scroll through the options for that
feature.
4 Press s again when the desired choice is displayed to save
your selection and move to the next feature.
5 To exit Answering System Feature Setup at any time,press
X or x.
FEATURE SETUP
10
FEATURE SETUP
Set/review day
and time
Set/review
answering
system features
Scroll through screen options
Stop recording; Exit Answering System Feature Setup
Scroll through screen options
Delete selected announcement
Record/review outgoing announcement
Change selected announcement or clock setting
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Select Your Announcement
NOTE: For information about recording your announcement, see page 12.
You can record up to three different announcements — A,B,and AO
(the system comes set to A).
Announcements A and B are used when you want the system to record
callers’messages. Announcement AO (Announce Only) is used when you want to give information to callers without accepting messages.
By selecting A, B,or AO,you decide which announcement your callers
will hear when the system answers a call.
If you choose not to record an announcement for A or B, the system
answers with a prerecorded announcement: “Hello. Please leave a message after the tone.” The system does not have a prerecorded announcement for AO.
1 Press s until the system announces “Selected announcement
is….”
2 Press < or > to choose announcement A,B, or AO. 3 Press s when your choice is announced and displayed.
Ring Select / Toll Saver
Choose how many times the phone will ring before the system answers a call (preset to 4). Set for 1 to 7 r ings, or set to SA for Toll Saver. With Toll Saver active,the system answers after two rings when you have new messages and after four rings when you have no new messages.
1 Press s until the system announces “Number of rings…” 2 Press < or > to choose Ring Select setting. 3 Press s when your choice is announced and displayed.
Audible Message Alert
When Message Alert is on, the base beeps once every 15 seconds when new mesages have been received.
1 Press s until the system announces “Message Alert is…” 2 Press < or > to choose your setting. 3 Press s when your choice is announced and displayed.
FEATURE SETUP
11
FEATURE SETUP
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Change Remote Access Code
Access features and functions of the answering system from a touch tone phone. The Remote Access Code is preset to 500.
NOTE: Do not use the same code as the Priority Calling Code.
1 Press s until the system announces “Remote access code is…” 2 Press < or > to change the first digit,then press
s to move to the next digit. Repeat for second and third digits.
3 Press s when your choice is announced and displayed.
Change Priority Calling Code
When a caller enters the Priority Calling Code from a touch tone phone, the system “chirps”to alert you that you have a priority call. The Priority Calling Code comes set to 999. You’ll need to provide callers with the Priority Calling Code in order for them to use this feature.
NOTE: Do not use the same code as the Remote Access Code.
1 Press s until the system announces “Priority Calling Code
is…”
2 Press < or > to change the first digit,then press
s to move to the next digit. Repeat for second and third
digits.
3 Press s when your choice is announced and displayed.
Review Feature Settings
Check the status of the answering system feature settings by pressing s on the base.
Record Your Announcement from the Base
The system has prerecorded announcements for A and B,but you
must record an announcement for AO. You can record an announcement (up to three minutes long) that callers will hear when the system answers a call.
Make sure you indicate in your announcement who has been assigned
to each mailbox,and that callers should press 1 or 2 to access the appropriate mailbox.
NOTE: For best sound quality, record your announcement from the cordless handset (see “Remote Access Commands”in ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone on page 35).
FEATURE SETUP
12
FEATURE SETUP
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1 If the announcement you want to record is the currently selected
announcement (A,B,or AO) go to Step 2. If not, select the announcement by following the instructions in “Select Your Announcement”on page 11,then go to Step 2 below.
2 Press c on the base. 3 Press A. 4 At the prompt,begin recording your announcement. Your
announcement can be up to three minutes long. Speak in a normal tone of voice,about nine inches from the microphone.
5 When you are finished,press X or x. If the
announcement did not record successfully,you’ll hear an error tone. Record the announcement again.
To review the announcement at any time,press A.
NOTE: The total recording time for this system is about 20 minutes.
Since all messages, memos, and announcements contribute to that time, a short outgoing announcement is recommended.
Delete an Announcement
1 If the announcement you want to delete is the currently selected
announcement (A,B,or AO) go to Step 2. If not, select the announcement by following the instructions in “Select Your Announcement”on page 11,then go to Step 2 below.
2 Press A on the base. 3 Press D while the announcement is playing. The system
beeps once when the announcement is deleted.
Set the Clock
1 Press c. The Message Window displays CH. 2 Press C. The system announces the cur rent day setting. To
change the day setting,hold down < or > until the correct day is announced. Then release the button.
3 Press C. The system announces the cur rent hour setting. To
change the hour setting,hold down < or > until the correct hour is announced. Then release the button.
4 Press C. The system announces the cur rent minutes setting.
To change the minutes setting,hold down < or > until the correct minutes are announced. Then release the button.
8 Press C. The system announces the new day and time. To check the current clock setting at any time,press C.
FEATURE SETUP
13
FEATURE SETUP
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Caller Specific Outgoing Announcement Feature Setup
Record personalized announcements — Caller Specific Outgoing Announcements — that can be played to select callers. You can program
Caller Specific Outgoing Announcements to match:
specific telephone number s, or
caller s who choose to block their name and number when calling (private calls),or
caller s from areas in which Caller ID information is not transmitted (unknown calls).
Callers from the numbers and call types you designate will hear your special announcement,not the “regular”announcement. You can set the system to record callers’messages after your special announcement plays, or to give information to callers without accepting messages (see Step 6 in “Record Caller Specific Outgoing Announcements”on page 15).
You can program up to three Caller Specific Outgoing Announcements. Each announcement can be up to three minutes long.
Record Caller Specific Outgoing Announcements from the Handset
1 Make sure the phone is off ( is not
displayed).
2 Press U,then > twice. 3 Use the softkey to select SPEC-ANN.
4 Select ADD.
5 Use the keypad to enter the digits (up to
24) of the incoming phone number, then press > and select DONE
— OR —
Select REDIAL to match last number dialed
— OR —
Select PRIVATE to match blocked calls
— OR —
Press >,then select UNKNOWN to match unknown calls.
FEATURE SETUP
14
FEATURE SETUP
SPECIFIC ANNC
VIEW ADD
MENU
INTCM SPEC-ANN
ENTER NUMBER: REDIAL PRIVATE
ENTER NUMBER:
UNKNOWN DONE
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15
FEATURE SETUP
6 Select YES to turn the Announce Only
feature on for this number or call type
— OR —
select NO.
7 Select RECORD,and record an
announcement using the handset.
8 Select STOP when finished. The system
plays the announcement you just recorded.
9 The screen displays the number or call
type matched to this announcement. To change the recording,select RECORD
— OR —
Select PLAY to hear the announcement again
— OR —
Press >,then select DONE.
Review Caller Specific Outgoing Announcements
1 Make sure the phone is off ( is not
displayed).
2 Press U,then > twice. 3 Use the softkey to select SPEC-ANN.
4 Select VIEW. The screen displays the
number or call type matched to the first announcement.
5 Use < or > if needed to display the
announcement you want to review.
NOTE: Press * to activate Announce Only for the displayed number or call type (the screen displays AO). To deactivate, press #.
FEATURE SETUP
RECORDING...
STOP
01 5550123 RECORD PLAY
ANNOUNCE ONLY?
YES NO
— OR —
01
5550123
DONE
SPECIFIC ANNC
VIEW ADD
MENU
INTCM SPEC-ANN
01 5550123 RECORD PLAY
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