ARRIS SD230 User Manual

Series 6000

SD230 Access Appliance

User’s Guide

Preliminary

September 2003

601004-00X

Warning: This product may not be exported outside the United States and
Canada without authorization from the U.S. Department of Commerce, Bureau of
Export Administration. Any export or re-export by the purchaser, directly or
indirectly, in contravention of U.S. Export Administration Regulation is prohibited.

This document may not be reproduced, in whole or part, without the written
permission of coaXmedia, Inc. The contents of this document are subject to
change without notice. coaXmedia, Inc. assumes no liability for damages
resulting from the use of this product or for the information contained in this
manual.

coaXmedia and the coaXmedia logo are trademarks of coaXmedia, Inc.
All trademarked products mentioned in this document are trademarks of their

respective companies.

© Copyright 2001 coaXmedia, Inc. All rights reserved.
Printed in U.S.A.

Limited Warranty

coaXmedia guarantees that every SD-Series Access Appliance will be free
from physical defec ts in material and workmanship under normal use for one (1)
year from the date of purchas e. If the product is determined to be defective
during the warranty period, please call coaXmedi a’ s or your equipment provider’s
Customer Support to obtai n a Returned Material Authorization (RMA) number.
The RMA number should be clearly marked on the outside of the package, when it
is shipped. If returned product is determined to be functioning properly, a nominal
processing fee may be c harged to cover shipping and handling.

This product contains no end-us er serviceable parts; authorized technicians
should perform all service.

IN NO EVENT WILL COAXMEDIA BE LIABLE FOR ANY DIRECT, INDIRECT,
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING
OUT OF THE USE, INABILITY TO USE, OR PERFORMANCE OF THE COAXMEDIA
PRODUCT (S), ITS ACCOMPANYING SOFTWARE, OR DOCUMENTATION,
INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS
OR BUSINESS INTERRUPTION, BASED UPON PRINCIPLES OF CONTRACT,
WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER TORT, BREACH OF ANY
STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, EVEN I F
COAXMEDIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Furthermore, coaXmedia makes no warranty or representation (expressed,
implied, or statutory) with respect to its produc t s, accompanying sof tware, or
documentation, or to their use, as well as disclai ms against their qualit y,
performance, merchantability, or fitness for any particular purpose. Therein,
coaXmedia does not warranty that the products will be error free or will operate
without interruption.

coaXmedia reserves the right to revi se or update its products, software, or
documentation without obligation to notify any individual or enti ty.

FCC Compliance

The coaXmedia access appliance has been tested and found to comply with the
limits for a Class B personal computer and peripherals, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur
in a particular installation. If this unit does cause harmful interference to radio or
television reception, which can be determined by turning the unit off and on, the
user is encouraged to try to correct the interference by one of more of the
following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected

• Consult the dealer or experienced radio/TV technician for help.

Warning

: FCC Regulations state that any unauthorized changes or modifications to
this equipment not expressly approved by the manufacturer could void the user's
authorization to operate this equipment.

This device complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. The radiated output power of this device is below the
FCC radio frequency exposure limits. However, this device should still be installed
and used in such a manner that the potential for human contact during normal
operation is minimized. In order to comply with RF exposure limits, the antenna
used for this transmitter must be installed to provide a separation distance of at
least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.

coaXmedia Series 6000

Table of Contents

Table of Contents........................................................................... i

Contact Information..................................................................... 1

1 Important Rules for Safe Operation...................................... 2

1.1 Service................................................................................3

2 Introduction ...........................................................................4

2.1 Features..............................................................................4

2.2 What You Have....................................................................5

2.3 What You Need....................................................................5

2.3.1 Building Requireme nts....................................................5

2.3.2 Personal Computer Requirements....................................5

Using this Guide.............................................................................6

3 About the Access Appliance................................................... 7

3.1 Front Panel..........................................................................7

3.2 Rear Panel...........................................................................8

4 Installing the Access Appliance............................................. 9

4.1 Overview.............................................................................9

4.1.1 Before Installing ............................................................9

4.1.2 Building Requireme nts....................................................9

4.1.3 PC Requirements...........................................................9

4.1.4 Review the Safety Recommendat i ons...............................9

4.1.5 Gather Tools..................................................................9

4.1.6 Select Location..............................................................9

4.2 Connecting the Access Appliance.........................................10

4.3 Step by Step......................................................................11

5 Configuring Your PC............................................................. 13

5.1 How to Configure your PC for DHCP.....................................13

6 Using your Access Appliance ............................................... 14

6.1 Using the Connection..........................................................14

6.2 Disconnecting ....................................................................14

7 Troubleshootin g Connection Problems ...............................15

8 Specifications....................................................................... 16

9 Optional Equipme nt and Replacement Parts ...................... 17

10 SD230 Wireless Access Point Administrator Setup.………..18

Table of Contents i

coaXmedia Series 6000

Contact Information

If after reading through the provid e d d ocume nta tion y ou s till ha v e
questions regarding your Access Appliance, use these contact points to
request the information you need:

Support

Phone: 877-885-COAX / 877-885-2629 (toll free)
Fax: [phone]
E-mail: [e-mail]

Sales

Phone: [phone]
Fax: [phone]
E-mail: [e-mail]

The coaXmedia Web Page

http://www.coaXmedia.com

See your Service Contract/Agreement for the appropriate customer service
or technical support phone numbers.

SD230 Access Appliance User’s Guide 1

SD230 Access Appliance

1 Important Rules for Safe Operation

The Access Appliance has been engineered with both

Check power sources. Plug this device only into the recommended
power source indicated on the product’s marking label. If you are not
sure what type of power source is provided at your location, consult y our
local power company or ot he r certified expe r t .

Always use the provided power adapter. Always use the power
adapter provided with the product. And do not use any substitutes. If
the provided adapter becomes damaged or misplaced, see page 17.

Be careful of overloading. Do not overl oa d wa l l outl e t s or extension
cords, as this can result in the risk of fire or electric shock. Don’t use any
frayed power cords. Don’t stretch cord s to reach the appliance or other
devices: tension at the conne ctors is a fire hazard.

Avoid damaging power cords. Arrange power supply cords so that
they are out of the way. Route them through areas where it is unlikely
they will be walked on or objects rolled over them.

Avoid placing the product near any heat source. Never place this
product near any heat s ource . This includes any kitchen app lia nces
(ovens, toasters, etc.), he a t i ng v ents, or any other heat source. This is a
fire hazard.

Do not use the product near water. Never use this product anywhere
near a water source or in a damp area. Don’t use it near bathroom or
kitchen water sources such as sinks or washing app lia nces. Don’t use it
near pools. Don’t use it in a damp area such as a basement.

Avoid stacking. Avoid stacking this item on top of or under othe r
devices that can generate or radiate he a t . Such s t a ck ing can concentrate
heat sources in a small area and creates a fire hazard.

Use caution when moving the product. Use caution whenever
moving the Access Appliance. If dropped, resulting damage could render
the appliance inoperable or a fire hazard.

Ground the cable system. Be sure the outside cable system is
grounded to provide some protection against voltage surges and built-up
static charges. Section 810 of the Nationa l Ele ctric Cod e , ANSI/NFP A No.
70-1984 (section 54 of the Canadian Electrical Code, P a rt 1) p rov ides
information with respect to proper grounding of the cable system. Always
refer to local building codes to ensure compliance with all applicable
grounding requirements.

Do not connect or disconnect the RF coax cable to or from your
access appliance while it is plugged into the power source.

Unplug the power adaptor before cleaning. Do not use liq uid

cleaner or any aerosol cleaner. Us e only a damp cloth for cleaning.
Protect from lightning. For added protection for this product during a

lightning storm, unplug the all devices from the coaxial cable and power
sources when they are not in use, especially for any extended time.

Wait at least 10 seconds after disconnecting the power adaptor
before re-connecting it.

performance and safety in mind. However, safety is also your
responsibility. Read and observe all these recommended
safety precautions.

2 SD230 Access Appliance User’s Guide

coaXmedia Series 6000

1.1 Service

Do not remove covers from or attempt to service the product
yourself. Opening or removing covers may expose you to dangerous

voltage or other hazards and void the product warranty.
Refer servicing of this product to qualified service personnel under the

conditions listed here:

• When the power supply or cord is damaged.

• If liquid has been s pilled onto or objects have fallen onto the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally by following the operating

instructions.

• If the product had been dropped or its enclosure has been damaged.

• When the product exhibits a distinct change in performance, such as

the inability to perform basic functions, indicating a need for service.

SD230 Access Appliance User’s Guide 3

SD230 Access Appliance

2 Introduction

CoaXmedia welcomes you to the world of B roadband. Through the use of
our SD230 WAP (Wireless Access Point) Acce ss Appliance and your
wireless PC, you can take advantage of the many Internet s ervices
available today, and will be ready with high-speed connectivity that is
required for the services of tomorrow. The SD230 Access Appliance was
designed with the general computer user in mind, to insure fast, easy
installation and operation. CoaXmedia has alleviated the typical concerns
of installing new computer equip me nt, ma k i ng this product’s setup easi e r
than that of a VCR. And once it’s set up, using the product is as simple as
double-clicking an icon.

2.1 Features

•

Provides access to Broadband services

• Easy to install and use

• Doesn’t require opening the P C or cha ng i ng e x is ting network settings

• Unique geometric design with clearly marked status indicators

• Multiple units can operate in a s ing le building or within a single

dwelling

• Operates over existing cable TV or CATV wiring without interfering

with reception or other services in any way

• Utilizes patented transmission techniques specifically designed to

overcome topology issues commonly found in the on-premises cable
distributions networks of Multi-Dwelling Units (MDUs)

4 SD230 Access Appliance User’s Guide