1 MB using thirty-two 32K by 8-bit static RAM chips; 100 ns
access time; addressing supports up to 9 MB
Expandable to 2 MB with optional 1 MB RAM expansion card
Expandable to 4 MB with optional 3 MB RAM expansion card
(backlit model)
256K using two 128K by 8-bit devices; 150 ns access time;
addressing supports up to 4 MB
128 bytes of system parameter memory
32K of static video display memory
Page 7
SpecificationsDisk Storage - 3
Disk Storage
Floppy Drive
Hard Drive
Internal 1.4 MB floppy drive
Internal 40 MB hard drive (optional)
Page 8
SpecificationsI/O Interfaces - 4
I/O Interfaces
Floppy Drive
SCSI
Apple Desktop Bus
Serial
Modem
DB-19 connector
Supports Macintosh 800K Disk Drive, Apple 3.5 Drive, Apple
SuperDrive, and Apple Hard Disk 20
1.5 MB/second transfer rate
Supports a maximum of eight devices
Low-speed serial interface
Supports optional low-power mouse
Two RS-422 serial ports; mini DIN-8 connectors
Phone jack for optional external modem
Page 9
SpecificationsI/O Interfaces - 5
Power Adapter
Sound
Video
Power adapter port
Stereo sound-in port
DA-15 connector
Supports the connection of external video devices
Page 10
SpecificationsI/O Devices - 6
I/O Devices
Keyboard
Low-Power ADB
Mouse
Trackball
63 keys
N-key rollover
Apple Desktop Bus (ADB) interface
US, British, French Canadian, Japanese, German, Spanish,
French, Swedish, and Italian versions available
Low-power version of the ADB mouse
Opto-mechanical type
ADB interface
ADB interface
Page 11
SpecificationsI/O Devices - 7
Numeric Keypad
(Optional)
18 keys
ADB interface
US, Pacific, and European versions available
Page 12
SpecificationsSound and Video - 8
Sound and Video
Sound Generator
Video Display
Apple Sound Chip
One-or four-voice mono (one or two voices in stereo) with 4-bit
digital-to-analog conversion using a 22-kHz sampling rate
Filtered by two Sony sound chips
10-in. (diagonal) screen
Reflective, active-matrix, liquid crystal, flat-panel display
640 by 400 pixels, 75 dpi
.28 mm dot size; .33 mm dot pitch; 80% active area
Variable tilt
Contrast (nonbacklit display) and brightness (backlit display) is
software adjustable using the Control Panel.
Page 13
SpecificationsElectrical - 9
Electrical
Main Battery
Backup Battery
Power Adapter
Input voltage:
Output voltage:
Sealed lead-acid
6.5 V
Up to 10 hours (fully charged battery); time depends on system
Width: 15.25 in. (387.35 mm)
Height: 11.0 in. (279.4 mm)
Depth: 14.83 in. (365.25 mm)
Height at rear panel: 4.05 in. (102.87 mm)
Height at front panel: 2.10 in. (53.34 mm)
13.75 lb. (6.25 kg) without hard drive
15.75 lb. (7.16 kg) with hard drive
Page 16
K
Service Source
Troubleshooting
Macintosh Portable
Page 17
TroubleshootingGeneral - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Page 18
TroubleshootingSymptom Charts/Power - 2
Symptom Charts
Power
Screen is blank;
computer is not
responding
1If computer is new, remove plastic sheet from between
battery and contacts.
2Reset power manager.
3Connect power adapter and restart computer in three or four
1Verify that disk is Apple-certified.
2Replace floppy disk.
3Replace floppy drive.
4Replace logic board. Retain customerÕs SIMMs.
(Continued)
Page 26
TroubleshootingSymptom Charts/Hard Drive - 10
Hard Drive
Internal hard drive
does not operate
1Switch on external SCSI devices connected to Portable.
2Check hard drive cable connection.
3Use HD SC Setup to see whether drive is visible. If it is,
reinitialize drive.
4Replace hard drive.
5Replace logic board. Retain customerÕs SIMMs.
Page 27
TroubleshootingSymptom Charts/Peripherals - 11
Peripherals
After external SCSI
device is connected,
computer no longer
boots
Cursor does not move
when you use
trackball
1Switch on external SCSI device before starting computer.
2Verify that cable termination is correct.
3Verify that no two SCSI devices have same device address.
4Replace logic board. Retain customerÕs SIMMs.
1Reset power manager.
2Check cable connections between trackball and logic board.
3Replace trackball cable.
4Replace trackball.
5Replace logic board. Retain customerÕs SIMMs.
Page 28
TroubleshootingSymptom Charts/Peripherals
(Continued)
- 12
Cursor intermittently
does not move or
moves erratically
Cursor does not move
when you use mouse.
Cursor moves, but
clicking button has no
effect
Peripherals
1Clean trackball ball and internal rollers.
2Replace trackball.
1Check mouse connection to ADB port.
2Reset power manager.
3Clean mouse ball and inside mouse.
4Replace mouse.
5Replace logic board. Retain customerÕs SIMMs.
1If trackball button isnÕt working, replace trackball cable. If
1Verify that System is 6.0.5 or later.
2Verify Chooser settings.
3Replace printer cable.
4Replace logic board. Retain customerÕs SIMMs.
1Verify that System is 6.0.5 or later.
2Verify Chooser settings.
3Replace printer. If new printer works, computer is OK.
4Replace logic board. Retain customerÕs SIMMs.
(Continued)
Page 30
TroubleshootingSymptom Charts/Peripherals
(Continued)
- 14
Device connected to
modem port doesnÕt
work
Serial devices are
unrecognized or
garbage is
transmitted and/or
received
Peripherals
1Verify that External Modem is selected in the Portable CDEV.
2Verify that System is 6.0.5 or later.
3Replace logic board. Retain customerÕs SIMMs.
1Use version 1.0 of Portable INIT.
2Upgrade to system software 6.0.5 or later.
(Continued)
Page 31
TroubleshootingSymptom Charts/Peripherals
(Continued)
- 15
When using an
external modem: after
exiting a
communication
application and
putting the computer
to sleep three or four
times, the computer
freezes when it comes
out of system sleep
Peripherals
Upgrade to system software 6.0.5 or later.
(Continued)
Page 32
TroubleshootingSymptom Charts/Internal Modem - 16
Internal Modem
Internal modem
options do not appear
in Portable CDEV
when modem is
installed
Modem does not
respond properly to
AT instructions
No preliminary steps are
required before you begin
this procedure.
Rear Cover
Review the ESD precautions
in Bulletins/Safety.
Page 40
Take ApartRear Cover - 2
Press the two plastic cover
latches, pivot the rear of the
cover up, and lift off the
rear cover.
Rear Cover
Page 41
Take ApartKeyboard Cover - 3
Keyboard Cover
No preliminary steps are
required before you begin
Keyboard
Cover
this procedure.
Review the ESD precautions
in Bulletins/Safety.
1Push the carrying handle
toward the computer and
open the display.
Page 42
Take ApartKeyboard Cover - 4
2Position the computer
upright on the rear
panel.
3Insert the tip of a
screwdriver under the
center of each foot;
gently lift the foot away
from the case and
Foot
remove it.
Page 43
Take ApartKeyboard Cover - 5
4Insert a jeweler’s
screwdriver into the
center hole at the topright corner of the
bottom case. Push in the
screwdriver and unsnap
the corner of the
keyboard cover.
5Repeat this step to
unsnap the left corner
of the keyboard cover.
Page 44
Take ApartKeyboard Cover - 6
6Place the computer flat
on the grounded surface.
7Starting at the edges and
working toward the
center, slide your index
fingers between the
bottom case and the
keyboard cover until the
cover releases.
Note:
Two latches attach the
center of the cover to the
bottom case, so you’ll feel
some resistance as you lift
the center cover.
Page 45
Take ApartMain Battery - 7
Main Battery
Before you begin, remove
the rear cover.
Review the ESD precautions
in Bulletins/Safety.
Main Battery
Caution:
is a sealed, lead-acid battery
that contains toxic
materials. Review battery
handling and disposal
instructions in Bulletins/
Safety.
The main battery
Page 46
Take ApartMain Battery - 8
1Press the two plastic
tabs at the front of the
battery cover and slide
the battery cover
toward the rear of the
computer.
2Lift out the main
battery.
Battery Cover
Main Battery
Caution:
You must reinstall
the battery cover if you are
doing anything other than
replacing the main battery.
Failure to reinstall the
cover leaves power
connected to the logic board
and could damage new and old
modules.
Page 47
Take ApartBackup Battery - 9
Backup Battery
Before you begin, remove
the following:
• Rear cover
• Main battery cover
Caution: Review the ESD
precautions in Bulletins/
Safety.
Backup Battery
Page 48
Take ApartBackup Battery - 10
Note:
Removing the backup
battery erases the contents
of parameter RAM. Before
removing the backup
battery, be sure to note all
the Control Panel settings
so you can restore them
after completing your
repairs.
Page 49
Take ApartBackup Battery - 11
1Using the tip of a
jeweler’s screwdriver,
lift the edge of the
backup battery far
enough to grab the
battery with your
fingers. Remove the
battery from its
compartment.
2Disconnect the battery
cable from the battery.
Backup Battery
Component
Page 50
Take ApartHard Drive - 12
Hard Drive
Before you begin, remove
the following:
• Rear cover
• Main battery
• Keyboard cover
• All option cards
Hard Drive
Caution:
precautions in Bulletins/
Safety.
Review the ESD
Page 51
Take ApartHard Drive - 13
Caution:
replace the battery cover
after removing the main
battery. Failure to put the
cover on leaves power
connected to the logic board.
Removing and replacing
modules with power
available could damage any
module.
Remember to
Page 52
Take ApartHard Drive - 14
1Disconnect the following
cable connectors from
the logic board:
• Display cable from
J19
• Hard drive cable from
J18
Hard
Drive
Page 53
Take ApartHard Drive - 15
2Close the display and
move the hard drive
cable toward the rear of
the computer.
3
Caution:
Do not loosen
or remove the Torx
screws that attach the
hard drive to the drive
shield. Doing so could
Plastic Latch
irreparably damage the
hard drive.
Hard
Drive
Plastic Latch
Hard Drive
Cable
Unsnap the two plastic
latches and remove the
hard drive (with
shield) from the
subframe.
Page 54
Take ApartHard Drive - 16
Replacement Note:
information on removing the
hard drive form the carrier
and returning drives,
cables, and carriers to
Apple, refer to Additional
Procedures in the Hard
Drives Manual.
For
Page 55
Take ApartUpper Floppy Drive - 17
Upper Floppy
Drive
Before you begin, remove
the following:
• Rear cover
• Main battery
• All option cards
Upper Floppy Drive
Caution:
precautions in Bulletins/
Safety.
Review the ESD
Page 56
Take ApartUpper Floppy Drive - 18
Caution:
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Remember to
Page 57
Take ApartUpper Floppy Drive - 19
1Disconnect the floppy
drive cable from the
floppy drive.
2Unsnap the two plastic
latches and remove the
floppy drive (with
retainer) from the
subframe.
3Depress the two metal
Plastic Latch
tabs and remove the
floppy drive mechanism
Upper
Floppy
Drive
Floppy Drive
Cable
Plastic Latch
from the retainer.
Page 58
Take ApartUpper Floppy Drive - 20
Replacement Note:
you install a replacement
1.4 MB SuperDrive, you
must remove the dust shield.
Before
Page 59
Take ApartLower Floppy Drive - 21
Lower Floppy
Drive
Before you begin, remove
the following:
• Rear cover
• Main battery
• All option cards
• Upper floppy drive (if
installed)
• Hard drive (if installed)
Lower Floppy
Drive
Caution:
precautions in Bulletins/
Safety.
Review the ESD
Page 60
Take ApartLower Floppy Drive - 22
Caution:
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Remember to
Page 61
Take ApartLower Floppy Drive - 23
1Disconnect the floppy
drive cable from the
floppy drive.
2Remove the floppy drive
from the subframe.
Lower
Floppy
Drive
Floppy Drive
Cable
Replacement Note:
Before
you install a replacement
1.4 MB SuperDrive, you
must remove the dust shield.
Page 62
Take ApartKeyboard Components - 24
Keyboard
Components
Before you begin, remove
the following:
• Rear cover
Trackball/Keypad
Keyboard
• Main battery
• Keyboard cover
Caution:
precautions in Bulletins/
Safety.
Review the ESD
Page 63
Take ApartKeyboard Components - 25
Caution:
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Remember to
Page 64
Take ApartKeyboard Components - 26
Note:
The take apart
procedure is the same for
Input Device Cable
the keyboard, trackball, and
numeric keypad.
1Disconnect the flat cable
from the device you want
to remove.
• Keyboard
• Trackball
• Numeric keypad
Page 65
Take ApartKeyboard Components - 27
2Starting at one side of
the device, pull or pry
up the frame of the
device while releasing
each plastic retainer
clip.
3After you release all the
clips, lift the back end of
the device up and out of
the computer.
Page 66
Take ApartSpeaker - 28
Speaker
Before you begin, remove
the following:
• Rear cover
• Main battery
• Keyboard cover
Speaker
Caution:
precautions in Bulletins/
Safety.
Review the ESD
Page 67
Take ApartSpeaker - 29
Caution:
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Remember to
Page 68
Take ApartSpeaker - 30
1Disconnect the speaker
Speaker
cable from connector
J16 on the logic board.
2Push out the two latches
and remove the speaker
from the subframe.
Page 69
Take ApartDisplay Assembly - 31
Display Assembly
Before you begin, remove
Display Assembly
the following:
• Rear cover
• Main battery
• Keyboard cover
Caution:
precautions in Bulletins/
Safety.
Review the ESD
Page 70
Take ApartDisplay Assembly - 32
Caution:
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Remember to
Page 71
Take ApartDisplay Assembly - 33
1Disconnect the display
cable from connector
J19 on the logic board.
Display Cable
Page 72
Take ApartDisplay Assembly - 34
2Twist the left clutch
cover back and forth and
Left Clutch
Retainer
pull it away from the
display.
3Lift and remove the left
clutch retainer.
Left Clutch
Cover
Page 73
Take ApartDisplay Assembly - 35
4Pull the display with
your right hand while
maintaining slight
outward pressure on the
computer with your left
Left Clutch
Mechanism
hand. This movement
pulls off the left clutch
mechanism (1).
5Disengage and remove
the display assembly
from the right clutch
mechanism (2).
Page 74
Take ApartLCD Display (Nonbacklit) - 36
LCD Display
(Nonbacklit)
Before you begin, remove
the following:
LCD Display
(nonbacklit)
• Rear cover
• Main battery
• Keyboard cover
• Display assembly
Page 75
Take ApartLCD Display (Nonbacklit) - 37
Caution:
extremely susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety. Handle the display
by the edges and do not touch
the component side or
remove the tape.
The LCD display is
Page 76
Take ApartLCD Display (Nonbacklit) - 38
Caution:
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Remember to
Page 77
Take ApartLCD Display (Nonbacklit) - 39
Mounting ScrewMounting Screw
Display Bezel
Carrying Handle
Center Pivot Cover
1Slide the carrying handle
from the display to its
fully extended position.
Note:
Later model Portables
and replacement displays
have two Phillips screws
securing the bezel to the
housing.
2Remove the two bezel
mounting screws, if
present.
Page 78
Take ApartLCD Display (Nonbacklit) - 40
3Turn the opening of the
center pivot cover
toward the display. Pull
the cover from the
display housing.
Center Pivot Cover
Page 79
Take ApartLCD Display (Nonbacklit) - 41
4Insert a jeweler’s
screwdriver into the
display latch opening on
the right side of the
display housing. Push
the screwdriver into the
opening until you hear a
click.
5Pull the display bezel
toward you with your
fingers while you push
the display housing with
Display Latch Opening
your thumb. The two
parts separate about 1/8
inch.
6Repeat for the left side.
Page 80
Take ApartLCD Display (Nonbacklit) - 42
Display Bezel
7Lift the display bezel and
the carrying handle off
the display housing.
Carrying Handle
Page 81
Take ApartLCD Display (Nonbacklit) - 43
8Disconnect the display
cable.
9Pull out the two display
mounting clips with
your thumbs and lift the
Display
Mounting
Clip
Display
Cable
Display Assembly
Display
Mounting
Clip
display with your index
fingers.
10 Slide the display up and
out of the housing.
Page 82
Take ApartLCD Display (Backlit) - 44
LCD Display
(Backlit)
Before you begin, remove
the following:
LCD Display
(backlit)
• Rear cover
• Main battery
• Keyboard cover
• Display assembly
Page 83
Take ApartLCD Display (Backlit) - 45
Caution:
extremely susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety. Handle the display by
the edges and do not touch the
component side or remove
the tape.
The LCD display is
Page 84
Take ApartLCD Display (Backlit) - 46
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Page 85
Take ApartLCD Display (Backlit) - 47
Carrying Handle
Mounting Screw
Display BezelCenter Pivot Cover
Mounting Screw
1Slide the carrying handle
from the display to its
fully extended position.
Note: Later model Portables
and replacement displays
have two Phillips screws
securing the bezel to the
housing.
2Remove the two bezel
mounting screws, if
present.
Page 86
Take ApartLCD Display (Backlit) - 48
3Turn the opening of the
center pivot cover
toward the display. Pull
the cover from the
display housing.
Center Pivot Cover
Page 87
Take ApartLCD Display (Backlit) - 49
4Insert a jeweler’s
screwdriver into the
display latch opening on
the right side of the
display housing. Push
the screwdriver into the
opening until you hear a
click.
5Pull the display bezel
toward you with your
fingers while you push
the display housing with
Display Latch Opening
your thumb. The two
parts separate about 1/8
inch.
6Repeat for the left side.
Page 88
Take ApartLCD Display (Backlit) - 50
Display Bezel
7Lift the display bezel and
the carrying handle off
the display housing.
Carrying Handle
Page 89
Take ApartLCD Display (Backlit) - 51
8Press the tab and
disconnect the CCFL-toinverter cable.
Inverter Board-to-LCD
Display Cable
Inverter Board
CCFL-to-Inverter
Cable
9Slide out the release
latch and remove the
cable that connects the
inverter board to the
LCD display.
10 Note: Skip this step if
you are replacing only
the display.
Using a jeweler’s
screwdriver, gently pry
the inverter board from
the display housing.
Page 90
Take ApartLCD Display (Backlit) - 52
11 Pull out the two display
mounting clips with
your thumbs and lift the
display with your index
fingers.
12 Slide the display up and
out of the housing.
Display
Mounting
Clip
Display Assembly
Display
Mounting
Clip
Page 91
Take ApartLCD Display (Backlit) - 53
13 Turn over the display
assembly.
14 Slide out the release
latch and remove the
display cable from the
connector.
Connector
Display Assembly
(Upside Down)
Latch
Display Cable
Page 92
Take ApartLogic Board - 54
Logic Board
Before you begin, remove
the following:
• Rear cover
• Main battery
• Keyboard cover
• Display assembly
• Keyboard
• Trackball/numeric
keypad
• All option cards
Caution: Review the ESD
Logic Board
precautions in Bulletins/
Safety.
Page 93
Take ApartLogic Board - 55
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Page 94
Take ApartLogic Board - 56
1Disconnect the following
Outline of Logic Board
cable connectors from
the logic board:
• Input device cable
from J13
• Input device cable
from J20
• Battery cable from
J17
• Hard drive cable from
J18
• Lower floppy drive
cable from J14
• Upper floppy drive
cable from J15
• Speaker cable from
J16
Page 95
Take ApartLogic Board - 57
Caution: Do not lift the
subframe too far. Lifting too
far puts excess strain on the
subframe and logic board and
could damage both.
2Using a flat-blade
screwdriver, pull the
latch from the subframe.
When the latch is clear,
lift the left side of the
Left Subframe Latch
frame.
Page 96
Take ApartLogic Board - 58
Right
Subframe
Latch
3Hold the left side of the
subframe up—far enough
to keep it from being
held by the clip—and
press in the clip at the
right front of the
subframe. Lift the
subframe a little
further.
4Using a flat-blade
screwdriver, release the
plastic latch at the right
side of the subframe.
Page 97
Take ApartLogic Board - 59
Subframe
(Upside Down)
5To remove the subframe
from the bottom case,
lift the front of the
subframe and pull it
toward you.
6Place the subframe
upside down.
Page 98
Take ApartLogic Board - 60
7Release each of the
plastic clips that secure
the logic board to the
subframe. Release the
clips in the order shown.
Logic Board
As you release each clip,
gently lift the logic
board and proceed to the
next clip.
8Remove the logic board
from the subframe.
Typical Securing Clip
Page 99
K
Service Source
Upgrades
Macintosh Portable
Page 100
UpgradesHard Drive Installation - 1
Hard Drive
Installation
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the rear cover
• Remove the main battery
• Remove the keyboard
cover
• Remove any option cards
Hard Drive
Caution:
precautions in Bulletins/
Safety.
Review the ESD
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