Apple Macintosh Performa 550, Macintosh Performa 570 User Manual



Macintosh Performa

User’s Guide

Includes setup, troubleshooting, and important health-related information for Macintosh Performa 500 series computers

K Apple Computer, Inc.

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Contents

Communications regulation information vi

1 Getting Started 1

Plugging in the computer 1

Installing an expansion card 3

Connecting the mouse and keyboard 4

Connecting other equipment 6

Turning the computer on for the first time 7

What’s next? 10

Learning the basics 11

Reviewing the basics 12

Turning the computer off 13

Turning the computer on 13

Where to find answers 14

2 Getting Help 15

Getting answers to your questions 16

Identifying objects on the screen 24

Learning useful shortcuts 25

iii

3 Expanding Your Computer and Using Special Features 27

Your computer at a glance 28

Where to connect additional equipment 29

Using the sound control buttons on your computer 30

Using the screen control buttons on your computer 31

Using the built-in microphone 32

Connecting to a network 33

Expanding memory 34

Installing internal drives 34

4 Using Programs and Backing Up Disks 35

Installing application programs 36

Working with several programs at a time 37

Protecting the information on a disk 38

Restoring the information on your hard disk 44

5 Troubleshooting 47

When you have questions 47

When you run into trouble 47

Solutions to common problems 51

Repairing a damaged disk 62

Initializing a hard disk 69

Installing or reinstalling system software 72

Contents

Appendix A Health, Safety, and Maintenance Tips 75

Health-related information about computer use 75

Safety instructions 80

Handling your computer equipment 81

Cleaning your equipment 85

Appendix B Installing an Expansion Card 87

Opening the computer 88

Installing the card 91

Closing the computer 93

Appendix C Special Keys on Your Keyboard 95

Index 97

Contents

Communications regulation information

FCC statement

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected.

Radio and television interference

The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Apple’s instructions—it may cause interference with radio and television reception.

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices.

If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:

m Turn the television or radio antenna until the interference stops. m Move the computer to one side or the other of the television or radio. m Move the computer farther away from the television or radio. m Plug the computer into an outlet that is on a different circuit from the television or radio.

(That is, make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses.)

If necessary, consult an Apple-authorized service provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/television technician for additional suggestions. You may find the following booklet helpful: Interference Handbook (stock number 004-000-00493-1). This booklet, prepared by the Federal Communications Commission, is available from the U.S. Government Printing Office, Washington, DC 20402.

IMPORTANT

could void the FCC Certification and negate your authority to operate the product.

This product was tested for FCC compliance under conditions that included the use of Apple peripheral devices and Apple shielded cables and connectors between system components. It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices, contact the manufacturer or dealer for assistance.

Changes or modifications to this product not authorized by Apple Computer, Inc.,

Communications Regulation Information

DOC statement

DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.

Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur : “Appareils Numériques”, NMB-003 édictée par le ministre des Communications.

VCCI statement

CD-ROM drive

WARNING

equipment’s manual may result in hazardous exposure.

WARNING

this product is harmful to the eyes. The use of optical instruments, such as magnifying lenses, with this product increases the potential hazard to your eyes. For your safety, have this equipment serviced only by an Apple-authorized service provider.

If you have an internal Apple CD-ROM drive in your computer, your computer is a Class 1 laser product. The Class 1 label, located on the computer, indicates that the drive meets minimum safety requirements. A service warning label is on the CD-ROM drive inside the computer.

Making adjustments or performing procedures other than those specified in your

Do not attempt to disassemble the cabinet containing the laser. The laser beam used in

Communications Regulation Information

vii

Macintosh Performa computer

Keyboard cable

(built into the keyboard)

Keyboard

Your computer may come with either of these keyboards, depending on which Performa model you have.

Keyboard and keyboard cable

Optional security screws

Computer power cordMouse

Follow the instructions in this

chapter to set up your computer

and learn the basics.

Getting Started

The illustration on the facing page shows all the equipment you will need to set up your computer and begin using it. Place your equipment on a sturdy, flat surface near a grounded wall outlet. Before following the setup instructions in this chapter, you may want to read “Arranging Your Office” in Appendix A (in the section on health-related information) for tips on adjusting your work furniture so that you’re comfortable when using the computer.

Plugging in the computer

Before you plug your Macintosh into a wall socket (and before you connect anything else to your Macintosh), carefully read all the setup instructions in this chapter. Then, begin by plugging in the computer according to the instructions that follow. The plug grounds the computer and protects it from electrical damage while you are setting up.

When you are ready to begin, follow these steps:

1Plug the socket end of the power cord into the recessed power plug (marked with the

≤

symbol

) on the back of the computer.

Make sure at least one end of the power cord is within easy reach so that you can unplug the computer when you need to.

IMPORTANT

To protect both yourself and the computer from electrical hazards, the computer should remain turned off until you are finished connecting its parts. Check the power switch at the back of the computer. Make sure that the bottom of the switch (marked with the j symbol) is pressed in.

“Off” position

Power switch

Chapter 1

2Plug the other end of the power cord into a three-hole grounded outlet or power strip.

Socket end of the power cord

Power cord plug

WARNING

Macintosh is equipped with a three-wire grounding plug—a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug!

Installing an expansion card

If you purchased an expansion card separately from your Macintosh, install it now. (See Appendix B, “Installing an Expansion Card,” for instructions.) If you don’t have an expansion card, continue with the next section, “Connecting the Mouse and Keyboard.”

This equipment is intended to be electrically grounded. Your

Getting Started

Connecting the mouse and keyboard

You have a choice of several keyboards for your Macintosh. The way you connect the mouse and keyboard depends on whether the keyboard has a separate cable or a built-in cable.

Connecting a keyboard with a built-in cable

1Plug the mouse cable into the recessed port on the back of the keyboard.

The plug and the port are marked with the ◊ icon (symbol). The positions of the port and icon on your keyboard may be different from those pictured.

By the way: A port marked with the ◊ icon is called an Apple Desktop Bus (ADB) port.

Plug the mouse all the way into the recessed port on the keyboard. The flat part of the plug should be pointing down, as shown here.

Chapter 1

This cable plugs into the Apple Desktop Bus (ADB) port on the back of the computer. The ADB port on the

◊

computer is marked with the

2Plug the keyboard cable into the port marked with the ◊icon on the back of the

computer.

icon.

Some monitors have a port to which you can connect the keyboard or mouse. See the information that came with your monitor.

Connecting a keyboard with a separate cable

1Plug the mouse cable into the port on either side of the keyboard.

Most right-handed people prefer to use the mouse with their right hand; most left-handed people prefer to use their left hand. Plug the mouse into the port on the side you prefer.

The plug and the port are marked with the ◊ icon (symbol). Align the symbols before you insert the plug. (The positions of the port and icon on your keyboard may be different from those pictured here.)

By the way: A port marked with the ◊ icon is called an Apple Desktop Bus (ADB) port.

This icon is on both the cable and the port.

ADB port

2Plug the keyboard cable (both ends are the same) into the other port on the keyboard.

If you plugged the mouse cable in on the right, for example, plug the keyboard cable in on the left.

3Plug the keyboard cable into the port marked with the

computer.

◊

icon on the back of the

Some monitors have a port to which you can connect the keyboard or mouse. See the information that came with your monitor.

Getting Started

Connecting other equipment

If you are new to the Macintosh, it’s a good idea to get some experience using your computer before you connect other equipment, such as a printer or scanner. To learn basic Macintosh skills, continue with the instructions in this chapter.

When you’re ready to connect other equipment to your Macintosh, see the instructions in Chapter 3.

Chapter 1

Turning the computer on for the first time

To turn the computer on for the first time, follow these steps:

1Press the top of the power switch at the back of the computer. The top of the switch is

marked with the symbol i.

2Press the Power key (marked with a triangle) on your keyboard.

Getting Started

3Check to see what’s on your screen.

m If you see the Macintosh desktop, as in the illustration below, your system

software has already been installed, and your computer is ready to use. Skip now to the section “What’s Next?” later in this chapter.

Hard disk icon

Macintosh desktop

m If you see a blinking question mark, you need to install system software on

your computer’s hard disk. (System software is the set of programs your computer uses to start itself up.) See “Installing or Reinstalling System Software” in Chapter 5 for information on how to install system software.

m If you see anything else on your screen, or nothing at all, see the next

section, “Problems Turning Your Computer On?”

Chapter 1

Problems turning your computer on?

If the screen is dark, check these items to see if you can identify the problem:

m Is the computer turned on? The power-on light on the front of the

computer should be on. Make sure the top of the power switch on the back of the computer is pressed in.

m Is the power cord connected to the computer, and is the cord plugged

into a power source?

m If the computer is plugged into a power strip, is the power strip

turned on?

m Are the keyboard and mouse cables connected correctly? (Don’t

disconnect the keyboard or mouse cable while the computer is on. You could damage your equipment.)

m Is the brightness control on the monitor (marked with the ¤ icon)

turned down?

m If you have an external hard disk attached to your computer, is that

hard disk turned on? Was it turned on before you turned on the computer? If you’re not sure, turn everything off. Then turn on the external hard disk before you turn on your computer.

If you see a blinking question mark on the screen, you probably need to install system software. See “Installing or Reinstalling System Software” in Chapter 5.

Getting Started

What’s next?

Congratulations! You’ve finished setting up your computer. Now continue with one of the following steps:

m If you are new to the Macintosh, turn to the next section, “Learning the

Basics.”

m If you are an experienced Macintosh user, turn to Chapter 2, “Getting

Help,” to learn about Macintosh Guide, your main source of information when you’re working with the Macintosh.

m If you want to connect other equipment, such as a printer, to your

computer, see Chapter 3, “Expanding Your Computer and Using Special Features.”

Before you begin working with your computer, be sure to read the important health and safety information in Appendix A.

IMPORTANT

If you need to turn off your computer at any point, please see “Turning the Computer Off” later in this chapter. It is very important to use the correct procedure for shutting down your Macintosh before turning it off.

Chapter 1

Learning the basics

If you are new to the Macintosh, you should begin by looking at the easy-to-use program called the Performa Tutorial. The two-part tutorial teaches you the basic skills you’ll need to use your computer. To start the tutorial, follow these steps:

1Slide your mouse along your mouse pad or desk.

Hold the mouse as shown, with the cable pointing away from you. Don’t press the mouse button (under your index finger). Notice that the arrow (8) on the screen moves in the same direction that you move the mouse.

If the arrow doesn’t move, make sure that the cables connecting the mouse and keyboard are secure and that your mouse is positioned as shown in the illustration.

2Move the mouse so that the arrow is over the button labeled “Performa Tutorial.”

If you don’t see the picture for the Performa Tutorial on your screen, put the arrow on the word “Learning” and click (press and release) the mouse button.

Getting Started

If you run out of room on your mouse pad or desk while moving the mouse, pick up the mouse and place it where there’s more room. (The arrow on the screen moves only when the mouse is in contact with the mouse pad or desk.)

3Without moving the mouse, click the mouse button.

A window appears welcoming you to the tutorial. You can set this book aside for now and follow the instructions on the screen. When you have completed both parts of the tutorial, return to this book.

Reviewing the basics

The following illustration summarizes many of the basic skills and terms you learned from the tutorial.

The strip across the

top of the screen is

called the menu bar.

The symbols and

words in it represent

menus of commands.

Icons are small pictures

that represent disks,

folders, programs, and

documents. To open

an icon, click the

icon twice quickly.

Windows are boxes

that display text,

graphics, or icons. To

bring a partially

covered window to the

front, click anywhere

in the window.

To move a window,

drag it by the title bar.

To close a window,

click the close box.

To find an answer to

a question, look in the

Guide (

To bring hidden portions of a window’s contents into view, click the scroll arrows.

) menu.

You can have several application programs open at once. To see which program is active or to switch from one program to another, use this menu (called the Application menu).

This icon represents your computer’s internal hard disk.

To change the size or shape of a window, drag the size box.

To throw away an item you no longer want, drag it to the Trash and choose Empty Trash from the Special menu.

Chapter 1

Turning the computer off

To turn the computer off, you choose Shut Down from the Apple (K) menu. Detailed instructions follow. (Note: The Shut Down command is also available in the Special menu.)

1 Move the tip of the arrow to the Apple (

2With the tip of the arrow on the apple, press and hold down the mouse button.

3While holding down the mouse button, move the arrow down the list of choices until the

words “Shut Down” are highlighted, then release the mouse button.

) menu at the top left of the screen.

You can also shut down your computer from the keyboard.

1Press the Power key (marked with a triangle) on the keyboard.

You will see a message asking whether you want to shut down or continue working.

2Click Shut Down.

To turn the computer on, simply press the Power key again.

Turning the computer on

To turn on the computer after you’ve shut it down with either the menu command or the keyboard:

Press the Power key (marked with a triangle) on the keyboard.

Leave the power switch on the back of your computer in the “on” position (with the top part of the switch, marked with the symbol i, pressed in).

Getting Started

Where to find answers

When you have questions about using your Macintosh, there are several places you can look for answers.

In this book

Macintosh Performa

User’s Guide

Use this book to help you set up your computer and learn about it, or to find solutions to problems.

In the Guide menu

The Guide menu (marked with the hicon) is your main source of information about the Macintosh. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book.

In other manuals

For answers to questions about other equipment or about application programs you have purchased, see the manuals that came with the equipment or programs.

From Apple’s customer support hotline

If you can’t find an answer in any of the materials provided, call the customer support hotline. (The phone number for the hotline is in the service and support information that came with your computer.)

Chapter 1

Use the instructions in this

chapter to learn about the help

available to you in the Guide menu.

Getting Help

The Guide menu is your main source of information when you’re working with your computer. The menu is identified by a question mark (h) in the upper-right corner of the screen.

Getting answers to your questions

When you have a question while working with your computer, you can get the answer by choosing Macintosh Guide from the Guide menu.

1Pull down the Application menu (in the upper-right corner of the screen) and choose

Finder to make it the active application program.

A checkmark in the menu indicates that the Finder is the active program.

2Pull down the Guide menu (marked with the

icon) and choose Macintosh Guide.

The Macintosh Guide window appears.

Whenever you use Macintosh Guide, its window remains in front of other windows. If the window gets in your way, you can move it by dragging its title bar (the gray bar across the top of the window).

Chapter 2

3Notice the three buttons at the top of the window: Topics, Index, and Look For.

Macintosh Guide gives you three ways of finding information:

Topics

lets you choose from a list of general subjects; it is like the table of

contents in a book.

Index

lets you choose from an alphabetical list of more specific subjects; it

is like the index in a book.

Look For

lets you search for information related to a specific word or phrase

that you type.

In the following sections you will practice using each method.

If you have problems while using Macintosh Guide, see “Tips for Using Macintosh Guide” later in this chapter.

Getting answers with the Topics button

1 In the Macintosh Guide window, click the Topics button.

A list of general topics appears on the left side of the Macintosh Guide window. (Depending on the hardware and software you have, the list of topics may look different.)

Getting Help

2Click “Setting Options” in the list of topics.

When you click any topic area, a list of related questions appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

3Click the question “How do I set the time and date?” and then click OK. Or double-click

the question.

A small window appears with instructions for you to follow.

If you want to

return to the main

Macintosh Guide

window, click here.

4 Read and follow the instructions in this window.

5When you have completed all the steps, click the Topics button in the lower-left corner to

Chapter 2

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step.

return to the main Macintosh Guide window.

Now continue with the next section.

Getting answers with the Index button

1 In the Macintosh Guide window, click the Index button.

An alphabetical list of subjects appears on the left side of the window.

Slider

Scroll bar

2Scroll through the alphabetical list until the phrase “background pattern” is visible.

You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list.

3Click the phrase “background pattern” in the alphabetical list.

When you click any index entry, a list of related questions appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

Getting Help

4Click the question “How do I change the background pattern?” and then click OK. Or

If you want to

return to the main

Macintosh Guide

window, click here.

5 Read and follow the instructions in the window.

6When you have completed all the steps, click the Topics button in the lower-left corner to

double-click the question.

A small window appears with instructions for you to follow.

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step.

return to the main Macintosh Guide window.

Now continue with the next section.

Chapter 2

1 In the Macintosh Guide window, click the Look For button.

To activate the text

box, click here.

Type a word or phrase

in the text box…

…and then click here.

2 Click the arrow button to activate the text box.

3Type “sound” in the text box and then click Search.

Getting answers with the Look For button

A small box appears on the left side of the window, where you can type text.

When you click Search, a list of questions related to the word or phrase you typed appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

Getting Help

4Click the question “How do I change the beep sound?” and then click OK. Or double-

If you want to close

Macintosh Guide,

click here.

5 Read and follow the instructions in the window.

6When you have completed all the steps, click the close box in the upper-left corner to

click the question.

A small window appears with instructions for you to follow.

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to display the next step.

close Macintosh Guide.

Chapter 2

+ 83 hidden pages