Apple Macintosh Network Server 700 Service Manual
K
Service Source
Network Server 500 and
700 Series
Network Server 500/132, Network Server 700/150,
and Network Server 700/200
K
Service Source
Basics
Network Server 500 and
700 Series
Basics Overview - 1
Overview
The Network Server 500
Series and Network Server
700 Series are a family of
high-performance servers
based on the PowerPC 604
or 604e Reduced Instruction
Set Computer (RISC)
microprocessor. Designed
around an innovative
architecture, the servers
provide high performance
and scalability for medium
to large workgroups running
AIX-based applications.
Basics Overview - 2
Network Server 500 Series Features
Features of the Network Server 500 Series include the
following:
• 132-MHz PowerPC 604 microprocessor
• 32K on-chip cache
• 512K Level 2 cache
• 32 MB main DRAM memory, expandable to 512 MB
• Six PCI expansion slots
• Seven drive bays for internal, redundant drives that are
hot-swappable with RAID
• Total disk capacity with RAID: 368 GB
• Built-in Ethernet interface using the Apple Ethernet
Cable System (AAUI)
• One SCSI-1 channel with external port
• Two Fast/Wide SCSI-2 channels for internal devices
Basics Overview - 3
• Built-in 1024 x 768, 800 x 600, 640 x 480 video
support for 14-inch, 15-inch, 17-inch, and 20-inch
multi-sync monitors
• CD, floppy bays (DAT is optional)
• An LCD display that monitors server activity and can be
used for diagnostic tests
Network Server 700 Series Features
Features of the Network Server 700 Series include the
following:
• 150-MHz PowerPC 604 microprocessor (Network
Server 700/150) or 200-MHz PowerPC 604e
microprocessor (Network Server 700/200) or two
200-MHz PowerPC 604e microprocessors (Network
Server 700/200SMP)
• 32K on-chip cache (Network Server 700/150) or 64K
on-chip cache (Network Server 700/200)
Basics Overview - 4
• 1 MB Level 2 cache
• 48 MB main DRAM memory, expandable to 512 MB
• Six PCI expansion slots
• Seven drive bays in the front for internal, redundant
drives that are hot-swappable with RAID
• Two drive bays in the rear for internal fixed drives
• Total disk capacity with RAID: 368 GB
• Built-in Ethernet interface using the Apple Ethernet
Cable System (AAUI)
• One SCSI-1 channel with external port
• Two Fast/Wide SCSI-2 channels for internal devices
• Redundant, hot-swappable power supplies
• Built-in 1024 x 768, 800 x 600, 640 x 480 video
support for 14-inch, 15-inch, 17-inch, and 20-inch
multi-sync monitors
• CD, floppy bays (DAT or 8 mm tape drive is optional)
• An LCD display that monitors server activity and can be
used for diagnostic tests
Basics Configurations - 5
Configurations
At product introduction, the following was the standard
configuration for the Network Server 500/132:
• 132-MHz PowerPC 604 processor card
• 512 KB Level 2 cache
• 32 MB parity DRAM minimum
• 2 GB Fast/Wide hard drive
• DAT2 tape drive
• AppleCD 600i CD-ROM drive
• Floppy disk drive
• AppleTalk administration utilities
• 325 watt power supply
At product introduction, the standard configuration for the
Network Server 700/150 was
• 150-MHz PowerPC 604 processor card
• 1 MB Level 2 cache
Basics Configurations - 6
• 48 MB parity DRAM minimum
• 4 GB Fast/Wide hard drive
• DAT2 tape drive
• AppleCD 600i CD-ROM drive
• Floppy disk drive
• AppleTalk administration utilities
• 425 watt power supply
At product introduction, the standard configuration for the
Network Server 700/200 was
• 200-MHz PowerPC 604e processor card
• 1 MB Level 2 cache
• 48 MB parity DRAM minimum
• Two 4 GB Fast/Wide hard drives
• AppleCD 1200i CD-ROM drive
• Floppy disk drive
• AppleTalk administration utilities
• 425 watt power supply
Basics Configurations - 7
Note:
AIX software does not come preinstalled in standard
configurations of the Network Server 500 and 700 Series.
The AIX software must be purchased separately.
Basics Options and Upgrades - 8
Options and Upgrades
Apple offers the following options and upgrades to enhance
the operation and performance of the Network Server 500
and 700 Series.
• Processor Upgrade
Card with One 200-MHz 604e PowerPC Processor
M5177Z/A
• Main Memory
16 MB Parity Memory Kit M4017Z/A
32 MB Parity Memory Kit M4018Z/A
64 MB Parity Memory Kit M4019Z/A
Basics Options and Upgrades - 9
• Hard Drives
2 GB Fast/Wide SCSI Hard Drive w/ Tray M4022Z/A
4 GB Fast/Wide SCSI Hard Drive w/ Tray M4023Z/A
9 GB Fast/Wide SCSI Hard Drive w/ Tray M5178Z/A
• Rear Hard Drives and Bracket
2 GB Fast/Wide SCSI Hard Drive & Bracket M4818Z/A
Two 4 GB Fast/Wide SCSI Hard Drives & Bracket
M4819Z/A
• CD-ROM and Tape Drives
4-X CD-ROM Drive w/ Tray M4024Z/A
DAT-2 SCSI Tape Drive w/ Tray M4025Z/A
8 mm Tape Drive (20/40 GB) w/ Tray M4026Z/A
Basics Options and Upgrades - 10
• Storage Bay Accessories
SCSI Drive Adapter Kit (68 and 50-Pin) M4028Z/A
SCSI Front Drive Bezel Kit M4029Z/A
• Redundant Power Supply (NS 700 Series Only)
425 W Hot-swappable Power Supply M4035Z/A
• PCI Expansion Cards
PCI RAID Disk Array Card M4030Z/A
RAID External SCSI Cable (68-Pin to 68-Pin)
M4031Z/A
PCI Fast Ethernet Card (100Base-TX) M3906Z/A
PCI Ethernet Card (10Base2/10Base-T/AAUI)
M4709Z/A
• 19-inch Rack Mount Accessory Kit M4036Z/A
Basics Options and Upgrades - 11
• AIX Accessory Kit
AIX Accessory Kit, Version 4.1.4 M4525Z/A
AIX Accessory Kit, Version 4.1.4.1 M4525Z/B
AIX Accessory Kit, Version 4.1.5 M4525Z/C
AIX Update Kit, Version 4.1.4 to Version 4.1.4.1
M5494Z/A
AIX Upgrade Kit, Unlimited User M4891Z/A
Note:
Third-party manufacturers also offer a wide variety
of products that can be installed to enhance the server.
Basics Service Strategy - 12
Service Strategy
Service the Network Server 500 and 700 Series through
module exchange and parts replacement. Customers can
request on-site service from an Apple Authorized Service
Provider Plus (AASP+) or carry-in service from an AASP,
or they can choose service from the Apple Assurance
program.
Ordering
Apple service providers planning to support the Network
Server 500 and 700 Series may purchase Service modules
and parts to develop servicing capability. To order parts,
use the AppleOrder system or refer to the “Service Price
Pages.”
Large businesses, universities, and K-12 accounts must
Basics Service Strategy - 13
provide a purchase order on all transactions, including
orders placed through the AppleOrder system. Service
providers not enrolled in AppleOrder may fax their orders
to Service Provider Support (512-908-8125) or mail
them to
Apple Computer, Inc.
Service Provider Support
MS 212-SPS
Austin, TX 78714-9125
If you have further questions, please call Service Provider
Support at 800-919-2775 and select option #1.
Basics Service Strategy - 14
Warranty and AppleCare
Both the Network Server 500 Series and Network Server
700 Series are covered under the Apple One-Year Limited
Warranty. The AppleCare Service Plan is also available for
these systems. For part number and pricing information,
refer to the AppleCare CPU “Service Price Pages.” Service
providers are reimbursed for warranty and AppleCare
repairs made to these systems.
Diagnostics
Use the Network Server Diagnostic Utility on the Service
Source companion disc (or on its own floppy disk) to test the
new servers. Refer to the Troubleshooting chapter for more
information on the Network Server Diagnostic Utility.
Basics Safety Issues - 15
Safety Issues
See Bulletins/Safety for general safety information.
Skills and Tools
Knowledge of the AIX operating system and RAID technology
is helpful. Familiarity with the Network Server Diagnostics
Utility is a plus.
No additional tools are required for the Network Server 500
and 700 Series above and beyond what the service technician
already has.
Basics Compatibility Issues - 16
Compatibility Issues
The following are compatibility issues associated with
upgrading memory or installing PCI expansion cards for
video, graphics applications, and networking and
communications:
• The Network Server uses 72-bit-wide, 168-pin parity
DRAM Dual Inline Memory Modules (DIMMs), which
should be installed in matched pairs (for example, two 8
MB DIMMs). Your server’s DIMMs are fast-paged mode,
parity DRAM, with an access time of 60-nanoseconds or
faster. Nonparity DIMMs with 70-nanosecond or faster
access time DRAM will work; however, if there is any
nonparity DRAM installed, all server parity checking is
disabled.
Basics Compatibility Issues - 17
• Some DIMMs and all Single Inline Memory Modules
(SIMMs) from older Macintosh computers are not
compatible. For more detailed information, see
“Appendix B: DRAM Configurations” of “Setting up the
Network Server.”
• The Network Server uses cards designed according to the
Peripheral Component Interconnect (PCI) standard.
Your server cannot accommodate NuBus cards, which
were designed for older Macintosh computers.
• The combined power consumption of PCI expansion cards
must not exceed the limits specified for the Network
Server 500 and 700 Series.
• The Network Servers support only multisynchronous
displays.
• The 8 mm tape drive can read from but not write to
standard metal particle tapes. The tape heads must be
cleaned after reading from a standard metal particle tape
before an AME tape can be used.
Basics Setup and Operation - 18
Setup and Operation
Refer to “Chapter 5: Starting Up Your Server” of “Setting
up the Network Server” and “Chapter 3: System Startup,
Logging In, Shutting Down, and Rebooting” of “Using AIX,
AppleTalk Services and Macintosh OS Utilities on the
Network Server” for information on how to
• Install AIX on the server
• Start up, log in, shut down, and restart the server
• Use AIX Windows and the Common Desktop Environment
• Use InfoExplorer
• Use system administration tools
• Set up AppleTalk and AppleTalk Services
• Use Disk Management Utility
• Access the server remotely with CommandShell
Note:
You can find these manuals on the Service Source
Companion CD.
Basics Setup and Operation - 19
Turning the Server On
To turn on the server you must perform the following steps:
• Turn on the monitor.
• Turn on all the external devices.
• Turn the key in the rear drawer lock to the locked
position.
• Turn the front lock key to the unlocked or locked position.
• Turn the server on by pressing the Power On button
(next to the floppy drive).
The server will run the power-on self test and then clear
the LCD display and display the ROM version and power
supply status. During the startup process, messages will
appear on the third line of the LCD display. Under normal
circumstances, these messages will clear quickly, but if
there is a startup problem, one of the messages may be
displayed continuously.
Basics Setup and Operation - 20
Shutting Down the Server
Note: You must have root privileges to shut down the server.
To shut down the server always use the Shutdown command
as it is the safest and most thorough way to halt the server.
Log in to the server as root and enter
You can notify the users that the system is about to stop
operations, terminate all existing processes, and unmount
all filesystems by using the appropriate options provided in
the Shutdown command. By default, the system waits one
minute before stopping the user processes and the init
process.
shutdown -F
Basics Setup and Operation - 21
Restarting the Server
You must have root privileges to restart the server. Use the
command
the system is running and other users are logged in.
shutdown -r
instead of the Reboot command when
Basics Front View - 22
Front View
The following figure illustrates the front view of the
Network Server 500 and 700 Series. Note that the monitor
and keyboard must be purchased separately.
Basics Front View - 23
Front key switch
locks sliding security
door and base cover
Power button
Interrupt button
Reset button
LCD displays system
diagnostics and
status messages
Front internal
drive bays
Speaker
Release buttons to
remove base cover
Figure: Network Server 500 and 700 Series Front View
Floppy disk drive
CD-ROM drive
Optional tape
drive
Sliding security
door
Power supplies
NS500 Series includes a
single power supply
NS700 Series offers an
optional second
power supply
Basics Back View - 24
Back View
The Network Server 500 Series and Network Server 700
Series offer the following external ports: SCSI, AAUI
Ethernet, serial printer, serial modem, Apple Desktop Bus
(ADB), sound input, and sound output.
The figures on the next pages illustrate the rear panel of the
Network Server 500 and 700 Series.
Basics Back View - 25
Thumbscrews
Replaceable, hot-
swappable fans
Rear drawer lock
Optional rear bracket-
mounted drives
(NS700 Series only)
Figure: Network Server 500 and 700 Series Back View
Hot-swappable
fans
PCI card
connection ports
Thumbscrews
Power cord
protector
Security lock
Basics Back View - 26
Sound input port
ADB port
Sound output port
Serial connection ports
Monitor port
VGA HD-IS video
connects your monitor to
your server
Ethernet port
Status light
SCSI port
Figure: Network Server 500 and 700 Series Ports
Basics Logic Board - 27
Logic Board
The following figure illustrates the connectors, battery
holder, cache and DRAM DIMM sockets, PCI slots, processor
card slot, Cuda reset button, and the power on/off button on
the Network Server 500 and 700 Series logic board.
Basics Logic Board - 28
SCSI
Battery
Battery
Holder
Holder
SCSI
Bus 0
Bus 0
Control Bus
Control Bus
PCI Slots
PCI Slots
Key
Key
Fan
Fan
External SCSI-1
External SCSI-1
Power on & Activity LED
Power on & Activity LED
AAUI Ethernet
AAUI Ethernet
Video
Video
Serial Ports
Serial Ports
ADB
ADB
Microphone
Microphone
Audio Output
Audio Output
Cuda Reset Button
Cuda Reset Button
Power Supply
Power Supply
Processor Card Slot
Processor Card Slot
ROM SIMM
ROM SIMM
Cache DIMM
Cache DIMM
DRAM DIMM Slots
DRAM DIMM Slots
Figure: Network Server 500 and 700 Series Logic Board Connectors
SCSI
SCSI
Bus 1
Bus 1
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