Apple Mac 8600 User Manual

Download

Service Source

Power Macintosh 8600/

9600 & WS 9650

Power Macintosh 8600/200, 8600/250, 8600/300,

9600/200, 9600MP/200, 9600/233, 9600/300,

9600/350, WS 9650/233, and WS 9650/350

Service Source

Basics

Power Macintosh 8600/9600 &

WS 9650

Basics Overview - 1

Overview

The Power Macintosh 8600, 9600, and Workgroup Server 9650 computers share the same housing. These systems feature a chassis design that allows you to access the logic board and its components (including the plug-in microprocessor card) simply by removing the side access panel. This flexible design makes these systems easy to service and upgrade.

Basics Overview - 2

eatures of the Power Macintosh 8600/200 include

• 200 MHz PowerPC™ 604e microprocessor card with built-in FPU

• 32 MB of DRAM, expandable to 512 MB using 168-pin, 70 ns, 64-bit EDO* DRAM DIMMs

• 256K Level 2 cache

• 2 MB VRAM, expandable to 4 MB

• 2 GB hard drive

• Two SCSI DMA buses supporting up to eight SCSI devices and transfers up to 10 MB/s (internal bus only)

• Three PCI expansion slots

• 24-bit video input/output support

• Built-in AAUI and 10BASE-T Ethernet

• Two GeoPort serial ports

• CD-ROM drive at 12x-speed

• Zip drive

• CD-quality stereo sound in/out

Basics Overview - 3

• Support for Open Transport networking

• Mac™ OS system software 7.5.5

Features of the Power Macintosh 8600/250 and 8600/300 include

• 250 or 300 MHz PowerPC™ 604e microprocessor card with built-in FPU

• 32 MB of DRAM, expandable to 512 MB using 168-pin, 70 ns, 64-bit EDO* DRAM DIMMs

• 1 MB of Inline Cache

• 2 MB VRAM, expandable to 4 MB

• 4 GB hard drive

• Integrated Iomega Zip drive

• Two SCSI DMA buses supporting up to eight SCSI devices and transfers up to 10 MB/s (internal bus only)

• Three PCI expansion slots

• 24-bit video input/output support

• Built-in AAUI and 10BASE-T Ethernet

Basics Overview - 4

• Two high-speed GeoPort serial ports

• CD-ROM drive at 24x-speed

• CD-quality stereo sound in/out

• Support for Open Transport networking

• Mac™ OS system software 7.6.1

Features of the Power Macintosh 9600/200, 9600/200MP, and 9600/233 include

• 200 MHz PowerPC™ 604e processor or multiprocessor card or 233 MHz PowerPC 604e processor card with built-in FPU

• 32 MB of DRAM, expandable to 768 MB using 168-pin, 70 ns, 64-bit EDO* DRAM DIMMs

• 512K Level 2 cache

• 4 MB VRAM on video card

• 4 GB hard drive

• Two SCSI DMA buses supporting up to eight SCSI devices and transfers up to 10 MB/s (internal bus only)

Basics Overview - 5

• Six PCI expansion slots

• 24-bit video input/output support

• Built-in AAUI and 10BASE-T Ethernet

• Two GeoPort serial ports

• CD-ROM drive at 12x-speed

• CD-quality stereo sound in/out

• Support for Open Transport networking

• Mac™ OS system software 7.5.5

Features of the Power Macintosh 9600/300 and 9600/350 include

• A 300 or 350 MHz PowerPC™ 604e microprocessor card with built-in FPU

• 64 MB of DRAM, expandable to 768 MB using 168-pin, 70 ns, 64-bit EDO* DRAM DIMMs

• 1 MB of Inline Cache

• 8 MB VRAM on video card

• 4 GB hard drive

Basics Overview - 6

• Integrated Iomega Zip drive

• Two SCSI DMA buses supporting up to eight SCSI devices and transfers up to 10 MB/s (internal bus only)

• Six PCI expansion slots

• 24-bit video input/output support

• Built-in AAUI and 10BASE-T Ethernet

• Two high-speed GeoPort serial ports

• CD-ROM drive at 24x-speed

• CD-quality stereo sound in/out

• Support for Open Transport networking

• Mac™ OS system software 7.6.1

Features of the Workgroup Server 9650/233 and 9650/350 include

• A 233 or 350 MHz PowerPC™ 604e processor card with built-in FPU

• 64 MB of DRAM, expandable to 768 MB using 168-pin, 70 ns, 64-bit EDO* DRAM DIMMs

Basics Overview - 7

• 512K or 1 MB Level 2 cache

• 4 MB VRAM on video card

• One or two 4 GB Ultra Wide hard drive(s)

• Three SCSI channels: one internal Ultra Wide SCSI-3 (up to 40 MB/s); one internal Fast SCSI-2 (10 MB/s); one external SCSI-1 (5 MB/s)

• Six PCI expansion slots

• Built-in AAUI and 10BASE-T Ethernet

• Two GeoPort serial ports

• CD-ROM drive at 12x or 24x speed

• CD-quality stereo sound in/out

• Mac™ OS system software 7.6.1 and Apple RAID 1.5

*While these computers ship with EDO DIMMs, the computer’s memory controller treats EDO DIMMs like fastpaged DIMMs.

Basics Configurations - 8

Configurations

The Power Macintosh 8600/200 comes standard with

• 200 MHz PowerPC 604e microprocessor card

• 32 MB of DRAM

• 2 MB of VRAM

• 256K Level 2 cache DIMM

• 2 GB hard drive

• AppleCD 1800i 12x CD-ROM

• Zip drive

The Power Macintosh 8600/250 and 8600/300 come standard with

• 250 or 300 MHz PowerPC 604e microprocessor card

• 32 MB of DRAM

• 2 MB of VRAM

• 1 MB of Inline Cache

Basics Configurations - 9

• 4 GB hard drive

• Integrated Iomega Zip drive

• AppleCD 24x CD-ROM drive

The Power Macintosh 9600/200, 9600/200 MP, and 9600/233 come standard with

• 200 or 233 MHz PowerPC 604e microprocessor card

• 32 MB of DRAM

• 4 MB of VRAM

• 512K Level 2 cache

• 4 GB hard drive

• AppleCD 1800i 12x CD-ROM drive

The Power Macintosh 9600/300 and 9600/350 come standard with

• 300 or 350 MHz PowerPC 604e microprocessor card

• 64 MB of DRAM

• 8 MB of VRAM

Basics Configurations - 10

• 1 MB of Inline Cache

• 4 GB hard drive

• Integrated Iomega Zip drive

• AppleCD 24x CD-ROM drive

The Workgroup Server 9650/233 comes standard with

• 233 MHz PowerPC 604e microprocessor card

• 64 MB of DRAM

• 4 MB of VRAM

• 512K Level 2 cache

• 4 GB Ultra Wide hard drive

• AppleCD 1800i 12x CD-ROM drive

In addition, there are three solution bundles for the WS 9650/ 233:

• Application Server Solution

• AppleShare Server Solution

• Apple Internet Server Solution

Basics Configurations - 11

The Workgroup Server 9650/350 comes standard with

• 350 MHz PowerPC 604e microprocessor card

• 64 MB of DRAM

• 4 MB of VRAM

• 1 MB Level 2 cache

• Two 4 GB Ultra Wide hard drives

• AppleCD 24x-speed CD-ROM drive

In addition, there are three solution bundles for the WS 9650/ 350:

• Application Server Solution

• AppleShare Server Solution

• Apple Internet Server Solution

Basics PowerPC 604e Microprocessor - 12

PowerPC 604e Microprocessor

The Power Macintosh 8600 and 9600 Series and Workgroup Server 9650 computers feature the PowerPC 604e RISC microprocessor. The PowerPC 604e microprocessor is installed via a card that plugs into the logic board, allowing for maximum flexibility with future upgrades.

Features of the microprocessor include

• Full RISC processing architecture

• Parallel processing units: one load-store unit, two integer units, one complex integer unit, and one floating point unit

• Separate built-in 32K caches for data and instructions

• Advanced branching techniques for improved throughput

• Bus multiplier up to 7:1 with Mach V

Basics Peripheral Component Interconnect (PCI) - 13

Peripheral Component Interconnect (PCI)

The Power Macintosh 8600 and 9600 Series and Workgroup Server 9650 computers offer a Peripheral Component Interconnect (PCI) expansion bus. Because the PCI bus is an industry standard, most existing PCI 2.0-compliant cards (with the addition of a Mac OS-specific software driver) will work in these computers.

PCI offers significantly higher performance than the NuBus architecture used in previous Macintosh models. Running at 33 MHz, the PCI bus is up to three times faster than NuBus, offering overall enhanced system performance, particularly in the areas of video and networking.

Basics Dual In-Line Memory Modules (DIMMs) - 14

Dual In-Line Memory Modules (DIMMs)

The computers in this manual ship with extended data output (EDO) DRAM dual in-line memory modules (DIMMs) instead of DRAM SIMMs. Whereas SIMMs have 72 pins, DIMMs have 168 pins. The extra pins provide a 64-bit data path, compared to a 32-bit data path for SIMMs. In addition, DIMMs do not have to be installed in pairs like the SIMMs on earlier Macintosh models. (However, to take advantage of memory inter-leaving, the DIMMs should be installed in paired slots. See “Memory Configurations” in Basics for more information.)

Important:

only. Single In-Line Memory Modules (SIMMs) used in previous Macintosh models are NOT compatible with these computers.

The computers in this manual use +5 V DIMMs

Basics Dual In-Line Memory Modules (DIMMs) - 15

Important

also use VRAM DIMMs (112-pin 70 ns or faster) instead of VRAM SIMMs. The VRAM SIMMs used in earlier Power Macintosh models are

Note:

and Workgroup Server 9650 computers ship with EDO DIMMs, the computers’ memory controller treats EDO DIMMs like fast-paged (FPM) DIMMs. You can therefore use either EDO or fast-paged DIMMs in these computers; however, EDO DIMMs will run in FPM mode.

: The Power Macintosh 8600 Series computers

not

compatible.

While the Power Macintosh 8600 and 9600 Series

Basics Memory Configurations - 16

Memory Configurations

The Power Macintosh 8600 logic board has eight DRAM DIMM slots, each with a 64-bit data bus. You can increase the computers’ DRAM to a total of 512 MB using 5-volt, 64-bit-wide, 168-pin, extended data output (EDO) or fast-paged mode (FPM), 70 ns DIMMs.

The Power Macintosh 9600 and Workgroup Server 9650 logic board has 12 DRAM DIMM slots, each with a 64-bit data bus. You can increase the computers’ DRAM to a total of 768 MB using 5-volt, 64-bit-wide, 168-pin, EDO or FPM, 70 ns DIMMs.

Note:

These computers do not have any main memory soldered to the logic board. At least one RAM DIMM must be present for the computers to operate.

DRAM DIMMs can be installed individually; however, if you

Basics Memory Configurations - 17

wish to take advantage of the computer’s interleaving capability, which provides maximum performance, you must install the DIMMs in matching pairs and in paired slots.

Note:

Memory interleaving allows the computer to read or write to its memory while other memory reads or writes are occurring, thus providing for faster performance.

For a pair of DIMMs to function as a single 128-bit wide pair, they must be the same type and size.

Note:

DIMMs purchased from different manufacturers can be paired as long as they are the same size and speed; however, they may not interleave.

The drawings on the following pages illustrates where the DRAM slots are located on the PM 8600 and PM 9600/WS 9650 logic boards and how they are numbered.

Basics Memory Configurations - 18

DRAM, VRAM, cache slots

Bank 1 slot Bank 2 slot Bank 1 slot Bank 2 slot

VRAM DIMM slots

DRAM DIMM slots*

B4 slot B3 slot B2 slot B1 slot A4 slot A3 slot A2 slot A1 slot

(front of computer)

Figure: PM 8600 Series DRAM DIMM Slots

Basics Memory Configurations - 19

DRAM DIMM slots*

B6 slot B5 slot B4 slot B3 slot B2 slot B1 slot A6 slot A5 slot A4 slot A3 slot A2 slot A1 slot

(front of computer)

Figure: PM 9600/WS 9650 DRAM DIMM Slots

Basics Ethernet Support - 20

Ethernet Support

There are two Ethernet ports on the PM 8600 and PM 9600/WS 9650 logic boards: an AAUI port and a 10BASE-T port. You can use only one Ethernet port at one time, however. If you have cables plugged into both Ethernet ports, the computer uses the 10BASE-T port by default.

AV Support

The Power Macintosh 8600 comes standard with an AV module that provides support for: composite video input and output, S-video input and output, audio input (left and right), and audio output (left and right).

Basics GeoPort - 21

GeoPort

Geoport is a hardware and software communications architecture that has been optimized for computertelephony integration. It has three main attributes:

• It lets any computer connect to any telephone (analog or

digital, public or private) anywhere in the world.

• Once connected, it supports an arbitrary number of

independent data streams up to a total bandwidth of 2 MB/second.

• Unlike traditional asynchronous data communications

(such as AppleTalk), GeoPort also supports isochronous data streams (such as real-time voice and video) and provides the real-time Application Program Interfaces (APIs) necessary to hide the implementation details from both the recipient and the sender.

Basics PC Compatibility Cards - 22

By attaching an Apple GeoPort Telecom Adapter to these computers, you can enjoy all the features of a 33.6 modem, including data, fax, send and receive, and voice capabilities. The GeoPort Telecom Adapter serves as a line interface to standard (analog) telephone lines. The adapter is capable of sending or receiving data at up to 33.6 kbps and faxes at up to 14.4 kbps using the GeoPort Telecom Adapter software.

PC Compatibility Cards

Apple computer offers PC Compatibility Card upgrade kits that bring full DOS functionality to the Power Macintosh 8600 and 9600 Series computers. The cards plug into any available PCI slot on the logic board. Refer to the Upgrades chapter in this manual for installation instructions.

Basics The Cuda Chip - 23

The Cuda Chip

The Cuda is a microcontroller chip. Its function is to

• Turn system power on and off

• Manage system resets from various commands

• Maintain parameter RAM (PRAM)

• Manage the Apple Desktop Bus (ADB)

• Manage the real-time clock

Many system problems can be resolved by resetting the Cuda chip (see Symptom Charts for examples). Press the Cuda reset button on the logic board to reset the Cuda chip. (See “Logic Board Diagram” later in this chapter to locate the Cuda reset button.) If you continue to experience system problems, refer to “Resetting the Logic Board” in this Basics chapter.

Basics Resetting the Logic Board - 24

Resetting the Logic Board

Resetting the logic board can resolve many system problems (refer to “Symptom Charts” for examples). Whenever you have a unit that fails to power up, you should follow this procedure before replacing any modules.

1 Unplug the computer.

2 Remove the battery from the logic board.

3 Disconnect the power supply cable from the logic board

and then press the Power On button. (See “Logic Board Diagram” later in this chapter to locate the Power On button.)

4 Wait at least 10 minutes before replacing the battery.

Basics Resetting the Logic Board - 25

5 Make sure the battery is installed in the correct +/-

direction.

6 Reassemble the computer and test the unit.

Note:

This procedure resets the computer’s PRAM. Be sure to check the computer’s time/date and other system parameter settings afterwards.

Note:

If this procedure resolves the problem, claim an adjustment on an SRO. If not, replace the defective component and DO NOT claim the adjustment procedure.

Basics Fast SCSI - 26

Fast SCSI

The Power Macintosh 8600, 9600, and WS 9650 offer Fast SCSI support on the internal 50-pin SCSI-2 connector, which provides for significantly enhanced data throughput. The internal SCSI bus on these computers supports transfer rates up to 10 MB/sec.

Only one internal terminator is allowed on the Fast SCSI bus. In the PM 8600 and 9600, the rear hard drive (the last device in the chain on the Fast SCSI-2 bus) is terminated. None of the other devices on this bus should be terminated.

In the WS 9650, however, the unit ships with only unterminated devices attached to the Fast SCSI bus (that is, the CD-ROM drive and the optional tape drive). Therefore, there is a 50-pin terminator attached to the end of the SCSI cable.

Basics Ultra Wide SCSI - 27

If you are connecting an additional unterminated device to the Fast SCSI-2 bus in a WS 9650, leave the termination block attached to the end of the SCSI ribbon cable. If the device you want to connect is terminated, remove the termination block and attach the device to the end of the SCSI ribbon cable.

Ultra Wide SCSI

The Workgroup Server 9650/233 and 9650/350 ship with a PCI Ultra SCSI JackHammer•SE card pre-installed. This card is a high performance, single-ended, accelerated PCI to SCSI host adapter card that dramatically increases performance of SCSI devices connected to it.

The JackHammer•SE card is a PCI device that creates a high-speed interface between the CPU and disk drive. The

Basics Ultra Wide SCSI - 28

JackHammer can transfer data through the Ultra SCSI-3 portion of the card at rates up to 40 MB/s (as allowed by the SCSI-3 specification). The PCI portion of the card is capable of data transfer rate bursts up to 132 MB/s. This capability means the Workgroup Server 9650/233 and 9650/350 can receive data as fast as the drives can provide it. Simply connecting the JackHammer•SE card to the SCSI drives improves their overall performance.

To ensure the best possible disk I/O performance, the WS 9650 ships with all internal hard drives attached to the JackHammer•SE card via the 68-pin Ultra Wide SCSI cable. The WS 9650 allows for a total of four internal Ultra devices. Due to electrical signal limitations with Ultra devices, Apple Computer does not recommend connecting external devices to the JackHammer•SE card.

Some of the drives that are installed in the WS 9650 at the

Basics Ultra Wide SCSI - 29

factory, as well as the PCI SCSI card itself, have already reserved certain SCSI ID numbers on the Ultra Wide SCSI-3 bus. Other ID numbers are available for assignment to SCSI devices that are added later, as shown below.

SCSI ID # Device

0 Factory-installed hard drive(terminated) 1 Second factory-installed hard drive (optional) 2 - 6 Available 7 SCSI PCI card (terminated) 8 - 15 Available

IMPORTANT

the SCSI card are both terminated. Other SCSI devices that you install and connect to the Ultra Wide SCSI-3 bus must not be terminated. If you connect a terminated device to the internal SCSI interface, you may severely damage the logic board.

: The factory-installed internal hard drive and

Basics Ultra Wide SCSI - 30

Internal SCSI Buses on the WS 9650

There are three SCSI buses on the WS 9650: SCSI-3 Ultra Wide (68-pin); SCSI-2 Fast (50-pin); and SCSI-1 Slow (50-pin). This section describes these three SCSI buses and how units are configured at the factory.

All internal hard drives in the WS 9650 are connected to the 68-pin Ultra Wide SCSI cable, which attaches to the Ultra Wide JackHammer•SE PCI card. This is known as the SCSI-3 Ultra Wide bus. A maximum of four devices can be attached on this SCSI bus, and the maximum data transfer rate is 40 MB/s.

The CD-ROM drive and optional tape drive are connected to the 50-pin, SCSI-2 Fast bus. A total of seven drives can be attached to this bus, which transfers data at a maximum rate of 10 MB/s.

Basics Ultra Wide SCSI - 31

There is a 50-pin, SCSI-1 Slow connector on the logic board; however, the 50-pin SCSI Fast bus should be used in most cases because it offers better performance. A total of seven devices can be attached to the SCSI-1 bus, which transfers data at a maximum rate of 5 MB/s.

All devices on the same SCSI bus must have unique ID numbers, but devices on different SCSI buses may use the same SCSI ID number. (For example, you could have a CDROM drive with ID number 3 connected to the Fast SCSI-2 bus and a hard drive with ID number 3 connected to the Ultra Wide SCSI-3 bus.) See “Ultra Wide SCSI” above for more information about assigning SCSI ID numbers on the Ultra Wide SCSI-3 bus.

The graphic on the following page shows the routing of the two SCSI cables (50-pin and 68-pin) in the WS 9650.

Basics Ultra Wide SCSI - 32

The internal hard disk drive (SCSI ID 0) is connected to the Ultra Wide SCSI-3 bus.

Floppy Disk Drive

CD-ROM Drive

Tape backup Drive (optional)

You can install a SCSI device in this expansion bay and connect it to the Ultra Wide SCSI-3 bus.

SCSI PCI Card

One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives can be installed on the floor of the server and connected to the Ultra Wide SCSI-3 bus. (Some Workgroup Server models come with a second Hard Disk Drive [SCSI ID 1] installed here.)

Basics Rear View Diagram - 33

Rear View Diagram

The PM 8600 and PM 9600/WS 9650 computers offer the following external ports: SCSI, AAUI and 10BASE-T Ethernet, serial printer (GeoPort compatible), serial modem (GeoPort compatible), DB-15 video, ADB, sound input and output, composite/S-video input and output (Power Macintosh 8600 Series), and left/right audio input and output (Power Macintosh 8600 Series).

The drawings on the following pages illustrate the back panels of the PM 8600, PM 9600 Series, and WS 9650 computers.

Basics Rear View Diagram - 34

SCSI

AAUI

Ethernet

10 Base-T

Modem

Video

ADB

Sound

Input

Sound Output

Printer

S-Video Input Port

S-Video Output Port

Audio Output Ports

Figure: PM 8600 Rear Panel

Audio Input Ports

IN OUT

Composite Video Output Ports

Basics Rear View Diagram - 35

SCSI

AAUI

Ethernet

10 Base-T

Modem

ADB

Sound

Input

Printer

Sound Output

Figure: PM 9600 Series Rear Panel

Basics Rear View Diagram - 36

Figure: WS 9650 Rear Panel

Basics Logic Board Diagram - 37

Logic Board Diagram

The following drawings illustrate the connectors on the PM 8600 and PM 9600/WS 9650 logic boards.

Basics Logic Board Diagram - 38

External

SCSI

VRAM

Cuda

Reset

Module

PCI

Slots

Internal

SCSI

Power

Supply

A1 B1 A2 B2

Audio

Floppy

Drive

DAV

Fan

3.3V Power Supply

LED

Figure: PM 8600/200 Logic Board

Speaker

B4 B3 B2 B1 A4

A3 A2 A1

ROM SIMM

DRAM Slots

Cache DIMM DRAM Slots

Processor Card Slot

Battery

Power On/Off

Basics Logic Board Diagram - 39

Internal

SCSI

Power

Supply

Audio

Floppy

Drive

3.3V Power Supply

External

SCSI

VRAM

A1 B1 A2 B2

Cuda

Reset

Module

PCI

Slots

DAV

Fan

LED

Speaker

Figure: PM 8600/250 & 8600/300 Logic Board

B4 B3 B2 B1 A4

A3 A2 A1

ROM SIMM

DRAM Slots

Processor Card Slot

Battery

Power On/Off

Basics Logic Board Diagram - 40

External

SCSI

Cuda

Reset

PCI

Slots

Internal

SCSI

Power

Supply

Audio

Floppy

Drive

Fan

3.3V Power Supply

LED

Speaker

Figure: PM 9600/WS 9650 Logic Board

Battery

B6 B5 B4

DRAM

B3 B2

Slots

B1 A6

ROM SIMM

A4 A3

DRAM

Slots

Processor Card Slot

Power On/Off

Basics Repair Strategy - 41

Repair Strategy

Service the PM 8600 and 9600 Series and WS 9650 computers through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) or Apple Assurance. They can also choose carry-in service from an AASP.

Ordering

Apple Service Providers planning to support the PM 8600 and 9600 Series and WS 9650 computers may purchase Service modules and parts to develop servicing capability. To order parts, use the AppleOrder system and refer to the Power Macintosh 8600, Power Macintosh 9600, or Workgroup Server 9650 “Service Price Pages.”

Basics Ordering - 42

Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder system. Service providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908-8125) or mail them to

Apple Computer, Inc. Service Provider Support MS 212-SPS Austin, TX 78714-9125

If you have further questions, please call Service Provider Support at 800-919-2775 and select option #1.

Basics Warranty and AppleCare - 43

Warranty and AppleCare

The Power Macintosh 8600 and 9600 Series and Workgroup Server 9650 computers are covered under the Apple OneYear Limited Warranty. The AppleCare Service Plan is also available for these products. Service Providers are reimbursed for warranty and AppleCare repairs made to these computers. For pricing information, refer to “Service Price Pages.”

Service Source

Speciﬁcations

Power Macintosh 8600/9600 &

WS 9650

Specifications Processor - 1

Processor

CPU

PM 8600/200

PM 8600/250

PM 8600/300

One PowerPC 604e RISC processor running at 200 MHz Built-in FPU Requires system software version 7.5.5 or later

One PowerPC 604e RISC processor running at 250 MHz Built-in FPU Requires system software version 7.6.1 or later

One PowerPC 604e RISC processor running at 300 MHz Built-in FPU Requires system software version 7.6.1 or later

Specifications Processor - 2

PM 9600/200

PM 9600MP/200

PM 9600/233

PM 9600/300

One PowerPC 604e RISC processor running at 200 MHz Built-in FPU Requires system software version 7.5.5 or later

Two PowerPC 604e RISC processors running at 200 MHz Built-in FPU Requires system software version 7.5.5 or later

One PowerPC 604e RISC processor running at 233 MHz Built-in FPU Requires system software version 7.5.5 or later

One PowerPC 604e RISC processor running at 300 MHz Built-in FPU Requires system software version 7.6.1 or later

Specifications Processor - 3

PM 9600/350

WS 9650/233

WS 9650/350

One PowerPC 604e RISC processor running at 350 MHz Built-in FPU Requires system software version 7.6.1 or later

One PowerPC 604e RISC processor running at 233 MHz Built-in FPU Requires system software version 7.6.1 or later

One PowerPC 604e RISC processor running at 350 MHz Built-in FPU Requires system software version 7.6.1 or later

Specifications Memory - 4

Memory

DRAM

PM 8600 Series

PM 9600/200, 9600/ 200MP, 9600/233

PM 9600/300 and 9600/350

WS 9650/233 and WS 9650/350

32 MB standard; expandable to 512 MB Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs

32 MB standard; expandable to 768 MB Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs

64 MB standard; expandable to 768 MB Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs

Specifications Memory - 5

ROM

VRAM

PM 8600 Series

PM 9600/200, 9600/ 200MP, 9600/233

PM 9600/300 and 9600/350

WS 9650/233 and WS 9650/350

Clock/Calendar

4 MB ROM

2 MB standard; expandable to 4 MB

4 MB on standard PCI video card

8 MB on standard PCI video card

4 MB on standard PCI video card

CMOS custom circuitry with long-life battery

Specifications Memory - 6

Cache

PM 8600/200

256K Level 2 cache DIMM

PM 8600/250 and 8600/300

PM 9600/200, 9600/ 200MP, 9600/233

PM 9600/300, 9600/ 350 and WS 9650/350

WS 9650/233

1 MB of Inline Cache on the processor card

512K Level 2 cache (soldered to board)

1 MB of Inline Cache on the processor card

512K Level 2 cache (soldered to board)

Specifications I/O Interfaces - 7

I/O Interfaces

SCSI

WS 9650/233 and WS 9650/350

Serial

ADB

Dual-channel asynchronous SCSI interface; external channel

supports up to seven SCSI devices; internal channel supports a

hard disk array Three SCSI channels: one internal Ultra Wide SCSI-3 (up to 40 MB/s) on PCI card; one internal Fast SCSI-2 (10 MB/s); one external standard SCSI-1 (5 MB/s)

Two RS-232/RS-422 serial ports compatible with LocalTalk and

GeoPort cables; mini DIN-8 connectors

One Apple Desktop Bus port for a keyboard, mouse, etc.

Specifications I/O Interfaces - 8

Ethernet

Expansion

PM 8600 Series PM 9600 Series WS 9650/233 and

WS 9650/350

Video

PM 8600 Series

PM 9600 Series/ WS 9650

One AAUI and one 10BASE-T Ethernet port (if cables are plugged

into both ports, system defaults to 10BASE-T)

Three PCI expansion slots Six PCI expansion slots Six PCI expansion slots: one used by Ultra SCSI card and one used

by video card

Built-in DB-15 video connector on logic board; 24-bit video

input and output connectors on AV module Video support via PCI video card, which is included; no built-in

DB-15 video connector on logic board

Specifications I/O Interfaces - 9

Sound

16-bit stereo sound input and output ports

Specifications I/O Devices - 10

I/O Devices

Keyboard

Mouse

Microphone

Standard, extended, or adjustable keyboard; keyboard draws

25-80 mA, depending on model type

ADB Mouse II; mouse draws up to 10 mA

Apple PlainTalk microphone standard

Specifications Disk Storage - 11

Disk Storage

Hard Drive

PM 8600/200

PM 8600/250 and 8600/300

PM 9600/200, 9600/ 200MP, 9600/233

PM 9600/300 and 9600/350

WS 9650/233 and WS 9650/350

2 GB fast internal SCSI hard drive and one Zip drive

4 GB fast internal SCSI hard drive

One or two 4 GB Ultra Wide SCSI hard drive(s)

Specifications Disk Storage - 12

Floppy Drive

CD-ROM Drive

PM 8600/200

PM 8600/250 and 8600/300

PM 9600/200, 9600/ 200MP, 9600/233

PM 9600/300, 9600/ 350 and WS 9650/350

WS 9650/233

One Apple SuperDrive 1.4 MB floppy drive

One internal AppleCD 1800i 12x CD-ROM drive

One internal AppleCD 24x CD-ROM drive

One internal AppleCD 1800i 12x CD-ROM drive

One internal AppleCD 24x CD-ROM drive

One internal AppleCD 1800i 12x CD-ROM drive

Specifications Disk Storage - 13

Tape Drive

PM 8600/250 and 8600/300

PM 9600/300 and 9600/350

WS 9650/233

Integrated Iomega Zip drive

One internal DDS-2 DAT tape drive

Specifications Electrical - 14

Electrical

Line V oltage

Frequency

Maximum Power

100–240 VAC, RMS single phase, automatically configured

50–60 Hz, single phase

DC Power: 390 W, not including monitor AC Power: 560 W maximum continuous; 700 W peak input

Specifications Physical - 15

Physical

Dimensions

Weight

Height: 17.3 in. (43.9 cm) Width: 8.8 in. (22.4 cm) Depth: 17.3 in. (44.0 cm)

35 lb. (15.9 kg); weight varies depending on devices installed

Specifications Environmental - 16

Environmental

Operating Temperature

Storage Temperature

Relative Humidity

Maximum Altitude

50 to 104° F (10 to 40° C)

–40 to 116.6° F (–40 to 47° C)

5–95% noncondensing

10,000 ft. (3,048 m)

Service Source

Troubleshooting

Power Macintosh 8600/9600 &

WS 9650

Troubleshooting General - 1

General

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. (Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts do not resolve the problem, refer to the Flowchart for the product family.

For additional assistance, contact Apple Technical Support.

Troubleshooting Cleaning Procedure for Card Connectors - 2

Cleaning Procedure for Card Connectors

It is possible for residue to build up on the gold edge connector pins on some PCI cards, which could cause a variety of symptoms.

If you are having problems with a PCI card, inspect the connector pins with a magnifying glass. If you find residue, use a pencil eraser to gently clean the pins.

Troubleshooting Symptom Charts/Power Supply - 3

Symptom Charts

Power Supply

System doesn’t power up1 WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged

and that Velcro straps are secure and holding cable away from fan on side access panel. If necessary, replace Velcro

straps and/or Ultra Wide SCSI cable if damage is visible. 2 Reseat processor card and ROM SIMM (if present). 3 Reset Cuda chip. (Refer to The Cuda Chip in Basics for

instructions.) 4 Reset logic board. (Refer to Resetting the Logic Board in

Basics for instructions.) 5 Replace power supply. 6 Replace processor card. 7 Replace logic board.

Troubleshooting Symptom Charts/Error Chords - 4

Error Chords

One-part error chord sounds during startup sequence

Eight-part error chord (death chimes) sounds during startup sequence

1 Disconnect SCSI data cable from hard drive and reboot

system. If startup sequence is normal, initialize hard drive.

Test unit again with SCSI data cable connected. If error chord

still sounds, replace hard drive. 2 Disconnect floppy drive cable from floppy drive and reboot

system. If startup sequence is normal, replace floppy drive. 3 Reseat processor card. 4 Replace processor card. 5 Replace logic board. Retain customer's DIMMs.

1 Replace DRAM DIMMs one at a time to test DRAM. Replace

any faulty DIMMs. 2 Replace logic board.

Troubleshooting Symptom Charts/System - 5

System

Does not power on, screen is black, fan is not running and LED is not lit

1 Check power cables. 2 Plug monitor directly into wall socket, and verify monitor

has power. 3 WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged

and that Velcro straps are secure and holding cable away

from fan on side access panel. If necessary, replace Velcro

straps and/or Ultra Wide SCSI cable if damage is visible. 4 Reseat ROM SIMM (if present) and processor card. The logic

board must have a processor card installed to operate. 5 Reset Cuda chip. (Refer to The Cuda Chip in Basics for

instructions.) 6 Reset logic board. (Refer to Resetting the Logic Board in

Basics for instructions.) 7 Replace power cord. 8 Replace power supply. 9 Replace processor card.

Troubleshooting Symptom Charts/System - 6

10 Replace logic board. Retain customer's DIMMs.

Troubleshooting Symptom Charts/System - 7

Clicking, chirping, thumping, or rubbing

1 WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged

and that Velcro straps are secure and holding cable away

from fan on side access panel. If necessary, replace Velcro

straps and/or Ultra Wide SCSI cable if damage is visible. 2 Remove all PCI cards and test the unit. If problem does not

occur with cards removed, begin replacing cards one at a

time to determine which card is causing the problem.

Replace problem card with known-good card. 3 Remove hard drive. If problem no longer occurs, replace

hard drive with a known-good drive. 4 Replace power supply. 5 Replace processor card. 6 Replace logic board. Retain customer's DIMMs. 7 Replace floppy drive cable. 8 Replace floppy drive.

Troubleshooting Symptom Charts/System - 8

System shuts down intermittently

1 Make sure air vents are clear. Thermal protection

circuitry may shut down system. After 30 to 40 minutes,

system should be OK. 2 Make sure power cord is plugged in firmly. 3 Replace power cord. 4 Check battery. 5 Reset Cuda chip. (Refer to The Cuda Chip in Basics for

instructions.) 6 Reset logic board. (Refer to Resetting the Logic Board in

Basics for instructions.) 7 Replace power supply. 8 Replace processor card. 9 Replace logic board. Retain customer's DIMMs.

Troubleshooting Symptom Charts/System - 9

System intermittently crashes or hangs

1 Verify system software is version 7.5.5 or later (PM 8600/

200, 9600/200, 9600/233) or 7.6.1 or later (PM 8600/

250, 8600/300, 9600/300, 9600/350, WS 9650). 2 Verify DIMMs are noncomposite. 3 Verify software is known-good. Do a clean install of system

software. 4 Verify software is Power Macintosh compatible (contact

developer). Also, try booting with extensions off to

determine if there are system init problems. 5 Clear parameter RAM. Hold down <Command> <Option> <P>

<R> during startup but before "Welcome to Macintosh"

appears. 6 Remove all DRAM DIMMs and try replacing them one at a

time to test. Replace any bad DIMMs. 7 Replace processor card. 8 Replace logic board. Retain DIMMs.

Troubleshooting Symptom Charts/System - 10

During startup, following message is displayed, "This startup disk will not work on this

Macintosh model...."

1 Verify that startup disk is good. 2 Verify system software is version 7.5.5 or later (PM 8600/

200, 9600/200, 9600/233) or 7.6.1 or later (PM 8600/

250, 8600/300, 9600/300, 9600/350, WS 9650). 3 Do a clean install of system software.

Troubleshooting Symptom Charts/Video - 11