Apple APPLESHARE IP 6.3 Getting Started Manual

Getting StartedWith

AppleShare IP 6.3

Includes installation, setup, and configuration information



KApple Computer, Inc.

© 1999 Apple Computer, Inc. All rights reserved.

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Apple Computer, Inc.
1 Infinite Loop
Cupertino, CA 95014-2084
408-996-1010
http://www.apple.com

Apple, the Apple logo, AppleShare, AppleTalk, LaserWriter, LocalTalk, Mac, MacDNS, Macintosh, and Power
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Simultaneously published in the United States and Canada.

Contents

Preface
Getting Started 7

For More Information 8

1 Installing Your Software 9

Minimum System Requirements 9

Server 9
Administration Workstation 9

Client Computer 10
Getting the Most Performance From Your Server 10
Protecting Your Server 11
Backing Up Files Before You Install 11
What You Need Before You Install 11

Gathering Information 11

Setting Up Control Panels 12
Installing AppleShare IP Software 12
Installing Mac OS Server Admin on an Administration Workstation (Optional) 13
Installing AppleShare Client Software 13

Mac OS Clients 13

Windows Clients 14

2 Setting Up AppleShare IP Services 15

Setting Up Your Server to Run AppleShare IP 15
Configuring Your AppleShare IP Services 16
Registering Users and Creating Groups 17

Before You Register New Users 17

3

Built-in Users 18
Registering a New User 18

Creating a Group 19
Setting Up Shared Users and Groups 20
Creating Share Points 20
Setting Access Privileges to the Web Folder 21
Setting Up Windows File Sharing 22
Tu r ning On Mail Services 24

Additional Setup for Multiple Mail Servers 25
Creating Print Queues 26
Enabling Web-Based Remote Admin 27
Setting Up Domain Name System (DNS) Services 27

3 About Administration Software 29

AppleShare IP Easy Setup 29
Mac OS Server Admin 30

How Mac OS Server Admin Works 30

Starting Up Mac OS Server Admin Agent 30

Opening Mac OS Server Admin 31
AppleShare IP Print Admin 32

Opening AppleShare IP Print Admin 32
TCP Filter Admin 32

Opening TCP Filter Admin 32
AppleShare IP Advanced Setup 33

Opening AppleShare IP Advanced Setup 33
AppleShare IP First Aid 33

Opening AppleShare IP First Aid 33
Web-Based Remote Admin 34

Opening Web-Based Remote Admin 34
Control Strip 34
Administration Software You Might Need 35

4 Contents

Appendix A
Transferring Share Points and
Updating the Mail Database 37

Transferring Share Points and Access Privileges 37
Updating the Mail Database 38

Appendix B
Changing the Startup Disk 39

If You Plan to Continue Using the Old Disk 39
If You Don’t Plan to Continue Using the Old Disk 40

Appendix C
Using AppleShare IP Services
From a Client Computer 43

Using AppleShare IP Services From a Macintosh Computer 43

Using File Services 43
Using FTP Services 43
Using Web Services 43
Using Mail Services 44
Using Print Services 44

Using AppleShare IP Services From a Windows Computer 44

Using File Services 44
Using FTP Services 44
Using Web Services 45
Using Mail Services 45
Using Print Services 45

Contents 5

PREFACE

Getting Started

Follow the instructions in this section to install AppleShare IP for the first time, or to upgrade
an existing AppleShare server.

To set up your AppleShare IP server, follow these steps:

1 If you are upgrading AppleShare IP, back up your server (page 11).

2 If you are currently using AppleShare IP 5, make sure your mail server users download all

their mail before you proceed. Otherwise, you’ll need to update the mail database later.

3 If you need to, install Mac OS 9. Follow the instructions in the installation manual that came

with Mac OS 9.

4 Set up the File Sharing, AppleTalk, and TCP/IP control panels (page 12).

5 Install AppleShare IP software on your server (page 12).

6 Use the AppleShare IP Easy Setup program (page 15).

If you are currently using AppleShare 3 or 4, you may need to transfer share points (page 37)

7

and create new print queues (page 26).

8 If you are currently using AppleShare IP 5, you may need to update the mail database

(page 38).

9 If you plan to use TCP/IP, set up (or arrange for) DNS service (page 27).

10 If you are installing AppleShare IP for the first time, configure the services you plan to use

(page 16).

11 If you want to administer services remotely, install Mac OS Server Admin on an

administration workstation (page 13).

12 If necessary, install AppleShare Client software (page 13).

7

For More Information

m AppleShare IP Help: Provides instructions and troubleshooting information for managing

all AppleShare IP services. You can access AppleShare IP Help in several ways:

m In the Finder, open the Help menu and choose Help Center, then select AppleShare IP

Help.

m In Mac OS Server Admin, click the button for the service you are administering and

choose Help for that service.

m In AppleShare IP Print Admin or TCP Filter Admin, open the Help menu and choose

AppleShare IP Help.

m AppleShare IP Help for Web-based Remote Admin: Provides instructions and

troubleshooting information for managing AppleShare IP services through a Web browser.

To access Help while you are using Web-based Remote Admin, click the Help link at the

bottom of any administration page in your Web browser.
m Apple Support Web site: Provides troubleshooting information, access to Apple’s technical

information library, information about support options, and access to the Tech Exchange,

where you can participate in online discussions with other AppleShare IP users and Apple

Support representatives:

www.info.apple.com/support/appleshareip/
m Tips: Provide quick, convenient descriptions of the function of each button in Mac OS

Server Admin. To use tips, position the pointer over a button in the Mac OS Server Admin

service window. The tip appears below the button.
m Late-breaking news: Provides last-minute information about your software (all the

information formerly provided in the AppleShare IP Read Me file). Late-breaking news is

located in AppleShare IP Help.
m AppleShare IP Web site: Provides information on third-party software products:

www.apple.com/appleshareip/
m Telephone support: In the United States, if you have questions about AppleShare IP that

are not answered by any of the resources listed above, call AppleCare at 800-500-7078

during telephone support hours (Monday through Friday, 6:00

A.M. to 6:00 P.M. Pacific

Standard Time). If you are outside of the United States, refer to the support information

that came with your AppleShare IP software.

8 Preface

CHAPTER

1

Installing Your Software

1

Minimum System Requirements

Server

m Any Power Macintosh computer with a PowerPC™ G4, G3, 604e, 604, or 601

microprocessor (includes iMac and Macintosh Server G3 computers), or a Power
Macintosh 6500 series computer with a 603e microprocessor

m Mac OS 9 installed
m Ethernet networking and TCP/IP set up with a static IP address
m 75 megabytes (MB) of free hard disk space
m 64 MB of random-access memory (RAM) with virtual memory turned on; 80 MB of RAM

with virtual memory turned off

Administration Workstation

You can administer AppleShare services from a remote computer using either Mac OS Server
Admin (new with this release) or a Web browser. For more information on Mac OS Server
Admin, see “Mac OS Server Admin” on page 30.

Minimum Requirements for Mac OS Server Admin

m Any Macintosh computer with Mac OS 8.6 or later installed
m Monitor with resolution of 800 x 600 or better
m Ethernet networking and TCP/IP set up
m 20 MB of free hard disk space
m 5 MB of RAM (you may need more RAM if you want to administer more than three servers

at once)

9

Minimum Requirements for Web-Based Remote Administration

m Any computer that has Internet Explorer version 4.5 or later, or Netscape Communicator

version 4.5 or later installed
m Ethernet networking and TCP/IP set up

Client Computer

m Any Macintosh computer with Mac OS 7.6 or later installed
m Any computer with Windows 95, Windows 98, or Windows NT installed

Getting the Most Performance From Your Server

Before you install AppleShare IP software, consider the following performance tips:

m Do not use an AppleShare IP server as a client workstation.
m Use the fastest network connection you have available.
m Use a static IP address for your AppleShare IP server.
m Install additional RAM to support the expected number of connected users and file

transactions.

m Install additional hard disks to accommodate current storage needs and future growth.
m If you’re not using a new computer for the server, consider reformatting the hard disk and

reinstalling Mac OS system software. (Back up your data before you reformat the hard

disk.)
m Consider using Mac OS Extended format for all shared drives. This will allow more

efficient use of disk space.
m If you’re using RAID software, create your RAID partitions before installing AppleShare IP.

(Make sure you have at least SoftRAID 2.1.7 if you have decided to use Mac OS Extended

format.)

Tip: Keep a standard Mac OS Extended format partition or volume for your system

software, and set up share points on either a striped or mirrored volume (depending on

whether your first priority is performance or redundancy). For more information on RAID

arrays, consult your RAID documentation.

10 Chapter 1

Protecting Your Server

AppleShare IP uses share points, user authentication, and access privileges to protect data
from unauthorized access over a network. It also provides TCP Filter Admin software, which
creates a software-based firewall to block server access from computers with IP addresses
you define. However, someone with physical access to your computer can bypass this
protection. (Access privileges, for example, allow or deny access over the network; they
cannot prevent someone from opening a folder directly on the computer running
AppleShare IP.)

If you have any concerns about physical security—especially if you plan to store highly
confidential information—consider putting your computer in a room with controlled access.
If a safe place is not convenient, consider using a screen saver with password protection, or
running the server without a display attached (“headless”). A video terminator and remote
administration are required for headless operation.

Backing Up Files Before You Install

Depending on the file sharing program and system software version you’ve been using, you
may want to make backup copies of some files or record certain information before
proceeding.

m If you’re upgrading from a previous version of AppleShare or AppleShare IP: Back up

your System Folder and the AppleShare PDS file (an invisible file installed on every shared
volume). This allows you to restore a copy of the previous Users & Groups Data File and
the AppleShare PDS file, and makes it possible to switch back to your previous version of
AppleShare if you desire. You need to use a backup application (such as AppleShare IP
First Aid) that can copy invisible files.

m If you’re upgrading from Macintosh file sharing: You only need to make a backup copy

of your Users & Groups Data File, located in the Preferences folder inside the System
Folder on your startup disk.

What You Need Before You Install

Gathering Information

When you install and set up your software, you need to know the services you plan to
provide to your users and the way your network is set up. Your network administrator should
be able to help you answer the following questions. If you do not have a network
administrator, you may need to consult an Internet service provider (ISP) before you
continue with your AppleShare IP installation.

m Will your clients be connecting to the AppleShare IP server via AppleTalk, TCP, or both?

Installing Your Software 11

m What types of client computers are on your network—Mac OS, Windows, UNIX®?
m What types of physical connections (for example, Ethernet or LocalTalk) does your

AppleShare IP server have to your intranet or the Internet?
m What is your server’s IP address, subnet mask, router address, and name server address?

You must assign the server a static IP address.
m Does your network have a computer that provides Domain Name System (DNS) service,

or will you install this service? (DNS service is required for AppleShare IP mail service.)

Setting Up Control Panels

You need to be sure the following control panels are set up properly. If you need instructions
on how to set up any of the control panels, open the Help menu on your server and choose
Mac Help.

m Enter an owner name and password in the Network Identity section of the File Sharing

control panel. After you install AppleShare IP, you use the owner name and password to

administer the server.

m Set up your AppleTalk network connection in the AppleTalk control panel.
m Set up the TCP/IP control panel. This is where you need to enter your server’s static IP

address, subnet mask, router address, and name server address.
m If you plan to use a modem to connect to the Internet, you also need to set up the

Remote Access control panel for modem access.

Note: If your server uses a modem for TCP/IP connections, only AppleTalk-based services

will be available on your local network unless you have an Internet router.
m Make sure the settings are accurate in the Date & Time control panel.

12 Chapter 1

Installing AppleShare IP Software

To install the AppleShare IP software, follow these steps:

1 Insert the AppleShare IP 6.3 CD-ROM disc into your computer’s CD-ROM drive and double-

click the CD icon.

2 Double-click the Apple SW Install icon.

Follow the onscreen instructions.

3

After the software is installed, you need to set up and configure the services you need.
Follow the instructions in Chapter 2, “Setting Up AppleShare IP Services,” on page 15.

Installing Mac OS Server Admin on an Administration
Workstation (Optional)

Mac OS Server Admin software is new with this version of AppleShare IP. (For more
information, see page 30.) If you want to use Mac OS Server Admin to administer AppleShare
IP services remotely, you can install it on any computer that meets the minimum system
requirements for an administration workstation (see page 9).

You should set up and configure AppleShare IP services at the server (see page 15) before
you install Mac OS Server Admin on an administration workstation.

To install Mac OS Server Admin on a workstation, follow these steps:

1 Insert the AppleShare IP 6.3 CD into the CD-ROM drive of the workstation.

2 Open the Mac OS Server Admin Install folder on the CD and double-click the Install Mac OS

Server Admin icon.

3 Follow the onscreen instructions.

Installing AppleShare Client Software

Mac OS Clients

You do not need to install AppleShare Client software on computers that have Mac OS 9
installed. For best performance, upgrade all your client computers to Mac OS 9. See an
Apple-authorized dealer for information about purchasing this software, or visit The Apple
Store:

store.apple.com

Important The Mac OS 9 software that comes with your server software is licensed for use

only on your server computer. Do not violate your license agreement by installing this
software onto client computers.

If you do not upgrade the system software on users’ computers to Mac OS 9, you should
install AppleShare Client software so your users can take full advantage of AppleShare IP.

m AppleShare Client 3.8.5: For added enhancements, including much greater performance,

Mac OS 8.6 or later is recommended. Mac OS 8.1 or later is required. You can install
AppleShare Client 3.8.5 from the AppleShare IP CD or over a network.

m AppleShare Client 3.8: Mac OS 7.6 or later is required. You can download AppleShare

Client 3.8 from the AppleShare IP Support Web site:
www.info.apple.com/support/appleshareip/

Installing Your Software 13

Note: The print driver installed with each version of the Mac OS provides slightly different
functionality. To print over TCP/IP, you must use Mac OS 8.1 or later and you must set up
your desktop printer with the Desktop Printer Utility (DPU). To use a printer that is
password-protected, you must use Mac OS 8.6 or later. To ensure consistent print services,
it’s best to upgrade all Mac OS clients on your network to the same version of the Mac OS.

Installing AppleShare Client 3.8.5 Over a Network

If you make the AppleShare Client folder available on the network (by setting sharing
privileges), you can perform the installation by logging on to the file server from a client
computer.

Tip: You can use Apple Network Assistant software to update AppleShare Client software.
See the documentation provided with Apple Network Assistant for instructions. See your
Apple reseller for information about obtaining Apple Network Assistant.

To log on to a file server to install AppleShare Client, follow these steps:

1 At the client computer, choose the Chooser from the Apple (K) menu.

2 Select the AppleShare icon.

3 If your network is divided into zones, click the zone in which the file server is located in the

AppleTalk Zones list.

4 Select the name of the file server that contains the AppleShare Client software, then click OK.

5 Select Guest to log on as a guest user or enter your name and password, then click OK.

14 Chapter 1

6 Select the volume or share point that contains the AppleShare Client software, then click OK.

7 Double-click the selected volume icon; then open the AppleShare Client folder.

8 Double-click the Installer icon in the AppleShare Client folder.

9 Follow the onscreen instructions.

Check to be sure that the destination disk shown is where you want to install the client
software.

Windows Clients

You do not need to install AppleShare Client software on Windows-based computers. You will
need to make sure the appropriate Windows software is set up on each Windows client. (See
“Setting Up Windows File Sharing” on page 22.)