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Every effort has been made to ensure that the information in this manual is accurate. Apple is
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1 Infinite Loop
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(408) 996-1010
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Con tents
Communications regulation infor mation vii
PrefaceWelcome to PowerPC ix
Part I
1Getting Started 1
Plugging in the computer 3
Opening the display 5
Turning your computer on 6
Problems turning the computer on? 8
What’s next? 9
Learning the basics 10
Revi ew ing the basi cs 13
Tur ning the computer off 15
Putting the computer to sleep 17
Restarting a computer that’s already on 19
Where to find answers 21
iii
2Getting Help 23
Getting answers to your questions 24
Identifying objects on the screen 32
Learning useful shortcuts 33
3Connecting Additional Equipment 35
The PowerBook Duo Dock Plus 36
The PowerBook Duo MiniDock 38
The PowerBook Duo Floppy Adapter 39
Connecting a printer 39
Connecting a modem 40
Connecting SCSI devices 43
Connecting sound input and output devices 49
Connecting a monitor 50
Connecting other devices 50
Adding memory to your computer 50
4Installing and Using Application Programs 51
Usi ng S oftware Highlights 51
Getting help for application programs 53
Installi ng application programs 53
Working with several programs at a time 54
Usi ng “native” application programs 55
Backing up your files 56
Making software disks 57
iv
Contents
5Power Management 63
Power sources 63
Monitoring the battery charge 63
Recharging the battery 66
Removing or replacing the battery 70
Disposing of dead batteries 71
Replacing the backup battery 72
Reconditioning the battery 72
Maximizing work time 75
Part II
6Tips and Troubleshooting 79
When you have questions 79
When you run into trouble 79
Problems starting up the computer 80
Problems worki ng with programs 85
Other problems while working 89
Problems with hardware 92
Problems with equipment connected to your Macintosh PowerBook 103
Problems with networks and file sharing 10 4
Problems with Apple Remote Access 107
7Diagnostic Techniques 109
Checking your system software extensions 109
Testing your hard disk 111
Reinstalli ng system software 113
Contents
v
Part III
Appendix AHealth, Safety, and Maintenance Tips 125
Health-related information about computer use 125
Important care and safety instructions 131
Caring for batteries 133
Handling floppy disks 134
Traveling with the Macintosh PowerBook 135
Storing the Macintosh PowerBook 137
Service and support 137
Appe n dix BUsing Your Keyboard 139
Typi ng s p ecial chara cter s and symbols 141
Special key combinations 143
Index 145
vi
Contents
Communications regulation information
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to
radio or television reception is suspected.
Radio and television interference
The equipment described in this manual generates, uses, and can radiate radio-frequency
energy. If it is not installed and used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and television reception.
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. These specifications are designed
to provide reasonable protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation.
You can determine whether your computer system is causing interference by turning it off. If
the interference stops, it was probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or television reception, try to correct
the interference by using one or more of the following measures:
m Turn the television or radio antenna until the interference stops.
m Move the computer to one side or the other of the television or radio.
m Move the computer farther away from the television or radio.
m Plug the computer into an outlet that is on a different circuit from the television or radio.
(That is, make certain the computer and the television or radio are on circuits controlled by
different circuit breakers or fuses.)
If necessary, consult an Apple-authorized service provider or Apple. See the service and support
information that came with your Apple product. Or, consult an experienced radio/television
technician for additional suggestions. You may find the following booklet helpful:
Handbook (stock number 004-000-00493-1). This booklet, prepared by the Federal
Communications Commission, is available from the U.S. Government Printing Office,
Washington, DC 20402.
IMPORTANT
could void the FCC certification and negate your authority to operate the product.
This product was tested for FCC compliance under conditions that included the use of Apple
peripheral devices and Apple shielded cables and connectors between system components. It is
important that you use Apple peripheral devices and shielded cables and connectors between
system components to reduce the possibility of causing interference to radios, television sets,
and other electronic devices. You can obtain Apple peripheral devices and the proper shielded
cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices,
contact the manufacturer or dealer for assistance.
Changes or modifications to this product not authorized by Apple Computer, Inc.,
Interference
Communications Regulation Information
vii
DOC statement
DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme
sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des
Communications.
VCCI statement
viii
Communications Regulation Information
Chapter 1Get ting S tar ted
Chapter 2Getting H e lp
Chapter 3Connecting Additional Equipment
Chapter 4Installing and Using App lication Programs
Chapter 5Power Management
part
I
Follow the instructions in this
chapter to set up your computer
and learn the basics.
1
Getting Started
The illustration on the following page provides an overview of your
Macintosh PowerBook computer. To set up your PowerBook for the first time,
you need the power adapter and the power cord that came with your
computer.
When setting up your computer, place your computer on a sturdy, flat surface
near a grounded electrical outlet. Before following the setup instructions in
this chapter, you may want to read “Arranging Your Work Area and
Equipment” in Appendix A for tips on adjusting your work furniture and
computer so that you’re comfortable when usi ng the computer.
1
Sleep indicator
Microphone
Trackpad
Battery
Trackpad button
Brightness controls
¤
Speaker
Power key
P
Q
Internal modem port
(if a modem is installed)
Elevation feet
Reset button
I
Docking connection (behind door)
Printer/External
W
[
⁄
modem port
¯
Power adapter port
Pluggin g in the computer
Plugging in the power adapter recharges the computer’s batteries. You should
plug in the power adapter in case the battery has drained during shipping or
storage.
WARNING
Use only the power adapter that came with your Macintosh
PowerBook. Adapters for other electronic devices (includi ng other
portable computers) may look similar, but they may damage your
computer.
When you are ready to b egin:
1Plug one end of the power cord into the power adapter and the other end into a three-
hole grounded outlet or power strip.
WARNING
This equipment is intended to be electrically grounded. Your
Macintosh PowerBook is equipped with a three-wire grounding plug—
a plug that has a third (grounding) pin. This plug will fit only a
grounded AC outlet. This is a safety feature. If you are unable to insert
the plug into the outlet, contact a licensed electrician to replace the
outlet with a properly grounded outlet. Do not defeat the purpose of the
grounding plug!
Getting Started
3
2Plug the power adapter cable into the power adapter port (marked with the icon
Power cord
Wrap cable around the hooks.
Power adapter
the back panel of the computer.
¯
) on
You can wind extra cable around the hooks that open out from the power
adapter.
Depending on where you purchased your computer, you may also have
received a wall mount plug. You can use this plug instead of the power cord to
plug the power adapter directly into an electrical outlet.
4
Chapter 1
Opening the display
1Slide the latch to the right and lift up the display.
2Position the display at a comfortable viewing angle.
You can adjust the angle of the display at any time by tilting it towards or
away from you.
You can adjust the keyboard angle by lowering the computer’s elevation feet.
(See “Arranging Your Work Area and Equipment” in Appendix A.)
Getting Started
5
Turning the computer on
Power key
To tu r n on the computer:
m
Press the Power key (marked with a triangle
You should hear a tone when you turn on the computer. It takes the computer
a moment to start up.
P
) above the keyboard.
6
Chapter 1
After your computer starts up for the first time, a picture similar to this
appears on the screen:
(
Note: Your screen should look very similar to this, but it may not look
exactly the same.)
If you don’t see this picture on your screen, go to the next section, “Problems
Turning Your Computer On?”
Getting Started
7
Problem s turning you r computer on?
Brightness controls
m
Nothing happened when you pressed the Power key.
The battery may be drained. Make sure you plugged in the power adapter,
and that the power adapter is firmly connected to both the computer and a
power source. If the power adapter is plugged into a power strip, make sure
the power strip is plugged in a nd turned on. Then try pressing the
key again.
If the computer still doesn’t turn on, see “Problems Starting Up the
Computer” in Chapter 6.
The computer made a sound, but you can’t see anything on the screen.
m
Adjust t he brightness controls (marked with the icon ¤) until an image
appears and the screen is easy to read.
8
Chapter 1
You see a picture of a disk with a blinking question mark on the screen.
m
This icon usually means that the computer can’t find system software on
the hard disk or any disks attached to the computer. You may n eed to
reinstall system software. See “Reinstalling System Software” in Chapter 7.
What’s next?
Yo u’ve now finished setting up your Macintosh PowerBook. Continue with
one of the following steps:
m If you are new to the Macintosh, turn to the next section, “Learning the
Basics.”
m If you are an experienced Macintosh user, turn to Chapter 2, “Getting
Help,” to learn about Macintosh Guide, your main source of information
when you’re working with the Macintosh.
m If you have additional equipment to connect to your computer, see
Chapter 3, “Connecting Additional Equipment,” for instructions. (If you
are a new Macintosh user, you should complete “Learning the Basics”
before connecting additional equipment.)
m If you have application programs that you want to install on your computer,
see Chapter 4, “Installing and Using Application Programs,” for
instructions. This chapter also tells you how to make backup copies of the
system software if you have access to a floppy disk drive. (If you are a new
Macintosh user, you should complete “Learning the Basics” before
installing application programs.)
IMPORTANT
If you need to turn off your computer at any point, read the
instructions in “Turning the Computer Off” later in this chapter to learn the
correct procedure for turning off your PowerBook.
Getting Started
9
Learning the basics
TrackpadTrackpad button
If you are new to the Macintosh, you should begin by looking at the easy-touse p r ogram called the Macintosh Tutorial. The tutorial teaches you the basic
skills you’ll n eed to use your computer. To start the tutorial, follow these
steps:
1Move your finger on the trackpad to move the arrow pointer (
8
) on the screen.
Place your index finger on the trackpad and your thumb on the trackpad
button. Don’t press the trackpad button yet.
Move your finger across the trackpad, watching the arrow on the screen.
Notice that the arrow on the screen moves in the same direction that you
move your finger on the trackpad.
10
Chapter 1
The trackpad is sensitive not only to the direction you move your finger, but
also to how fast you move your finger. If you want the pointer to move a short
distance across the screen, you move your finger slowly across the trackpad.
The faster you move your finger, the farther the pointer moves on the screen.
Tips for using the trackpad
For best results when using the trackpad, keep in mi nd these tips:
m Use your index finger (left or right hand). Use only one finger.
m Use a light touch on the trackpad. Do not press heavily.
m Use only your finger on the trackpad. Do not use a pen or any
other object.
m Extend your PowerBook’s elevation feet wh en it is placed on a flat
surface. This gives your fingers b etter access to the keyboard and
makes it easier to use the tip of your finger on the surface of
the trackpad.
m Sometimes humidity or condensation may cause moisture to gather
on the trackpad. If this happens, gently wipe the trackpad with a
clean cloth before you use it.
m Use the trackpad to click and drag items by turning on these options
in the Trackpad control panel. For instructions, see “How do I use
the trackpad to click and drag?” in the “Setting Options” topic area
of Macintosh Guide, available in the Guide (h) menu. (You can
learn about Macintosh Guide in Chapter 2 of this manual.)
2Move your finger on the trackpad so that the tip of the arrow (
mark in the upper-right portion of the screen.
3With the tip of the arrow (8) on the question mark, press and hold down the trackpad
button.
8
) points to the question
A list of choices (called a menu) appears. This is the Guide (h) menu, which
is the place to go when you have a question about how to use your computer.
Getting Started
11
4While holding down the trackpad button, move the arrow (
Tutorial” are highlighted, then release the trackpad button.
8
)until the words “Macintosh
A window appears welcoming you to the tutorial.
You can set aside this book for now and follow the instructions you see on the
screen. When you have completed the tutorial, return to this book.
12
Chapter 1
Reviewing the basics
You can use the following illustrations to review the elements you use on your
screen to do work with your computer.
Menu
Control Strip
Menus
The strip across the top of the screen is called the menu bar. The symbols and
words in it represent menus of commands. To op en a menu, place the pointer
on the symbol or word for the menu and press the mouse button.
Icons
Window
Guide menu
To find an answer to a question,
h
look in the Guide (
) menu.
Application menu
You can have several
application programs
open at once. To see
which progra m i s a c t i v e
or to switch from one
program to another,
use this menu (called
the Application menu).
Getting Started
13
Icons
Icons are small pictures that represent disks, programs, documents, and
folders. You can double-click any icon to open it and see what it contains.
This icon represents your computer’s internal hard disk.
Icons like this one represent application programs, which you use to create
documents and do other work.
Icons like this one represent documents, which you can create and edit.
Icons like this represent folders. A folder contains other icons.
To throw away an item you no longer want, drag it to the Trash icon and choose
Empty Trash from the Special menu.
Windows
Windows are boxes that display text, graphics, or icons. To change th e shape
or position of a window, or to close the window, use the elements shown here.
14
To make a partially
covered window
active, click
anywhere in it.
Chapter 1
Close box
To close a window,
click the close box.
Title bar
To move a window, drag it by the middle of the title
bar (anywhere in the bar except the small boxes).
Scroll arrow
To bring hidden portions
of a window’s contents into
view, click one of the four
scroll arrows.
Size box
To change the shape or size of
a window, drag the size box.
Control Strip
The Control Strip gives you a quick and easy way to monitor and update your
PowerBook’s power management options and other useful features. For
instructions on using the Control Strip, see the ‘“Batteries & Power” and
“Control Strip” topic areas of Macintosh Guide, available in the Guide (h)
menu. (You can learn about Macintosh Guide in Chapter 2 of this manual.)
Turning the computer off
Always use one of the following methods to shut down the computer. If you
don’t, you risk losing any work you haven’t previously saved on a disk. You
also risk losing any open documents.
Turning the computer off with the Power key
To tu r n the computer off, press the Power key. Detailed instructions follow.
1If the computer is in sleep, press the Power key (or any key on the keyboard except Caps
Lock) to wake it.
For information on the sleep feature of your Macintosh PowerBook, see
“Putting the Computer to Sleep,” next.
2Press and hold the Power key for about two seconds.
The following dialog box appears on the screen:
3Press the Return key on the keyboard (or click the Shut Down button in the dialog box).
Getting Started
15
Turning the computer off with the Shut Down command
You can also turn your computer off by using the Shut Down command in the
Special menu. Follow these steps:
1If the computer is in sleep, press the Power key (or any key on the keyboard except Caps
Lock) to wake it.
2Move the tip of the arrow to the word “Special” at the top center of the screen.
If the word “Special” does not appear at the top of the screen, you’re working
in the wrong program. Choose Finder from the Application menu at the
far-right end of the menu bar.
3With the tip of the arrow on the word “Special,” press and hold down the trackpad
button.
4While holding down the trackpad button, move the arrow until the words “Shut Down”
are highlighted, then release the button.
16
Trouble? If a problem with the computer prevents you from using the Power
key or choosing Shut Down —for example, if the computer “freezes” so that
the pointer does not respond to the trackpad—you ca n turn off the computer
by pressing the reset button (marked with a I) on the back of the computer.
Use this method only if you ca nnot choose Shut Down or Restart when you
press the Power key, or if you cannot choose either command from the
Special menu.
Chapter 1
Putting the computer to sleep
Sleep indicator
Sleep is a power conservation feature of Macintosh PowerBook computers
that reduces the amount of power the computer draws when it’s not being
used. When the computer is in sleep, it has a darkened screen and appears to
be off. A small green light flashes on the top of the display case when the
computer is in sleep. (Note: The computer must be on in order for you to put
it to sleep.)
To put the computer to sleep, do this:
1Press and hold the Power key for about two seconds.
2Click the Sleep button.
WARNING
Once you put your computer to sleep, listen for the hard disk
to stop spinning before you transport your Macintosh PowerBook.
Transpor ting your Macintosh PowerBook with the hard disk spinning
can damage your computer.
Getting Started
17
Other ways of putting your computer to sleep
m You can choose the Sleep command from the Special menu to put your
computer to sleep.
m Move the pointer over the Sleep Now portion of the Control Strip. Press the
button and choose Sleep Now from the pop-up menu that appears.
m You can also put your computer to sleep by closing and latchi ng the display.
For information on other ways of putting the computer to sleep, see the
“Batteries & Power” topic of Macintosh Guide, available in the Guide (h)
menu. (You can learn about using Macintosh Guide in Chapter 2 of
this manual.)
18
Automatic sleep
If you don’t use the computer for several mi nutes, it goes to sleep
automatically. This conserves battery power.
To w a ke th e co mputer, press any key on the keyboard (except Caps Lock).
The screen will reappear as it was before the computer went to sleep.
You can control the automatic sleep feature. For more information on sleep
and automatic sleep, see the “Batteries & Power” topic of Macintosh Guide,
available i n the Guide (h) menu. (You can learn about using Macintosh
Guide i n Chapter 2 of this manual.)
Chapter 1
Restarting a computer that’s already on
You need to restart your computer—turn it off and back on again—when you
want to make certain changes to settings, use a newly installed system
software file, or start up the computer using a different disk.
You may also n eed to restart if you see a “system error” message on the
screen (indicating a temporary software problem). In this case, use th e
trackpad to click the Restart button that appears.
Follow these instructions to restart your computer:
1Press and hold the Power key for about two seconds.
2Click the Restart button.
You can also do this to restart:
m Choose Restart from the Special menu.
If the Special menu does not appear in the menu bar, you’re working in the
wrong program. Choose Finder from the Application menu at the far-right
end of the menu bar.
Getting Started
19
When you choose Restart, the computer prompts you to save your work,
closes all open programs, and restarts itself.
Restarting using either of the methods outlined above does not affect your
RAM disk (if you created one) or its contents.
Trouble? If a problem with the computer prevents you from using the Power
key or choosing Restart—for example, if th e computer “freezes” so that the
pointer does not respond to the trackpad—you can turn off the computer by
pressi ng the reset button (marked with a I) on the back of the computer. Use
this method only if you cannot choose Shut Down or Restart from the dialog
box that appears when you press the Power key, or if you cannot choose either
command from the Special menu.
20
Chapter 1
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