Apple 2200 Service manual
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Service Source
Color StyleWriter 2200
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Service Source
Basics
Color StyleWriter 2200
Basics Overview - 1
Overview
The Color StyleWriter 2200
is a desktop color bubblejet printer for personal use.
It has various features such
as high-speed printing
(5 pages per minute), high
print quality, cut sheet
feeder, and printing on plain
or coated paper.
Basics Overview - 2
The Color StyleWriter 2200
can be configured with
either a four-color ink
cartridge or a highperformance black ink
cartridge. Both of these
cartridges can be easily
replaced.
Ink Cartridge
Basics Overview - 3
The Color StyleWriter 2200
has two LEDs that can aid in
troubleshooting the printer.
See the Troubleshooting
chapter for more
information.
Power LED
Error LED
Basics Ink Cartridge Identification - 4
Ink Cartridge Identification
Caution:
printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.
Caution:
print heads from clogging,
do not touch or wipe them.
Do not get the
To prevent the
Basics Ink Cartridge Identification - 5
Note:
Two ink cartridges
Four–Color
Ink Cartridge
Black–Only
Ink Cartridge
come with the printer. One
cartridge is black ink only;
the other is a four-color ink
cartridge with two ink
tanks.
Basics Ink Cartridge Identification - 6
Black-Only Ink Cartridge
Black–Only
Ink Cartridge
The black ink cartridge
contains one ink tank. To
order a replacement
cartridge, use the finished
goods part number
(M3909G/A). The finished
goods part number for the
black tank is M3910G/A.
Basics Ink Cartridge Identification - 7
Four-Color Ink Cartridge
Four–Color
Ink Cartridge
Black
Ink Tank
Four–Color
Ink Tank
The four-color ink cartridge
holds two ink tanks. One tank
contains black ink only, and
the other tank contains the
cyan, magenta, and yellow
inks. To order a replacement
cartridge, use the finished
goods part number
(M3908G/A). The finished
goods part number for the
black tank is M3912G/A.
The finished goods part
number for the three-color
tank is M3911G/A.
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Service Source
Specifications
Color StyleWriter 2200
Specifications Characteristics - 1
Characteristics
Print Methods
Throughput
Print Head
Serial bubble jet ink-on-demand
Up to five pages per minute with the high-performance black ink
cartridge
Up to 0.3 page per minute for color
Actual speed depends on the documents printed and the
Macintosh used
Four color cartridge: 136 nozzles (vertically-lined)
1 x 64 nozzles for black color
3 x 24 nozzles for yellow, magenta, cyan
Black cartridge: 128 nozzles (vertically-lined)
Specifications Graphics - 2
Graphics
Resolution
720 x 360 dpi (text, line art)
360 dpi (normal mode)
180 dpi (draft mode)
Specifications Print Media - 3
Print Media
Paper
Envelopes
Transparencies
Back-Print Film
Plain paper, coated (recommended for color picture output)
Capacity: 30 sheets
Commercial number 10, monarch, and other sizes
Capacity: 5 envelopes
Coated transparencies, most ink jet transparencies
Capacity: 10 sheets
Letter, A4
For superior graphics and imaging results, premium paper and
back-print film are recommended
Specifications Print Media - 4
Cut Sheets
LTR, LGL, A4
U.S. Letter (LTR): 8.5 x 11 in. (215.9 mm x 279.4 mm)
U.S. Legal (LGL): 8.5 x 14 in. (215.9 mm x 355.6 mm)
A4: 210 mm x 297 mm
Weight: 16-24 lbs. Capacity: 30 sheets (A4, LTR); 20 sheets
coated paper
Specifications Ink Cartridges - 5
Ink Cartridges
Type
Ink Color
Shelf Life
High-Performance black ink cartridge with ink tank and
print head
Four-color ink cartridge with two ink tanks (black only and
color—cyan, magenta, yellow) and integrated print head
Black
Four-color (black, cyan, magenta, yellow)
6 months (installed in printer)
18 months (in original package)
Specifications Ink Cartridges - 6
Print Head Cartridge Life
Ink Tank Life
High-performance black text only: Approximately 3000 pages
(A4/LTR)
Color: Approximately 2000 pages, with ink tank replacements
High-performance black cartridge with integrated ink tank
150 pages at 5% coverage
Color ink tanks (CMY)
40 pages at 30% coverage (7.5% coverage for each of four
colors)
150 pages (black)
Note:
Actual page print capacity per ink tank depends on
documents printed and type of print material used.
Specifications Environmental - 7
Environmental
Acoustic Noise Level
Temperature
Humidity
Approximately 45 dB (reference level)
41–95°F (5-35°C)
10–90% (no condensation)
Specifications Electrical - 8
Electrical
Electrical Requirements
Power Consumption
120 V, 60 Hz, 1 A
220–240 V, 50 Hz, 0.5 A
30 W maximum
Specifications Physical - 9
Physical
Dimensions
Weight
Height: 2.3 in. (57 mm)
Width: 11.8 in. (300 mm)
Depth: 6.2 in. (157.6 mm)
3.1 lb. (1.4 kg)
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Service Source
Troubleshooting
Color StyleWriter 2200
Troubleshooting General/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Troubleshooting Error Messages and LEDs/ - 2
Error Messages and LEDs
The Color StyleWriter 2200 has two LEDs that can aid in
troubleshooting the printer: error LED and power LED.
Error LED
Power LED
Error LED
Power LED
Troubleshooting Error Messages and LEDs/ - 3
The printer software also gives error messages to pinpoint
errors.
Make sure the printer is hooked up to a Macintosh and that the
Color StyleWriter 2400 software is installed. See the Peripheral
Software folder on the Service Source Companion CD for the
printer driver.
Troubleshooting Error Messages and LEDs/ - 4
The LEDs indicate the state of the printer or whether an error has occurred (e.g., carriage
control error, paper jam).
The following chart provides a summary of error codes and printer states. If an error is
indicated, check the chart, then go to “Error LEDs” in the Symptom Charts.
Software Error Message
(from printer driver)
Out of paper Paper pickup error
Paper jam Paper jam
Ink cartridge jam Carriage control error
Obstruction, clear and try again Cleaning error
Problem with host computer Host originated error
Cartridge needs to be replaced Head temperature sensor error
Check connector and try again Temperature sensor error
Cartridge not installed properly Cartridge error
Check connectors and try again ROM/RAM error
Waste ink absorbers full Waste ink full error
Battery low, recharge battery Battery error
LEDs
Error Power
Symptom
(see Symptom Charts)
Door open Door open error
Troubleshooting Symptom Charts /Paper - 5
Symptom Charts
Paper
Paper sticks together 1 Remove excess sheets from paper tray.
2 Use only specified paper, envelopes, transparencies, and
backprint film.
3 Check that settings in Page Setup menu are correct.
4 Fan paper before putting it in paper tray.
Paper skews 1 Remove excess sheets from paper tray.
2 Use only specified paper, envelopes, transparencies, and
backprint film.
3 Stack paper flush against left side of paper tray and adjust
paper guide.
4 Check rollers on sheet feeder and eject roller. Clean or
replace if necessary.
Troubleshooting Symptom Charts/Paper - 6
Paper jams during
loading, before
printing
Paper jams inside
printer
Paper jams during
output, after printing
Paper feeds
incorrectly or feeds
multiple sheets
Carefully remove paper by hand.
Carefully pull out paper in direction of paper output.
1 Carefully pull out paper in direction of paper output.
2 Check eject roller for obstructions or damage, and clean or
replace if necessary.
1 Use paper pickup roller cleaning tool. See “Cleaning Tool
Installation and Use” in Additional Procedures chapter.
2 Repeat cleaning process.
3 Advise customer to contact Apple Assist or their support
provider.
Troubleshooting Symptom Charts/Operation - 7
Operation
No power 1 Check power cable connections.
2 Replace power cord.
3 Replace controller board.
Does not print 1 Turn on printer and restart computer.
2 Check interface cable connections.
3 Open Chooser and verify that correct printer driver and port
is selected.
4 Replace printer driver.
Carriage unit does not
move to center when
front door is open, and
printer is on
1 Make sure covers are securely closed.
2 Check carriage for obstructions.
3 Replace controller board.
Troubleshooting Symptom Charts /Print Quality - 8
Print Quality
Missing dots and/or
white streaks
Blurring and/or
smudging
Missing dots, followed
by a blob of ink
1 Perform “Nozzle Check” and “Print Head Cleaning.” See
Additional Procedures chapter.
2 Make sure ink cartridges are set firmly.
3 Use only specified paper, envelopes, transparencies, and
backprint film.
4 Replace ink cartridge. See Additional Procedures chapter.
5 Replace logic board.
1 Use only specified paper, envelopes, transparencies, and
backprint film.
2 Perform “Print Head Cleaning.” See Additional Procedures
chapter.
3 Replace ink cartridge. See Additional Procedures chapter.
Before printing, switch print quality to “Best” in printer driver.
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