Apple 2200 Service manual

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Service Source

Color StyleWriter 2200

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Service Source

Basics

Color StyleWriter 2200

Basics Overview - 1

Overview

The Color StyleWriter 2200
is a desktop color bubble­jet printer for personal use.
It has various features such
as high-speed printing
(5 pages per minute), high
print quality, cut sheet
feeder, and printing on plain
or coated paper.

Basics Overview - 2

The Color StyleWriter 2200
can be configured with
either a four-color ink
cartridge or a high­performance black ink
cartridge. Both of these
cartridges can be easily
replaced.

Ink Cartridge

Basics Overview - 3

The Color StyleWriter 2200
has two LEDs that can aid in
troubleshooting the printer.
See the Troubleshooting
chapter for more
information.

Power LED

Error LED

Basics Ink Cartridge Identification - 4

Ink Cartridge Identification

Caution:

printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.

Caution:

print heads from clogging,
do not touch or wipe them.

Do not get the

To prevent the

Basics Ink Cartridge Identification - 5

Note:

Two ink cartridges

Four–Color

Ink Cartridge

Black–Only

Ink Cartridge

come with the printer. One
cartridge is black ink only;
the other is a four-color ink
cartridge with two ink
tanks.

Basics Ink Cartridge Identification - 6

Black-Only Ink Cartridge

Black–Only

Ink Cartridge

The black ink cartridge
contains one ink tank. To
order a replacement
cartridge, use the finished
goods part number
(M3909G/A). The finished
goods part number for the
black tank is M3910G/A.

Basics Ink Cartridge Identification - 7

Four-Color Ink Cartridge

Four–Color

Ink Cartridge

Black

Ink Tank

Four–Color

Ink Tank

The four-color ink cartridge
holds two ink tanks. One tank
contains black ink only, and
the other tank contains the
cyan, magenta, and yellow
inks. To order a replacement
cartridge, use the finished
goods part number
(M3908G/A). The finished
goods part number for the
black tank is M3912G/A.
The finished goods part
number for the three-color
tank is M3911G/A.

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Service Source

Specifications

Color StyleWriter 2200

Specifications Characteristics - 1

Characteristics

Print Methods

Throughput

Print Head

Serial bubble jet ink-on-demand

Up to five pages per minute with the high-performance black ink

cartridge
Up to 0.3 page per minute for color
Actual speed depends on the documents printed and the

Macintosh used

Four color cartridge: 136 nozzles (vertically-lined)
1 x 64 nozzles for black color
3 x 24 nozzles for yellow, magenta, cyan
Black cartridge: 128 nozzles (vertically-lined)

Specifications Graphics - 2

Graphics

Resolution

720 x 360 dpi (text, line art)
360 dpi (normal mode)
180 dpi (draft mode)

Specifications Print Media - 3

Print Media

Paper

Envelopes

Transparencies

Back-Print Film

Plain paper, coated (recommended for color picture output)
Capacity: 30 sheets

Commercial number 10, monarch, and other sizes
Capacity: 5 envelopes

Coated transparencies, most ink jet transparencies
Capacity: 10 sheets

Letter, A4
For superior graphics and imaging results, premium paper and
back-print film are recommended

Specifications Print Media - 4

Cut Sheets

LTR, LGL, A4
U.S. Letter (LTR): 8.5 x 11 in. (215.9 mm x 279.4 mm)
U.S. Legal (LGL): 8.5 x 14 in. (215.9 mm x 355.6 mm)
A4: 210 mm x 297 mm
Weight: 16-24 lbs. Capacity: 30 sheets (A4, LTR); 20 sheets

coated paper

Specifications Ink Cartridges - 5

Ink Cartridges

Type

Ink Color

Shelf Life

High-Performance black ink cartridge with ink tank and

print head
Four-color ink cartridge with two ink tanks (black only and

color—cyan, magenta, yellow) and integrated print head

Black
Four-color (black, cyan, magenta, yellow)

6 months (installed in printer)
18 months (in original package)

Specifications Ink Cartridges - 6

Print Head Cartridge Life

Ink Tank Life

High-performance black text only: Approximately 3000 pages

(A4/LTR)

Color: Approximately 2000 pages, with ink tank replacements

High-performance black cartridge with integrated ink tank
150 pages at 5% coverage

Color ink tanks (CMY)
40 pages at 30% coverage (7.5% coverage for each of four

colors)
150 pages (black)

Note:

Actual page print capacity per ink tank depends on

documents printed and type of print material used.

Specifications Environmental - 7

Environmental

Acoustic Noise Level

Temperature

Humidity

Approximately 45 dB (reference level)

41–95°F (5-35°C)

10–90% (no condensation)

Specifications Electrical - 8

Electrical

Electrical Requirements

Power Consumption

120 V, 60 Hz, 1 A
220–240 V, 50 Hz, 0.5 A

30 W maximum

Specifications Physical - 9

Physical

Dimensions

Weight

Height: 2.3 in. (57 mm)
Width: 11.8 in. (300 mm)
Depth: 6.2 in. (157.6 mm)

3.1 lb. (1.4 kg)

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Service Source

Troubleshooting

Color StyleWriter 2200

Troubleshooting General/ - 1

General

The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.

For additional assistance, contact Apple Technical Support.

Troubleshooting Error Messages and LEDs/ - 2

Error Messages and LEDs

The Color StyleWriter 2200 has two LEDs that can aid in
troubleshooting the printer: error LED and power LED.

Error LED

Power LED

Error LED

Power LED

Troubleshooting Error Messages and LEDs/ - 3

The printer software also gives error messages to pinpoint
errors.

Make sure the printer is hooked up to a Macintosh and that the
Color StyleWriter 2400 software is installed. See the Peripheral
Software folder on the Service Source Companion CD for the
printer driver.

Troubleshooting Error Messages and LEDs/ - 4

The LEDs indicate the state of the printer or whether an error has occurred (e.g., carriage
control error, paper jam).

The following chart provides a summary of error codes and printer states. If an error is
indicated, check the chart, then go to “Error LEDs” in the Symptom Charts.

Software Error Message

(from printer driver)

Out of paper Paper pickup error

Paper jam Paper jam

Ink cartridge jam Carriage control error

Obstruction, clear and try again Cleaning error

Problem with host computer Host originated error

Cartridge needs to be replaced Head temperature sensor error

Check connector and try again Temperature sensor error

Cartridge not installed properly Cartridge error

Check connectors and try again ROM/RAM error

Waste ink absorbers full Waste ink full error

Battery low, recharge battery Battery error

LEDs

Error Power

Symptom

(see Symptom Charts)

Door open Door open error

Troubleshooting Symptom Charts /Paper - 5

Symptom Charts

Paper

Paper sticks together 1 Remove excess sheets from paper tray.

2 Use only specified paper, envelopes, transparencies, and

backprint film.
3 Check that settings in Page Setup menu are correct.
4 Fan paper before putting it in paper tray.

Paper skews 1 Remove excess sheets from paper tray.

2 Use only specified paper, envelopes, transparencies, and

backprint film.
3 Stack paper flush against left side of paper tray and adjust

paper guide.
4 Check rollers on sheet feeder and eject roller. Clean or

replace if necessary.

Troubleshooting Symptom Charts/Paper - 6

Paper jams during
loading, before
printing

Paper jams inside
printer

Paper jams during
output, after printing

Paper feeds
incorrectly or feeds
multiple sheets

Carefully remove paper by hand.

Carefully pull out paper in direction of paper output.

1 Carefully pull out paper in direction of paper output.
2 Check eject roller for obstructions or damage, and clean or

replace if necessary.

1 Use paper pickup roller cleaning tool. See “Cleaning Tool

Installation and Use” in Additional Procedures chapter.
2 Repeat cleaning process.
3 Advise customer to contact Apple Assist or their support

provider.

Troubleshooting Symptom Charts/Operation - 7

Operation

No power 1 Check power cable connections.

2 Replace power cord.
3 Replace controller board.

Does not print 1 Turn on printer and restart computer.

2 Check interface cable connections.
3 Open Chooser and verify that correct printer driver and port

is selected.
4 Replace printer driver.

Carriage unit does not
move to center when
front door is open, and
printer is on

1 Make sure covers are securely closed.
2 Check carriage for obstructions.
3 Replace controller board.

Troubleshooting Symptom Charts /Print Quality - 8

Print Quality

Missing dots and/or
white streaks

Blurring and/or
smudging

Missing dots, followed
by a blob of ink

1 Perform “Nozzle Check” and “Print Head Cleaning.” See

Additional Procedures chapter.
2 Make sure ink cartridges are set firmly.
3 Use only specified paper, envelopes, transparencies, and

backprint film.
4 Replace ink cartridge. See Additional Procedures chapter.
5 Replace logic board.

1 Use only specified paper, envelopes, transparencies, and

backprint film.
2 Perform “Print Head Cleaning.” See Additional Procedures

chapter.
3 Replace ink cartridge. See Additional Procedures chapter.

Before printing, switch print quality to “Best” in printer driver.

Troubleshooting Symptom Charts/Print Quality - 9

Vertical lines are
distorted/wavy

Poor image at bottom
of page

Open and close blue lever next to cartridge to make sure cartridge
is seated properly.

Increase margin at bottom of page to at least 0.8 inch.

Troubleshooting Symptom Charts/Error LEDs - 10

Error LEDs

Paper pickup error 1 Add paper.

2 Use only specified paper, envelopes, transparencies, and

backprint film.
3 Check that settings in Page Setup menu are correct.
4 Fan paper before putting it in paper tray.
5 Use paper pickup roller cleaning tool. See “Cleaning Tool

Installation and Use” in Additional Procedures chapter.

Paper jam Check eject roller for obstructions or damage, and clean or

replace if necessary. Use paper pickup roller cleaning tool.

Carriage control
error

Temperature sensor
error

Make sure ink tank is latched securely.

1 Check cable connections.
2 Replace logic board.

Troubleshooting Symptom Charts/Error LEDs - 11

Cleaning error Check eject roller for obstructions or damage, and clean or

replace if necessary. Use paper pickup roller cleaning tool.

Cartridge error 1 Make sure ink cartridges and tanks are set firmly and latches

are secure. Make sure ink cartridge does not interfere with

cover plastic.
2 Replace ink cartridge.

ROM/RAM error 1 Check cable connections.

2 Reinstall printer software.
3 Replace logic board.

Waste ink full error Replace print unit assembly.

Head temperature
error

Replace ink cartridge.

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Service Source

T ak e Apart

Color StyleWriter 2200

Take Apart Battery Attachment - 1

Battery

Battery Attachment

Attachment

No preliminary steps are
required before you begin
this procedure.

Take Apart Battery Attachment - 2

1 Turn over the printer.

2 Turn the thumbwheel

until the battery
attachment disengages
from the printer.

Thumbwheel

Take Apart Battery Attachment - 3

3 Remove the battery

attachment from the
printer.

Battery Attachment

Take Apart Battery - 4

Battery

Battery

No preliminary steps are
required before you begin
this procedure.

Take Apart Battery - 5

Push in the latch and remove
the battery from the
printer.

Battery

Latch

Take Apart Battery - 6

Battery

Replacement Note:

Make
sure the arrows are
lined up before
reinstalling the battery.

Take Apart Covers - 7

Covers

Top Cover

Before you begin, remove
the battery attachment.

Upper Case

Upper Case Cover

Take Apart Covers - 8

Top Cover

Top Cover

Hold the cover upright and
bend the cover slightly to
release the side mounting
tabs. Remove the top cover
from the printer.

Take Apart Covers - 9

Upper Case Cover

1 Pull back the two latches

to open the upper case
cover.

Upper Case Cover

Take Apart Covers - 10

2 Lift up the printer

Upper Case

slightly.

3 Pull down and remove

the upper case cover
from the printer.

Replacement Note:

The
mounting tabs are
notched so that the cover
must be in the full open
position when
reinstalled. Hold the
upper case cover firmly
in the position shown and
snap it back in place. Ê

Take Apart Covers - 11

Upper Case

1 Using a Phillips

screwdriver, remove

Upper Case

the screw.

2 Using a small flat-blade

screwdriver, press in
the two latches on the
front of the printer.
Slightly lift up the front
of the upper case.

3 Using a small flat-blade

screwdriver, press in
the two latches on the
bottom of the printer and
remove the upper case
from the printer.

Take Apart Covers - 12

Lock Plate

Remove the lock plate from
the printer.

Lock Plate

Take Apart Panel Board - 13

Panel Board

Before you begin, remove
the following:

• Battery attachment

• Covers

Take Apart Panel Board - 14

1 Remove the ribbon cable

from connector CN5 at
the end of the panel
board.

2 Using a #0 Phillips

jeweler’s screwdriver,
remove the two screws.

Take Apart Panel Board - 15

3 Tilt the board up, and

gently remove the
ribbon cable from
connector CN6.

Take Apart Print Unit Assembly - 16

Print Unit

Print Unit Assembly

Left Latch

Right Latch

Assembly

Before you begin, remove
the following:

• Battery attachment

• Covers

Take Apart Print Unit Assembly - 17

1

Note:

There are cables
attaching the print unit
assembly to the
controller board. Do not
remove the print unit
assembly until these
cables have been
disconnected.

Release the left side

Left Side Latch

latch and lift up the
print unit assembly
slightly.

Take Apart Print Unit Assembly - 18

2 Release the right side

latch and lift up and hold
the print assembly.

Right Side Latch

Control Panel
Assembly

Take Apart Print Unit Assembly - 19

3 Lift up and reach under

the print unit assembly
to disconnect the four
ribbon cables on the
controller board:

CNCR1

CNSW1

Controller Board

CNLF

CNH1

• CNH1 (with latch)

• CNLF

• CNSW1 (with latch)

• CNCR1

4 Remove the print unit

assembly from the
printer.

Take Apart Print Unit Assembly - 20

5 Remove the ribbon cable

from connector CN5 on
the print unit assembly.

Ribbon Cable

CN5

Connector

Replacement Note:

The
ribbon cable is not part
of the print unit
assembly. Remove this
cable before returning
the print unit assembly
to Apple.

Take Apart Print Unit Assembly - 21

6

Replacement Note:

Make
sure the ribbon cable is
routed properly before
reinstalling the print
unit assembly.

Improper installation of
this cable could damage
the cable.

Ribbon Cable

Take Apart Controller Board - 22

Controller Board

Controller Board

Before you begin, remove
the following:

• Battery attachment

• Covers

• Print unit assembly

Take Apart Controller Board - 23

1 Release the two latches

Latch

and remove the
controller board from
the printer.

Controller

Latch

Board

Bottom Case

Take Apart Controller Board - 24

2 Using a small Phillips

screwdriver, remove
the three screws and
remove the controller
board from the shield.

Controller

Board

Shield

Take Apart Bottom Case - 25

Bottom Case

Bottom Cover

Before you begin, remove
the following:

• Battery attachment

• Covers

• Print unit assembly

• Controller board

Perform the above steps.

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Service Source

Additional Procedures

Color StyleWriter 2200

Additional Procedures Printer Cleaning - 1

Printer Cleaning

Top Cover

Before you begin, unplug the
printer.

Upper Case Cover

Upper Case

Caution:

ammonia-based or alcohol­based cleaners on or around
the printer. These cleaners
may react with the plastic.

Caution:

in the power cord
receptacle.

Do not use

Do not spill liquid

Additional Procedures Printer Cleaning - 2

1

Top Cover

Caution:

printer’s ink on your

Do not get the

hands or clothes.
Although the ink is water
soluble, it contains dyes

Upper Case

that will stain.

Using a damp cloth, wipe
the outside of the printer
covers.

2

Caution:

Do not use any
liquid cleaners inside the
printer.

Remove the top cover,
upper case cover, and
upper case from the
printer.

Upper Case Cover

Additional Procedures Printer Cleaning - 3

3 Using a dry cloth,

carefully wipe the
rollers.

Rollers

Additional Procedures Ink Cartridge Replacement - 4

Ink Cartridge Replacement

No preliminary steps are
required before you begin
this procedure.

Ink Cartridge

Caution:

printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.

Do not get the

Additional Procedures Ink Cartridge Replacement - 5

Note:

This procedure covers
the ink cartridge
replacement for either of
the ink cartridges that come
with the printer. One
cartridge is black ink only,
with one black ink tank; the
other is a four-color ink

Ink Cartridge

cartridge with two ink
tanks. One tank contains
black ink only and the other
tank contains the cyan,
magenta, and yellow inks.

Additional Procedures Ink Cartridge Replacement - 6

1 Turn on the printer.

2 Open the upper case

cover. The carriage unit
will now move to the
center position.

Carriage Unit

Upper Case Cover

Additional Procedures Ink Cartridge Replacement - 7

3 Lift up the ink cartridge

tab and remove the ink
cartridge.

Tab

Additional Procedures Ink Cartridge Replacement - 8

4

Ink

Cartridge

Orange Tape

Bright

Orange Cap

Caution:

print heads from
clogging, do not touch or
wipe the ink nozzles.

To prevent the

Remove the bright
orange cap and orange
tape from the
replacement ink
cartridge.

Ink Nozzles

Additional Procedures Ink Cartridge Replacement - 9

5 Install the replacement

Purge Button

ink cartridge into the
printer.

6 Close the printer cover.

7 Turn on the printer and

press the purge button
after replacing the ink
cartridge.

Ink Cartridge

Additional Procedures Ink Tank Replacement - 10

Ink Tank Replacement

No preliminary steps are
required before you begin
this procedure.

Ink Cartridge

Caution:

printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.

Do not get the

Additional Procedures Ink Tank Replacement - 11

Note:

This procedure covers
ink tank replacement for the
four-color ink cartridge.
The cartridge contains two
separate ink tanks, one for
black ink and one for cyan,
magenta, and yellow inks.
When you run out of ink, you

Ink Cartridge

can replace only the empty
tank, instead of replacing
the entire cartridge.

Additional Procedures Ink Tank Replacement - 12

1 Turn on the printer.

2 Open the front cover. The

carriage unit will now
move to the center
position.

3 Remove and discard the

old ink tank.

Ink Tank

Additional Procedures Ink Tank Replacement - 13

4

Ink Nozzles

Caution:

print heads from
clogging, do not touch or

To prevent the

wipe the ink nozzles.

Plastic

Cap

Ink Tank

Remove the plastic cap
from the replacement
ink tank.

Additional Procedures Ink Tank Replacement - 14

5

Purge Button

Caution:

install the color ink tank

Make sure you

and the black ink tanks
in the proper positions.

6 Slide the ink tank into

the ink cartridge and
push down so the ink
tank snaps into place.

7 Close the printer cover.

8 Turn on the printer and

press the purge button
after replacing the ink

Ink Cartridge

Ink Tank

tank.

Additional Procedures Nozzle Check - 15

Nozzle Check

No preliminary steps are
required before you begin
this procedure.

Ink Cartridge

Caution:

printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.

Do not get the

Additional Procedures Nozzle Check - 16

Note:

This procedure
explains how to run the
nozzle check test page,
which indicates whether the
print nozzles need to be
cleaned. The print nozzles
are contained in the ink
cartridge.

Ink Cartridge

Additional Procedures Nozzle Check - 17

1

Important:

Make sure the

printer is off.

Load paper into the cut
sheet feeder.

Cut Sheet Feeder

2 Hold down the power key

until the LED goes out.

Power LED

The printer will now
print out a test page.

Power Key

Additional Procedures Nozzle Check - 18

3 Examine the bottom of

the test page to
determine print head
status.

If the horizontal lines in
the test pattern are
missing, one or more ink
nozzles are clogged. To
clear the nozzles,
perform one of the print
head cleaning procedures
described in this
chapter.

Additional Procedures Print Head Cleaning - 19

Print Head Cleaning

No preliminary steps are
required before you begin
this procedure.

Ink Cartridge

Caution:

printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.

Caution:

print nozzles from clogging,
do not touch or wipe them.
The print nozzles are on the
bottom of the ink cartridge.

Do not get the

To prevent the

Additional Procedures Print Head Cleaning - 20

Note:

Use the Cleaning option
to correct blurred
characters, horizontal white
streaks, and missing dots
caused by clogged ink
nozzles. Use the Super
Cleaning option when print
quality does not improve

Ink Cartridge

after you have performed
the Cleaning option two or
three times.

Additional Procedures Print Head Cleaning - 21

1 Make sure the Color

StyleWriter 2400
printing software is
installed. See the
Peripheral Software
folder on the Service
Source Companion CD for
the driver software.

2 Using the Chooser, select

Color StyleWriter

2200.

3 Make sure the correct

printer port is selected.
Close the Chooser.

Additional Procedures Print Head Cleaning - 22

4 Print any document or

choose Print Window
from the File menu.

5 Click the Utilities button

in the Print dialog box.

Additional Procedures Print Head Cleaning - 23

6

Important:

Super Cleaning option
except when absolutely
necessary, since the
procedure uses great
amounts of ink.

Select the “Clean the
print head before
printing” option.

7 Select the Clean option

and click OK.

Do not use the

Additional Procedures Paper Pickup Roller Cleaning Tool - 24

Paper Pickup Roller Cleaning Tool

Overview

A Color StyleWriter 2200 paper pickup roller cleaning tool
is available for customers to correct paper feeding
problems.

With high usage or with the wrong paper, the pickup rollers
can accumulate dust and other contaminants that hinder
their performance. Eventually the printer can experience
paper mis-feeds or multi-feeds. Customers can use the
cleaning tool to remove contaminants from the rollers and
restore the printer to normal operation.

Additional Procedures Paper Pickup Roller Cleaning Tool - 25

Cleaning Tool Distribution

Distribution of the cleaning tool varies:

• In the United States, the cleaning tool is available only
through the SRF fulfillment process. Service providers
cannot order the cleaning tool directly; however, they
may refer customers to 1-800-SOS-APPL where
customers can order a cleaning tool at no charge.

• Outside of the United States, service providers may order
the cleaning tool using the cleaning tool part number
from their region’s Service Price Pages. Each region
needs to determine whether or not to make the cleaning
tool available directly to customers.

Additional Procedures Paper Pickup Roller Cleaning Tool - 26

Cleaning Tool Installation and Use

The cleaning tool kit

Cleaning Tool

contains one cleaning tool
and a complete set of written
instructions printed in five
different languages.
Customers perform the
following steps to clean the
paper pickup rollers:

1 Turn off the printer, but

do not disconnect any
cables.

2 Move the paper guide to

the far left position.

Additional Procedures Paper Pickup Roller Cleaning Tool - 27

3 Being careful not to wet

other parts, moisten the
tool’s cleaning pads with
water.

Cleaning Tool

Caution:

Do not use
ammonia-based or
alcohol-based cleaners
on or around the printer.
These cleaners may react
with the plastic.

Cleaning Pads

Caution:

Do not spill
liquid in the power cord
receptacle.

Additional Procedures Paper Pickup Roller Cleaning Tool - 28

4 Insert the cleaning tool

Cleaning Tool

so the cleaning pads are
facing up and toward the
front of the printer.

Cleaning

Pads

5 Connect the printer to a

Macintosh, if not already
connected, and turn on
the printer.

Additional Procedures Paper Pickup Roller Cleaning Tool - 29

6

Caution:

document. Otherwise, ink will contaminate the inside of
the printer and cause future print quality problems.

Without adding paper, print a completely blank
document. The pickup rollers rotate against the cleaning
pads, and the printer’s orange error LED lights up to
indicate a paper jam.

7 When the rollers stop rotating and the error LED

remains on, click the desktop’s Color StyleWriter 2200
printer icon. The Macintosh beeps and an out-of-paper
error message appears.

8 Without adding paper to the printer, click the error

message’s Continue button. The pickup rollers resume
rotating and the error message reappears.

9 To ensure that the rollers are thoroughly cleaned, repeat

steps 7 and 8 four times.

For this step, print only a completely blank

Additional Procedures Paper Pickup Roller Cleaning Tool - 30

10 Remove the cleaning tool and use clean water to rinse the

dust from the cleaning pads. Wipe the cleaning tool with
a lint-free cloth.

11 To dry the paper pickup rollers, insert one sheet of

blank paper into the printer and adjust the paper guide.
Click the error message’s Continue button. The blank
sheet of paper moves all the way through the printer.

12 Load some paper into the printer and try printing a page

of text. If the paper does not feed correctly, repeat the
entire cleaning process. Customers who still experience
printing problems should contact Apple Assist or their
support provider for assistance.

13 Store the cleaning tool for future use.

Additional Procedures Resetting Waste Ink Amount - 31

Resetting Waste Ink Amount

This procedure covers
resetting the waste ink
amount in the EEPROM
located on the control PCB
assembly.

Note

: The EEPROM in the
control PCB assembly should
be reset after replacing the
print unit assembly.

1 Plug the AC adapter into

a power source, but do
not (yet) plug the
adapter into the printer.

Additional Procedures Resetting Waste Ink Amount - 32

2 While holding down the

Power button and the
Purge button, plug the
AC adapter’s cable into
the printer. Release the
Power button and the
Purge button after the
printer’s initial power­on sequence.

3 Hold down the Power

button, then release it
when the Error LED goes
out. At this point, the
Error LED will start

Error LED

flashing.

Power LED

Purge Button

4 Press the Purge button

just after the Error LED

Additional Procedures Resetting Waste Ink Amount - 33

has flashed for the eighth
time.

5 Pull the AC adapter cable

out of the printer.

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Service Source

Exploded V ie w

Color StyleWriter 2200

Exploded View 1

Upper Case

Cover
922-1480
922-2326

(Rev.B)

Ribbon 
Cable
922-1481

Top Cover



Panel Board
922-3134

Print Unit 
Assembly
661-0240

922-1479

Battery
Attachment
922-1594

NiCad 
Battery
661-0697

Power Adapter/Cable
110V 922-1281
220V 992-1282

Controller 
Board
661-0257

Bottom Case
922-1482