American Power Conversion AP7721 Service Manual

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Contents

Introduction 1

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features of the Rack Automatic Transfer Switch 1 Initial setup 2

Access Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Overview 3 Access priority for logging on 3 Types of user accounts 4

Recovering from a Lost Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Upgrading Firmware Through a Serial Connection . . . . . . . . . . . . . . . . . 6

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Link-RX/TX (10/100) LED 10 Status LED 10 Load indicator LED 11

Watchdog Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Overview 11 Network interface watchdog mechanism 11 Resetting the network timer 12

Control Console 13

How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview 13 Remote access to the control console 13 Local access to the control console 14

Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Example main screen 15 Information and status fields 16

Control Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

How to use control console menus 18

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Main Menu 18 Device Manager option 19 Network option 19 System option 20

Web Interface 21

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Supported Web browsers 21

How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Overview 22 URL address formats 23

How to Use the Tabs, Menus, and Links . . . . . . . . . . . . . . . . . . . . . . . . 24

Tabs 24 Menus 24 Quick Links 25

Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Overview 26 Quick status icons 26 Active Alarms 27 Device Status 27 ATS Parameters 27 Recent Device Events 28 Additional information on Home page 28 Selecting a menu to perform a task 28

Unit Menus 30

Unit Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Status 30 Measurements 31 Configuration 31 Control 33 Event Counts 33 About ATS 33

Automatic Transfer Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring load thresholds 34 Setting the Low Load Warning Threshold 35

Administration: Security 36

Local Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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Remote Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Setting user access (Administration>Security>

Local Users>options) 36

Authentication (Administration>Security>Remote

Users>authentication) 36

RADIUS (Administration>Security>Remote Users>RADIUS) 37

Configuring the RADIUS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Summary of the configuration procedure 38 Configuring a RADIUS server on UNIX® with shadow passwords 39 Supported RADIUS servers 39

Inactivity Timeout (Administration>Security>Auto Log Off) . . . . . . . . 40

Administration: Network Features 41

TCP/IP and Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

TCP/IP settings (Administration>Network>TCP/IP) 41 DHCP response options 43 Port Speed (Administration>Network>Port Speed) 45

DNS (Administration>Network>DNS>options) . . . . . . . . . . . . . . . . . . . 46

Web (Administration>Network>Web>options) . . . . . . . . . . . . . . . . . . . 48

Console (Administration>Network>Console>options) . . . . . . . . . . . . . 50

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

SNMPv1 (Administration>Network>SNMPv1>options) 52 SNMPv3 (Administration>Network>SNMPv3>options) 54

FTP Server (Administration>Network>FTP Server) . . . . . . . . . . . . . . . 55

Administration: Notification and Logging 57

Event Actions (Administration>Notification>Event Actions>options) 57

Types of notification 57 Configuring event actions 58

Active, Automatic, Direct Notification . . . . . . . . . . . . . . . . . . . . . . . . . . 60

E-mail notification 60 SNMP traps 63 SNMP Trap Test (Administration>Notification>

SNMP Traps>test) 64 Remote Monitoring 64 Syslog (Logs>Syslog>options) 67

Indirect Notification Through Logs or Queries . . . . . . . . . . . . . . . . . . . 69

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Event log (Logs>Events>options) 69 Data log (Logs>Data>options) 71 Using FTP or SCP to retrieve log files 73 Queries (SNMP GETs) 75

iii

Administration: General Options 76

Identification (Administration>General>Identification) . . . . . . . . . . . . 76

Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Method (Administration>General>Date & Time>mode) 76 Daylight saving (Administration>General>Date & Time>daylight

saving) 77 Format (Administration>General>Date & Time>date format) 77

Use an .ini File (Administration>General>User Config File) . . . . . . . . 78

System Preferences (Administration>General>Preferences) . . . . . . . 78

Color-coding events in the event log 78 Changing the default temperature scale 79

Reset the Interface (Administration>General>Reset/Reboot) . . . . . . . 79

Configuring Links (Administration>General>Quick Links) . . . . . . . . . 79

About the Rack ATS (Administration>General>About) . . . . . . . . . . . . 80

APC Device IP Configuration Wizard 81

Capabilities, Requirements, and Installation . . . . . . . . . . . . . . . . . . . . . 81

Using the Wizard to configure TCP/IP settings 81 System requirements 81 Installation 81

Use the Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Launch the Wizard 82 Configure the basic TCP/IP settings remotely 82 Configure or reconfigure the TCP/IP settings locally 83

Exporting Configuration Settings 84

Retrieving and Exporting the .ini File . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Summary of the procedure 84 Contents of the .ini file 85 Detailed procedures 86

The Upload Event and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . 89

The event and its error messages 89 Messages in config.ini 90

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Errors generated by overridden values 90 Related Topics 90

File Transfers 91

Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Benefits of upgrading firmware 91 Firmware files (Automatic Transfer Switch) 91 Obtain the latest firmware version 92

Firmware File Transfer Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Use FTP or SCP to upgrade one Rack ATS 93 Upgrading multiple Rack ATSs 94 Use XMODEM to upgrade one Rack ATS 94

Verifying Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Verify the success or failure of the transfer 96 Last Transfer Result codes 96 Verify the version numbers of installed firmware 96

Product Information 97

Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Two-Year Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Terms of warranty 97 Non-transferable warranty 97 Exclusions 98 Warranty claims 99

Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

General policy 100 Examples of life-support devices 100

Index 101

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Introduction

Product Description

Features of the Rack Automatic Transfer Switch

The American Power Conversion (APC®) Rack Automatic Transfer Switch (ATS) is a high-availability switch with two input power cords, one for each AC line, which enable the Rack ATS to provide redundant power.

You can manage a Rack ATS through its Web interface, its control console interface, the InfraStruXure (SNMP).

• Access the Web interface using Hypertext Transfer Protocol (HTTP), or using secure HTTP (HTTPS) with Secure Sockets Layer (SSL).

• Access the control console through a serial connection, Telnet, or Secure SHell (SSH).

• Use InfraStruXure Manager to monitor and manage your Rack ATS.

• Use an SNMP browser and the APC PowerNet

Manager and Central, or Simple Network Management Protocol

Management Information Base

(MIB) to manage your Rack ATS.

Automatic Transfer Switches have these features:

• Configurable alarm thresholds that provide network and visual alarms to help you prevent overloaded circuits.

• LED indicators on the front panel of the unit indicate operation, such as preferred source, overload current, and web connectivity. These can also be monitored via serial and the Web interface.

• The ability to monitor sources and set preferred transfer parameters via web and

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console interfaces.

• Three levels of user access accounts: Administrator, Device User, and Read-Only User.

• Event and data logging—the event log is accessible by Telnet, Secure CoPy (SCP), File Transfer Protocol (FTP), serial connection, or Web browser (using HTTPS access with SSL, or using HTTP access). The data log is accessible by Web browser, SCP, and FTP.

• SNMP traps, Syslog messages, and e-mail notifications based on the severity level or category of the Rack ATS and system events.

• Security protocols for authentication and encryption.

The Rack ATS does not provide power surge protection. To ensure that the device is protected from power failure or power surges, connect the Rack ATS to an APC Uninterruptible Power Supply (UPS).

Initial setup

You must define three TCP/IP settings for the Automatic Transfer Switch before it can operate on the network.

• IP address of the Rack ATS

• Subnet mask

• IP address of the default gateway

Do not use the loopback address (127.0.0.1) as the default gateway address. Doing so disables the Rack ATS. You must then log on using a serial connection and reset TCP/IP settings to their defaults.

To configure the TCP/IP settings, see the Installation and Quick Start

Manual provided as a PDF file on the APC Automatic Transfer Switch Utility CD, and as a printed manual.

To use a DHCP server to configure the TCP/IP settings at a Rack ATS, see TCP/IP and Communication Settings.

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Access Procedures

Overview

The Rack ATS has two internal interfaces (control console and Web interface) that allow you to manage the Rack ATS.

For more information about the internal user interfaces, see Control

Console and Web Interface.

The SNMP interface also allows you to use an SNMP browser with the PowerNet Management Information Base (MIB) to manage the Rack ATS.

To use the PowerNet MIB with an SNMP browser, see the PowerNet SNMP Management Information Base (MIB) Reference Guide, which is provided on the APC Automatic Transfer Switch Utility CD.

Access priority for logging on

Only one user at a time can log on to the Rack ATS. The priority for access, beginning with the highest priority, is as follows:

• Local access to the control console from a computer with a direct serial connection to the Rack ATS.

• Telnet or Secure SHell (SSH) access to the control console from a remote computer.

• Web access, either directly or through the InfraStruXure Manager.

See SNMP for information about how SNMP access to the Rack ATS is controlled.

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Types of user accounts

The Rack ATS has three levels of access (Administrator, Device User, and Read-Only User), which are protected by user name and password requirements.

• An Administrator can use all of the menus in the Web interface and control console. The default user name and password are both apc.

• A Device User can access only the following:

– In the Web interface, the menus on the Unit tab and the event and data logs,

accessible under the Events and Data headings on the left navigation menu of the

Logs tab.

– In the control console, the equivalent features and options. A Device User can also

access the event log in the control console by pressing

The default user name is device, and the default password is apc.

• A Read-Only User has the following restricted access:

– Access through the Web interface only.

– Access to the same menus as a Device User, but without the capability to change

configurations, control devices, delete data, or use file transfer options. Links to configuration options are visible but are disabled, and the event and data logs display no button to clear the log.

The default user name is readonly, and the default password is apc.

To set User Name and Password values for the three account types, see Setting user access (Administration>Security>Local

Users>options).

You must use the Web interface to configure values for the Read-Only User.

CTRL+L.

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Recovering from a Lost Password

You can use a local computer (a computer that connects to the Rack ATS or other device through the serial port) to access the control console.

1. Select a serial port at the local computer, and disable any service that uses that

port.

2. Connect the serial cable (APC part number 940-0144A) to the selected port on the

computer and to the configuration port at the Rack ATS.

3. Run a terminal program (such as HyperTerminal

for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.

) and configure the selected port

4. Press

unable to display the User Name prompt, verify the following:

– The serial port is not in use by another application.

– The terminal settings are correct as specified in step 3.

– The correct cable is being used as specified in step 2.

5. Press the Reset button. The Status LED will flash alternately orange and green.

Press the Reset button a second time immediately while the LED is flashing to reset the user name and password to their defaults temporarily.

6. Press

use the default, apc, for the user name and password. (If you take longer than 30 seconds to log on after the User Name prompt is redisplayed, you must repeat step 5 and log on again.)

7. From the Control Console menu, select System, then User Manager.

8. Select Administrator, and change the User Name and Password settings, both of

which are now defined as apc.

9. Press

ENTER, repeatedly if necessary, to display the User Name prompt. If you are

ENTER as many times as necessary to redisplay the User Name prompt, then

CTRL+C, log off, reconnect any serial cable you disconnected, and restart any

service you disabled.

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10. Select Accept changes.

Upgrading Firmware Through a Serial Connection

For a complete description of how to download a firmware upgrade for your Rack ATS, see Upgrading Firmware. That section also explains how to use network-based file transfer tools, which complete a firmware upgrade more quickly than the XMODEM protocol, which uses a serial connection.

You can use a local computer that connects to the Rack ATS through the serial port on the front panel of the unit.

1. Obtain the individual firmware modules (the AOS module and the application

module) from www.apc.com/tools/download.

2. Select a serial port at the local computer and disable any service that uses that port.

3. Connect the provided serial cable (APC part number 940-0144A) to the selected

port and to the serial port at the Rack ATS.

4. Run a terminal program such as HyperTerminal, and configure the selected port for

9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

5. Press

6. Enter the Administrator user name and password (apc by default for both).

7. From the Control Console menu, select System, then Tools, then File Transfer,

then XMODEM; type Yes at the prompt to continue.

8. Change the terminal program’s baud rate to match your selection, and press

ENTER. A higher baud rate causes faster upgrades.

9. From the terminal program’s menu, select the binary AOS file to transfer using

XMODEM-CRC. After the XMODEM transfer is complete, set the baud rate to 9600. The Rack ATS automatically restarts.

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ENTER, repeatedly if necessary, to display the User Name prompt.

10.Repeat step 4 through step 9 to install the application module. In step 9, use the

application module file name, not the AOS module file name.

Do not interrupt the download.

Upgrading the firmware will not interfere with the operation of the outlets.

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Front Panel

- OK

- Warning

- Overload

utomatic

Transfer Switch

Reset

Amps

- OK

- Warning

- Overload

Press to select data

TOTAL

Link - Rx/Tx 10/100

Status

Serial Port

Item Function

Load Indicator LED Identifies overload and warning conditions for the



displayed bank. See

Load indicator LED.

Reset Button Resets the Rack ATS Network Management



Interface without affecting the outlet status.

pdu0405a

Digital Display Displays the current (amps) for the bank indicated



by the illuminated Load Indicator LED.

If an internal communication failure occurs, the the text Er displays. Clear the alarm text by pressing the input selector.

Note: If pressing the input selector does not clear

the error message, a power supply failure may exist within the Rack ATS. Contact APC Worldwide

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Customer Support for technical support.

Item Function

Input Selector Press and hold the input selector to display the IP



address of the Rack ATS or to download the ATS controller firmware automatically. At five seconds, the IP address displays; at ten seconds, the ATS controller firmware will download automatically.

RJ-12 Serial Port Connects the Rack ATS to a terminal emulator



program for local access to the control console. Use the supplied serial cable (APC part number 940-0144A).

10/100 Base-T Connector Connects the Rack ATS to the network.



Status LED See Status LED.



Link-RX/TX LED See Link-RX/TX (10/100) LED.



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Link-RX/TX (10/100) LED

This LED indicates the network status.

Condition Description

Off The device that connects the Rack ATS to the network is off or

not operating correctly.

Flashing Green The Rack ATS is receiving data packets from the network at 10

Megabits per second (Mbps).

Flashing Orange The Rack ATS is receiving data packets from the network at

100 Megabits per second (Mbps).

Solid Green or Orange

The Rack ATS is receiving no network traffic.

Status LED

This LED indicates the network status of the Rack ATS.

Condition Description

Off The Rack ATS is connected to an unknown network.

Solid Green The Rack ATS has valid TCP/IP settings.

Flashing Green The Rack ATS does not have valid TCP/IP settings.

Solid Orange A hardware failure has been detected in the Rack ATS.

Contact APC Worldwide Customer Support.

Flashing Orange The Rack ATS is making BOOTP requests.

Flashing Orange and Green (alternating)

† If you do not use a BOOTP or DHCP server, see the Installation and Quick Start Manual

provided as a PDF file on the APC Automatic Transfer Switch Utility CD, to configure the TCP/ IP settings.

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The Rack ATS is making DHCP requests.

†

Load indicator LED

The load indicator LED identifies overload and warning conditions for the displayed bank.

Condition Description

Solid Green The current of the displayed bank is below the Near Overload

Warning threshold.

Yellow The displayed bank is in a Near Overload Warning condition.

The current is above the Near Overload Warning threshold.

Red The displayed bank is in an Overload condition. The current is

above the Overload Alarm threshold.

Watchdog Features

Overview

To detect internal problems and recover from unanticipated inputs, the Rack ATS uses internal, system-wide watchdog mechanisms. When it restarts to recover from an internal problem, a System: Warmstart event is recorded in the event log.

Network interface watchdog mechanism

The Rack ATS implements internal watchdog mechanisms to protect itself from becoming inaccessible over the network. For example, if the Rack ATS does not receive any network traffic for 9.5 minutes (either direct traffic, such as SNMP, or broadcast traffic, such as an Address Resolution Protocol [ARP] request), it assumes that there is a problem with its network interface and restarts itself.

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Resetting the network timer

To ensure that the Rack ATS does not restart if the network is quiet for 9.5 minutes, the Rack ATS attempts to contact the Default Gateway every 4.5 minutes. If the gateway is present, it responds to the Rack ATS, and that response restarts the 9.5-minute timer. If your application does not require or have a gateway, specify the IP address of a computer that is running on the network most of the time and is on the same subnet. The network traffic of that computer will restart the 9.5-minute timer frequently enough to prevent the Rack ATS from restarting.

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Control Console

How to Log On

Overview

You can use either a local (serial) connection, or a remote (Telnet or SSH) connection to access the control console.

Use case-sensitive User Name and Password entries to log on (by default, apc and

apc for an Administrator, or device and apc for a Device Manager, which is the same

user account as Device User in the Web interface). A Read-Only User has no access to the control console.

If you cannot remember your user name or password, see

Recovering from a Lost Password.

Remote access to the control console

You can access the control console through Telnet or Secure SHell (SSH). Telnet is enabled by default. Enabling SSH disables Telnet.

To enable or disable these access methods:

• In the Web interface, on the Administration tab, select Network on the top menu bar, and then the access option under Console on the left navigation menu.

• In the control console, use the Telnet/SSH option of the Network menu.

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Telnet for basic access. Telnet provides the basic security of authentication by user

name and password, but not the high-security benefits of encryption. To use Telnet to access the control console:

1. From a computer on the same network as the Rack ATS, at a command prompt, type telnet and the System IP address for the Rack ATS (for example

139.225.6.133, when the Rack ATS uses the default Telnet port of 23), and press

ENTER.

If the Rack ATS uses a non-default port number (from 5000 to 32768), you must include a colon or a space, depending on your Telnet client, between the IP address (or DNS name) and the port number.

2. Enter the user name and password (by default, apc and apc for an Administrator, or

device and apc for a Device Manager, which is the same user account as Device

User in the Web interface).

SSH for high-security access. If you use the high security of SSL for the Web

interface, use Secure SHell (SSH) for access to the control console. SSH encrypts user names, passwords, and transmitted data. The interface, user accounts, and user access rights are the same whether you access the control console through SSH or Telnet, but to use SSH, you must first configure SSH and have an SSH client program installed on your computer.

telnet

Local access to the control console

For local access, use a computer connected by serial cable to the Rack ATS through the serial port on the front panel of the unit:

1. Select a serial port at the local computer, and disable any service that uses that port.

2. Use the supplied serial cable (APC part number 940-0144A) to connect the selected port to the serial port on the front panel of the Rack ATS.

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3. Run a terminal program (e.g., HyperTerminal), and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.

4. Press

ENTER, and at the prompts, enter your user name and password.

Main Screen

Example main screen

The following is an example of the main screen that displays when you log on to the control console of a Rack ATS:

User Name : apc Password : ***

------------------------------------------------------------------------------Name : MS3 Test Unit Date : 11/14/2007 Contact : Bill Cooper Time : 10:16:58 Location : Testing Lab User : Administrator Up Time : 0 Days 0 Hours 43 Minutes Stat : P+ N+ A+

Automatic Transfer Switch: Communication Established

------- Control Console -------------------------------------------------------

1- Device Manager 2- Network 3- System 4- Logout

<ESC>- Main Menu, <ENTER>- Refresh, <CTRL-L>- Event Log

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Information and status fields

Main screen information fields.

• Two fields identify the APC operating system (AOS) and application (APP) firmware

versions. The application firmware name identifies the type of device that connects to the network. In the preceding example, the application firmware for the Rack ATS is displayed.

Network Management Card AOS vx.x.x Automatic Transfer Switch APP vx.x.x

• Three fields identify the system name, contact person, and location of the Rack ATS.

(In the control console, use the System menu to set these values.)

Name : MS3 Test Unit Contact : Bill Cooper Location : Testing Lab

•An Up Time field reports how long the Rack ATS has been running since it was last

turned on or reset.

Up Time : 0 Days 0 Hours 43 Minutes

• Two fields identify when you logged in, by date and time.

Date : 11/14/2007 Time : 10:16:58

•A User field identifies whether you logged in through the Administrator or

Device Manager user account. (The Read-Only User account cannot access the

control console.)

User : Administrator

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Main screen status fields.

•A Stat field reports the Rack ATS status.

Stat : P+ N+ A+

P+

The APC operating system (AOS) is functioning properly.

N+ The network is functioning properly.

N? A BOOTP request cycle is in progress.

N– The Rack ATS failed to connect to the network.

N! Another device is using the Rack ATS IP address.

A+ The application is functioning properly.

A– The application has a bad checksum.

A? The application is initializing.

A! The application is not compatible with the AOS.

If P+ is not displayed, contact APC support staff. See

APC Worldwide Customer Support.

• The field that indentifies the Rack ATS name also reports the operating status of the

Rack ATS.

Automatic Transfer Switch: Communication Established

• An alarm counter displays the current alarm conditions and the status in the same

line as the text “-----Control Console-----”.

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Control Console Menus

How to use control console menus

The menus in the control console list options by number and name. To use an option, type the option’s number, press use an option that changes a setting or value, select Accept Changes to save your change before you exit the menu.

While in a menu, you can also do the following:

ENTER, and follow any on-screen instructions. If you

• Type

• Press

? and press ENTER for menu option descriptions if help exists for the menu.

ENTER to refresh the menu.

ESC to go back to the menu from which you accessed the current menu.

CTRL+C to return to the main (Control Console) menu.

CTRL+D to toggle through the Device Manager menus.

CTRL+L to access the event log.

For information about the event log, see Indirect Notification

Through Logs or Queries.

Main Menu

Use the main Control Console menu to access the control console’s management features:

1- Device Manager 2- Network 3- System

4- Logout

When you log on as Device Manager (equivalent to Device User in the Web interface), you can access only the Device Manager

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menus and the Logout menu.

Device Manager option

Use the options of the Device Manager menu to manage Rack ATS settings.For information about performing the following tasks, see Unit Tab:

• Configure the load thresholds for each bank.

• Configure and control the outlets.

• View the status of the power supply.

Menu option Description

1-Alarms List View the list of current alarms.

2-ATS Status View current status of the Rack ATS.

3-ATS Configuration Set the Rack ATS name, preferred power source, sensitivity,

VRMS range, front panel operation, frequency deviation, line VRMS and narrow, medium, and wide VRMS limits.

4-ATS Control Reset the Rack ATS or download ATS controller firmware

using a serial connection.

5-Load Management View and set the overload, near-overload, and low-load warn-

ing thresholds.

6-Measurements Display all of the Rack ATS measurements.

7-Event Counts Displays Redundancy Loss, Source Switch, Over Current,

Source Preference Change, Spike/Dropout, Surge/Droop, and Frequency Loss event counts.

8-About ATS Displays information about the ATS.

Network option

To perform the following tasks, see Administration: Network Features:

• Configure the TCP/IP settings for the Rack ATS or, when the Rack ATS will obtain its

TCP/IP settings from a server, configure the settings for the type of server (DHCP or BOOTP) to be used.

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• Use the Ping utility.

• Define settings that affect the FTP, Telnet, Web interface and SSL, SNMP, e-mail,

DNS, and Syslog features of the Rack ATS.

System option

To perform these tasks, see Administration: General Options:

• Control Administrator and Device Manager access. (You can control Read-Only

User access by using the Web interface only.)

• Define the Name, Contact, and Location values for the system.

• Set the date and time used by the Rack ATS.

• Through the Tools option:

– Restart the Rack ATS.

– Reset parameters to their default values.

– Delete SSH host keys and SSL certificates.

– Upload an initialization file (.ini file) that has been downloaded from another Rack

ATS. The current Rack ATS then uses the values in that .ini file to configure its own settings.

• Access and configure RADIUS information.

• Access system information about the Rack ATS.

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Web Interface

Introduction

Supported Web browsers

You can use Microsoft® Internet Explorer (IE) 5.5 and higher (on Windows® operating systems only), Firefox, version 1.x, by Mozilla Corporation (on all operating systems), or Netscape through its Web interface. Other commonly available browsers also may work but have not been fully tested by APC.

Data verification, the event log, and the data log require that you enable the following for your Web browser:

•Java

• Cookies

In addition, the Rack ATS cannot work with a proxy server. Therefore, before you can

7.x and higher (on all operating systems) to access the Rack ATS

use a Web browser to access the Rack ATSs Web interface, you must do one of the following:

• Configure the Web browser to disable the use of a proxy server for the Rack ATS.

• Configure the proxy server so that it does not proxy the specific IP address of the Rack ATS.

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How to Log On

Overview

You can use the DNS name or System IP address of the Rack ATS for the URL address of the Web interface. Use your case-sensitive user name and password to log on. The default user name differs by account type:

• apc for an Administrator

• device for a Device User

• readonly for a Read-Only User

The default password is apc for all three account types.

If you are using HTTPS as your access protocol, your login credentials are compared with information in a server certificate. If the certificate was created with the APC Security Wizard, and an IP address was specified as the common name in the certificate, you must use an IP address to log on to the Rack ATS. If a DNS name was specified as the common name on the certificate, you must use a DNS name to log on.

See Web (Administration>Network>Web>options) to select, enable, and disable the protocols that control access to the Web interface and to define the Web-server ports for the protocols.

For information about the Web page that appears when you log on to the Web interface, see Home Page.

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URL address formats

Type the DNS name or IP address of the Rack ATS in the Web browser’s URL address field and press Explorer, you must include http:// or https:// in the URL.

Common browser error messages at log-on.

Error Message

“You are not authorized to view this page” or “Someone is currently logged in...”

“The connection was refused...” Web access is

“This page cannot be displayed.” Internet Explorer

“Unable to connect.” Firefox

URL format examples.

• For a DNS name of Web1:

–http://Web1 if HTTP is your access mode.

–https://Web1 if HTTPS is your access mode.

ENTER. When you specify a non-default Web server port in Internet

Cause of the Error Browser

Someone else is logged on

disabled, or the URL was not correct

Internet Explorer, Netscape, Firefox

Netscape

• For a System IP address of 139.225.6.133 and the default Web server port (80):

–http://139.225.6.133 if HTTP is your access mode.

–https//139.225.6.133 if HTTPS is your access mode.

• For a System IP address of 139.225.6.133 and a non-default Web server port (5000):

– http://139.225.6.133:5000 if HTTP is your access mode.

– https://139.225.6.133:5000 if HTTPS is your access mode.

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How to Use the Tabs, Menus, and Links

Tabs

In addition to the tab for the Home page, the following tabs are displayed. Click a tab to display a set of menu options:

• Unit: Display Rack ATS status, issue Rack ATS control commands, configure Rack

ATS parameters, run diagnostic tests, configure and schedule shutdowns, and view information about the Rack ATS.

• Logs: View and configure event and data logs.

• Administration: Configure security, network connection, notification, and general

settings.

Menus

Left navigation menu. Each tab (except the tab for the home page) has a left

navigation menu, consisting of headings and options:

• If a heading has indented option names below it, the heading itself is not a navigational link. Click an option to display or configure parameters.

• If a heading has no indented option names, the heading itself is the navigational link. Click the heading to display or configure parameters.

Top menu bar. The Home and Administration tabs have a selection of menu options

on the top menu bar. The Security option is selected by default when you click the

Administration tab and the Overview option is selected when you click the Home tab.

Clicking an option on the top menu bar displays the left navigation menu for that option, with the first menu item selected by default.

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Quick Links

At the lower left on each page of the interface, there are three configurable links. By default, the links access the URLs for these Web pages:

• Link 1: The home page of the APC Web site.

• Link 2: Demonstrations of APC Web-enabled products.

• Link 3: Information on APC Remote Monitoring Services.

To reconfigure the links, see Configuring Links (Administration>General>Quick

Links).

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Home Page

Overview

On the Home page of the interface, displayed when you log on, you can view active alarm conditions and the most recent events recorded in the event log.

Quick status icons

At the upper right corner of the Home page, one or more icons and accompanying text indicate the current operating status of the Rack ATS:

Critical: A critical alarm exists, which requires immediate action.

Warning: An alarm condition requires attention and could jeopardize your data or

equipment if its cause is not addressed.

No Alarms: No alarms are present, and the Rack ATS is operating normally.

Rack ATS status icon: Displays the status of the connected Rack ATS. If Source

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A or Source B LED is green, source is active and connected to the power supply. If there are any internal power supply failures then a red “X” will be displayed. Move the mouse pointer over the icon to display the status of the active source displayed, or click on the icon to view the ATS Status on the Unit page.

At the upper right corner of every page, the Web interface displays the same icons currently displayed on the Home page to report Rack ATS status:

• The No Alarms icon if no alarms exist.

• One or both of the other icons (Critical and Warning) if any alarms exist, and after each icon, the number of active alarms of that severity.

• The Rack ATS status icon.

To return to the Home page to view its summary of the Rack ATS status, including the active alarms, click a quick status icon on any page of the interface.

Active Alarms

The Active Alarms section displays any alarms present. If no alarms are present, “No Alarms Present” will be displayed. If an alarm is present, the alarm and its description will be displayed. Click the displayed alarm to view the Device Alarm Status page which includes a description and severity level for each alarm present. Alternately, access the Device Alarm Status page by selecting the Home tab, then the top menu bar option Alarm Status.

Device Status

The Device Status section displays a graphic depicting the current load status of the Rack ATS. The colors green, yellow, and red signify the Load Thresholds set by the user. The graphic is accompanied by the measurement of the load in Amps, and a link to the Load page in the Unit tab.

ATS Parameters

The ATS Parameters section displays the model number, device name, contact information, device location, current rating, type of user account accessing the Rack ATS, and the amount of time the Rack ATS has been operating.

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Recent Device Events

On the Home page, Recent Device Events displays, in reverse chronological order, the events that occurred most recently and the dates and times they occurred. Click

More Events to view the entire event log.

Additional information on Home page

The IP address displays in the upper left corner.

A context-sensitive Help link and Log off link are displayed in the upper right corner of the Home page.

Selecting a menu to perform a task

• To do the following, see Administration: Notification and Logging:

– Access the event log.

– Configure the actions to be taken based on the severity level of an event.

– Configure SNMP Trap Receiver settings for sending event-based traps.

– Define who receives e-mail notification and Syslog messages for events.

– Test e-mail settings.

• To do the following, see Data log (Logs>Data>options):

– Access the data log.

– Define the log interval (how often data will be sampled and recorded) for the data

log.

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• To do the following, see Administration: Network Features:

– Configure new TCP/IP settings for the Rack ATS.

– Identify the Domain Name System (DNS) Server, test its network connection, and

enable or disable DNS Reverse Lookup Event Logging (which logs the domain name of the device associated with each event).

– Define settings for FTP, Telnet, SSH, the Web interface, HTTP and HTTPS, SNMP,

and e-mail.

– Configure the Rack ATS’s Syslog message feature.

• To do the following, see Administration: General Options:

– Control Administrator, Device User, and Read-Only User access.

– Define the system Name, Contact, and Location values.

– Set the Date and Time used by the Rack ATS.

– Restart the Rack ATS.

– Reset control console settings to default settings.

– Select Farenheit or Celsius for temperature displays.

– Enable color-coding of alarm text in the event log.

– Define the URL addresses of the user links and APC logo links in the Web

interface.

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Unit Menus

Unit Tab

Select the Unit tab to review status, control, and configuration settings for the Rack ATS.

Status

The left navigation menu option provides the overall status of the device.

Parameter Description

Selected Source Source currently supplying power to the load.

Preferred Source Power source that will supply power to the Rack ATS when both

input power sources are acceptable.

Switch Status Indicates whether the alternative power source is acceptable or

not (OK or FAIL).

Front Panel Indicates if the front panel button can be used to change

preferred source (Locked or Unlocked).

Source A and Source B

Phase Sync Inidicates whether Source A and B are in phase. The preference

Voltage Out Shows whether the line voltage is present to the outlets of the

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The overall state of each power source.

Selected–The preferred source is supplying power to the device. OK–The alternate power source is acceptable and the Rack ATS

will transfer to this source if the selected power source fails.

Not Ok–The power source is not acceptable and the Rack ATS

cannot transfer to this source if the preferred source fails.

indicator on the front panel will flash if sources are not in phase (In sync or Out of sync).

ATS (ON or OFF ).

Parameter Description

Source A 24 V, Source B 24 V, +12 V,- 12 V, 5 V Pow er Supplies

Reports the condition of the internal power supplies (OK or FAIL).

Measurements

The left navigation menu option Measurements provides the various measurements of the device.

Parameter Description

Input Frequency Input frequency for each power supply, measured in Hertz.

Input Voltage Input voltage for each bank of each power supply, measured in

Vac. The voltage orientation is Line-to-Neutral (L/N).

Total Power Total power drawn from the connected load to the device,

measured in Watts.

Power Supplies Values of the internal power supplies, measured in Vdc.

Configuration

source. Select Source, under the left navigation menu option Configuration, to

configure source parameters

Setting Description

Source A Name The user-defined name for source A. Maximum 32-characters.

Source B Name The user-defined name for source B. Maximum 32-characters.

Preferred Source The power source used when both input power sources are

acceptable. Options are Source A, Source B, and None.

Front Panel Lock or unlock the preferred source button on the front panel of

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the device.

frequency/voltage. Select frequency/voltage, under the left navigation menu option

Configuration, to configure voltage and Frequency parameters.

Setting Description

Line Frequency Nominal source frequency for the device.

Frequency Deviation

Voltage Transfer Range

Sensitivity Define the sensitivity to changes in voltage.

Line VRMS Nominal source line voltage setting for the device.

Wide VRMS Limit The voltage range to use when Voltage Transfer Range is set to

Medium VRMS Limit

Define the range of acceptable frequency fluctuation. If the frequency measured from the selected input source is not within this range, the Rack ATS will transfer to the alternate power source. Options are 1, 2, and 3.

Define the range of acceptable voltage from a power source. If the voltage measured from the selected input source is not within this range, the Rack ATS will transfer to the alternate power source. Options are Wide, Medium, and Narrow.

High–Cause the Rack ATS to switch to the alternate power

source in response to small line voltage changes. Select this setting for the best protection for sensitive equipment.

Low–Cause the Rack ATS to accept frequent small line voltage

changes without switching to the alternate power source.

Wide. This value must be greater than the Medium VRMS Limit.

The voltage range to use when Voltage Transfer Range is set to Medium. This value must be greater than the Narrow VRMS Limit and less than the Wide VRMS Limit.

Narrow VRMS Limit The voltage range to use when Voltage Transfer Range is set to

Narrow. This value must be less than the Medium VRMS Limit.

Load. Select load, under the left navigation menu option Configuration, to view the

Rack ATS’s load status and to configure the load thresholds for the banks or phases of

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the Rack ATS.

The load of the Rack ATS is displayed as a graph. The graph is accompanied by the measurement of the load in Amps. Alarms associated with the load are displayed next to the graph.

Set the following alarms through the Load menu: Overload Alarm, Near Overload

Warning, and Low Load Warning.

Type the threshold value in Amps and click Apply to save your changes or Cancel to exit without saving the changes.

To set the Low Load Warning Threshold, see Setting the Low Load Warning

Threshold.

Control

Provides control options for the Rack ATS.

By default, the option No action is selected. Select Reset ATS Controller to restart the ATS Controller and restore the factory default settings for the controller. This command will not reset any user configurations or settings.

Note: The device will lose communication briefly when the ATS controller is

reset.

Event Counts

Event Counts. View the number of occurrences of selected events.

Clearing of Event Counts. Clear all the event counts. The counting will start from 0.

About ATS

Provides the following ATS hardware information: Firmware Revision, Firmware Date,

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Hardware Revision, Manufacture Date, Model Number, and Serial Number.

Automatic Transfer Switch Settings

Configuring load thresholds

Web interface.

1. Select the Unit tab from the navigation menu. Then select load, under

Configuration in the left navigation menu.

2. Set the thresholds for total current or each bank. The configurable thresholds are

Overload Alarm Threshold, Near Overload Warning Threshold, and Low Load Warning Threshold for each bank.

3. Click Apply to save your changes or Cancel to exit without saving the changes.

Control console.

1. From the Device Manager menu, select Load Management.

2. Select a threshold to configure–Overload Alarm Threshold (amps), Near

Overload Warning Threshold (amps), or Low Load Warning Threshold (amps).

3. Select Accept Changes.

Setting Description

Overload Alarm Threshold

Near Overload Warning Threshold

Low Load Warning Threshold

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Set the overload threshold, in amps, for the current drawn from this bank during normal operation. A load at or higher than this level generates a warning.

Set the number of amps at which to generate an alarm that the Rack ATS is nearing overload of a bank.

Set the low threshold, in amps, for the current drawn from this bank during normal operation. A load at or below this level generates a warning.

Setting the Low Load Warning Threshold

• By default, the Low Load Warning Threshold is 0 Amps, which disables the warning alarm. A 2-Amp detection threshold indicates that a circuit breaker may have tripped and activates a warning alarm.

• With a setting of 0 Amps for the Low Load Warning Threshold, the Web interface will not indicate that a circuit breaker may have tripped.

Setting the Low Load Warning Threshold (Web interface).

1. Select the Unit tab from the navigation menu, then select load, under

Configuration in the left navigation menu.

2. Set the Low Load Warning Threshold for each bank to 2 Amps.

3. Click Apply to save your changes or Cancel to exit without saving the changes.

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Administration: Security

Local Users

Setting user access (Administration>Security>Local Users>options)

You set the case-sensitive user name and password for each account type in the same manner. Maximum length of each is 32 characters. Blank passwords (passwords with no characters) are not allowed.

For information on the permissions granted to each account type (Administrator, Device User, and Read-Only User), see Types of user

accounts.

Account Type Default User Name Default Password Permitted Access

Administrator apc apc Web Interface and Control

Device User device apc

Console

Read-Only User readonly apc Web Interface only

Remote Users

Authentication (Administration>Security>Remote Users>authentication)

Use this option to select how to administer remote access to the Rack ATS.

For information about local authentication (not using the centralized authentication of a RADIUS server), see the Security Handbook, available on the APC Automatic Transfer Switch Utility CD and on the APC Web site at

www.apc.com.

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APC supports the authentication and authorization functions of RADIUS (Remote Authentication Dial-In User Service).

• When a user accesses the Automatic Transfer Switch or other network-enabled device that has RADIUS enabled, an authentication request is sent to the RADIUS server to determine the user’s permission level.

• RADIUS user names used with the Automatic Transfer Switch are limited to 32 characters.

Select one of the following:

• Local Authentication Only: RADIUS is disabled. Local authentication is enabled.

• RADIUS, then Local Authentication: RADIUS and local authentication are enabled. If local authentication is used first.

• RADIUS Only: RADIUS is enabled. Local authentication is disabled.

If RADIUS Only is selected, and the RADIUS server is unavailable, improperly identified, or improperly configured, you must use a serial connection to the control console and change the Access setting to Local

Authentication Only or RADIUS, then Local Authentication to regain

access.

RADIUS

Use this option to do the following:

• List the RADIUS servers (a maximum of two) available to the Automatic Transfer Switch, and the time-out period for each.

• Click Add Server, and configure the parameters for authentication by a new RADIUS server.

(Administration>Security>Remote Users>RADIUS)

, authentication is requested from the RADIUS server

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• Click a listed RADIUS server to display and modify its parameters.

RADIUS Setting Definition

RADIUS Server The server name or IP address of the RADIUS server.

OTE: RADIUS servers use port 1812 by default to authenticate users.

To use a different port, add a colon followed by the new port number to the end of the RADIUS server name or IP address.

Secret The shared secret between the RADIUS server and the Rack ATS.

Timeout The time, in seconds, that the Rack ATS waits for a response from the

RADIUS server.

Test Settings Enter the Administrator user name and password to test the RADIUS

server path that you have configured.

Skip Test and Apply Do not test the RADIUS server path.

Switch Server Priority

Change which RADIUS server will authenticate users if two configured servers are listed and RADIUS, then Local Authentication or

RADIUS Only is the enabled authentication method.

Configuring the RADIUS Server

Summary of the configuration procedure

You must configure your RADIUS server to work with the Rack ATS.

For examples of the RADIUS users file with Vendor Specific Attributes (VSAs) and an example of an entry in the dictionary file on the RADIUS server, see the APC Security Handbook.

1. Add the IP address of the Rack ATS to the RADIUS server client list (file).

2. Users must be configured with Service-Type attributes unless Vendor Specific

Attributes (VSAs) are defined. If no Service-Type attributes are configured, users

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will have read-only access (on the Web interface only).

See your RADIUS server documentation for information about the RADIUS users file, and see the APC Security Handbook for an example.

3. Vendor Specific Attributes (VSAs) can be used instead of the Service-Type

attributes provided by the RADIUS server. VSAs require a dictionary entry and a RADIUS users file. In the dictionary file, define the names for the ATTRIBUTE and VALUE keywords, but not for the numeric values. If you change numeric values, RADIUS authentication and authorization will fail. VSAs take precedence over standard RADIUS attributes.

Configuring a RADIUS server on UNIX® with shadow passwords

If UNIX shadow password files are used (/etc/passwd) with the RADIUS dictionary files, the following two methods can be used to authenticate users:

• If all UNIX users have administrative privileges, add the following to the RADIUS “user” file. To allow only Device Users, change the APC-Service-Type to Device.

DEFAULT Auth-Type = System

APC-Service-Type = Admin

• Add user names and attributes to the RADIUS “user” file, and verify password against /etc/passwd. The following example is for users bconners and thawk:

bconners Auth-Type = System

APC-Service-Type = Admin

thawk Auth-Type = System

APC-Service-Type = Device

Supported RADIUS servers

APC supports FreeRADIUS and Microsoft IAS Server. Other commonly available RADIUS applications may work but have not been fully tested by APC.

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Inactivity Timeout (Administration>Security>Auto Log Off)

Use this option to configure the time (3 minutes by default) that the system waits before logging off an inactive user. If you change this value, you must log off for the change to take effect.

This timer continues to run if a user closes the browser window without first logging off by clicking Log Off at the upper right. Because that user is still considered to be logged on, no user of that account type can log on until the time specified as Minutes of

Inactivity expires. For example, with the default value for Minutes of Inactivity, if a Device User closes the browser

window without logging off, no Device User can log on for 3 minutes.

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Administration: Network Features

TCP/IP and Communication Settings

TCP/IP settings (Administration>Network>TCP/IP)

The TCP/IP option on the left navigation menu, selected by default when you choose

Network on the top menu bar, displays the current IP address, subnet mask, default

gateway, and MAC address of the Automatic Transfer Switch.

On the same page, TCP/IP Configuration provides the following options for how the TCP/IP settings will be configured when the Automatic Transfer Switch turns on, resets, or restarts: Manual, BOOTP, DHCP, and DHCP & BOOTP.

For information on DHCP and DHCP options, see RFC2131 and RFC2132.

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Setting Description

Manual The IP address, subnet mask, and default gateway must be configured manually.

Click Next>>, and enter the new values.

BOOTP A BOOTP server provides the TCP/IP settings. At 32-second intervals, the Rack ATS

requests network assignment from any BOOTP server:

• If it receives a valid response, it starts the network services.

• If it finds a BOOTP server, but a request to that server fails or times out, the Rack ATS stops requesting network settings until it is restarted.

• By default, if previously configured network settings exist, and the Rack ATS receives no valid response to five requests (the original and four retries), the Rack ATS uses the previously configured settings so that it remains accessible.

Click Next>> to access the BOOTP Configuration page to change the number of retries or the action to take if all retries fail

• Maximum retries: Enter the number of retries that will occur when no valid response is received, or zero (0) for an unlimited number of retries.

• If retries fail: Select Use prior settings (the default) or Stop BOOTP request.

DHCP At 32-second intervals, the Rack ATS requests network assignment from any DHCP

server. By default, the number of retries is unlimited.

• If the Rack ATS receives a valid response, by default it requires the APC cookie from the DHCP server in order to accept the lease and start the network services.

• If the Rack ATS finds a DHCP server, but the request to that server fails or times out, it stops requesting network settings until it is restarted.

To change these values, click Next>> for the DHCP Configuration page

• Require vendor specific cookie to accept DHCP Address: Disable or enable the requirement that the DHCP server provide the APC cookie.

• Maximum retries: Enter the number of retries that will occur when no valid response is received, or zero (0) for an unlimited number of retries.

1. The default values for these three settings on the configuration pages generally do not need to be changed:

•Vendor Class: APC

•Client ID: The MAC address of the Automatic Transfer Switch, which uniquely identifies it on the

local area network (LAN)

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•User Class: The name of the application firmware module

Setting Description

DHCP & BOOTP

1. The default values for these three settings on the configuration pages generally do not need to be changed:

•Vendor Class: APC

•Client ID: The MAC address of the Automatic Transfer Switch, which uniquely identifies it on the

local area network (LAN)

•User Class: The name of the application firmware module

The default setting. The Automatic Transfer Switch tries to obtain its TCP/IP settings from a BOOTP server first, and then, if it cannot discover a BOOTP server, from a DHCP server. If the Rack ATS obtains its TCP/IP settings from either server, it switches this setting to BOOTP or DHCP, depending on the type of server that supplied the TCP/IP settings to the Automatic Transfer Switch.

Click Next>> to configure the same settings that are on the BOOTP Configuration and DHCP Configuration pages be retained after either type of server provides the TCP/IP values.

and to specify that the DHCP and BOOTP setting

DHCP response options

Each valid DHCP response contains options that provide the TCP/IP settings that the Rack ATS needs to operate on a network, and other information that affects the Rack ATS’s operation.

Vendor Specific Information (option 43). The Rack ATS uses this option in a DHCP

response to determine whether the DHCP response is valid. This option contains up to two APC-specific options in a TAG/LEN/DATA format: the APC Cookie and the Boot Mode Transition.

• APC Cookie. Tag 1, Len 4, Data “1APC”

Option 43 communicates to the Rack ATS that a DHCP server is configured to service APC devices. By default, this DHCP response option must contain the APC cookie for the Rack ATS to accept the lease.

To disable the requirement of an APC cookie, see DHCP.

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Following, in hexadecimal format, is an example of a Vendor Specific Information option that contains the APC cookie:

Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43

• Boot Mode Transition. Tag 2, Len 1, Data 1/2

This option 43 setting enables or disables the option Remain in DHCP & BOOTP

mode after accepting TCP/IP settings, which, by default, is disabled.

– A data value of 1 enables the option Remain in DHCP & BOOTP mode after

accepting TCP/IP settings. Whenever the Rack ATS reboots, it will request its

network assignment first from a BOOTP server, and then, if necessary, from a DHCP server.

– A data value of 2 disables the option Remain in DHCP & BOOTP mode after

accepting TCP/IP settings. The TCP/IP Configuration setting option switches to DHCP when the Rack ATS accepts the DHCP response. Whenever the Rack ATS

reboots, it will request its network assignment from a DHCP server only. Following, in hexadecimal format, is an example of a Vendor Specific Information option that contains the APC cookie and the disabled Boot Mode Transition setting:

Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43 0x02 0x01 0x01

TCP/IP options. The Rack ATS uses the following options within a valid DHCP

response to define its TCP/IP settings. All of these options except the first are described in RFC2132.

• IP Address (from the yiaddr field of the DHCP response, described in RFC2131):

The IP address that the DHCP server is leasing to the Rack ATS.

• Subnet Mask (option 1): The Subnet Mask value that the Rack ATS needs to

operate on the network.

• Router, i.e., Default Gateway (option 3): The default gateway address that the Rack

ATS needs to operate on the network.

• IP Address Lease Time (option 51): The time duration for the lease of the IP

Address to the Rack ATS.

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• Renewal Time, T1 (option 58): The time that the Rack ATS must wait after an IP

address lease is assigned before it can request a renewal of that lease.

• Rebinding Time, T2 (option 59): The time that the Rack ATS must wait after an IP

address lease is assigned before it can seek to rebind that lease.

Other options. The Rack ATS also uses these options within a valid DHCP response.

All of these options except the last are described in RFC2132.

• Network Time Protocol Servers (option 42): Up to two Network Time Protocol

Servers (NTP) servers (primary and secondary) that the Rack ATS can use.

• Time Offset (option 2): The offset of the Rack ATS's subnet, in seconds, from

Coordinated Universal Time (UTC).

• Domain Name Server (option 6): Up to two Domain Name System (DNS) servers

(primary and secondary) that the Rack ATS can use.

• Host Name (option 12): The host name that the Rack ATS will use (32-character

maximum length).

• Domain Name (option 15): The domain name that the Rack ATS will use

(64-character maximum length).

• Boot File Name (from the file field of the DHCP response, described in RFC2131):

The fully qualified directory-path to an APC user configuration file (.ini file) to download. The siaddr field of the DHCP response specifies the IP address of the server from which the Rack ATS will download the .ini file. After the download, the Rack ATS uses the .ini file as a boot file to reconfigure its settings.

Port Speed (Administration>Network>Port Speed)

The Port Speed setting defines the communication speed of the TCP/IP port.

•For Auto-negotiation (the default), Ethernet devices negotiate to transmit at the

highest possible speed, but if the supported speeds of two devices are unmatched, the slower speed is used.

• Alternatively, you can choose 10 Mbps or 100 Mbps, each with the option of half-duplex (communication in only one direction at a time) or full-duplex

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(communication in both directions on the same channel simultaneously).

DNS (Administration>Network>DNS>options)

Use the options under DNS on the left navigation menu to configure and test the Domain Name System (DNS):

Servers. Select servers to specify the IP addresses of the primary and optional

secondary DNS server. For the Rack ATS to send e-mail, at least the IP primary DNS server must be defined.

The Automatic Transfer Switch waits up to 15 seconds for a response from the primary DNS server or the secondary DNS server (if a secondary DNS server is specified). If the Rack ATS does not receive a response within that time, e-mail cannot be sent. Therefore, use DNS servers on the same segment as the Rack ATS or on a nearby segment (but not across a wide-area network [WAN]).

To verify that DNS is working correctly after you define the IP addresses of the DNS servers, see Te st .

Naming. Select naming to define the host name and domain name of the Rack ATS:

• Host Name: After you configure a host name here and a domain name in the

Domain Name field, users can enter a host name in any field in the Rack ATS

interface (except e-mail addresses) that accepts a domain name.

• Domain Name: You need to configure the domain name here only. In all other fields in the Automatic Transfer Switch interface (except e-mail addresses) that accept

address of the

domain names, the Automatic Transfer Switch adds this domain name when only a host name is entered.

– To override all instances of the expansion of a specified host name by the addition

of the domain name, set the domain name field to its default, somedomain.com, or to 0.0.0.0.

– To override the expansion of a specific host name entry (for example, when

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defining a trap receiver), include a trailing period. The Rack ATS recognizes a host name with a trailing period (such as mySnmpServer.) as if it were a fully qualified domain name and does not append the domain name.

Test. Select test to send a DNS query that tests the setup of your DNS servers:

•As Query Type, select the method to use for the DNS query:

• by Host: the URL name of the server

• by FQDN: the fully qualified domain name

• by IP: the IP address of the server

• by MX: the Mail Exchange used by the server

•As Query Question, identify the value to be used for the selected query type:

Query Type Selected Query Question to Use

by Host The URL

by FQDN The fully qualified domain name, my_server.my_domain.com.

by IP The IP address

by MX The Mail Exchange address

• View the result of the test DNS request in the Last Query Response field.

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Web (Administration>Network>Web>options)

Option Description

access To activate changes to any of these selections, log off from the Rack ATS:

• Disable: Disables access to the Web interface. (You must use the control console to re-enable access. Select Network and Web/SSL/TLS. Then for HTTP, select

Access and Enabled. For HTTPS access, also select SSL/TLS and Enabled.)

• Enable HTTP (the default): Enables Hypertext Transfer Protocol (HTTP), which provides Web access by user name and password, but does not encrypt user names, passwords, and data during transmission.

• Enable HTTPS: Enables Hypertext Transfer Protocol (HTTPS) over Secure Sockets Layer (SSL). SSL encrypts user names, passwords, and data during transmission, and authenticates the Rack ATS by digital certificate. When HTTPS is enabled, your browser displays a small lock icon.

See “Creating and Installing Digital Certificates” in the Security Handbook on the APC Automatic Transfer Switch Utility CD to choose among the several methods for using digital certificates.

HTTP Port: The TCP/IP port (80 by default) used to communicate by HTTP with the

Rack ATS.

HTTPS Port: The TCP/IP port (443 by default) used to communicate by HTTPS

with the Rack ATS.

For either of these ports, you can change the port setting to any unused port from 5000 to 32768 for additional security. Users must then use a colon (:) in the address field of the browser to specify the port number. For example, for a port number of 5000 and an IP address of 152.214.12.114:

http://152.214.12.114:5000 https://152.214.12.114:5000

ssl cipher suites

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Enable or disable any of the SSL encryption ciphers and hash algorithms:

• DES: A block cipher that provides authentication by Secure Hash Algorithm.

• RC4_MD5 (enabled by default): A stream cipher that provides authentication by MD5 hash algorithm.

• RC4_SHA (enabled by default): A stream cipher that provides authentication by Secure Hash Algorithm.

• 3DES: A block cipher that provides authentication by Secure Hash Algorithm.

Option Description

ssl certificate

Add, replace, or remove a security certificate.

Status:

• Not installed: A certificate is not installed, or was installed by FTP or SCP to an incorrect location. Using Add or Replace Certificate File installs the certificate to the correct location, /sec on the Automatic Transfer Switch.

• Generating: The Automatic Transfer Switch is generating a certificate because no valid certificate was found.

• Loading: A certificate is being activated on the Rack ATS.

• Valid certificate: A valid certificate was installed or was generated by the Rack ATS. Click on this link to view the certificate’s contents.

If you install an invalid certificate, or if no certificate is loaded when you enable SSL, the Rack ATS generates a default certificate, a process which delays access to the interface for up to five minutes. You can use the default

certificate for basic encryption-based security, but a security alert message displays whenever you log on.

Add or Replace Certificate File: Enter or browse to the certificate file created with

the Security Wizard.

See “Creating and Installing Digital Certificates” in the Security Handbook on the APC Automatic Transfer Switch Utility CD to choose a method for using digital certificates created by the Security Wizard or generated by the Rack ATS.

Remove: Delete the current certificate.

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Console (Administration>Network>Console>

Option Description

access Choose one of the following for access by Telnet or SSH:

• Disable: Disables all access to the control console.

• Enable Telnet (the default): Telnet transmits user names, passwords, and data

without encryption.

• Enable SSH v1 and v2: Do not enable both versions 1 and 2 of SSH unless you

require both. They use extensive processing power.

• Enable SSH v1 only: SSH version 1 encrypts user names, passwords, and data

for transmission. There is little or no delay as you log on.

• Enable SSH v2 only: SSH version 2 transmits user names, passwords, and data

in encrypted form with more protection than version 1 from attempts to intercept, forge, or alter data during transmission. There is a noticeable delay as you log on.

Configure the ports to be used by these protocols:

• Telnet Port: The Telnet port used to communicate with the Rack ATS (23 by

default). You can change the port setting to any unused port from 5000 to 32768 for additional security. Users must then use a colon (:) or a space, as required by your Telnet client program, to specify the non-default port. For example, for port 5000 and an IP address of 152.214.12.114, your Telnet client requires one of the these commands:

telnet 152.214.12.114:5000 telnet 152.214.12.114:5000

options

)

• SSH Port: The SSH port used to communicate with the Rack ATS (22 by default).

You can change the port setting to any unused port from 5000 to 32768 for additional security. See the documentation for your SSH client for the command line format required to specify a non-default port.

ssh encryption

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Enable or disable encryption algorithms (block ciphers) compatible with SSH version 1 or version 2 clients:

If your SSH v1 client cannot use Blowfish, you must also enable DES.

Your SSH v2 client selects the enabled algorithm that provides the highest security. If the client cannot use the default algorithms (3DES or Blowfish), enable an AES algorithm that it can use (AES 128 or AES 256).

Option Description

ssh host key

Status indicates the status of the host key (private key):

• SSH Disabled: No host key in use: When disabled, SSH cannot use a host key.

• Generating: The Rack ATS is creating a host key because no valid host key was

found.

• Loading: A host key is being activated on the Rack ATS.

• Valid: One of the following valid host keys is in the /sec directory (the required

location on the Automatic Transfer Switch):

•A 1024-bit host key created by the APC Security Wizard.

•A 768-bit RSA host key generated by the Automatic Transfer Switch

Add or Replace: Browse to and upload a host key file created by the Security

Wizard:

If you use FTP or SCP instead to transfer the host key file, you must specify the

/sec directory as the target location in the command.

To use the APC Security Wizard, see the Security Handbook on the APC Automatic Transfer Switch Utility CD.

OTE: To reduce the time required to enable SSH, create and upload a host key in

advance. If you enable SSH with no host key loaded, the Rack ATS takes up to

5 minutes to create a host key, and the SSH server is not accessible during that time.

Remove: Remove the current host key.

To use SSH, you must have an SSH client installed. Most Linux and other UNIX

platforms include an SSH client, but Microsoft Windows operating

systems do not. Clients are available from various vendors.

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SNMP

SNMPv1 (Administration>Network>SNMPv1>options)

All user names, passwords, and community names for SNMP are transferred over the network as plain text. If your network requires the high security of encryption, disable SNMP access or set the access for each community to Read. (A community with Read access can receive status information and use SNMP traps.)

When using InfraStruXure Manager to manage the Automatic Transfer Switch on the public network of an InfraStruXure system, you must have SNMP enabled in the Rack ATS interface. Read access will allow InfraStruXure Manager to receive traps from an Automatic Transfer Switch, but Write access is required while you use the interface of the Rack ATS to set InfraStruXure Manager as a trap receiver.

For detailed information on enhancing and managing the security of your system, see the Security Handbook, available on the APC Automatic Transfer Switch Utility CD or from the APC Web site, www.apc.com.

Option Description

access Enable SNMPv1 Access: Enables SNMP version 1 as a method of communication

with this device.

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Option Description

access control

You can configure up to four access control entries to specify which Network Management Systems (NMS) have access to this device. The opening page for access control, by default, assigns one entry to each of the four available SNMPv1 communities, but you can edit these settings to apply more than one entry to any community to grant access by several specific IP addresses, host names, or IP address masks. To edit the access control settings for a community, click its community name.

• If you leave the default access control entry unchanged for a community, that community has access to this device from any location on the network.

• If you configure multiple access control entries for one community name, the limit of four entries requires that one or more of the other communities must have no access control entry. If no access control entry is listed for a community, that community has no access to this device.

Community Name: The name that an NMS must use to access the community. The

maximum length is 15 ASCII characters, and the default community names for the four communities are "public," "private," "public2," and "private2."

NMS IP/Host Name: The IP address, IP address mask, or host name that controls

access by NMSs. A host name or a specific IP address (such as 149.225.12.1) allows access only by the NMS at that location. IP addresses that contain 255 restrict access as follows:

• 149.225.12.255: Access only by an NMS on the 149.225.12 segment.

• 149.225.255.255: Access only by an NMS on the 149.225 segment.

• 149.255.255.255: Access only by an NMS on the 149 segment.

• 0.0.0.0 (the default setting) which can also be expressed as 255.255.255.255: Access by any NMS on any segment.

Access Type: The actions an NMS can perform through the community.

• Read: GETS only, at any time

• Write: GETS at any time, and SETS when no user is logged onto the Web interface or control console.

• Write+: GETS and SETS at any time.

• Disabled: No GETS or SETS at any time.

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SNMPv3 (Administration>Network>SNMPv3>options)

For SNMP GETs, SETs, and trap receivers, SNMPv3 uses a system of user profiles to identify users. An SNMPv3 user must have a user profile assigned in the MIB software program to perform GETs and SETs, browse the MIB, and receive traps.

To use SNMPv3, you must have a MIB program that supports SNMPv3.

The Automatic Transfer Switch supports only MD5 authentication and DES encryption.

Option Description

access SNMPv3 Access: Enables SNMPv3 as a method of communication with this device.

user profiles

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Automatic Transfer Switch

By default, lists the settings of four user profiles, configured with the user names apc

snmp profile1 through apc snmp profile 4, and no authentication and no privacy (no

encryption of data). To edit the following settings for a user profile, click a user name in the list.

User Name: The identifier of the user profile. SNMP version 3 maps GETs, SETs, and

traps to a user profile by matching the user name of the profile to the user name in the data packet being transmitted. A user name can have up to 32 ASCII characters.

Authentication Passphrase: A phrase of 15 to 32 ASCII characters that verifies that

the NMS communicating with this device through SNMPv3 is the NMS it claims to be, that the message has not been changed during transmission, and that the message was communicated in a timely manner, indicating that it was not delayed and that it was not copied and sent again later at an inappropriate time.

Privacy Passphrase: A phrase of 15 to 32 ASCII characters that ensures the privacy

of the data (by means of encryption) that a NMS is sending to this device or receiving from this device through SNMP v3.

Authentication Protocol: The APC implementation of SNMPv3 supports MD5

authentication. Authentication will not occur unless MD5 is selected here.

Privacy Protocol: The APC implementation of SNMPv3 supports DES as the

protocol for encrypting and decrypting data. Privacy of transmitted data requires that DES is selected here.

Note: You cannot select the privacy protocol if no authentication protocol is selected.

Option Description

access control

You can configure up to four access control entries to specify which NMSs have access to this device. The opening page for access control, by default, assigns one entry to each of the four user profiles, but you can edit these settings to apply more than one entry to any user profile to grant access by several specific IP addresses, host names, or IP address masks.

• If you leave the default access control entry unchanged for a user profile, all NMSs that use that profile have access to this device.

• If you configure multiple access entries for one user profile, the limit of four entries requires that one or more of the other user profiles must have no access control entry. If no access control entry is listed for a user profile, no NMS that uses that profile has any access to this device.

To edit the access control settings for a user profile, click its user name.

Access: Mark the Enable checkbox to activate the access control specified by the

parameters in this access control entry.

User Name: Select from the drop-down list the user profile to which this access

control entry will apply. The choices available are the four user names that you configure through the user profiles option on the left navigation menu.

NMS IP/Host Name: The IP address, IP address mask, or host name that controls

access by the NMS. A host name or a specific IP address (such as 149.225.12.1) allows access only by the NMS at that location. An IP address mask that contains 255 restricts access as follows:

• 149.225.12.255: Access only by an NMS on the 149.225.12 segment.

• 149.225.255.255: Access only by an NMS on the 149.225 segment.

• 149.255.255.255: Access only by an NMS on the 149 segment.

• 0.0.0.0 (the default setting) which can also be expressed as 255.255.255.255: Access by any NMS on any segment.

FTP Server (Administration>Network>FTP Server)

The FTP server settings enable (by default) or disable access to the FTP server and specify the TCP/IP port (21 by default) that the FTP server uses to communicate with

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the Rack ATS. The FTP server uses both the specified port and the port one number lower than the specified port.

You can change the Port setting to the number of any unused port from 5001 to 32768 for added security. Users must then use a colon (:) to specify the non-default port number. For example, for port 5001 and IP address 152.214.12.114, the command would be ftp 152.214.12.114:5001.

FTP transfers files without encryption. For higher security, disable the FTP server, and transfer files with SCP. Selecting and configuring SSH enables SCP automatically.

At any time that you want an Automatic Transfer Switch to be accessible for management by InfraStruXure Manager and Central, FTP Server must be enabled.

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Administration: Notification and Logging

Event Actions (Administration>Notification>Event Actions>options)

Types of notification

You can configure event actions to occur in response to an event or group of events. These actions notify users of the event in any of several ways:

• Active, automatic notification. The specified users or monitoring devices are contacted directly.

– E-mail notification – SNMPv1 and SNMPv3 traps – Syslog notification

• Indirect notification in the event log. If no direct notification is configured, users must check the log to determine which events have occurred.

For another method of indirect notification, see SNMP for SNMPv1 and SNMPv3 setup and configuration. SNMPv1 enables an NMS to perform informational queries. Configuring the most restrictive SNMP access type, READ, enables informational queries without the risk of allowing remote configuration changes. SNMPv3 uses a system of user profiles to communicate with a MIB software program to perform GETs, SETs, and receive traps.

You can also log system performance data to use for device monitoring. See Data log (Logs>Data>options) for information on how to configure and use this data logging option.

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Configuring event actions

Notification Parameters. For events that have an associated clearing event, you can

also set the following parameters as you configure events individually or by group, as described in the next two sections. To access the parameters, click the receiver or recipient name.

Parameter Description

Delay x time before sending

Repeat at an interval of x time

Up to x times During an active event, the notification repeats for this number of times.

Until condition clears

Configuring by event. To define event actions for an individual event:

1. Select the Administration tab, Notification on the top menu bar, and by event

under Event Actions on the left navigation menu.

2. In the list of events, review the marked columns to see whether the action you want

is already configured. (By default, logging is configured for all events.)

3. To view or change the current configuration, such as recipients to be notified by

e-mail or paging, or Network Management Systems (NMSs) to be notified by SNMP traps, click on the event name.

If the event persists for the specified time, notification is sent. If the condition clears before the time expires, no notification is sent.

The notification is sent at the specified interval (e.g., every 2 minutes).

The notification is sent repeatedly until the condition clears or is resolved.

If no Syslog server is configured, items related to Syslog configuration are not displayed.

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When viewing details of an event’s configuration, you can change the configuration, enable or disable event logging or Syslog, or disable notification for specific e-mail recipients, trap receivers, or paging recipients, but you cannot add or remove recipients or receivers. To add or remove recipients or receivers, see the following:

• Identifying Syslog Servers (Logs>Syslog>servers)

• E-mail recipients (Administration>Notification>E-mail>recipients)

• Indirect Notification Through Logs or Queries

• Trap Receivers (Administration>Notification>SNMP Traps>trap receivers)

Configuring by group. To configure a group of events simultaneously:

1. Select the Administration tab, Notification on the top menu bar, and by group

under Event Actions on the left navigation menu.

2. Choose how to group events for configuration:

– Choose Grouped by severity, and then select all events of one or more severity

levels. You cannot change the severity of an event.

– Choose Grouped by category, and then select all events in one or more

pre-defined categories.

3. Click Next>> to move from page to page to do the following:

a. Select event actions for the group of events.

• To choose any action except Logging (the default), you must first have at

least one relevant recipient or receiver configured.

• If you choose Logging and have configured a Syslog server, select Event

Log or Syslog (or both) on the next page.

b. Select whether to leave the newly configured event action enabled for this group

of events.

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Active, Automatic, Direct Notification

E-mail notification

Overview of setup. Use the Simple Mail Transfer Protocol (SMTP) to send e-mail to

up to four recipients when an event occurs.

To use the e-mail feature, you must define the following settings:

• The IP addresses of the primary and, optionally, the secondary Domain Name System (DNS) servers

See DNS (Administration>Network>DNS>options).

• The IP address or DNS name for SMTP Server and From Address

See SMTP (Administration>Notification>E-mail>server).

• The e-mail addresses for a maximum of four recipients

See E-mail recipients (Administration>Notification>E-mail>recipients).

You can use the To Address setting of the recipients option to send e-mail to a text-based pager.

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SMTP (Administration>Notification>E-mail>server).

Setting Description

Local SMTP Server

From Address

The IP address or DNS name of the local SMTP server.

OTE: This definition is required only when SMTP Server is set to Local. See

E-mail recipients (Administration>Notification>E-mail>recipients).

The contents of the From field in e-mail messages sent by the Rack ATS:

• In the format user@ [IP_address] (if an IP address is specified as Local SMTP

Server).

• In the format user@domain.com (if DNS is configured and the DNS name is

specified as Local SMTP Server) in the e-mail messages.

OTE: The local SMTP server may require that you use a valid user account on the

server for this setting. See the server’s documentation.

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E-mail recipients (Administration>Notification>E-mail>recipients)

. Identify up to four

e-mail recipients.

Setting Description

To Address The user and domain names of the recipient. To use e-mail for paging, use the

e-mail address for the recipient’s pager gateway account (for example,

myacct100@skytel.com). The pager gateway will generate the page.

To bypass the DNS lookup of the mail server’s IP address, use the IP address in brackets instead of the e-mail domain name, e.g., use jsmith@[xxx.xxx.x.xxx] instead of jsmith@company.com. This is useful when DNS lookups are not working correctly.

OTE: The recipient’s pager must be able to use text-based messaging.

SMTP Server

E-mail Generation

Select one of the following methods for routing e-mail:

• Local: Through the Rack ATS’s SMTP server. This setting (recommended)

ensures that the e-mail is sent before the Rack ATS’s 20-second time-out, and, if necessary, is retried several times. Also do one of the following:

• Enable forwarding at the Rack ATS’s SMTP server so that it can route e-mail to external SMTP servers. Typically, SMTP servers are not configured to forward e-mail. Check with the administrator of your SMTP server before changing its configuration to allow forwarding.

• Set up a special e-mail account for the Rack ATS to forward e-mail to an external mail account.

• Recipient: Directly to the recipient’s SMTP server. With this setting, the Rack

ATS tries to send the e-mail only once. On a busy remote SMTP server, the time-out may prevent some e-mail from being sent.

When the recipient uses the Rack ATS’s SMTP server, this setting has no effect.

Enables (by default) or disables sending e-mail to the recipient.

E-mail test (Administration>Notification>E-mail>test). Send a test message to a

configured recipient.

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Automatic Transfer Switch

SNMP traps

Trap Receivers (Administration>Notification>SNMP Traps>trap receivers).

of trap receivers allowed.

• To open the page for configuring a new trap receiver, click Add Trap Receiver.

• To modify or delete a trap receiver, first click its IP address or host name to access its settings. (If you delete a trap receiver, all notification settings configured under Event Actions for the deleted trap receiver are set to their default values.)

• To specify the trap type for a trap receiver, select either the SNMPv1 or SNMPv3 radio button. For an NMS to receive both types of traps, you must configure two trap receivers for that NMS, one for each trap type.

Item Definition

Trap Generation Enable (the default) or disable trap generation for this trap receiver.

NMS IP/Host Name

SNMPv1 option.

Community Name The name (

This option lists, by NMS IP/Host Name, up to the maximum number (six)

The IP address or host name of this trap receiver. The default, 0.0.0.0, leaves the trap receiver undefined.

public by default) used as an identifier when SNMPv1 traps

are sent to this trap receiver.

Authenticate Traps

SNMPv3 option.

the settings of the user profiles identified by the user names selectable here, choose

Network on the top menu bar and user profiles under SNMPv3 on the left navigation

menu.)

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See SNMPv3 (Administration>Network>SNMPv3>options) for information on creating user profiles and selecting authentication and encryption methods.

When this option is enabled (the default), the NMS identified by the NMS IP/Host Name setting will receive authentication traps (traps generated by invalid attempts to log on to this device). To disable that ability, unmark the checkbox.

Select the identifier of the user profile for this trap receiver. (To view

SNMP Trap Test

Last Test Result. The result of the most recent SNMP trap test. A successful SNMP

trap test verifies only that a trap was sent; it does not verify that the trap was received by the selected trap receiver. A trap test succeeds if all of the following are true:

• The SNMP version (SNMPv1 or SNMPv3) configured for the selected trap receiver is enabled on this device.

• The trap receiver is enabled.

• If a host name is selected for the To address, that host name can be mapped to a valid IP address.

To. Select the IP address or host name to which a test SNMP trap will be sent. If no

trap receiver was ever configured, a link to the Trap Receiver configuration page is displayed. (If a trap receiver was deleted, or was reset to its default values by this or any other management application, the default values for its trap type are listed.)

(Administration>Notification>SNMP Traps>test)

Remote Monitoring

You can register online for the APC Remote Monitoring Service (RMS). APC RMS is a professional service that monitors your power systems and surrounding environment from a remote operation center, 24 hours a day, 7 days a week. Through the APC RMS

Web Site, you can instantaneously modify the way APC responds to your device

events. The APC RMS Web site can also be used to retrieve information concerning your equipment and system events at any time from any place where you can log on to the Internet.

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registration (Administration>Notification>Remote Monitoring>Registration).

Parameter Definition

Registration Status

Device Model The model name of the monitored device.

Device Serial Number

System Name The name of the monitored device such as 'ChemLab UPS'.

System Location A text description describing the location of the device such as 'Lab A',

Time Zone Company time zone.

E-mail Address Company e-mail address used as a login to the APC RMS Web site and

Password Password used to access the APC RMS Web site.

Confirm Password Reenter the password to confirm your first entry.

First Name The first name of the monitored device owner or the profile owner.

The status of the most recent APC RMS registration attempt is provided. If a registration attempt is in progress, the page will automatically refresh with the latest status reported until registration is complete or a time-out occurs. The status of the primary and secondary (if necessary) registration e-mails is also displayed.

A unique alphanumeric device descriptor.

'ChemLab Data Center', or '3rd floor - West wing'.

used by APC RMS staff to send e-mail notifications.

Last Name The last name of the monitored device owner or the profile owner.

Company A text string containing the company name.

Facility Address Further description of the company address such as a building number or

campus name.

Address Line 1 Primary company street address.

Address Line 2 Secondary company street address such as a suite number.

City/Municipality City or municipality in which the monitored device resides.

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State/Province State or province in which the monitored device resides.

Postal Code Company zip code.

Parameter Definition

Country Code A two-character country descriptor.

Phone Number Primary company phone number of device owner or profile owner.

configuration (Administration>Notification>Remote Monitoring>configuration).

Parameter Definition

APC RMS E-mail Status

Reset Fields To Default Values

Primary Registration E-mail Recipient

Secondary Registration E-mail Recipient

Primary Data E-mail Recipient

Secondary Data E-mail Recipient

Send Via Select the SMTP server to be used for sending e-mails; Recipient (APC) or

Primary DNS Server

Indicates if APC RMS E-mail is enabled. This can only be enabled after a successful registration has been completed.

Reset all APC RMS E-mail Configuration fields to factory defaults.

Primary destination address of APC RMS registration e-mail.

Failover destination address of APC RMS registration e-mail. This is used if primary address is not available.

Primary destination address of APC RMS device specific data such as device identification, status, and events.

Failover destination address of APC RMS device specific data. This is used if primary address is not available.

Local (SMTP server on this form).

Primary Domain Name Server used to find the mail server. The default is the APC primary server.

Secondary DNS Server

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SMTP Server SMTP mail server to use when sending e-mails. The default is the APC

Failover Domain Name Server used if the primary server is unavailable. The default is the APC secondary server.

mail server.

Syslog (Logs>Syslog>options)

The Rack ATS can send messages to up to four Syslog servers when an event occurs. The Syslog servers record events that occur at network devices in a log that provides a centralized record of events.

This user’s guide does not describe Syslog or its configuration values in detail. For more information about Syslog, see RFC3164.

Identifying Syslog Servers (Logs>Syslog>servers).

Setting Definition

Syslog Server

Port The user datagram protocol (UDP) port that the Rack ATS will use to send Syslog

Uses IP addresses or host names to identify from one to four servers to receive Syslog messages sent by the Rack ATS.

messages. The default is 514, the UDP port assigned to Syslog.

Syslog Settings (Logs>Syslog>settings).

Setting Definition

Message Generation

Facility Code

Enables (by default) or disables the Syslog feature.

Selects the facility code assigned to the Rack ATS’s Syslog messages (User, by default).

OTE:User best defines the Syslog messages sent by the Rack ATS. Do not

change this selection unless advised to do so by the Syslog network or system administrator.

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Setting Definition

Severity Mapping

Maps each severity level of Rack ATS events to available Syslog priorities. You should not need to change the mappings.

The following definitions are from RFC3164:

• Emergency: The system is unusable

• Alert: Action must be taken immediately

• Critical: Critical conditions

• Error: Error conditions

• Warning: Warning conditions

• Notice: Normal but significant conditions

• Informational: Informational messages

• Debug: Debug-level messages

Following are the default settings for the Local Priority settings:

• Severe is mapped to Critical

• Warning is mapped to Warning

• Informational is mapped to Info

OTE: To disable Syslog messages, see Configuring event actions.

Syslog Test and Format Example (Logs>Syslog>test). Send a test message to

the Syslog servers configured through the servers option.

1. Select a severity to assign to the test message.

2. Define the test message, according to the required message fields.

– The priority (PRI): The Syslog priority assigned to the message’s event, and the

facility code of messages sent by the Rack ATS.

– The Header: A time stamp and the IP address of the Rack ATS.

– The message (MSG) part:

• The TAG field, followed by a colon and space, identifies the event type.

• The CONTENT field is the event text, followed (optionally) by a space and the event code.

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For example, APC: Test Syslog is valid.

Indirect Notification Through Logs or Queries

Event log (Logs>Events>options)

Displaying and using the event log (Logs>Events>log). View or delete the event

log. By default, the log displays all events recorded during the last two days, in reverse chronological order.

• Displaying the event log: You can view the event log as a page of the Web interface (the default view) or, to see more of the listed events without scrolling, click Launch

In your browser's options, JavaScript® must be enabled for you to use the

Launch Log in New Window button.

You can also use FTP or SCP to view the event log. See Using FTP or

SCP to retrieve log files.

• Filtering the log by date or time: To display the entire event log, or to change the number of days or weeks for which the log displays the most recent events, select

Last. Select a time range from the drop-down menu, then click Apply. The filter

configuration is saved until the device restarts. To display events logged during a specific time range, select From. Specify the beginning and ending times (using the 24-hour clock format) and dates for which to display events, then click Apply. The filter configuration is saved until the device restarts.

• Filtering the log by event: To specify the events that display in the log, click Filter

Log. Unmark the checkbox of an event category or alarm severity level to remove it

from view. Text at the upper right corner of the event log page indicates that a filter is active. The filter is active until you clear it or the device restarts. To remove an active

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filter, click Filter Log, then Clear Filter (Show All).

Events are processed through the filter using OR logic.

• Events that you do not select from the Filter By Severity list never display in the filtered event log, even if the event occurs in a category you selected from the Filter by Category list.

• Events that you do not select from the Filter by Category list never display in the filtered event log, even if devices in the category enter an alarm state you selected from the Filter by Severity list.

• Deleting the event log: To delete all events recorded in the log, click Clear Event

Log on the Web page that displays the log. Deleted events cannot be retrieved.

To disable the logging of events based on their assigned severity level or their event category, see Configuring by group.

For lists of all configurable events and their current configuration, select the

Administration tab, Notification on the top menu bar, and by event under Event Actions on the left navigation menu.

See Configuring by event.

Reverse Lookup (Logs>Events>reverse lookup). Reverse lookup is disabled by

default. Enable this feature unless you have no DNS server configured or have poor network performance because of heavy network traffic.

With reverse lookup enabled, when a network-related event occurs, both the IP address and the domain name for the networked device associated with the event are logged in the event log. If no domain name entry exists for the device, only its IP address is logged with the event. Since domain names generally change less frequently than IP addresses, enabling reverse lookup can improve the ability to identify addresses of networked devices that are causing events.

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Data log (Logs>Data>options)

Displaying and using the data log (Logs>Data>log). View a log of measurements

of the present load, including the minimum and maximum load current for each bank. Each entry is listed by the date and time the data was recorded.

• Displaying the data log: You can view the data log as a page of the Web interface (the default view) or, to see more of the data without scrolling, click Launch Log in

New Window from that page to display a full-screen view of the log.

• The values displayed are source A frequency, source A voltage, source B frequency, source B voltage, and the selected source along with the present min and max load.

In your browser's options, JavaScript must be enabled for you to use the

Launch Log in New Window button.

Alternatively, you can use FTP or SCP to view the data log. See Using FTP

or SCP to retrieve log files.

• Filtering the log by date or time: To display the entire data log, or to change the number of days or weeks for which the log displays the most recent events, select

Last. Select a time range from the drop-down menu, then click Apply. The filter

configuration is saved until the device restarts. To display data logged during a specific time range, select From. Specify the beginning and ending dates and times for which to display data, then click Apply. The filter configuration is saved until the device restarts.

Enter the time using the 24-hour clock format.

• Deleting the data log: To delete all data recorded in the log, click Clear Data Log on the Web page that displays the log. Deleted data cannot be retrieved.

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Setting the data collection interval (Logs>Data>interval). Define, in the Log

Interval setting, how frequently data is sampled and stored in the data log, and view

the calculation of how many days of data the log can store, based on the interval you selected. When the log is full, the older entries are deleted. To avoid automatic deletion of older data, enable and configure data log rotation, described in the next section.

Configuring data log rotation (Logs>Data>rotation). Set up a password-protected

data log repository on a specified FTP server. Enabling rotation causes the contents of the data log to be appended to the file you specify by name and location. Updates to this file occur at the upload interval you specify.

Parameter Description

Data Log Rotation Enable or disable (the default) data log rotation.

FTP Server Address The location of the FTP server where the data repository file is stored.

User Name The user name required to retrieve data from the repository file.

Password The password required to retrieve data from the repository file.

File Path The path to the repository file.

Filename The name of the repository file (an ASCII text file).

Delay X hours between uploads

Maximum Retries The maximum number of times the upload will be attempted after initial

Failure Wait Time How long in minutes before an attempt to upload data times out.

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The number of hours between uploads of data to the file.

failure.

Using FTP or SCP to retrieve log files

An Administrator or Device User can use FTP or SCP to retrieve a tab-delineated event log file (event.txt) or data log file (data.txt) and import it into a spreadsheet.

• The file reports all events or data recorded since the log was last deleted or truncated because it reached maximum size.

• The file includes information that the event log or data log does not display.

– The version of the file format (first field).

– The date and time the file was retrieved.

– The Name, Contact, and Location values and IP address of the Rack ATS.

– The unique Event Code for each recorded event (event.txt file only).

The Rack ATS uses a four-digit year for log entries. You may need to select a four-digit date format in your spreadsheet application to display all four digits.

If you are using the encryption-based security protocols for your system, use SCP to retrieve the log file.

If you are using unencrypted authentication methods for the security of your system, use FTP to retrieve the log file.

See the Security Handbook, available on the APC Automatic Transfer Switch Utility CD and on the APC Web site (www.apc.com) for information on available protocols and methods for setting up the type of security you need.

To use SCP to retrieve the files. To use SCP to retrieve the event.txt file, use the

following command:

scp

username@hostname_or_ip_address

To use SCP to retrieve the data.txt file, use the following command:

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scp username@hostname_or_ip_address:data.txt ./data.txt

To use FTP to retrieve the files. To use FTP to retrieve the event.txt or data.txt file:

:event.txt ./event.

txt

1. At a command prompt, type ftp and the Rack ATS’s IP address, and press

ENTER. If the Port setting for the FTP Server option (set through the Network

menu of the Administration tab) has been changed from its default ( must use the non-default value in the FTP command. For Windows FTP clients, use the following command, including spaces. (For some FTP clients, you must use a colon instead of a space between the IP address and the port number.)

ftp>open ip_address port_number

To set a non-default port value to enhance security for the FTP Server, see File Transfers. You can specify any port from 5001 to 32768.

2. Use the case-sensitive User Name and Password for Administrator or Device User to log on. For Administrator, apc is the default for User Name and

Password. For the Device User, the defaults are device for User Name and apc for Password.

3. Use the get command to transmit the text of a log to your local drive.

ftp>get event.txt

ftp>get data.txt

4. You can use the del command to clear the contents of either log.

21), you

ftp>del event.txt

ftp>del data.txt

You will not be asked to confirm the deletion.

– If you clear the data log, the event log records a deleted-log event.

–If you clear the event log, a new event.txt file records the event.

Type

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quit at the ftp> prompt to exit from FTP.

Queries (SNMP GETs)

See SNMP for a description of SNMP access types that enable an NMS to perform informational queries. Configuring the most restrictive SNMP access type, READ, enables informational queries without allowing remote configuration changes.

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Administration: General Options

Identification (Administration>General>Identification)

Define values for Name (the device name), Location (the physical location), and

Contact (the person responsible for the device) used by the Rack ATS’s SNMP agent.

These settings are the values used for the MIB-II sysName, sysContact, and

sysLocation Object Identifiers (OIDs).

For more information about MIB-II OIDs, see the PowerNet SNMP Management Information Base (MIB) Reference Guide, available on the APC Automatic Transfer Switch Utility CD and the APC Web site, www.apc.com.

Set the Date and Time

Method (Administration>General>Date & Time>mode)

Set the time and date used by the Rack ATS. You can change the current settings manually or through a Network Time Protocol (NTP) Server:

• Manual Mode: Do one of the following:

– Enter the date and time for the Rack ATS.

– Mark the checkbox Apply Local Computer Time to match the date and time

settings of the computer you are using.

• Synchronize with NTP Server: Have an NTP Server define the date and time for the

Rack ATS.

Setting Definition

Primary NTP Server Enter the IP address or domain name of the primary NTP server.

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Secondary NTP Server Enter the IP address or domain name of the secondary NTP server,

when a secondary server is available.

Setting Definition

Time Zone Select a time zone. The number of hours preceding each time zone

in the list is the offset from Coordinated Universal Time (UTC), formerly Greenwich Mean Time).

Update Interval Define how often, in hours, the Rack ATS accesses the NTP Server

for an update. Minimum: 1; Maximum: 8760 (1 year).

Update Using NTP Now Initiate an immediate update of date and time by the NTP Server.

Daylight saving (Administration>General>Date & Time>daylight saving)

Enable either traditional United States Daylight Saving Time (DST) or enable and configure a customized daylight saving time to match how Daylight Saving Time is implemented in your local area. DST is disabled by default.

When customizing DST:

• If the local DST always starts or ends on the fourth occurrence of a specific weekday of a month (e.g, the fourth Sunday), choose Fourth/Last. If a fifth Sunday occurs in that month in a subsequent year, the time setting still changes on the fourth Sunday.

• If the local DST always starts or ends on the last occurrence of a specific weekday of a month, whether it is the fourth or the fifth occurrence, choose Fifth/Last.

Format (Administration>General>Date & Time>date format)

Select the numerical format in which to display all dates in this user interface. In the selections, each letter m (for month), d (for day), and y (for year) represents one digit. Single-digit days and months are displayed with a leading zero.

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Use an .ini File (Administration>General>User Config File)

Use the settings from one Rack ATS to configure another. Retrieve the config.ini file from the configured Rack ATS, customize that file (e.g., to change the IP address), and upload the customized file to the new Rack ATS. The file name can be up to 64 characters, and must have the.ini suffix.

Status Reports the progress of the upload. The upload succeeds even if the file contains

errors, but a system event reports the errors in the event log.

Upload Browse to the customized file and upload it so that the current Rack ATS can use it to

set its own configuration.

To retrieve and customize the file of a configured Rack ATS, see Exporting

Configuration Settings.

Instead of uploading the file to one Rack ATS, you can export the file to multiple Rack ATSs by using an FTP or SCP script or a batch file and the APC .ini file utility, available on the APC Automatic Transfer Switch Utility CD and the APC Web site

www.apc.com/tools/download.

System Preferences

(Administration>General>Preferences)

Color-coding events in the event log

This option is disabled by default. Mark the Event Log Color Coding check box to enable color-coding of alarm text recorded in the event log. System-event entries and configuration-change entries do not change color.

Text color Definition

Red Critical: A critical alarm exists, which requires immediate action.

Orange Warning: An alarm condition requires attention and could

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Black Informational event

Green Normal: No alarms are present.

jeopardize your data or equipment if its cause is not addressed.

Changing the default temperature scale

Select the temperature scale (Fahrenheit or Celsius) in which to display all temperature measurements in this user interface.

Reset the Interface (Administration>General>Reset/ Reboot)

Action Definition

Reboot Management Interface

Reset All

Reset Only

1. Resetting may take up to a minute. The Automatic Transfer Switch name and output voltage settings will not be reset.

Restarts the interface of the Rack ATS.

Check-mark Exclude TCP/IP to reset all configuration values; unmark Exclude

TCP/IP to reset all values except TCP/IP.

TCP/IP settings: Set TCP/IP Configuration to DHCP & BOOTP, its default

setting, requiring that the Rack ATS receive its TCP/IP settings from a DHCP or BOOTP server. See TCP/IP settings (Administration>Network>TCP/IP).

Event configuration: Reset all changes to event configuration, by event and by

group, to their default settings.

Configuring Links (Administration>General>Quick Links)

Select the Administration tab, General on the top menu bar, and Quick Links on the left navigation menu to view and change the URL links displayed at the bottom left of each page of the interface.

By default, these links access the following Web pages:

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• Link 1: The home page of the APC Web site.

• Link 2: A page where you can use samples of APC Web-enabled products.

• Link 3: The home page of the APC Remote Monitoring Service.

To reconfigure any of the following, click the link name in the Display column:

• Display: The short link name displayed on each interface page.

• Name: A name that fully identifies the target or purpose of the link.

• Address: Any URL — for example, the URL of another device or server.

About the Rack ATS (Administration>General>About)

The hardware information is especially useful to APC Customer Support to troubleshoot problems with the Rack ATS.

Firmware information for the Application Module and APC OS (AOS) indicates the name, the firmware version, and the date and time each firmware module was created. This information is also useful in troubleshooting and enables you to determine if updated firmware is available at the APC Web site.

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APC Device IP Configuration Wizard

Capabilities, Requirements, and Installation

Using the Wizard to configure TCP/IP settings

The APC Device IP Configuration Wizard configures the IP address, subnet mask, and default gateway of one or more Network Management Cards or APC network-enabled devices (devices containing an embedded Network Management Card). You can use the Wizard in either of the following ways:

• Remotely over your TCP/IP network to discover and configure unconfigured Network Management Cards or devices on the same network segment as the computer running the Wizard.

• Through a direct connection from a serial port of your computer to a Network Management Card or device to configure or reconfigure it.

System requirements

The Wizard runs on Microsoft Windows 2000, Windows Server 2003, and Windows XP operating systems.

Installation

To install the Wizard from the APC Automatic Transfer Switch Utility CD:

1. If autorun is enabled, the user interface of the CD starts when you insert the CD.

Otherwise, open the file contents.htm on the CD.

2. Click Device IP Configuration Wizard and follow the instructions.

To install the Wizard from a downloaded executable file:

1. Go to www.apc/tools/download.

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2. Download the Device IP Configuration Wizard.

3. Run the executable file in the folder to which you downloaded it.

Use the Wizard

Most software firewalls must be temporarily disabled for the Wizard to discover unconfigured Automatic Transfer Switches.

Launch the Wizard

The installation creates a shortcut link in the Start menu to launch the Wizard.

Configure the basic TCP/IP settings remotely

Prepare to configure the settings. Before you run the Wizard:

1. Contact your network administrator to obtain valid TCP/IP settings.

2. If you are configuring multiple unconfigured Rack ATSs or network-enabled devices, obtain the MAC address of each one to identify it when the Wizard discovers it. (The Wizard displays the MAC address on the screen on which you then enter the TCP/IP settings.)

– For a Rack ATS that you install, the MAC address is on a label on the bottom of

the card.

– For a network-enabled device (with an embedded Rack ATS), the MAC

address is on a label on the device.

You can also obtain the MAC address from the Quality Assurance slip that came with the Rack ATS or device.

Run the Wizard to perform the configuration. To discover and configure

unconfigured Rack ATSs or network-enabled devices over the network:

1. From the Start menu, launch the Wizard. The Wizard detects the first Rack ATS or network-enabled device that is not configured.

2. Select Remotely (over the network), and click Next >.

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3. Enter the system IP, subnet mask, and default gateway for the Rack ATS or device identified by the MAC address. Click Next >.

On the Transmit Current Settings Remotely screen, if you check-mark Start a

Web browser when finished, the default Web browser connects to the Rack ATS

or device after the Wizard transmits the settings.

4. Click Finish to transmit the settings. If the IP address you entered is in use on the network, the Wizard prompts you to enter an IP address that is not in use. Enter a correct IP address, and click Finish.

5. If the Wizard finds another unconfigured Network Management Card or device, it displays the screen to enter TCP/IP settings. Repeat this procedure beginning at

step 3, or to skip the Rack ATS or device whose MAC address is currently

displayed, click Cancel.

Configure or reconfigure the TCP/IP settings locally

1. Contact your network administrator to obtain valid TCP/IP settings.

2. Connect the serial cable (which came with the Rack ATS or device) from an available communications port on your computer to the serial port of the card or device. Make sure no other application is using the computer port.

3. From the Start menu, launch the Wizard application.

4. If the Network Management Card or network-enabled device is not configured, wait for the Wizard to detect it. Otherwise, click Next>.

5. Select Locally (through the serial port), and click Next >.

6. Enter the system IP, subnet mask, and default gateway for the Rack ATS or device, and click Next >.

7. On the Transmit Current Settings Remotely screen, if you check-mark Start a

Web browser when finished, the default Web browser connects to the Rack ATS

or device after the Wizard transmits the settings.

8. Click Finish to transmit the TCP/IP settings. If the IP address you entered is in use on the network, the Wizard prompts you to enter an IP address that is not in use. Enter a correct IP address, and click Finish. If you selected Start a Web browser

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when finished in step 7, you can now configure other parameters through the Web

interface of the card or device.

Exporting Configuration Settin

Retrieving and Exporting the .ini File

Summary of the procedure

An Administrator can retrieve the .ini file of one Rack ATS and export it to another Rack ATS or to multiple Rack ATSs.

1. Configure the Rack ATS to have the settings you want to export.

2. Retrieve the .ini file from that Rack ATS.

3. Customize the .ini file (to change at least the TCP/IP settings) and make a copy to export.

4. Use any of the file transfer protocols supported by the Rack ATS to transfer the copied file to one or more additional Rack ATSs. (To transfer the file to multiple Rack ATSs simultaneously, write an FTP or SCP script that repeats the steps for transferring the file to a single Rack ATS.)

Each receiving Rack ATS uses the file to reconfigure its own settings and then deletes it.

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Contents of the .ini file

The config.ini file that you retrieve from the Rack ATS contains the following:

• Section headings, which are category names enclosed in brackets ([ ]), and under each section heading, keywords, which are labels describing specific Rack ATS settings.

Only section headings and keywords supported for the specific Rack ATS from which you retrieve the file are included.

• Each keyword is followed by an equals sign and the current value for that parameter’s setting, either the default value (if the value has not been specifically configured) or the configured value.

– The Override keyword, with its default value, prevents one or more keywords

and their device-specific values from being exported. In the [NetworkTCP/IP] section, the default value for Override (the MAC address of the Rack ATS) blocks the exporting of the values for the keywords SystemIP, SubnetMask, DefaultGateway, and BootMode.

– You must edit the section [SystemDate/Time] if you want to set the system date

and time of a receiving Rack ATS or cause that Rack ATS to use an NTP Server to set its date and time.

See Customizing for configuration guidelines for date and time settings.

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Detailed procedures

Use the following procedures to retrieve the settings of one Rack ATS and export them to one or more other Rack ATSs.

Retrieving. To set up and retrieve an .ini file to export:

1. Configure a Rack ATS with the settings you want to export.

To avoid errors, configure the Rack ATS by using its Web interface or control console whenever possible. Directly editing the .ini file risks introducing errors.

2. Use FTP to retrieve the config.ini file from the Rack ATS you configured:

a. Open a connection to the Rack ATS, using its IP Address. For example:

ftp> open 158.165.2.132

b. Log on using the Administrator user name and password.

c. Retrieve the config.ini file containing the Rack ATS’s current settings:

ftp> get config.ini

The file is written to the folder from which you launched FTP.

To create batch files and use an APC utility to retrieve configuration settings from multiple Rack ATSs and export them to other Rack ATSs, see Release Notes: ini File Utility, version 1.0 on the APC Automatic Transfer Switch Utility CD and from www.apc.com.

Customizing. You must customize the file to change at least the TCP/IP settings

before you export it.

1. Use a text editor to customize the file.

– Section headings, keywords, and pre-defined values are not case-sensitive, but

string values that you define are case-sensitive.

– Use adjacent quotation marks to indicate no value. For example, LinkURL1=""

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indicates that the URL is intentionally undefined.

– To define values, opening and closing quotation marks are optional, except to

enclose values that contain leading or trailing spaces or values that are already

enclosed in quotation marks. (Leading or trailing spaces not within the opening and closing quotation marks are ignored.)

– To export a system time with the greatest accuracy, if the receiving Rack ATSs can

access a Network Time Protocol server, configure enabled for NTPEnable:

NTPEnable=enabled

– Alternatively, reduce transmission time by exporting the [SystemDate/Time]

section as a separate .ini file.

– Add comments about changes that you made. The first printable character of a

comment line must be a semicolon (;).

2. Copy the customized file to another file name in the same folder:

– The copy, which you will export to other Rack ATSs, can have any file name up

to 64 characters and must have the .ini file suffix.

– Retain the original customized file for future use. The file that you retain is the

only record of your comments. They are removed automatically from the file that

you export.

Exporting the file to a single Rack ATS. To export the .ini file to another Automatic

Transfer Switch, do either of the following:

• From the Web interface of the receiving Rack ATS, select the Administration tab,

General on the top menu bar, and User Config File on the left navigation menu.

Enter the full path of the file, or use Browse.

• Use any file transfer protocol supported by Automatic Transfer Switches, i.e., FTP, FTP Client, SCP, or TFTP). The following example uses FTP:

a. From the folder containing the copy of the customized .ini file, use FTP to log in to

the Rack ATS to which you are exporting the .ini file:

ftp> open ip_address

b. Export the copy of the customized .ini file to the root directory of the receiving

Rack ATS:

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ftp> put filename.ini

Exporting the file to multiple Rack ATSs. To export the .ini file to multiple Automatic

Transfer Switches:

• Use FTP or SCP, but write a script that incorporates and repeats the steps used for exporting the file to a single Management Card.

• Use a batch processing file and the APC .ini file utility.

To create the batch file and use the utility, see Release Notes: ini

File Utility, version 1.0 on the APC Automatic Transfer Switch Utility CD and from www.apc.com.

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The Upload Event and Error Messages

The event and its error messages

The following system event occurs when the receiving Automatic Transfer Switch completes using the .ini file to update its settings.

Configuration file upload complete, with number valid values

This event has no default severity level.

If a keyword, section name, or value is invalid, the upload by the receiving Rack ATS succeeds, and additional event text states the error.

Event text Description

Configuration file warning: Invalid keyword on line number.

Configuration file warning: Invalid value on line number.

Configuration file warning: Invalid section on line number.

Configuration file warning: Keyword found outside of a section on line number.

Configuration file warning: Configuration file exceeds maximum size.

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A line with an invalid keyword or value is ignored.

If a section name is invalid, all keyword/value pairs in that section are ignored.

A keyword entered at the beginning of the file (i.e., before any section headings) is ignored.

If the file is too large, the Rack ATS stores and processes what it can, but ignores what it cannot. Reduce the size of the file, or divide it into two files, and try uploading again.

Messages in config.ini

A device associated with the Rack ATS from which you download the config.ini file must be discovered successfully in order for its configuration to be included. If the device (such as a UPS or Integrated Environmental Monitor) is not present or, for another reason, is not discovered, the config.ini file contains a message under the appropriate section name, instead of keywords and values. For example:

UPS not discovered IEM not discovered

If you did not intend to export the configuration of the device as part of the .ini file import, ignore these messages.

Errors generated by overridden values

The Override keyword and its value will generate error messages in the event log when it blocks the exporting of values.

See Contents of the .ini file for information about which values are overridden.

Because the overridden values are device-specific and not appropriate to export to other Rack ATSs, ignore these error messages. To prevent these error messages, you can delete the lines that contain the Override keyword and the lines that contain the values that they override. Do not delete or change the line containing the section heading.

File Transfers

Upgrading Firmware

Benefits of upgrading firmware

When you upgrade the firmware on the Automatic Transfer Switch:

• You obtain the latest bug fixes and performance improvements.

• New features become available for immediate use.

Keeping the firmware versions consistent across your network ensures that all Automatic Transfer Switches support the same features in the same manner.

Firmware files (Automatic Transfer Switch)

A firmware version consists of two modules: An APC Operating System (AOS) module and an application module. Each module contains one or more Cyclical Redundancy Checks (CRCs) to protect its data from corruption during transfer.

The APC Operating System (AOS) and application module files used with the Automatic Transfer Switch share the same basic format:

apc_hardware-version_type_firmware-version.bin

• apc: Indicates that this is an APC file.

• hardware-version: hw0x identifies the version of the hardware on which you can

use this binary file.

• type: Identifies whether the file is for the APC Operating System (AOS) or the

application module for the Automatic Transfer Switch.

• version: The version number of the file.

• bin: Indicates that this is a binary file.

USER’S GUIDE

Automatic Transfer Switch

Obtain the latest firmware version

Automated upgrade tool for Microsoft Windows systems. An upgrade tool

automates the transferring of the firmware modules on any supported Windows operating system. Obtain the latest version of the tool at no cost from www.apc.com/

tools/download. At this Web page, find the latest firmware release for your APC

product (in this case, your Rack ATS) and download the automated tool, not the individual firmware modules. Never use the tool for one APC product to upgrade firmware of another.

Manual upgrades, primarily for Linux systems. If no computer on your network is

running a Microsoft Windows operating system, you must upgrade the firmware of your Rack ATSs by using the separate AOS and application firmware modules.

Obtain the individual firmware modules for your firmware upgrade from

www.apcc.com/tools/download.

Firmware File Transfer Methods

To upgrade the firmware of a Rack ATS, use one of these methods:

• From a networked computer running a Microsoft Windows operating system, use the firmware upgrade tool downloaded from the APC Web site.

• From a networked computer on any supported operating system, use FTP or SCP to transfer the individual AOS and application firmware modules.

• For an Automatic Transfer Switch that is not on your network, use XMODEM through a serial connection to transfer the individual firmware modules from your computer to the Rack ATS.

When you transfer individual firmware modules, you must transfer the APC Operating System (AOS) module to the Rack ATS before you transfer the application module.

USER’S GUIDE

Automatic Transfer Switch

Use FTP or SCP to upgrade one Rack ATS

FTP. For you to use FTP to upgrade one Rack ATS over the network:

• The Rack ATS must be connected to the network, and its system IP, subnet mask, and default gateway must be configured.

• The FTP server must be enabled at the Rack ATS.

To transfer the files:

1. Open a command prompt window of a computer on the network. Go to the directory

that contains the firmware files, and list the files:

C:\>cd\apc C:\apc>dir

For the listed files, xxx represents the firmware version number:

– apc_hw02_aos_xxx.bin – apc_hw02_application_xxx.bin

2. Open an FTP client session:

C:\apc>ftp

3. Type open and the Rack ATS’s IP address, and press ENTER. If the port setting for

the FTP Server has changed from its default of 21, you must use the non-default value in the FTP command.

– For Windows FTP clients, separate a non-default port number from the IP

address by a space. For example:

ftp> open 150.250.6.10 21000

– Some FTP clients require a colon instead before the port number.

4. Log on as Administrator; apc is the default user name and password.

5. Upgrade the AOS. (In the example, xxx is the firmware version number:

ftp> bin ftp> put apc_hw02_aos_xxx.bin

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Automatic Transfer Switch

6. When FTP confirms the transfer, type quit to close the session.

7. After 20 seconds, repeat step 2 through step 5. In step 5, use the application

module file name.

SCP. To use Secure CoPy (SCP) to upgrade firmware for a Rack ATS:

1. Identify and locate the firmware modules described in the preceding instructions for

FTP.

2. Use an SCP command line to transfer the AOS firmware module to the Rack ATS.

The following example uses xxx to represent the version number of the AOS module:

scp apc_hw02_aos_xxx.bin apc@158.205.6.185:apc_hw02_aos_xxx.bin

3. Use a similar SCP command line, with the name of the application module, to

transfer the second firmware module to the Rack ATS.

Upgrading multiple Rack ATSs

Export configuration settings. You can create batch files and use an APC utility to

retrieve configuration settings from multiple Rack ATSs and export them to other Rack ATSs.

See Release Notes: ini File Utility, version 1.0, available on the APC Automatic Transfer Switch Utility CD.

Use FTP or SCP to upgrade multiple Rack ATSs. To upgrade multiple Automatic

Transfer Switchs using an FTP client or using SCP, write a script which automatically performs the procedure.

Use XMODEM to upgrade one Rack ATS

To upgrade the firmware for a Rack ATS that is not on the network:

1. Obtain the individual firmware modules (the AOS module and the application

module) from www.apc.com/tools/download.

2. Select a serial port at the local computer and disable any service that uses the port.

3. Connect the provided serial cable (APC part number 940-0144A) to the selected

USER’S GUIDE

Automatic Transfer Switch

port and to the serial port at the Rack ATS.

4. Run a terminal program such as HyperTerminal, and configure the selected port for

9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

5. Press

6. Enter the Administrator user name and password (apc by default for both).

7. From the Control Console menu, select System, then Tools, then File Transfer,

then XMODEM; and type Yes at the prompt to continue.

8. Select a baud rate, change the terminal program’s baud rate to match your

selection, and press

9. From the terminal program’s menu, select the binary AOS file to transfer using

XMODEM-CRC. After the XMODEM transfer is complete, set the baud rate to 9600. The Rack ATS automatically restarts.

10.Repeat step 4 through step 9 to install the application module. In step 9, use the

application module file name, not the AOS module file name.

ENTER, repeatedly if necessary, to display the User Name prompt.

ENTER. A higher baud rate causes faster upgrades.

Do not interrupt the download.

Upgrading the firmware will not interfere with the operation of the outlets.

For information about the format used for firmware modules, see

Firmware files (Automatic Transfer Switch).

USER’S GUIDE

Automatic Transfer Switch

American Power Conversion AP7721 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Product Description

Features of the Rack Automatic Transfer Switch

Initial setup

Access Procedures

Overview

Access priority for logging on

Types of user accounts

Recovering from a Lost Password

Upgrading Firmware Through a Serial Connection

Front Panel

Link-RX/TX (10/100) LED

Status LED

Load indicator LED

Watchdog Features

Overview

Network interface watchdog mechanism

Resetting the network timer

Control Console

How to Log On

Overview

Remote access to the control console

Local access to the control console

Main Screen

Example main screen

Information and status fields

Control Console Menus

How to use control console menus

Main Menu

Device Manager option

Network option

System option

Web Interface

Introduction

Supported Web browsers

How to Log On

Overview

URL address formats

How to Use the Tabs, Menus, and Links

Tabs

Menus

Quick Links

Home Page

Overview

Quick status icons

Active Alarms

Device Status

ATS Parameters

Recent Device Events

Additional information on Home page

Selecting a menu to perform a task

Unit Menus

Unit Tab

Status

Measurements

Configuration

Control

Event Counts

About ATS

Automatic Transfer Switch Settings

Configuring load thresholds

Setting the Low Load Warning Threshold

Administration: Security

Local Users

Setting user access (Administration>Security>Local Users>options)

Remote Users

Authentication (Administration>Security>Remote Users>authentication)

Configuring the RADIUS Server

Summary of the configuration procedure

Configuring a RADIUS server on UNIX® with shadow passwords

Supported RADIUS servers

Inactivity Timeout (Administration>Security>Auto Log Off)

Administration: Network Features

TCP/IP and Communication Settings

TCP/IP settings (Administration>Network>TCP/IP)

DHCP response options