AGILENT TECHNOLOGIES, INC. LIMITED WARRANTY STATEMENT
AGILENT PRODUCTDURATION OF LIMITED WARRANTY
HSSI WanProbe1 year
Agilent warrants to you, the end-user customer, that Agilent hardware,
accessories and supplies will be free from defects in materials and workmanship
after the date of purchase, for the period specified above. If Agilent receives
notice of such defects during the warranty period, Agilent will, at its option,
either repair or replace products which prove to be defective. Replacement
products may be either new or like-new.
Agilent warrants to you that Agilent software will not fail to execute its
programming instructions after the date of purchase, for the period specified
above, due to defects in material and workmanship when properly installed and
used. If Agilent receives notice of such defects during the warranty period,
Agilent will replace software media which does not execute its programming
instructions due to such defects.
Agilent does not warrant that the operation of Agilent products will be
uninterrupted or error free. If Agilent is unable, within a reasonable time, to
repair or replace any produ ct to a cond it ion as warranted, you will be ent it l ed to a
refund of the purchase price upon prompt return of the product.
Agilent products may contain remanufactured parts equivalent to new in
performance or may have been subject to incidental use.
Warranty does not apply to defects resulting from (a ) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts or supplies not
supplied by Agilent , (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e)
improper site preparation or maintenance.
ii
Consumer Warranty Statement
AGILENT MAKES NO OTHER EXPRESS WARRANTY OR CONDITION
WHETHER WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL
LAW, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A
PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE
EXPRESS WARRANTY SET FORTH ABOVE. Some countries, states or
provinces do not allow limitations on the duration of an implied warranty, so the
above limitation or exclusion might not apply to you. This warranty gives you
specific legal rights an d you might also have other rig hts th at vary fr om country t o
country, state to state, or province to province.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE
REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL
AGILENT OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some countries, States or provinces do
not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE,
RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
ST ATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO
YOU.
iii
Operating Restrictions
The following warnings and operating information are shown in French followed
by the English translation.
MISE ENGARDE
MISE ENGARDE
Restrictions d'utilisation
L'utilisateur se doit d'observer les mesures de précaution
énumérées ci-dessous pour tou tes les ph ases d 'u tili sati on ,
de service et de réparation de cet appareil. Le fait de ne
pas s'y conformer équivaut à ne pas respecter les mises en
gardes spécifique s contenu es da ns ce manu el et cons titue
une violation des norme s de sécurité relatives à la
conception, la fabrication et l'utilisation prévue de cet
appareil. La société Agilent Technologies, Inc. n'assume
aucune responsabilité envers un client qui manquerait de
se conformer à ces exigences.
Mise à la t erre
Afin de minimiser les risques de choc électrique, le
chÀssis et le cabinet de l'apparei l doivent être mis à la
terre. L'appareil est équipé d'un cordon d'alimentation
muni d'une fiche hom oloqu é e à trois lames, com patib le
c.a. La prise murale et la prise femelle de la rallonge
électrique doivent respecter les normes de sécurité de la
«Commision électrotechnique internationale» (IEC).
Cet appareil répond aux normes
de la «Classe de sécurité I» et
est muni d'un fil de mise à la
terre pour votre protection.
Pour prévenir les risques de
choc électrique, la broche de
mise à la terre du cordon
d'alimentation ne doit pas être
désactivée.
WARNING
WARNING
Operating Restrictions
The following general safety precatuions must be observed
during all phases of oper ation, service, and r epair of this
instrument. Failure to comply with these precautions with
specific warnings in this manual violate safety standards of
design, manufacture, an d intended use of this instrument.
Grounding
To minimize shock hazard, the instrument chassis and
cabinet must be connected to an electrical ground. The
instrument is equipped with a three-conductor AC power
cable compatible with an approved three-contact electrical
outlet. The power jack and mating plug of th e power cord
must meet International Electrotechnical Commission (IEC)
safety standards.
This product is a Safety Class I
instrument with a protective earth
terminal.
For protection f rom electric shock
hazard, power cord ground must
not be defeated.
iv
Environnement
Ne faites pas fonctionner cet appareil en présence de gaz
inflammables ou de vapeurs dangereuses. L'utilisation de
n'importe quel appareil électrique dans ces conditions
constitue un risque élevé pour votre sécurité.
Service et ajustement
Des «tensions dangereuses» résident dans cet appareil. Par
conséquent, le service et l'ajustement doivent être effectués
uniquement par une personne qualifiée.
Ne remplacez pas de composantes lorsque le cordon
d'alimentation est sous tension. Il p ourrait y avoir présence
de «tensions dangereuses» même lorsque l'appar eil est
déconnecté.
Environment
Do not operate the instrument in the presence of flammable
gases or fumes. Operation of any electrical instrument in
such an environment constitutes a definite safety hazard.
Service and Adjustment
Dangerous voltages exist within this instrument. Service
and adjustment of this instrumen t is to be perfor med only by
trained service personnel.
Do not replace components with the power cable connected.
Dangerous voltages may be present even when the power
cable is disconnected.
Ne faites pas de service interne ou d'ajustement sauf en
présence d'une autre personne, capable de prodiguer les
premiers soins et de pratiquer la réanimation.
Service non aut orisé
L'installation de pièces étrangères, ou toute modification
apportée à l'appareil sans le consentement de Agilent
Technologies, Inc. est formellement interdit. Le fait de
procéder à de tels modifications sans autorisation pourrait
entraîner l'annulation de la garantie de l'appareil ou de tout
contrat de service.
Pour un service et des réparations autorisées, retournez
l'appareil à un point de vente et service Agilent
Technologies, Inc..
Do not perform internal servicing or adjustment unless
another person, c apable of rendering first aid and
resuscitation is present.
Unauthorized Service
The installation of substitute parts or the installation of any
instrument modification not authorized by Agilent
Technologies, Inc. is specifically forbidden. The
performance of such unauthori zed service can negate the
instrument warranty or any maintenance agreements.
Return the instrument to a Agilent Technologies, Inc. Sales
and Service Office for authorized service and repair.
Reproduction, adapta tion, or translation without prior written permission is
prohibited, except as allowed under the copyright laws.
The information contained in this document is subject to change without notice.
Agilent Technologies, Inc. makes no warranty of any kind with regard to th is
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
Agilent Technologies assumes no responsibility for the use or reliability of it s
software on equipment that is not furnished by Agilent Technologies.
Agilent Technologies
This document contains pro prietary in formation that is protected by c opyright. All
rights are reserved. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of Agilent
Technologies, Inc.
Agilent Technologies, Inc.
NetMetrix Division
5070 Centennial Boulevard
Colorado Springs, Colorado 80919-2497
vi
Safety Information
Safety Information
Before you use thi s instru ment, be sure to pa y speci al att ention to the “S afety” an d
“Warning” topics in this Manual. Failure to comply with the p recautions or w ith
specific warnings in this book violates safety standards of design, manufacture,
and intended use of this instrument. Agilent assumes no liability for the
customer’s failure to comply with these requirements.
Electric Shock Hazard.
Do not remove the system covers. To avoid electric
shock, use only the supplied power cords and connect only to properly grounded
(3-pin) wall outlets.
Explosion Hazard.
Fire Hazard.
Do not operate in the presence of flammable gases.
For continued protection against fire hazard replace only with fuse
of same type and rating.
Indoor Use.
Cleaning.
solution of soap and water.
This instrument is designed for indoor use.
To clean the instrument, use a damp cloth moistened with a mild
Do not
use harsh chemicals.
Do not
let water get into
the instrument.
Product Damage.
the product shows visible damage,
fails to perform,
has been stored in unfavorable conditions, or
has been subject to severe transport stresses.
Do not use this product when:
Make the product inoperative and secure it against any unintended operation.
Contact yo ur nearest Agilent Sales office for assistance.
Defects and Abnormal Stresses.
Whenever this inst rument has be en damaged or
wet, make the product inoperative and secure it against any unintended operation.
vii
Warning Symbols Used in This Book
Warning Symbols Used in This Book
Instruction book symbol: the product will be marked with this symbol when it is
necessary for the user to refer to the instruction book in order to protect against
damage.
Indicates potential for electrical shock.
WARN IN G
CAUTION
An operating procedure, prac tice, etc. which, if not correctly foll owed could result
in personal injury or loss of life.
An operating procedure, practice, etc. which, if not strictly observed, could result
in damage to, or destruction of, equipment or software.
viii
Conventions Used in this Book
g
Conventions Used in this Book
NOTE
An operating procedure, prac tice, or informat ion of impor tance , is separ ated fr om
normal text as shown in this NOTE.
Terminology and conventions in this manual are handled with the following
methods:
z
Keys on the keyboard such as
(page down) or F1 (function key #1)
P
Dn
are printed in the characters you see here.
z
Text that you should type is printed in characters such as:
Filename.ext
z
In some cases, you must press two keys simultaneously. This is represented
as
CTRL + Q
.
ix
Trademarks
Trademarks
Agilent is a registered trademark and OpenView is a trademark of
Hewlett-Packard Company.
Microsoft, LAN Manager, MS-DOS, and Windows are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
UNIX is a registered trademark in the United States and other countries, licensed
exclusively through X /Open Company Limited.
Ethernet is a tradem ark of Xerox Corporation.
Hayes is a registered trademark of Hayes MicroComputer Products, Inc.
IBM and Token-Ring are trademarks of International Business Machines
Corporation.
Sun and Solaris are registered trademarks of Sun Microsystems, Inc.
SPARC is a registered trademark of SPARC International, Inc. Products bearing
the SPARC trademark are based on an architecture developed by Sun
Microsystems, Inc.
Novell and NetWare are registered trademarks of Novell Inc.
x
Printing History
Printing History
New editions are complete revisions of this book. Update packages may contain
new or additional material and be released between editions. See the date of the
current edition on the back cover of this book.
You can obtain additional assistance in the U.S. by calling U.S. Response Center
at 888 699 7280, or Internationally by calling your local Agilent Sales Office.
This chapter introduces the Agilent J3916A HSSI WanProbe, shown in Figure 11 on page 3, including its installation and configuration options.
You can use your WanProbe with the NetMetrix/UX software, supported by
HP-UX and Solaris. The term “NetMetrix” is used in this manual to refer to
Agilent NetMetrix/UX.
The Agilent J3916A HSSI WanProbe is a MIPS-based, SNMP-managed WAN
interface monitor for HSSI Wide Area Networks (WAN). The WanProbe is an
intelligent device that must be physically located at the site where the WAN
circuits reside.
The base hardware configuration supports a HSSI WAN interface, a 10Base-T/
100Base-TX telemetry int erface, and a SLIP connection. The HSSI WanProbe can
also be ordered with a Token-Ring telemetry interface. The HSSI WAN interface
supports monitoring bot h d ir ect io ns of a full-duplex circuit simultaneousl y. Probe
data is retrieved using SNMP via a LAN or SLIP connection.
The 10Base-T/100Base-TX telemetry interface uses an RJ-45 connector. The
Ethernet telemetry interface uses an AUI connector. The optional Token-Ring
telemetry interface uses either an RJ-45 or DB-9 connector. The HSSI WAN
interface uses industry-standard connectors.
2
Introduction
Figure 1-1: The Probe
The HSSI WanProbe has 32 MB of memory (optionally 64 or 128 MB), and uses
FLASH EPROM. Probe firmware upgrades are easily downloaded over the LAN
to multiple probes simultaneously. You can also download firmware using the
probe’s serial port.
The WanProbe maintains a variety of statistical measurements on network
performance, continuously keeping track of traffic levels, errors, and other
important trends. Alarm thresholds can be set to a number of parameters to
immediately alert the network manager or initiate a packet trace to capture the
details of an event for later analysis. Traffic and error levels are monitored for the
WAN connection on a per-PCV basis.
In addition to using SNMP and selected RMON MIB groups, the WanProbe uses
Agilent priv ate MIB exten sions to provid e additional capabilities. Multiple
SNMP trap addresses, or groups of addresses, can be defined for event
notification. A real-time utilization variable provides the alarm capability at
instantaneous peaks of network load. An additional Out-of-Band connection to
the probe can be established using Serial Link Internet Protocol (SLIP), either
directly, using a modem, or by using a data switch.
3
Introduction
Installation and Configuration Overview
Installation and Configuration Overview
To quickly install and configure your probe, it is important for you to understand
the available configuration and installation options. Configuration consists of
setting the probe parameters (IP address, for example). Installation consists of
physically installing the probe and connecting it to the network.
Local Terminal Configuration and Installation
This method of installation and configuration requires that you first configure the
probe and then instal l the probe. These proc edures are detailed in “Local Terminal
Configuration and Installation” on page 4 and “Installation” on page 41.
Installation and Bootp Server Configuration
This method of installation and configuration requires that you first install the
probe and then configure the probe. These procedures are detailed in
“Installation” on page 41 and “Bootp Server Configuration” on page 71.
4
Introduction
Probe Overview
Probe Overview
This section provides some general information on the Agilent J3916A HSSI
WanProbe.
NOTE
The HSSI WanProbe repeats the received signal. There is a few milliseconds
interruption to network traffic if the probe loses power.
System Overview
A typical probe distributed monitoring system consists of the following:
z
One or more WanProbes
z
One or more NetMetrix management stations, using NetMetrix
Figure 1-2 on page 6 shows a WanProbe system example.
5
Introduction
Probe Overview
WAN
Network
Telemetry Network
(Ethernet or Token-Ring)
T3/E3
DSU/CSU
T3 or E3 from Telco
Agilent HSSI WanProbe
Figure 1-2: Probe System Example
Router
HSSIHSSI
6
Introduction
Probe Overview
Supported MIBs
The W anProbe use s SNMP, MIB-II, Agilent priv ate MIB extensions, and sel ected
RMON MIB groups (groups 3,7,8, and 9) to provide the following features:
Alarms
z
Filters
z
Packet Capture
z
Events
z
Log
z
Tra p
z
Signaling Layer Statistics
z
Signaling Layer Historical Statistics
z
Frame Relay Protocol Statistics
z
Frame Relay Historical Protocol Statistics
z
PPP* Protocol Statistics
z
PPP* Historical Protocol Statistics
z
Per PVC Frame Relay Protocol Statistics
z
Per PVC Frame Relay Historical Protocol Statistics
z
Per PVC PPP* Protocol Statistics
z
Per PVC PPP* Historical Protocol Statistics
z
* PPP refers to PPP, HDLC, or SDLC.
The WanProbe implements groups 3, 7, 8, and 9 of RFC 1757,the Remote
Network Monitoring Management Information Base (RMON-1 MIB). Refer to
the RFC for more information.
The WanProbe also implements the Agilent Private MIB, which contains all
WAN statistics and allows for configuration and administration of the probe. It
provides enhanced authentication features, specification of trap destinations,
remote download of new firmware revisions, serial line control, and other
features. The Agilent Private MIB is available electronically with NetMetrix.
7
Introduction
Probe Overview
Management Stations
You can use a management station to communicate with the probe and gather
network data. The manageme nt stati on pres ents i nformat ion in an easy -to-u se and
easy-to-understand text and graphic format.
The management station uses NetMetrix software. NetMetrix management
applications allow you to review and reconf igure the pr obe parameter s (such as IP
address, trap destina tions, filters , and packe t captu res), t o manage th e infor mation
collected by the pr obe (includin g statisti cs, historic al studie s, alarms, and capt ured
packet traces), and to monitor local or remote networks (by gathering network
statistics from Agilent Probe agents as network monitors).
Refer to your NetMetrix documentation for more informa tion.
Access Security
A network administrator can disable standard RMON functions as a security
precaution. A security menu allows the network administrator to disable the
RMON-1 packet capture capabilities of the probe to prevent network users from
viewing network traffic. TFTP firmware downloads can be disabled to prevent
users from do wnloading ea rlier versions of the probe firmware. For more
information, refer to “Modify/View Security Values” on page 24.
The probe private MIB uses a fou r-level access contr ol scheme. An access level is
assigned for each community string. The access level is an integer value between
one and four, with increasing degrees of authorization granted for higher
authorization numbers. Each higher level is granted the rights of all lower levels
in addition to the specific privileges of that level. Table 1-1 on page 9 shows
specific access privileges by level.
8
Introduction
Probe Overview
Default
Community
LevelPermissions
Name
public1Read access to MIB-II objects.
rmon2Read access to MIB-II, RMON MIB, and the
probe MIB objects, excluding the objects in
the accessControl group and in the
captureBuffer Table.
rmon_admin3Write access to RMON MIB an d the probe
MIB objects, excluding the objects in the
probeAdmin, interface, and accessControl
groups.
Read access to MIB-II, RMON MIB
(including the captureBuffer Table), and the
probe MIB objects, excluding those in the
accessControl group.
Agilent _admin4Read and write access to all MIB-II, RMON
MIB, and the probe MIB objects.
Table 1-1: Private MIB Access Security Privileges
9
Introduction
Status LEDs
Status LEDs
The probe has status LEDs for the base hardware configuration (t he 10Base-T/
100Base-TX telemetry interface), for the HSSI WAN interface, and for the
optional Token-Ring telemetry i nterf ace. Thes e LEDs a re loc ated on t he fro nt and
back panels of the probe. (Figure 1-3 on page 11 shows the LEDs on the front of
the porbe and Figure 1-4 on page 12 shows the LEDs on the back of the probe.)
Front Panel LEDs
The ~ Line On, Activity, and Fault LEDs are on the front of the probe.
~ Line On
power.
Activity
Ethernet telemetry network or transmitted by the probe. When flashing, the
frequency shows the amount of traffic. During periods of steady traffic, it may
appear to stay on solid.
Fault
. This yellow LED is t urned on when the probe ne eds to b e reset , repair ed, or
replaced or when new firmware is downloaded. The Fault LED is normally on
during the power-on self-test, but turns off after a successful self-test or when a
cold or warm start is completed.
Power
or
. This green LED is turned on when data is being received from the
. This green LED is turned on when the probe is receiving
10
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