OPERATING INSTRUCTIONS
Protect C
Protect C.1000
Protect C.2000
Protect C.3000
EN
2
Thank you for purchasing the AEG UPS PROTECT C
from AEG Power Solutions.
Safety information and operating instructions are included in
this manual. To ensure correct use of the UPS, please read this
manual thoroughly before operating it. Use this manual properly.
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CONTENT
1. Notes on these Operating Instructions .................. 6
2. General Information ................................................... 8
2.1 Technology ................................................................... 8
2.2 System Description ....................................................... 9
2.3 Technical information .................................................. 11
3. Safety ........................................................................ 16
3.1 General Safety Instructions ......................................... 16
3.2 Safety Instructions for Protect C ................................. 17
3.3 CE-Certificate.............................................................. 20
4. Set-Up and Operation .............................................. 21
4.1 Unpacking and Inspection ........................................... 21
4.2 Point of Installation ...................................................... 22
5. Overview Connections, Operating / Display
Elements ................................................................... 23
5.1 Front View ................................................................... 23
5.2 Rear View (Connections) ............................................ 24
6. Commissioning ........................................................ 26
6.1 Mechanical Set-Up ...................................................... 26
6.2 External Battery Extension .......................................... 27
6.3 Power Supply .............................................................. 28
6.4 Consumer Connection ................................................ 29
7. Operation and usage ............................................... 31
7.1 Initial Installation ......................................................... 31
7.1.1 Switching on UPS ............................................... 31
7.1.2 Switching off UPS ............................................... 31
7.2 Control Panel .............................................................. 32
7.2.1 Overview ............................................................. 32
7.2.2 Indicators (LEDs) ................................................ 32
7.2.3 Operating (Navigation) ........................................ 33
7.3 Display (Main Menu) ................................................... 34
7.3.1 UPS Status Display ............................................. 34
7.3.2 Event Log ............................................................ 38
7.3.3 Measurements .................................................... 39
7.3.4 Control ................................................................ 39
7.3.5 Identification ........................................................ 40
7.3.6 Settings ............................................................... 41
8. Interfaces and communication ............................... 46
8.1 RS232 and USB Computer Interfaces ........................ 46
8.2 Communication slot .................................................... 46
8.3 Shutdown- und UPS Management Software ............. 47
8.4 EPO (Emergency Power Off) ...................................... 48
9. Trouble Shooting ..................................................... 49
9.1 Malfunctions ................................................................ 49
9.1.1 Alarm- / Error messages ..................................... 49
10.Maintenance ............................................................. 54
10.1Battery Charging ......................................................... 54
10.2Maintenance ............................................................... 54
10.2.1 Visual Check ....................................................... 54
10.2.2 Checking the Battery ........................................... 55
10.2.3 Fan Checking ...................................................... 55
10.3Battery replacement .................................................... 55
11.Storage, Dismantling and Disposal ....................... 57
11.1Storage ....................................................................... 57
11.2Dismantling ................................................................. 57
11.3Disposal ...................................................................... 57
12.Glossary .................................................................... 59
12.1Technical Terms ......................................................... 59
12.2Key Word Register ...................................................... 61
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1. NOTES ON THESE OPERATING INSTRUCTIONS
DUTY TO PROVIDE INFORMATION
These operating instructions will help you to install and operate the
Uninterruptible Power Supply (UPS) PROTECT C.1000, PROTECT C.2000
or PROTECT C.3000 as well as the associated external battery units
PROTECT C.1000 BP or PROTECT C.2030 BP – all referred to as
PROTECT C in this document – safely and properly, and for its intended
purpose. These operating instructions contain important information
necessary to avoid dangers during operation. Please read these
instructions carefully prior to commissioning!
THESE OPERATING INSTRUCTIONS ARE A COMPLETE
PART OF THE PROTECT C
The owner of this unit is obliged to communicate the full content of these
operating instructions to all personnel transporting or starting the
PROTECT C or performing maintenance or any other work on the unit.
VALIDITY
These operating instructions comply with the current technical
specifications of the PROTECT C at the time of delivery. The contents
do not constitute a subject matter of the contract, but serve for
information purposes only.
WARRANTY AND LIABILITY
We reserve the right to alter any specifications given in these operating
instructions, especially with regard to technical data and operation, prior
to start-up or as a result of service work. Claims in connection with
supplied goods must be submitted within one week of receipt, along with
the packing slip. Subsequent claims cannot be considered.
The warranty does not apply to damage caused by non-compliance with
these instructions (such damage also includes damaging the warranty
seal). AEG will accept no liability for consequential damage. AEG
reserves the right to rescind all obligations such as warranty
agreements, service contracts, etc. entered into by AEG and its
representatives without prior notification in the event of maintenance and
repair work being carried out with anything other than original AEG spare
parts or spare parts purchased by AEG.
HANDLING
PROTECT C is designed and constructed so that all necessary steps for
start-up and operation can be performed without any internal
manipulation of the unit. Maintenance and repair work may only be
performed by trained and qualified personnel.
Illustrations are provided to clarify and facilitate certain steps.
If danger to personnel and the unit cannot be ruled out in the case of
certain work, it is highlighted accordingly by pictograms explained in
chapter 3.
HOTLINE
If you still have questions after having read these operating instructions,
please contact your dealer or our “Hotline”:
Tel: +49 2902 763100
Internet: www.aegps.com
COPYRIGHT
No part of these operating instructions may be transmitted, reproduced
and/or copied by any electronic or mechanical means without the
express prior written permission of AEG.
© Copyright AEG 2014. All rights reserved.
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2. GENERAL INFORMATION
2.1 TECHNOLOGY
PROTECT C is an Uninterruptible Power Supply (UPS) for essential
loads such as PCs, workstations, servers, network components,
telecommunication equipment and similar devices. It consists of:
Mains filter with surge voltage protection (device protection/
class D) and mains energy backfeed protection
Rectifier section with PFC logic (power factor correction unit)
Separate battery charger with switch mode power supply technology
Sealed, maintenance-free battery system as energy storage medium
with downstream DC/DC converter unit
IGBT inverter for continuous supply of connected loads with
sinusoidal AC voltage
Automatic bypass as additional passive redundancy
Control unit based on digital signal processor technology
2.2 SYSTEM DESCRIPTION
The UPS is connected to a shockproof socket between the public utility’s
mains and the loads to be protected.
The power section of the rectifier converts the mains voltage to DC
voltage for supplying the inverter. The circuit technology used (PFC)
enables sinusoidal current consumption and therefore operation with
little system disturbance. A separate, second rectifier (charging REC set
up using switch mode power supply technology) is responsible for
charging or trickle-charging the battery connected in the intermediate
circuit. The configuration of this charging REC means the harmonic
content of the charging current for the battery is almost zero, so the
service life of the battery is increased even more. The inverter is
responsible for converting the DC voltage into a sinusoidal output
voltage. A microprocessor-controlled control system based on pulsewidth modulation (PWM) in conjunction with an extremely quickly
pulsating IGBT power semiconductors of the inverter guarantee that the
voltage system on the protected busbar is of the highest quality and
availability.
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In the event of mains faults (e.g. power outage), the voltage continues to
be supplied from the inverter to the load without any interruption. From
this point onwards, the inverter draws its power from the battery instead
of the rectifier. No switching operations are necessary; this means there
is no interruption in the supply to the load.
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The automatic bypass serves to increase the reliability of the supply
further. It switches the public mains directly through to the load if there
is an inverter malfunction. As a result, the automatic bypass represents
an extra passive redundancy for the load.
The graphical LC display used provides for versatile use and easy
operation. Such a convenient feature as an emergency power off contact
round out the standard interface selection (USB, RS232, communication
slot).
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2.3 TECHNICAL INFORMATION
Power rating
Protect C.1000 1000 VA (cos φ = 0.8 lag.) 800 W
Protect C.2000 2000 VA (cos φ = 0.8 lag.) 1600 W
Protect C.3000 3000 VA (cos φ = 0.8 lag.) 2400 W
UPS Input 1ph~ / N / PE
Rated input voltage 200 / 208 / 220 / 230 / 240 VAC
Rectifier voltage range
(without battery
operation, 100 % load,
176 – 300 VAC
cos = 0.8 lag.)
Rectifier voltage range
(without battery operation,
110 – 300 VAC
50 % load, cos = 0.8 lag.)
Nominal frequency
50 Hz / 60 Hz
(autom. detection or manual)
Frequency tolerance ±10 %
Power consumption at full load (max.)
Protect C.1000 4.8 / 4.6 / 4.4 A
U
= 220 / 230 / 240 VAC
N
Protect C.2000 8.9 / 8.5 / 8.2 A
U
= 220 / 230 / 240 VAC
N
Protect C.3000 13.1 / 12.5 / 12.0 A
U
= 220 / 230 / 240 VAC
N
Bypass voltage range 176 VAC – 264 VAC
Mains feedback factor ≥0.99 (THDi <5 %)
Connection IEC connector
UPS Output
Rated output voltage 200 / 208 / 220 / 230 / 240 VAC ±2 %
Power reduction at 200 VAC 20 % /
at 208 VAC 10 %
Nominal frequency 50 Hz / 60 Hz ±0.2 Hz
(Tolerance in battery mode or free running
in variable-frequency inverter mode)
Synchronization range 50 Hz / 60 Hz ±10 %
Synchronization speed 1 Hz/s
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Power factor range 0.3 lag. to 0.9 cap.
at full output
Power reduction of 20 % to 0.5 cap.
Inverter frequency 40 % power reduction
Sinus waveform Sinus waveform distortion
Connection IEC sockets
Crest factor 3:1
Overload behaviour up to 105 % continuous;
Overload bypass Up to 125 % continuous
Short circuit 3 x IN for 100 ms
Battery
Autonomy Time
External
battery module
With integrated battery 4.5 min. 7 min. 3.5 min.
1 add. battery module 25 min. 38,5 min. 21 min.
2 add. battery modules 51 min. 70 min. 45 min.
Battery check
(programmable)
Rated DC voltage (intermediate circuit)
Protect C.1000 36 VDC
Protect C.2000 96 VDC
Protect C.3000 96 VDC
Battery charging current
(max.)
(Bypass disabled, Input Frequency Range
40 - 70 Hz)
<3 % THD (linear load)
<5 % THD (non-linear load)
>105 % – <110 % for 60 s;
≥110 % – <125 % for 30 s;
≥125 % – 150 % for 10 s;
Then automatic inverter to Bypass
in < 4 ms (switches back when
overload damps = Load < 90%)
>125 % – 150 % 10 min.
cos = 0.8 lag. / 100 % charged battery
C.1000 C.2000 C.3000
daily; weekly; monthly
1 ADC
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A
Battery type
Recharge time (to 90 %
of rated capacity)
Communication
Interfaces RS232 SUB-D (9-pin), USB
Remote shutdown contact Potential-free (optionally programmable as
Shutdown Software
on CD
General data
Classification VFI SS 111 acc. to. IEC 62040–3
Full load efficiency
(AC-AC / DC-AC)
Full load efficiency
(ECO / Transfer time
<10 ms) (economical
mode)
Inherent noise
(1 m distance)
Type of cooling
Operating temperature 0 °C to 45 °C Recommendation +15 °C
Storage temperature -15 °C to +60 °C (UPS)
sealed maintenance free (VRLA)
Protect C.1000
Protect C.2000
Protect C.3000
Protect C.1000 BP 12 V 7 Ah x 3 x 2
Protect C.2030 BP 12 V 7 Ah x 8 x 2
~ 8 h (UPS with internal battery)
~ 24 h (with 1 additional battery)
~ 40 h (with 2 additional batteries)
dditional: communication slot for
Extensions (eg, relay card, SNMP (Pro), ...)
opener or closer)
“CompuWatch” for all popular operating
systems like:. Windows, Linux,
Mac, Unix, Novell, Sun
double conversion technology (INV / BATT)
VFI SS 311 acc. to IEC 62040–3
ECO mode
Protect C.1000 ≥87 % / ≥85 %
Protect C.2000 ≥88 % / ≥85 %
Protect C.3000 ≥88 % / ≥85 %
Protect C.1000 ≥93 %
Protect C.2000 ≥94 %
Protect C.3000 ≥94 %
Protect C.1000 ≤44 dB (A)
Protect C.2000 ≤49 dB (A)
Protect C.3000 ≤49 dB (A)
Forced cooling by variable speed fans
to +25 °C (due to battery system)
0 °C to +35 °C (Battery)
12 V 7 Ah x 3
12 V 7 Ah x 8
12 V 7 Ah x 8
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Humidity 0 – 95 % (non-condensing)
Max. site altitude Up to 1000 m rated power
Usage >1000 m above sea
level results in a derating as follows:
Height (m) 1000 1500 2000 2500 3000
Power (%) 100 95 90 85 80
Protection
Outlets Protect C.1000
Display Graphic LCD, resolution: 128 x 64 pixels
Equipment color Blackline
Weight
Dimensions
W x H x D (net)
IP20
4 x IEC 320 C13
Protect C.2000
Protect C.3000 4 x IEC 320 C13
Languages: DE / EN / ES / FR / RU
3 LEDs for power indication
(net / gross)
Protect C.1000 13 kg / 15 kg
Protect C.1000 BP 18 kg / 19 kg
Protect C.2000 31 kg / 33 kg
Protect C.3000 31 kg / 33 kg
Protect C.2030 BP 44 kg / 46 kg
Protect C.1000 145 mm x 220 mm
Protect C.1000 BP 145 mm x 220 mm
Protect C.2000 192 mm x 347 mm
Protect C.3000 192 mm x 347 mm
Protect C.2030 BP 192 mm x 347 mm
6 x IEC 320 C13
+1 x IEC 320 C19
+1 fixed connection on
terminal block
x 400 mm
x 400 mm
x 460 mm
x 460 mm
x 460 mm
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Dimensions
W x H x D (gross)
(packaging)
Protect C.1000 240 mm x 330 mm
x 495 mm
Protect C.1000 BP 300 mm x 330 mm
x 500 mm
Protect C.2000 330 mm x 475 mm
x 590 mm
Protect C.3000 330 mm x 475 mm
x 590 mm
Protect C.2030 BP 330 mm x 475 mm
x 590 mm
Guidelines The PROTECT D complies with the
EN 62040 product standard.
The CE seal on the device confirms that the
device complies with the following directives:
EG Low Voltage Directive 2014 / 35 / EU as
well as the EMC Directive 2004 / 108 / EG for
electromagnetic compatibility, if the
installation instructions provided in this
manual are followed.
For 2014 / 35 / EU Low Voltage Directive
Reference number
EN 62040-1: 2008
For 2004 / 108 / EG EMC-Directive
Reference number
EN 62040-2: 2006 Class C1
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3. SAFET
3.1 GENERAL SAFETY INSTRUCTIONS
Read these operating instructions prior to start-up of the PROTECT C
UPS and its external battery modules (special accessories), and observe
the safety instructions.
Only use the unit if it is in a technically perfect condition and always in
accordance with its intended purpose, while being aware of safety and
danger aspects, and in accordance with the operating instructions!
Immediately eliminate any faults that could be detrimental to safety.
The following pictograms are used in these operating instructions to
identify dangers and important information:
Danger!
Identifies risk of fatal injury to the operator.
Attention!
Identifies risk of injury and risk of damage to the unit
and parts of the unit.
Information!
Useful and important hints for the operation of the UPS and
its external battery modules (special accessories).
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3.2 SAFETY INSTRUCTIONS FOR PROTECT C
This chapter contains important instructions for the PROTECT C UPS
and its external battery modules (special accessories). These must be
followed during assembly, operation and maintenance of the
uninterruptible power supply and the battery systems (internal and, if
appropriate, external as well).
The UPS carries high voltage. Danger! The unit may only be opened
by trained and qualified personnel. Repairs may only be carried out
by qualified customer service staff!
The output may be live, even if the UPS is not connected to the mains,
since the UPS has its own internal power supply (battery)!
The equipment must be properly earthed in order to protect personnell!
PROTECT C may only be operated with or connected to a 220 V / 230 V
/ 240 V mains with protective grounding using a CE marked mains
connection cable with PE conductor (included in the delivery) that has
been tested in accordance with national standards.
Danger! Risk of burning!
The battery has powerful short-circuit currents. Incorrect connection
or isolation faults can lead to melting of the plug connections, sparking
potential and severe burns!
The unit has a warning signal that sounds when the battery voltage of
PROTECT C is exhausted or when the UPS is not working in its normal
mode (see also chapter 9.1.1, Page 49).
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Observe the following safety instructions to ensure permanent
operational safety of and safe work with the UPS and the battery
modules (special accessories):
Do not dismantle the UPS!
(The UPS does not contain any parts that require regular
maintenance. Bear in mind that the warranty will be invalidated if the
unit is opened!)
Do not install the unit in direct sunshine or in close proximity of
heaters!
The unit is designed to be installed inside in heated rooms. Never
install the housing in the vicinity of water or in an excessively damp
environment!
Condensation may occur if the UPS is brought from a cold
environment into the room where it is to be installed. The UPS must
be absolutely dry prior to start-up. As a result, leave it to acclimatise
for at least two hours.
Never connect the mains input to the UPS output, and vice versa!
Ensure that no fluids or foreign bodies can penetrate the housing!
Do not block the air vents of the unit! Keep children away from the unit
and ensure that objects are never inserted through the air vents!
Do not connect household appliances such as hairdryers to the UPS!
Also take care when working with motor loads. It is essential to avoid
back-feeding the inverter, e.g. if the load is intermittently operated in
regenerative mode.
The mains connection should be near the unit and easily accessible to
facilitate disconnecting the AC input or pulling out the plug!
During operation, do not disconnect the mains connection cable from
the UPS or from the socket outlet in the building (shockproof socket),
otherwise the protective grounding of the UPS and all the loads
connected to it will be cancelled.
Danger! Electric shocks!
Even after the mains voltage has been disconnected, the components
within the UPS remain connected to the battery and can thus cause
electric shocks. It is therefore imperative to disconnect the battery circuit
before carrying out any maintenance or repair work!
If it is necessary to replace the battery or carry out maintenance work,
this must be done by or under the supervision of a specialist familiar with
batteries and the necessary safety precautions!
Only authorised persons are allowed in the vicinity of the batteries!
When replacing the batteries, the following must be observed:
Only ever use identical maintenance-free sealed lead batteries with the
same data as the original batteries.
Only authorised persons are allowed in the vicinity of the batteries!
When replacing the batteries, the following must be observed:
Only ever use identical maintenance-free sealed lead batteries with the
same data as the original batteries.
Danger! Explosive!
Never throw batteries into open fire. Never open or damage batteries.
(Electrolyte may leak out and damage skin and eyes. It may be toxic!)
Batteries can cause electric shocks and high short-circuit currents.
Take the following safety precautions when working with the batteries:
Take off watches, rings and other metallic objects!
Always use tools with insulated handles!
Do not switch loads on and off using the UPS main switch. Do not use
multiple outlet adapters with a central on/off switch, in order to avoid
peak inrush currents.
Switch OFF the UPS if you do not intend to use it for some time.
PROTECT C must be switched off every evening if the electricity supply
in your company is switched off every night. Otherwise, the battery will
be discharged (assumed power failure). Frequent and complete
discharging of the battery leads to a shorter service life of the battery
and should therefore be avoided!
For personal safety reasons, never switch on the main switch when the
mains connector of PROTECT C is disconnected!
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3.3 CE-CERTIFICATE
4. SET-UP AND OPERATION
4.1 UNPACKING AND INSPECTION
The device has been fully tested and inspected. Although the device has
been packed and shipped with the usual degree of care, damage during
transport cannot be ruled out completely.
Claims for damage during transport must always be made with the
transport company!
Check the shipping container for damage on arrival. If necessary, ask
the transport company to check the goods and make a record of the
damage in the presence of the member of staff from the transport
company. Don’t turn on the unit and register the damage with the AEG
representative or dealer immediately.
Check the contents of the shipment for completeness:
PROTECT C with 1000, 2000 or 3000 VA
Mains connection cable with safety plug
2 device connecting cables (10 A)
(when C.3000 1x10 A and 1x16 A)
USB communication line
Management Software "CompuWatch" on CD
Operating Instructions
External battery modules includes:
External battery pack
Special battery connection cable
Please contact our hotline (see page 7) in case of any discrepancy.
The original packaging provides effective protection against
mechanical shocks and should be retained so the unit can be
transported safely later on.
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Please keep the plastic packaging bags away from babies and
children in order to safeguard against suffocation accidents.
Handle the components with care. Please take into account the weight. It
may be necessary to engage the help of a second person, particularly in
the case of the 2 and 3 kVA models and if there are external battery
units.
4.2 POINT OF INSTALLATION
PROTECT C is designed to be installed in a protected environment.
When installing the unit, pay attention to such factors as sufficient
ventilation and suitable ambient conditions.
PROTECT C is air-cooled. Do not obstruct the air vents!
The UPS and in particular its external battery modules should preferably
be operated at room temperature (between 15 °C and 25 °C).
Install the units in a room that is dry, relatively dust-free and free of
chemical vapours.
Make sure that no magnetic storage media are stored and / or
operated close to PROTECT C.
Check the type rating plate to make sure the voltage and frequency data
correspond to the values applicable to your loads.
5. OVERVIEW CONNECTIONS, OPERATING / DISPLAY ELEMENTS
5.1 FRONT VIEW
Protect C.1000 Protect C.2000 Protect C.3000
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Protect C.1000 BP Protect C.2030 BP
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5.2 REAR VIEW (CONNECTIONS)
Protect C.1000
Protect C.2000
Protect C.3000
Mains connection (UPS input)
1.
2. Mains input circuit breaker
3. Monitored fan(s) with intelligent speed control (Attention: At least
100mm of free space is required behind the fan for free ventilation!)
4. Communication interface RS232
(9-pin SUB-D socket)
5. USB communication port
6. Emergency Power Off,
optionally to be configured as opener or closer
7. Communication slot for optional expansion cards: relay card,
remote ON/OFF, SNMP, …
The USB and the RS232 communication interfaces rule each other
out, i.e. either USB or RS232. The communication slot, on the other
hand, is dual-monitor enabled, i.e. can be used parallel to the USB
or RS232 interface.
8. Connection for external battery module
9. Consumer connectors (UPS output)
IEC 320 C13 (10 A)
10. Separate protection of load circuits for
PROTECT C.3000
11. Consumer connection PROTECT C.3000 (UPS output)
IEC 320 C19 (16 A)
12. Consumer connection PROTECT C.3000 (UPS output)
via terminal block
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6. COMMISSIONING
6.1 MECHANICAL SET-UP
Note the following points when setting up the UPS system and its
external battery units (special accessories):
The contact surface must be smooth and level. It must also be
sufficiently strong and sturdy to avoid vibration and shock loads.
Make sure the mounting is able to support the weight: This is
particularly important in conjunction with external battery units
(special accessories).
Set up the units so that adequate air circulation is assured. There
must be at least 100 mm clearance at the back for ventilation
purposes. Do not block the intake openings on the front and,
if present, on the side of the unit. There must be a gap of at least
50 mm here.
Set up external battery units (special accessories) to the side of the
UPS system. To ensure the greatest possible mechanical stability,
you should not set up the external battery unit(s) above or below the
UPS system.
Avoid extreme temperatures! We recommend an ambient temperature
of 15 °C to 25 °C in order to maximise the service life of the batteries.
Do not expose the units to direct sunlight or operate them close to
other heat sources such as radiators.
Protect the units against external effects (in particular moisture and
dust). In this regard, please also refer to the instructions in chapter 3,
from page 16 to page 19 in these operating instructions.
If you transport the unit from a cold room into a warm one, or if the room
temperature suddenly drops then condensation may form inside the unit.
To avoid any damage due to condensation, leave the unit to acclimatize
for 2 hours before you switch it on.
6.2 EXTERNAL BATTERY EXTENSION
To achieve longer backup time, it is possible to connect multi-battery
packs. Connect exclusively the following products together
Protect C.1000 with Protect C.1000 BP
Protect C.2000 with Protect C.2030 BP
Protect C.3000 with Protect C.2030 BP
Protect C with 1 battery extension
Fig.: Protect C.1000 and Protect C.1000 BP
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1. Check the correct fit of the UPS and the battery unit (the
casings e.g. have to have the same dimension).
2. Now connect both battery connectors using the supplied
battery connection cable. When connecting, make sure that
you push the plug quickly and firmly in the battery connectors.
Fix the connector parts concluding with the screws on the
side.
3. Change the menu item “Settings” under “External Battery
Modules” to the number <1> (see page 43).
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Protect C with 2 battery extensions
Fig.: Protect C.1000 und Protect C.1000 BP
1. Check the correct fit of the UPS and the battery unit
(the casings e.g. have to have the same dimension).
2. Now connect the corresponding battery connectors using the
supplied battery connection cables as shown in the figure
above. When connecting, make sure that you push the plug
quickly and firmly in the battery connectors.
Fix the connector parts concluding with the screws on the
side.
3. Change the menu item “Settings” under “External Battery
Modules” to the number <2> (see 43).
6.3 POWER SUPPLY
Check the compatibility of the UPS nominal input voltage with the rated
voltage applicable in your country. The UPS automatically adjusted
output voltage depends on the level of the applied nominal input voltage.
Changes to 200 VAC, 208 VAC, 220 VAC, 230 VAC or 240 VAC can
always be done manually via the control panel.
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To ensure correct operation of the UPS and its ancillary equipment, it is
necessary to equip the power cord with an appropriate fuse. For all
models in the Protect C series connection is made via the supplied
mains lead to a standard electrical outlet. Utilize a sufficient fuse rating in
your sub-distribution. In particular, the Protect C.3000 requires its own
16 A protection. Initially, do not yet insert the safety plug of the power
cord in the dedicated electrical outlet.
6.4 CONSUMER CONNECTION
Before making the connection of loads to the UPS, please check that the
specified power rating on the type rating plate is greater than or equal to
the sum of consumer services. Connect the provided consumers with the
outlets of your UPS. To do this, use the enclosed consumer connection
lines. Initially consumers must be turned off. If additional load connection
cables are required, please contact your dealer.
The UPS consumer load should not exceed the specified rated load of
the devices at any time. If a device becomes overloaded, the red fault
LED lights up, accompanied by a beep. The supply to the connected
loads is dependent on the magnitude of the overload valid for a certain
time; however, the connected load must be reduced immediately. Nonobservance of the "device overload" can lead to a total loss of all UPS
functions!
Avoid short-term device overloads, which can arise, for example, when
connecting a laser printer or a laser fax machine. Do not connect
household appliances and machine tools to the UPS.
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Never connect additional loads to the UPS or switch on during a power
failure, e.g. if the UPS is operating in emergency mode!
As a rule, if there has never been an overload during normal operation,
Battery mode operation will also not have suffered an overload.
A flash of the LED fault in connection with a beep indicates a
deactivating fault. Follow the instructions in section 9.1.!
Finally, check the tightness of the emergency shut-off plug mounted
jumper wire and tighten the two outer screws of the contact securely
(see also page 24, item. 6).
If you would like to use the emergency shutdown function, refer first to
chapter 8.4 on page 48.
The built-in emergency shutdown voltage is only for UPS shutdown. This
is done electronically and does not correspond to an EMERGENCY
STOP device in accordance with DIN EN ISO 13850.
7. OPERATION AND USAGE
7.1 INITIAL INSTALLATION
7.1.1 SWITCHING ON UPS
Insert the plug of the power cord into the correctly fused power outlet of
your sub-distribution system. The UPS will be immediately supplied
with power from the public power network. It will start up with an
initialization phase, indicated by the AEG logo, which appears on the
screen for 5 seconds. After that, you will see the following message:
UPS On
Now confirm the highlighted “UPS On” command by pressing “ENTER”.
Hold the key pressed for approx. 1 second. The UPS will synchronize
and switch into normal operating mode after just a few seconds. The
display will switch to the UPS status display.
If there are no keys pressed for 5 minutes, the display will automatically
switch back to the UPS status display. Press “▲” to return.
31
7.1.2 SWITCHING OFF UPS
UPS Off
Confirm: yes
no
If the UPS is in operation, it is possible to access the command above
by pressing “▲” when in the basic UPS status screen. Once you have
confirmed the command again, the UPS will switch off or switch to
bypass (depending on the setting selected).
To enable you to find the “UPS On” or “UPS Off” menu item more easily,
the following symbol appears above the “▲” key.
32
7.2 CONTROL PANEL
7.2.1 OVERVIEW
An essential feature of the control panel is the graphical LCD with plain
text display. In the lower section 4 buttons are available for menu
navigation, the upper range also includes 3 different colored LEDs.
Fig.: Display “UPS status” display
7.2.2 INDICATORS (LEDS)
The indicators (LEDs) show the following different modes:
Display Status Description
Red (flashing) Warning
Red
(permanently on)
Yellow and Green
(permanently on)
Green
(flashing)
Green
(permanently on)
System error
Battery mode
Bypass mode /
ECO-mode
Normal mode
(double-conversion)
7.2.3 OPERATING (NAVIGATION)
The 4 keys for navigation control the following functions:
“▲” Key: Press this key to scroll upwards in the menu levels or
to alter a value you want to set.
If you press this key in the status display, you will
access the “UPS On or Off” menu item.
“▼”Key: Press this key to scroll downwards in the menu levels
or to alter a value you want to set.
“ENTER” Key: Press this key briefly to select the corresponding
menu item. To confirm and store a menu item in the
“Settings” menu, press this key and hold it down for at
least 1 second.
“ESC” Key: Press this key to return to the previous menu level
without altering any settings. If you press this key in
the status display, you will access the main menu.
You can also temporarily disable a notice warning tone by pressing
any key.
If no key is pressed, the display returns automatically back to the
standard display after 5 minutes. Should you want to recall a specific
reading - press "freeze" menu for about 3 seconds at the same time
with the "▲" and "▼" buttons. A small key in the upper right display
indicates the setting. A new simultaneous operation of these two
buttons for 3 seconds re-cancels the setting.
33
34
7.3 DISPLAY (MAIN MENU)
Press “ESC” to access the main menu.
Main menu for the LCD display
The following figures show the display in English (to change the
language see Chapter 7.3.6 on page 41 ( “Settings”).
7.3.1 UPS STATUS DISPLAY
You can access the status screen by pressing “▲” or “▼” in the main
menu to go to “UPS Status” (the line is then highlighted) and then press
“ENTER” (automatic display after 5 min.).
The UPS status display is divided into several different sections to
retrieve the following information:
Display that summarizes all load segment-relevant input and output
parameters, including the information on operation status, the current
load and the currently available battery capacity
Messages and alarms (also see Chapter 9.1.1 on pg. 49.)
Battery display with status window and state of charge
Part 1 of the UPS status display
The display indicates the current UPS status in the top middle section.
Here is a list of the symbols used and what they mean:
Display Status
UPS is in normal / continuous doubleconversion mode. Power supply is
available
and within the acceptable tolerance range
(Mode: “High performance”).
UPS is in battery mode.
35
UPS supplies the load
via the integrated bypass.
UPS is operating in
frequency converter mode.
UPS is in standby mode. No output
voltage. Bypass deactivate.
UPS is operating in economical
mode (ECO mode).
36
UPS is testing the battery.
Display for 10 seconds after
a successful battery test.
UPS reports a defective or
disconnected battery system.
UPS is overloaded.
UPS indicates a critical error and has
switched off the UPS output.
General UPS alarm. Details can be found
in the Alarm messages and entries in the
event log.
Messages and alarms
Press “▼” to access part 2 of the UPS status display. It contains current
messages and alarms, if any. Each message or each alarm is displayed
in its own window and you can press “▼” to scroll through them.
If there is no information available, the following message will appear:
“No active alarms”.
Events are listed and stored in the “Event log” only (a separate menu
item) with the corresponding date and time.
Part 3 of the UPS display contains information on the battery status; it
can also be accessed by pressing “▼”.
Battery status display Description
Battery charge Batteries are currently charging
with constant current.
Battery float charge Batteries are currently being
supplied with constant voltage.
Battery discharge Batteries are currently discharging,
e.g. due to an upcoming power
outage.
Battery disconnected Battery system not available
because e.g. currently not
connected.
37
38
7.3.2 EVENT LOG
Up to 50 events are stored in the internal non-volatile event memory in
the UPS. The last event that occurred is the first on the list, followed by
other previous events. Similar to the messages and alarms, each event
is shown in its own window.
An event is indicated along with the date and time, followed by a
description in plain text. The numerical code facilitates error analysis and
other procedures in dealing with the event that has occurred (also see
Chapter 9.1.1 on pg. 49.). In the lower right-hand corner of the display,
you will find the total number of events already stored as well as your
position when scrolling through the window. “1/…” indicates the most
recent, last stored event (= starting position when accessed).
If there are no events stored or if the event memory has been deleted
(also see Chapter 7.3.6 on pg. 45, the following message will appear:
“No events in log”.
Accessing the event log
Access the event log by pressing “ESC” to go to the main menu and
then pressing “▲” or “▼” to go to the “Event log” menu item (line
appears highlighted) and then press “ENTER” (basis / starting point is
the UPS status display). Return to the UPS status display by pressing
“ESC” again (or automatically after 5 minutes if no other keys are
pressed).
7.3.3 MEASUREMENTS
Select this menu item to find the following measurements in this order:
Power Usage Efficiency [%]
Output
(active and apparent power)
Output
(current and power factor)
Output
(voltage and frequency)
Input
(voltage and frequency)
Battery
(voltage and charge state)
DC bus
(intermediate circuit voltage)
External battery modules
Total kWh consumption [kWh]
If you want to see any particular measurement on the screen
permanently, you can “freeze” the screen in the Measurements menu.
To do so, press “▲” and “▼” for approx. 3 seconds at the same time
until a small key appears in the upper right-hand corner of the display.
Press the two buttons again at the same time for approx. 3 seconds to
cancel this setting control.
[W] & [VA]
[A]
[V] & [Hz]
[V] & [Hz]
[V] & [%]
[V]
39
7.3.4 CONTROL
During normal mode, you can active this menu item to access
the following sub-menu items: “Go to bypass”, “Battery test” and
“Reset error state”.
Depending on the operating mode, only those sub-menu items that are
available will appear.
40
”Control” / Command Beschreibung
Go to Bypass / Normal Possibility to change
operation mode.
If the UPS is not in Normal Mode or
Bypass Mode this option is not used
and should not be displayed as a
control option.
Battery Test Schedule Battery Test:
yes | Cancel Battery test: no
Starts a manual battery test.
Reset Error State Reset Alarms: yes | no
Manually clears any latched alarms,
such as bad battery detected or DC
Bus over voltage/ under voltage.
With an active battery fault alarm,
the battery test status will also
simultaneously reset to “Not
Tested”.
7.3.5 IDENTIFICATION
Activate this menu item to view the following sub-menu items: “Type /
Model”, “Part number”, “Serial number” and finally the current “UPS
firmware” version one after the other.
41
A
A
7.3.6 SETTINGS
The following table provides you with a detailed description of the
possible user settings using the UPS operating panel:
Description Adjustable parameters Presetting
Change
language
User password [enabled<AAAA>] [disabled]
udible alarms [enabled] [disabled]
Set date
and time
[English], [German], [French],
[Spanish], [Russian]
Note: Language selection order
depends on initial selection.
If enabled, select character between
~z and digital numbers between
0~9. NOTE: If you enter an incorrect
password, the message “Incorrect
Password” appears. Press any button
to return to the password screen and
retry the password.
NOTE: If you disable audible alarms,
it takes effect instantly and remains
disabled, even after a power cycle.
This differs from the mute feature
where the horn is temporarily silenced
on any button press, but turns on
again if a new alarm is triggered.
Set Month, Day, Year, Hours and
Minutes; Date layout: mm/dd/yyyy
Time layout: hh:mm
NOTE: The date format depends on
the language selection.
NOTE: Time is a 24-hour clock.
English
disabled
enabled
03/15/2010
18:00
42
Description Adjustable parameters Presetting
Control
commands
from serial port
Output
voltage
Output
frequency
Load alarm
level
(Overload)
Power strategy [High performance mode (normal)],
Start w/o mains [enabled] [disabled]
Site wiring
fault alarm
[enabled], [disabled]
If enabled, control commands are
accepted through Serial, USB port
and cards in the communication slot,
else control is restricted to the LCD
panel of the UPS.
[200V], [208V], [220V], [230V],
[240V], [auto-sensing]
Setting only available in
UPS stand-by mode.
[50Hz], [60Hz], [auto-sensing]
Setting only available in
UPS stand-by mode.
[10%], [20%], [30%], ... [100%]
NOTE: The level can be set in 10%
increments so a possible overload is
detected early.
[Economical mode (ECO)],
[Converter mode]
Setting only available in
UPS stand-by mode.
cold Start
[enabled], [disabled]
enabled
auto-sensing
auto-sensing
100%
normal
enabled
disabled
43
A
Description Adjustable parameters Presetting
External battery
modules
Battery charged
% to restart
Configures the amount of
external battery units
[0%], [10%], [20%], ...[100%]
On battery operation the UPS output
<0>
0 %
is turned off as soon as the battery
capacity is below the selected level.
utomatic
battery tests
Periodic
[enabled], [disabled]
enabled
[daily], [weekly], [monthly] weekly
battery test
Automatic battery tests run according to “periodic battery test”, unless
disabled. During the test, the UPS transfers to Battery mode and
discharges the batteries approximately 10 seconds under the existing
load.
The “UPS on Battery” notice and the “Battery Low” alarm do not activate
during a battery test.
For automatic battery tests to run:
The “Automatic Battery Test” setting must be enabled.
The UPS must be in Normal mode, with no active alarms.
The battery system being tested must have sufficient reserve capacity.
With reference to the input voltage, the Bypass voltage window must
be within the range of tolerances.
44
A
A
Description Adjustable parameters Presetting
mbient
temperature
warning
REPO
operation
Reset
Cumulative
Consumption
kWh
Battery
limit time
uto reboot [enabled], [disabled]
[enabled], [disabled]
If enabled, UPS alarm when ambient
temperature >40 °C
[normally open], [normally closed]
Normally open means UPS makes a
shutdown by a closing input state.
Normally closed means UPS makes a
shutdown by an opening input state.
Setting only available in UPS standby mode.
[no], [yes]
If “no”, no action.
If “yes”, the Cumulative Consumption
kWh value is cleared and the date
and time stamp for this statistic is set
to the current date and time.
5h, 6h, ...14h, 15h, 16h, …999h,
disabled
Default “14h” means when work on
battery mode for more than 14 hours,
UPS will make bat low alarm and then
shutdown itself 30 minutes later even
battery voltage still above the
shutdown value.
Disabled means “No time limitation”
for battery mode.
Enabled means UPS will auto restart
to normal mode while utility recover
after the UPS has been shutdown for
battery low.
enabled
normally closed
no
14h
enabled
Description Adjustable parameters Presetting
A
uto bypass [enabled], [disabled]
enabled
“enabled” means UPS will have
bypass output when utility power on.
“disabled” means UPS will not have
bypass output when power on but
could get bypass output when UPS is
fault or overload.
Start without
battery
[enabled], [disabled]
Setting “active” means: the UPS can
disabled
be started without an inserted battery
system.
Clear
Event
Log
The number after “Total events” shows
how many events are currently stored
in the log.
Press the “ENTER” button for one
second to reset the event count to
zero and clear the log.
LCD Contrast [-5], [-4], …[-1], [0], [+1], …[+4], [+5] 0
Restore Factory
Settings
[no], [yes]
Setting only available in
no
UPS stand-by mode.
Restoring the factory settings:
Returns all user-configurable
EEPROM settings to default
factory settings
Resets all pending on/off
commands
Clears the Event Log and resets all
time stamps
Resets the battery test status
Initiates the Self Diagnostics test
The “Restore Factory Settings“ process is completed after the UPS was
switched off completely. Wait until the fans stopped to allow the UPS
internal EEPROM overwriting.
45
46
8. INTERFACES AND COMMUNICATION
8.1 RS232 AND USB COMPUTER INTERFACES
There are several different interfaces available to control the UPS and
conveniently read out status messages and measurements. The
interface log is designed to be used with “CompuWatch”, the shutdown
and UPS management software from AEG. Use the USB communication
cable, for example, that comes with the device to connect your UPS to a
PC.
The USB and the RS232 communication interface rule each other out,
i.e. either USB or RS232. Pin allocation of the RS232 Sub-D9 jack:
2 = TxD; 3 = RxD; 5 = GND.
8.2 COMMUNICATION SLOT
There is a cover on the rear panel of the UPS (see no. 7 on page 24)
remove it to install additional, optionally available communication
components, e.g.:
Relay card: Plug-in card with status messages, realized via
potential-free relay contacts (opener or closer).
Relay PRO card: As above, but with programmable pin allocation,
connection via terminal, additional option of remote
On/Off.
SNMP card: Plug-in card for the direct integration of the UPS into
the Ethernet network via RJ45 (TCP/IP).
SNMP PRO card: As above, but with the additional option of
connecting and managing an external sensor
system.
For details, please refer to the descriptions that come
with each option. Additional cards are in preparation.
The communication slot can be used in parallel to
the RS232 or USB interface.
8.3 SHUTDOWN- UND UPS MANAGEMENT SOFTWARE
The "CompuWatch" software specially developed for these purposes by
AEG continuously checks the mains supply and the UPS status.
In conjunction with the "intelligent" UPS, this ensures that the availability
of IT components and data security is guaranteed.
The "CompuWatch" shutdown software supports different operating
systems: Windows XP/Vista/7/8, Linux RedHat, Novell Netware, IBM
AIX, HP-UX, SUN Solaris, Mac OS X, ...
Fig.: Example screen "CompuWatch”
47
Refer to the manual on the CD for details about installing the
software on the various operating systems.
Download updates from www.aegps.de
48
8.4 EPO (EMERGENCY POWER OFF)
All the devices in the PROTECT C series are equipped with a
connection that allows the immediate shutdown of the UPS output to
deactivate any devices connected and does not follow the control
software shutdown process.
Note
Once the emergency power off has been activated, the UPS outputs are
voltage-free. The UPS will not return to normal operation until the
emergency power off has been confirmed/reset and a manual reboot
performed by activating the “UPS On” switch once again.
To install the Emergency Power Off, proceed as follows:
1. Check to see that the UPS is switched off and switch it off if
necessary.
2. Remove the plug from the EPO insert on the rear panel of the
UPS by unscrewing the 2 outer screws (also see pg. 24 no. 6).
3. Connect a potential-free opener contact (able to manage a
load of at least 60 Vdc/ 30 Vac 20 mA) with the pins of the
plug.
4. To do so, use a flexible wire with a diameter of min. 0.5 mm
or max. 2.5 mm
2
. Replace the plug and lock the insert into
2
place in the base by tightening the outer screws.
Note
If you want to use a closer contact rather than an opener contact, go to
“Settings” in the main menu and set “REPO operation” to “normally
open”.
The Emergency Power Off installed only switches off the UPS voltage.
This is done electronically and is not the same as an EMERGENCY
STOP system corresponding to DIN EN ISO 13850.
9. TROUBLE SHOOTING
9.1 MALFUNCTIONS
The PROTECT C issues detailed error messages to help you or the
maintenance staff to localize and interpret any malfunctions that may
occur quickly and with high precision. In the following, please find
process / solution suggestions to eliminate the problem that has
occurred. If you cannot solve the current problem, terminate the entire
process, switch the UPS off and disconnect it from the power supply. In
this case, call our hotline (see page 7).
Make sure that you have the serial number of the device and the
purchasing date handy. The hotline will provide you with technical
support and tell you what to do after you have described the problem
.
9.1.1 ALARM- / ERROR MESSAGES
Alarm or Notice Possible cause Remark / Action
UPS On Bypass
(Notice #169)
UPS has been manually
or automatically switched
to bypass operation.
49
The equipment
transferred to bypass
utility power.
Battery mode is not
available and your
equipment is not
protected; however, the
utility power continues
to be passively filtered
by the UPS. Check for
one of the following
alarms: over temperature, overload, or
UPS failure.
50
A
A
A
Alarm or Notice Possible cause Remark / Action
UPS on Battery
(Notice #168)
Intermittent Alarm
Battery
Disconnected
(Alarm #199)
Continuous Alarm
Low Battery
Warning
(Alarm #56)
Intermittent Alarm
Shutdown Imminent
(Alarm #55)
Intermittent Alarm
Battery Test Failed
(Alarm #191)
Intermittent Alarm
utility failure has
occurred and the UPS
is in Battery mode.
The UPS does not
recognize the internal
batteries.
The battery voltage is
lower than the batteries
disconnected level that is
defined for this UPS. This
might be because of a
blown fuse, intermittent
battery connection, or a
battery cable is
disconnected.
The battery time remaining or battery capacity is
lower than the battery
low warning level that is
defined for this UPS.
The communication to
external devices stops
because the UPS has
entered a state where it
might abruptly stop
operating without further
notice unless utility power
returns.
weak battery string was
detected during the last
battery test.
The UPS is powering
the equipment with
battery power. Prepare
your equipment for
shutdown.
Make sure that all
batteries are correctly
connected. If the
condition persists,
contact your service
representative.
This warning is
approximate. The actual
time to shutdown might
vary depending on the
UPS load and presence
of an extended battery
module.
The alarm is issued
when the battery time
remaining reaches zero.
ll connected devices
should have already
shut down gracefully.
This is a warning notice.
Replace the batteries
soon.
51
A
A
Alarm or Notice Possible cause Remark / Action
Service Battery
(Alarm #149)
Continuous Alarm
Utility Not Present
(Alarm #59)
Input AC Over
Voltage
(Alarm #6)
Intermittent Alarm
Input AC Under
Voltage
(Alarm #7)
Intermittent Alarm
Input Under/Over
Frequency
(Alarm #8)
Intermittent Alarm
Site Wiring Fault
(Alarm #194)
Intermittent Alarm
Remote Emergency
Power Off
(Alarm #12)
Intermittent Alarm
faulted battery string
has been detected and
as a result, the charger
is disabled.
The utility power level
has fallen below the
Utility Not Present
threshold.
The utility power voltage
exceeds the maximum
operating range.
The utility power voltage
is below the minimum
operating range.
The utility power
frequency is out of
usable frequency
range.
n alarm triggers when
the difference between
the ground and neutral
voltage.
The external contacts
in the rear of the
uninterruptible power
supply are configured
for remote emergency
power-off operation
and they are activated.
Contact your service
representative.
The uninterruptible
power supply transfers
to Battery mode if
supporting the load. The
uninterruptible power
supply shuts down if it is
not supporting the load.
The uninterruptible
power supply transfers
to Battery mode if
supporting load.
The uninterruptible
power supply transfers
to Battery mode if
supporting load.
The UPS transfers to
Battery mode if
supporting load.
Have a qualified
electrician correct the
wiring problem. If the
uninterruptible power
supply is not wired with
a neutral wire, change
the Site Fault to
“disabled” in the
Settings menu.
The UPS deenergizes
the load and enters
Standby mode. For
more information, see
“EPO (Emergency
Power Off)” in Chapter
8.4. on page 48.
52
A
Alarm or Notice Possible cause Remark / Action
Output Overload
(Alarm #25)
Intermittent Alarm
Battery DC Over
Voltage
(Alarm #68)
Intermittent Alarm
Charger Failure
(Alarm #34)
Continuous Alarm
Output Short Circuit
(Alarm #58)
Intermittent Alarm
Heat sink Over
Temperature
(Alarm #73)
Intermittent Alarm
The load level is at
or has exceeded the
configurable threshold
limit for a Overload
condition.
The battery voltage
level has exceeded the
maximum allowable
limits.
battery charger fault
has been detected.
The uninterruptible
power supply has
detected abnormal
low impedance that
placed on its output
and considers it a short
circuit.
The uninterruptible
power supply has
detected that one of its
heat sinks has exceeded
the maximum defined
operating temperature.
Possible fan failure
(see below).
The UPS can support
the load indefinitely at
this load level.
The alarm clears when
the load drops below
5% of the set point.
The uninterruptible
power supply turns off
the charger until the
next power recycle.
Contact your service
representative.
The UPS turns off the
charger until the next
power recycle. Contact
your service
representative.
The uninterruptible
power supply operates as
a constant-current
source (3 x I
shuts down after five
cycles (100ms).
Make sure that the fans
are spinning and that
the air intake vents on
the uninterruptible
power supply are not
blocked. After the
maximum temperature
is reached, the
uninterruptible power
supply shuts down.
) and
N
Alarm or Notice Possible cause Remark / Action
Fan Failure
(Alarm #193)
Continuous Alarm
Fatal EEPROM
Fault
(Alarm #53)
Continuous Alarm
The uninterruptible
power supply has
detected that one or
more fans are not
functioning correctly.
There is EEPROM
data corruption due
to a failed device or
incorrect flash upgrade.
This is an alarm only.
Contact your service
representative
immediately and
remove the load.
Contact your service
representative.
53
54
10. MAINTENANCE
The PROTECT C consists of advanced and resistant components.
To guarantee a continuous and high availability it is recommended to
check the unit (especially the batteries and the fans) in regular intervals
(at least every 6 months).
Caution!
Follow safety and security regulations unconditionally!
10.1 BATTERY CHARGING
The battery is automatically charged when the mains is present,
irrespective of the operating mode. This is signaled by the "Line"
LED lighting up (refer to 2.3 on page 13).
10.2 MAINTENANCE
The following maintenance work should be performed:
Task Interval Described in
Visual check 6 months chapter 10.2.1
Battery /
fan check
6 months chapter 10.2.2 / 10.2.3
10.2.1 VISUAL CHECK
When visually checking the unit, check whether:
there is any mechanical damage or foreign bodies can
be found in the system,
any conductive dirt or dust has accumulated in the unit,
accumulation of dust affects heat supply and dissipation.
Caution!
PROTECT C must be disconnected from the power supply
prior to carrying out the following work.
55
If large quantities of dust have accumulated, the unit should, as a
precaution, be cleaned with dry compressed air, in order to ensure
adequate heat dissipation.
The intervals at which visual checks should be performed are largely
determined by the site conditions.
10.2.2 CHECKING THE BATTERY
Progressive ageing of the battery system can be detected by regular
capacity checks. Every 6 months, perform measurements to compare
the achievable standby times, e.g. by simulating a mains failure. In this
case, the load should always have approximately the same capacity
demand. Please contact our hotline if the time drops drastically
compared to the previous measurement (refer page 7).
10.2.3 FAN CHECKING
Regularly check the fans for dust build-up and noticeably untypical noise
development. Clean the intake openings if they are blocked. Contact our
hotline if a fan is running unusually loud or irregularly (refer page 7).
10.3 BATTERY REPLACEMENT
Caution!
A battery can present a risk of electrical shock and can be very
dangerous if handled improperly.
The following precautions should be observed before replacing the
batteries:
Remove rings, watches and other metal objects.
If the battery replacement kit is damaged in anyway or shows signs of
leakage, contact your dealer immediately.
Properly recycle or dispose of used batteries. Do not dispose of
batteries in a fire. The batteries may explode.
56
Note
If the UPS will be operated with additional external battery packs we
recommend from technical point of view to replace all battery systems at
the same time. Replace the EBM battery system same as the UPS
replacement, ensure a proper connection..
Disposal of waste batteries (applicable in the European Union and
other European countries with separate collection systems)
This symbol on the battery or on the packaging indicates that the battery
provided with this product shall not be treated as household waste. On
certain batteries this symbol might be used in combination with a
chemical symbol. The chemical symbol “Pb” (lead) is added if the battery
contains more than 0.4% lead.
By ensuring these batteries are disposed of correctly, you will help
prevent potentially negative consequences for the environment and
human health which could otherwise be caused by inappropriate waste
handling of the battery. The recycling of the materials will help to
conserve natural resources.
In case of products that for safety, performance or data integrity reasons
require a permanent connection with an incorporated battery, this battery
should be replaced by qualified service staff only.
To ensure that the battery will be treated properly, hand over the product
at end-of-life to the applicable collection point for the recycling of
electrical and electronic equipment.
For more detailed information about recycling of this battery, please
contact your local Civic Office, your household waste disposal service or
the shop where you purchased the product.
11. STORAGE, DISMANTLING AND DISPOSAL
11.1 STORAGE
Long storage times without charging or discharging the battery at regular
intervals may lead to permanent damage of the battery..
Long storage times without charging or discharging the battery at regular
intervals may lead to permanent damage of the battery.
If the battery is stored at room temperature (20° C to 30° C) it will
automatically discharge at a rate of 3 - 6% per month due to internal
reactions. Storing the battery at temperatures above room temperature
should be avoided. A high storage temperature also means greater
battery self-discharge. Batteries that are stored at room temperature
should be recharged every six months to maintain their full capacity and
service life.
Connect PROTECT C to the mains before putting it into storage, in order
to make sure that the battery is fully charged. The charging time should
at least match the time specified in chapter 10.1 battery charging.
57
11.2 DISMANTLING
The system is dismantled in reverse order of the installation instructions.
11.3 DISPOSAL
In the interest of environmental protection and recycling, please dispose
of the individual system components in accordance with the regulations
and legal guidelines when permanently taking the system out of
operation. Please consider that infringements to these regulations may
result in civil or criminal prosecution.
Disposal of old electrical & electronic equipment (applicable in
the European Union and other European countries with separate
collection systems).
58
This symbol on the product or on is packaging indicates that this product
shall not be treated as household waste. Instead it shall be handled over
the applicable collection point for the recycling of electrical and electronic
equipment.
By ensuring this product is disposed of correctly, you will help prevent
potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this
product. The recycling of materials will help to conserve natural
resources.
For more detailed information about recycling of this product, please
contact your local Civic Office, your household waste disposal service or
the shop where you purchased the product.
12. GLOSSARY
12.1 TECHNICAL TERMS
DC/DC Booster Circuit technology to boost the direct voltage on
Device
protection
IGBT Insulated Gate Bipolar Transistor
Class D See device protection
LED Light Emitting Diode
PFC Power Factor Correction
PWM Pulse Width Modulation
SNMP Simple Network Management Protocol
59
a higher voltage level
Technology term of the surge voltage protection:
the conventional surge voltage protection consists
of a lightning current protection (class B, class I), a
surge voltage protection (class C, class II) and an
equipment protection (class D, class III)
The latest design of high-performance transistors with
minimum control power requirement (MOSFET
structure) and minimum losses on the output side
(structure of a bipolar transistor)
Electronic semiconductor component, commonly
called light diode. Used for optical signalling.
Circuitry to minimize system perturbation (especially
important when connecting non-linear loads)
Here: Circuit technology for generating a sinusoidal
voltage of the highest quality from an existing DC
voltage
common protocol in networks to manage / control
appliances
60
VFD Output Voltage and Frequency Dependent from mains
VI Output Voltage Independent from mains supply
VFI Output Voltage and Frequency Independent
supply. The UPS output depends of mains voltage
and frequency variations. Former notation: OFFLINE
The UPS output is independent of mains voltage and
frequency variations. The mains voltage however is
rectified by electronic / passive voltage regulators.
Former notation: LINE-INTERACTIVE
from mains supply
The UPS output is independent of mains voltage and
frequency variations. Former notation: ONLINE
61
A
A
12.2 KEY WORD REGISTER
A
ssembly
utonomy time
B
Battery extension
Battery mode
Battery test
Bypass mode
C
CE - Certificate
Cold Start
Communication
Connections
Control Panel
D
Device Overload
Dimensions
Display
Display Elements
E
Emergency
Shutdown
G
Guidelines
H
Hotline
I
(Initial) Start-up
Indicators
Installation sites
Interfaces (PC)
23
12
27
35, 37
36, 39
32
20
18, 42
46
23, 24
32
29
14
14, 31
34
48
15
7
31
32
22
46
M
Malfunctions
Measurement indicator
N
Normal mode
O
Operating States
Overload
P
Power supply
R
RS 232 interface
S
Safety Instructions
Settings
Status Display
Storage
System Description
T
Table of Contents
Technical Information
U
USB
W
Website
Weights
What’s included
49
39
31
9
12
28
25, 46
16
41
34
57
9
4
11
25, 46
7
14
21
62
NOTES NOTES
NOTES
63
Guarantee certificate
Model:
Serial-no.:
Date of purchase:
Trading stamp / Signature
Specifications are subject to change without notice
OPERATING INSTRUCTIONS
8000055650 BAL, EN
AEGPS – Protect C - EN - 08/2014 V1 - T echnical data in this document does not contain any binding guarantees or warranties. Content only serves for inform ation purposes and can be modified at any time.
We will make binding commitments only upon receipt of concrete enquiries and c ustomer notification of the relevant conditions. Due to the non-binding nat ure of these terms, we assume liability neith er for the
accuracy nor completeness of the data prov ided here. AEG is a registered trademark used under license from AB Electrolux.
Emil-Siepmann-Str. 32
59581 Warstein-Belecke – Germany
Phone: +49 2902 763100
www.aegps.com
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