User’s Manual
2 -
© 2015. All Rights Reserved. Aspire ES 15
Covers: Aspire ES1-522 / ES1-521 / ES1-520 This revision: April 2015
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Open the Acer Portal app from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID.
There are three great reasons for you to get an Acer ID:
•Build Your Own Cloud with Acer BYOC.
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For more information, please visit the Acer BYOC website:
www.acer.com/byoc-start
Important
This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________
Table of contents - 3
TABLE OF CONTENTS
First things first |
6 |
Your guides ............................................. |
6 |
Basic care and tips for using your |
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computer.................................................. |
6 |
Turning your computer off........................... |
6 |
Taking care of your computer ..................... |
7 |
Taking care of your AC adapter.................. |
7 |
Cleaning and servicing................................ |
8 |
Your Acer notebook tour |
9 |
Screen view............................................. |
9 |
Keyboard view....................................... |
10 |
Left view ............................................... |
11 |
Information on USB 3.0............................. |
11 |
Right view ............................................. |
11 |
Rear view .............................................. |
12 |
Base view .............................................. |
13 |
Using the keyboard |
14 |
Lock keys and embedded numeric |
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keypad................................................... |
14 |
Hotkeys..................................................... |
15 |
Windows keys........................................ |
16 |
Securing your computer |
40 |
Using a computer security lock.............. |
40 |
Using passwords ................................... |
40 |
Entering passwords .................................. |
41 |
Power management |
42 |
Saving power......................................... |
42 |
Battery pack |
44 |
Battery characteristics ........................... |
44 |
Charging the battery ................................. |
44 |
Optimizing battery life ............................... |
45 |
Checking the battery level......................... |
46 |
Battery-low warning .................................. |
46 |
Traveling with your computer |
47 |
Disconnecting from the desktop ............ |
47 |
Moving around....................................... |
47 |
Preparing the computer ............................ |
47 |
What to bring to meetings......................... |
48 |
Taking the computer home.................... |
48 |
Preparing the computer ............................ |
48 |
What to take with you................................ |
49 |
Special considerations.............................. |
49 |
Setting up a home office ........................... |
49 |
Precision Touchpad |
17 |
Traveling with the computer................... |
49 |
Recovery |
19 |
Creating a recovery backup................... |
19 |
Creating a drivers and applications |
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backup................................................... |
21 |
Recovering your system........................ |
23 |
Reinstalling drivers and applications......... |
24 |
Returning to an earlier system snapshot .. |
26 |
Returning your system to its factory |
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condition.................................................... |
27 |
Recovering from Windows........................ |
27 |
Recovering from a recovery backup ......... |
30 |
Connecting to the Internet |
33 |
Preparing the computer ............................ |
50 |
What to take with you................................ |
50 |
Special considerations.............................. |
50 |
Traveling internationally......................... |
50 |
Preparing the computer ............................ |
50 |
What to bring with you .............................. |
51 |
Special considerations.............................. |
51 |
Memory card reader |
53 |
Connectivity options............................... |
53 |
Video and audio connectors |
55 |
HDMI |
56 |
Connecting with a cable ........................ |
33 |
Built-in network feature ............................. |
33 |
Connecting wirelessly............................ |
33 |
Connecting to a wireless LAN................... |
34 |
Connecting to a 3G network ..................... |
34 |
Using a Bluetooth connection |
35 |
Enabling and disabling Bluetooth .......... |
35 |
Enable Bluetooth and add a device .......... |
35 |
Acer Bluelight Shield |
37 |
BIOS utility |
39 |
Boot sequence....................................... |
39 |
Setting passwords ................................. |
39 |
Universal Serial Bus (USB) |
57 |
Frequently asked questions |
59 |
Requesting service ................................ |
61 |
Tips and hints for using Windows 8.1.... |
63 |
How do I get to Start? ............................... |
63 |
What are "Charms?" ................................. |
63 |
Can I boot directly to the desktop? ........... |
64 |
How do I jump between apps?.................. |
64 |
How do I turn off my computer?................ |
64 |
How do I unlock my computer?................. |
64 |
How do I set the alarm?............................ |
66 |
Where are my apps?................................. |
67 |
What is a Microsoft ID (account)?............. |
68 |
How do I add a favorite to Internet |
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Explorer?................................................... |
69 |
4 - Table of contents |
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How do I check for Windows updates?..... |
69 |
Where can I get more information?........... |
69 |
Troubleshooting..................................... |
70 |
Troubleshooting tips.................................. |
70 |
Error messages......................................... |
70 |
Protecting your computer.......................... |
72 |
Choose an Internet Service Provider........ |
72 |
Network connections................................. |
74 |
Surf the Net!.............................................. |
76 |
Security..................................................... |
76 |
Internet and online security |
72 |
Playing Blu-Ray or DVD movies |
83 |
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First steps on the net............................. |
72 |
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Getting started...
In this section you will find:
•Useful information on caring for your computer and your health
•Where to find the power button, ports and connectors
•Tips and tricks for using the touchpad and keyboard
•How to create recovery backups
•Guidelines for connecting to a network and using Bluetooth
•Information on using Acer’s bundled software
6 - First things first
We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs.
To help you use your Acer notebook, we have designed a set of guides:
First off, the Setup Guide helps you get started with setting up your computer.
The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains general regulations and safety notices for your notebook. It is available from the desktop; double-click the Help icon and click User’s Manual in the menu that opens.
To turn the power off, do any of the following:
•Use the Windows shutdown command: Press the Windows key + <C>, click Settings > Power then click Shut Down.
If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it into Hibernate by pressing the power button.
First things first - 7
You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>.
Note
If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.
Your computer will serve you well if you take care of it.
•Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
•Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).
•Do not subject the computer to magnetic fields.
•Do not expose the computer to rain or moisture.
•Do not spill water or any liquid on the computer.
•Do not subject the computer to heavy shock or vibration.
•Do not expose the computer to dust or dirt.
•Never place objects on top of the computer.
•Do not slam the computer display when you close it.
•Never place the computer on uneven surfaces.
Here are some ways to take care of your AC adapter:
•Do not connect the adapter to any other device.
•Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic.
•When unplugging the power cord, do not pull on the cord itself but pull on the plug.
•The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension
8 - First things first
cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.
When cleaning the computer, follow these steps:
1.Turn off the computer.
2.Disconnect the AC adapter.
3.Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If either of the following occurs:
• The computer has been dropped or the body has been damaged;
• The computer does not operate normally
See Frequently asked questions on page 56.
Your Acer notebook tour - 9
After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer.
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Web camera for video |
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Webcam |
communication. |
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that the webcam is active. |
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Screen |
Displays computer output. |
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10 - Your Acer notebook tour
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Power button |
Turns the computer on and off. |
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For entering data into your computer. |
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Keyboard |
See "Using the keyboard" on page |
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Touch-sensitive pointing device.
The touchpad and selection buttons form a single surface.
3Touchpad Press down firmly on the touchpad
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surface to perform a left click. |
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Press down firmly on the lower right |
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corner to perform a right click. |
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Microphone |
Internal microphone for sound |
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recording. |
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Power indicator |
Indicates the computer’s power |
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status. |
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Indicates battery status. |
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Charging: The light is amber when |
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Battery indicator |
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the battery is charging. |
Fully charged: The light is blue.
Your Acer notebook tour - 11
1 2 3
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Description |
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Kensington lock slot
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Connects to a Kensingtoncompatible computer security lock.
Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer.
Insert the lock into the notch and turn the key to secure the lock. Keyless models are also available.
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USB port |
Connects to USB devices. |
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SD card reader |
Accepts one Secure Digital card |
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(SD or SDHC). |
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•USB 3.0 compatible ports are blue.
•Compatible with USB 3.0 and earlier devices.
•For optimal performance, use USB 3.0-certified devices.
•Defined by the USB 3.0 specification (SuperSpeed USB).
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Optical drive |
Internal optical drive; accepts CDs or |
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DVDs. |
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12 - Your Acer notebook tour
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Description |
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Optical disk access |
Lights up when the optical drive is |
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active. |
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Optical drive eject |
Ejects the optical disk from the drive. |
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button |
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Ejects the optical drive tray when the |
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Emergency eject |
computer is turned off. |
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hole |
Carefully insert a straightened paper |
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clip to eject the optical drive tray.
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DC-in jack |
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Headset/speaker |
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Connects to audio devices (e.g., |
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speakers, headphones) or a headset |
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jack |
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with microphone. |
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USB ports |
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Connect to USB devices. |
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HDMI port |
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Supports high-definition digital video |
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Ethernet (RJ-45) |
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Connects to an Ethernet 10/100/ |
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port |
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1000-based network. |
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Ventilation and |
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Allows the computer to stay cool. |
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Do not cover or obstruct the |
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cooling fan |
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openings. |
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Your Acer notebook tour - 13
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Icon |
Item |
Description |
1 |
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Speakers |
Deliver stereo audio output. |
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Simulates removing and reinstalling |
2 |
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Battery reset |
the battery. |
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pinhole |
Insert a paperclip into the hole and |
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press for four seconds. |
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Ventilation and |
Allows the computer to stay cool. |
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Do not cover or obstruct the |
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cooling fan |
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openings. |
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14 - Using the keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.
The keyboard has three lock keys which you can toggle on and off.
Lock key |
Description |
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Caps Lock |
When Caps Lock is on, all alphabetic characters |
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typed are in uppercase. |
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When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator
Num Lock (complete with the arithmetic operators +, -, *, and /). <Fn> + <F11> Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the screen moves one line up Scroll Lock or down when you press the up or down arrow keys <Fn> + <F12> respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired access |
Num Lock on |
Num Lock off |
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Number keys on |
Type numbers in a normal |
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embedded keypad |
manner. |
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Cursor-control keys |
Hold <Shift> while using |
Hold <Fn> while |
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on embedded |
using cursor-control |
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keypad |
cursor-control keys. |
keys. |
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Main keyboard |
Hold <Fn> while typing |
Type the letters in a |
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letters on embedded |
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keys |
normal manner. |
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keypad. |
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Using the keyboard - 15
The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey |
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Icon |
Function |
Description |
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<Fn> + <F3> |
Airplane mode |
Turns on / off the computer's |
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network devices. |
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<Fn> + <F4> |
Sleep |
Puts the computer in Sleep |
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Switches display output |
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<Fn> + <F5> |
Display toggle |
between the display screen, |
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connected) and both. |
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Turns the display screen |
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<Fn> + <F6> |
Display off |
backlight off to save power. |
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Press any key to return. |
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<Fn> + <F7> |
Touchpad |
Turns the built-in touchpad on |
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and off. |
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<Fn> + <F8> |
Speaker toggle |
Turns the speakers on and |
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off. |
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<Fn> + <F11> |
NumLk |
Turns the embedded numeric |
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<Fn> + <F12> |
Scr Lk |
Turns the scroll lock feature |
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<Fn> + < |
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Brightness up |
Increases the screen |
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brightness. |
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<Fn> + < |
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Brightness |
Decreases the screen |
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down |
brightness. |
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<Fn> + < |
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Volume up |
Increases the sound volume. |
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<Fn> + < |
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Volume down |
Decreases the sound volume. |
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<Fn> + |
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Play/Pause |
Play or pause a selected |
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<Home> |
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media file. |
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<Fn> + |
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Stop |
Stop playing the selected |
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media file. |
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16 - Using the keyboard
Hotkey |
Icon |
Function |
Description |
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<Fn> + |
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Previous |
Return to the previous media |
<Pg Dn> |
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file. |
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<Fn> + |
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Next |
Jump to the next media file. |
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The keyboard has two keys that perform Windows-specific functions.
Key Description
Pressed alone it returns to the Start screen or to
Windows key return to the last open app.
It can also be used with other keys for special functions, please check Windows Help.
Application
This key has the same effect as clicking the right
key
mouse button; it opens the application's context menu.
Precision Touchpad - 17
The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Microsoft introduced the Precision Touchpad (PTP) for Windows 8.1 (and later Windows versions) in order to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers.
Note
Support for touchpad gestures depends on the active application.
Single-finger slide
Slide a finger across the touchpad to move the cursor.
Single-finger press or tap
Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.
Two-finger press
Lightly tap the touchpad with two fingers to perform a 'right click' . In the Start screen, this will toggle the app commands, in most apps this will open a context menu related to the selected item.
Swipe in from edge
Access Windows tools by swiping into the center of the touchpad from the right or left edge.
Swipe in from right: Toggle the charms.
Swipe in from left: Switch to the previous app.
18 - Precision Touchpad
Two-finger slide
Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.
Two-finger pinch
Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.
The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement.
Note
The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.
Recovery - 19
If you are having trouble with your computer, and the frequently asked questions (see Frequently asked questions on page 59) do not help, you can 'recover' your computer - i.e. return it to an earlier state.
This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup.
Note
Acer Recovery Management is only available with a pre-installed Windows operating system.
Important
We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible.
In certain situations a full recovery will require a USB recovery backup.
To reinstall from a USB storage drive, you must first create a recovery backup. The recovery backup includes the entire original contents of your computer’s hard drive, including Windows and all factory-loaded software and drivers. Using this backup will restore your computer to the same state as when you purchased it, while giving you an option to retain all settings and personal data.
Note
Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger.
20 - Recovery
1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.
2.Click Create Factory Default Backup. The Recovery Drive window opens.
Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup.
3.Plug in the USB drive then click Next.
Recovery - 21
•Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger.
4.You will be shown the backup progress on the screen.
5.Follow the process until it completes.
6.After creating the recovery backup, you can choose to delete the recovery information on your computer. If you delete this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer.
7.Unplug the USB drive and label it clearly.
Important
Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
To create a Drivers and Applications Backup, that contains the factory-loaded software and drivers needed by your computer, you
22 - Recovery
may use either a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs.
1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.
2.Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then click Next.
•If you are using a USB drive, make sure your USB drive has enough capacity before continuing.
•If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs.
3.Click Start to copy files.You will be shown the backup progress on the screen.
4.Follow the process until it completes:
•If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it
Recovery - 23
with a permanent marker.
If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Important
Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'. Make sure you keep the backup in a safe place that you will remember.
To recover your system:
1.Perform minor fixes.
If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers.
To reinstall software and drivers that were pre-installed at the factory, see Reinstalling drivers and applications on page 24. For instructions on reinstalling software and drivers that were not pre-installed, see that product’s documentation or support Web site.
2.Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly.
For instructions, see Returning to an earlier system snapshot on page 26.
3.Reset your operating system.
If nothing else has solved the problem and you want to reset your system, but keep your user information, see Returning your system to its factory condition on page 27.
4.Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your system to factory condition, see Returning your system to its factory condition on page 27.
24 - Recovery
As a troubleshooting step, you may need to reinstall the applications and device drivers that came pre-installed on your computer from the factory. You can reinstall using either your hard drive or the backup you have created.
•Other applications - If you need to reinstall software that did not come pre-installed on your computer, you need to follow that software’s installation instructions.
•New device drivers - If you need to reinstall device drivers that did not come pre-installed on your computer, follow the instructions provided with the device.
If you are reinstalling using Windows and the recovery information stored on your computer:
1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.
2.Click Reinstall Drivers or Applications.
Recovery - 25
3.You should see the Contents section of the Acer Resource Center.
Images for reference only.
4.Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall.
If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive:
1.Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port.
•If you inserted a DVD wait for Acer Resource Center to start.
•If Acer Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical drive icon.
•If you are using a USB drive, press the Windows key + <E>, then double-click on the drive that contains the backup. Double-click on ResourceCenter.