AASTRA 9480i CT User Manual
9480i CT IP Phone
9480i CT IP Phone
User Guide
Release 2.4
41-001181-02
Rev 00
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or
unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors
or omissions contained within this documentation. The information contained in this documentation is subject to change without
notice.
Copyright 2008 Aastra Telecom. www.aastratelecom.com
All Rights Reserved.
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal,
worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license
to use Software in object form solely with the Equipment for which the Software was
intended. This Product may integrate programs, licensed to Aastra by third party
Suppliers, for distribution under the terms of this agreement. These programs are
confidential and proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the
jurisdiction of the Customer. In addition, these confidential and proprietary programs are
works conforming to the requirements of Section 401 of title 17 of the United States Code.
Customer shall not disclose to any third party such confidential and proprietary programs
and information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software
furnished in object code form. Customer shall not modify, copy, reproduce, distribute,
transcribe, translate or reduce to electronic medium or machine readable form or
language, derive source code without the express written consent of the Seller and its
Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies thereof, are
and shall remain the property of Seller and its Suppliers and are subject to the terms and
conditions of this agreement. All rights reserved.
Software License Agreement
Customer's use of this software shall be deemed to reflect Customer's agreement to abide
by the terms and conditions contained herein. Removal or modification of trademarks,
copyright notices, logos, etc., or the use of Software on any Equipment other than that for
which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall
immediately discontinue use and destroy or return to Seller all licensed software and other
confidential or proprietary information of Seller. In no event shall Seller or its suppliers or
licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to use the
software, even if Seller has been advised of the possibility of such damages.
iii
Table of Contents
Software License Agreement ...................................................................................................... iii
Table of Contents ..........................................................................................................................v
About this Guide ...........................................................................................................................1
Documentation ..........................................................................................................................1
Introduction ...................................................................................................................................2
Phone Features ..........................................................................................................................2
Requirements ............................................................................................................................3
Installation and Setup ................................................................................................................3
Getting Started ..............................................................................................................................4
Plugging in and Starting the Phone ...........................................................................................4
Network Connected/Network Disconnected ............................................................................7
Idle Screen ................................................................................................................................8
IP Phone Keys and Key Descriptions ........................................................................................12
Key Descriptions .....................................................................................................................12
Methods for Customizing Your Phone ......................................................................................15
Phone Options via the IP Phone UI ........................................................................................15
Phone Options via the Aastra Web UI ....................................................................................18
Phone Status ................................................................................................................................22
Phone Status via IP Phone UI .................................................................................................22
Finding Your Phone’s IP Address ...........................................................................................23
Phone Status via the Aastra Web UI .......................................................................................24
Customizing Your Phone ............................................................................................................27
Ring Tones and Tone Sets .......................................................................................................27
Contrast Level .........................................................................................................................30
Backlight .................................................................................................................................31
Live Dialpad ...........................................................................................................................33
Set Audio ................................................................................................................................34
Time and Date .........................................................................................................................37
Language .................................................................................................................................43
User Password .........................................................................................................................50
Resetting a User Password ......................................................................................................52
Restarting Your Phone ............................................................................................................53
Phone Lock .............................................................................................................................54
Defining an Emergency Dial Plan ..........................................................................................56
Table of Contents
v
Table of Contents
Line Keys and Softkeys ..............................................................................................................58
Multiple Line and Call Appearances ......................................................................................58
Softkeys ..................................................................................................................................59
State-Based Softkey ................................................................................................................61
Line Key .................................................................................................................................64
Creating a Speeddial Key .......................................................................................................67
Editing Speeddial Keys ...........................................................................................................74
"Do not Disturb" (DND) Key .................................................................................................78
Busy Lamp Field (BLF) Key ..................................................................................................80
BLF List Key ..........................................................................................................................82
Automatic Call Distribution (ACD) Key (for Sylantro Servers) ............................................84
Table of Contents
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ...................................89
XML Key ................................................................................................................................93
WebApps Key .........................................................................................................................98
Flash Key ..............................................................................................................................100
Sprecode Key ........................................................................................................................101
Park/Pickup Keys ..................................................................................................................102
Last Call Return (lcr) Key (Sylantro Servers only) ..............................................................109
Call Forward Key ..................................................................................................................111
BLF/Xfer ...............................................................................................................................112
Speeddial/Xfer ......................................................................................................................114
Services Key .........................................................................................................................116
Directory Key .......................................................................................................................118
Callers List Key ....................................................................................................................120
Intercom Key ........................................................................................................................122
Phone Lock Key ....................................................................................................................124
Paging Key (Sends the RTP Stream) ....................................................................................126
None Key ..............................................................................................................................129
Empty Key ............................................................................................................................130
Deleting a Key .....................................................................................................................131
vi
Table of Contents
Making Calls .............................................................................................................................132
Dialing a Number ..................................................................................................................132
Pre-dialing a Number ............................................................................................................133
Using Handsfree Speakerphone ............................................................................................133
Using a Headset ....................................................................................................................134
Using Intercom .....................................................................................................................135
Redial ....................................................................................................................................137
Mute ......................................................................................................................................138
Receiving Calls ..........................................................................................................................139
Answering an Incoming Call ................................................................................................139
Sending an Incoming Call to Voicemail ...............................................................................140
Handling Calls ...........................................................................................................................141
Placing a Call on Hold ..........................................................................................................141
Transferring Calls .................................................................................................................143
Conferencing Calls ...............................................................................................................145
Ending Calls ..........................................................................................................................150
Managing Calls .........................................................................................................................151
Directory List ........................................................................................................................151
Callers List ............................................................................................................................162
Account Configuration (DND and Call Forwarding) ...........................................................167
Missed Calls Indicator ..........................................................................................................189
Voicemail ..............................................................................................................................190
Cordless Handset ......................................................................................................................191
Handset Keys ........................................................................................................................191
Handset Key Descriptions ....................................................................................................192
Accessing Options on the Cordless Handset ...........................................................................194
Intercom ................................................................................................................................194
Language ...............................................................................................................................195
Ring Tone ..............................................................................................................................195
Custom Name .......................................................................................................................196
Call timer ..............................................................................................................................196
Vibrate ...................................................................................................................................196
Handset Pairing/Unpairing ...................................................................................................197
Key Lock On or Off ..............................................................................................................197
Table of Contents
vii
Table of Contents
Backlight ...............................................................................................................................197
Silent Alert ............................................................................................................................198
Finding the Phones’s IP Address using the Handset .............................................................198
Feature Keys on the Handset ................................................................................................199
Idle Mode ..............................................................................................................................202
Handset Icons and Status Messages ......................................................................................202
Multifunction Handset LED Indicator ..................................................................................203
Using Handset Keys ..............................................................................................................203
Battery Charging ...................................................................................................................205
Volume Control ....................................................................................................................206
Directory – Cordless Handset ...............................................................................................206
Table of Contents
Callers List - Cordless Handset ............................................................................................209
Making Calls from Cordless Handset .....................................................................................212
Pre-dialing a Number ............................................................................................................212
Using a Headset ....................................................................................................................212
Receiving Calls .....................................................................................................................212
Call Privacy ...........................................................................................................................212
Ending Calls ..........................................................................................................................214
Pairing and Unpairing Cordless Handset to Base .................................................................215
Pairing/Unpairing the Handset ..............................................................................................215
Additional Features ..................................................................................................................222
Star Codes .............................................................................................................................222
Suppress DTMF Playback ....................................................................................................222
Display DTMF Digits ...........................................................................................................224
Enable/Disable Call Waiting .................................................................................................226
Play Call Waiting Tone .........................................................................................................228
Stuttered Dial Tone ...............................................................................................................229
XML Beep Support ...............................................................................................................230
Status Scroll Delay ................................................................................................................231
Incoming Call Interrupts Dialing ..........................................................................................232
Switch UI Focus to Ringing Line .........................................................................................234
Preferred Line and Preferred Line Timeout ..........................................................................235
Goodbye Key Cancels Incoming Calls .................................................................................237
UPnP Mapping Lines (for remote phones) ...........................................................................239
viii
Table of Contents
Message Waiting Indicator ...................................................................................................241
Incoming Intercom Call Features .........................................................................................242
Using Redial Key for “Last Number Redial” .......................................................................245
Group RTP Paging (receives RTP streams) ..........................................................................246
Use LLDP ELIN ...................................................................................................................248
Available Features Enabled by Administrators .....................................................................249
Outgoing Intercom Calls .......................................................................................................249
Missed Call Summary Subscription .....................................................................................249
Customizable Callers List Key and Services Key ................................................................250
Autodial (Hotline and Warmline) .........................................................................................250
Centralized Conferencing .....................................................................................................250
Answer and Ignore Softkeys for XML Applications ............................................................251
XML Softkey for Special Characters in XML Applications ................................................251
Playing a WAV File On Your Phone .....................................................................................252
Using the Keypad During Active XML Applications ..........................................................252
Key Redirection ....................................................................................................................253
XML Applications and Off-Hook Interaction ......................................................................254
XML Override for a Locked Phone ......................................................................................254
RTP Recording and Simultaneous Playing ...........................................................................254
“Hold” Feature Enhancement (for Broadsoft Servers) .........................................................255
Authentication Support for HTTP/HTTPS Download Methods
Used with Broadsoft Client Management System (CMS) ....................................................255
Troubleshooting Solutions ........................................................................................................256
Limited Warranty .....................................................................................................................263
Appendix A - Time Zone Codes .............................................................................................. A-1
Index ................................................................................................................................... Index-1
Table of Contents
ix
About this Guide
This guide explains how to use the basic features of your new 9480i CT phone. Not all features
listed are available by default. Contact your system or network administrator to find out which
features and services are available to you on your system.
Your System Administrator has the ability to customize some features on this phone. For
information on more advanced settings and configurations, administrators should refer to the
Aastra SIP IP Phone Administrator Guide.
Documentation
• Aastra 9480i CT SIP IP Phone Installation Guide – Installation and set-up instructions,
general features and functions, and basic options list customization. This Installation Guide is
included with the telephone.
• Aastra 9480i CT SIP IP Phone User Guide – Describes the most commonly used features and
functions for an end user.
• Aastra SIP IP Phone Administrator Guide – Describes how to set the 9480i CT phone up on
the network and contains advanced configuration instructions for the 9480i CT. This guide has
instructions that are at a user level.
Model 9480i CT IP Phone User Guide 1
About this Guide
Introduction
This 9480i CT IP telephone has all the features of a regular business phone, allowing you to
make and receive calls, transfer, conference and more. The 9480i CT IP telephone provides
communications over an IP Network using the SIP IP telephony protocol.
Phone Features
Introduction
• 5 line graphical LCD screen (3.5" x 2.25" backlit display)
• 6 multi-functional, state-based softkeys (up to 20 programmable functions)
• Press-and-hold speeddial key configuration feature
• 4 call appearance lines with LEDs
• Supports up to 9 call lines
• Full-duplex speakerphone for handsfree calls
• Headset support (modular connector)
• Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer.
• Inline power support (based on 802.3af standard) which eliminates power adapters.
• AC power adapter (included)
• Enhanced busy lamp fields*
• Set paging*
* Availability of feature dependant on your phone system or service provider.
Cordless Handset Features
• 5 line backlit display screen
• 2 multi-functional softkeys
• Programmable function key supports up to 14 functions
• Vibration Alerter
• Headset Jack
• Desk charging stand
2 Model 9480i CT IP Phone User Guide
Requirements
The 9480i CT IP Phone requires the following environment:
• SIP-based IP PBX system or network installed and running with a SIP account created for the
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext
• Ethernet/Fast Ethernet LAN (10/100 Mb)
• Category 5/5e straight through cabling
•Power source
9480i CT phone.
Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer
(SSL) (HTTPS).
— For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):
— For power, use the Ethernet cable (supplied) to connect from the phone directly to the
network for power. (No 48v AC power adapter required.)
— For Ethernet networks that DO NOT supply power to the phone:
— For power, use the 48V AC Power Adapter (included) to connect from the DC power
port on the phone to a power source.
or
— (optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE
switch. A PoE power injector is available as an optional accessory from Aastra
Telecom. Contact your Administrator for more information.
Installation and Setup
If your System Administrator has not already setup your 9480i CT phone, please refer to the
Aastra 9480i CT Installation Guide for basic installation and physical setup information. For more
advanced administration and configuration information, System Administrators should refer to the
Aastra SIP IP Phone Administrator Guide.
Introduction
Model 9480i CT IP Phone User Guide 3
Getting Started
The 9480i CT must be set up and be configured prior to its first use. This section describes
phone behavior and start up screens you may see when the phone is first plugged in, or when it is
restarted.
Getting Started
Hold
Redial
Goodb ye
Options
9480i
X
f
er
Conf
Ic
om
Ser vi ces
Plugging in and Starting the Phone
The 9480i CT automatically begins the start up sequence as soon as it is connected. The phone
goes through this process the first time you plug in your phone and every time you restart your
phone.
The phone displays the following startup screens.
Checking for
Firmware.....
4 Model 9480i CT IP Phone User Guide
DHCP: waiting
for IP...
The 9480i CT phone then checks settings and looks for new configuration and firmware updates
for the phone from a server. If a new update is found, the phone displays the message “Updating
Configuration”. This may take a few moments while the phone downloads the latest updates.
Updating
configuration.....
Checking for firmware...
Do not unplug the phone!
Note: New updates to your phone can be automatically scheduled from the server.
This is set up on the phone system by your System Administrator and should be
scheduled during non-business hours or slow call periods.
Important! Do not unplug or remove power to the phone while it is checking or
installing firmware and configuration information.
Getting Started
Model 9480i CT IP Phone User Guide 5
If language packs were loaded to your phone by your System Administrator, the following
screen displays during startup.
Downloading
Language Packs
Getting Started
When the configuration update is complete, the phone displays the following screens and then
displays the Idle screen.
Network
SIP
DSP
Done
L1
Sat Jan 1 12:18am
Services
Dir
Callers
John Smith
Idle Screen
Icom
6 Model 9480i CT IP Phone User Guide
Network Connected/Network Disconnected
If your phone is successful when connecting to the network the following screen displays before
changing to the Idle screen.
L1
Network Connected
Sat Jan 1 12:18am
Services
Dir
Callers
John Smith
Icom
If your phone did not successfully connect to the network, the "Network Disconnected" prompt
appears on the display and the telephone status light turns on.
L1
Network Disconnected
Sat Jan 1 12:18am
Services
Dir
Callers
John Smith
Icom
Check that the cables are tightly connected to the phone and to the wall jack. The phone should
automatically detect when it is reconnected and displays the "Network Connected" prompt for a
few seconds. However, if changes have been made to your phone’s network settings, you may
need to restart your phone.
For more information about connecting your phone, see the Aastra 9480i CT IP Phone
Installation Guide, the section “Connecting to the Network and to Power.”
Check with your system or network administrator for assistance.
Note: If the phone displays "No Service" you can still use the phone but it is not
registered with the Registrar. For more information about registering your phone, see
your System Administrator.
Model 9480i CT IP Phone User Guide 7
Getting Started
Idle Screen
When the phone has successfully updated the configuration and connected to the network, the
phone displays the Idle State screen. The idle screen is shown whenever your phone is not in
use.
Getting Started
The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above
screen, the "L1" indicates John Smith is configured on Line 1.
By default, the softkeys 1 through 4 are configured for Services, Directory, Callers List, and
Intercom, respectively. You can also press the Services and Intercom hard keys to access those
functions. You can configure the 6 softkeys with up to 20 functions as required.
L1
Sat Jan 1 12:18am
Services
Dir
Callers
John Smith
Icom
Note: Your System Administrator sets up your SIP screen name, line number, and
any other administrative features required. If your name does not display on the
screen, contact your System Administrator.
Hold Redial
ABC DEF
1
GHI JKL MNO
4
5
PQRS
TUV
798
0
*
Goodbye
Options
362
WXYZ
#
Xfer Icom
Conf Services
L1
L2
9480i
Softkeys
Intercom
hard key
Services
L4
L3
hard key
8 Model 9480i CT IP Phone User Guide
Reference
For more information about configuring the softkeys, see “Softkeys” on page 60.
For more information about using the Services, Directory, Callers List, Intercom, Dial,
Conference, and Transfer keys, see the following sections:
• “Making Calls” on page 136.
• “Handling Calls” on page 145.
• “Managing Calls” on page 155.
Idle Screen With Softkeys Configured
If you or your administrator have configured softkey functions on your phone, the labels for those
functions display on the screen. For example, in the following illustration, "Home" was configured
as a speeddial key on the first softkey and "Do Not Disturb" (DND) was configured on the fifth
softkey..
John Smith
DND
More
"Do Not Disturb"
Softkey
More Softkey
Speeddial Softkey
L1
Sat Jan 1 12:18am
Home
Idle Screen (First Screen)
If you have additional functions configured on the softkeys that do not display on the main idle
screen, a "More" displays on the screen. Pressing the More softkey toggles between the first
screen and a second screen of softkeys configured on your phone.
Additional
Speeddial Softkeys
More Screen (Second screen)
L1
Sat Jan 1 12:18am
HR
Support
John Smith
More
Getting Started
Model 9480i CT IP Phone User Guide 9
Idle Screen with Voicemail Messages
The envelope icon displays on the Idle State screen only if you have new messages waiting.
The number next to the envelope indicates how many new messages you have.
Getting Started
To access your voicemail messages, use the star codes for your system if a voicemail softkey has
not been configured on your phone. For more information on your system’s star codes, please
refer to the documentation for the voicemail system you are using.
Screen Display After Picking Up the Handset
Voicemail Icon
1
L1
Sat Jan 1 12:18am
Services
Dir
Callers
John Smith
Idle Screen
Icom
When you pickup the handset, the screen displays as follows:
L1
>
Dial
Conf
Xfer More
John Smith
This screen displays the following keys located on the bottom left of the screen:
•Dial
• Conf (Conference)
• Xfer (Transfer)
A More softkey also displays at the bottom right of the screen if you have configured softkeys
other than the default softkeys.
10 Model 9480i CT IP Phone User Guide
For example, if you configure a softkey for speeddialing to Home, and then you pickup the
handset, the screen displays the Dial, Conf, and Xfer default softkeys with a More softkey. You
can press the More softkey to toggle between the first and second screens to display all configured
softkeys. See illustrations below.
L1
Sat Jan 1 12:18am
Services
Directory
Callers
Idle Screen
John Smith
Icom
L1
John Smith
>
Dial
Conf
Xfer More
After Handset Pickup
L1
>
Home
After Pressing "More"
John Smith
More
Note: The 6 softkeys are state-based configurable softkeys and allow you to
configure up to 20 functions.
Model 9480i CT IP Phone User Guide 11
Getting Started
IP Phone Keys and Key Descriptions
Options
Hold
edial
The following sections describe the various 9480i CT phone key functions, and how they help
you make and manage your calls and caller information.
ABC DEF
2
5
TUV
0
Goodbye
Options
3
6
WXYZ
#
Xfer Icom
Conf Services
Hold Redial
1
GHI JKL MNO
4
PQRS
798
*
9480i
L1
L2
Key Descriptions
The following table identifies the keys on the key panel of your 9480i CT IP phone that you can
use for handling calls.
Keys Key Description
Goodbye
IP Phone Keys and Key Descriptions
Options
Hold
RRedial
Goodbye key - Ends an active call. The Goodbye key also exits an open list,
such as the Options List, without saving changes.
Options key - Accesses options to customize your phone. Your System
Administrator may have already customized some of your settings. Check
with your System Administrator before changing the administrator-only
options.
Hold key - Places an active call on hold. To retrieve a held call, press the call
appearance button beside the light that is flashing.
Redial key - Redials up to 100 previously dialed numbers. Pressing the
Redial key twice simultaneously redials the last dialed number.
L4
L3
Volume control key - Adjusts the volume for the handset, headset, ringer,
and handsfree speaker.
12 Model 9480i CT IP Phone User Guide
Keys Key Description
L1
L2
L3
L4
Line/Call Appearance key - Connects you to a line or call. The Aastra 9480i
CT IP phone supports up to 4 line keys.
L1
L2
L4
L3
Handsfree key - Activates Handsfree for making and receiving calls without
lifting the handset. When the audio mode option is set, this key is used to
switch between a headset and the handsfree speakerphone.
Mute key - Mutes the microphone so that your caller cannot hear you (the
light indicator flashes when the microphone is on mute).
IP Phone Keys and Key Descriptions
Navigation keys - Pressing the UP and DOWN arrow keys lets you view
different status and text messages on the LCD display (if there is more than 1
line of status/text messages). These buttons also let you scroll through menu
selections, such as the Options List.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call
appearances. While in the Options List, these keys allow you to exit or enter
the current option. When you are editing entries on the display, pressing the
LEFT arrow key erases the character on the left; pressing the RIGHT arrow
key sets the option.
Note: At the idle screen, you can press the UP arrow key to enter the
Directory List. You can press the DOWN arrow key to enter the Callers List.
Model 9480i CT IP Phone User Guide 13
Keys Key Description
Softkeys - 6 state-based softkeys on the 9480i CT IP Phone. (up to 20
programmable functions)
By default, key 1 is assigned as the WebApps key.
1 WEBAPPS Indicates the key is pre-programmed to access an
The following softkeys display when you pick up the handset:
DIAL - After entering a phone number from the keypad, you can press the
Dial softkey to immediately dial the number.
CONF - Begins a conference with the active call. You can also use the
Conference hard key for this function.
XFER - Transfers the active call to another number. You can also use the
Transfer hard key for this function.
Note: For more information about programming the softkeys to perform
specific functions, see the “Softkeys” on page 60.
Aastra XML-based application called,
“xml.myaastra.com“. You can access WebApps by
pressing the applicable function key, or by pressing the
Services key and selecting the WebApps option.
Reference
For keys and key descriptions on the 9480i CT cordless handset, see “Cordless Handset” on
page 195.
IP Phone Keys and Key Descriptions
14 Model 9480i CT IP Phone User Guide
Methods for Customizing Your Phone
Options
Options
There are two ways to customize specific options on your phone:
• Using the Options key on the IP Phone
• Using the Aastra Web UI in an Internet browser window from your PC.
Phone Options via the IP Phone UI
Options
You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Options
These options allow you to customize the following phone settings.
Option
Number Option
1Call Forward
1. Cfwd Number
2. Cfwd Mode
3. No. Rings
Note: The menus that display for Call
Forward are dependant on the Call Forward
Mode set on the phone. Default is "Account"
mode.
2 Preferences
1. Tones
Ring Tone
Tone Set
2. Contrast Level
3. Speeddial Edit
4. Live Dialpad
5. Set Audio
Audio Mode
Headset Mic Vol
6. Time and Date
Time Zone
Daylight Savings
Time Format
Date Format
Time Server
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
7. Language
Screen Language
Input Language
8. Handset Pairing
Methods for Customizing Your Phone
Model 9480i CT IP Phone User Guide 15
3 Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
4 User Password
5 Administrator Menu
(Password Protected)
6Restart Phone
7 Phone Lock
Note: *The "Administrator Menu" options are Administrator level functions only,
and are not accessible by the user. These options should only be set up and changed
by your System Administrator.
Simplified Options Menu
Your System Administrator may configure a simplified options menu for your phone. The
following table indicates the options that may appear on your phone if the simplified options
menu is applied.
Option
Number
1Call Forward
Option
1. Cfwd Number
2. Cfwd Mode
3. No. Rings
Note: The menus that display for Call
Forward are dependant on the Call Forward
Mode set on the phone. Default is "Account"
Methods for Customizing Your Phone
2 Preferences
3 Phone Status
4 Phone Lock
mode.
1. Tones
Ring Tone
Tone Set
2. Contrast Level
3. Live Dialpad
4. Set Audio
Audio Mode
Headset Mic Vol
5. Handset Pairing
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
16 Model 9480i CT IP Phone User Guide
Using the IP Phone UI
Options
Options
IP Phone UI
1. Press the Options key on the phone to enter the Options List.
Options
2. To go to an Option, use 5 and 2to scroll through the list, or press the number corresponding
to the Option.
3. Press the Show softkey, the 4 button, or press the digit number of the corresponding option to
select an option.
4. Use the softkeys that display for each option to change a selected option.
5. Press the Done button to save the change.
6. Press the button, the3 button, or the button at any time to exit without saving
Options
Goodbye
changes.
References
For more information about customizing your phone using the available options from the IP Phone
UI, see the section “Customizing Your Phone” on page 27.
For more information about administrator options, contact your System Administrator.
Methods for Customizing Your Phone
Model 9480i CT IP Phone User Guide 17
Phone Options via the Aastra Web UI
In addition to the IP Phone UI options, you can also customize additional options on the IP
Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you
need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your
Phone’s IP Address” on page 23.
Using the Aastra Web UI
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>. The following logon screen displays.
2. At the prompt, enter your username and password and click .
Methods for Customizing Your Phone
Note: For a user, the default user name is “user” (not case sensitive) and the
password field is left blank.
18 Model 9480i CT IP Phone User Guide
The Network Status window displays for the IP phone you are accessing.
Methods for Customizing Your Phone
3. You can logout of the Aastra Web UI at any time by clicking Log Off.
Model 9480i CT IP Phone User Guide 19
The following categories display in the side menu of the Aastra Web UI: Status, Operation,
Basic Settings.
Headings Descriptions
Status The Status section displays the network status and the MAC address of the IP phone. It
also displays hardware and firmware information about the IP phone, and information about
the SIP account(s) currently configured on the phone. The information in the Network
Status window is read-only.
Operation User Password - Allows you to change user password.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to
prevent any changes to the phone and to prevent use of the phone, and reset the user
password.
Keypad Speeddial - Allows you to assign a speeddial number to a specific digit on the
phone’s keypad for speeddialing purposes.
Softkeys and XML - Allows you to configure up to 6 softkeys with functions identified in the
list below. You can configure up 20 functions on the softkeys.
Available Functions for Softkeys
• none • pickup
• line • Last Call Return (lcr)
• speeddial • Call Forward
• do not disturb (DND) • BLF/Xfer
• Busy Lamp Field
(BLF)
• BLF List • Directory
• Auto Call Distribution
(ACD)
• Directed Call Pickup • Intercom
Methods for Customizing Your Phone
• Extensible Markup
Language (XML)
• WebApps • Phone Lock
• flash • Paging
• sprecode • Empty
•park
• Speeddial/Xfer
•Callers List
• Services
Handset Keys - Allows you to configure up to 15 feature keys on the cordless handset with
specific functions. For functions available for the cordless handset see “Feature Keys on
the Handset” on page 203.
Directory - Allows you to copy the Callers List and Directory List from your IP phone to
your PC.
Reset - Allows you to restart the IP phone when required.
20 Model 9480i CT IP Phone User Guide
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