2N VoiceBlue Enterprise - User Manual, VoiceBlue User Manual

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2N VoiceBlue Enterprise

User Manual

Version: 1.11

Dear customer,

let us congratulate you on having purchased the 2N VoiceBlue Enterprise system. This new product has been developed and produced in order to provide the maximum utility value, quality and reliability to the user. We hope you will be fully satisfied with the VoIP GSM gateway for a long time.

The manufacturer constantly improves the software contained in the product (the so-called firmware). The technology used therein helps you download the latest firmware version to the VoIP GSM gateway using a common PC anytime. For the latest firmware version see www.2n.cz. For necessary instructions refer to Section 13 hereof. We recommend you to apply the latest version to avoid problems that have already been eliminated.

You also find the latest version of the User Manual at www.2n.cz.

Check your delivery for completeness according to the packing list and study this manual carefully before installing this product. The manufacturer shall not be responsible for damage caused by any use of this product in contradiction with the User Manual. The warranty terms and conditions do not apply to damage incurred as a result of gross handling and/or undue storing of the product or violation of the technical parameters included herein.

This manual is very much detailed and includes subsections that are irrelevant for the basic installation purposes as well as subsections referring to other VoIP GSM gateway models. Therefore, pay attention to hints informing you which subsections are necessary for you and which are not.

Packing List

Please check your 2N VoiceBlue Enterprise delivery for compliance with the following packing list.

Item

Pieces

 

 

VoIP GSM gateway – check the model type according

 

to the order number, see the type label on the gateway

1

back side

 

 

 

12V/2A mains adapter

1

 

 

Serial cable

1

 

 

Antenna

1

 

 

Wall mounting holder

1

 

 

Dowels

2

 

 

Screws

2

 

 

Quick user guide

1

 

 

Warranty certificate

1

 

 

Compliance certificate

1

 

 

2N product CD

1

 

 

Contents

SECTION 1 PRODUCT PRESENTATION ........................................

1-1

1.1.

Purpose...............................................................................................

1-2

1.2. How to Save Telephone Costs.............................................................

1-2

1.3. Other Advantages and Applications ....................................................

1-3

1.4.

RF Radiation Safety Precautions.........................................................

1-4

SECTION 2 INSTALLATION

............................................................... 2-1

2.1.

Before Installation ..............................................................................

2-2

2.2.

Brief Installation Guide.......................................................................

2-3

2.3.

Proper Mounting.................................................................................

2-4

2.4.

LAN Connection.................................................................................

2-6

2.5.

Antenna Connection ...........................................................................

2-6

2.6.

Gateway Power Supply.......................................................................

2-7

2.7.

SIM Card Insertion .............................................................................

2-8

2.8.

PC Connection....................................................................................

2-8

2.9.

Status Indicators .................................................................................

2-9

 

Power Indicator..............................................................................

2-9

 

GSM Indicators ............................................................................

2-10

SECTION 3 INITIAL SETUP ................................................................

3-1

3.1. Before You Start Configuring… .........................................................

3-2

3.2.

Console Access...................................................................................

3-3

 

3.2.1 Serial console access..............................................................

3-3

 

Submenus.......................................................................................

3-4

 

Commands and Values...................................................................

3-4

 

About Menus….............................................................................. 3-5

 

DTR Signal Monitoring..................................................................

3-6

 

3.2.2. Telnet console access............................................................

3-6

3.3 Web Browser Access ............................................................................

3-21

 

Survey of Group Bookmarks and Menus ......................................

3-23

3.3.

Network Parameter Setting ...............................................................

3-25

 

Serial Console Access ..................................................................

3-25

 

Web Browser Access....................................................................

3-27

 

Firewall........................................................................................

3-28

 

GPRS router.................................................................................

3-29

ii List of Figures

SECTION 4 ADMINISTRATION ........................................................

4-30

4.1.

General Gateway Parameters.............................................................

4-31

4.2.

User Accounts...................................................................................

4-33

4.3.

Rights Groups ...................................................................................

4-36

4.4.

Emergency Change of Administrator Password .................................

4-37

4.5.

Switching of protocols SIP and H.323 ...............................................

4-37

SECTION5 INSIGHT INTO VOIP GATEWAY ...............................

5-1

5.1.

VoIP Network Arrangement................................................................

5-2

5.2.

Lines ...................................................................................................

5-5

 

GSM and SIM ................................................................................

5-5

 

SIP..................................................................................................

5-6

 

H.323..............................................................................................

5-6

5.3.

Routing ...............................................................................................

5-7

 

Within VoIP Network.....................................................................

5-7

 

From VoIP to GSM ........................................................................

5-8

 

Incoming Calls from GSM..............................................................

5-8

SECTION 6 COMMUNICATION LINE SETTING

.........................6-1

6.1.

SIP lines..............................................................................................

6-2

 

SIP Line Parameters .......................................................................

6-4

6.2.

H.323 ..................................................................................................

6-6

 

H.323 Line Parameters....................................................................

6-6

6.3.

SIM...................................................................................................

6-10

 

SIM Card Detail ...........................................................................

6-11

 

SIM Card Parameters....................................................................

6-11

 

SMS Setting..................................................................................

6-12

 

GPRS ...........................................................................................

6-12

6.4.

DISA lines ........................................................................................

6-13

SECTION 7 LCR – SAVING AUTOMAT ...........................................

7-1

7.1.

What is saving automat?......................................................................

7-2

7.2.

Saving automat setting ........................................................................

7-3

7.3.

Routing rules.......................................................................................

7-3

 

Adding of rule ................................................................................

7-4

 

Change of rule ................................................................................

7-5

 

Removal of rule ..............................................................................

7-5

 

Change of sequence ........................................................................

7-5

 

Forbidding/permitting of rule..........................................................

7-5

7.4.

Routes.................................................................................................

7-6

 

List of Routes .................................................................................

7-6

 

 

Contents

iii

 

Adding of Route.............................................................................

7-6

 

Change of a Route setting...............................................................

7-8

 

Removing of a Route......................................................................

7-8

7.5.

Normalisation of numbers...................................................................

7-9

7.6.

Tariffication of calls..........................................................................

7-12

7.7.

Forbidden numbers ...........................................................................

7-14

7.8.

LCR Test ..........................................................................................

7-16

SECTION 8 – ROUTING OF CALLS FROM GSM ............................

8-1

8.1. Setting of the operator service.............................................................

8-1

 

Adding of the operator service........................................................

8-2

 

Change of the operator service .......................................................

8-3

 

Removing of the operator service ...................................................

8-3

 

Change of the operator service sequence ........................................

8-3

8.2.

Adjusting of SIM routing rule .............................................................

8-3

 

Adding of SIM routing rule ............................................................

8-3

 

Change of the SIM routing rule ......................................................

8-4

 

Removing of the SIM routing rule..................................................

8-4

8.3. Setting of the GSM routing rule ..........................................................

8-4

 

Adding of SIM routing rule ............................................................

8-4

 

Change of the SIM routing rule ......................................................

8-5

 

Removing of the SIM routing rule..................................................

8-5

8.4.

Normalisation .....................................................................................

8-5

SECTION 9

SIP PROXY .........................................................................

9-1

9.1.

Survey of Registrations.......................................................................

9-4

9.2.

Switching on/off .................................................................................

9-4

SECTION 10

SMS SERVER .................................................................

10-1

10.1. Message Delivery .............................................................................

10-2

 

Delivery According to Contents ...................................................

10-3

 

Reply to Message .........................................................................

10-3

 

VIP Numbers ...............................................................................

10-3

10.2. List of VIP Numbers for SMS Delivery ............................................

10-3

10.3. SMS sending by SMTP/POP3...........................................................

10-5

SECTION 11 GPRS ....................................................................................

11-1

11.1. Dialling and hanging up....................................................................

11-2

11.2. Setting of computer...........................................................................

11-3

SECTION 12

MONITORING AND DIAGNOSTICS .....................

12-1

iv List of Figures

12.1. Tariff Drawing Status........................................................................

12-2

12.2. Currently Made Calls ........................................................................

12-3

12.3. Call Accounting Records...................................................................

12-3

Call Record Saving Setting ...........................................................

12-5

12.4. Operation Journals ............................................................................

12-6

Operation Journal Setting..............................................................

12-7

12.5. Journal File Loading..........................................................................

12-8

SECTION 13 FIRMWARE UPDATE .................................................

13-1

13.1. Licence file .......................................................................................

13-1

13.2. Firmware updating ............................................................................

13-2

SECTION 14 TECHNICAL PARAMETERS ....................................

14-1

List of Figures

Fig. 1 – Bottom View .......................................................................................

2-2

Fig. 2 – Top View ............................................................................................

2-2

Fig. 3 – Gateway Holder Wall-Mounting..........................................................

2-4

Fig. 4 – Gateway Holder-Hanging ....................................................................

2-4

Fig. 5 – LAN Connection .................................................................................

2-6

Fig. 6 – Antenna Connector Connection ...........................................................

2-6

Fig. 7 – Supply Adapter Connection .................................................................

2-7

Fig. 8 – SIM Card Inserting Procedure .............................................................

2-8

Fig. 9 – Serial Console Pin Connection.............................................................

2-8

Fig. 10 – Web Administration Login Page ......................................................

3-21

Fig. 11 – Web Interface Desktop ....................................................................

3-22

Fig. 12 – Network Parameter Configuration by Serial Console .......................

3-25

Fig. 13 – Network Parameter Setting by Web Browser ...................................

3-27

Fig. 14 – General Gateway Parameter Setting.................................................

4-31

Fig. 15 – Survey of User Accounts .................................................................

4-33

Fig. 16 – User Account Setting.......................................................................

4-34

Fig. 17 – Survey of Rights Groups..................................................................

4-36

Fig. 18 – Rights Group Setting .......................................................................

4-36

Fig. 19 – Switching to SIP protocols...............................................................

4-37

Fig. 20 – VoIP PBX Arrangement ....................................................................

5-2

Fig. 21 – "Point-to-Point" Arrangement............................................................

5-3

Fig. 22 – VoIP-to-GSM Gateway with PBX .....................................................

5-3

Fig. 23 – 2N VoiceBlue Enterprise as SIP Proxy ..............................................

5-4

Fig. 24 – 2N VoiceBlue Enterprise as SIP - H.323 Gateway .............................

5-4

Fig. 25 – Call Routing by VoIP PBX................................................................

5-7

Fig. 26 – Routing of Incoming Calls from VoIP ...............................................

5-8

Fig. 27 – Routing of Incoming Calls from GSM ...............................................

5-8

Fig. 28 – Survey of SIP Lines ...........................................................................

6-2

Fig. 29 – SIP Line Detail ..................................................................................

6-4

Fig. 30 – Survey of SIP Lines ...........................................................................

6-6

Fig. 31 – H.323 Line Detail ..............................................................................

6-7

Fig. 32 – Survey of SIM Cards .......................................................................

6-10

Fig. 33 – SIM Card Detail, SIM Card Parameters Bookmark .........................

6-11

Fig. 34 – SIM Card Detail, SMS Setting Bookmark.........................................

6-12

Fig. 35 – SIM Card Detail, GPRS Bookmark..................................................

6-12

Fig. 36 – Overview of routing rules of the saving automat................................

7-3

vi List of Figures

Fig. 37 – Guide .........................................................................................

7-4

Fig. 38 – Change of routing rule........................................................................

7-5

Fig. 39 – Removing of routing rule ...................................................................

7-5

Fig. 40 – Forbidding/permitting of the routing rule ...........................................

7-6

Fig. 41 – Removal of routing rule .....................................................................

7-6

Fig. 42 – Adding of Route.................................................................................

7-7

Fig. 43 – Overview of normalisations..............................................................

7-10

Fig. 44 – Example of calling tariff definition...................................................

7-12

Fig. 45 – General tariff table ...........................................................................

7-12

Fig. 46 – Tariff detail ......................................................................................

7-13

Fig. 47 – List of forbidden numbers ................................................................

7-14

Fig. 48 – Parameters of the LCR test...............................................................

7-16

Fig. 49 – List of the operator services................................................................

8-2

Fig. 50 – Adding of the operator service............................................................

8-2

Fig. 51 – List of SIM routing rules ....................................................................

8-3

Fig. 52 – Adding of SIM routing rule................................................................

8-3

Fig. 53 – List of GSM routing rules...................................................................

8-4

Fig. 54 – Adding of GSM routing rule ..............................................................

8-5

Fig. 55 – Normalisation of CLIP .......................................................................

8-6

Fig. 56 – Example of Integrated SIP Proxy Server Routing Table .....................

9-2

Fig. 57 – SIP Proxy Routing Rule Detail...........................................................

9-3

Fig. 58 – SMS Delivery Settings .....................................................................

10-2

Fig. 59 – List of VIP Numbers for SMS Delivery............................................

10-4

Fig. 60 – VIP Number Detail for SMS Delivery..............................................

10-4

Fig. 61 – Connection of the local LAN network into Internet by means of GPRS

................................................................................................................

 

11-2

Fig. 62 – Dialing of GPRS connection ............................................................

11-2

Fig. 63 – Setting of PC for connection into Internet by means of GPRS ..........

11-3

Fig. 64 – Tariff Drawing Statuses....................................................................

12-2

Fig. 65 – Survey of Calls Currently Made Via Gateway ..................................

12-3

Fig. 66 – List of Call Record Files ..................................................................

12-3

Fig. 67

– Call Accounting Setting ...................................................................

12-5

Fig. 68

– Operation Journal Settings ...............................................................

12-7

Fig. 69

– Adding of licence file.......................................................................

13-2

Fig. 70

– Updating of firmware.......................................................................

13-2

1

S E C T I O N 1

Product Presentation

This section presents the 2N VoiceBlue Enterprise product including its application options and advantages.

Here is a survey of what you will find in this section:

Purpose of the product;

Application possibilities;

Instructions how to save telephone costs;

Overview of interesting and useful properties.

1-2 2N® VoiceBlue Enterprise

1.1.Purpose

The 2N VoiceBlue Enterprise gateways provide direct interconnection of VoIP and GSM networks with the aid of SIP signalling protocols.

The voice mode, i.e. an outgoing or incoming call, is the basic function of the system. The gateway is equipped with all functions necessary for such use and provides a very high comfort in this mode.

In addition to voice transmission, 2N VoiceBlue Enterprise can send and receive short text messages. For remote control purposes, diagnostic SMS can be sent in regular intervals from the gateway to a selected mobile number. These additional functions enhance the utility value of the product.

2N VoiceBlue Enterprise contains a built-in SIP proxy server and can thus serve as a PBX for SIP telephones. However, the use of the gateway is not limited to this SIP proxy function only, it can be applied with any SIP supporting PBX.

No extra equipment (an external GSM telephone, etc.) is needed for normal operation. All programmable parameters are default-preset in such a manner that you can commence your telephone traffic the moment you connect the Ethernet and supply cables, antenna and SIM card and set the IP parameters.

1.2.How to Save Telephone Costs

Once your 2N VoiceBlue Enterprise gateway has been connected to your VoIP PBX, all calls going out to a mobile network are made directly. This saves your PSTN - mobile network call costs. The mobile telephone calls of your personnel in the field are cheaper too.

You are advised to use the most advantageous tariff of your GSM provider for your GSM gateway because all gateway user call accounts are added up for billing purposes.

If you use a call answering machine as a GSM network service, you pay for your voice message deliveries as a rule. However, if you connect your answering machine to the GSM gateway, you pay nothing for your voice message deliveries.

Product Presentation 1-3

You can bar selected numbers or groups of numbers in your gateway. You shall pay nothing for the calls you have barred.

2N VoiceBlue Enterprise keeps detailed records on all calls. This helps you find out easily why your bill is higher than it should be.

The Least Cost Router is flexible enough to help you set rules for GSM calling at the lowest possible operation costs.

1.3.Other Advantages and Applications

VoIP-GSM gateways integrate the best of their respective communication technologies.

With the aid of a built-in SIP proxy server you can create a complete VoIP network without additional third party products' costs.

The intelligent routing of incoming calls accelerates the connection of incoming calls and makes calling more comfortable.

An easily recordable DISA voice message function is available.

You can use the conditioned or unconditioned call forwarding function.

Unlike mobile telephones, this system does not expose you to the RF electromagnetic field while making calls.

1-4 2N® VoiceBlue Enterprise

1.4.RF Radiation Safety Precautions

!It is prohibited to use any transmitters, including GSM gateways, in areas where explosives are used, such as quarries.

!It is forbidden to use mobile phones and thus GSM gateways too at petrol stations.

!A GSM gateway may affect sensitive life-saving devices in medical centres. So it is prohibited to use mobile phones and GSM gateways here.

!In general, any prohibition regarding mobile phones based on RF energy radiation applies to GSM gateways.

!Where necessary, a GSM gateway may be installed at a safe distance (in the neighbouring building, e.g.) and an Ethernet cable may be carried from the GSM gateway to the original building.

!Although GSM gateways are not intended for aeroplanes or cars, all relevant prohibitions and regulations regarding mobile phones apply to them here.

2

S E C T I O N 2

Installation

This section shows how to install the 2N VoiceBlue Enterprise gateway including all accessories.

Here is a survey of what you will find in this section:

What you should know before you start;

Overview of installation steps;

How to choose the right place;

Connection to PC network;

Antenna connection;

Supply mains adapter connection;

SIM card replacement;

PC connection with a serial cable;

How to read LED statuses.

2N VoiceBlue Enterprise - User Manual, VoiceBlue User Manual

2-2 2N® VoiceBlue Enterprise

2.1. Before Installation

Before you start installing your VoiceBlue Enterprise gateway, get familiar with its physical structure, arrangement of connectors and status indicators, see fig. 1 and fig. 2.

Status LED indicators

Power supply

MMC card

10/100 BaseT (Twisted

 

Pair Ethernet)

Serial console

Fig. 1 – Bottom View

Factory setup button

SIM card Antenna connector drawers (SMA female)

Fig. 2 – Top View

Installation 2-3

2.2.Brief Installation Guide

Proper mounting – 2N VoiceBlue Enterprise is designed for suspension on a vertical surface. Fit the holder included in the delivery on a wall and hang the gateway on it. For details on the prescribed working position and other recommendations refer to Subsection 2.3.

Cable connection – connect the gateway using a patch-cable to the LAN (Local Area Network). For details on proper wiring refer to Subsection 2.4.

Antenna connection – connect an internal antenna or an external antenna cable to the SMA antenna connector. Place the external antenna on a place with a good GSM signal (refer to Subsection 2.5).

Gateway power supply – the delivery includes a mains adapter. Plug in the adapter connector into the gateway and the power adapter into a mains socket (230V/50Hz). The gateway turns on immediately (see Subsection 2.6).

SIM card insertion – SIM cards are inserted in holders on the gateway top. To slide the drawer out of the gateway press the yellow button on the drawer with a suitable tool (pin, pencil,

...), see Subsection 2.7.

PC connection and initial configuration – a web browser is used for gateway configuration in normal operation. If you have not defined the IP address for the gateway, use the serial cable included in the delivery (refer to Subsection 2.8) for initial configuration of the basic parameters (see Section 3).

Setting and monitoring – Having set the basic network parameters (IP address, etc.), you can configure the VoIP gateway using a standard web browser. Configuration options and essential procedures shall be discussed in detail in respective sections.

2-4 2N® VoiceBlue Enterprise

2.3.Proper Mounting

The gateway is designed for mounting on a vertical surface. For this purpose a wall mounting holder is available. Just fit the holder with dowels and screws (fig. 3) to the wall and hang the gateway as shown in fig. 4.

Fig. 3 – Gateway Holder Wall-Mounting

Fig. 4 – Gateway Holder-Hanging

It is possible to operate the VoIP GSM gateway in another working position (e.g. on a desk) for a short time only, for example in servicing centres for quick testing purposes.

The allowed working temperature and relative humidity ranges are included in Section 14.

Installation 2-5

Exceeding the recommended operating temperature values need not affect the gateway function immediately but may result in more rapid ageing and lower reliability.

The gateway is intended for indoor use. It may not be exposed to rain, flowing water, condensed moisture, fog, or mist.

The gateway may not be exposed to aggressive gas, acid vapours, solvents, etc. or aggressive liquids, during cover cleaning, for example.

The GSM gateway is not designed for high-vibration environments, e.g. means of transport, machine rooms, etc.

Free space has to be left under and over the gateway for cables and agitated air to remove operational heat.

Install the gateway on a place with a good GSM signal.

A misplacement of the GSM gateway or its antenna near television, broadcasting or similar RF-sensitive devices may exercise an adverse effect upon their function.

Being a source of RF energy emission, the gateway antenna should not be located close to human bodies. The hazard is higher than with mobile telephones because the gateway is usually used by many people and thus employed more often.

2-6 2N® VoiceBlue Enterprise

2.4. LAN Connection

2N VoiceBlue Enterprise is connected to the 10/100BASE-T (Twisted Pair Ethernet) LAN using a standard straight (noncrossed) cable terminated with RJ-45 connectors like other types of equipment (PC, VoIP terminals, etc.).

Fig. 5 – LAN Connection

2.5. Antenna Connection

No matter if equipped with two or four GSM modules, the VoIP gateway has just one SMA antenna connector, see fig. 6, to which an external antenna cable is connected. This external antenna should be installed vertically on a place with a good GSM signal.

Fig. 6 – Antenna Connector Connection

Tighten the antenna connector gently with your hand, never use a wrench!

Installation 2-7

2.6.Gateway Power Supply

Be sure to use only the mains supply adapter that is included in the GSM gateway delivery.

Before plugging in the gateway, make sure that the mains voltage value meets the data given on the mains adapter label.

Furthermore, make sure that the antenna has been connected. If you connect the gateway to the power supply without an antenna, the GSM module transmitter might get damaged.

Now plug the supply adapter into a mains socket and connect the adapter connector to the gateway, see fig. 7. The status indicators indicate the proper operation. For their meanings refer to Subsection 2.9.

Fig. 7 – Supply Adapter Connection

2-8 2N® VoiceBlue Enterprise

2.7. SIM Card Insertion

To insert your SIM card in the gateway, press the yellow button on the appropriate card drawer with a suitable tool to make the drawer slide out a little. Remove the drawer, insert the SIM card and replace the drawer. You can replace SIM cards even with your gateway on.

Fig. 8 – SIM Card Inserting Procedure

2.8. PC Connection

You need direct interconnection of your 2N VoiceBlue Enterprise gateway and PC especially when you do not know the gateway IP address and thus cannot configure it using a web browser. In such a case, connect the gateway directly to your PC serial port with the cable enclosed and select the basic network parameters using your console interface.

 

1

– RTS

 

2

– TX

 

3

– GND

 

4

– GND

 

5

– RX

RJ-12

6 – CTS

Fig. 9 – Serial Console Pin Connection

You can control the console interface with any terminal-emulating program according to the VT-100 specification at least. The Microsoft Windows OS, e.g., contains a communication tool HyperTerminal, which can be used for this purpose.

By default, the gateway serial port communication parameters are set at 115,200 bits per second, 8 data bits, no parity, 1 stop bit, no flow control. Set the communication program on the PC side identically.

Installation 2-9

2.9. Status Indicators

There is a panel with five LEDs on the gateway upper cover. The Power indicator signals that the gateway as a whole is in operation. The other LEDs, marked GSM 1 to GSM 4, indicate the status of each GSM module.

Power Indicator

Basic diagnostic tests are performed automatically whenever the gateway is connected to supply voltage. Each test step is signalled by a specific colour combination of the LEDs. The testing process is usually shorter than 0.5 sec and so it looks like a quick sequence of LED flashes at first sight. If, however, a test step fails, the indicator combination related to the failed test remains lighted. This provides a convenient troubleshooting tool to the technical support personnel.

After all hardware tests have been completed successfully, the operating system kernel is loaded. During the process, all GSM module indicators are off and the blue continuous Power light blinks with the period of approximately 1 second.

When the operating system kernel has been loaded, the blue Power indicator keeps shining continuously.

In exceptional cases, when a fatal failure of software occurs and the gateway stops working, the Power indicator starts flashing quickly. All you can do is disconnect the gateway from the power supply for a few seconds and restart it.

 

Power Indicator (blue)

No light

 

The system is not working.

 

 

 

Blinking

 

The system kernel is being loaded.

 

 

 

Continuous light

 

The system is working.

 

 

 

Quick flashing

 

"Kernel panic“ – fatal failure

 

 

 

2-10 2N® VoiceBlue Enterprise

GSM Indicators

The GSM 1 to GSM 4 indicators signal the status of the respective GSM module. After connection to the power supply, the VoIP gateway application starts within two minutes. During that time, the installed GSM modules and SIM cards are detected. If a GSM module or SIM card is not detected, the respective indicator remains off.

If they are detected, the process of module and SIM card initialisation is commenced. The respective indicator shines red during the process. If the process is unsuccessful, the LED goes off. If the indicator turns orange, it means that the module has not logged-in to any GSM network.

If the LED is green, you can make calls and send SMS via the respective module.

The respective module LED blinks green quickly during call establishing. When the connection has been built successfully, the indicator remains green during the whole call.

 

GSM Indicators

No light

 

The module is ready

 

 

 

Red light

 

SIM card initialisation in progress or

 

 

no SIM card is in the drawer.

 

 

 

Yellow light

 

The SIM is not logged-in to any

 

 

GSM network.

Quick green blinking

 

A call is being established (dialled).

 

 

 

Green light

 

A call is being made.

 

 

 

3

S E C T I O N 3

Initial Setup

This section shows you how to control tools that you will need later for gateway configuring.

Here is a survey of what you will find in this section:

Default communication parameters;

Basic setup via a serial link;

Description of the web configuration interface arrangement.

3-2 2N® VoiceBlue Enterprise

3.1. Before You Start Configuring…

The following values are set for the 2N VoiceBlue Enterprise gateways by the manufacturer:

Serial console communication port:

Transmission rate: 115200

Data bits:

8

Parity:

none

Flow control:

none

Network parameters:

IP address:

10.0.0.1

Network mask: 255.0.0.0

Having unpacked the gateway, you can configure it using any of the following two ways:

1)Connect it to your PC via a serial link (refer to Subsection 2.8) and set the basic network parameters using a terminal communication program, e.g. HyperTerminal. Then connect yourself to the gateway through a web browser to complete the setting procedure.

2)Interconnect the gateway with your PC using a crossed Ethernet cable, set an arbitrary IP address for the PC from the network 10.x.y.z, other than 10.0.0.1, and set the required IP address for the gateway using a web browser. Having changed the IP address, connect both the PC and gateway to the LAN in a standard way and complete the configuration process using your web browser.

Let us discuss the two ways in the subsections below.

Administration 3-3

3.2. Console Access

The console system is arranged as a set of nested menus. By selecting a menu item you either get into a submenu, or have the required operation executed, or set the selected parameter.

3.2.1 Serial console access

When the gateway is powered on, the main menu should get displayed after terminal connection.

VoiceBlue Enterprise V1.01

 

Main Menu

VoiceBlue

 

Option

 

Value

Description

 

1

– Configuration

[

menu ]

– General configuration

 

2

– Set Admin password

 

 

– Set administration password

 

3

– Help

 

 

– Display help for serial console settings

Enter an option number, <ESC>

previous

menu

 

>

 

 

 

 

 

 

 

 

 

 

 

Every menu consists of the following parts:

Header: Contains (from the left): the product name, firmware version, menu name and network name assigned to the equipment.

Options column: Displays numbers and names of available options.

Value column: If "[menu]" is displayed, the item includes a submenu. Otherwise it shows the actual value of the option.

Description column: Explains briefly the meaning of every option in the menu.

„Enter an option number…>“: Here enter the option number.

To select an option from a menu, enter its first number and press for confirmation.

3-4 2N® VoiceBlue Enterprise

Submenus

If you select a submenu, this submenu gets displayed. Now you can select items from the selected submenu or return by pressing

.

Commands and Values

If you are requested to enter some information after selecting an item, you should enter one of the following values:

Key word: A list of one or more fixed strings. To select one, enter only so many initial characters as can differ it unambiguously from other key words.

Enter one of [ansi,color,teletype] : a

In the above mentioned case, select a key word by entering just an "a", "c", or "t"“ and press .

String: an arbitrary number of characters. The acceptable value interval may be included in the prompt.

Enter a hostname from 1 to 32 characters: voiceblue

Integer: A decadic integral number. The acceptable value interval may be included in the prompt.

Enter a size between 1 and 100 : 99

A hexadecimal integral number – number to be entered in the hexadecimal format using characters 0÷9 and a÷f or A÷F.

Enter a hex number between 1h and ffh : 1a

MAC address: up to 12 hexadecimal digits of the physical address. Zeros at the beginning can be omitted.

Enter the remote network address : 50C229C4E2

IP address: an Internet address in the format of four digits of 0÷255 separated with dots.

Enter an IP address : 192.168.22.30

Administration 3-5

As soon as the requested information is entered, the respective operation is executed. If the operation changes the parameter settings, new values are displayed in the redrawn menu.

Some configuration parameters may have just one of two constant values. By selecting such an item you immediately make its value opposite to that preceding the selection. Typical examples are on and off parameters. If their value is on, then it becomes off when the item is selected and vice versa.

Some commands execute operations that have a serious impact on the behaviour of the entire system (such as restart). Therefore, the system usually "makes sure" before execution whether it is really your intention.

Are you sure [y/n] :

If you give an answer other than "y" or "Y", the command will not be executed.

To cancel the command execution and quit the prompt press the key any time.

About Menus…

We shall discuss the serial console menus in detail in sections devoted to gateway parameter settings. Below is a brief survey of these menus only.

Main menu: Appears after the serial cable is connected to the terminal. From the main menu you can get into the configuration menu, change the administrator password, or display the help.

Configuration menu: Contains two submenus: network configuration and serial console settings.

Network configuration: Used for setting the gateway IP address, network mask, initial router, DNS addresses, network name and domain.

Serial console configuration: Helps set the terminal type and change the initial serial link parameters – transition rate, data and stop bits, parity and flow control type.

3-6 2N® VoiceBlue Enterprise

DTR Signal Monitoring

The VoiceBlue Enterprise software monitors continuously the Data Terminal Ready (DTR) signal. This signal is used for detecting the presence or absence of terminal connection to the serial console port.

When terminal disconnection is detected, the following operations are performed:

All initiated operations are cancelled.

The main menu gets displayed.

If the connecting cable does not interconnect the DTR signal, you cannot work with the serial console!

3.2.2. Telnet console access

This is a short description of new features added to the serial console configuration. For the standard serial console configuration capabilities refer to the 2N VoiceBlue Enterprise

There is also a possibility of using Telnet for 2N VoiceBlue Enterprise configuration in addition to the standard serial console configuration. Connect to your VoiceBlue via Telnet (type telnet <your VoiceBlue IP address> in command line). If successful, VoiceBlue will require an authentization from you. To log in, use valid login and password of one of VoiceBlue’s users who is in Administrators group. No user other than user from Administrators group will be logged in. If login and password entered correctly, you will be logged in.

Now you will see the window similar to the standard serial console configuratoin window and you can work with it in the same way. To log out Telnet configuration, get to the main menu and choose Logout option (this option is not visible in the serial console window).

There are two new menus added to the Configuration menu - menu States and menu Command line. They allow you to control and configure VoiceBlue devices, calls, lines and routes.

Administration 3-7

3.2.2.1 Menu Command Line

Menu Command line allows you to control and configure VoiceBlue lines, routes and LCR. Because of its complexity, this menu is implemented as a command shell. To return back from this menu type exit (this is the difference to the other menus which you can exit by pressing the Esc key - pressing the Esc key in this menu has no effect). To obtain a list of all the implemented commands type help. Short help for each command can be obtained by typing <command> help.

There are seven commands implemented - calls, devices, disa, h323, lcr, route and sip. They will be discussed in the following (in an alphabetical order).

3.2.2.1.1 Command ‘calls’

Command calls prints a list of all active VoiceBlue calls. This command performs the same action as submenu Calls in States menu (see Section 3.2). Printed list has the same form as a list obtained in the Web Browser menu Devices.

3.2.2.1.2 Command ‘devices’

Command devices prints a list of all present VoiceBlue devices. This command performs the same action as submenu Devices in States menu (see Section 3.2). Printed list has the same form as a list obtained in the Web Browser menu Devices.

3.2.2.1.3 Command ‘disa’

Command disa allows you to set, modify and delete DISA lines. There are following parameters to this command:

help - prints short help

list - prints a list of all DISA lines ls - same as a previous command

add - adds DISA line to the list, there are other parameters needed, none of them required

type=basic|uploaded - specifies Type of DISA

3-8 2N® VoiceBlue Enterprise

desc=<description> - specifies Description

replace linenr=<line number> - replaces DISA line with <line number> specified. If

DISA line list is empty, this command is not allowed, same parameters as for previous command are possible, if some parameter is omitted when replacing, original value will be used

del <line number> - deletes DISA line with <line number> specified

Example: There is one Basic DISA line in a list. User decides to add new one with no parameters specified (all parameters will be set to default values). Then he decides to change Type of DISA to Basic DISA with uploaded message. Command line shell, type help for more information or type exit to quit

>disa ls

linenr=26 type=basic desc="first disa"

>

>disa add

No parameters identified, default values will be set Added successfuly

>

>disa ls

linenr=26 type=basic desc="first disa" linenr=27 type=basic desc=""

>

>disa replace linenr=27 type=uploaded Replaced successfuly

>

>disa ls

linenr=26 type=basic desc="first disa" linenr=27 type=uploaded desc=""

>

Administration 3-9

3.2.2.1.4 Command ‘h323’

Command h323 allows you to set, modify and delete H.323 lines. There are following parameters to this command:

help - prints short help

list - prints a list of all H.323 lines ls - same as a previous command

add - adds H.323 line to the list, there are other parameters needed, only numbers parameter is required (parameters can be written in an arbitrary order).

numbers=<numbers> - specifies Numbers, required

c_meth=GK|GW|D - specifies Call method, GK for gatekeeper, GW for gateway, D for direct

d_meth=AUTO|ADDR - specifies Gatekeeper discovery method, AUTO for Discover automatically,

ADDR for Use gatekeeper address

gk_addr=<gatekeeper address> - specifies Gatekeeper address gk_name=<gatekeeper name> - specifies Gatekeeper name gw_addr=<gateway address> - specifies Gateway address prefixes=<prefixes> - specifies Prefixes

endpt=GW|T - specifies Endpoint type, GW for gateway, T for terminal

disp_name=<display name> - specifies Display name listen_port=<port num> - specifies Listen port number F_S_EN|F_S_DIS - disables or enables Fast start E_S_EN|E_S_DIS - disables or enables Early media start T_EN|T_DIS - disables or enables H.245 tunneling

dtmf=SIG|AN - specifies DTMF type, SIG for Signal, AN for Alphanum

t_meth=CF|CT - specifies Transfer method, CF for Call forwarding, CT for H.450.2 call transfer

3-10 2N® VoiceBlue Enterprise

codecs= - specifies Codecs, valid values are g711alaw, g711ulaw, g729, separated by semicolon, at most three codecs are allowed

rej_calls=<rejected calls message number> - specifies reference number of Rejected calls code message (from 0 to 26, see a list of all allowed messages and their reference numbers)

no_route=<no route message number> - specifies reference number of No route

code message (from 0 to 26, see a list of all allowed messages and their reference numbers)

desc=<description> - specifies Description

replace linenr=<line number> - replaces H.323 line with a <line number> specified.

If H.323 lines list is empty, this command is not allowed, same parameters as for a previous command are possible, if some parameter is omitted when replacing, original value will be used

del <linenr> - deletes H.323 line with a <linenr> specified

Example: There is one H.323 line in a list. User decides to add a new line with the only required parameter Numbers set to value 1234 (other will be set to the default values). Then he decides to change Display name to value ”my name”, Description to value ”new h323 line” and to disable Fast start. Command line shell, type help for more information or type exit to quit

>h323 ls

linenr=19 c_meth=D d_meth=AUTO gk_addr= gk_name="" gw_addr= prefixes= endpt=T di

sp_name= numbers=1222 listen_port=1720 dtmf=SIG t_meth=CF codecs=g711alaw rej_ca

lls=0 no_route=0 desc=""

>

>h323 add numbers=1234 Added successfuly

>

>h323 ls

Administration 3-11

linenr=19 c_meth=D d_meth=AUTO gk_addr= gk_name="" gw_addr= prefixes= endpt=T di

sp_name= numbers=1222 listen_port=1720 dtmf=SIG t_meth=CF codecs=g711alaw rej_ca

lls=0 no_route=0 desc=""

linenr=28 c_meth=GK d_meth=AUTO gk_addr= gk_name="" gw_addr= prefixes= endpt=T d

isp_name= numbers=1234 listen_port=1720 dtmf=SIG t_meth=CF codecs= rej_calls=0 n

o_route=0 desc=""

>

>h323 replace linenr=28 disp_name="my name" desc="new h323 line" F_S_DIS

Replaced successfuly

>

>h323 ls

linenr=19 c_meth=D d_meth=AUTO gk_addr= gk_name="" gw_addr= prefixes= endpt=T di

sp_name= numbers=1222 listen_port=1720 dtmf=SIG t_meth=CF codecs=g711alaw rej_ca

lls=0 no_route=0 desc=""

linenr=28 c_meth=GK d_meth=AUTO gk_addr= gk_name="" gw_addr= prefixes= endpt=T d

isp_name=my name numbers=1234 listen_port=1720 F_S_DIS dtmf=SIG t_meth=CF codecs

= rej_calls=0 no_route=0 desc="new h323 line"

>

3.2.2.1.5 Command ‘lcr’

Command lcr allows you to set, modify, delete and shift LCRs. There are following parameters to this command:

help - prints short help

3-12 2N® VoiceBlue Enterprise

list [<idx>] - prints a list of all LCRs or lists only LCR with <idx> specified

ls [<idx>] - same as a previous command

add - adds LCR to the list, there are other parameters needed, some of them required (parameters can be written in an arbitrary order).

destination=<destination name> - specifies Destination name, required

prefix=prefix1,prefix2,...,prefix8 - specifies Prefixes, can be regular expressions,

separated by comma, maximal eight prefixes allowed, not required enabled|disabled - enables or disables added LCR, required

route=<valid route name> - specifies route for LCR, route must be valid, required

priority=pr_type_1,pr_type_2,pr_type_3,pr_type_4 - specifies Priority types,

valid values are first_free, cycles and free_minutes, value default will be used for not specified priority type number (default value is not listed), at most four Priority types are allowed, separated by comma, not required

desc=<description> - specifies Description, not required

replace idx=<idx> - replaces LCR with an <idx> specified. If LCR list is empty, this

command is not allowed, same parameters as for previous command are possible, if some parameter is omitted when replacing, original value will be used

del <idx> - deletes LCR with an <idx> specified

shift from=<from idx> to=<to idx> - shifts LCR from the position <from idx> to the

position <to idx>, this usually takes some time enable <idx> - enables LCR with an <idx> specified disable <idx> - disables LCR with an <idx> specified

Example: There are two LCRs in a list. User decides to insert new disabled LCR between them with Destination name value ”lcr3”,

Administration 3-13

default prefix and priorities, Route name value ”sip” and Description value ”third lcr”. Then he decides to enable this new one LCR and finally to shift third LCR to the first position.

Command line shell, type help for more information or type exit to quit

>lcr ls

idx=0 destination="lcr1" prefix=.* enabled route="gsm1" priority=cycle desc="fir

st lcr"

6 2Nr VoiceBlue Enterprise Serial Console/Telnet Manual

idx=1 destination="lcr2" prefix=755 enabled route="all gsm" priority=first_free

desc="second lcr"

>

>lcr insert idx=1 destination=lcr3 disabled route=sip desc="third lcr"

Inserted successfuly >lcr ls

idx=0 destination="lcr1" prefix=.* enabled route="gsm1" priority=cycle desc="fir

st lcr"

idx=1 destination="lcr3" prefix=.* disabled route="sip" priority desc="third lcr

"

idx=2 destination="lcr2" prefix=755 enabled route="all gsm" priority=first_free

desc="second lcr"

>

>lcr enable 1 Enabled successfuly

>

3-14 2N® VoiceBlue Enterprise

>lcr ls

idx=0 destination="lcr1" prefix=.* enabled route="gsm1" priority=cycle desc="fir

st lcr"

idx=1 destination="lcr3" prefix=.* enabled route="sip" priority desc="third lcr

"

idx=2 destination="lcr2" prefix=755 enabled route="all gsm" priority=first_free

desc="second lcr"

>

>lcr shift from=2 to=0 Processing, please wait Shifted successfuly

>

>lcr ls

idx=0 destination="lcr2" prefix=755 enabled route="all gsm" priority=first_free

desc="second lcr"

idx=1 destination="lcr1" prefix=.* enabled route="gsm1" priority=cycle desc="fir

st lcr"

idx=2 destination="lcr3" prefix=.* enabled route="sip" priority desc="third lcr"

3.2.2.1.6 Command ‘route’

Command route allows you to set, modify and delete routes. There are following parameters to this command:

help - prints short help

list [<idx>] - prints a list of all routes or lists only route with an <idx> specified

Administration 3-15

ls [<idx>] - same as a previous command

add - adds route to the list, there are other parameters needed, some of them required (parameters can be written in an arbitrary order).

name=<route name> - specifies Route name, required

lines=<valid_line_1,valid_line_2,...> - specifies Lines for route, all lines must be valid, separated by comma, required

timeint=<valid_timeint_1;valid_timeint_2;...> - specifies time intervals, all time intervals must be valid, separated by semicolon, required CLIP|CLIR - specifies CLIP or CLIR, if not present, value default will be used (default value is not listed), not required

desc=<description> - specifies Description, not required

replace idx=<idx> - replaces route with an <idx> specified. If route list is empty, this command is not allowed, same parameters as for previous command are possible, if some parameter is omitted when replacing, original value will be used

del <idx> - deletes route with an <idx> specified

Example: There are two routes in a list. User decides to add new one with Name value ”gsm1”, Lines value GSM1, timeint value weekend;workdays, CLIP and no Description, then to change CLIP parameter to the default value and finally to delete first route in a list. Command line shell, type help for more information or type exit to quit

>route ls

idx=0 name="all gsm" lines=GSM1,GSM2,GSM3,GSM4 timeint=weekdays;weekend;workdays

CLIP desc="All GSM route"

idx=1 name="sip" lines=SIM:8942001103538068335 timeint=weekdays;weekend;workdays

desc=""

>

>route add name=gsm1 lines=GSM1 timeint=weekend;workdays CLIP

Added successfuly

3-16 2N® VoiceBlue Enterprise

>

>route ls

idx=0 name="all gsm" lines=GSM1,GSM2,GSM3,GSM4 timeint=weekdays;weekend;workdays

CLIP desc="All GSM route"

idx=1 name="gsm1" lines=GSM1 timeint=weekend;workdays CLIP desc=""

idx=2 name="sip" lines=SIM:8942001103538068335 timeint=weekdays;weekend;workdays

desc=""

>

>route replace idx=1 NO_CLIP Replaced successfuly

>

>route ls

idx=0 name="all gsm" lines=GSM1,GSM2,GSM3,GSM4 timeint=weekdays;weekend;workdays

CLIP desc="All GSM route"

idx=1 name="gsm1" lines=GSM1 timeint=weekend;workdays desc=""

idx=2 name="sip" lines=SIM:8942001103538068335 timeint=weekdays;weekend;workdays

desc=""

>

>route del 0 Removed successfuly

>

>route ls

idx=0 name="gsm1" lines=GSM1 timeint=weekend;workdays desc=""

 

 

Administration 3-17

idx=1

name="sip"

lines=SIM:8942001103538068335

timeint=weekdays;weekend;workdays

desc=""

3.2.2.1.7 Command ‘sip’

Command sip allows you to set, modify and delete SIP lines. There are following parameters to this command:

help - prints short help

list - prints a list of all SIP lines, REGISTER, CLIP and NAT are listed only if enabled, password is never listed

ls - same as a previous command

add - adds SIP line to the list, there are other parameters needed, none of them required (parameters can be written in an arbitrary order).

server=<SIP server address> - specifies SIP Server address name=<SIP name> - specifies SIP Name disp_name=<display name> - specifies Display name listen_port=<port\num> - specifies Listen port

user=<valid user name> - specifies User name, must be valid VoiceBlue user name

passw=<valid password name> - specifies Password for user name

codecs= - specifies Codecs, valid values are g711alaw, g711ulaw, g729, separated by semicolon, at most three codecs are allowed

add_to_req=<request> - specifies Add Phone context to REGISTER requset

reg_exp=<seconds> - specifies Register expiration time in seconds REGISTER|NO_REGISTER - enables or disables SIP registration CLIP|NO_CLIP - enables or disables CLIP

NAT|NO_NAT - enables or disables NAT nat_b=<nat port begin> - specifies NAT port begin nat_r=<nat port range> - specifies NAT port range

3-18 2N® VoiceBlue Enterprise

nat=<nat address> - specifies NAT IP address no_route_code=<no route code> - specifies No route code desc=<description> - specifies Description

replace linenr=<line number> - replaces SIP line with <line number> specified. If

SIP line list is empty, this command is not allowed, same parameters as for previous

command are possible, if some parameter is omitted when replacing, original value will be used

del <linenr> - deletes SIP line with a <linenr> specified

Example: There is one SIP line in a list. User decides to add new one with no parameters

specified (all parameters will be set to default values). Then he decides to change Codecs to value g711alaw, Register expiration time to 5000 and to enable CLIP.

Command line shell, type help for more information or type exit to quit

>sip ls

linenr=25 server=172.20.172.196 name="1111" disp_name="1111" listen_port=5061 us

er="vbegw" codecs=g711alaw;g711ulaw;g729 add_to_req= reg_exp=0 REGISTER nat_b=0

nat_r=0 nat= no_route_code=0 desc="SIP line"

>

>sip add

No parameters identified, default values will be set Added successfuly

>

>sip ls

linenr=25 server=172.20.172.196 name="1111" disp_name="1111" listen_port=5061 us

Administration 3-19

er="vbegw" codecs=g711alaw;g711ulaw;g729 add_to_req= reg_exp=0 REGISTER nat_b=0

nat_r=0 nat= no_route_code=0 desc="SIP line"

linenr=29 server= name="" disp_name="" listen_port=5061 user="" codecs= add_to_r

eq= reg_exp=300 REGISTER nat_b=0 nat_r=0 nat= no_route_code=0 desc=""

>

>sip replace linenr=29 reg_exp=5000 CLIP codecs=g711alaw g711alaw

Replaced successfuly

>

>sip ls

linenr=25 server=172.20.172.196 name="1111" disp_name="1111" listen_port=5061 us

er="vbegw" codecs=g711alaw;g711ulaw;g729 add_to_req= reg_exp=0 REGISTER nat_b=0

nat_r=0 nat= no_route_code=0 desc="SIP line"

linenr=29 server= name="" disp_name="" listen_port=5061 user="" codecs=g711alaw

add_to_req= reg_exp=5000 REGISTER CLIP nat_b=0 nat_r=0 nat= no_route_code=0 desc

=""

3.2.2.2 Menu States

Menu States allows you to control all the VoiceBlue devices and present calls. It consists of two submenus: Devices and Calls. Submenu Devices prints a list of all present VoiceBlue devices. Submenu Calls prints a list of all active calls. These submenus are just a text form of the same graphical menus available in VoiceBlue web browser.

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