2n Indoor Talk User Manual

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2N® Indoor Talk

User guide

Version:

2.25

www.2n.cz

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades. At present, we export our products into over 120 countries worldwide and have exclusive distributors on all continents.

2N®is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other

names mentioned herein are registered trademarks and/or trademarks or brands protected by law.

2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".

2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all basic requirements and other relevant provisions of the 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our website at www.2n.cz.

The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.

Content:

1. Product Overview

1.1 Product Description

1.2 Differences between Models and Associated Products

1.3 Terms and Symbols

1.4 Safety Precautions

2. Description and Installation

2.1 Before You Start

2.2 Brief Installation Guide

2.3 Installation Conditions

2.4 2N® Indoor Talk LAN Location via 2N® Network Scanner

2.5 IP Address Lookup

3. Configuration

3.1 Factory Reset

3.2 Software Configuration

4. Operational Statuses

5. Technical Parameters

6. Supplementary Information

6.1 Troubleshooting

6.2 Directives, Laws and Regulations - General Instructions and Cautions

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1. Product Overview

In this section, we introduce the 2N® Indoor Talk product, outline its application options and highlight the advantages following from its use. The section also includes safety precautions.

1.1 Product Description

1.2 Differences between Models and Associated Products

1.3 Terms and Symbols

1.4 Safety Precautions

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1.1 Product Description

2N®Indoor Talk is an indoor IP/SIP audio unit allowing for voice communication with the 2N IP intercoms. The device includes a touchscreen, Speakerphone, microphone, Ethernet interface for LAN connection and connectors for induction loop and doorbell

external supply. 2N®Indoor Talk is a high-quality, cost efficient and easy-to-install and configure answering unit. One installation can combine variable answering units manufactured by 2N Telekomunikace a.s.

2N® Indoor Talk is equipped a specific user interface for an increased user comfort and safety.

2N®Indoor Talk basic features:

display with capacitive touch layer

full duplex handsfree audio communication

LAN interface with PoE supply option

easy flush mounting

combination with 2N®Indoor Touch answering units

DND mode

remote door lock control

ambient lighting at relax

light signalling of activation by call

integrated user web interface

external doorbell button input

external power supply input

induction loop input.

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1.2 Differences between Models and Associated Products

Indoor Talk Units

Part No.:

2N®Indoor Talk – black

91378401

Indoor answering audio unit with touchscreen designed for all 2N IP intercoms

Part No.:

2N®Indoor Talk – white

91378401WH

Indoor answering audio unit with touchscreen designed for all 2N IP intercoms

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Other Indoor Units and Accessories

Part Nos.:

91378365

91378375

91378366

91378376

Part No.:

91378382

2N®Indoor Touch – black

WiFi version (third and fourth Part Nos.)

2N®Indoor Touch, an elegant indoor touch panel, is

designed for all of the 2N IP intercoms. The display panel shows you the person standing at your door and helps you make conversation with the visitor, open the doorlock or switch on the entrance hall lights.

2N®Indoor Touch – desk stand, black

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Part Nos.:

91378365WH

91378375WH

91378366WH

91378376WH

Part No.:

91378382W

2N®Indoor Touch – white

WiFi version (third and fourth Part Nos.)

2N®Indoor Touch, an elegant indoor touch panel, is

designed for all of the 2N IP intercoms. The display panel shows you the person standing at your door and helps you make conversation with the visitor, open the doorlock or switch on the entrance hall lights.

2N®Indoor Touch – desk stand, white

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VoIP Phones

Part No. 91378358

Part No. 91378357

Grandstream GXV3240 VoIP video phone

GXV3240 is the successor to the popular GXV3140 model, which allows for comfortable video calls in the IP network. Touchscreen and keypad control .

Grandstream GXV3275 VoIP video phone

GXV3275 is the successor to the popular GXV3175 model, which allows for comfortable video calls in the IP network. Touchscreen control.

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Power Supply

Part Nos.:

91378100

91378100E

91378100US

Part Nos.: 91378381E

91378381GB

91378381US

Part No. 932928

PoE injector – no cable

PoE injector – with EU cable

PoE injector – with US cable

For Ethernet cable supply where PoE is unavailable

S tabilised 12 V / 2 A power supply needs to be used where no PoE is available.

Part number according to the electric socket end piece (E/GB/US)

12 V transformer

For external lock supply, AC

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Mounting Accessories

Part No. 91378800

Flush mounting box for brick/plasterboard walls

 

Not included in the 2N®Indoor Talk package

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1.3 Terms and Symbols

The following symbols and pictograms are used in the manual:

Safety

Always abide by this information to prevent persons from injury.

Warning

Always abide by this information to prevent damage to the device.

Caution

Important information for system functionality.

Tip

Useful information for quick and efficient functionality.

Note

Routines or advice for efficient use of the device.

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1.4 Safety Precautions

The manufacturer reserves the right to modify the product in order to improve its qualities. The manufacturer continuously responds to the clients' requirements by

improving the software. Refer to the www.2n.cz company websites for the latest 2N®

Indoor Talk firmware and User Manual.

Where necessary, 2N® Indoor Talk can be installed at a safe distance from the

prohibited area and an Ethernet cable can only be carried to the required site.

Install 2N®Indoor Talk out of reach of sensitive devices and human bodies as it

emits electromagnetic interference.

Refer to S. 5.Technical Parameters for the range of operating temperatures.

2N® Indoor Talk may not be operated at places exposed to direct sunlight or

near heat sources.

2N® Indoor Talk is designed for indoor use. It may not be exposed to rain,

flowing water, condensing moisture, fog, and so on.

2N® Indoor Talk may not be exposed to aggressive gases, acid and solvent

vapours, etc.

2N®Indoor Talk is designed for LAN connection.

Warning

This product and its installation and configuration techniques are not intended for persons with diminished physical, sensory or mental capacities or persons with limited experience and knowledge unless expertly supervised or duly advised as to the use of this product by a person responsible for their safety.

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2. Description and Installation

This section describes how to install and connect 2N®Indoor Talk properly.

Here is what you can find in this section:

2.1 Before You Start

2.2 Brief Installation Guide

2.3 Installation Conditions

2.4 2N® Indoor Talk LAN Location via 2N® Network Scanner

2.5 IP Address Lookup

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2.1 Before You Start

Product Completeness Check

Please check the product delivery before starting installation:

1

2N®Indoor Talk

1 2.5 mm hexagon key wrench

1 Quick Start manual

Front Layout

1.Panel with capacitive touch layer

2.Speaker

3.Microphone

4.Anchoring holes

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Backside Connectors

1.External induction loop output

2.Reset button

3.Doorbell button input

4.12 V / 2 A DC power supply input

5.Ethernet

2N® Indoor Talk is designed exclusively for flush mounting (brick and plasterboard

walls). Use the 2N®Indoor Talk flush mounting box (Part No. 91378800), which is not part of the delivery.

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Cut a circular hole of the diameter of 103 mm and depth of 50 mm before installation. It is assumed that all necessary cables of the maximum length of 25 cm will lead to the hole. Put the flush mounting box in the hole to make sure that the hole is deep enough. If the hole complies with the box size, wall in the box and level the box using a water level on the holding clips. When the mortar hardens, break off the clips and cap the box with the cover provided. Use anchoring elements to fix the device into plasterboard.

Use a 2.5 mm hexagon key wrench (part of 2N®Indoor Talk delivery) for fitting 2N®

Indoor Talk into the flush mounting box.

Poznámka

Respect the local standards concerning installation of electronic devices on flammable materials while flush mounting 2N®Indoor Talk.

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Caution

Press the Reset button shortly to restart 2N®Indoor Talk. A LED on the

device backside goes on to indicate the reset.

Press the Reset button for up to 10 s to reset the factory defaults. The backside LED goes on to indicate the reset.

Reset button

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2n Indoor Talk User Manual

2.2 Brief Installation Guide

Remove the cover from the walled-in 2N® Indoor Talk flush mounting box. Remove

the pre-prepared cabling, UTP cable, doorbell twin cable and power supply cable. Shorten the cables to 150 mm or less as required. Connect the doorbell twin cable or power supply cable to the connector provided. Crimp the RJ-45 connector onto the UTP cable.

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Take 2N® Indoor Talk and lean its bottom edge against the wall below the flush

mounting box. First plug the green doorbell/power connector and then the LAN

connector. Put the cables carefully in the pre-drilled 2N® Indoor Talk back slot to

prevent them from blocking any horizontal levelling movement during the final

installation stage. Insert 2N® Indoor Talk in the flush mounting box making sure that it

clicks onto the levelling pins, which allow for a 5–6 ° inclination on either side for accurate horizontal levelling. Apply the box screw nuts with the hexagon key wrench

provided. Level 2N® Indoor Talk with a water level and tighten the screws gently.

Now 2N® Indoor Talk is ready for basic operation.

2N®Indoor Talk consumption with variable power supplies:

Supply type

Consumption

PoE, IEEE 802.3af

12 W

12 V / 2 A

12 W

Warning

Do not connect any external power supply if PoE is used and vice versa.

If you use a power adapter other than the recommended one, do not exceed the 12 V rated supply voltage. Also check the supply voltage polarity. Higher voltage values or misconnections may result in an irreplaceable device damage.

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2.3 Installation Conditions

Make sure that the following 2N®Indoor Talk installation conditions are met:

There must be enough space for the device installation.

The device is designed for vertical wall mounting (perpendicular to the floor) in the height of up to 120 cm above the floor. If necessary, operate the device in a position other than as aforementioned for a short time only, for quick testing purposes in a servicing centre, for example.

Exceeding the allowed operating temperature may not affect the device immediately but leads to premature ageing and lower reliability. Refer to S. 5. Technical Parameters for the acceptable range of operating temperatures and relative humidity values.

The device is not designed for environments with increased vibrations such as means of transport, machine rooms and so on.

The device is not intended for dusty environments and places with unstable humidity and abrupt temperature changes.

The device may not be exposed to aggressive gas, acid vapours, solvents, etc.

The device is not intended for direct connection into the Internet/WAN.

The device must be connected to the Internet/WAN via a separating active network element (switch/router).

The device is designed for indoor use. It may not be exposed to rain, flowing water, condensing moisture, fog, etc.

The device cannot be operated on places exposed to direct sunshine and near heat sources.

Keep some free space above and below the device to allow air to flow and conduct heat away.

No strong electromagnetic radiance is allowed on the installation site.

The VoIP connection must be configured properly according to the SIP and other VoIP recommendations.

It is recommended that the power adapter be connected to the mains via a UPS and reliable overvoltage protection.

Power Supply Connection

You can feed 2N®Indoor Talk as follows:

1.Use a 12 V / 2 A DC power adapter connected to the backside terminal board.

2.Use an Ethernet cable connected to a PoE supply or PoE supporting Ethernet switch/router.

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PoE Supply Connection

Use a standard straight RJ-45 terminated cable to connect 2N® Indoor Talk to the

Ethernet. The device supports the 10BaseT and 100BaseT protocols. The Ethernet

connection state is indicated by the symbol (hung-up receiver). If the symbol flashes, the device is disconnected from the network.

Caution

Factory reset results in a change of the Ethernet interface configuration!

A defective Ethernet cable may lead to a high packet loss in the Ethernet and subsequent instability and poor call quality!

Warning

Do not connect an external power supply if PoE is used and vice versa.

Connection of a defective or improper power supply may lead to a temporary or permanent device failure.

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Ethernet cable connector

Ethernet socket

Firmware Upgrade

We recommend you to upgrade the 2N® Indoor Talk firmware during installation.

Refer to www.2n.cz for the latest FW version. Refer to 3.2.5 System for the firmware upgrade procedure.

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2.4 2N® Indoor Talk LAN Location via 2N® Network Scanner

2N® Indoor Talk is configured via the administration web server. Connect the device

to the LAN IP and make sure it is properly powered.

2N ® Network Scanner Description

The application helps find the IP addresses of all the 2N® Indoor Talk devices in the

LAN. Download the app from the 2N web sites (www.2n.cz). Make sure that Microsoft . NET Framework 2.0 is installed for successful app installation.

1.Run the 2N®Network Scanner.

2.Use the Setup Wizard for successful installation.

2N®IP Network Scanner Installer

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3.Having installed the 2N® IP Network Scanner, start the application using the Microsoft Windows Start menu.

4.Once started, the application begins to automatically search for all the 2N IP intercoms in the LAN including their smart extensions (2N® Indoor Talk, 2N® Indoor Touch), which are DHCP/statically assigned IP addresses. All the devices are displayed in a table.

2N®IP Network Scanner Window

5.Select the 2N® Indoor Talk device to be configured and right-click it. Select

Browse… to open the 2N®Indoor Talk administration web interface login window for configuration. To change the device IP address, select Config and enter the required static IP address or activate DHCP. The default configuration password is 2n. If the found device is grey highlighted, its IP address cannot be configured using this application. In that case, click Refresh to find the device again and check whether multicast is enabled in your network.

2N®IP Network Scanner IP Address Change

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2.5 IP Address Lookup

IP Address Lookup

To look up the 2N ® Indoor Talk IP address, take the following steps:

Connect the device to the power supply (if connected, disconnect and reconnect it).

Wait for the sound signal.

Press the front panel lock button for 5 seconds within a 10s timeout.

The device reads its IP address.

If the address is 0.0.0.0, it means that the device has not obtained the IP address from the DHCP server.

Note

Press the button sequence within 30 seconds after the sound signal for security reasons. The pressing timeout is 2 s at most.

Dynamic/Static IP Address Switching

To switch the 2N ® Indoor Talk dynamic/static IP address, take the following steps:

Connect the device to the power supply (if connected, disconnect and reconnect it, or press Reset).

Wait for the first sound signal.

Press the front panel call hang-up button for 5 seconds within a 10s timeout.

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