2N Helios IP Verso User Manual

2N® Helios IP Verso

Modular IP Intercom

Installation Manual

Version

2.1

www.2n.cz

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades. At present, we export our products into over 120 countries worldwide and have exclusive distributors on all continents.

2N® is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other names mentioned herein are registered trademarks and/or trademarks or brands protected by law.

2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www.faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...“.

2N TELEKOMUNIKACE a.s. hereby declares that the 2N® Helios IP Verso product complies with all basic requirements and other relevant provisions of the 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed or our website at www.2n.cz.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.

Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		4
1.1	Components and Associated Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	6
1.2	Terms and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
2. Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . .		15
2.1	Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	16
2.2	Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
2.3	Electric Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	83
2.4	Extending Module Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	87
2.5	Completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	93
3. Function and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		94
3.1	Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	95
3.2	Intercom Control as Viewed by External User . . . . . . . . . . . . . . . . . . . . . . . . . .	97
3.3	Electronic Buttons equipped Intercom as Viewed by External User . . . . . . . . .	100
3.4	Intercom Control as Viewed by Internal User . . . . . . . . . . . . . . . . . . . . . . . . . . .	101
3.5	Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	103

4. Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

5. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 107

5.1	Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	108
5.2	Directives, Laws and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	109
5.3	General Instructions and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	111

1. Product Overview

Here is what you can find in this section:

1.1 Components and Associated Products

1.2 Terms and Symbols

Basic Features

2N® Helios IP Verso is an elegant and reliable intercom equipped with lots of useful functions. Thanks to SIP support and compatibility with major brands of PBX

manufacturers, it can benefit from using VoIP networks. 2N® Helios IP Verso can be used as a door or special purpose intercom for office buildings, residential areas and other applications.

2N® Helios IP Verso is a modular system: the user determines its configuration

according to the needs of the particular installation. Unlike other intercoms, 2N® Helios IP Verso is not delivered as a compact unit. After choosing the installation mode and particular modules, the user gets separate parts to be assembled using the plug&play connections. This approach allows for unique individual combinations and also leaves space for adding of additional modules later on.

Wide angle HD camera – allows the tenant to see the calling person on his or her videophone or PC screen in high resolution. The camera itself is hidden behind a darkened glass, so it is not visible. The intercom is equipped with night vision, which automatically selects the night/day mode according to light.

Quick dial buttons – there are 146 quick dial buttons in total in multiple button modules. For each button, up to three separate phone numbers plus substitute users can be defined, which ensures that the called user is reached whenever needed. The buttons are backlit with a clear mechanical response. The nametag surface is scratch resistant.

Keypad – is a keypad module that allows the user to use the intercom as a code lock and dial a phone number or phonebook position of the called user.

RFID card reader – the card reader module brings the access control functionality according to the RFID card or keyfob. With the advanced features, other functions can

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be RFID card controlled too.

Electric lock control – As part of the access system, the electrical lock can be controlled by a code entered on the keypad or the called phone, with the RFID card, via a PC application, etc. When necessary, more electrical outputs can be added. Numerous parameters allow for a wide spectrum of applications.

Robustness – 2N® Helios IP Verso withstands mechanical or weather accessories.

is designed as a vandal resistant intercom, which conditions with no need to purchase extra

Audio quality – using the automatic echo cancelling system, full duplex communication is available at any time.

The installation of 2N® Helios IP Verso is very easy, all you have to do is assemble the required arts and modules and attach the network cable. The modules are plug&play, so there is no need to configure them manually. The intercom can be supplied from a 12 V DC power source, or using a PoE switch.

Use your PC with any internet browser to configure 2N® Helios IP Verso. Apply the 2N® Helios IP Manager to configure extensive installations of multiple intercoms.

Advantages of Use

Elegant design

Weather resistant

Various modes of installation (flush, surface, plasterboard)

Sensitive microphone and loud speaker

Both-way audio communication – acoustic echo cancellation

Integrated colour HD camera with wide-angle lense and hidden night vision

Selectable number of quick dial buttons with nametags and backlight

Optional numeric keypad with backlight

Option to have multiple modules of the same kind – for example, card reader for both entering and leaving the building

Integrated switches of electric locks with wide setting options

Optional integrated RFID card reader module

PoE or 12 V DC power supply

Configuration using web interface or dedicated PC application

VoIP standard SIP 2.0 support

999 Phone Book positions

20 user time profiles

Video codecs (H.263+, H.263, H.264, MPEG-4, MJPEG)

Audio codecs (G.711, G.729)

HTTP server for configuration

SNTP client for time synchronisation

RTSP server for audio and video streaming, ONVIF compatible

SMTP client for email sending, Picture to Email feature

TFTP/HTTP client for automated firmware and configuration upgrade and update

2N® TELEKOMUNIKACE a.s., www.2n.cz

1.1 Components and Associated Products

Basic Units

Part No. 9155101	Part No. 9155101C
Basic unit	Basic unit with camera

Caution

There must be just one (with/without a camera) basic unit in every installation. The basic unit installation requires two frame/box positions; the other position, however, is left for additional module installation.

Frames

Part No. 9155011	Part No. 9155012	Part No. 9155013

Flush mounting frame, 1	Flush mounting frame, 2	Flush mounting frame, 3
module		modules
	modules

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Part No. 9155021	Part No. 9155022	Part No. 9155023

Surface mounting frame, 1	Surface mounting box, 2	Surface mounting box, 3
module		modules
	modules

Tip

The 1-module frame is used when another module is added to the existing installation or when the module is mounted to an extended interconnecting cable for an outgoing reader, for example.

Tip

Be sure to order the covering frame for the flush or plasterboard mounting box together with the flush mounting box

1-module frame (Part No. 9155011) – 1-module flush mounting box (Part No. 9155014)

2-module frame (Part No. 9155012) – 2-module flush mounting box (Part No. 9155015)

3-module frame (Part No. 9155013) – 3-module flush mounting box (Part No. 9155016)

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Extending Modules

Part No.	Part No.	Part No. 9155032	Part No. 9155033
9155030	9155031	Part No. 9155032
9155030	9155031	RFID Card Reader 125	RFID Card Reader 13.56
		RFID Card Reader 125	RFID Card Reader 13.56
Infopanel	Keypad	kHz	MHz

Part No.	Part No.	Part No. 9155036	Part No. 9155037
	9155035
9155034
		Electronic Buttons	Wiegand Module
I/O Module	5-Button Module

Part No.	Part No.	Part No. 9155050
9155038	9155039	1 m interconnecting
Tamper Switch	Blank module	cable

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Mounting Accessories

Part No. 9155014	Part No. 9155015	Part No. 9155016
Flush mounting box, 1	Flush mounting box, 2	Flush mounting box, 3
module	modules	modules

Part No. Name 2N® Helios

9155101 IP Verso

– Basic unit

2N® Helios

9155101C IP Verso

– Basic unit with camera

Description

9155011

9155012

2N® Helios IP Verso

– Flush mounting frame, 1 module

2N® Helios IP Verso

– Flush mounting frame, 2 modules

A 1-module covering frame for the flush/plasterboard mounting box. The 1-module frame is used when another module is added to the existing installation or when 1 module is mounted to an extended interconnecting cable for an outgoing reader, for example. Be sure to order the flush mounting frame together with the 1-module flush mounting box No. 9155014.

A 2-module covering frame for the flush/plasterboard mounting box. Be sure to order the flush mounting frame together with the 2-module flush mounting box No. 9155015.

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2N® Helios IP Verso

9155013 – Flush mounting frame, 3 modules

2N® Helios IP Verso

9155014 – Flush mounting box, 1 module

2N® Helios IP Verso

9155015 – Flush mounting box, 2 modules

2N® Helios IP Verso

9155016 – Flush mounting box, 3 modules

2N® Helios IP Verso

9155021 – Surface mounting frame, 1 module

2N® Helios IP Verso

9155022 – Surface mounting frame, 2 modules

2N® Helios IP Verso

9155023 – Surface mounting frame, 3 modules

2N® Helios

9155030 IP Verso

–

Infopanel

A 3-module covering frame for the flush/plasterboard mounting box. Be sure to order the flush mounting frame together with the 3-module flush mounting box No. 9155016.

The box is designed for flush or plasterboard mounting of 1-module sets and delivered including accessories for multiple box assemblies.

The box is designed for flush or plasterboard mounting of 2-module sets and delivered including accessories for multiple box assemblies.

The box is designed for flush or plasterboard mounting of 3-module sets and delivered including accessories for multiple box assemblies.

A 1-module covering frame for the surface mounting box. The 1-module frame is used when another module is added to the existing installation or when 1 module is mounted to an extended interconnecting cable for an outgoing reader, for example.

A 2-module covering frame for the surface mounting box.

A 3-module covering frame for the surface mounting box.

The Infopanel module helps you place such information into the intercom installation as house number, opening hours and similar data. The Infopanel backlight is software controlled.

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9155031

9155032

9155033

9155034

9155035

9155036

9155037

9155038

2N® Helios IP Verso

–Keypad

2N® Helios IP Verso

–RFID Card Reader, 125 kHz

2N® Helios IP Verso

– RFID

Card

Reader, 13 MHz

2N® Helios IP Verso

– I/O module

2N® Helios IP Verso

– buttons

2N® Helios IP Verso

–

electronic buttons

2N® Helios IP Verso

–

Wiegand module

2N® Helios IP Verso

– Tamper

Switch

The numeric keypad module helps you dial users via their phonebook positions or phone numbers, control the lock and use other code-accessible functions. The keypad digits and symbols are backlit.

The card reader module provides you with access control via contactless cards or keyfobs. The module supports the 125 kHz EM-41xx or HID Proximity cards.

The card reader module provides you with access control via contactless cards or keyfobs. The module supports the following 13.56 MHz cards or other carriers:

ISO14443A Mifare Classic 1k & 4k, DESFire EV1, Mini, Plus S&X, SmartMX, Ultralight, Ultralight C, SLE44R35, my-d move (SLE66Rxx), PayPass, Legic Advant

ISO1443B Calypso, CEPAS, Moneo, SRI512, SRT512, SRI4K,SRIX4K, PicoPass, HID iCLASS,

ISO18092, Sony FeliCa

The module provides logical inputs and outputs for sensor integration or door control. The module is installed under another module, i.e. needs no separate position.

A module with 5 mechanical quick dial buttons. The buttons are backlit and can include nametags.

A module with 5 electronic buttons for quick dialling from the phonebook. Use the arrow buttons to browse through every 5 phonebook positions and press the button next to the name in the current set of five positions to dial.

The module helps you interconnect your system with other systems via the Wiegand interface. The module is installed under another module, i.e. needs no separate position.

The module secures your system against tampering by detecting intercom opening or top frame removing. The module is installed on a special place and needs no separate position.

2N® Helios IP Verso is designed for outdoor applications and requires no additional roof.

Choose the proper frame and, if necessary, mounting box type depending on your particular 2N® Helios IP Verso installation needs.

2N® TELEKOMUNIKACE a.s., www.2n.cz

VoIP Phones

Part No. 91378351

Part No. 91378354

Grandstream GXV3140 VoIP videophone

Grandstream

GXV3175 VoIP videophone

Electric Locks

Part No. 932070E	Part No. 932080E	Part No. 932090E
BEFO 1211 12V / 600	BEFO 1221 with	BEFO 1211MB with mechanical
mA	momentary pin	blocking

Power Supply

	Part No. 91341481E
Part No. 91378100	12 V / 2 A adapter	Part No. 932928E
Part No. 91378100	A stabilised power supply must be used	Part No. 932928E
PoE injector		12 V transformer
	where PoE supply is not applied.

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Additional Modules

Part No. 9159010	Part No. 9137420E	Part No. 9137410E
	External 125 kHz RFID card reader for
Security relay	PC connection via USB	External IP relay

Part No. 9134165E	Part No. 9134166E
RFID card, 125 kHz	RFID key fob, 125 kHz

2N® TELEKOMUNIKACE a.s., www.2n.cz

1.2 Terms and Symbols

The following symbols and pictograms are used in the manual:

Safety

Always abide by this information to prevent persons from injury.

Warning

Always abide by this information to prevent damage to the device.

Caution

Important information for system functionality.

Tip

Useful information for quick and efficient functionality.

Note

Routines or advice for efficient use of the device.

2N® TELEKOMUNIKACE a.s., www.2n.cz

2. Description and Installation

Here is what you can find in this section:

2.1 Before You Start

2.2 Mechanical Installation

2.3 Electric Installation

2.4 Extending Module Connection

2.5 Completion

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2.1 Before You Start

Product Completeness Check

Before you start please check whether the contents of the package of your new 2N® Helios IP Verso complies with the following list.

1× 2N® Helios IP Verso

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2.2 Mechanical Installation

Mounting Types Overview

Refer to the table below for a list of mounting types and necessary components. You can assemble multiple units in all mounting types.

Flush mounting – classic bricks

incl. hollow bricks, thermally insulated walls, etc.

What you need for mounting:

a properly cut hole as instructed in the box package

Plaster, mounting glue, mounting foam or mortar as necessary

2N® Helios IP Verso , flush mounting boxes and frames

1× module: box Part No. 9155014, frame Part No.

9155011

2× modules: box Part No. 9155015, frame Part No.

9155012

3× modules: box Part No. 9155016, frame Part No.

9155013

2N® TELEKOMUNIKACE a.s., www.2n.cz

Flush mounting – plasterboard

What you need for mounting:

a properly cut hole as instructed in the box package

2N® Helios IP Verso , flush mounting boxes and frames

1× module: box Part No. 9155014, frame Part No.

9155011

2× modules: box Part No. 9155015, frame Part No.

9155012

3× modules: box Part No. 9155016, frame Part No.

9155013

2N® TELEKOMUNIKACE a.s., www.2n.cz

Surface mounting

concrete and steel structures, entry barrier columns, interior, etc.

What you need for mounting:

2N® Helios IP Verso plus the respective frames

1× module: frame Part No. 9155021

2× modules: frame Part No. 9155022 3× modules: frame Part No. 9155023

Caution

The warranty does not apply to the product defects and failures arisen as a result of improper mounting (in contradiction herewith). The manufacturer is neither liable for damage caused by theft within an area that is accessible after the attached electric lock is switched. The product is not designed as a burglar protection device except when used in combination with a standard lock, which has the security function.

When the proper mounting instructions are not met, water might get in and destroy the electronics. It is because the communicator circuits are under continuous voltage and water infiltration causes an electro-chemical reaction. The manufacturer’s warranty shall be void for products damaged in this way!

General Mounting Principles

Tip

Select flush mounting where possible to make your product elegant looking, more vandal resistant and more secure.

You are advised to buy the flush mounting boxes in advance and commission your building company to do the masonry for you. This approach helps you put your intercom exactly in the vertical position.

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Caution

Make sure that the diameter of the dowel holes is accurate to avoid falling out of the dowels! Use the mounting glue to secure the dowels if necessary.

Make sure that the depth of the dowel holes is accurate!

Do not use low-quality dowels to avoid their pulling out of the wall!

Having removed the front panel, make sure that no dirt gets inside the product (especially onto the sealing surface).

Never turn 2N® Helios IP Verso to align the box assembly after mounting. Make sure that the flush mounting boxes have been installed accurately.

Check the plasterboard wall and room interior pressure values. If the difference between the values is too great (as a result, e.g., of overpressure ventilation), separate the intercom using, for example, the mounting box enclosed and seal the cable passage to avoid speaker damage.

Surface mounting may cause problems on places exposed to potential vandalism (such as public garages, etc.). In this case, use steel anchoring elments instead of the dowels and screws included in the delivery.

The place for surface mounting must be flat with maximum inequality of 1 mm. (e.g. desk materials, glass, cutted stone etc). If the place is not flat, use flush mounting or equal the wall surface.

Safety

Eliminate the risk of personal injury! Surface mounting is not recommended for narrow passages or places where people's attention is distracted by something else. The manufacturer shall not be liable for injuries in such cases!