2N StarPoint 500 User Manual

2N OMEGA 48
2N StarPoint 500

USER‘S MANUAL
2N StarPoint 500

version 2.0

2N OMEGA 48
2N StarPoint 500

Dear customer,
Congratulations on the purchase of the product 2N StarPoint 500. This new product

was developed and manufactured with an emphasis on maximum user value, quality
and reliability. It is our desire that the 2N StarPoint 500 should give you complete
and long satisfaction.

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1. Introduction ................................................................................................................... 4

1.1 Content of the Package......................................................................................................... 4

1.2 Getting Started ..................................................................................................................... 4

1.3 Accessories .......................................................................................................................... 5

1.4 Telephone Description .......................................................................................................... 7

2. Basic Operation ............................................................................................................. 9

2.1. Outgoing Calls ...................................................................................................................... 9

2.2. Incoming Calls .................................................................................................................... 12

2.3. During the Call .................................................................................................................... 12

2.4. Main Menu .......................................................................................................................... 13

3. I would like to... ........................................................................................................... 15

3.1. Set the Programmable Buttons ........................................................................................... 15

3.2. Respond to Missed Calls .................................................................................................... 16

3.3. Dial a Previously Called Number ......................................................................................... 16

3.4. Dial a Previously Calling Number ........................................................................................ 16

3.5. Reject an Incoming Call ...................................................................................................... 16

3.6. Turn Down the Ringing Volume........................................................................................... 17

3.7. Turn Off the Microphone Temporarily – To Prevent the Other Party from Hearing Me .......... 17

3.8. Transfer a Call .................................................................................................................... 17

3.9. Add a Call to a Conference ................................................................................................. 17

CONTENTS

4. Telephone Functions .................................................................................................... 18

4.1. Lists of Calls ....................................................................................................................... 18

4.2. List of Missed Calls ............................................................................................................. 20

4.3. List of Incoming Calls .......................................................................................................... 20

4.4. List of Outgoing Calls .......................................................................................................... 20

4.5. Internal Telephone Book ..................................................................................................... 20

4.6. PBX Services...................................................................................................................... 21

4.7. Intercom - TRF ................................................................................................................... 22

4.8. Displaying the System Version ............................................................................................ 22

5. Telephone Setup .......................................................................................................... 24

5.1. Programmable Buttons Setup ............................................................................................. 24

5.2. Description of the buttons ................................................................................................... 28

6. Important Notices ........................................................................................................ 32

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1. Introduction

2N StarPoint 500 telephone sets are digital system telephones. The sets (except for
2N StarPoint 500 Entry) feature a two-row display, programmable buttons,
loudspeaker function (hands-free), and the option of additional accessories. The
telephone sets are available in grey (arctic) or black (anthracite) color versions.

2N StarPoint 500 series types:

2N StarPoint 500 Entry 2N StarPoint 500 Economy, Standard 2N StarPoint 500
Advance
A telephone for common operations − 2N StarPoint 500 Entry: a simple digital
telephone without display, with 8 programmable buttons, one-way speakerphone (no
microphone for hands-free telephony).
A mid-range office telephone − 2N StarPoint 500 Economy, Standard: a basic type
of digital system telephone with a two-row display and 12 programmable buttons.
The Economy model features a one-way speakerphone (no microphone for hands­free telephony); the Standard model features two-way speakerphone function (it is
equipped with a microphone for hands-free telephony). The Economy model is not
equipped with interfaces for additional accessories (e.g., additional button modules).
A managerial telephone − 2N StarPoint 500 Advance: The most advanced telephone
set of the 2N StarPoint 500 series. It is equipped with a two-row back-lit display, 19
programmable buttons and an interface for additional modules. It is also possible to
connect a headset to the telephone set. The set offers a two-way speakerphone
function (it is equipped with a loudspeaker and microphone for hands-free
operation).

1.1 Content of the Package

The telephone set package includes:
a telephone set
a telephone cord
User Manual on a CD
a quick help card

1.2 Getting Started

Unpack the telephone set

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Connect the receiver to the telephone set using the twisted cable (from the bottom –
see the figure below)
Connect the telephone set to your telephone socket using the telephone cord
supplied. Note: The 2N StarPoint 500 telephone can only be connected to the
dedicated socket.

Button name tags

For automatic name tag creation use the PbX Configuration Tool: on the button
settings screen click the “Prepare for printing” button. After clicking this button, the
pre-filled out print template will be created automatically.
You can also use the empty template included in the telephone set package to
create name tags for the predefined programmable buttons.

For more information on button setup refer to chapter Telephone Setup.

1.3 Accessories

The 2N StarPoint 500 telephones can be enhanced with optional user comfort
accessories such as additional button modules, headsets, etc. The additional
accessories are to be connected from the bottom of the telephone set.

To add more buttons, you can add an assistant console (button KEY module) or an
operator console (button BLF module) to your 2N StarPoint 500 Standard and
Advance. By connecting these consoles serially you will obtain a large number of
additional buttons. All buttons on the consoles can be set up in the same manner as
the telephone programmable buttons.

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Assistant console (KEY module): Operator console (BLF module)
Connecting the button console to the telephone (see the figure below):

Attach the console to the telephone set.
Use the connecting cable to connect the telephone with the console

Connect the console power supply cord to the dedicated outlet (on the bottom side)
(operator console − BLF module only) using the network adapter included in the
supply.

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row with

Additional modules

2N StarPoint 500

1.4 Telephone Description

You can browse the telephone menus and the telephone lists using the “Forward”

and “Back” buttons. The select button is used to select the specific
function. The “+” and “-“ buttons are used to change the volume of the call
(receiver or loudspeaker). Any change of the volume remains effective during the
call; the next call will have the volume set in the telephone menu (or in the
environment of the PbX Configuration tool).

Display
Programmable

buttons
Hands-free function One-way One-way Two-way Two-way

(KEY, BLF)

Types of 2N StarPoint 500 telephones
Entry Economy Standard Advance

−

8 12 12 19

− −

Two-row Two-row

Yes Yes

Two­backlight

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Telephone display

All 2N StarPoint 500 telephones (except for the Entry model) are equipped with a
two-row display. The display contract can be adjusted. For description of the display
parameter setup refer to chapter.
Default display status:

For more comfort when using the 2N StarPoint telephone you may tilt the display.

Programmable buttons

2N StarPoint 500 telephones are equipped with buttons, which are user­programmable in the environment of the PbX configuration tool. The basic setup of
the programmable buttons is made after the so-called Hardware RESET if the
telephone set was connected to the system and also by the system administrator;
the user may adjust the button setting according to his/her needs. For more
information see chapter Programmable Buttons Setup.

Basic available functions of the programmable buttons:
Flash (call interruption for transfer,..)

Transfer (transfer, intercom to assistant)
Hands-free/one-way hands-free
Mute (microphone switch-off)
Redial / List of outgoing calls
List of personal quick-dial numbers
List of missed calls
DND (rejection of a call to the assistant)

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The subscriber is

free function is

The subscriber’s

2N StarPoint 500

CONF (connecting a call to a conference)
PARK (parking the call during a call, when idle locking of the telephone set)
Escape (back in the menu, rejecting a call)

Overview of calls

Indicators of the buttons set to quick-dialing internal numbers signals the following
statuses:
The subscriber is dialing − the indicator is on
The subscriber’s telephone is ringing – the indicator flashes quickly

The subscriber is making a call − the indicator is on

Indicator status Button function Indicated status

Number quick-dialing

On

Hands-free

Back The key is active

Number quick-dialing

Flashing

Microphone off Microphone off
Missed calls You have missed calls

2. Basic Operation

2.1. Outgoing Calls

Pick up the receiver. You will hear the dialing tone.

speaking
Hands-

active

telephone is ringing
(quick flashing)

Dial a number.
If you have the telephone number stored in your or group telephone book the name
of the called party will be displayed on your telephone’s display.

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The time of the call will be displayed when the called party answers the call:

If the called party is busy you will hear the busy tone and the following message will
appear on the display:

You can also dial the number first, and then start the call by picking up the receiver.
If the called party hangs up during the call, the “caller hung-up” message will appear

on your display.

To use the hands-free function press the hands-free button (the
switching-on of the hands-free function is signaled by the hands-free button
indicator) instead of picking up the receiver. To terminate the call press the hands­free button one more time.

Note: If the hands-free button has not been set on your telephone you can press the
select button to turn on the hands-free function after having dialed the number.

Hands-free

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