2N SingleTalk User Manual
User Manual
Version 6.3.0 www.2n.cz
®
2N
SingleTalk
Lift Communicator
The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier
of telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes intercoms, GSM and
UMTS products, private branch exchanges (PBXs) and M2M solution.
2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represents a symbol of prosperity in the field of IP intercoms. Furthermore, the
company dedicates significant attention to operator solutions as well as to effectively
providing support for our distribution network and customer service. At present, we
export our products into over 120 countries worldwide and have exclusive distributors on
all continents.
2N® is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information
and to answer your questions about 2N products and services. On faq.2n.cz you can find
information regarding products adjustment and instructions for optimum use and
procedures „What to do if...“.
Declaration of Conformity
2N TELEKOMUNIKACE a.s. hereby declares that the 2N® SingleTalk product complies with
all basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.
2N TELEKOMUNIKACE company is the owner of the ISO 9001:2008 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee high quality, technical level and professional aspect of all our
products.
2N® SingleTalk product is the holder of the Type certificate
of the TÜV SÜD Czech company.
Table of Contents
1. Product Overview ............................................................... 5
1.1 Product Description ....................................................................................................... 6
Basic Features .................................................................................................................. 6
Advantages of use ............................................................................................................ 6
1.2 2N® SingleTalk Components and Associated Products ............................................. 8
Basic Unit – Universal version .......................................................................................... 8
Basic Unit – Compact Version ........................................................................................ 10
1.3 Changes ........................................................................................................................ 12
1.4 Terms and Symbols Used ........................................................................................... 13
Manual Symbols ............................................................................................................. 13
2. Description and Installation ............................................ 15
2.1 Product Description ..................................................................................................... 16
Operation ........................................................................................................................ 16
Universal Version ........................................................................................................... 16
Compact Version ............................................................................................................ 16
2.2 Before You Start ........................................................................................................... 18
Product Completeness Check – Universal version ........................................................ 18
Product Completeness Check – Compact version ......................................................... 18
ST Installation Conditions ............................................................................................... 19
2.3 Mounting – Universal version ..................................................................................... 20
Safety Precaution ........................................................................................................... 20
ST Location .................................................................................................................... 20
Mounting of Panel with ST Electronics ........................................................................... 21
Off-Panel Microphone Mounting ..................................................................................... 23
Off-Panel Loudspeaker Mounting ................................................................................... 23
Indicator Mounting .......................................................................................................... 24
2.4 Mounting – Compact version ...................................................................................... 25
Prior to Mounting ............................................................................................................ 25
2.5 Installation – universal version ................................................................................... 26
Layout of Terminals, Jumpers and Connectors ............................................................. 26
ST Telephone Line Connection ...................................................................................... 29
ALARM Button Connection – Button control .................................................................. 29
ALARM Button Connection – Voltage control ................................................................ 29
Indicator Connection....................................................................................................... 30
CANCEL Input Connection (Door Control, Optional) ..................................................... 31
Induction Loop Connection ............................................................................................. 32
2
Installation of Extending Modules ................................................................................... 32
2.6 Installation – Compact Version ................................................................................... 35
Terminal Description (elderly HW) ................................................................................. 35
Terminal Description (newer HW) .................................................................................. 36
Telephone Line Connection ........................................................................................... 39
CANCEL Input Connection (Door Contact, Optional) .................................................... 39
Induction Loop Connection ............................................................................................. 39
Mounting Completion ..................................................................................................... 40
2.7 ST Connecting Options ............................................................................................... 42
Direct PSTN Connection ................................................................................................ 42
GSM Gateway Connection ............................................................................................. 42
PBX Connection ............................................................................................................. 43
3. Configuration 2N® SingleTalk ......................................... 45
3.1 2N® SingleTalk Programming ...................................................................................... 46
Before You Start Programming ...................................................................................... 46
Entering Programming Mode ......................................................................................... 46
Programming .................................................................................................................. 46
Programming Error ......................................................................................................... 47
Programming Termination .............................................................................................. 47
How to Record a Message ............................................................................................. 48
Setting Acoustic Parameters .......................................................................................... 49
Switch programming ....................................................................................................... 49
Communication Equipment – Abbrev. Programming Form ........................................... 50
3.2 Review of Programming Functions ............................................................................ 52
4. Function and Use ............................................................. 57
4.1 Function Description.................................................................................................... 58
Outgoing Call .................................................................................................................. 58
Checking Call ................................................................................................................. 58
Incoming Call .................................................................................................................. 58
Protection against Unintentional Initiation ...................................................................... 58
Automatic Repeated Multiple Numbers Dialing with Confirmation ................................. 59
Automatic Repeated Multiple Numbers Dialing without Confirmation ............................ 60
Call Termination (Outgoing and Incoming Calls) ........................................................... 61
4.2 Non-Stop Service Instructions for Use ...................................................................... 62
DTMF Control during the Call ......................................................................................... 62
Switch Control ................................................................................................................ 62
ST Signalling Overview .................................................................................................. 63
Survey of Messages ....................................................................................................... 64
ST Identification .............................................................................................................. 64
5. Technical parameters ...................................................... 65
5.1 Technical parameters .................................................................................................. 66
Electric Parameters ........................................................................................................ 66
3
Switch Parameters ......................................................................................................... 66
Other Parameters ........................................................................................................... 67
6. Supplementary Information ............................................ 69
6.1 Regulations and directives .......................................................................................... 70
6.2 List of Terms and Abbreviations ................................................................................ 71
4
1
1. Product
Overview
In this section, we introduce the 2N® SingleTalk product, outline its application options
and highlight the advantages following from its use.
Here is what you can find in this section:
Product Description
2N
Changes
Terms and Symbols Used
®
SingleTalk Components and Associated Products
5
Product Description
1.1
1.1 Product Description
Basic Features
The SingleTalk (ST) is intended primarily for lifts – especially in buildings,
where there is just one lift and no internal communication between the lift car
and the machine room/shaft bottom/lift car roof is needed (2N® LiftNet is
designed for more complex applications).
The ST is a Speakerphone in principle. This means that, built-in behind the lift
panel (wall surface), the ST microphone and loudspeaker are used for bi-
-directional voice communication.
The ST can be connected directly to a PSTN line, being supplied from this line.
Thus, it requires no battery and no maintenance. It can be connected to
any local PBX line or a GSM gateway too (refer to the Associated products).
The ST cannot be misused to someone else’s debit because it can dial the
pre-programmed numbers only.
On the top of it, the ST can be provided with various extending modules as
needed either on purchase, or any time later.
Advantages of use
Basic messages even without the voice recording module
Messages of a variable length of 0 to 30 seconds – with the voice recording
module only
Checking Call once in 3 days
Digitally adjustable acoustic properties (remote setting)
Function indication – two LEDs compliant with applicable lift regulations
Phone-based programming and checking
Hang-up and busy line detection
Automatic repeated dialing of multiple numbers
Protection against unintentional or unneeded initiation (CANCEL)
Call control from the dispatching center
No need of power supply
Easy installation onto any panel
Approved for connection to the PSTN
New features
Amplifier module
Lift blocking module
6
Product Description
1.1
Optional indication elements – backlit pictograms
(incl. incandescent lamps)
7
2N® SingleTalk Components and Associated Products
1.2
Part No., Name
Description
913640E
2N® SingleTalk –
basic version
successor to 913401
basic model (fully upgradeable)
provides automatic dialling of two numbers
without extending
reproduces manufacturer-recorded messages
913641E
2N® SingleTalk –
full version
successor to 913408
contains module 913647
enables to record and reproduce own messages
extends automatic dialling up to 6 numbers
913642E
2N® SingleTalk –
basic vision
+ blocking module
contains module 913649E
enables to block the lift in case of telephone line
silure
913643E
2N® SingleTalk –
full vision
+ blocking module
contains modules 913647 and 913649E
enables to record and reproduce own messages
extends automatic dialling up to 6 numbers
enables to block the lift in the case of telephone
line failure
1.2 2N® SingleTalk Components
and Associated Products
Basic Unit – Universal version
These units are
designed for
mounting behind the
lift panel, which is
pre-drilled for
installation.
8
2N® SingleTalk Components and Associated Products
1.2
Part No., Name
Description
913647E
2N® SingleTalk –
Extending Module
Enables to record and reproduce messages
Extends automatic dialling up to 6 numbers
913648E
2N® SingleTalk –
Switch Module
DTMF remote controlled universal switch (during
connection). Up to 2 switches, or one switch plus
one blocking module can be used.
913649E
2N® SingleTalk –
Blocking Module
A special switch used for blocking the lift in case
of telephone line failure.
913650E
2N® SingleTalk –
Amplifier Module
Speaker amplifier for
noisy environment.
Adjustable gain.
913621E
2N® SingleTalk –
Induction Loop
Induction Loop for people
with a hearing aid. Coil in
a holder with 1 m cable.
Amplifier Module
913650E
2N
®
SingleTalk with removed cover for illustration,
equipped with all extending module types
Blocking Module
913649E
Extending Module
913647E
Switch Module
913648E
Extending modules for Basic Unit 91364x
9
2N® SingleTalk Components and Associated Products
1.2
Order No., Name
Description
913644E
2N® Single Talk
Compact,
basic version
no user-defined
message recording
by phone, no
extending option
913645E
2N® Single Talk
Compact, complete
version
user-defined
message recording
by phone
Order No. Name
Description
913646E
lift blocking module,
external
lift blocking in the
event of telephone
line failure
Use the product also with other 2N® SingleTalk
communicators, e.g. to save wires in the lift
trailing cable. Install the module into the
machine room which the telephone line passes
through.
Basic Unit – Compact Version
The Compact communicator is designed for
quick and easy installation into any lift without
advance preparation.
Extending Modules – External
10
2N® SingleTalk Components and Associated Products
1.2
913630E
2N® LiftManager
The 2N® LiftManager software is intended for dispatcher’s centres that communicate
with the 2N® LiftNet, 2N® Lift EasyTalk and 2N® SingleTalk equipment. The
application requires a standard PC-modem configuration and a telephone line. A
multiple operator workstation network can be achieved by increasing the number of
telephone lines and PCs.
Note: Service Tools, a software for 2N® SingleTalk configuring, upgrading etc.
via PC, is a free and can be installed separately, without 2N® LiftManager.
5013331E
2N® EasyGate Pro
GSM gateway for
2N® LiftNet
2N® SingleTalk
Replaces a fixed telephone line.
Easy installation, no configuration requirements.
Batteries are integrated.
Call duration until two hours.
91360...
91361...
2N® SingleTalk
A communicator designed to connect
multiple lifts to a single telephone line,
allowing for local communication
between the lift cabin, machine room
and other places.
Associated Products
11
Changes
1.3
Manual
Version
Changes
1.0
First versions of the product and User Manual
Functional replacement of the 91340.... series (Lift EasyTalk)
4.0
Addition of the Compact version.
5.0
Changed default values of parameters 902 and 915
On-board microphone (apart from custom versions)
6.1
All communicators, produced since half of 2010, has a loudspeaker
connected by cable, to alow amlifier installation.
HW issue 5 and higher – optional onboard / external microphone
HW issue 7 and higher (model 2011):
o is equipped with a powerfull 50 mm speaker
o amplifier installation is easier.
SW version 10-08-24:
o Changed default values of parameters 913 and 914
o Recognizes all dual tones, new parameter 946.
o New parameter 975 – extended message options, separately for call
before and after confirmation.
o Extended DTMF 3 command: plays user recorded message, then
identification number and serial number.
o New function 995 – tells software version
o West Europe language set: English, German, Portuguese, Dutch.
o Phone numbers, stored as a factory default (in client-designed
versions) are hold over initialization.
1.3 Changes
The manufacturer reserves the right to modify the product in order to improve its
qualities.
12
Terms and Symbols Used
1.4
1.4 Terms and Symbols Used
Manual Symbols
Safety
Always abide by this information to prevent persons from injury.
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
13
2
2. Description and
Installation
This section describes the 2N® SingleTalk product and its installation.
Here is what you can find in this section:
Product Description
Before You Start
Mounting – Universal version
Mounting – Compact version
Installation – universal version
Installation – Compact Version
ST Connecting Options
15
Product Description
2.1
2.1 Product Description
In principle, 2N® SingleTalk (hereinafter referred to as ST) is a Speakerphone. It is
equipped with a microphone, loudspeaker, telephone line terminals, ALARM buttons,
backlit pictograms (as required by the applicable standard) and an optional CANCEL
input for door opening indication.
ST is available in two versions. The Universal version is designed for mounting
behind the pre-drilled (according to the drawing, see the Mounting section) lift panel.
The Compact version is provided with a metal case and can be installed quickly and
easily without advance preparation.
Operation
Push the ALARM button to activate the device. The “Wait” pictogram goes on
immediately, followed by the “Connection established” pictogram after communication
has been established.
Universal Version
The board with electronics is placed between the mounting panel and the printed
cover (see Fig.). The total dimensions are 65×130×24 mm. The loudspeaker and
microphone are fitted to the panel. Basic (slide-on) terminals are to the left and
extending modules (lift blocking and switch modules) to the right.
The extending module 913647 is under the cover (having no terminals). Small
connectors at the bottoms are intended for the induction loop (for people with bad
hearing) and LED indicators. Typically, backlit pictograms (even with incandescent
lamps) are connected to the product. Neither the pictograms nor the ALARM button
are included in the standard delivery (they are lift design elements).
Compact Version
The Compact version is provided with a robust metal case of the size of 100×185×16
mm. The built-in ALARM button is equipped with a yellow plastic pictogram (a bell)
and an ALARM sign for the blind on its sides. The backlit pictograms and induction loop
for people with bad hearing are in a window made of unbreakable glass. The
microphone and loudspeaker are vandal-proof too. Once installed, the product screws
are invisible from the lift cabin.
Caution
The Compact version does not include the lift blocking module in the case
of telephone line failure. You can connect the module parallel to the
telephone line, e.g. in the machine room.
16
Product Description
2.1
Figure 2.2
2N
®
Lift SingleTalk – Compact version
loudspeaker
pictogram window
„Connection established”
pictogram – green
pictogram indicating the location
of the induction loop for people
with defective hearing
„Establishing connection”
pictogram – yellow
TRIPHONY pictogram – yellow
indicates that triphony is active
ALARM button
window bezel hole
microphone hole
Figure 2.1
2N
®
Lift SingleTalk – Universal version
17
Before You Start
2.2
Order
No.
Extending Module
(Message Recording)
Lift Blocking Module
913640
913641
913642
913643
2.2 Before You Start
Product Completeness Check – Universal version
Check the product for completeness before installation please.
Main board with covers – equipped with modules according to the following
table:
Four terminal blocks (line, ALARM, CANCEL, pictograms) have been slided on
the left-hand side;
The loudspeaker and microphone (in client-designed versions, the second
microphone can be connected by cable);
CD with a full manual, Service Tools and 2N
This brief manual and a warranty certificate
®
LiftManager
Product Completeness Check – Compact version
Check the product for completeness before installation please:
Two terminal blocks (line, CANCEL) should be present on the pins at the lower
case connector.
The following fitting accessories should be enclosed:
o four M4×30 bolts
o four M4×8 bolts
o four fan-shaped washers
o four M4 nuts
CD with a full manual, Service Tools and 2N
This brief manual and a warranty certificate
®
LiftManager
18
Before You Start
2.2
ST Installation Conditions
ST is not designed for outdoor applications.
The product is connected to a telephone line where life-endangering voltage
may occur. Therefore, be sure to keep the safety precautions – refer to the
Electric Installation section.
It is forbidden to connect ST parallel to another terminal on a line.
The lift wall must be perfectly flat.
Tip
Use a portable telephone to check the telephone line function.
Do you know the telephone line number to be used? Check its
functionality.
For a PBX line connection, check other relevant conditions as included in
the Ways of ST Connection section.
Make sure that the lift panel has been prepared properly for ST mounting.
Universal version
Check the lift panel for advance preparation for ST mounting.
Compact version
It is advisable to mount ST where the lift cabin wall is also accessible from the
outside (from the lift shaft).
19
Mounting – Universal version
2.3
2.3 Mounting – Universal version
Safety Precaution
Safety
The telephone line supply cable, microphone, loudspeaker, LED indicators,
ALARM button and CANCEL contact, including cabling, and the board with
electronics are connected with a telephone line and so remember to
ensure during installation that the user cannot touch these product parts
and is protected against an electrical accident by a minimum isolation
distance of 1.5 mm, or an isolation barrier of a minimum break-down
voltage of 1,500 V!
Caution
The location, appearance and designation of the communicator controls
(e.g. the ALARM button) have to comply with the applicable lift standards.
ST Location
ST may be mounted into any position as needed, the optimum elevation being
approximately the height of an adult’s mouth. The ST mounting place must be beyond
the reach of the operating personnel (see the Safety Precautions).
Caution
You are not recommended to mount the electronics without the mounting
panel because the panel works as an electric isolation barrier and the
manufacturer cannot guarantee safety if it is not used.
20
Mounting – Universal version
2.3
4 spot-welded M4 screws on the
panel or lift cabin backside (typically
2 mm thick stainless steel sheet)
Perforated loudspeaker area
Perforation of ST panel itself is shown
here. It is possible to use perforation
prepared for precious version of
panel, but, if perforated area will be
too small or total area of holes is
insufficient, it may reduce a speaker
loudness.
Two LED holes (optional, backlit
pictograms are preferred, located
outside the panel)
Microphone perforation
Mounting of Panel with ST Electronics
To mount the ST panel onto the lift car interior wall surface you need 4 spot-welded
M4 screws in the pitch of 57×122 mm and a sufficiently perforated loudspeaker area
(may be larger than as shown on the figure, yet in no case may overlap the panel
size to avoid acoustic short-circuit), a microphone hole and 2 LED holes if necessary.
Mounting drawing for version with 50 mm speaker
21
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