2N Omega Lite Basic Services v1.3

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USER MANUAL Basic services
verze 1.3
User manual – Basic services
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Dear customer,
let us congratulate you on having purchased the 2N OMEGA Lite system. This new product has been developed and produced in order to provide the maximum utility value, quality and reliability to the user. We hope you will be fully satisfied with the 2N
OMEGA Lite for a long time.
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CONTENTS
1.1. PICTOGRAMS USED IN THE TEXT ............................................................................................4
1.2. EXPLANATION OF TERMINOLOGY.............................................................................................5
1.3. TYPES OF RINGING ...............................................................................................................7
1.4. VOICE MESSAGES IN YOUR EARPIECE.....................................................................................7
1.5. TONES IN YOUR EARPIECE.....................................................................................................8
1.6. SOMEONE IS CALLING YOU....................................................................................................9
1.7. YOU WANT TO CALL SOMEBODY ...........................................................................................10
1.8. YOU WANT TO MAKE A PRIVATE CALL....................................................................................12
1.9. PERSONAL PASSWORD ENTERING.........................................................................................13
1.10. PRIVATE CALL FROM ANOTHER TELEPHONE SET.....................................................................14
1.11. ANOTHER TELEPHONE SET / VIRTUAL LINE PRIVATE CALL........................................................15
1.12. CALL TRANSFER ..................................................................................................................16
1.13. TEMPORARY CALL HOLDING..................................................................................................18
1.14. SOMEONE WANTS TO ENTER YOUR PREMISES .......................................................................19
1.15. CALL FORWARDING - SOMEONE ELSE WILL ANSWER YOUR CALLS...........................................21
1.16. CALL FORWARDING TO PTN.................................................................................................23
1.17. ANOTHER TELEPHONE SET IS RINGING ..................................................................................25
1.18. MULTI-PERSON TALK - CONFERENCE.....................................................................................26
1.19. QUICK TRANSFER TO FAX.....................................................................................................28
1.20. SUBSCRIBER / CO LINE RESERVATION ...................................................................................29
1.21. REVERSE SUBSCRIBER LINE MODE........................................................................................31
1.22. USER GROUPS, DAY / NIGHT MODES ..................................................................................32
1.23. AUTOMATIC DAY / NIGHT MODE SWITCHING ........................................................................33
1.24. DAY / NIGHT MODE SETTING BY YOUR TELEPHONE SET........................................................34
2. MOBILITY EXTENSION..................................................................................................................35
2.1. MOBILITY EXTENSION PERMANENT ......................................................................................35
2.2. MOBILITY EXTENSION IN DAY MODE.......................................................................................38
2.3. MOBILITY EXTENSION IN NIGHT MODE...................................................................................41
2.4. MOBILITY EXTENSION PASSIVE CALLS ..................................................................................44
2.5. SMS AT NO ANSWER......................................................................................................45
2.6. MOBILITY EXTENSION ACTIVE CALLS ....................................................................................47
3. 2N OMEGA LITE, YOUR ANSWERING, RECORDING, AND FAX MACHINE........................49
3.1. „ANSWERING AND RECORDING MACHINE ACTIVATION.............................................................50
3.2. „ANSWERING AND RECORDING MACHINE MESSAGE RETRIEVING .............................................52
3.3. „ANSWERING AND RECORDING MACHINE DEACTIVATION.........................................................53
4. 2N OMEGA LITE, YOUR COST SAVING MACHINE..................................................................54
5. 2N OMEGA LITE AND YOUR LAN................................................................................................55
6. POWER OUTAGE.............................................................................................................................56
7. OTHER OPTIONS AND ACCESSORIES........................................................................................57
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8. TABLE OF SERVICES......................................................................................................................58
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Basic Services
1.1. Pictograms Used in the Text
Your telephone is ringing
Pick up the handset
Start conversation
Listen to the tone or the voice message in the earpiece
Hang up the handset Dial the internal subscriber number nn (21, e.g.) or department
nn
number (10, e.g.)
r...r
..
C
Dial the external (CO line) subscriber number r...r.
Dial individual digits
.
Press “FLASH” or “R” Press “#“ Press “Ρ
Dial the department number (10, 20,30,40,50 or 60) Dial the PBX memory number (8000 through 8099, or 80#00
through 80#99) Dial your personal password Advise your colleagues on the present situation
Please read this paragraph carefully Notes, good ideas for you
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Refer to page
&
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1.2. Explanation of Terminology
CO (External, Public) Line CO lines are public telephone network lines that are connected to your 2N OMEGA LITE PBX as inputs. They are used for outgoing (external) calls, i.e. calls outside your company. These lines include either the Telecom lines, GSM lines, or also your private lines.
External (CO Line) Subscriber
Any external subscriber worldwide that calls or is called by your PBX using a CO line.
Internal Subscriber
Any subscriber inside your company connected to the 2N OMEGA LITE PBX. Internal PBX calls are free of charge.
Private Network
A telephone network owned by one subject and used for telephone interconnection of his branches and their subscribers. From the viewpoint of the 2N OMEGA LITE PBX, there is no difference between private and public telephone networks are identical.
Private Subscriber
Any external private telephone network subscriber.
Tone and Pulse Dialing, Tone and Pulse Telephone Sets
Two types of telephone sets are used in many countries - the older pulse telephone sets and advanced tone telephone sets (which are usually able to use pulse dialing too, the dialing mode is selected by a switch). The 2N OMEGA LITE PBX works with both the types of telephone sets without problems, but pulse telephone sets offer lower comfort. Since services are different in each type of telephone sets, make sure which of the telephone sets you are using currently. We recommend to use tone dialing telephone sets for better comfort.
Trunk
A group (cluster) of CO lines, for one department of your company, for example.
Voice Mail and Fax Server
PC-based software that gives each internal 2N OMEGA LITE subscriber a comfortable answering and recording machine and fax „of its own“. For illustration see the invitation card below where the 2N OMEGA LITE PBX is able to distinguish answering/recording machine and fax calls automatically.
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DISA
An option to dial an internal PBX subscriber number directly (without needing the operator) - refer to the User Manual, Services for PBX Operator, Chap. Disa Service.
Paging
A system similar to the broadcasting one which looks for and advises subscribers equipped with key (system) telephone sets.
ISDN
A digital public network operated by PTT that provides high-quality voice and data services. It allows, for example, to use DDI from the public telephone network to an internal subscriber. The ISDN module for the 2N OMEGA LITE PBX is available to you.
Internal Subscriber Groups
The 2N OMEGA LITE PBX allows to define two internal subscriber groups that can behave as if they had 2 independent (virtual) PBXs. Each group can
have a PBX operator of its own;
have a fax and answering and recording machine of its own (unless it uses 2N
OMEGA LITE voice mail);
have a DAY / NIGHT mode of its own (independently of the other group);
keep its telephone call costs separately;
have an 2N DOOR COMMUNICATOR doorlock system of its own;
have their own CO lines, etc.
Department
Internal subscribers that are part of an organizational unit (such as department, division, etc.). Departments are fully independent of groups. The PBX defines up to 6 departments with numbers 10, 20, 30, 40, 50, and 60. Each internal subscriber can be part of one or more departments, but of one group only.
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(two short rings
followed by a pause) signals that the entrance door bell
ing followed by a short ring) signals
that an unsuccessfully transfered call or an unparked call is
of your telephone set or a waiting call via
rvice or the service has been
You are not authorized to use the service or have
You tried to make an outgoing call and all CO lines
cost route and
warns you that the connection will be more
Your telephone has been forwarded permanently
The „Do Not Disturb With Incoming Calls“ service
You tried to make an outgoing call, but your
ou tried to make an outgoing call using a line that
1.3. Types of Ringing
Internal subscriber ringing (two rings followed by a pause)
External subscriber ringing (long ring followed by a pause)
Alarm clock (continous ringing) signal that the pre-
2N DOOR COMMUNICATOR ringing
Returned call (longer r
Back ringing
programed time has been reached
operated by 2N DOOR COMMUNICATOR is ringing
returning to you
internet
1.4. Voice Messages in Your Earpiece
To make you as comfortable as possible, the 2N OMEGA LITE PBX sends messages on the following situations into your earpiece:
This is what you can
hear in your earpiece
„Dialing accepted“ „Service non-available“
„Unauthorized dialing“ „All lines busy“ „Warning: More expensive
call“ „Calls forwarded“ „Do not disturb“ active
„Enter password“
The service has been accepted and performed. There is no such se performed incorrectly.
entered an incorrect password. accessible by you are busy.
The PBX cannot use the least­expensive. or the „Follow Me“ service is active. is active.
Enter your personal or the PBX system password.
This means
„Locked“ „Line in defect“
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telephone set is locked (barred) for CO line calls. Y is defective (marked defective).
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interrupted tone)
(Czech standard: alternating
short and long tones, US: 350+425 Hz) signals that the
CO line is ready to receive your external subscriber
signals that
the telephone set of the called external (CO line)
(two long tones followed by a
pause) signals that the telephone set of the called
pted tone) signals that the called
(two short tones followed by a longer
pause) signals that you „have held“ the other call and can
ignals the
entering/returning of another subscriber into your
(two short and one long tones into
the call) signals during your call that another internal
(ticking tone during the
(1, 2, 3, or 4 short tones during the call)
through to
1.5. Tones in Your Earpiece
This is what you can
hear in your earpiece
Ringing types of your telephone and tones in your earpiece can be changed by a PBX technician if the PBX software allows so. This is done for special applications in particular. In that case, the description in this Manual may not correspond with the actual setup. This Manual provides the default setup only.
This means
Internal dialing tone (continuous non-
signals that the PBX is ready to receive your dialing.
CO (external) dialing tone
number dialing. External ringing tone (long interrupted tone)
subscriber is ringing.
Internal ringing tone
internal subscriber is ringing. Busy tone (short interru party’s line is busy.
Special tone
dial other services or establish other calls. Conference tone (one short tone) s
call/conference, who was temporarily excluded.
Internal warning tone
subscriber is trying to get through to your line.
Entering into call warning tone
call) signals that someone has got through to your line.
Warning tones
signal that another subscriber is trying to get your line:
from a subscriber line (extension)
from a CO line
PBX operator
a call returning after call transfer
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1.6. Someone Is Calling You
Your telephone set is ringing, which means that someone is calling you:
Your telephone set is ringing
Pick up your handset
Start conversation
The type of ringing of your telephone set indicates whether
an internal PBX subscriber is calling you (your telephone set rings as follows: - - -­), or
the call is coming from the public telephone network (your telephone set rings as follows: ).
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1.7. You Want to Call Somebody
You wish to call an internal PBX subscriber (this call is free of charge), or an external public telephone network line subscriber.
To call an internal PBX subscriber free of charge:
Pick up your handset and wait until you can hear the internal dialing tone (————)
Dial the internal subscriber number (nn is the extension number of the
nn
internal subscriber to be called
or
or
If the called party does not answer the call, you can
either hang up and try later, or
dial another internal subscriber number, or
use the „Subscriber / CO Line Reservation“ service.
If you can hear the busy tone (- - - -) after your dialing, then the called internal subscriber is just making a call. In that case you can
either hang up and try later, or
dial another internal subscriber number, or
wait, with the busy tone in your earpiece, until the called party hangs up. In that
case, the busy tone converts into the ringing tone automatically and the called subscriber’s telephone set will be ringing, or
use the „Subscriber / CO Line Reservation“ service.
To call an external public telephone network line subscriber:
dial "9" to get through to your PBX operator dial "10" or "20" or "30" or "40" or "50" or "60" to get through to
someone (the first free subscriber) from departments 1,2,3,4,5 or 6 respctively
wait until the subscriber answers the call and then start conversation
or n
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r...r
r...r
or
Pick up your handset and wait until you can hear the internal dialing tone (————)
Dial "0", wait for the public dialing tone (- — - — - —) and then dial external subscriber number r...r
Dial „8n“, where n is the CO line trunk number (1through 8), wait for the public dialing tone (- — - — - —) and then dial the external subscriber number r...r
Dial "80pp", where pp is the PBX memory number (00 through 99 or #00 through 99) from which you wish to call the public line subscriber
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Wait until the called subscriber answers the call and then start conversation
You can use your pre-programmed 2N OMEGA LITE PBX memory for calling public telephone network subscribers. What you have to know is the number of the PBX memory that contains the number of the subscriber to be called.
The 2N OMEGA LITE PBX contains 200 memories altogether with numbers ‘8000’ through ‘8099 and ’80#00’ through ‘80#99’(For the first 100 numbers dial 8000 through 8099, for another 100 dial ’80#00’through ’80#99’ – e.g. to dial abbreviated diallig 53 dial 8053, to dial abbreviated dialling 153 dial ‘80#53’). Yet not all abbreviated dialing memories may be available to you.
Having dialed the number from the PBX memory, you can continue dialing (adding some digits).
If all CO lines are busy, you can
either hang up and try later, or
use the „Subscriber / CO Line Reservation“ service.
If the called telephone line is busy, you can
either hang up and try later, or
use the „Automatic Redial“ service.
When making long-distance or international calls (from L.A. to N.Y., or from Denver to Tokyo, e.g.), you can use the Internet telephony option of your 2N OMEGA LITE PBX. This kind of connection will save up to 96% of your telephone call costs.
In case your PBX is equipped with a cost saving machine, your CO line calls will be automatically routed according to the LCR (Least Cost Routing) principle. If the least-cost route is currently not available, you will be warned with the „Warning, more expensive call“ message in your earpiece.
Using the cost saving machine, the GSM and Internet networks consistently, you can save up to 30% of your telephone call costs!
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1.8. You Want to Make a Private Call
It is your wish to make a private call. Unless the PBX is set otherwise, making private calls ensures full privacy of the called number and private call costs are carried to your personal account.
Pick up your hand set and wait until you cen hear the internal dialing tone (————)
Wiht a tone telephone set:
Dial „#71“
With a pulse telephone set:
Dial „771“
Futher, in either case:
Enter your personal password (see below)
Dial „0“ Dial the telephone number r...r of the subscriber to be called
r...r
Wait until the called party answers the call
You can use trunk or PBX memory calling instead of dialing ‘0’. The steps and further options are identical as those for normal public telephone network calling
You can store the whole procedure in the memory of your telephone set.
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1.9. Personal Password Entering
You need a personal password in order to make private and other calls. You should set your personal password before you use it for the first time and then could change it any time.
Pick up your handset and wait until you can hear the internal dialing tone (————)
With a tone telephone set:
Dial „#79“
With a pulse telephone set:
Dial „779“
Further, in either case:
Enter your original password (4 digits,. 5987 e.g.). The PBX password is 1111 by default
Listen to the password accepting message
Enter your new password (4 digits, 1998 e.g.) Remember the password well!
Listen to the password accepting message
Hang up
Should you forget your password, you have to ask your PBX administrator to reset the PBX to enter the default state.
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1.10. Private Call from Another Telephone Set
This service is similar to the „You Want to Make a Private Call“ service, but another telephone set is used. You can make your public telephone network private calls from any telephone set but have to know your personal password.
Pick up your handset and wait until you can hear the internal dialing tone (————)
Wiht a tone telephone set:
Dial „#72nn“, where nn is your line number
nn
With a pulse telephone set:
Dial „772nn“, where nn is your line number
nn
Further, in either case:
Enter your personal password Dial "0" and then the number r...r od the externall subscriber to be
r...r
You can use trunk or PBX memory calling instead of dialing ‘0’. The steps and further options are identical as those for normal public telephone network calling
You need a personal password in order to make private calls. You should set your personal password before you make your first private call and then can change it any time.
If you make an unsuccessful outgoing call from another telephone set, you can redial the number without entering your password. If you, however, put the other telephone set on hook for a period of time longer than 5 seconds, the option to make private calls from this telephone set on your account will be canceled automatically.
called Wait until the called party answers the phone and then start
conversation
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1.11. Another Telephone Set / Virtual Line Private Call
This service is similar to the „Another Telephone Set Private Call“ service but is shorter. You can make your private call using any other telephone set via the public network. All you have to do is to know your line number or the virtual line number and your personal password:
Pick up the earpiece of another telephone set and wait until you can hear the internal dialtone (————).
With a tone telephone set:
Dial „*nn“, where nn is your line number or the virtual line number.
nn
Further:
Dial your personal password (for Password Entering refer to &
13).
r...r
Instead of dialing „0“, you can dial via trunks or from the PBX memory. The procedure and options are the same as with ordinary calls to a PTN subscriber .
You need your personal password to make private calls. Set your personal password before your first private call and you can change it any time. For Personal Password Setting refer to.
Your PBX administrator sets your personal password for the virtual line. If your outgoing call from another telephone fails, you can retry without password.
However, if you hang up another telephone for more about 5 seconds, the possibility to make calls from this telephone on your account will be cancelled.
Dial „0“ and then the subscriber number r...r to be called. Wait until the called subscriber answers the call and start
speaking.
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1.12. Call Transfer
You are just talking with someone and want to transfer the call to another internal PBX subscriber or another public telephone network subscriber.
You are talking with somebody
With a tone telephone set:
To transfer the call to another internal PBX subscriber, press "FLASH" or "R" on your telephone set and then dial the number nn
nn
of the internal transferee to transfer the call to someone from a department , press "FLASH"
or
or
or
r...r
With a pulse telephone set:
or "R" on your telephone set and then dial the number of the department (10,20,30,40,50 or 60)
to get through to the PBX operator, press "FLASH" or "R" on your telephone set and then dial "9"
to transfer the call to another public telephone network subscriber, then press "FLASH" or "R" on your telephone set, then "0" and dial the telephone number r...r of the public line subscriber (069 111222, e.g.)
To transfer the call to another internal PBX subscriber, dial the
nn
number nn of the internal transferee To transfer the call to somebody from a depatment, press the
or
or r...r
Further , in either case:
For call transfer, you can use the PBX memory calling or trunking. A number of various situations may happen during call transfers. In each of
them, the 2N OMEGA LITE PBX is very user-friendly. Here’s an example: If you do not wait until the called party answers the call and hang up, the PBX
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number of the department (10,20,30,40,50 or 60) To transfer the call to another public telephone network subscriber,
press "0" and dial the telephone number r...r of the public line subscriber (069 111222, e.g.)
You can wait until the callled party answers the call and speak to it shortly (your original call is on the background), but you need not wait.
Hang up. Your call will be transferred.
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With a pulse telephone set, dial the following number into
will solve everything on behalf of you. If the call transfer is not successful within the pre-set timeout, the PBX will return the call to your telephone set.
The called internal subscriber does not answer or is busy:
To get back to the original call:
Press “Ρ“ on your tone telephone set Press „9“ on your pulse telephone set
To transfer the call to another subscriber:
With tone telephone set, dial the following number into the
nn
busy or ringing tone:
or
or
or
You are already talking with the called party but wish to get back to your original call (you have made the „Back Inquiry“):
Then, you can repeat the call transfer attempt.
You are already talking with the called party and wish to alternate the call with the original call:
Then, you can repeat your call alternating as you need.
You are already talking with the called party and wish to build a conference of these three subscribers:
nn of another internal subscriber (21, e.g.), or of department (10,20,30,40,50,60), or "9“ to get through to the PBX operator.
nn
the busy or ringing tone:
nn of another internal subscriber(21, e.g.), or of department (10,20,30,40,50,60).
Press "FLASH" or "R" and then “Ρ“ on your tone telephone set
Press"9“ on your pulse telephone set
Press "FLASH“ or "R" and then “#5“ on your tone telephone set
Press „75“ on your pulse telephone set
Press "FLASH“ or "R“ and then “#0“ on your tone telephone set
Press „70“ on your pulse telephone set
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1.13. Temporary Call Holding
You are just talking with somebody and want to hold the call temporarily (in order that the other subscriber cannot hear what you say):
You are just talking but wish to hold the call temporarily
With a tone telephone set:
Press "FLASH“ or „R“ and „Ρ“ into the call
Hang up. Your call will not be terminated.
With a pulse telephone set:
Dial "9“
Hang up. Your call will not be terminated.
To return to the call:
Pick up your telephone. You will get back to the held call automatically
If you have held your CO line call temporarily, your telephone set will ring shortly (- - ) in order to warn you that you are blocking the CO line by your temporary call holding. Note that if you were the first to call the CO line, the cost of the ongoing call (that you have held) will be carried to your account.
If you change your mind and want to return to the original call, you can do so by pressing "Ρ" without hanging up.
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1.14. Someone Wants to Enter Your Premises
With the 2N DOOR COMMUNICATOR module connected to your 2N OMEGA LITE PBX, you can make calls with persons at the entrance door and, if necessary, control the entrance doorlock by your telephone set. If someone is calling you from the entrance door, your telephone set will start ringing specifically.
Your telephone set is ringing - someone is calling you from entrance door (- - - -)
Pick up your handset and start conversation with the person at the door
Hang up
You can open doorlocks in the above described way only if your PBX is equipped with the 2N DOOR COMMUNICATOR software.
Up to 2 2N DOOR COMMUNICATOR doorlock telephones with independent doorlock control can be connected to your PBX.
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To call a person at the entrance door using the 2N DOOR COMMUNICATOR telephone, follow the instructions below:
Pick up your handset and wait until you can hear the internal dialing tone (————)
With a tone telephone set:
Dial "#21" to communicate with 2N DOOR COMMUNICATOR 1, or
or
With a pulse telephone set:
or
dial "#22" to communicate with 2N DOOR COMMUNICATOR 2 Start conversation. 2N DOOR COMMUNICATOR off hooks the line
automatically. The call is time-limited according to the 2N DOOR COMMUNICATOR setup
To open the door, press „FLASH“ or „R“ and then dial "#21"
Dial"721" to communicate with 2N DOOR COMMUNICATOR1, or
dial "722" to communicate with 2N DOOR COMMUNICATOR 2 Start conversation. The 2N DOOR COMMUNICATOR off hooks the
line automatically. The call is time-limited according to the 2N DOOR COMMUNICATOR setup
Hang up.
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1.15. Call Forwarding - Someone Else Will Answer Your Calls
Sometimes you cannot receive your calls in person. Here are some examples:
1. You are leaving your office or have an important meeting and wish to forward your call to a colleague of yours.
2. You expect a lot of calls to come and want a colleague of yours to receive your calls if you are busy.
3. You often leave your office for a short time and wish the PBX to forward your calls to a colleague of yours automatically after several seconds of ringing unless you answer the call yourself.
4. You wish use services 2 and 3 at the same time.
Pick up your handset and wait until you can hear the internal dialing tone (————)
With a tone telephone set:
1. To forward all of your calls to your colleague, dial "#11nn",
nn
where nn is your colleague´s number
or
2. to forward calls to your colleague only if your line is busy, dial
nn
or
nn
or
nn
With a pulse telephone set:
nn
or
nn
or
nn
"#12nn", where nn is your colleague´s number
3. to your forward calls to your colleague only if you do not answer your phone within several seconds, dial "#13nn", where nn is your colleague´s number
4. to forward your calls to your colleague´s only in case your line is busy or in case you do not answer your phone within several seconds, dial "# 14nn", where nn is your colleague´s number
1. To forward all of your calls to your colleague´s dial "711nn", where nn is your colleague´s number, or
2. to forward calls to your colleague only if your line is busy, dial "712nn", where nn is your collealgue´ number, or
3. to forward your calls to your colleague only if you do not answer your phone within several seconds, dial " 713nn", where nn is your colleague´s number
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4. to forward your calls to your colleague only in case your line is
or
busy or in case you do not answer your phone within several seconds dial "714nn, where nn is your colleague´s number
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nn
Further, in either case:
Listen to the service performing (confirming) message
Hang up.
By dialing ‘89’ instead of the subscriber line number nn you can forward your calls to your voice mail system. You can use the voice mail service only if it is installed.
By dialing ‘9’ instead of the subscriber line number nn you can forward your calls to your PBX operator.
By dialing the department number (10, 20, 30, 40, 50, or 60) instead of the subscriber line number nn you can forward your calls to anybody from the department.
You can create call forwarding chains. You can forward calls only if you are authorized to do so by the PBX.
To cancel all your call forwarding settings:
With a tone telephone set:
With a pulse telephone set:
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Pick up your handset
If your have permanent call forwarding, you will hear a voice message saying that your calls have been forwarded
Dial "#10"
Listen to the service performing message
Dial "710"
Listen to the service performing message
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1.16. Call Forwarding to PTN
You cannot always answer your incoming calls in the company in person. For example:
1. You are leaving your office or have a business trip and wish to forward all your calls to your mobile phone, another CO line or to your home.
2. You expect a lot of calls to come and want the other calls to be answered if you are busy by a colleague of yours outside your company.
3. You often leave your office for a short time and want the PBX to forward calls to your mobile phone after several seconds of ringing (if you don’t answer) automatically.
4. You want to activate call forwarding types mentioned in 2 and 3 above at the
same time.
Pick up the handset and wait until you can hear the internal dialtone (————).
With a tone telephone set:
1. To forward all your calls to the PTN, dial "#11nn", where nn
nn
or
nn
or
nn
consists of a "0" for seizure of the PTN and a CO line number or your mobile telephone number.
2. To forward your calls to a colleague of yours outside your company only if you are busy, dial "#12nn", where nn consists of a "0" for PTN seizure and a CO line number or your mobile telephone number.
3. To forward your calls to a colleague of yours or your mobile telephone only if you don’t answer your telephone within several seconds, dial "#13nn", where nn consists of a "0" for PTN seizure and a CO line number or your mobile telephone number.
With a pulse telephone set:
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or
4. To forward your calls as mentioned in 2 and 3 at the same time, dial "#14nn", where nn consists of a "0" for PTN seizure
nn
nn
or
nn
and a CO line number or your mobile telephone number.
1. To forward all your calls to the PTN, dial "711nn", where nn consists of a "0" for PTN seizure and a CO line number or your mobile telephone number.
2. To forward your calls to a colleague of yours outside the company only if you are busy, dial "712nn", where nn consists of a "0" for PTN seizure and a CO line number or your mobile telephone number.
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C
or
nn
Further, in either case:
3. To forward your calls to a colleague of yours or your mobile telephone only if you fail to answer the telephone within several seconds, dial "713nn", where nn consists of a "0" for PTN seizure and a CO line number or your mobile telephone number.
or
4. To forward your calls as mentioned in 2 and 3 at the same time, dial "714nn", where nn consists of a "0" for PTN seizure and a CO
nn
line number or your mobile telephone number.
Press the “FLASH” or “R” button.
Listen to the service confirming message.
Hang up.
Instead of dialing "0" for the PTN seizure, you can also dial "8n", where "n" is the CO line trunk number. You can forward your calls only in case you are allowed so by the PBX software and you have the respective call barring status for the particular number.
To cancel all of your call forwarding modes:
Pick up your handset.
In the event of permanent call forwarding, you will get a message saying that your calls have been forwarded.
With a tone telephone set:
Dial "#10".
Listen to the service confirming message.
With a pulse telephone set:
Dial "710".
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Listen to the service confirming message..
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1.17. Another Telephone Set Is Ringing
If you hear another telephone set ringing (in the neighbouring office, e.g.), you can answer the call from your telephone set as follows:
Pick up your handset and wait until you can hear the internal dialing tone (————)
With a tone telephone set:
If you do not know the number of the ringing line, dial "# *", or
or
nn
With a pulse telephone set:
or
nn
In this way you can take over both internal ringing (the caller is an internal subscriber) and external ringing (incoming CO line call).
if more telephone sets are ringing, dial "#24nn", where nn is the number of the line your want to access.
Start conversation
If you do no know the number of the ringing line, dial "723", or
if more telephone sets are ringing, dial "724nn", where nn is the number of the line your want to access."
Start conversation.
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1.18. Multi-Person Talk - Conference
Conference means a voice connection of three and more parties (subscribers) at the same time. Any internal subscriber who is a participant in a common call or a conference may invite another subscriber to take part in the conference. The 2N OMEGA PBX allows its users to build a conference of any size, even a conference of all internal subscribers with all CO lines in the extreme case. Moreover, it is possible to build several small conferences within the PBX and make inquiries and call transfers within the conference.
To invite another subscriber to take part in the conference:
You are talking with somebody
With a tone telephone set:
To invite an internal subscriber to tako part in the conference, press "FLASH“ or "R" and dial the internal subscriber number
nn
nn, or to invite a CO line subscriber to take part in the conference,
or r...r
press "FLASH" or "R", then "0", and dial external subscriber number r...r (069 111 222, e.g.) Advice the new participant that he or she has become part of the conference.
Press "FLASH" or "R" and then "#0" on your telephone set. All conference participant including you and the new one can
hear the conference tone
With a tone telephone set:
To invite an internal subscriber to take part in the conference,
nn
dial the internal subscriber number nn, or to invite a CO line subscriber to take part in the conference,
or r...r
You can also use any call transfer procedures during conference building and User manual – Basic services
press "0" and dial the external subscriber number r...r (069 111 222, e.g.)
Advice the new participant that he or she has become part of the conference.
Press "70" on your telephone set. All conference participants inxluding your and the new one can
hear the conference tone (-) and can talk together.
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inviting. Hence, you need not remember any other procedures. For details refer to the Call Transfer chapter.
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1.19. Quick Transfer to Fax
Your 2N OMEGA LITE PBX is equipped with a high-quality fax switch that is able to identify fax calls and transfer them automatically to a fax machine in your group. In case the fax machine is not on until the call is in progress or the automatic fax switch cannot be used, the PBX uses the „Quick Transfer to Fax“ service. The service allows you to start fax communication quickly without remembering the number of the fax extension.
You are talking with somebody or can hear fax tone in your earpiece.
With a tone telephone set:
To transfer the call to fax, press "FLASH" or "R" and then "#9"on your telephone set.
Hang up. Your call will by transferred to the fax machine assigned to your group.
With a pulse telephone set:
Press „79“ Hang up. Your call will be transferred to the fax machine assigned to
your group.
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1.20. Subscriber / CO Line Reservation
You called an internal subscriber who is busy. You can hear the busy tone in your earpiece (- - - -). or You called an internal subscriber who is absent. You can hear the idle internal ringing tone in your earpiece (- - - -). or You tried to make a public line call (by dialing "0", e.g.), but all CO lines are busy. You can hear the busy tone in your earpiece (- - - -).
In all the above mentioned cases, you can use the „Waiting for ...“ service.
You can hear busy tone or idle ringing tone in your earpiece
With a tone telephone set:
Dial „#4“
Listen to the service performing message
Hang up
With a pulse telephone set:
Dial „74“
Listen to the service performing message
Hang up
If the called subscriber line gets free or the subscriber arrives and handles its telephone set in any way, your telephone will start ringing (- - - - - -). If you pick up your handset, the telephone set of the called party will start ringing. If the called subscriber answers the phone, you can start conversation. or If the called CO line gets free, your telephone set will start ringing. If you pick up your handset, you will hear the external dialing tone (- — - —) and can dial the external subscriber number.
Waiting for the connection you can make other calls without limitations. If your
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telephone starts ringing to announce you that the called line is free and you fail to pick up your handset within about 20 seconds, the service will be canceled automatically.
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1.21. Reverse Subscriber Line Mode
Normally, after seizing the subscriber line, you get the internal dialing tone (————) and can access the CO line by dialing ‘0’. If, however, you are a frequent CO line caller, it is more advantageous for you to get access to the CO line directly (without dialing ‘0’) as if you had a direct public line. In fact, when you have seized your subscriber line, the PBX will search and assign to you the first free CO line immediately.
On the contrary, to get the internal dialing tone (in order to make an internal subscriber call or select a service), you have to press ‘FLASH’ or ‘R’ on your tone telephone set or tap on the hook switch on your pulse telephone set after you seize your subscriber line. In this way, you get the internal dialing tone and can dial any PBX services including ‘0’ - access to the CO line. This function is called Reverse Subscriber Line Mode.
To call internal subscribers or select PBX services:
Pick up your handset
With a tone telephone set:
Press "FLASH" nebo "R" Dial the internal subscriber number or a service.
nn
With a pulse telephone set:
Tap on a hook switch. Dial the internal subscriber number or a sevice
nn
If you, having seized the reverse subscriber line, get the busy tone, then all CO lines are occupied. Hang up and try later.
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1.22. User Groups, DAY / NIGHT Modes
User Groups
Your 2N OMEGA LITE PBX can define 2 groups of users. Suppose that the PBX is located in a building shared by two companies, or a family house occupied by 2 families. The user group then includes all internal telephones belonging to one company or one family. It is the PBX software that defines which telephones belong to which group. Each group can:
have a PBX operator of its own;
have a fax and answering / recording machine of its own (unless it uses the 2N
OMEGA LITE voice mail);
have a DAY / NIGHT mode of its own (independently of the other group);
keep its telephone call costs separately;
have an 2N DOOR COMMUNICATOR doorlock system of its own;
have their own CO lines, etc.
Department
The PBX can define up to 6 independent departments with numbers 10, 20, 30, 40, 50, and 60. Every internal subscriber can be part of one or more departments, but of one group only.
DAY / NIGHT Modes
The 2N OMEGA LITE PBX is equipped with a lot of software applications to optimize your telephone calling. The option to define the DAY / NIGHT modes is one of them. In the DAY mode, all staff are expected to be present, and in the NIGHT mode, on the contrary, it is necessary to transfer all fax calls automatically to the fax machine and use voice mail or an answering and recording machine for other calls. Moreover, CO line access rights should be restricted in the NIGHT mode, because there are often cleaners, security staff, etc. in the building at night.
This is why your PBX is equipped with independent DAY / NIGHT modes for each of the two user groups that relate to:
processing of incoming CO line calls;
CO line call barring.
The DAY / NIGHT modes are set by the PBX software and can be switched as follows:
Automatically if the pre-programmed DAY or NIGHT mode switching time is reached. It can be set that the DAY and NIGHT modes are not switched on Saturdays and Sundays.
Manually by dialing the „Manual DAY / NIGHT Mode Switching“ service.
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1.23. Automatic DAY / NIGHT Mode Switching
To enable the automatic DAY / NIGHT mode switching for your group at set times:
Pick up your hand set and wait until you can hear the internal dialing tone (————)
With a tone telephone set:
Dial "#801"
With a pulse telephone set:
Dial "7801"
Further, in either case:
Listen to service performing.
Hang up.
To disable the automatic DAY / NIGHT mode switching in your group at set times:
Pick up your hand set and wait until you can hear the internal dialing tone (————)
With a tone telephone set
Dial "#800"
With a pulse telephone set
Dial "#7800"
Further, in either case:
Listen to service performing.
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Hang up.
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1.24. DAY / NIGHT Mode Setting by Your Telephone Set
To set the DAY / NIGHT mode of your PBX for your group:
Pick up your handset and wait until you can hear the internal dialing tone (————)
With a tone telephone set:
Dial "#81" to set the DAY mode for your group, or
or
With a pulse telephone set:
or
Further, in either case:
dial "#82" to set the NIGHT mode for your group.
Dial "781" to set the DAY mode for your group, or
dial "782" to set the NIGHT mode for your group.
Listen to service performing message
Hang up
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2. Mobility Extension
Mobility Extension function (hereinafter ME) enables telephones (preferably GSM
telephones to share internal line services (switching, dialing PSTN,..) outside the PBX.
Simply put, if an internal line rings it enables simultaneous ringing of e.g., cellular
telephone, and if a call is answered with the cellular telephone you can do anything with the call what you could on the respective internal line. The fixed telephone connected to the PBX stops ringing at that moment. In the case of an incoming call from the respective cellular telephone the tone one hears in the handset is the set PBX dialing tone that the user knows when picking up the handset on the internal line, and the same tasks can be carried out as if picking up the handset on the internal line (calling another VL, calling PSTN,…).
The primary setup is made by the PBX administrator by setting on the specific
internal line the number (preferably a cellular telephone number), to which calls should be made if the Mobility Extension service is activated. After this, using this service is fully up to the user.
2.1. Mobility Extension – permanent
If you want to use the service permanently without time limit (DAY/NIGHT mode):
Pick up the handset and wait until you hear the internal dialing tone (————)
With a tone telephone set:
If you want to activate ME right after the ringing on the internal line starts
or
If you want to activate ME after the first ring after the
to
With a pulse telephone set:
ringing on the internal line starts
or
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
If you want to activate ME right after the ringing on the internal line starts If you want to activate ME after the first ring after the
or
ringing on the internal line starts
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to
Further, in either case:
Listen to the service execution message
Hang up
If you are activating the service from a cellular telephone (the telephone, to which
the Mobility Extension service is routed):
or
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————) If you want to activate ME right after the ringing on the internal line starts
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to
or
If you want to activate ME after the first ring after the ringing on the internal line starts
or
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
Listen to the service execution message
Hang up
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If you want to deactivate the Mobility Extension service:
With a tone telephone set:
With a pulse telephone set:
Pick up the handset and wait until you hear the internal dialing tone (————)
If you want to deactivate the ME service
If you want to deactivate the Mobility Extension service from a cellular telephone:
If you want to deactivate the ME service
Listen to the service execution message
Hang up
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————)
If you want to deactivate the ME service
Listen to the service execution message
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Hang up
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2.2. Mobility Extension in DAY mode
If you want to use the Mobility Extension (ME) service when the PBX is in the
DAY mode:
With a tone telephone set:
Pick up the handset and wait until you hear the internal dialing tone (————)
If you want to activate ME right after the ringing on the internal line starts
or
If you want to activate ME after the first ring after the ringing on the internal line starts
or
to
With a pulse telephone set:
or
or
to
Further, in either case:
Listen to the service execution message
Hang up
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
If you want to activate ME right after the ringing on the internal line starts
If you want to activate ME after the first ring after the ringing on the internal line starts
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
If you are activating the service from a cellular telephone (the telephone, to which
the Mobility Extension service is routed):
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to
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————) If you want to activate ME right after the ringing on the internal line starts
or
If you want to activate ME after the first ring after the ringing on the internal line starts
or
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
Listen to the service execution message
Hang up
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If you want to deactivate the Mobility Extension service:
With a tone telephone set:
With a pulse telephone set:
Pick up the handset and wait until you hear the internal dialing tone (————)
If you want to deactivate the ME service in the DAY mode
If you want to deactivate the Mobility Extension service from a cellular telephone:
If you want to deactivate the ME service in the DAY mode
Listen to the service execution message
Hang up
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————)
If you want to deactivate the ME service in the DAY mode
Listen to the service execution message
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Hang up
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2.3. Mobility Extension in NIGHT mode
If you want to use the Mobility Extension (ME) service when the PBX is in the
NIGHT mode:
With a tone telephone set:
Pick up the handset and wait until you hear the internal dialing tone (————)
If you want to activate ME right after the ringing on the internal line starts
or
If you want to activate ME after the first ring after the ringing on the internal line starts
or
to
With a pulse telephone set:
or
or
to
Further, in either case:
Listen to the service execution message
Hang up
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
If you want to activate ME right after the ringing on the internal line starts
If you want to activate ME after the first ring after the ringing on the internal line starts
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
If you are activating the service from a cellular telephone (the telephone, to which
the Mobility Extension service is routed):
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to
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————) If you want to activate ME right after the ringing on the internal line starts
or
If you want to activate ME after the first ring after the ringing on the internal line starts
or
If you want to activate ME after the second to eighth ring after the ringing on the internal line starts
Listen to the service execution message
Hang up
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If you want to deactivate the Mobility Extension service:
With a tone telephone set:
With a pulse telephone set:
Pick up the handset and wait until you hear the internal dialing tone (————)
If you want to deactivate the ME service in the NIGHT mode
If you want to deactivate the ME service in the NIGHT mode
If you want to deactivate the Mobility Extension service from a cellular telephone:
Listen to the service execution message
Hang up
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————) If you want to deactivate the ME service in the NIGHT mode
Listen to the service execution message
Hang up
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2.4. Mobility Extension – passive calls
A passively initiated Mobility Extension call is such that the respective internal
line, which has the Mobility Extension service activated, rings, i.e., that the respective cellular telephone rings (typically) simultaneously with it:
Your cellular telephone is ringing
Pick up the “handset”
Speak
If you need to transfer the call dial:
“FLASH” simulation Dial the number of the internal PBX subscriber
nn
After the transfer is completed:
Hang up
Or dial
“Withdrawing from the call” Dial the number of another internal PBX subscriber or the number of a
nn
service
If you did not answer the cellular phone you received an SMS with the
information on the previous call. So-called. SMS at no answer. The default SMS text: “You have a missed call from: “caller identification”. The SMS is sent if the caller ID has been determined.
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2.5. SMS AT NO ANSWER
Sending SMS at no answer can be allowed:
With a tone telephone set:
With a pulse telephone set:
Pick up the handset and wait until you hear the internal dialing tone (————)
If you want to activate sending SMS at no answer
If you want to activate the service of sending SMS at no answer from a cellular
telephone:
If you want to activate sending SMS at no answer
Listen to the service execution message
Hang up
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————)
If you want to activate sending SMS at no answer
Listen to the service execution message
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Hang up
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If you want deactivate the service of sending SMS at no answer:
With a tone telephone set:
With a pulse telephone set:
Pick up the handset and wait until you hear the internal dialing tone (————)
If you want to deactivate sending SMS at no answer
If you want deactivate the service of sending SMS at no answer from a cellular
telephone:
If you want to deactivate sending SMS at no answer
Listen to the service execution message
Hang up
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————)
If you want to deactivate sending SMS at no answer
Listen to the service execution message
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Hang up
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2.6. Mobility Extension – active calls
An actively initiated Mobility Extension call is such that you are calling the PBX,
an external line (typically a GSM gateway) from a cellular telephone (typically) whose GSM number is allocated to one of the internal lines as Mobility Extension:
Call the number of the PBX external line (typically a GSM gateway)
Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and: (————)
Dial the number of a PBX internal subscriber
nn
Speak
Hang up to end the call, or dial
“FLASH” simulation Dial the number of an internal PBX subscriber or the number of a
nn
service Speak or
Listen to the service execution message
Hang up or dial
“Withdrawing from the call” Dial the number of another internal PBX subscriber or the
nn
number of a service Speak or
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Hang up or………
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At the moment when dialing is expected the time supervision is “running”. If no
dialing took place within approximately 15s you will hear an intermittent tone. To return when the PBX receives the dialing:
Dial “FLASH” simulation Dial the number of an internal PBX subscriber or the number of a
nn
service Speak or
Listen to the service execution message
Hang up or ….
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3. 2N OMEGA LITE, Your Answering, Recording, and Fax Machine
Studies made by telecommunications companies estimate that 40% of incoming telephone calls are not successfully made (the called party is absent or busy). Therefore, your 2N OMEGA Lite PBX, in cooperation with the Messaging Server, can create a virtual answering and recording machine for each internal subscriber to record and transfer to LAN all messages. All functions related to voicemail, fax server, www server, etc. are conditioned by the installation of the Messaging Server.
You are informed of any received voice message by Internet, an SMS message on your GSM telephone, or by e-mail. If your PC is off while you are away, you will be advised upon return of any new message by a LED flashing on your telephone set.
You can play your new voice message on your PC. What you need is to click twice on the incoming e-mail window. Or you can hear your new voice message from your internal telephone set or any other telephone set anywhere (using your password).
By applying voice mail in your 2N OMEGA LITE communication system, you will make sure that any and all of your telephone calls will be received, heard and processed regardless of whether you absent or busy. Note that your customers’ calls are the most valuable assets you have!
The same applies to the fax server. Your 2N OMEGA LITE PBX creates a virtual fax with a separate number for each internal subscriber, records all fax messages and transfers them to the LAN. Again, you are advised of any received fax message and can view or print it using your PC. The system is 100% compatible with conventional fax machines. You do not have to send pages repeatedly, all of your fax messages will be sent automatically. To cut costs, fax messages can be sent at night and from the PC that is the closest to the fax recipient.
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3.1. „Answering and Recording Machine“ Activation
Sometimes you cannot answer your calls in person. Here are some examples:
1. You are leaving your office or have an important meeting and want to forward your calls to the answering and recording machine.
2. You expect a lot of calls to come and want them to be recorded if you are busy.
3. You often leave your office for a short time and want the PBX to forward your calls automatically to your answering and recording machine after several seconds of ringing unless you answer the call in person.
4. You want to use services 2 and 3 at the same time.
With a tone telephone set:
Pick up your handset and wait until you can hear the internal dialing tone (————)
1. To forward all of your calls to your answering and recording machine, dial"#11 89", or
or
or
or
With a pulse telephone set:
or
or
or
2. to forward your calls to your answering and recording mechine only if your line is busy, dial "#12 89", or
3. to forward your calls to your answering and recording mchine only if you do not answer your phone within several seconds, dial"#13 89", or
4. to forward your calls to your answering and recording machine only in case your line is busy or in case you do not answer your phone within several seconds, dial"#14 89".
1. To forward all of your calls to your answering and recording machine, dial "711 89", or
2. to forward your calls to your answering and recording machine only if your line is busy, dial "712 89", or
3. to forward your calls to your answering and recording machine only if you do not answer your phone within several seconds, dial "713 89", or
4. to forward your calls to your answering and recording machine only in case your line is busy or in case you do not answer your phone within several seconds, dial"714 89".
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Further, in either case:
Listen to service performing message
Hang up
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3.2. „Answering and Recording Machine“ Message Retrieving
With an internal tone telephone set (this service is not available with pulse telephone sets):
Pick up your handset and wait until you can hear the internal dialing tone (————)
Dial "89“ Wait until the voice mail system answers and dial your subscriber line
nn
number. Enter your „answering and recording machine“ password
With a tone telephone set anywhere in the world (this service is not available with pulse telephone sets):
r...r
nn
Pick up your handset and call your 2N OMEGA Lite PBX Using DISA service with ‘89’ code get access to your answering and
recording machine (for DISA service refer to the User Manual ­Services for PBX Operator, chap. Disa Service). Wait until the voice mail system answers and dial your subscriber line number.
Enter your „answering and recording machine“ password.
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3.3. „Answering and Recording Machine“ Deactivation
To disable all types of your „answering and recording machine“ recoding:
Pick up your telephone.
In case of permanent forwarding, the voice message announces you that your call has been forwarded.
With a tone telephone set:
Dial ‘#10’.
Listen to the service performing message.
Hang up.
With a pulse telephone set:
Dial "710"
Listen to the service performing message.
Hang up.
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4. 2N OMEGA LITE, Your Cost Saving Machine
Your 2N OMEGA LITE PBX helps you cut your telephone call costs significantly, namely by:
GSM Telephony
It is more cost-efficient for you to call to a mobile telephone from another mobile telephone rather than from a conventional fixed network. If two PBXs communicate with each other via a mobile network, it is cheaper in many cases than long-distance calls. This is what the GSM telephony built-in your 2N OMEGA LITE PBX offers.
Cost Saving Machine
Your PBX includes a sophisticated program - Cost Saving Machine - to facilitate your deciding whether to use the conventional network, the GSM network or Internet. It finds the best solution on the basis of a telephone call cost table.
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5. 2N OMEGA LITE and Your LAN
2N OMEGA Lite is not only a PBX but a genuine communication system that can be fully integrated with your LAN. The system may include:
Voice Mail
Each subscriber has a voice mail box of its own for messages. You can retrieve your messages either using a telephone set or e-mail on the PC.
Fax Server
Allows to send and receive fax messages from and into your PC. Each user has a virtual fax number of its own so that the fax message comes to its electronic mail directly.
SMS Message Sending
SMS messagesl can be sent to GSM telephones.
PBX Configuration and Monitoring
Your 2N OMEGA LITE PBX can be programmed and configured by any PC of your LAN. The PC also receives messages on the PBX operation.
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6. Power Outage
In case of power outage, you can be switched to the CO line directly. As many subscribers can be switched only as there are CO lines connected to the PBX.
If your telephone set uses a different type of dialing than that accepted by your PBX, you have to change it. Otherwise, the public exchange will ignore your dialing. Upon power recovery, you should switch your telephone set to the original type of dialing.
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7. Other Options and Accessories
2N COMFORT DOOR COMMUNICATOR COMFORT
A doorlock communication system using your PBX telephone sets and distribution systems. Every PBX user can communicate with visitors at the entrance door using its desk telephone set.
2N ACCOUNT
Software for filing, sorting and processing of call data of each line.
2N GSM GATEWAY
Independent equipment for direct connection of a common telephone set or PBX to the GSM network.
CLIP
AoC
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8. Table of Services
Dial
Services
Calls
CO line call 0... 0... 10 Subscriber line call 10-69 10-69 10 PBX buffer number call 80... 80... 10 External call via trunk 1-8 81-88... 81-88... 10 Voice mail call 89 89 52 PBX operator call 9 9 10 Private call #71... 771... 12 Private call from another telephone set #72... 772... 14 Private call from another telephone set or a virtual line * Subscriber / CO line reservation #4 74 29
Call Forwarding
Forward all calls to line nn #11nn 711nn 21 Forward all calls in case of busy line to line nn #12nn 712nn 21 Forward all calls in case of absence to line nn #13nn 713nn 21 Forward all calls in case of busy line or absence to line nn #14nn 714nn 21 Forward calls to PTN 23 Do you want to cancel all call forwarding settings #10 710 21 Call Take-Over Another telephone set is ringing # * 723 23 Telephone set nn is ringing #24nn 724nn 23
Call Transfer
Return to the transferee * 9 16 Conference connection F #0 70 26 Call alternating F #5 75 15
2N DOOR COMMUNICATOR
2N DOOR COMMUNICATOR 1 call #21 721 19 2N DOOR COMMUNICATOR 2 call #22 722 19 Others Automatic DAY/NIGHT Mode Switching disable #800 7800 33 Automatic DAY/NIGHT Mode Switching enable #801 7801 33 DAY mode switching #81 781 34 NIGHT mode switching #82 782 34 Personal password entering #79... 779... 13 Transfer to fax F #9 79 28
Notes:
with a tone
telephone
set
with a pulse
telephone
set
8
Refer
&
15
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F press ‘FLASH’ or ‘R’ r not available with pulse telephone sets J service under preparation, will be available soon. If you are interested in the
service, you can order it as a software upgrade to your 2N OMEGA LITE communication system.
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