Dear customer,
Our compliments on buying the 2N - OMEGA Lite. This new product was
developed with an emphasis on the maximum possible use value, quality and
reliability. We hope that you will be utterly satisfied with the 2N - OMEGA Lite for
many years to come.
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CONTENTS
1. The PBX configuration instrument menu ........................................................ 5
1.1. Data ...................................................................................................................................... 5
1.2. Windows ............................................................................................................................... 6
The basic menu for the PBX configuration instrument contains the following items:
1.1. Data
• New Making a new PBX configuration file
• Open… Opening a current configuration file
• Close Closing an open window with a configuration file
• Save Saving a file
• Save as … Saving a file under another name
• Firm values Using the factory settings in the default set up
• From the PBX Reading the configuration from the PBX
• To the PBX Saving a configuration into the PBX
• Reset the PBX Reset the PBX (the same function as turning on and off)
• Time synchronization Setting the time to the PC which is connected to the
PBX
• Upload the PBX software Loading firmware into Flash.
• Reset and boot the PBX from Flash Reset the PBX with firmware
support into Flash and rewriting it into RAM.
• Freezing the PBX The PBX switches to the service regime. Ongoing calls
are completed other calls cannot be started. This state is indicated by the sign
“PBX repairs!” on the system phones. Afterwards it is possible to turn the PBX
off and change the modules. The PBX switches to the operating state after the
command “Unfreeze PBX” or after turning on or off.
• Unfreezing the PBX Returning to the operating state.
• Print actuel window
• Printing sets
• Print setup
• Close the program
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1.2. Windows
• Cscade Grouping the windows into a cascade
• Tile Grouping the windows next to each other without overlap
• Arrange icons
• Panel The state of the lines
• Account data Displaying calls
• PBX diagnostics Displaying log system reports
1.3. Settings
Settings for: - local connections -connection to a COM port or a LAN
- modem - remote control /telemonitoring
- confirmation - reading and entering DAT into the PBX
• TCP/IP Setting IP addresses of PC where an XAPI server is
running
• Selecting COM Selecting the COM ports
• COM Baud speed Setting the speed of communication with the PBX
• Select language Choosing the language you want to use
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1.4. Help
• Contents help
• Search… for words in help
• Using help general instructions for using help in OS WIN
• About the application information on the SW version of the Program
2. Programming tables for the 2N - OMEGA Lite PBX
The following passages give a detailed description of all of the programming
parameters in the 2N - OMEGA Lite PBX. The chapter is in the same position as
the menu in the PBX configuration device’s themed index.
For access to programme the PBX you need a password.
The PBX configuration instrument enables two types of users to change the PBX
settings.
Password for a Supervisor user
The user with the supervisor authorisation has access to all of the PBX
parameters and can also change the password for a user with user authorisation.
Password for an ordinary User
The user authorisation only allows certain PBX parameters to be changed when
programming and the User password to be changed.
All parameters are available for reading.
The user can change the following parameters
- Authorisation numbers
- Emergency numbers
- Bank holidays
- The name of the VL
- Internal priority lines
- Authorisation without ARS
- Allowing services – all
- Divisions
- Classification into groups and divisions
- Calling to the entire division
- FLASH and the type of choices for VL
- Allowing direct choice for bundles
- Operating parameters for internal and external lines
- Buttons for system telephones
- External lines – name and type of choice
- Bundles for ring retrieval
- Assigning ringing tables into the ringing table for external lines
- Labelling lines
- Switchover times
- Global group data – dialling tone, softening tone, DISA tone
- Quick dialling – joint and personal
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The standard password setting for both users is 1111.
Without the password the PBX cannot be programmed. Please remember the
password!
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2.1. Global data
2.1.1. Information
This item informs you on the construction of the PBX that you are programming.
Here you will find the number of the SW version in the PBX, the production number of
the PBX to which you are connected, the time for which access to the PBX by remote
control is allowed and a precise labelling of the PBX firmware saved in the RAM and
FLASH memory. This labelling is in accord with the file name used to upgrade the
firmware in the PBX.
Information about licences:
RA Validity - expiring period for remote control with integrated modem to PBX
(according to main board type).
SW valid - SW validity expiring period (it is possible to make only emergency
calls after expiring of this period).
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ME valid - licence expiring period of Mobility Extension service.
ME count - maximum count of Mobility Extension service users. (default users
count = 2, without validity limitation).
GSM validity – displays the time before licence expiry for call blocking from
GSM modules (blocking of IMSI or first IMSI part). View the IMSI after the SIM card is
read in the v LogSystem listing.
Last licence - shows the valid licence serial number. It is possible to download
a licence with a serial number higher than the current one. Such a licence may be
entered just once into the PBX.
To enter a licence, push the ‘key’ button on the main bar of the configuration
tool. To create a licence, communicate the licence type, validity time and board
number to the supplier.
Lines - displays the count of available ports for each interface.
Languages - shows the system language to be used (for accounting and
logsystem data listings and ME SMS messages as determined by the FW type: CZ =
FW cz, sk, EN = FW en, de) and available user languages (for the key system menus
and tags, extension names and personal quick dialling labels).
The last changes item provides information on the most recent data entered
into the PBX or a file for each user type.
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2.1.2. Hardware
Information on the physical construction of the PBX including the attachment of the
individual types of modules at all positions in the PBX. Individual modules can be
added or taken away thus altering the PBX’s construction. However the simplest
way is to read the actual configuration directly from the PBX along a series port or
through the TCP/IP protocol.
2.1.3. Diagnostics for the PBX and localisation
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If you use external and internal lines with call identification support, then fill in the
part Localisation:
International – fill in the international calling code (usually 00)
National – fill in the country code in the national network (for the Czech Republic
(CR) it is 00420)
Local – fill in the local transfer number in the ISDN network (usually 0, not used in
the CR)
In the section Installation you assign who and where is installed in the PBX.
Languages
Select 1-4 user languages from the list of user languages (for key system phone
menus and tags, extension names and personal quick dialling labels).
2.1.4. External lines
•Minimum ring time. Determines how long the minimum continuous ringing
from an external line must be detected for the external line to be announced as
ringing.
•Minimum quiet for ring end. It is the pause in the ringing from an external line
after which the ringing from an external line is considered finished.
•Pause length for dial CO. Enables a pause to be entered between the
numbers dialled. Used in complementary numbers after quick dialling and after
detecting routes.
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•FLASH length to CO. Enter the length of the FLASH signal generated by the
PBX to the external port.
•Dial pulse to CO. Enter the length of the dial pulse’s impulse to the external
port.
•Dial gap to CO. Serves to set the gap length for pulse dialling to an external
port.
•Gap between numbers PV. Serves to assign the gap length for pulse dialling
sent to an external pulse.
•DTMF dial length. Serves to assign the length of broadcasting the dual tone
multi-frequency (DTMF) dialling to an external port. This value also determines
the DTMF dialling pause.
•Waiting for a CPT CO. Determines the maximum period the PBX spends trying
to detect the external dialling tone used to determine the working of the external
port.
•DTMF dial CO translation. The dialling gap for an internal tonal line to an
external tonal line after which the dialling to the external line is only heard.
• Test Repetition CO. How much a faulty external line test is repeated.
• CO OUT Relax. The minimum time for suspending an external line after an outgoing
call.
•CO In Relax. The minimum time for suspending an external line after an incoming
call.
•
• End of waiting on a DISA/FAX/modem. The time an incoming external call
waits after detection by the CNG (fax signal) or after direct inward calling on a
free or engaged subscriber before hanging up on the external line or carrying on
with another row in the call table.
•1st dial to CO time. The maximum time for delay when dialling an external line.
If there is no dialling during this time the external number is hung up on.
•Dial to CO time. The maximum time for delaying in dialling an external line. It is
renewed after every new number dialled by the internal user and, after it has
expired; the device switches from dialling to calling. It is permissible for the
expiration of this time to be marked by a short peep. Any other calling after this
time has elapsed is considered to be a call service.
•Dial to GSM time. The maximum time for dialling another call to a GSM line. It
is renewed after every new number dialled by the internal user and, after it has
expired; the device switches from dialling to calling. It is permissible for the
expiration of this time to be marked by a short peep. Any other calling after this
time has elapsed is considered to be a call service
•Max call time without break-up. The maximum time for a call of two external
lines that have connected break up signalling.
•Max call time with break-up. The maximum time for a call of two external lines
that do not have connected break up signalling.
•Trace ISDN. The selection allows the type of diagnostics for the ISDN modules
to be set after restarting the PBX.
•ISDN blocking time after extern. busy. The time for which the ISDN line is not
accessible after a previous occupancy by external equipment (e.g. by an ISDN
modem).
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•Don’t disintegrate conference. Allowing no collapse for conferencing between
an internal line and at least two external lines after the internal line has hung up.
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2.1.5. Internal lines
• Pulse #. The digit replacing the tone hash on pulse telephones.
• Pulse *. The digit replacing the tone asterisk on pulse telephones.
• Time for 1st dialling. Defines the maximum time waiting for the first number to
be dialled after phone is picked up. The line gets the engaged tone after this
time period has elapsed.
•Time for further dialling. Defines the maximum time spent waiting for the next
number to be dialled from an internal line. After it has lapsed the engaged tone
is heard and the call is cancelled.
•Crossing Time to failure loop. Defines the time period before the engaged
tone is sent following unsuccessful dialling. After the line goes to a fault loop.
•Bad dial key protection. The time period for which the next digit dialled is
ignored after dialling the entire number. It serves to prevent inadvertent call
back after unsuccessful dialling.
• Switching on lock. The time the intercom lock is fastened.
• Regime supervisor is valid. The time period for which the supervisor services
can be called upon after logging in to the Supervisor service
•Ticking after attach. The time for which a ticking can be heard on the call after
connecting. After this period the service cannot be disconnected from the call.
•Back to forwarder. The time the PBX tries to get a connection after
reconnecting with a hung up line. After this time it carries on in getting a
connection but it also starts ringing back to the switcher.
•Back to operator. If the target user does not pick up the phone in this period
the ringing goes back to the operator.
•End of switching over. After this period the PBX considers the call as dead.
The caller is told this by a voice telling them that all lines are unavailable and
the call is cancelled.
•Ringing of holding CO. The time between being notified by tinkling on an
internal line that an external call is on hold.
•End of holding. The time limit for a temporarily held external line to be hung
up.
• Time of back ringing. The time call back lasts for.
• Length of alarm ringing. The time the alarm will ring after activating it on an
internal line.
•Delay from front. The time when a new incoming call is not accepted after
having been hung up.
•Increasing of DTMF resistant for DISA. Min. length of the DTMF sign that is
accepted in the DISA direct inward calling.
•Increasing of DTMF resistant for VMail. Min. length of the DTMF sign that is
accepted in VoiceMail.
•Trace key system phone L2 – enable writing of key system phone layer 2
events into LogSystem listings. To read the data push the ‘dollar’ button on the
main bar of the configuration tool while reading accounting data, for example.
•Trace key system phone ringing – enable writing of key system phone ringing
into LogSystem listings. To read the data push the ‘dollar’ button on the main
bar of the configuration tool while reading accounting data, for example.
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•
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2.1.6. Tone parameters
DTMF
Increasing of DTMF resistant for DISA. Min. length of the DTMF sign that is
accepted in the DISA direct inward calling.
Increasing of DTMF resistant for VMail. Min. length of the DTMF sign that is
accepted in VoiceMail.
Amplitude of the DTMF L Group: the size of the DTMF sign’s amplitude (as a rule
it is not necessary to change it).
Amplitude of the DTMF H Group: the size of the DTMF sign’s amplitude (as a
rule it is not necessary to change it)
The PBX has two tone generators which can be used as tone sources when setting
Tones. The tone can be formed from up to three varying frequencies. When
forming the tones it is necessary to uphold the rule on the overall size of the
amplitude:
-1st Frequency = Amplitude to 62
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-2nd Frequency = Amplitude to 31
-3rd Frequency = Amplitude to 21
Generator 1 (sine 1) -Default frequency 425 Hz.
Generator 2 (sine 2) -Example of forming a “British tone”.
Amplitude of the voice modules
The default value is set at 64 and it is not recommended to change it.
Busy tone detector parameters
Count of CPT periods -minimum count of tones (beeps) according to
ITU-T E.180 before hang-up;
Silence fluctuation -intensity of the silence signal (0-65535).
Jitter period -tone duration tolerance against silence, starting from
tone:silence = 1:1 [ms];
CPT detection threshold behind filter -minimum tone level (0-255) for the tone to
be considered present.
2.1.7. Parameters for voicemail
Voicemail a line (or department) to which the modem of a voice
system is connected, Audio lines (Kerio VoiceMail) and the
ITS voice system lines.
Identification of mailbox selection prefix before the identification sign (the
default setting is a pause of 1s).
DTMF for call clear return from being put through (called subscriber is
engaged)
Increasing of DTMF resistant for VMail. Min. length of the DTMF sign that is
accepted in VoiceMail.
Use protocol ITS permission/prohibition for the voice mail ITS
Use protocol 602 permission/prohibition for the voice mail SW602
2.1.8. Authorisation numbers
Tables A, B, C, D, E, F for programming authorisations. Tables A, B, C, D
are prohibitive and conversely tables E and F are for exemptions and have greater
priority. Every table has 16 rows. Local numbers up to 5 digits can be entered into
tables A and B, the rest take ten digits.
Apart from the numbers it is also possible to add the sign “?”, which presents
all numbers (0-9).
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2.1.9. Emergency numbers
A table listing the emergency numbers that the lines can call without
authorisation. 15 numbers are available with a maximum of 16 digits.
2.1.10. Passwords
2.1.10.1. The password for users classified as Supervisor
The table for entering the supervisor’s password. This password is used, for
instance, during the RESET services of the PBX etc.
The user with the Supervisor authorisation has access to all parameters in
the PBX and can also change passwords for users with the User authorisation.
2.1.10.2. The password for users classified as User
The user with the User authorisation has the possibility of changing only some of
the PBX parameters when programming and can change the password for the user
with the User authorisation.
All parameters are available for reading.
2.1.11. Bank holidays
A table in which up to 16 annual bank holidays can be entered. The PBX
behaves as though it were a Sunday.
2.1.12. Charging
A form for entering the types of calls recorded in the call memory.
The entry Record incoming numbers allows a record of the incoming calls to
be made in the accounting rows for ports so enabling this. The entry Record the entire number of private calls enables the numbers of private calls to be
recorded.
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2.1.13. Tones and ringing
In this screen you can change the type of tones and ringing in individual
states. The screen is primarily meant for special applications.
It is necessary to select “Tone source” (left part of the table) and “Tone
cadence” (right part of the table).
The types of tones (heard in the handset) and ringing (heard on the telephone):
Dialling tone
• Special held calls
• Baby call activate the Baby call/dispatcher regime
• Network dial tone simulated tone when using ARS, call back regime, internal
GSM and ISDN in certain cases
Busy tone
• Busy the person called is engaged, the service cannot be provided
• Congestion blocked network (from an external network – the line is
broken, network is blocked, wrong number no credit; calling
internal network – telephone broken, full queue, cannot be
redirected, reject )
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• Not allowed service unauthorised entry (entered an unauthorised service or
line, lock, timeout selection, cannot be done)
Ringing from
• An internal line
• The intercom
• An external line
• Call back
• Return from redirection
• Alarm
Waiting tone
• VL calling from an internal line
• SYS calling from a system line
• CO calling from an external line
Ticking
• When connecting
• End CO-CO at the end of a call between two external lines there is a
ticking before break up
Before entering this screen there is a warning about the possible negative effect
operation may have on the PBX after an unprofessional change to the tones.
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2.1.14. Voices
Here you can change the voice settings (system, user and music to make
waiting more pleasant).
System voices
The PBX contains 11 systems voices. The voices notify the user about being
redirected, accepting the service dialled, a more expensive call in the LCR (least
cost routing) etc...
In this category there is also “music to make waiting more pleasant –
MusicOnHold“.
It is not recommended to make changes to the system voices.
User voices
They are for notifying the caller in DISA.
After reading the DAT from the PBX this table will display a list of the voices
contained in the PBX.
Pressing the key “Load“ saves the voices in the “Wav“ directory, which are
then automatically formed in the root directory of the installed PBX’s configuration
tool.
If you are going to make changes in the voices settings it is necessary to first
put the voice in this “Wav” directory and then set it here. A voice is a type of wav
and must have the following parameters: MONO - 8bit - 8kHz - unsigned.
The overall capacity of the voices is ca. 3 minutes. The length of the system
voices including the music is ca. 40 sec.
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Mess
The name of the voice as it is herein presented in the PBX configuration tool (e.g.
as a DISA parameter in the ringing table).
File
The name of the voice as it is saved in the PBX.
A change to the original voice
-press the key “Load”
-enter the voice created into the “Wav” directory formed.
-right click with the mouse on the voice you want to change.
-select the voice formed that is saved in the “Wav” directory.
-press the key “Save”
Adding a new voice
- press the key “Load”
-enter the voice created into the “Wav” directory formed.
-right click with the mouse in the space for user voices.
- select the command “Add”
- select the voice formed that is saved in the “Wav” directory.
- press the key “Save”
2.1.15. Modem
Changes can be made in the internal modem’s configuration (depending on
the PBX model) for telemonitoring. The basic set up accepts silent running of the
modem. The settings are changed by the AT command. The command is accepted
after carrying out a RESET.
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Permission for Modem switch for telemonitoring in the DISA detection is
(according to the ringing table) selected (if it is sited) directly in the modem module.
2.1.16. GSM Call Volume Levels
The table helps adjust the automatic call volume through a GSM module
against other interfaces.
The values are in dB.
Take small steps while changing the settings.
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2.1.17. AUDIO Groups
The AUDIO inputs/outputs include eight AUDIO groups to be assigned to the
Broadcast/Tape recorder service in the Groups/Switches, Broadcast, Tape recorder
menu.
2.1.18. AUDIO Relay
Each AUDIO input/output can be assigned one relay. The relay closes when
the given AUDIO channel is used for the Tape recorder/Broadcast service.
Typically, this option is mainly used for Broadcast with the relay activating the
so-called Broadcast exchange.
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2.2. Internal lines
2.2.1. Numbering
This item offers a list of internal subscribers to the PBX. Here the individual ports
are assigned a subscriber number and a name. The name is allowed to up to 14
characters, the numbering is 4 digits at most. Pay attention that no collision with the
numbering of services arises.
In the DDI column enter the DDI number used when phoning an internal line during
DISA, DDI, if it is not set up otherwise in the ringing table.
Select the user language in the Language column to display the key system
phone menus, line names and personal quick dialling labels. Select one of up to 4
languages as preset in the Global data/Localisation menu.
The Prefix CLIP column represents the transition sign to the VTS for internal
lines that identify an incoming call and for system telephones with at least 05.12
firmware. It enables this equipment to accept call back directly from a list of
rejected calls. It can contain up to 4 characters.
The column Prefix CLIP private represents the transition sign to a private
network (an external line denoted as a private one) for internal lines that identify an
incoming call and for system telephones with at least 05.12 firmware. It enables this
equipment to accept call back directly from a list of rejected calls. It can contain up
to 4 characters.
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2.2.2. Access to external lines
2.2.2.1. Allocating external lines
This table is for allocating a selection of bundles for external lines to internal
lines (analogue and system) subscribers. If an internal subscriber chooses the
service Access to an external line and the LCR is not activated or they are
returning from it because a different, cheaper route was not found, then for calling
to the VTS the priority external line is first used and if the first choice is not
available then the first free external line selected from the bundle. The priority line
can even be from a disallowed bundle.
If, for instance, we imagine 4 varying privileged groups of subscribers from
the standpoint of their choices for a free external line (ignoring the LCR). The first
circuit will be 2 internal lines to the flat of the building administrator, the second
circuit to the director with an assistant and a company fax, the third circuit will be 4
traders and the fourth circuit the other employees with the lowest set selection for
an external line. In order to meet these requirements we split up the external lines
(except external lines allocated to GSM phones) into, for instance, 4 bundles.
Bundle 1 has 1 external line – for the building administrator’s flat. External lines 2
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and 3 – the directorate – are assigned to bundle 2. The external lines 4 and 5 are in
bundle 3 and the last external lines, 6, 7 and 8 are assigned to bundle 7.
Afterwards for starting up an external line we can assign the internal links from the
administrator’s flat just to bundle 1. Like this no one else can get on this external
link. For the director, assistant and fax we assign bundles 2 and 7 for starting up to
the VTS. Like this two calls can be made simultaneously from the directorate on the
private lines and other calls (faxing, other external conference calls , …) choose
one of the free external lines from the last bundle, 7. Similarly the traders’ lines can
be chosen from bundles 3 and 7 for external calls. The other employees can only
use the last bundle, 7. In this case bundle 7 not only serves the group “other
employees” but also as a reserve for the traders and the directorate with a fax. This
selection can be enriched by setting the priorities for the internal and external lines.
For the priorities the valid principle is that an internal subscriber must have the
same or higher priority than an external line so that it can be assigned to him.
2.2.2.2. Authorisations
This table sets the authorisations for calling to a public telephone network in
particular each internal line for the DAY regime, the NIGHT regime and private
calls in an arbitrary regime. Here it is also determined whether a line will obligatorily
use the LRC or not and what level of savings for route selection.
If tables A – F are checked, then it means that the given internal subscriber
controls the selection to an external network on the agreement of the number called
with the values shown in tables A – F. If the number called is in agreement with the
number in the prohibition table, the call is ended. If the caller has the prohibition
table checked, then they can only call the numbers entered into the table. If the
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combination and permission tables are combined then the permission table always
has preference.
If the choice Use LCR is not checked, then after selecting the start up
service to an external line the direct free external line is allocated without using
alternate routes in the LCR. Without this choice the PBX behaves as standard. If
this choice is checked so that after selecting the service start up to an external line
no port picks it up, the caller receives a simulated external dialling tone and carries
on. After every number called the selection is compared with the numbers in the
Dialling Analysis table and at the same time the LCR level of the internal
subscriber and the dialling analysis are compared. If a route is found then a call is
made along it. If the route found is engaged or no alternative route is found at all or
the level of the LCR is not in agreement then the call takes place along a standard
external line with the announcement “Attention please, this call is more expensive”
Selecting the Obligatory LCR. If this box is checked it means the same as
in the previous example, that after selecting the start up service to the VTS a
simulated dialling tone is given and the number called is checked to see if it is not
the same as a code in the Dialling Analysis table. If a number is dialled that is not
in the Route Analysis then a connection is made through a standard external link.
If agreement is found and the route is free, then the call is made along this route. In
the event that the route is engaged, the caller is not allowed to make the call and
receives the engaged tone or an announcement that the connection failed.
The selection Mask for Dialling Analysis – Level of Saving. Here up to 4
levels of saving. The individual rows in the Dialling Analysis also have 4 boxes for
ticking the level of saving. So that the internal subscriber can get to the Dialling Analysis, they must have at least one box ticked for the level of saving in
agreement with the row in the Dialling Analysis.
Note:
• Setting the authorisations is independent of the LCR.
• The selection Obligatory LCR must be selected at the same time as Use LCR.
Example 1: The subscriber is not allowed to call abroad. Then table B is
ticked in which only one row is filled in with the value “00”. The other boxes are not
ticked. Thus if they use “00” as the transfer sign to the international network then
the call is ended.
Example 2: The subscriber is allowed restricted external calls, they are not
allowed 906, they can only get to GMS Paegas through the GMS phoning module.
Then they have Tables A and B ticked, in which only rows are filled in with “00” and
“906” and they also have the boxes Use LCR and Obligatory LCR ticked. At the
same time we assume that they have the first of the four savings levels ticked and
the row Analysis of Savings is also ticked at the first of the four levels. After
dialling 603 it is found that there is agreement with a route though GSM and if the
route is free then the call is made. The route analysis is filled in so that in one row
there is the code 603 followed, for instance, by the number for route 1. Thus the
route number is programmed as to which bundle is used and the entries for adding
and removing numbers are left free (see programming the LCR). If the GSM route
User’s manual – configuration instrument 30
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