2N OfficeRoute - User manual, 1493 v1.9.0, OfficeRoute User Manual

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2N® OfficeRoute

UMTS Gateway

User Manual

Version

1.9

 

Firmware

2.3.20

www.2n.cz

The 2N TELEKOMUNIKACE joint-stock company is a Czech manufacturer and supplier of telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades. At present, we export our products into over 120 countries worldwide and have exclusive distributors on all continents.

2N® is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other names mentioned herein are registered trademarks and/or trademarks or brands protected by law.

2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www.faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...“.

Declaration of Conformity

2N TELEKOMUNIKACE hereby declares that the 2N® OfficeRoute product complies with all basic requirements and other relevant provisions of the 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.

The 2N TELEKOMUNIKACE company is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our

Obsah

User manual 2N® OfficeRoute v1.9 . . . . . . . . . . . . . . . . . . . . . . 4

1.

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

2.

Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

3.

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

4.

Function and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

90

5.

Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

105

6.

Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

108

User manual 2N® OfficeRoute v1.9

Content:

1. Product Overview

1.1 Product Description

1.2 Changes

1.3 Terms and Symbols Used

2. Description and Installation

2.1 Product Description

2.2 Before Installation

2.3 Mounting

2.4 PC Connection and LAN

Connection

2.5 Antenna Connection

2.6 SIM Card Insertion

2.7 Status Indicators

2.8 Console Access

3. Configuration

3.1 Web Browser Configuration

3.2 Web Access

3.3 Survey of Group Tags and Menus

3.4 Network Settings

3.5 User Management

3.6 Telephony Services

3.7 Administration

4. Function and Use

4.1 States and Logs

4.2 Messaging

4.3 Factory Reset

5. Technical Parameters

5.1 Technical Parameters

6. Supplementary Information

6.1 Regulations

2N® TELEKOMUNIKACE a.s., www.2n.cz

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6.2 Troubleshooting

6.3 General Instructions and Cautions

Recently Updated

3.7

Administration updated by Šindelář Radek, 2N (view change)

about 2 hours ago

4.2

Messaging updated by Šindelář Radek, 2N (view change)

about 2 hours ago

User manual 2N® OfficeRoute v1.9 updated by Brigádník TestTeam 01, 2N (view change)

about 5 hours ago

6.3

General Instructions and Cautions updated by Fetr Martin, 2N (view change)

 

 

Mar 15, 2013

User manual 2N® OfficeRoute v1.9 updated by Fetr Martin, 2N (view change)

Mar 15, 2013

User manual 2N® OfficeRoute v1.9 created by Fetr Martin, 2N

Mar 13, 2013

6.2

Troubleshooting created by Fetr Martin, 2N

Mar 13, 2013

6.1

Regulations created by Fetr Martin, 2N

Mar 13, 2013

6. Supplementary Information created by Fetr Martin, 2N

Mar 13, 2013

5.1

Technical Parameters created by Fetr Martin, 2N

Mar 13, 2013

5. Technical Parameters created by Fetr Martin, 2N

Mar 13, 2013

4.3

Factory Reset created by Fetr Martin, 2N

Mar 13, 2013

4.2

Messaging created by Fetr Martin, 2N

Mar 13, 2013

4.1

States and Logs created by Fetr Martin, 2N

Mar 13, 2013

4. Function and Use created by Fetr Martin, 2N

Mar 13, 2013

2N® TELEKOMUNIKACE a.s., www.2n.cz

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1. Product Overview

In this section, we introduce the 2N® OfficeRoute/2N® VoiceBlue Enterprise, outline its application options and highlight the advantages following from its use. Here is what you can find in this section:

1.1

Product Description

1.2

Changes

1.3

Terms and Symbols Used

2N® TELEKOMUNIKACE a.s., www.2n.cz

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1.1 Product Description

Product Presentation

The 2N® OfficeRoute/2N® VoiceBlue Enterprise gateways provide a direct interconnection of VoIP, GSM and UMTS (UMTS only in 2N® OfficeRoute) networks with the support of SIP and H.323 signalling protocols.

The voice mode, i.e. outgoing or incoming calls, is the basic function of the system. The gateway is equipped with all functions necessary for such use and provides a very high comfort in this mode.

The data mode, i.e. HSPA/EDGE/GPRS (for 2N® OfficeRoute) or GPRS (for 2N® VoiceBlue Enterprise) data router, gives a possibility to the device as a router, firewall and DNS proxy. It also has a DHCP server functionality. There is also a very unique feature – VRRP+ (Virtual Router Redundancy Protocol) so it can serve as a back–up route for your Internet connectivity.

In addition to voice transmission, 2N® OfficeRoute/2N® VoiceBlue Enterprise can send and receive short text messages (SMS). It gives you an option to integrate the SMS functionality into your email client (i.e. MS Outlook).

2N® OfficeRoute/2N® VoiceBlue Enterprise contains a built–in SIP proxy server and can thus serve as an IP PBX for SIP telephones.

No extra equipment (an external GSM telephone, etc.) is needed for normal operation. All programmable parameters are default–preset in such a manner that you can commence your telephone traffic the moment you connect the Ethernet and supply the cables, antenna and SIM card and set the IP parameters.

There are three versions of 2N® OfficeRoute:

with UMTS and GSM modules ( see the current order numbers on www.2n.cz )

with GSM modules only ( 505604E and 505602E ) without UMTS/GSM modules (5056990E )

How to Save Telephone Costs

You are advised to use the most advantageous tariff of your GSM provider for your UMTS/GSM calls.

You can bar selected numbers or groups of numbers in your gateway. You shall pay nothing for the calls you have barred.

2N® OfficeRoute/2N® VoiceBlue Enterprise keeps detailed records on all calls. This helps you find out easily why your bill is higher than it should be

.

The Least Cost Router is flexible enough to help you set rules for

GSM/UMTS/SIP/H.323 calling at the lowest possible operation costs.

2N® TELEKOMUNIKACE a.s., www.2n.cz

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Other Advantages and Applications

2N® OfficeRoute/2N® VoiceBlue Enterprise integrates the best of all communication technologies.

With the aid of a built-in SIP proxy server you can create a complete VoIP network without additional third party products' costs.

The intelligent routing of incoming calls accelerates the connection of incoming calls and makes calling more comfortable.

An easily recordable DISA voice message function is available.

You can use the fax whether or not you have a CO line.

You will not lose any call with the internal VoiceMail and Mobility Extension features.

Unlike cellular phones, this system does not expose you to the RF electromagnetic field while making calls.

RF Radiation Safety Precautions

Safety, warnings

It is prohibited to use any transmitters, including UMTS/GSM devices, in areas where explosives are used, such as quarries.

A GSM/UMTS device may affect sensitive life-saving devices in medical centres.

In general, any prohibition regarding mobile phones based on RF energy radiation applies to GSM/UMTS devices.

Where necessary, a 2N® OfficeRoute system may be installed at a safe distance (in the neighbouring building, e.g.) and an Ethernet cable may be carried from the system gateway to the original building.

Although 2N® OfficeRoute is not intended for aeroplanes, all relevant prohibitions and regulations regarding mobile phones apply to them here

2N® TELEKOMUNIKACE a.s., www.2n.cz

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1.2 Changes

The manufacturer reserves the right to modify the product in order to improve its qualities.

Caution

The manufacturer constantly improves the software contained in the product (the so-called firmware). The technology used therein helps you download the latest firmware version to 2N® OfficeRoute/2N® VoiceBlue Enterprise anytime using a standard PC. For the latest firmware version see www.2n.cz. We recommend you to apply the latest version to avoid problems that have already been eliminated.

Also find the latest version of the User Manual at www.2n.cz.

Check your delivery for completeness according to the packing list and study this manual carefully before installing this product. The manufacturer shall not be responsible for damage caused by any use of this product that is in contradiction with the User Manual. The warranty terms and conditions do not apply to damage incurred as a result of gross handling and/or undue storing of the product or violation of the technical parameters included herein.

This manual is very much detailed and includes subsections that are irrelevant for the basic installation purposes as well as subsections referring to other 2N® OfficeRoute/2N® VoiceBlue Enterprise models. Therefore, pay attention to hints informing you which subsections are necessary for you and which are not.

For more information on the 2N® OfficeRoute/2N® VoiceBlue Enterprise settings and features see faq.2n.cz

2N® TELEKOMUNIKACE a.s., www.2n.cz

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1.3 Terms and Symbols Used

Manual Symbols

Safety

Always abide by this information to prevent persons from injury.

Warning

Always abide by this information to prevent damage to the device.

Caution

Important information for system functionality.

Tip

Useful information for quick and efficient functionality.

Note

Additional information.

2N® TELEKOMUNIKACE a.s., www.2n.cz

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2. Description and Installation

This section shows how to install the 2N® OfficeRoute/2N® VoiceBlue Enterprise gateway including all accessories.

Here is what you can find in this section:

2.1 Product Description

2.2 Before Installation

2.3 Mounting

2.4 PC Connection and LAN Connection

2.5 Antenna Connection

2.6 SIM Card Insertion

2.7 Status Indicators

2.8 Console Access

2N® TELEKOMUNIKACE a.s., www.2n.cz

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2.1 Product Description

Before you start installing your 2N® OfficeRoute/2N® VoiceBlue Enterprise, please get familiar with its physical structure, arrangement of connectors and status indicators.

Figure 2.1: Bottom View

Figure 2.2: Top View

2N® TELEKOMUNIKACE a.s., www.2n.cz

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2.2 Before Installation

Packing List

Please check whether the contents of the package of your new 2N® OfficeRoute/2N® VoiceBlue Enterprise complies with the following list.

1 2N® OfficeRoute – check the part number, see the type label on the gateway back side

1 12V/2.5 A mains adapter

1 USB cable

1 ETHERNET cable

1 Antenna

1 Wall mounting holder

2 Dowels

2 Screws

Quick user guide

Compliance certificate

2N® product CD Warranty certificate

Brief Installation Guide

Proper mounting 2N® OfficeRoute/2N® VoiceBlue Enterprise is designed for suspension on a vertical surface. Fit the holder included in the delivery on a wall and hang the gateway on it. For details on the prescribed working position and other recommendations refer to Section 2.4.

Cable connection – connect the gateway using a patch-cable to the LAN (Local Area Network).

Antenna connection – connect an internal antenna or an external antenna cable to the SMA antenna connector. Install the external antenna on a place with a good UMTS/GSM signal.

Gateway power supply – the delivery includes a mains adapter. Plug in the adapter connector into the gateway and the power adapter into a mains socket (≈230V/50Hz). The gateway turns on immediately.

SIM card insertion – insert the SIM cards in the holders on the gateway top.

PC connection and initial configuration – a web browser is used for gateway configuration in normal operation. If you have not defined the IP address for the gateway, use the USB cable included in the delivery for initial configuration of the basic parameters or reach 2N® OfficeRoute/2N® VoiceBlue Enterprise on its default IP address 192.168.1.1.

Setting and monitoring – having set the basic network parameters (IP address, etc.), you can configure 2N® OfficeRoute/2N® VoiceBlue Enterprise using a standard web browser (http or https). Configuration options and essential procedures shall be discussed in detail in the respective sections.

2N® TELEKOMUNIKACE a.s., www.2n.cz

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2.3 Mounting

Proper Mounting

The device is designed for mounting on a vertical surface. For this purpose, a wall– mounting holder is available. Just fit the holder to the wall using dowels and screws and hang the device.

Figure 2.3: Gateway Holder – Wall Mounting

Figure 2.4: Gateway Holder – Hanging

It is possible to operate this device in another working position (e.g. on a desk) but it may deteriorate the GSM signal if the antenna is situated horizontally.

Do not exceed the allowed working temperature and relative humidity ranges.

Exceeding the recommended operating temperature values need not affect the gateway function immediately but may result in a more rapid ageing and lower reliability.

The device is intended for indoor use only. It may not be exposed to rain, flowing water, condensed moisture, fog, or mist.

The device may not be exposed to aggressive gas, acid vapours, solvents, etc. or aggressive liquids, during cover cleaning, for example.

The device is not designed for high-vibration environments, e.g. means of transport, machine rooms, etc.

Free space has to be left under and over the device for cables and agitated air to remove operational heat.

Install the device on a place with a good UMTS/GSM signal.

2N® TELEKOMUNIKACE a.s., www.2n.cz

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A misplacement of the GSM/UMTS device or its antenna near television, broadcasting or similar RF-sensitive devices may exercise an adverse effect upon their function.

Being a source of RF energy emission, the device antenna should not be located close to human bodies. The hazard is higher than with mobile phones because the device is usually used by many people and thus employed more often.

Gateway Power Supply

Be sure to use only the mains adapter that is included in your 2N® OfficeRoute/2N® VoiceBlue Enterprise delivery.

Caution

Before plugging in the device, make sure that the mains voltage value meets the data given on the mains adapter label.

Furthermore, make sure that the antenna has been connected. If you connect the device to the power supply without an antenna, the UMTS/GSM module transmitter might get damaged.

Warning, This equipment may not operate when mains power fails.

Now plug the mains adapter into a mains socket and connect the adapter connector to the device. The status indicators indicate the proper operation.

Figure 2.5: Supply Adapter Connection

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2.4 PC Connection and LAN Connection

PC Connection

You need a direct interconnection of your 2N® OfficeRoute/2N® VoiceBlue Enterprise gateway and PC especially when you do not know the gateway IP address and thus cannot configure it using a web browser. In such a case, connect the gateway directly to your PC USB port with the cable enclosed and select the basic network parameters using your console interface. After the gateway is connected using the USB cable, the PC detects new hardware. You have to choose the driver for 2N® OfficeRoute, available on the CD in the package.

You can control the console interface with any terminal-emulating program according to the VT-100 specification at least such as HyperTerminal or PuTTY.

Note

The HyperTerminal is not installed by default in the newest Microsoft Windows OS. For serial connection to the gateway use an alternative program such as PuTTY.

By default, the gateway serial port communication parameters are set at 921,600 bits per second, 8 data bits, no parity, 1 stop bit, no flow control. Set the communication program on the PC side identically. If you are using PuTTY for serial communication, you can use settings as shown in Fig. 2.6. It is necessary to choose the Serial connection type and the COM number on which the gateway is connected for the serial line type. The rate is 921600. Click on the Open button.

Figure 2.6: PuTTY – Serial Console Access Configuration

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LAN Connection

2N® OfficeRoute/2N® VoiceBlue Enterprise is connected to the 10/100BASE-T (Twisted Pair Ethernet) LAN using a standard straight (non–crossed) cable terminated with RJ-45 connectors like other types of equipment (PC, etc.).

Figure 2.7: PuTTY – LAN Connection

2N® TELEKOMUNIKACE a.s., www.2n.cz

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2.5 Antenna Connection

No matter whether equipped with one UMTS and one, two or three GSM modules, 2N® OfficeRoute/2N® VoiceBlue Enterprise has just one SMA antenna connector, to which an external antenna cable is connected. This external antenna should be installed vertically on a place with a good UMTS/GSM signal.

Figure 2.8: Antenna Connector Connection

Tighten the antenna connector gently with your hand, never use a wrench!

2N® TELEKOMUNIKACE a.s., www.2n.cz

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2.6 SIM Card Insertion

Insert your SIM card in the device and fix it with a small lock (move the lock over the inserted SIM card).

Caution

You cannot replace SIM cards with your device on.

Figure 2.9: SIM Card Inserting Procedure

2N® TELEKOMUNIKACE a.s., www.2n.cz

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2.7 Status Indicators

There is a panel with five LEDs on the gateway upper cover. The Power indicator signals that the gateway as a whole is in operation. The other LEDs, marked CH 1 thro ugh CH 4, indicate the status of each module.

Power Indicator

Basic diagnostic tests are performed automatically whenever the gateway is connected to the supply voltage. Each test step is signalled by a specific colour combination of the LEDs. The testing process is usually shorter than 0.5 sec and so it looks like a quick sequence of LED flashes at first sight. If, however, a test step fails, the indicator combination related to the failed test remains on. This provides a convenient troubleshooting tool to the technical support personnel.

After all hardware tests have been completed successfully, the operating system kernel is loaded. During the process, all module indicators are off and the blue continuous Power light flashes in approximately 1–second intervals.

When the operating system kernel has been loaded, the blue Power indicator keeps shining continuously.

In exceptional cases, when a fatal software error occurs and the gateway stops working, the Power indicator starts flashing quickly. All you can do is disconnect the gateway from the power supply for a few seconds and then restart it.

 

Power Indicator (blue)

No light

The system is not working.

Flashing

The system kernel is being loaded.

Continuous light

The system is working.

Quick flashing

Fatal error.

GSM Indicators

The CH 1 CH 4 indicators indicate the signal status of the respective GSM module. After connection to the power supply, the VoIP gateway application starts running within two minutes. During that time, the installed GSM modules and SIM cards are detected. If not detected, the respective indicator remains off.

If detected, the module and SIM card initialisation process is commenced. If the process is unsuccessful, the LED goes red. If the indicator turns orange, it means that the module has not logged in to any GSM network.

If the LED is off, you can make calls and send SMS via the respective module.

The respective module LED flashes green quickly during call set–up or data connection in the case of UMTS module. When the connection has been established successfully, the indicator remains green during the whole call.

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No light

Red light

GSM Indicators

The module is ready.

SIM card initialisation in progress or no SIM card is in the drawer.

Yellow/Orange light The SIM is not logged–in to any GSM network.

Quick green

A call is being set up (dialled).

blinking

Data connection active.

Green light

A call is being made.

2N® TELEKOMUNIKACE a.s., www.2n.cz

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2.8 Console Access

You need a direct interconnection of your 2N® OfficeRoute/2N® VoiceBlue Enterprise gateway and PC especially when you do not know the gateway IP address and thus cannot configure it using a web browser. Also you can configure the DHCP server in the gateway or the VRRP function.

The console system is arranged as a set of nested menus. Entering a menu item number you either get into a submenu, or have the required operation executed, or set the selected parameter.

Serial Console Access

When the gateway is powered on, the main menu should get displayed after terminal connection (see chapter 2.4). To display the main console menu push Enter.

Figure 2.10: Serial Console Access – Main Menu

Every menu consists of the following parts:

Header – Contains (from the left): product name, firmware version, menu name and network name assigned to the equipment.

Options – Numbers and names of available options.

Value – If [menu] is displayed, the item includes a submenu. Otherwise it shows the current value of the option.

Description – Explains briefly the meaning of every option in the menu. Enter an option number…> – Here enter the option number.

To select an option from a menu, enter its first number and push Enter for confirmation.

Submenus

If you select a submenu, this submenu gets displayed. Now you can select items from the selected submenu or push Esc for return.

Commands and Values

If you are requested to enter some information after selecting an item, you should enter one of the following values:

Key word – List of one or more fixed strings. To select one, enter only so many initial characters as can distinguish it unambiguously from other key words.

Enter one of [ansi,color,teletype] : a

In the above mentioned case, select the key word by entering just an 'a', 'c', or 't' and

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push Enter.

String – Arbitrary number of characters. The acceptable value interval may be included in the prompt.

Enter a hostname from 1 to 32 characters: OfficeRoute

Integer – Decadic integral number. The acceptable value interval may be included in the prompt.

Enter a size between 1 and 100 : 99

Hexadecimal integral number – number to be entered in the hexadecimal format using characters 0÷9 and a÷f or A÷F.

Enter a hex number between 1h and ffh : 1a

MAC address – Up to 12 hexadecimal digits of the physical address. Zeros at the beginning can be omitted.

Enter the remote network address : 50C229C4E2

IP address – Internet address in the format of four digits of 0÷255 separated with dots.

Enter an IP address – 192.168.22.30

As soon as the requested information is entered, the respective operation is executed and new values are displayed in the redrawn menu.

Some configuration parameters may have just one of two constant values. By selecting such an item you immediately select a value opposite to that preceding the selection. Typical examples are on and off parameters. If the value is on, then it becomes off whe n the item is selected and vice versa.

Some commands execute operations that have a serious impact on the behaviour of the entire system (such as restart). Therefore, the system usually 'makes sure' before execution that it is really your intention.

Are you sure [y/n] – If you give an answer other than 'y' or 'Y', the command will not be executed.

To cancel the command execution and quit the prompt, push the Esc key any time.

About Menus…

We shall discuss the serial console menus in detail in the sections devoted to the gateway parameter settings. Below is a brief survey of these menus only.

Main menu

Appears after the USB cable is connected to the terminal (sometimes you must push E nter).

Configuration menu

Contains six submenus – network configuration, serial console settings, command line configuration, calls and device states, reboot and settings of VRRP and DHCP.

Network configuration

Used for setting the gateway IP address, network mask, initial router, DNS addresses, network name and domain.

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Figure 2.11: Serial Console – Network Configuration

Address – IP address of the gateway. If the dynamic address obtaining function using the DHCP is enabled, the value cannot be changed manually.

Network mask – Network mask. If the dynamic address obtaining function using the DHCP is enabled, the value cannot be changed manually.

Gateway – Default router IP address. It is used for routing the data traffic beyond the network limits. If the dynamic address obtaining function using the DHCP is enabled, the value cannot be changed manually.

DNS1 – IP address of the first DNS.

DNS2 – IP address of the second DNS.

Host name – Network name of the GSM gateway.

Domain – Domain name.

Location – Any text describing the gateway location. This value is published through the SNMP (in special firmware versions).

Contact – Text containing the gateway administration contact information. This value is published through the SNMP (in special firmware versions).

DHCP – Mark of the dynamic address assignment function. If selected, the gateway gets its network settings from the DHCP server. If not, the values must be entered manually.

Class – The equipment class name that is sent in the network setting sending request. This string can help the DHCP server distinguish different types of equipment and assign configuration parameters to them accordingly.

PPPoE – User name and password for PPPoE–based connection.

HW Addr – Stable hardware address of equipment, i.e. the MAC address.

The DHCP or Address/Network mask parameters at least must be set correctly for the gateway communication to be established within the TCP/IP network. The address of one DNS at least should be set too.

Serial console configuration – Set the terminal type and change the initial serial link parameters – transmission rate, data and stop bits, parity and flow control type.

Command line – Set/change basic telephony settings – LCR, routes, SIP, devices, calls, DISA.

States – States of devices (signal strength, registration status, etc.) and calls.

Reboot – This option restarts the device. Settings – DHCP and VRRP server settings.

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Telnet Console Access

This is a short description of new features added to the serial console configuration. For the standard serial console configuration capabilities refer to the section 2.11.

There is also a possibility of using Telnet for 2N® OfficeRoute configuration in addition to the standard serial console configuration.

Connect to your 2N® OfficeRoute via the Telnet type telnet <your OfficeRoute IP address> in the command line.

If successful, 2N® OfficeRoute will require authentication from you. To log in, use the valid login and password of one of the 2N® OfficeRoute users in the Administrators group. No user other than a member of the Administrator group may log in. If the login and password are entered correctly, you will be logged in.

Now you will see a window similar to the standard serial console configuration window and you can work with it in the same way. To log out, get to the main menu and choose the Logout option (this option is not visible in the serial console window).

There are all menus available as for the USB access.

Note

The Telnet function may not be enabled by default in some newer Microsoft Windows OS. For a Telnet console access enable the Telnet client.

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3. Configuration

This section describes the web browser configuration. Here is what you can find in the section:

3.1 Web Browser Configuration

3.2 Web Access

3.3 Survey of Group Tags and Menus

3.4 Network Settings

3.5 User Management

3.6 Telephony Services

3.7 Administration

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3.1 Web Browser Configuration

Web Browser Access

While the serial console interface enables you to change the basic gateway parameters only, the web browser gives you access to all parameter settings and services available in the 2N® OfficeRoute gateway. To establish connection with the gateway, enter the gateway IP address into the Internet address setting line in the browser, e.g. Mozilla Firefox or Internet Explorer.

If you have connected all parts properly and set the correct gateway and PC IP addresses, the configuration wizard should get displayed.

Configuration Wizard

If you are connecting to the 2N® OfficeRoute gateway the first time or after a factory reset, the configuration wizard should appear. The configuration wizard will lead you through the 2N® OfficeRoute setting. After entering the required information you will be able to use a high speed data Internet connection, make outgoing and incoming calls to GSM and UMTS networks and benefit from the PBX features.

Figure 3.1: Configuration Wizard – Introduction

1. Administrator Password

Enter a new administrator password for login to the web interface. It is important to change the password to ensure your data security. The administrator username is Admin. Store your password (default = 2n) by clicking on the icon in the navigation bar.

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Figure 3.2: Configuration Wizard – Administrator Password

2. Time Zone

Select the applicable time zone. A correct time zone setting is important for a proper working of the time-related features and call records. It also ensures a due switching of the daylight-saving time.

Figure 3.3: Configuration Wizard – Time zone

3. PIN Codes for SIM Cards

The following table lists the inserted SIM cards. If a SIM card requires a PIN code, it cannot be read until the PIN code has been entered. You will find the PIN code in the SIM card package that you received from your GSM provider. If no PIN code prompt appears for a SIM card, it is unnecessary to enter the PIN. After setting the PIN codes the gateway will restart. Please wait for the restart to complete and once again retrieve the set-up wizard page.

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2N OfficeRoute - User manual, 1493 v1.9.0, OfficeRoute User Manual

Figure 3.4: Configuration Wizard – PIN Codes

4. Data Connection

In this step you can set the data connection through the UMTS SIM card. Enter the APN, username and password for data connection if prompted by the network (you will find this information in the SIM card package, or call the provider's information line). If you cross the 'Automatic connection activation' checkbox, the Internet connection will always be active, even after a restart or temporary loss of power.

Caution

The SIM card intended for UMTS data connection must be in the SIM1 position. If, in the future, you insert a different SIM card, it is always necessary to restart the equipment. Insert the cards for GSM voice calls in the remaining positions.

Figure 3.5: Configuration Wizard – Data Connection

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5. Extension Number Allocation

IP extensions can now be configured. Enter the number of the IP extensions that you want to establish automatically. The extensions will be assigned numbers 100, 101, 102... If you have the 2N® OfficeRoute version with an analogue line, it will have an analogue phone with number 199. After closing the wizard, you can still change the settings any time by going into 'User management'.

Figure 3.6: Configuration Wizard – Extension Number Allocation

6. Passwords for Extensions

When creating IP extensions remember to define a password to be used for IP phone configuring. The password will be displayed on the screen, so please take care to ensure the password security. After closing the wizard, you can change the password any time by entering User management.

Caution

Every active extension must have a password for security reasons. Do not leave the Password field empty.

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Figure 3.7: Configuration Wizard – Passwords for Extensions

7. Outgoing Calls through VoIP Provider

To use 2N® OfficeRoute – for outgoing calls through a VoIP provider (it is necessary to have an allocated user account), enter the requested information as follows:

SIP server address – domain or IP address of the provider's SIP server; SIP name – allocated phone number or account name;

User name – name for authentication (it can be the same as the SIP name); Password – assigned password.

It is also necessary to specify the prefix for the call to be routed through the VoIP provider.

Caution

'0' is added automatically before the prefix entered to make the Least Cost Router (LCR) work properly.

Note

Even if you fail to fill in the SIP line parameters, the line will be added to configuration for later use.

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Figure 3.8: Configuration Wizard – SIP Provider

8. Outgoing Calls through GSM/UMTS

When making outgoing calls outside the office always start by dialling zero. If you have set the VoIP provider in the previous step, calls to numbers with no prefix will be routed through VoIP; all the other calls will be routed through the first vacant UMTS/GSM module.

Figure 3.9: Configuration Wizard – Outgoing Calls through GSM/UMTS

9. Incoming Calls

Select where incoming calls should be routed. If you select To DISA line, a welcome note will be played and the caller can choose an extension number. If you select To extension, incoming calls will be directed to the extension you have selected.

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Figure 3.10: Configuration Wizard – Incoming Calls

10. Finish

2N® OfficeRoute is now ready for use.

Figure 3.11: Configuration Wizard – Finish

Note

If you want to use the wizard again, you have to perform the 2N ® OfficeRoute factory reset (see chapter 4.3).

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3.2 Web Access

Now that the initial wizard configuration is completed, you can configure all the gateway parameters using a web browser. To establish connection with the gateway, enter the gateway IP address into the Internet address setting line in the browser.

If you have connected all parts properly and set the correct gateway and PC IP addresses, the request to enter the access user name and password should get displayed.

Obrázek 3.12: Web Administration Login Page

By default:

The Username is Admin

Password is 2n.

Caution

The manufacturer supplies the gateways with a predefined default IP address 192.168.1.1 and user account Admin , default password is 2n. Mind the Upper/Lower Case while entering the user name and password!

The first thing you should do for safety reasons after putting your gateway in operation is to change the administrator password

After a successful login you get onto the main page of the web application. The window is divided into four parts.

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+ 79 hidden pages