2N Helios IP Configuration Manual v2.7 User Manual

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2N® Helios IP

IP Intercom

Configuration Manual

Firmware

2.7

 

Version

2.7

www.2n.cz

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades. At present, we export our products into over 120 countries worldwide and have exclusive distributors on all continents.

2N® is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other names mentioned herein are registered trademarks and/or trademarks or brands protected by law.

2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www.faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...“.

2N TELEKOMUNIKACE a.s. hereby declares that the 2N® Helios IP product complies with all basic requirements and other relevant provisions of the 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed or our website at www.2n.cz.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.

Content

1.

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

2.

Express Wizard for Basic Settings . . . . . . . . . . . . . . . . . . . .

6

3.

Model Differences and Function Licensing . . . . . . . . . . . . .

11

4.

Signalling of Operational Statuses . . . . . . . . . . . . . . . . . . . .

14

5.

Intercom Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

 

5.1

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

 

5.2

Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

 

5.3

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

 

5.4

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60

 

5.5

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

91

6.

Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . .

109

 

6.1

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

110

 

6.2

Directives, Laws and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

111

 

6.3

General Instructions and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

113

1. Product Overview

The 2N® Helios IP door intercoms can smartly replace traditional doorbell push-button speakerphone panels and all wiring, bells and home intercom installations in buildings with structured cabling. The intercoms provide more advanced and wider services than standard home phones. The installation is very easy, all you need is connect the intercom to the other LAN elements using a UTP cable and set necessary parameters.

Thanks to the integrated SIP protocol, the intercom can make use of all VoIP services: call forwarding at absence (to another office, VoiceMail or a cellular phone) or call transfer (from the secretary’s office to the required person, e.g.).

The intercoms are equipped with a programmable number of quick dial buttons for speed calling to the users whose numbers are included in the intercom Phone Book. Each of the quick dial buttons can be assigned up to three phone numbers, which can be dialled in parallel or sequentially. Thanks to an integrated time sheet it is possible to configure each of the buttons in such a way that the called party is always accessible and/or calls to selected phone numbers can be barred off the working hours.

Some 2N® Helios IP models are equipped with a numeric keypad, which can be used as a code lock or a standard push-button phone.

The 2N® Helios IP intercoms help LAN users scan the area in front of the camera via video streaming. Thanks to the full ONVIF support, the intercoms can become part of the Video Surveillance System in your facility .

The 2N® Helios IP intercoms can be equipped with an RFID card reader for authorised access control and thus become a key part of your surveillance or attendance control systems.

The 2N® Helios IP intercom is equipped with a relay switch (and, optionally, other relays and outputs), which controls the electric lock or other equipment connected to the intercom. Its activation time and method can be programmed flexibly: it can be activated by a code, automatically by a call, by pressing a button, and so on.

The following symbols and pictograms are used in the manual:

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Safety

Always abide by this information to prevent persons from injury.

Warning

Always abide by this information to prevent damage to the device.

Caution

Important information for system functionality.

Tip

Useful information for quick and efficient functionality.

Note

Routines or advice for efficient use of the device.

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2. Express Wizard for Basic Settings

LAN Connection Setting

You have to know the intercom configuration interface address to connect to the LAN successfully. Automatic IP address retrieval from the DHCP server is set by default in

the 2N® Helios IP intercoms. Thus, if connected to a network in which a DHCP server configured to assign IP addresses to all new devices is available, the intercom will obtain an IP address from the DHCP server. The intercom IP address can be found in the DHCP server status (according to the MAC address given on the production plate), or will be communicated to you by the intercom voice function; refer to the Installation Manual of your intercom model.

If there is no DHCP server in your LAN, use the intercom buttons to set the static IP address mode, refer to the Installation Manual of your intercom model. Your intercom address will then be 192.168.1.100. Use it for the first login and then change it if necessary.

Now enter the intercom IP address into your favourite browser. We recommend you to

use the latest Chrome, Firefox or Internet Explorer 9+ versions as 2N® Helios IP is not fully compatible with earlier browser versions.

Use the name admin and password 2n (i.e. default reset password) for your first login to the configuration interface. We recommend you to change the default password upon your first login; refer to the Password parameter in the Services Web Server menu. Remember the password well or put it down just in case. Because if you forget the password, you will have to reset the intercom to default values (refer to the Installation Manual of your intercom model) and lose all your current configuration changes.

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Firmware Update

We also recommend you to update your intercom firmware upon the first login to the intercom. Refer to www.2n.cz for the latest firmware version. Press the Update Firmware button in the System Maintenance menu to upload firmware. The intercom will get restarted upon upload and only then the updating process will be complete. The process takes about 30 seconds.

SIP Server Connection Setting

Set the following parameters in the Services Phone SIP menu to allow your intercom make calls and be accessible within your VoIP infrastructure.

Display name – set the name to be displayed as CLIP on the called party's phone, in the login window and on the web interface start page.

Phone number (ID) – set the intercom phone number (or another unique ID composed of characters and digits) to identify the intercom uniquely in calls and registration.

Domain – set the domain name of the service with which the intercom is registered. Typically, it is equivalent to the SIP Proxy or Registrar address. If you do not use a SIP Proxy in your intercom installation, enter the intercom IP address.

If you use a SIP server (Proxy, Registrar), set the addresses for the following network elements:

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Proxy address – set the SIP Proxy IP address or domain name.

Registrar address – set the SIP Registrar IP address or domain name. The SIP Proxy and SIP Registrar addresses are usually identical.

Registration enabled – enable intercom registration with the set SIP Registrar.

If your SIP server requires authentication of terminal equipment, enter the following parameters:

Password – enter the password for intercom authentication.

Quick Dial Button Settings

All the 2N® Helios IP models are equipped with quick dial buttons. If you press a quick dial button, a call will be set up to the phone number assigned to the respective Phone Book position.

Select position 1, which corresponds to quick dial button 1, in the Directory Phone Book menu.

Enable the position in the Position Enabled field and enter the called station phone number into the Phone Number parameter in the User Phone Numbers section.

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You can also use the 2N® Helios IP intercom with one or more IP phones without a SIP server. Use the Direct SIP Call for outgoing calls and enter the called phone SIP address (sip:phone_number@phone_ip_address) instead of the phone number.

Electric Lock Switching Settings

An electric lock can be attached to the 2N® Helios IP intercoms and controlled by a code from the intercom numeric keypad, or a code from the IP phone keypad during a call. Connect the electric lock as instructed in the Installation Manual of your intercom model.

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Enable the switch in the Switch Enabled parameter in the Hardware Switches Switch 1 tab, set the Controlled Output to the intercom output to which the electric door lock is connected. Now set one or more activation codes for the electric door lock switching.

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3. Model Differences and

Function Licensing

This manual is valid for all members of the 2N® Helios IP family and so some features

described herein are only available in selected 2N® Helios IP models or need to be activated with a valid licence key. This section provides a short list of differences between the models and licences which affect the configuration options. If a function is not available in all the models, there is a note in the respective subsection and reference to this section.

The table below includes an overview of properties and functions of all the 2N® Helios IP models.

Property/Model

Part No.

Integrated camera

Camera resolution

External analogue camera support

External IP camera support

Internal RFID card reader

Display

Verso

9155…

1280 x

960

no

 

2N® Helios IP

 

 

Vario

Force

Safety

Uni

Audio

Video

Kit

Kit

 

 

 

 

9137….

9151…

9152…

9153…

9154…

9154…C

optional

 

 

 

ne

 

640 x 480

 

 

 

 

 

no

 

 

 

yes

yes

 

 

no

yes

optional

 

 

 

no

 

optional

 

 

no

 

 

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Property/Model

 

 

2N® Helios IP

 

 

Verso

Vario

Force

Safety

Uni

Audio

Video

 

Kit

Kit

Basic unit button count

1

1, 3

1, 2

1

1 or

up to 16

 

 

or 6

or 4

 

2

external

 

 

up to

up to

 

 

 

 

Button extenders

no

 

 

programmable

 

145

48

 

 

 

Numeric keypad

optional

 

 

no

 

buttons

 

 

 

 

 

 

Digital input

yes

optional

 

no

2

 

Adaptive volume control

yes

no

yes

 

 

 

 

Amplifier power output

2 W

150

1 W

 

 

10 W

 

mW

 

 

 

 

 

 

 

 

 

 

Extended amplifier power

no

 

yes

 

no

no

 

output (10 W)

 

 

 

 

 

 

 

 

 

 

Tamper switch

optional

no

optional

yes

no

 

Phone Book position count

1999

 

 

 

2

16

 

User deputy

yes

 

 

 

no

yes

 

User activation/deactivation

yes

 

 

 

no

yes

 

Controlled switch count

4

 

 

 

1

4

 

Switch universal code count

10

 

 

 

2

10

 

User profile count

20

 

 

 

2

20

 

JPEG HTTP video

yes

 

 

no

 

 

yes

2N® Helios IP Eye support

yes

 

 

no

 

 

yes

Telephone mode

yes

 

 

no

 

yes

 

Some 2N® Helios IP functions are unavailable until a valid licence key is entered (refer to the Licence subsection). The following types of licences are available:

Enhanced Audio (Part No. 9137905)

Enhanced Video (Part No. 9137906)

Enhanced Integration (Part No. 9137907)

Enhanced Security (Part No. 9137908)

Gold (Part No. 9137909)

G.729 (Part No. 9137902)

InformaCast (Part No. 9137910)

The G.729 licence allows the audio codec G.729 to be used.

The InformaCast licence allows the SingleWire InformaCast protocol to be used.

The table below includes the functions that need to be activated by the licence keys corresponding to the above mentioned licences. The licences can be combined arbitrarily.

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Property/Licence

Enhanced

Enhanced

Enhanced

Enhanced

Gold

Audio

Video

Integration

Security

(Profi)

 

User sounds

 

 

 

Automatic audio test

 

 

 

Audio/video streaming

 

 

 

(RTSP Server)

 

 

 

 

 

 

 

 

External IP camera

 

 

 

support

 

 

 

 

 

 

 

 

ONVIF support

 

 

 

Extended switch setting

 

 

 

options

 

 

 

 

 

 

 

 

HTTP switch control

 

 

 

Automation functions

 

 

 

E-mail sending

 

 

 

(SMTP Client)

 

 

 

 

 

 

 

 

Automatic update

 

 

 

(TFTP/HTTP Client)

 

 

 

 

 

 

 

 

802.1x support

 

 

 

SIPS (TLS) support

 

 

 

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4. Signalling of Operational

Statuses

2N® Helios IP generates sounds to signal switching and changes of operational statuses. Each status change is assigned a different type of tone. See the table below for the list of signals.

Note

Signalling of some of the above mentioned statuses can be modified; refer to the User Sounds subsection.

Tone Meaning User activated

This tone signals entering of the user activation code. The activation code is used for user (Phone Book position) activation. Refer to the Phone Book subsection for the activation code settings.

User deactivated

This tone signals entering of the user deactivation code. The deactivation code is used for user (Phone Book position) deactiva tion. A deactivated user may not be called but the call can, if necessary, be forwarded to a deputy if defined. Refer to the Phone Book subsection for the deactivation code settings.

Profile activated

This tone signals profile activation. This function helps enable alerting of a user group in an office, for example. Refer to the Profile subsection for the activation code settings.

Profile deactivated

This tone signals profile deactivation. This function helps, for example, disable alerting of a user group in an office and routing calls either to a pre-defined phone number (porter's lodge, e.g.) or user mobile phones. Refer to the Profile subsection for the deactivation code settings.

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Call prolongation confirmation signalling

Calls are time-limited in 2N® Helios IP for security reasons (protection against blocking). Refer to the Miscellaneous subsection for details.

Internal application launched

The internal application is launched upon 2N® Helios IP power up or restart. A successful launch is signalled by this tone combination.

Connected to LAN, IP address received

2N® Helios IP logs in upon the internal application launch. A successful LAN login is signalled by this tone combination.

Disconnected from LAN, IP address lost

This tone signals UTP cable disconnection from 2N® Helios IP. Disconnection is signalled by this tone combination.

Invalid telephone number or invalid switch activation code

2N® Helios IP allows the user to dial an extension number directly using the keypad or enter the door unlocking code. An invalid code is signalled by this tone sequence.

Default reset of network parameters

Upon power up, a 30 s timeout is set for the default reset code entering. Refer to the Device Configuration subsection in the 2N

® Helios IP Installation Manual for details.

Call end signalling

2N® Helios IP enables the user to set a call end timeout to avoid call blocking. Press a key on your VoIP phone to extend the call time during this timeout.

Connected VoIP phone 2N® Helios IP call

This short tone signals successful connection between a VoIP phone and 2N® Helios IP.

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2N Helios IP Configuration Manual v2.7 User Manual

5. Intercom Configuration

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Start Screen

The start screen is an introductory overview screen displayed upon login to the intercom web interface. Use the back arrow XXX in the left-hand upper corner of the following web interface pages to return to this screen anytime.

The screen header includes the intercom name (refer to the Display Name parameter in the Services Phone SIP menu). Select the web interface language with the CZ an d EN buttons. Press the Log out button in the right-hand upper corner to log out.

The start screen is also the first menu level and quick navigation (click on a tile) to selected intercom configuration sections. Some tiles also display the state of selected services.

Configuration Menu

The 2N® Helios IP configuration includes 5 main menus: State, Directory, Hardware, Services and System including submenus; see below.

Status

Device – essentials on the intercom

Services – information on active services and their states

Licence – current states of licences and available intercom functions

Directory

Phone Book – settings for user phone numbers, quick dial buttons, access cards and switch control user codes

Time Profiles – time profile settings Access Cards – access card settings

Hardware

Switches – electric lock, lighting, etc. settings

Speaker – audio, signalling, etc. volume control

Microphone – microphone parameters, echo cancelling

Camera – internal camera, external IP camera settings

Keyboard – button and keyboard settings

Display – basic display settings

Card Reader – card reader, Wiegand interface settings

Extenders 2N® Helios IP Verso extender settings

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Services

Phone – telephone and SIP connection settings

Streaming – audio/video streaming settings (ONVIF, RTSP, Multicast, etc.)

E-Mail – E-mail sending and SMTP connection settings

Automation – flexible intercom settings according to the user's requirements

User Sounds – user sound settings and upload

Web Server – web server and access password settings Audio Test – automatic audio test settings

System

Network – LAN connection settings, 802.1x, packet capturing

Date and Time – real time and time zone settings

Licence – licence settings, trial licence activation

Certificates – certificate and private key settings

Auto provisioning – automatic firmware and configuration update settings

Syslog – syslog message sending settings

Maintenance – backup and configuration reset, firmware update

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5.1 Status

The Status menu provides clear status and other essential information on the intercom. The menu is divided into three tabs: Device, Services and Licence.

Device

The Device tab displays basic information on the intercom model, its features, firmware and bootloader versions and so on.

Services

The Services tab displays the status of the network interface and selected services.

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Licence

The Licence tab displays the list of licensed functions of the intercom including their current availability (on the basis of a valid licence key entered in the System | Licence menu).

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5.2 Directory

Here is what you can find in this subsection:

5.2.1

Phone Book

5.2.2

Time Profiles

5.2.3

Access Cards

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5.2.1 Phone Book

The Phone Book is one of the crucial parts of the intercom configuration. It contains user information relevant for such intercom functions as quick dialling, RFID card/code door unlocking, missed call e-mails and so on.

The Phone Book is arranged as a table with up to 1999 positions (depending on the

particular 2N® Helios IP model): typically, each user is assigned just one position. The Phone Book includes information on the users that are accessible by quick dialling and users that are only allowed to enter the facility with their RFID cards. As the user Phone Book position substantially affects the intercom functions, please read the following text carefully and design the optimum layout according to your needs before filling the Phone Book with data.

Each intercom user has a specific Phone Book position: 1 through 1999. The user position number is very important as it also defines the quick dial button number as signed to the user. Therefore, place the user on the position that corresponds to the required quick dial button and complete the user phone number to make quick dialling

efficient. Most 2N® Helios IP models are equipped with one or more quick dial buttons. Refer to the Installation Manual of your intercom model for the button count, extending options and Phone Book position mapping details.

You are advised to place the users that are not supposed to be assigned any quick dial button but should have the right to enter the facility with the RFID card or numeric code onto the top positions of the Phone Book (position 100 and higher). If such user, for some reason, has to be placed on a position that corresponds to a quick dial button, leave the user phone number parameter empty and complete the door unlocking RFID card ID or numeric code only. Thus, you will make the quick dial button act as a non-programmed key.

In case the number of the users that are to be accessible by the intercom is higher than the count of the quick dial buttons installed, you can enable user dialling by entering the Phone Book position via the numeric keypad: the caller dials the position number and pushes the * key. Enable this using the **** parameter in the *** menu. If you decide to use this user calling method, you are advised to place a clear list of user names and Phone Book positions including brief instructions near the intercom.

You can also combine quick button dialling and numeric keypad dialling. In this case, reserve the Phone Book beginning positions for the quick dial buttons and complete the higher positions (from position 100 up, e.g.) with data on the users to be included in

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the public user list. Then select the users to be accessible by quick dialling and copy their phone numbers to the lower Phone Book positions corresponding to the quick dial buttons.

Refer to the Directory Phone Book menu for the Phone Book settings. Use the navigation panel for selecting the Phone Book positions easily and arrows for scrolling pages. Or, you can enter the position number and push XXX to move to the position quickly. If you know the user's name, use the XXX field to find its position.

List of Parameters

Position enabled – enable calling to this Phone Book position.

Name – enter the user name for the selected Phone Book position. This parameter is optional and helps you find items in the Phone Book more easily. E-mail – enter the user E-mail to which information on missed or successful calls can be sent. Refer to the E-Mail subsection for more details.

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You can assign up to three user phone numbers to each Phone Book position. In case the user is inaccessible on one number, the following number will be dialled after a ringing timeout. Enable the Parallel call to following number to enable dialling multiple numbers simultaneously. The phone number validity can also be time profile-limited.

Phone number – enter the phone number of the station to which the call shall be routed. Enter the address sip:[user_id@]domain[:port] for Direct SIP calling, e.g.: sip:200@192.168.22.15 or sip:name@yourcompany.

Enter device:device_name for calls to the 2N® Helios IP Mobile application. Set the device name in the mobile application.

Time profile – assign a time profile to each phone number to define the number validity. If the profile in inactive, the phone number is not used and the following phone number is dialled if defined.

Helios IP Eye Address – set the address of the PC to be sent a special UDP message on each active user phone number call. With the aid of this message,

the 2N® Helios Eye application displays the camera image screen for those users who are not provided with a display-equipped videophone. Enter the address as follows: ip_address[:port1][:port2]. The port1 and port2 parameters are optional and are used in case there is Network Address

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Translation (NAT) between the PC and intercom and the addresses have to comply with the router or another NAT-executing device. The port1 (default value: 8003) parameter defines the destination port for the UDP messages sent

to 2N® Helios IP Eye. The port2 (default value: 80) parameter defines the destination port for the 2N® Helios IP Eye – intercom HTTP communication.

Note

The 'Helios IP Eye Address' function is available in selected 2N® Helios IP models only (refer to the model and licence overview).

Parallel call to following number – enable group calling, i.e. calling to more phone numbers at the same time. You can call the first two numbers, the last two numbers, or all of the three user numbers in parallel. Answering one call automatically terminates the other calls.

User deputy – select a user to which the user calls will be routed in the event of inaccessibility. The deputy setting is applied when the user fails to answer the call to any of its phone numbers within the predefined timeout, or if the user numbers are inaccessible for other reasons (time profiles, user deactivation).

Note

The User Deputy function is available in selected 2N® Helios IP models only (refer to the model and licence overview).

Each intercom user can be assigned its activation/deactivation code for call routing purposes. If a user is deactivated, calls are routed not to its phone numbers but to the predefined user deputy at inaccessibility.

User activation code – set a private user activation code: up to 16 characters including digits 0-9 only. If the user activation code is the only code defined or the activation and deactivation codes are identical, the activation code is used both for user activation and deactivation.

User deactivation code – set a private user deactivation code: up to 16 characters including digits 0-9 only.

User current state – select the current state of the user.

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Each user can be assigned a private switch activation code. The user switch codes can be arbitrarily combined with the universal switch codes defined in the Hardware | Switches menu. If the codes are identical with the codes already defined in the intercom configuration, the mark will appear at the colliding codes.

Code – set a private user switch activation code: up to 16 characters including digits 0–9 only.

Time profile – assign a time profile to the switch code to define the code validity. If the time profile is inactive, the switch will not be activated by the code.

Each of the intercom users can be assigned one access RFID card. Refer to the Access Cards subsection for details.

Card ID – set the user access card ID: 6–16 characters including 0–9, A–F. Each user can be assigned just one access card.

Time profile – assign a time profile to the user access card to define the card validity. If the time profile is inactive, the user access card will be detected as invalid.

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5.2.2 Time Profiles

Such intercom functions as outgoing calls and RFID card/numeric code access, for example, can be time-limited by being assigned a time profile. By assigning a time profile you can:

block all calls to a selected user beyond the set time interval

block calls to selected phone numbers beyond the set time interval

block RFID access for a user beyond the set time interval

block numeric code access for a user beyond the set time interval block switch activation beyond the set time interval

Assign a time profile according to a week time sheet to define availability of the selected function. Just set from-to or days in the week on which the function shall be

available. 2N® Helios IP helps you create up to 20 time profiles (depending on the 2N

® Helios IP model) that can be assigned to the function; refer to the Phone Book, Access Cards and Switches settings.

The time profiles are defined not only using the week time sheet but also manually with the aid of special activation/deactivation codes that you can assign to them after arriving in/before leaving your office, for example. Enter the activation/deactivation codes using the numeric keypad of your intercom or phone (during the intercom call). Refer to the Directory Time Profiles menu for the time profile settings.

Caution

In case you use the 2N® Helios IP Manager for intercom configuration, we do not recommend you to modify the time profile settings via the web interface.

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List of Parameters

Profile name – enter a profile name. This parameter is optional and helps you find items in the time profile list and select profiles in the switch, card and phone number settings more easily.

This parameter helps you set time profiles within a week period. A profile is active when it matches the set intervals. Make sure that the real time settings are correct (refer to the Date and Time subsection) to make this function work properly.

Note

Check off a day and set the From/To fields to 00:00 to make a time profile active the whole day.

If the profile activation/deactivation code is not defined, the profile state is based on the time sheet exclusively.

If you apply a time profile together with the activation/deactivation code, the profile will be active only if the time condition is met and the profile is code-activated at the same time.

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Profile activation code – set the profile activation code: 16 characters including digits 0–9 only. If the activation code is the only code defined or the activation and deactivation codes are identical, then the activation code is used both for profile activation and deactivation.

Profile deactivation code – set the profile deactivation code: 16 characters including digits 0–9 only.

Profile current state – select the current state of the user.

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5.2.3 Access Cards

Each intercom user can be assigned one or more access RFID cards. Typically, the card ID is included in the Phone Book together with such user data as phone numbers, E-mail address and so on. Or, you can define the RFID cards in the Installed Cards list, which defines a limited number of unassigned cards reserved for visitors, for example.

You can manage – add, remove and modify items – the list of installed cards manually via the intercom configuration interface. The main advantage of this list is the option to add/remove using the Service plus/minus cards without accessing the configuration interface. Unlike the Phone Book with its up to 1999 positions, the Installed Cards may contain only 20 cards.

To add a card to the list, apply the plus card and then tap the card to be added on the reader. The RFID card will be added if the list in not full and does not include the card yet. To remove a card from the list, apply the minus card and then tap the card to be removed on the reader. The RFID card record will be cancelled and access via this card will be blocked.

Service cards help you add/remove cards to/from the list. Enter their IDs in the Plus Card ID and Minus Card ID fields in the Service Cards: 6–16 characters including 0–9, A–F (i.e. hexadecimal number of the length of 24 to 64 bits). The number of characters in the card ID can be different in different card types. However, it holds true that cards of one and the same type have identically long IDs.

If your external card reader is connected to the intercom via the Wiegand interface, the card ID is shortened to 6 or 8 characters for transmission (depending on the transmission parameters). If you apply a card to the reader, you will receive a complete ID, which is typically longer (8 chars or more). The last 6 or 8 characters, however, are identical. This is useful for comparing card IDs with the intercom database: if the IDs to be compared have different lengths, they are compared from the end and match has to be found in 6 characters at least. If they have identical lengths, all the characters are compared. This ensures mutual compatibility of the internal and external readers. Go to the Directory Access Cards Records menu to identify whether the card was tapped on the internal or external reader.

All cards applied via the reader or the Wiegand interface are recorded. Refer to the Directory Access Cards Records menu for the last 10 cards including the card ID/type, card tapping time and other information if necessary. With small systems, you can make a trick to enter card IDs: tap the card on the intercom reader and find it in

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the Records. Double-click to select the card ID and push CTRL+C. Now that you have the card ID in your box, you can insert it with CTRL+V in any intercom setting field.

Having been read, the card ID is compared with the intercom card database. If the card ID matches any of the cards in the database, the appropriate action will be executed: switch activation (door unlocking, etc.). To change the switch number to be activated, use the Associated Switch parameter in the Hardware Card Reader me

nu (2N® Helios IP Vario, Force, Safety models) or the Associated Switch paramet

er in the Hardware Modules menu of the card reader module (2N® Helios IP Verso model).

Refer to the Directory Access Cards menu for the access card settings.

List of Parameters

Cards

Plus card ID – enter the service card ID for adding cards to the Installed cards: a sequence of 6–16 characters including 0–9, A–F.

Minus card ID – enter the service card ID for removing cards from the Installed cards: a sequence of 6–16 characters including 0–9, A–F.

Card ID – enter the access card ID: a sequence of 6–16 characters including 0–9, A–F.

Time profile – assign a time profile to the user access card to define the card validity. If the time profile is inactive, the user access card will be detected as invalid.

Description – enter such information as the card owner name and similar. The description gets displayed in the Records menu whenever the card is applied

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and helps you find the card list items more easily without affecting the intercom function.

Records

The Records tab displays the last 10 records on applied cards. Each record includes the card tapping time, card ID and type and description details (validity, card owner, etc.).

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5.3 Hardware

Here is what you can find in this section:

5.3.1 Switches

5.3.2 Speaker

5.3.3 Microphone

5.3.4 Camera

5.3.5 Keyboard

5.3.6 Display

5.3.7 Card Reader

5.3.8 Extenders

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5.3.1 Switches

Switches provide a very flexible and efficient control of such intercom peripherals as

electric door locks, lighting, additional ringing signalling, and so on. 2N® Helios IP allo ws you to configure up to 4 (depending on model types) independent all-purpose switches.

A switch can be activated:

by entering the valid code via the intercom numeric keypad or receiving a DTMF sequence during a call.

by tapping a valid RFID card on the reader.

with a predefined delay after another switch activation.

by an incoming or outgoing call 1).

by pressing a quick dial button 1).

by receiving the HTTP command from another LAN device 1). via Automation using the Action.ActivateSwitch action.

Switch activation can be blocked by an appropriately selected time profile if necessary.

If a switch is active, you can:

activate any logical output of the intercom (relay, power output).

activate the output to which the 2N® Helios IP Security Relay module is connected.

send an HTTP command to another device.

The switch can work in the monostable or bistable mode. The switch is switched off after a timeout in the monostable mode, and switched on with the first activation and off with the next activation in the bistable mode.

The switch signals its state:

by a programmable beep or a predefined user sound.

by a LED indicator if available in the intercom model.

by an open-door icon on the display if available in the intercom model.

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List of Parameters

Switch enabled – enable/disable the switch globally. When disabled, the switch cannot be activated by any of the available codes (including user switch codes), by a call or quick dial button.

Switch mode – set the monostable/bistable mode for the switch. The switch is switched off after a timeout in the monostable mode, and switched on with the first activation and off with the next activation in the bistable mode.

Switch-on duration – set the switch-on time for a monostable switch. This value is not applied in the bistable mode.

Time profile – assign the switch a time profile to enable switch-on. If the time profile is inactive, the switch cannot be activated by a code, call or quick dial button.

Note

Switch time profiles are available with the Gold or Enhanced Integration licence only.

Controlled output – assign an electric output to the switch. Choose one of the available intercom outputs: relay, power output, extender output. If you select None, the switch will not control any electric output but can control external equipment via HTTP commands.

Output type – if you use the 2N® Helios IP Security Relay module, set the output type to Security. In the Security mode, the output works in the inverse

mode, i.e. remains closed and controls the 2N® Helios IP Security Relay module using a specific pulse sequence.

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