Default Login Details
User’s Guide
LTE Series
LAN IP Address http://192.168.1.1
Login admin
Password See the Zyxel Device label
Version 1.0-4.0 Ed 2, 12/2021
Copyright © 2021 Zyxel and/or its affiliates. All Rights Reserved.
IMPORTANT!
Default Lo
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a series User’s Guide. Screenshots and graphics in this book may differ slightly from what you see
due to differences in your product firmware or your computer operating system. Every effort has been
made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the Zyxel Device.
•More Information
Go to support.zyxel.com to find other information on the Zyxel Device
.
LTE Series User’s Guide
2
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your Zyxel
Device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• The LTE device in this user’s guide will be referred to as the “Zyxel Device”
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Network Setting
> Routing > DNS Route means you first click Network Setting in the navigation panel, then the Routing
submenu, and then finally the DNS Route tab to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The Zyxel Device icon is not an exact
representation of your Zyxel Device.
Zyxel Device Generic Router Switch
Server Firewall USB Storage Device
Printer
LTE Series User’s Guide
3
Contents Overview
Contents Overview
User’s Guide ......................................................................................................................................15
Introduction ........................................................................................................................................... 16
Hardware ............................................................................................................................................... 21
Web Configurator ................................................................................................................................. 37
Quick Start ............................................................................................................................................. 47
Tutorials .................................................................................................................................................. 50
Technical Reference ........................................................................................................................81
Connection Status ................................................................................................................................ 82
Broadband ............................................................................................................................................ 94
Wireless ................................................................................................................................................. 114
Home Networking ............................................................................................................................... 142
Routing ................................................................................................................................................. 159
Network Address Translation (NAT) ................................................................................................... 169
DNS ....................................................................................................................................................... 185
USB Service .......................................................................................................................................... 189
Firewall ................................................................................................................................................. 194
MAC Filter ............................................................................................................................................ 205
Parental Control ................................................................................................................................. 207
Certificates .......................................................................................................................................... 213
Voice .................................................................................................................................................... 222
Log ....................................................................................................................................................... 237
Traffic Status ....................................................................................................................................... 240
VoIP Status ........................................................................................................................................... 243
ARP Table ............................................................................................................................................ 246
Routing Table ...................................................................................................................................... 248
WLAN Station Status ........................................................................................................................... 251
Cellular WAN Status ........................................................................................................................... 253
System .................................................................................................................................................. 259
User Account ...................................................................................................................................... 260
Remote Management ....................................................................................................................... 263
TR-069 Client ........................................................................................................................................ 269
Time Settings ........................................................................................................................................ 271
Email Notification ................................................................................................................................ 274
Log Setting .......................................................................................................................................... 276
Firmware Upgrade .............................................................................................................................. 280
Backup/Restore .................................................................................................................................. 282
Diagnostic ........................................................................................................................................... 285
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4
Contents Overview
Troubleshooting .................................................................................................................................. 287
Appendices ............................................ ........................................................... ..............................296
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5
Table of Contents
Table of Contents
Document Conventions .................................................................. ....................................................3
Contents Overview .............................................................................................................................4
Table of Contents.................................................................................................................................6
Part I: User’s Guide.......................................................................................... 15
Chapter 1
Introduction ........................................................................................................................................16
1.1 Overview ......................................................................................................................................... 16
1.1.1 Web-based Configurator ..................................................................................................... 17
1.2 Applications for the Zyxel Device ................................................................................................. 17
1.3 Manage the Zyxel Device ............................................................................................................. 19
1.4 Good Habits for Managing the Zyxel Device ............................................................................. 20
Chapter 2
Hardware............................................................................................................................................21
2.1 Device Panels ................................................................................................................................. 21
2.2 LEDs (Lights) ..................................................................................................................................... 25
2.3 Panel Ports and Buttons ................................................................................................................. 29
2.3.1 Turning On or Off WiFi ........................................................................................................... 30
2.3.2 RESET Button ........................................................................................................................... 33
2.4 Wall Mounting ................................................................................................................................. 35
Chapter 3
Web Configurator...............................................................................................................................37
3.1 Overview ......................................................................................................................................... 37
3.1.1 Access the Web Configurator ............................................................................................. 37
3.2 Web Configurator Layout .............................................................................................................. 39
3.2.1 Settings Icon .......................................................................................................................... 39
3.2.2 Widget and Check Icons ..................................................................................................... 44
Chapter 4
Quick Start..........................................................................................................................................47
4.1 Overview ......................................................................................................................................... 47
4.2 Quick Start Setup ............................................................................................................................ 47
4.3 Quick Start Setup – Time Zone ....................................................................................................... 47
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Table of Contents
4.4 Quick Start Setup – Internet Connection ..................................................................................... 48
4.4.1 Successful Internet Connection .......................................................................................... 48
4.4.2 Unsuccessful Internet Connection ...................................................................................... 49
4.5 Quick Start Setup – WiFi ................................................................................................................. 49
4.6 Quick Start Setup – Finish ............................................................................................................... 49
Chapter 5
Tutorials...............................................................................................................................................50
5.1 Overview ......................................................................................................................................... 50
5.2 Wired Network Setup ..................................................................................................................... 50
5.2.1 Setting Up an Ethernet Connection .................................................................................... 50
5.3 WiFi Network Setup ......................................................................................................................... 52
5.3.1 Changing Security on a WiFi Network ................................................................................ 53
5.3.2 Connecting to the Zyxel Device’s WiFi Network Using WPS ............................................. 55
5.4 Cellular Network Setup .................................................................................................................. 59
5.4.1 Setting up a Cellular Network Connection ........................................................................ 59
5.5 USB Applications ............................................................................................................................. 60
5.5.1 File Sharing ............................................................................................................................. 60
5.5.2 Using FTP ................................................................................................................................. 64
5.6 Network Security ............................................................................................................................. 64
5.6.1 Configuring a Firewall Rule .................................................................................................. 64
5.6.2 Parental Control .................................................................................................................... 67
5.6.3 Configuring a MAC Address Filter ....................................................................................... 72
5.7 Internet Calls ................................................................................................................................... 73
5.7.1 Configuring VoIP ................................................................................................................... 73
5.7.2 Adding a SIP Service Provider ............................................................................................. 73
5.7.3 Adding a SIP Account .......................................................................................................... 74
5.7.4 Configuring a Phone ............................................................................................................ 75
5.7.5 Making a VoIP Call ............................................................................................................... 76
5.7.6 Making a VoLTE Phone Call ................................................................................................. 77
5.8 Device Maintenance ..................................................................................................................... 77
5.8.1 Upgrading the Firmware ...................................................................................................... 77
5.8.2 Backing up the Device Configuration ................................................................................ 78
5.8.3 Restoring the Device Configuration ................................................................................... 79
Part II: Technical Reference........................................................................... 81
Chapter 6
Connection Status..............................................................................................................................82
6.1 Connection Status Overview ........................................................................................................ 82
6.1.1 Connectivity .......................................................................................................................... 82
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Table of Contents
6.1.2 Icon and Device Name ....................................................................................................... 83
6.1.3 System Info ............................................................................................................................. 83
6.1.4 Cellular Info ............................................................................................................................ 85
6.1.5 WiFi Settings ........................................................................................................................... 90
6.1.6 Guest WiFi Settings ................................................................................................................ 91
6.1.7 LAN ......................................................................................................................................... 92
Chapter 7
Broadband..........................................................................................................................................94
7.1 Overview ......................................................................................................................................... 94
7.1.1 What You Can Do in this Chapter ....................................................................................... 94
7.1.2 What You Need to Know ..................................................................................................... 95
7.1.3 Before You Begin ................................................................................................................... 95
7.2 Broadband ...................................................................................................................................... 95
7.2.1 Add or Edit Internet Connection ......................................................................................... 96
7.3 WAN Backup ................................................................................................................................. 100
7.4 Ethernet WAN ................................................................................................................................ 101
7.5 Cellular WAN ................................................................................................................................. 101
7.6 Cellular APN .................................................................................................................................. 102
7.6.1 Edit Cellular APN1/APN2 .................................................................................................... 103
7.7 Cellular SIM Configuration ........................................................................................................... 105
7.8 Cellular Band Configuration ........................................................................................................ 106
7.9 Cellular PLMN Configuration ....................................................................................................... 107
7.10 Cellular IP Passthrough ............................................................................................................... 110
7.11 Cellular Lock ................................................................................................................................ 111
7.12 Cellular SMS ................................................................................................................................. 112
7.12.1 Send New Message Screen ............................................................................................. 112
Chapter 8
Wireless.............................................................................................................................................114
8.1 Overview ....................................................................................................................................... 114
8.1.1 What You Can Do in this Chapter ..................................................................................... 114
8.1.2 What You Need to Know ................................................................................................... 114
8.2 Wireless General Settings ............................................................................................................. 115
8.2.1 No Security ........................................................................................................................... 117
8.2.2 More Secure (Recommended) ......................................................................................... 118
8.3 Guest/More AP ............................................................................................................................. 119
8.4 More AP Edit .................................................................................................................................. 120
8.5 MAC Authentication .................................................................................................................... 123
8.6 WPS ................................................................................................................................................. 124
8.7 WMM .............................................................................................................................................. 126
8.8 Others Screen ............................................................................................................................... 127
8.9 WLAN Scheduler ........................................................................................................................... 129
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Table of Contents
8.9.1 Add or Edit Rules .............................................................................................................................................130
8.10 Channel Status ............................................................................................................................ 131
8.11 Technical Reference .................................................................................................................. 132
8.11.1 WiFi Network Overview ..................................................................................................... 132
8.11.2 Additional Wireless Terms ................................................................................................. 134
8.11.3 WiFi Security Overview ...................................................................................................... 134
8.11.4 Signal Problems ................................................................................................................. 136
8.11.5 WiFi Protected Setup (WPS) ............................................................................................. 136
Chapter 9
Home Networking............................................................................................................................142
9.1 Overview ....................................................................................................................................... 142
9.1.1 What You Can Do in this Chapter ..................................................................................... 142
9.1.2 What You Need To Know ................................................................................................... 142
9.2 LAN Setup ...................................................................................................................................... 143
9.3 Static DHCP ................................................................................................................................... 147
9.3.1 Before You Begin ................................................................................................................. 147
9.4 UPnP ............................................................................................................................................... 149
9.5 Technical Reference .................................................................................................................... 150
9.6 Turn on UPnP in Windows 10 Example ........................................................................................ 151
9.6.1 Auto-discover Your UPnP-enabled Network Device ...................................................... 153
9.7 Web Configurator Easy Access in Windows 10 ......................................................................... 156
Chapter 10
Routing..............................................................................................................................................159
10.1 Overview ..................................................................................................................................... 159
10.2 Configure Static Route .............................................................................................................. 159
10.2.1 Add or Edit Static Route ................................................................................................... 160
10.3 DNS Route .................................................................................................................................... 164
10.3.1 Add or Edit DNS Route ...................................................................................................... 165
10.4 Policy Route ................................................................................................................................ 165
10.4.1 Add or Edit Policy Route ................................................................................................... 166
10.5 RIP Overview ............................................................................................................................... 168
10.5.1 RIP ....................................................................................................................................... 168
Chapter 11
Network Address Translation (NAT)................................................................................................ 169
11.1 Overview ..................................................................................................................................... 169
11.1.1 What You Can Do in this Chapter ................................................................................... 169
11.1.2 What You Need To Know ................................................................................................. 169
11.2 Port Forwarding ........................................................................................................................... 170
11.2.1 Port Forwarding ................................................................................................................. 170
11.2.2 Add or Edit Port Forwarding .............................................................................................171
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Table of Contents
11.3 Port Triggering ............................................................................................................................. 173
11.3.1 Add or Edit Port Triggering Rule ....................................................................................... 175
11.4 DMZ .............................................................................................................................................. 176
11.5 ALG ............................................................................................................................................... 177
11.6 Address Mapping ....................................................................................................................... 178
11.6.1 Address Mapping Screen ................................................................................................ 178
11.6.2 Add New Rule Screen ...................................................................................................... 179
11.7 Sessions ........................................................................................................................................ 180
11.8 Technical Reference .................................................................................................................. 181
11.8.1 NAT Definitions ................................................................................................................... 181
11.8.2 What NAT Does ................................................................................................................. 181
11.8.3 How NAT Works .................................................................................................................. 182
11.8.4 NAT Application ................................................................................................................ 182
Chapter 12
DNS....................................................................................................................................................185
12.1 DNS Overview ............................................................................................................................. 185
12.1.1 What You Can Do in this Chapter ................................................................................... 185
12.1.2 What You Need To Know ................................................................................................. 186
12.2 DNS Entry ..................................................................................................................................... 186
12.2.1 Add or Edit DNS Entry ........................................................................................................ 187
12.3 Dynamic DNS .............................................................................................................................. 187
Chapter 13
USB Service.......................................................................................... .... .........................................189
13.1 USB Service Overview ................................................................................................................ 189
13.1.1 What You Need To Know ................................................................................................. 189
13.1.2 Before You Begin ............................................................................................................... 190
13.2 USB Service .................................................................................................................................. 190
13.2.1 Add New Share ................................................................................................................. 192
13.2.2 Add New User Screen ....................................................................................................... 193
Chapter 14
Firewall..............................................................................................................................................194
14.1 Overview ..................................................................................................................................... 194
14.1.1 What You Need to Know About Firewall ........................................................................ 194
14.2 Firewall ......................................................................................................................................... 195
14.2.1 What You Can Do in this Chapter ................................................................................... 195
14.3 Firewall General Settings ............................................................................................................ 195
14.4 Protocol (Customized Services) ................................................................................................ 197
14.4.1 Add Customized Service ..................................................................................................197
14.5 Access Control (Rules) ............................................................................................................... 198
14.5.1 Add New ACL Rule ........................................................................................................... 199
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Table of Contents
14.6 DoS ............................................................................................................................................... 201
14.7 Firewall Technical Reference .................................................................................................... 202
14.7.1 Firewall Rules Overview .................................................................................................... 202
14.7.2 Guidelines For Security Enhancement With Your Firewall ............................................ 203
14.7.3 Security Considerations .................................................................................................... 204
Chapter 15
MAC Filter .........................................................................................................................................205
15.1 MAC Filter Overview ................................................................................................................... 205
15.2 MAC Filter .................................................................................................................................... 205
15.2.1 Add New Rule ................................................................................................................... 206
Chapter 16
Parental Control...............................................................................................................................207
16.1 Parental Control Overview ........................................................................................................ 207
16.2 Parental Control Settings ........................................................................................................... 207
16.2.1 Add or Edit a Parental Control Profile ............................................................................. 208
Chapter 17
Certificates .......................................................................................................................................213
17.1 Certificates Overview ................................................................................................................ 213
17.1.1 What You Can Do in this Chapter ................................................................................... 213
17.2 What You Need to Know ........................................................................................................... 213
17.3 Local Certificates ....................................................................................................................... 213
17.3.1 Create Certificate Request ............................................................................................. 214
17.3.2 View Certificate Request ................................................................................................. 215
17.4 Trusted CA ................................................................................................................................... 217
17.5 Import Trusted CA Certificate ................................................................................................... 218
17.6 View Trusted CA Certificate ...................................................................................................... 218
17.7 Certificates Technical Reference ............................................................................................. 219
17.7.1 Verify a Certificate ............................................................................................................ 220
Chapter 18
Voice.................................................................................................................................................222
18.1 Overview ..................................................................................................................................... 222
18.1.1 What You Can Do in this Chapter ................................................................................... 222
18.2 Voice Mode ................................................................................................................................ 222
18.2.1 What You Need to Know About VoIP ............................................................................. 223
18.3 Before You Begin ........................................................................................................................ 224
18.3.1 SIP Account ....................................................................................................................... 224
18.3.2 SIP Account Entry Edit ....................................................................................................... 225
18.3.3 SIP Service Provider ........................................................................................................... 227
18.3.4 Provider Entry Edit .............................................................................................................. 227
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11
Table of Contents
18.4 Phone ........................................................................................................................................... 231
18.4.1 Phone Device .................................................................................................................... 231
18.4.2 Phone Device Edit ............................................................................................................ 231
18.5 Phone Region ............................................................................................................................. 233
18.6 Call Rule ....................................................................................................................................... 233
18.7 Call History ................................................................................................................................... 234
18.7.1 Call Summary .................................................................................................................... 235
Chapter 19
Log ..................................... ................................................ ...............................................................237
19.1 Log Overview .............................................................................................................................. 237
19.1.1 What You Can Do in this Chapter ................................................................................... 237
19.1.2 What You Need To Know ................................................................................................. 237
19.2 System Log .................................................................................................................................. 238
19.3 Security Log ................................................................................................................................. 238
Chapter 20
Traffic Status .....................................................................................................................................240
20.1 Traffic Status Overview ............................................................................................................... 240
20.1.1 What You Can Do in this Chapter ................................................................................... 240
20.2 WAN Status .................................................................................................................................. 240
20.3 LAN Status .................................................................................................................................... 241
Chapter 21
VoIP Status........................................................................................................................................243
21.1 VoIP Status Screen ...................................................................................................................... 243
Chapter 22
ARP Table..........................................................................................................................................246
22.1 ARP Table Overview ................................................................................................................... 246
22.1.1 How ARP Works .................................................................................................................. 246
22.2 ARP Table .................................................................................................................................... 246
Chapter 23
Routing Table....................................................................................................................................248
23.1 Routing Table Overview ............................................................................................................ 248
23.2 Routing Table .............................................................................................................................. 248
Chapter 24
WLAN Station Status .........................................................................................................................251
24.1 WLAN Station Status Overview .................................................................................................. 251
Chapter 25
Cellular WAN Status ........................................................................................................................253
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Table of Contents
25.1 Cellular WAN Status Overview .................................................................................................. 253
25.2 Cellular WAN Status .................................................................................................................... 253
Chapter 26
System...............................................................................................................................................259
26.1 System Overview ........................................................................................................................ 259
26.2 System .......................................................................................................................................... 259
Chapter 27
User Account.............................................................. ... .... ............................................ ...................260
27.1 User Account Overview ............................................................................................................. 260
27.2 User Account .............................................................................................................................. 260
27.2.1 User Account Add or Edit ................................................................................................. 261
Chapter 28
Remote Management.....................................................................................................................263
28.1 Overview ..................................................................................................................................... 263
28.2 MGMT Services ............................................................................................................................ 263
28.3 MGMT Services for IP Passthrough ............................................................................................ 264
28.4 Trust Domain ................................................................................................................................ 265
28.5 Add Trust Domain ....................................................................................................................... 266
28.6 Trust Domain for IP Passthrough ................................................................................................ 266
28.7 Add Trust Domain ....................................................................................................................... 267
Chapter 29
TR-069 Client....... ............................................. ... ............................................ .... ..............................269
29.1 Overview ..................................................................................................................................... 269
29.2 TR-069 Client ................................................................................................................................ 269
Chapter 30
Time Settings.....................................................................................................................................271
30.1 Time Settings Overview .............................................................................................................. 271
30.2 Time .............................................................................................................................................. 271
Chapter 31
Email Notification.............................................................................................................................274
31.1 Email Notification Overview ...................................................................................................... 274
31.2 Email Notification ........................................................................................................................ 274
31.2.1 E-mail Notification Edit ...................................................................................................... 275
Chapter 32
Log Setting ............................................................................... .... ....................................................276
32.1 Log Setting Overview ................................................................................................................. 276
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Table of Contents
32.2 Log Settings ................................................................................................................................. 276
32.2.1 Example Email Log ............................................................................................................ 278
Chapter 33
Firmware Upgrade...................................... ............................................ .... ... ..................................280
33.1 Overview ..................................................................................................................................... 280
33.2 Firmware Upgrade ...................................................................................................................... 280
Chapter 34
Backup/Restore ...............................................................................................................................282
34.1 Backup/Restore Overview ........................................................................................................ 282
34.2 Backup/Restore .......................................................................................................................... 282
34.3 Reboot ......................................................................................................................................... 284
Chapter 35
Diagnostic.........................................................................................................................................285
35.1 Diagnostic Overview .................................................................................................................. 285
35.2 What You Need to Know ........................................................................................................... 285
35.3 Ping/TraceRoute/Nslookup Test ................................................................................................ 285
Chapter 36
Troubleshooting................................................................................................................................287
36.1 Overview ..................................................................................................................................... 287
36.2 Power and Hardware Problems ................................................................................................ 287
36.3 Device Access Problems ........................................................................................................... 288
36.4 Cellular Problems ........................................................................................................................ 291
36.5 Internet Problems ........................................................................................................................ 292
36.6 WiFi Problems .............................................................................................................................. 294
36.7 USB Problems ............................................................................................................................... 294
36.8 UPnP Problems ............................................................................................................................ 295
Part III: Appendices......................................................................................296
Appendix A Customer Support ..................................................................................................... 297
Appendix B IPv6............................................................................................................................... 302
Appendix C Legal Information ...................................................................................................... 308
Index.................................................................................................................................................315
LTE Series User’s Guide
14
PART I
User’s Guide
15
1.1 Overview
Zyxel Device refers to these models as outlined below.
CHAPTER 1
Introduction
OUTDOOR
• LTE7240-M403
• LTE7480-M804
• LTE7490-M904
INDOOR
• LTE3301-PLUS
• LTE5388-M804
• LTE5398-M904
• LTE3316-M604
• LTE3202-M437
The Zyxel Device is an LTE (Long Term Evolution) router. The following table describes the feature
differences of the Zyxel Device by model.
Table 1 Zyxel Device Comparison Table
FEATURE LTE7240-M403 LTE7480-M804 LTE7490-M904 LTE3301-PLUS
2.4 GHz WLAN Yes Yes Yes Yes
5 GHz WLAN No No No Yes
LTE Speed 150/50 Mbps
(FDD-LTE)
Ethernet Port x1 GbE port (PoE) x1 GbE port (PoE) x1 GbE port (PoE) x4 GbE ports
Ethernet WAN NoNoNoLAN4 can be a
WAN Priority No No No Yes
Carrier Aggregation No Yes Yes No
IP Passthrough Yes Yes Yes Available when
USB for File Sharing Yes No No Yes
External Antennas No No No Yes
PoE Injector Yes Yes Yes No
Wall Mount Yes Yes Yes No
Pole Mount No Yes Yes No
Firmware Version 2.00 1.00 1.00 1.00
600/100 Mbps 1200/150 Mbps 300/50 Mbps
WAN backup
LAN4 does not act
as a WAN backup
LTE Series User’s Guide
16
Chapter 1 Introduction
Table 1 Zyxel Device Comparison Table (continued)
FEATURE LTE7240-M403 LTE7480-M804 LTE7490-M904 LTE3301-PLUS
Parental Control No Yes No Yes
Voice No Yes No No
TR069 Yes Yes Yes Yes
Table 2 Zyxel Device Comparison Table
FEATURE LTE5388-M804 LTE5398-M904 LTE3316-M604 LTE3202-M437
2.4 GHz WLAN Yes Yes Yes Yes
5 GHz WLAN Yes Yes Yes No
LTE Speed 600/100 Mbps 1200/150 Mbps 300/50 Mbps 150/50 Mbps
Ethernet Port x2 GbE ports x2 GbE ports x4 GbE ports x4 FE ports
Ethernet WAN LAN1 can be a
WAN Priority Yes Yes Yes No
Carrier Aggregation Yes Yes Yes No
IP Passthrough Available when
USB for File Sharing Yes Yes No No
External Antennas No No No Supports the SMA
PoE Injector No No No No
Wall Mount No No Yes No
Pole Mount No No No No
Firmware Version 1.00 1.00 2.00 1.00
Parental Control Yes Yes No Yes
Voice Yes Yes Yes No
TR069 Yes Yes Yes Yes
WAN backup
LAN1 does not act
as a WAN backup
LAN1 can be a
WAN backup
Available when
LAN1 does not act
as a WAN backup
LAN1 can be a
WAN backup
Available when
LAN1 does not act
as a WAN backup
No
Yes
type
Note: The features listed in the comparison table are valid at the time of writing and are
subject to change without prior notice.
1.1.1 Web-based Configurator
The embedded Web-based Configurator enables straightforward management and maintenance. Just
insert the SIM card (with an active data plan) and make the hardware connections. See the Quick Start
Guide for how to do the hardware installation, wall or pole mounting, and Internet setup.
1.2 Applications for the Zyxel Device
Wireless WAN
The Zyxel Device can connect to the Internet through a 2G/3G/4G LTE SIM card to access a wireless
WAN connection. Just insert a SIM card into the SIM card slot at the bottom of the Zyxel Device.
LTE Series User’s Guide
17
Chapter 1 Introduction
Note: You must insert the SIM card into the card slot before turning on the Zyxel Device.
You can install two external antennas to improve your wireless WAN signal strength. See Table 1 on page
16 and Table 2 on page 17 for the feature differences.
Wireless LAN (WiFi)
Wireless clients can connect to the Zyxel Device to access network resources and the Internet. The Zyxel
Device supports WiFi Protected Setup (WPS), which allows you to quickly set up a wireless network with
strong security.
Figure 1 Zyxel Device’s Wireless LAN
Internet Access
Your Zyxel Device provides shared Internet access by connecting to a cellular network. A computer can
connect to the Zyxel Device’s PoE injector or a LAN port for configuration through the Web
Configurator.
Figure 2 Zyxel Device’s Internet Access Application
Carrier Aggregation
Carrier Aggregation (CA) is a technology to deliver high downlink data rates by combining more than
one carrier in the same or different bands together.
LTE Series User’s Guide
18
Chapter 1 Introduction
Figure 3 Zyxel Device’s CA Application
Ethernet WAN
If you have another broadband modem or router available, you can use the Ethernet WAN port and
then connect it to the broadband modem or router. This way, you can access the Internet via an
Ethernet connection and still use the Firewall function on the Zyxel Device.
Figure 4 Zyxel Device’s Internet Access Application: Ethernet WAN
WAN Priority
The WAN connection priority is as follows:
1 Ethernet WAN
2 Cellular WAN (3G/4G)
1.3 Manage the Zyxel Device
Use any of the following methods to manage the Zyxel Device.
• Web Configurator. This is recommended for everyday management of the Zyxel Device using a
(supported) web browser. See Chapter 3 on page 25.
LTE Series User’s Guide
19
Chapter 1 Introduction
• LTE Ally is available in Google Play and the App Store. Use the LTE Ally app on your mobile device to
do the following:
• Show how to adjust the Zyxel Device mounting angle to find the optimal LTE signal strength to/from
the LTE base station
• Check your LTE speed and LTE data usage
1.4 Good Habits for Managing the Zyxel Device
Do the following things regularly to make the Zyxel Device more secure and to manage the Zyxel
Device more effectively.
• Change the password. Use a password that is not easy to guess and that consists of different types of
characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working
configuration may be useful if the Zyxel Device becomes unstable or even crashes. If you forget your
password to access the Web Configurator, you will have to reset the Zyxel Device to its factory
default settings. If you backed up an earlier configuration file, you would not have to totally reconfigure the Zyxel Device. You could simply restore your last configuration. Write down any
information your ISP provides you.
LTE Series User’s Guide
20
2.1 Device Panels
Front / Top Panels
Figure 5 Front Panel (LTE3301-PLUS)
Figure 6 Front Panel (LTE7240-M403)
CHAPTER 2
Hardware
LTE Series User’s Guide
21
Chapter 2 Hardware
Figure 7 Front Panel (LTE5388-M804 / LTE5398-M904)
Figure 8 Top Panel (LTE5388-M804 / LTE5398-M904)
Figure 9 Front Panel (LTE3316-M604)
Figure 10 Top Panel (LTE3316-M604)
LTE Series User’s Guide
22
Chapter 2 Hardware
Figure 11 Front Panel (LTE3202-M437)
Bottom / Rear / Side Panels
Figure 12 Rear Panel (LTE3301-PLUS)
Figure 13 Bottom Panel (LTE7240-M403)
LTE Series User’s Guide
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Chapter 2 Hardware
LED
Figure 14 Bottom Panel ( LTE7490-M904 /LTE7480-M804)
Figure 15 Rear Panel (LTE5388-M804 / LTE5398-M904)
Figure 16 Bottom Panel (LTE5388-M804 / LTE5398-M904)
Figure 17 Rear Panel (LTE3316-M604)
Figure 18 Side Panel (LTE3316-M604)
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Figure 19 Rear Panel (LTE3202-M437)
2.2 LEDs (Lights)
None of the LEDs are on if the Zyxel Device is not receiving power.
Table 3 LTE3301-PLUS LED Descriptions
Chapter 2 Hardware
LED COLOR STATUS DESCRIPTION
POWER White On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is booting or self-testing.
Off The Zyxel Device is not receiving power.
Internet White On There is Internet connection.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection.
LTE/3G White On The Zyxel Device is registered and successfully connected to a 4G network.
Signal
Strength
Blinking
(slow)
Blinking
(fast)
Off There is no service.
Green On The Zyxel Device has an Ethernet connection on the WAN.
Off There is no Ethernet connection on the WAN.
Green On The signal strength is excellent.
Amber On The signal strength is fair.
Red On The signal strength is poor.
Blinking There is no SIM card inserted, no signal, or the signal strength is below the
Off The SIM card is invalid, or the PIN code is not correct.
The Zyxel Device is connected to a 3G network.
The Zyxel Device is trying to connect to a 3G/4G network.
poor level.
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Chapter 2 Hardware
LED COLOR STATUS DESCRIPTION
WLAN Green On The 2.4G wireless network is activated.
Blinking
(slow)
Blinking
(fast)
White On The 5G wireless network is activated.
Blinking
(slow)
Blinking
(fast)
Off The wireless network is not activated.
USB White On The Zyxel Device recognizes a USB connection through the USB port.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
Off The Zyxel Device does not detect a USB connection through the USB port.
The Zyxel Device is setting up a WPS connection with a 2.4G wireless client.
The Zyxel Device is communicating with 2.4G wireless clients.
The Zyxel Device is setting up a WPS connection with a 5G wireless client.
The Zyxel Device is communicating with 2.4G and 5G wireless clients.
connected to it.
Note: Blinking (slow) means the LED blinks once per second. Blinking (fast) means the LED
blinks once per 0.5 second.
Table 4 LTE7240-M403 LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is booting or self-testing.
Off The Zyxel Device is not receiving power.
ETHERNET Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
with a device on the Local Area Network (LAN).
Off The Zyxel Device does not have an Ethernet connection with the LAN.
LTE/3G/2G Green On The Zyxel Device is registered and successfully connected to a 4G network.
Blinking
(slow)
Blinking
(fast)
Off There is no service.
WLAN Green On The wireless network is activated.
Off The wireless network is not activated.
Signal
Strength
Green On The signal strength is excellent.
Orange On The signal strength is fair.
Red On The signal strength is poor.
Blinking There is no SIM card inserted, the SIM card is invalid, the PIN code is not
Off There is no signal or the signal strength is below the poor level.
The Zyxel Device is connected to a 3G/2G network.
The Zyxel Device is trying to connect to a 4G/3G/2G network.
correct.
Note: Blinking (slow) means the LED blinks once per second. Blinking (fast) means the LED
blinks once per 0.2 second.
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Chapter 2 Hardware
Table 5 LTE7480-M804 / LTE7490-M904 LED Descriptions
COLOR STATUS DESCRIPTION
Red Blinking The Zyxel Device is booting or self-testing.
On The Zyxel Device encountered an error.
Green Blinking The Zyxel Device is trying to connect to the Internet.
On The Zyxel Device is connected to the Internet.
Amber Blinking The Zyxel Device WiFi is on.
Table 6 LTE5388-M804 / LTE5398-M904 LED Descriptions
LED COLOR STATUS DESCRIPTION
Power/System or USB Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is booting.
Off The Zyxel Device is not receiving power.
Blue On The Zyxel Device is sending/receiving data to/from the USB
device connected to it.
Off The Zyxel Device does not detect a USB connection through
Internet/SMS Green On There is Internet connection.
Blinking There is a new SMS message.
Off There is no Internet connection.
LTE/3G Signal Strength Green On The signal strength is excellent.
Orange On The signal strength is fair.
Red On The signal strength is poor.
Blinking There is no LTE/3G signal or the signal strength is below the poor
WiFi/WPS Green On The WiFi AP is activated.
Blinking
(fast)
Blinking
(slow)
Voice Green On
Blinking
Off
LAN Green On The Zyxel Device recognizes an Ethernet cable through the
Blinking The Zyxel Device is sending/receiving data through the LAN.
Off The wireless network is not activated.
the USB port.
level.
Data is being transmitted and received.
The WPS is activated.
A telephone connected to the PHONE port has its receiver off
the hook.
The Zyxel Device is receiving an incoming call.
A telephone connected to the PHONE port has its receiver on
the hook.
LAN port.
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Chapter 2 Hardware
Table 7 LTE3316-M604 LED Descriptions
LED COLOR STATUS DESCRIPTION
Power White On The Zyxel Device is receiving power and functioning
Blinking The Zyxel Device is in the process of starting up or default
Off The Zyxel Device is not receiving power.
Internet White On The Zyxel Device’s WAN connection is ready, but there is no
Blinking The Zyxel Device is transmitting and receiving data through
Off The WAN connection is not ready, or has failed.
LTE/3G/Ethernet White On The Zyxel Device is successfully connected to a 4G network.
Blinking The Zyxel Device is successfully connected to a 3G network.
Green On The Zyxel Device is successfully connected to an Ethernet
LTE/3G Signal Strength Green On The signal strength is good.
Orange On The signal strength is fair.
Red On The signal strength is poor.
Blinking A valid SIM card is inserted, but no signal is detected.
WiFi/WPS White On This indicates either 5G and 2.4G wireless LAN are both on or
Blinking This indicates either 5G and 2.4G WPS are both on or the 5G
Green On The 2.4G wireless LAN is on, but the Zyxel Device is not
Blinking The Zyxel Device is ready and the 2.4G WPS is on.
Voice White On A telephone connected to the PHONE port has its receiver
Blinking The Zyxel Device is receiving an incoming call.
Off A telephone connected to the PHONE port has its receiver
LAN Green On A 10/100 Mbps LAN connection is ready.
Blinking The Zyxel Device is sending/receiving data at 10/100 Mbps
Off The wireless network is not activated.
Orange On A 1000 Mbps LAN connection is ready.
Blinking The Zyxel Device is sending/receiving data at 1000 Mbps
Off The wireless network is not activated.
properly.
restoring.
traffic.
the WAN.
WAN network.
the 5G wireless LAN is on.
WPS is on.
sending/receiving data through the wireless LAN.
on the hook.
off the hook.
through a LAN port.
through a LAN port.
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Chapter 2 Hardware
Table 8 LTE3202-M437 LED Descriptions
LED COLOR STATUS DESCRIPTION
Network Blue Blinking The Zyxel Device is booting.
On The Zyxel Device is successfully connected to a 4G network.
Green On The Zyxel Device is successfully connected to a 3G network.
Yellow On The Zyxel Device is successfully connected to a 2G network.
Red On There is a system failure during POST.
Blinking There is no service.
Signal Strength
(Using for 4G/3G/2G)
LAN Blue On The Ethernet LAN connection is ready.
WiFi/WPS Blue On The WiFi is activated.
SMS Blue Blinking There is a new SMS message.
Blue On The signal strength is excellent.
Green On The signal strength is fair.
Red Blinking The signal strength is poor.
Blinking The Zyxel Device is sending/receiving data on the LAN.
Off
Blinking The WPS process is in progress.
Off The WiF is not activated.
Off There is no unread SMS message.
The Zyxel Device does not have an Ethernet connection on
the LAN.
2.3 Panel Ports and Buttons
The connection ports are located on the bottom or rear panels.
The following table describes the items on the bottom or rear panels.
Table 9 Panel Ports and Buttons
LABELS DESCRIPTION
ANT1–ANT2 Install the external antennas to strengthen the cellular signal.
USB The USB port of the Zyxel Device is used for file sharing.
LAN/Ethernet Connect a computer through the PoE injector for configuration.
Connect the PoE injector to a power outlet to start the device.
LAN/WAN For LTE5388-M804 / LTE5398-M904 / LTE3316-M604, connect an RJ45 cable to a modem to
connect to the Internet when using a LAN port as a WAN port.
LAN For LTE5388-M804 / LTE5398-M904 / LTE3316-M604 / LTE3202-M437, connect an RJ45 cable to a
computer to connect to the internal network In using a LAN port.
WiFi Press the WLAN (WiFi) button for more than 5 seconds to enable the wireless function. To set
up a WiFi connection between the Zyxel Device and a wireless client, press the WPS button for
longer than 5 seconds for LTE5388-M804 / LTE5398-M904, and press the WPS button for 2
seconds for LTE3316-M604.
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LABELS DESCRIPTION
WPS After the wireless function is enabled, press the WLAN button for more than one second but
less than 5 seconds to quickly set up a secure wireless connection between the Zyxel Device
and a WPS-compatible client. To enable WPS, press the WPS button for less than 5 seconds for
LTE5388-M804 / LTE5398-M904, and press the WPS button for more than 5 seconds for LTE3316M604. Press the WPS button for 5 seconds to enable WiFi and then press the WPS button for
one second to enable WPS for the LTE3202-M437.
RESET Press the button for more than 5 seconds to return the Zyxel Device to the factory defaults.
POWER Button Press the POWER button after the power adapter is connected to start the Zyxel Device.
POWER /DC IN Connect the power adapter and press the POWER button to start the Zyxel Device.
Reboot Press the RESET button for more than 2 seconds but less than 5 seconds, it will cause the system
to reboot.
SIM card Insert a micro-SIM card into the slot with the chip facing down and the beveled corner in the
top left corner.
PHONE For LTE5388-M804 / LTE5398-M904 / LTE3316-M604, the phone port is used for VoIP and VoLTE.
INT/EXT For LTE5388-M804 / LTE5398-M904, the internal/external switch is used for selecting between
the internal or external LTE antenna.
2.3.1 Turning On or Off WiFi
Chapter 2 Hardware
Use the WPS or WiFi/WPS button on the Zyxel Device to turn on or turn off the wireless network.
Note: Use the WiFi function of the / LTE7480-M804 / LTE7490-M904 / LTE3202-M437 for
configuration (for example, connect to the LTE Ally app of your mobile device to find
the optimal LTE signal strength and manage your / LTE7480-M804 / LTE7490-M904).
Note: WiFi is for the local management use only.
Figure 20 LTE3301-PLUS WiFI/WPS Button
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