ZTE MF668A Users Manual

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ZTE MF668A HSPA+ USB Modem

User Manual

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Contents

1 Modem Introduction ........................................................ 4

1.1 Introduction .......................................................................................... 4

1.2 Warning and Notice .............................................................................. 4

1.3 Applicability Scope ............................................................................... 6

1.4 System requirements ........................................................................... 6

1.5 Functions .............................................................................................. 7

1.6 Specification ......................................................................................... 7

2 Installation ........................................................................ 8

2.1 Outline and Parts ................................................................................. 8

2.2 Hardware Installation ........................................................................... 8

2.3 Software Installation ........................................................................... 10

2.4 Run the Application Software ............................................................. 14

2.5 Hardware Uninstall ............................................................................. 15

2.6 Software Uninstall .............................................................................. 15

3 Functions & Operation .................................................. 18

3.1 Interface introduction .......................................................................... 18

3.1.1 Main Interface ......................................................................... 18

3.1.2 Description of Mini Icons ......................................................... 19

3.2 Connecting to the Internet .................................................................. 20

3.3 SMS .................................................................................................... 21

3.3.1 Check SMS ............................................................................. 22

3.3.2 Create a new message ........................................................... 23

3.3.3 The SMS box operating guide ................................................ 25

3.4 Phonebook ......................................................................................... 25

3.5 Settings .............................................................................................. 27

3.5.1 Connection settings ................................................................ 28

3.5.2 Selection settings .................................................................... 30

3.5.3 Preference settings ................................................................. 30

3.5.4 SMS Settings .......................................................................... 31

3.5.5 Sound settings ........................................................................ 32

3.5.6 Security settings ...................................................................... 32

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3.5.7 System settings ....................................................................... 33

3.5.8 Update settings ....................................................................... 33

3.6 Data record ........................................................................................ 34

3.7 MicroSD card ..................................................................................... 34

3.8 Help .................................................................................................... 34

4 FAQ ................................................................................. 35

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1 Modem Introd uction

1.1 Introduction

Thank you for purchasing ZTE MF668A HSPA+ USB Modem.
To guarantee that t he modem is alw ays in its best condition, p lease read this
manual carefully and keep it for further use.
The pictures, symbols and conte nts in this ma nual are just f or your referenc e.
They might not be com pletely identical with your modem. ZTE operates a policy
of continuous development and reserves the right to update the technical
specifications in this document at any time without prior notice.
The ZTE MF668A HSPA+ USB Mod em is a type of multi-mode, 3G modem,
suitable for GSM/GPRS/EDGE/UMTS/HSDPA/HSUPA/HSPA+ networks. With a
USB interface connecting to a laptop or a desktop PC, it integrates the
functionality of a m odem and a mobile p hone (S MS and phonebook), combining
mobile communication with internet perfectly. While connected to the mobile
network, it can help you get SMS, data ser vice and will help you break awa y
from the limit of time and space, and realize wireless communication at any
moment everywhere.

1.2 Warning and Notice

To the owner

 T he use of electronic transmitti ng devices is forbidden in ai rcraft, at petrol

stations and in hospitals. Please obser ve and obey al l warning signs and
switch off your modem in these conditions.

 Operating USB modem may interfere with medical devices like hearing aides

and pacemakers.

 Be aware of warning signs in places such as oil refineries or chemical

factories where there are explosive gases or explosive products being
processed.

 Store the USB modem out of the reach of children. The USB modem may

cause injury if used as a toy or may be damaged by rough play or moisture.

 Do not open the cover and touch the metallic (U)SIM bracket when the

modem is working. Otherwise, you may get a burn.

Modem

 The USB modem must only be used with a PC that is certified to IEC 60950-1

(or equivalent) or a PC that has a power supply that is certified to IEC
60950-1 (or equivalent) or a PC that is powered by an inter nal battery and
that has no connection to mains power.

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 Only use original accessories supplied by the manufacturer. Using

unauthorised accessories may invalidate your warranty.

 Avoid using the USB modem near or inside metallic structures or

establishments that can emit electromagnetic waves.

 T he U SB modem is not waterproof . Please keep it dry and sto re it in a cool

place out of direct sunlight.

 Handle the USB modem with care. Don’t drop, bend, knock or treat it harshly

to avoid damage to the unit.

 T here are no user serviceable parts. Dismantling the unit wil l invalidate the

warranty.

 Operat ing temper ature range of -10℃ ～ +60℃ and humidity 5%~95% are

recommended.

Health and safety information

Radio Frequency (RF) Energy

Thi s m odel phone meets the government’s r equirements for expo sure to radio waves.
This phone is designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal Communications
Comm issio n of the U.S. Gove rnment:
The exposure standard for wireless USB modem employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FC C is

1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted
by the FCC with the phone transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the highest certi fied power
level, the actual SAR level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate at multiple power
level s so as to use on ly the poser requ ired to rea ch the networ k. In general , the
closer you are to a wireless base station antenna, the lower the power output.
The hi gh est SA R val u e for the USB modem as reported to the FCC when tested for
use at body is 1.18 W/kg.
Whil e there may b e diff erences b etween the S AR level s of vari ous phones and at
various positions, they all meet the government requirement.
The FCC has granted an Equipment Authorization for this model phone with all
reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines.
SAR i nf orm a t i on o n t hi s model phone is on file with the FCC and can be found under
the Displ ay Grant section of http:// www.fcc.gov/ oet/fcc id aft er searchin g on

FCC ID : Q7 8-MF668A

FCC Compliance （only Part 15B）

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This device complies with part 15 of the FCC Rules. Operation is subject to the
condition that this device does not cause h ar mful interference .

Caution: Changes or modifications not expressly approved by the manufacturer

could voi d the user’s authori ty to operate the equipment.

NOTE: This equipment ha s been tested and foun d to comply with the limits for a Class
B dig ital d evi ce, pur sua nt to pa rt 15 of the FC C Rules. These lim its a re desi gned to
provide reasonable protection against harmful interf erence in a residential inst allation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
int erference will not occur in a par ticul ar install ation. If this equi pment do es cause
harmful interference to radio or televi sion reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interfer ence by one or mo re of the following measur es:
—Reorient or relocate the receiving antenna .
—Increase t he separ ation between the equipment and r eceiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected .

—Consult the dealer or an experienced radio/ TV technician for help.

1.3 Applicability Scope

ZTE MF668A HSPA+ U SB Modem supports the present mainstr eam types of
laptops and desktop PCs, such as HP, IBM, Toshiba, Lenovo, Dell, Sony, Apple,
etc.

1.4 System requirements

Operating System: Windows XP, Vista, Windows 7, MAC OS
Configuration (Recommended):

CPU 1GHz Pentium or above
Hard Disk 20MB or above
RAM 512MB or above

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The performa nce of the m odem m ay be infl uenced if configurat io n is below the
recommendation.

1.5 Functions

SMS service, data service, application management, microSD card supported,
etc.

1.6 Specification

Interface Type USB 2.0 high speed
Systems supported Supports most types of laptop and desktop PC.
Operating systems Windows XP, Vista, W indows 7, MAC OS

Functions

Network Standards

Frequency band

Transmission
(Max. data rate)

Temperature

Dimension 76.77mm×28.0mm×11.92mm
Weight About 30g
MicroSD Capability Up to 8G

SMS service, Data service, Applications
management, support microSD card, etc.
HSPA+/HSUPA/HSDPA
/UMTS/EDGE/GPRS/GSM
HSDPA /UMTS: 2100MHz

GSM/GPRS/EDGE: 1800/900MHz
HSPA+: 21.6Mbps DL

5.76Mbps UL
Storage: -40℃ ～ +80℃

Operation: -10℃ ～ +60℃

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2.1 Outline and Parts

1. Back cover

2. LED Indicator

3. Rotating USB connector

4. External antenna port

2 Installati on

2.2 Hardware Installation

1. Insert the SIM/USIM card into the USB Modem

Your SIM/USIM card stores your service details, p honebo ok and text messages.
You ca n obtai n it from a mobile phone service provider when you sign on as a
subscriber.

To inst all SIM/USIM card

 Remove the back cover on the modem.
 Hold your SIM/USIM card with the cut corner oriented as shown and then

slide it into the card holder with the metal contacts facing the modem.

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 Replace the back cover.

Remove the back cover Slide the card into place

To remove SIM/USIM card from the USB modem

 Remove the modem from the computer.
 Remove the back cover.
 Pull out the SIM/USIM card from the card holder.

Pull out the card Replace the back cover

2. Install memory card

You can use a com pat ib le microSD card to save more da ta. Only microSD card
is supported by the modem and do not insert other memory card into the
modem.

 Remove the back cover of the USB modem.
 Insert the microSD car d into t he holder unt il you hear a click. Make sure

that the memory card is orientated as shown in the following picture.

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 Replace the back cover.

The driver of the microSD card will be installed automati cally when the modem
driver is installed.

3. Connect the USB modem to your PC

 Plug the modem to the US B port of your computer. Make sure t hat it is

tightly inserted.

 Yo ur PC system w ill autom aticall y detect a nd recog nize t he new hardwar e

and display a new ic o n i n the de sktop taskbar, indicating that t he com p uter
and the USB modem have been connected properly.

 If you are using Window s XP, Vista, Wi ndo ws 7 or Mac OS X system, the

installation program will start automatically after a few seconds.

2.3 Software Installation

If your laptop or destop PC supports automatic installation, the following
installation interface will appear on the screen a few seconds after your PC
recognizes the new hardware.
If your PC doesn’t support automatic installation, start the installation program by

running the Install.exe from the new CD-ROM drive in My Computer or
Computer. The followi ng instal lati o n interface will show how to start instal latio n.

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1. It is strongly recommended that you exit all other Windows programs, befor e
clicki ng on “Next”;

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2. Select the folder t hat you want to install the software to. You can select a
different path by clicking “Change”;

4. Click “Next” to start the installation of the MF668A Modem connection
manager software;

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5. The system shows the insta llatio n progre ss. W ait a minute until the f ollowi ng
screen appears;

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6. Click “Finish” to complete the installation.

Note: Af ter the software is inst alled, pull out t he modem before restar ting the

computer to avoid damages to your modem. If you have problems with the
installation steps above, please contact your service provider or ZTE.

After the installat ion, select Start > Programs > Join Air. You can find Join Air
and Uninstall. There will be a shortcut icon on the desktop just as follows.

2.4 Run the Application Software

After the modem is correctly connected to the computer, click Start >
Programs > Join Air > Join Air on the computer to run the application software.

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You can also launch the application software by double-clicking the shortcut icon
shown above.
After the modem is initialized, the main interface of the connect ion manager

appears. The standby icon appearing in the ta skbar indicates the modem
working normally.

2.5 Hardware Uninstall

Close the software then remove the hardware following the procedures below.

1. Click the close button ;

2. Click “OK” to close the software;

3. Safely remove the USB modem.

2.6 Software Uninstall

1. Close the application program before uninstall;

2. Click Start > Programs > Join Air > Uninstall on the PC;

3. Click Yes to confirm the removal of the software;

4. Make sure to remo ve the modem device from the co mputer before clicking
Yes to start uninstall.
The following interface indicates the uninstall progress.

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5. Click “Finish” to complete the uninstall of Join Air.

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Icon

Explanation

Indication of signal strength, which is divided into 6 stages from
Roaming.

Function
area

area

3 Functions & Oper at ion

3.1 Interface introduction

3.1.1 Main Interface

The following picture is the starting screen of your MF668A connection manager.
The whole interface is divided into four parts. Related functions can be executed
by operation in the related areas.

System
information

Internet
information

button area

Main menu
butt on area

System information area

Icons in this area show the system status and different kinds of tips.

none to the strongest.
Indication of current network type.

Packet switched
Circ uit switch e d

Internet information area

This area shows the nam e of the current ser vice pro vider, de vice condit ion and
connection information.

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Function button area

There are five function button icons.

SMS: Send, read and manage SMS.

Phonebook: Manage contact information.

Settings: Setting options for the modem.

Data record: Show connection information.
Connect: Connect to the Internet.

Main menu button area

Click the icon to popup the following menu:

Log: The record of software operation.
Diagnostics: View hardware informat ion, operational information and networ k

settings.

Help: Enter connection manager software he lp.
Exit: Close the software.

3.1.2 Description of Mini Icons

Click the minimize button and the software wil l minimize as an icon o n the
taskbar. This will not influence data transfer or sending and rec eiving of SMS.
Double click the icon on the taskbar to restore the window.

Taskbar icons description

The USB modem is ready to connect to the Internet.

The USB modem is connected to the Internet.

The uses of taskbar icons

Right click the taskbar icons, the follow ing menu will a ppear. Please ref er to
Main menu button area in Section 3.1.1.

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Log: The record of software operation.
Diagnostics: View hardware informat ion, operational information and networ k

settings.

Help: Enter connection manager software he lp.
Exit: Close the software.

3.2 Connecting to the Internet

With the help of MF668A USB Modem, you can access the Internet and browse
web pages while stil l be able to send and receive SMS.
Click the “Connect” button . The system wi ll search for availab le networks
automatically. You can click “Cancel” b utton to cancel connection.

When connected, connection duration and data record will be shown in the
Internet inform ation area. Then you ca n access the Inte rnet and receive em ail
etc, through the network.

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When the co nnection is established, the “Connect” button changes into the
“Disconnect” button . Click it to disconnect from the Internet.

3.3 SMS

Note: To make sure that the SMS can be used properly, please setup the

correct SMS center number. Refer to section 3.5.4 Messages settings.

Click the “SMS” icon to switch to the SMS interface, which shows the
number of SMS in your PC (LOCAL) and (U)SIM card. Click “Inbox”, “Sentbox”,
“Draftbox”, “Important”, “Deleted”, “Report” to enter relative interface.

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Inbox: Save the received messages.
Sentbox: Save the successful l y sent messages.
Draftbox: Save the SMS which haven’t been sent. The drafts can only be saved

in PC, not SIM/USIM.
Important: Save the important messages that you have moved from other
folders.

Deleted: Save the deleted messages.
Report: Save the message reports.

3.3.1 Check SMS

When an incomi ng m e ssage i s rece i ved, a p op-up dialog box w ill appear above
the taskbar. Click the Inbox button to check the new message.

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Click other buttons in th e SMS window to view t he messages in each folder.
Select a message to read its full content below the message list.

3.3.2 Create a new message

Click “New” to open a new dialog box and input the recipient’s number and
message content.

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The recipient’s number can be input directly or by clicking the To button and
selecting contacts from the Phonebook.
To send a message to m ultiple recipients, p lease separate each recipient with
“;”.
The SMS content can include 160 individual English characters (including
English symbols). The tota l c haracter s and the number of m essage s need t o be
sent are shown in the dialog box.
Click Send, a prompt box will appear.

Click OK to send the short message.
If the message is sent successfully, it will be saved in Sentbox automatically.
Otherwise, it will be saved in Draftbox automatically.

Sending SMS while browsing the web:

If your network support s, you can send short me ssages the same time surfing
the Internet. Click SMS but t o n, e nt er t he SMS interface to wr ite and send short
messages normally.

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3.3.3 The SMS box operating guide

Enter Inbox/Sentbox/Draftbox/Important to exec ute the following by clicking
on each button o r right-clicking on a message:

Reply: Reply short messages to the sender (available only in “Inbox”).
Forward: Forward a short message to other recipients (available only in
“Inbox”).
Move: C hange t he location where selected messages are stored (LOCAL or

USIM/SIM card ). By default, t he messages the modem received are saved on
LOCAL (computer).

Delete: Delete the selected short messages.
Save Number / Save Num: Save the sender’s number to Phonebook.
Send: Send selected messages in Sentbox/Draftbox.
Edit: Edit selected message in “Draftbox”.
Export/Import: Export the SMS to CSV or import SMS from CSV.
Save to Important: Move the SMS to Important folder.
Revert: Move the SMS from Important or Deleted folder back to other folders.

If you want to select several messages, hold “Ctrl” or “Shift” key and left-click on
the items.
New messages can not be received when the (U)SIM card is full (different
USIM/SIM cards have different capacities). The system will indicate that the
inbox is full and prompt you to clear the “Inbox” of USIM/SIM card.

3.4 Phonebook

Click Phonebook icon to enter Phonebook interface. Contact informat ion
can be saved either on your PC or the SIM/USIM card. For each contact record
on the PC, the i nfo rm ati on includes nam e, mobile phone number, home phone
number, office phone numbe r, emails and the group to whic h it belo ngs. For
each contact record o n the S IM/USIM card , t he informat ion o nly include s name
and mobile pho ne number.

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3.4.1 Creat a new contact

1. Click “New” to add a new contact;

2. select contact type (“PC” or “SIM”) and input the information. Then click “OK”.

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3.4.2 Modify contacts

1. Select a contact and click “Edit”;

2. Edit the contact information and click “OK”.

3.4.3 Delete contacts

Select one or more contacts and then click “Delete”.

3.4.4 Send SMS to contacts

1. Right click the selected contacts and select “SMS”;

2. Input message content in the new window and click “Send”.

3.4.5 Search for a contact

1. Enter the keyword in the search box;

2. C lick “ Search” to searc h for matc hing result s, which will be di splayed in t he
contacts list.

3.4.6 Other buttons Description

If any contact is selected, you can execute any of the following by clicking on the
corresponding button.

View: View the selected contact’s information.
Move: Change the locat ion (PC or SIM) where selected contact s information i s

stored.
Right click on the contacts and you can create new contacts, view, edit,
copy-and-paste, move, delete, export, or import selected co ntact s.

3.5 Settings

Click “Settings” icon to switch to the settings interface.
Note: All the necessar y settings have been preset by default. There is no need
to c hange su ch set tings. If you wa nt to change these settings, please consult
your service provider.

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3.5.1 Connection settings

To ensure that the modem can connect to the Internet properly, you should
configure the connection information first.

(1) Button description
Add: Add new configuration files.
View/Edit: View/edit the selected configuration file. The default configuration

can only be viewed, not edited.

Delete: Delete the selected configuration files.
(2) Add new Configuration file

Click “Add” butto n to add new co nnection inform ation to the system. According
to the requireme nt, t here m ay be tw o m ode s for add i ng a new c o nfig: A dd RAS

Config and Add NDIS Config.
Add RAS Config

There are two parts of configuration information: “Common” and “Advance”.
The “Common” information includes “Config File”, “APN” and “User name”.
The “Advance” information includes “DNS”, “PDP server”, “Authentication
mode” and “PDP Type”. Please consult your network service provider for all
above information. The configuration information may vary as the service
provider and network type differ.

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Add NDIS Config

There are two parts of configuration information: “Common” and “Advance”.
The “Common” information includes “Config name”, “APN”, “IP Address”,
“User name” and “Password”.
The “Advance” information includes “Preferred DNS”, “Alternate DNS”,
“Preferred NBNS”, “Alternate NBNS” and “Authentication”. Please consult
your network service provider for all above information. The configuration
information may vary as the service provider and network type differ.

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3.5.2 Selection settings

Automatic: The system selects the network automatically.
Manual: Manuall y select the network.

When “Manual” is selected, click “Search” button to search for available
networks. Select the proper network from the search results and click “Apply” to
enter the network.

3.5.3 Preference settings

Automatic: The system selects available netwo rk autom atica ll y.
UMTS/HSPA Only: The system will only select UMTS or HSPA networks.
GPRS/EDGE Only: The system will only select GPRS or EDGE networks.

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3.5.4 SMS Settings

SMS center number: Set the message center number. You can use the default
number preset by your service pro vider. The correct SM S center numb er must
be input in order to use t he SMS properl y. If you want to edit it, please consult
with your se rvice p rovider for more information.

SMS validity: Set the time limit for saving SMS in the network side. (This
function needs network suppor t.) You can select “12 hours”, “A day ”, “A week ”
or “The longest per iod”. The default set ting is the longest period permitted by
the network.
Default save location of received SMS: Select “PC” to save the received SMS
in your PC; select “(U)SIM card” to save it in SIM/USIM card.
State re port: Enable state report to rece ive notification w hen the message i s
sent successfully.

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3.5.5 Sound settings

You can set “Network connect alert” , “Network disconnec t alert” and “SMS
alert”. These alerts w ill sound on the PC side. The audio file supports MP3,
WAV, MID and WMA formats. Select “Mute” to mute corresponding alert.

3.5.6 Security settings

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Enable or disable PIN code protection. Click “Change” button to change the PIN
code. Click “Apply” button and input the PIN code to apply the security changes.
Note: If the PIN code protection is enabled, you need to enter the PIN code
every time you start to use the modem.

3.5.7 System settings

Auto start when device is available: The software will start automatically when
the modem is inserted into the PC.
Auto connect: Automatically connect to the Internet when the software is ready.

3.5.8 Update settings

You can set online update settings. Click “Update now” to update immediately.

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3.6 Data record

Click “Data record” i con to check the log of Internet connection history.
In the “Transfer Dat a ” tab, you can check the real-time upload/dow nload speed ,
upload/download data and transfer time. You can also check the
upload/download data and duration in one day, one month and one year.
In t he “Data record” tab, select start date “From” and end date “ To” on top to
view the record of data exchange in the given period.
Select a record and click “Delete” button to delete the record. Click “Clear” to
delete all the records in the list.
Note: Data usage is approximate only; plea se contact your operato r for actual
usage.

3.7 MicroSD card

W hen you u se a microSD card in t he modem, t he PC will d isp lay the Micr oS D
card as a removable disk. You can use it freely.

3.8 Help

Click “Help” ic o n to open t he help interface. You may also access the help
information by right-clicking the taskbar icon and select “Help”.

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4 FAQ

When you meet t he following p roblems i n service, plea se refer to the fol lowing
answers to solve it. If the problems persist, please contact your retailer.

Problem
Description
The system can
not run the
installation
program
automatically.

After the full
installation, the
system doesn’t
install the driver
program properly.

After the modem is
plugged in, the UI
program doesn’t
run automatically.

After restarting the
computer, there is
no signal.

Possible Causes Possible Solution

The system is not properly
configured for auto run.

The system is not properly
configured for auto run.

The system config uration i s
Incorrect.

You are in a place where there is
no available
GSM/GPRS/EDGE/UMTS/HSPA
+ network, such as underground
parking lot, tunnels and remote
rural areas.

The device will
appear as a virtual
CD-ROM under “My
Computer”. Click on
the icon to start
installation. If you
have previously
installed a version
of the program,
please uninstall it
first.
Please install the
driver program
manually. The
driver program can
be found in the
installation folder.
Please open the UI
program manually.
You can find it on
the desktop or in the
Programs menu.
Try again in other
locations.

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Problem

Installation.

Description

Possible Causes Possible Solution

The modem is not properly
connected.

The SIM/USIM card is not
properly inserted.

Exit the software
and remove the
modem as usual.
Then insert it again.
Remove the card
and reinsert it
properly. Please
refer to 2.2
Hardware

When the USB
modem has been
plugged in, the
computer cannot
find it.

The position of the USB modem
affects the signal receptio n.

The installation programs of the
USB modem have not been
installed properly.

The modem Is not properly
connected.

The SIM/USIM card is not
properly inserted.

Adjust the angle
and position of the
USB modem or its
proximity to other
electronic devices.

Run the installation
program first, then
plug in the modem.
Now install the
drivers as normal in
Windows.

Restart the
computer, or
remove and reinsert
the modem again.
Reinsert the
SIM/USIM card
correctly.

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Problem

settings.

SIM/USIM card.

Description
Messages cannot
be sent.

Date connection
failed.

Possible Causes Possible Solution

The SMS center number is
incorrect.

The network is busy or you are in
a area with no signal.

You are in the place with no
GSM/GPRS /EDGE/ UMTS/
HSPA+ network coverage.

The network is busy. Try lat er.
The APN in the configuration file
is incorrect.

The modem data is corrupted. Local network

The network type has been
selected manually and is
incorrect.

Please contact your
serv i ce pr ovider and
configure the
correct number in
“SMS Settings”.
Try lat er or move to
another area with
better coverage.
Move to an area
with better signal.

Check the APN in
the configuration file
in the “Connection”

access or the target
server may be
experiencing
problems. Retry
data request.
Reselect the
network type
according to the
type of the

The modem is
Connected to the
Internet, but it
cannot open any

After connection is established,
you are unable to open web
pages.

Check the APN
setting in the
Configuration files.

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Problem
Description
web page.

Possible Causes Possible Solution

The IE browser is causing
problems.

The operating system is infected
by viruses.

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Internet.

Upgrade to the new
version or reinstall
the IE browser.
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anti-virus software
to check your
computer and
remove the viruses.
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the entry. Consult
your service
provi d er if
necessary.