Zte MF608 User Manual

ZTE MF608

Wireless Access Terminal

User Manual

ii

WELCOME

Thank you for choosing the ZTE MF608 Wireless Access

Ter mina l (modem). Please read this manual carefully to ensure

your modem is always working in its best condition.

The pictures, symbols and contents in this manual are just

for your reference and might not be completely identical with

your modem.

iii

Glossary

 AC: Alternating Current

 APN: Access Point Name

 BATT: Rechargeable battery

 CID: Caller Identification

 DC: Direct Current

 DNS: Domain Name System (or Service or Server)

 EDGE: Enhanced Data GSM Evolution

 Ethernet: A frame-based computer networking technology

for local area networks (LANs).

 GSM: Global System for Mobile Communications

 GPRS: General Packet Radio Service

 HSDPA: High Speed Downlink Packet Access

 IP: Internet Protocol

 LAN: Local Area Network

 LED: Light Emitting Diode

 MHz: Megahertz.

 PDP: Packet Data Protocol

 RSSI: Radio Signal Strength Indicator

 SIM: Subscriber Identification Module

 WCDMA: Wideband CDMA (Code-Division Multiple

Access).

Contents

1 General Information ....................................................... 1

1.1 Best Practice .............................................................. 1

1.2 Cleaning and Maintaining the Modem ...................... 2

1.3 Limited Warranty ....................................................... 3

1.4 Limitation of Liability ............................................... 4

2 Getting started ................................................................. 5

2.1 Parts Supplied ............................................................ 5

2.2 Modem Appearance ................................................... 7

2.2.1 LED indicator .................................................... 7

2.2.2 Switch ................................................................ 9

2.3 Interface and installation ........................................... 9

2.3.1 Interface description........................................... 9

2.3.2 Installation ....................................................... 10

2.4 Power Supply .......................................................... 18

2.5 About SIM card ....................................................... 19

3 Voice Calls ..................................................................... 21

3.1 Making a call ........................................................... 21

3.2 Answering the Call .................................................. 22

4 Internet Accesses ........................................................... 23

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4.1 Connecting to the Internet ....................................... 23

4.2 Default Settings ....................................................... 24

4.2.1 System Info ...................................................... 25

4.2.2 Network Connect ............................................. 25

4.2.3 Network Select ................................................. 26

4.2.4 APN Configure ................................................ 27

4.2.5 Help .................................................................. 29

4.3 Disconnecting from the Internet .............................. 29

5 Troubleshooting ............................................................ 30

6 Appendix ........................................................................ 36

6.1 Modem Technical parameters .................................. 36

1

1 General Information

1.1 Best Practice

 Please use the modem far away from TV sets, radio and

other electronic equipment so as to avoid electromagnetic

interference.

 The modem is not water-resistant, so do not use it in

places where there is high humidity.

 Please use original accessories or accessories that are

authorized by ZTE. Using any unauthorized accessories

may affect your modem’s performance, damage your

modem or even cause danger to your body and violate

related national telecom regulations about modems.

 Do not attempt to dismantle the modem by yourself. Non-

expert handling of the device may cause damage.

 Do not disassemble or modify the rechargeable battery.

 Do not allow the modem, rechargeable battery or

accessories to come into contact with liquids or moisture

at any time. Do not immerse in any liquid.

 Do not put any object on the modem to avoid over-

heating.

 Do not expose your modem to direct sunlight or store it in

hot areas. High temperatures can shorten the life span of

2

electronic devices.

 Please do not touch the antenna with your hands while

making a call or browsing the Internet. Covering the

antenna may affect the call quality, may cause the handset

to operate at higher power level than needed, and may

shorten the talk time and standby time.

 Do not allow children to play with the modem, charger or

rechargeable battery.

 It is highly recommended to charge the rechargeable

battery before initial use. The rechargeable battery might

have been discharged during storage and delivery.

 Please switch off the modem if you are not using it.

Please remove the rechargeable battery from the modem

if you will not be using the modem for long periods of

time (ex. 10 days or more).

 Keep the length of the cable between the modem and

phone less than 10 meters apart.

1.2 Cleaning and Maintaining the Modem

 Use an anti-static cloth to clean the modem. Do not use

chemical or abrasive cleaners as these could damage the

plastic case. Turn off your modem before you clean it.

 Use the modem within the temperature range of

-10°C~55°C and the humidity range of 25%~85%.

 Do not use your modem during a thunderstorm.

3

 Do not take out your SIM card if there is no necessity.

The damaged SIM card may cause problems in

maintaining the modem.

1.3 Limited Warranty

 This warranty does not apply to defects or errors in the

Product caused by:

 (a) Reasonable Modem Appearance Disfiguration;

 (b) End User’s failure to follow ZTE’s installation,

operation or maintenance instructions or procedures;

 (c) End User’s mishandling, misuse, negligence, or

improper installation, disassemble, storage, servicing or

operation of the Product;

 (d) Modifications or repairs not made by ZTE or a ZTE-

certified individual;

 (e) Power failures, surges, fire, flood, accident, actions of

third parties or other events outside ZTE’s reasonable

control.

 (f) Usage of products of third Parties, or usage in

conjunction with third party products provided that such

defects is due to the combined usage;

 (g) Any other cause beyond the range of normal usage for

Products. End User shall have no right to reject, return, or

receive a refund for any Product from ZTE under the

above-mentioned situations.

4

 This warranty is end user’s sole remedy and ZTE’s sole

liability for defective or nonconforming items, and is in

lieu of all other warranties, expressed, implied or statutory,

including but not limited to the implied warranties of

merchantability and fitness for a particular purpose,

unless otherwise required under the mandatory provisions

of the law.

1.4 Limitation of Liability

ZTE shall not be liable for any loss of profits or indirect,

special, incidental or consequential damages resulting from or

arising out of or in connection with using of this product,

whether or not ZTE had been advised, knew or should have

known of the possibility of such damages, including, but not

limited to lost profits, interruption of business, cost of capital,

cost of substitute facilities or product, or any downtime costs.

5

(Cross- RJ45) (1)

2 Getting started

The modem can work under WCDMA/HSDPA network

and GSM/GPRS/EDGE network, and supports both voice and

data service.

2.1 Parts Supplied

Modem （1）

External power adapter (1)

Antenna (1)

* Ethernet cable

Phone cable (RJ11) (1)

6

Parts

Quantity

Modem

1

Rechargeable battery (Ni-MH)

1

External power adapter

1

Antenna

1

User manual

1

Certificate of quality

1

Phone cable (RJ11)

1

*Ethernet cable(Cross - RJ45)

1

Rechargeable battery

(Ni-MH) (1)

User manual (1)

Certificate of quality (1)

* Please note that this is a Cross Ethernet Cable unlike your

normal Ethernet cable that you might have.

7

2.2 Modem Appearance

Indicator

State

Description

light on

External power
supply is connected

light off

External power

disconnected.

Chart 2-1 Modem appearance

2.2.1 LED indicator

Top View Left-view

1 2 3 4 5

Chart 2-2 LED indicator

1. PWR (power

indicator)

.

supplied is

8

2. BATT

light on

Modem switch is on,

battery only.

blinking

Low voltage alert.

light off

Power is not being

supply.

light on

The phone is off
hook.

light off

The phone is on
hook.

blinking

The modem is

cross Ethernet cable.

light off

DATA interface is
not being used.

light on

RF signal is normal.

blinking

RF signal is poor.

light off

RF signal is not
available.

(Rechargeable
battery
indicator)

3. PHONE

(Phone
indicator)

4. DATA (Data

indicator)

5. RSSI （ Radio

Signal strength
indicator）

and power is supplied
by rechargeable

supplied by
rechargeable battery
but by external power

connected to the
computer with the

9

1 2 3 4 5 6

2.2.2 Switch

The modem may be turned “On” or “Off” by using the

power switch

which is located at modems rear side.

To power on, turn it to “∣”;
To power off, turn it to “О”.
The power switch is set to “О” when leaving the factory.

Chart 2-3 Power switch

2.3 Interface and installation

2.3.1 Interface description

Chart 2-4 Rear View of the modem

(1) ANT: Antenna connector (TNC Female on Modem);

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(2) DIAG: Test and diagnostic interface;

(3) PHONE: For connection to a telephone set via the

telephone cable (RJ11);

(4) LAN: For connection to a computer via the Ethernet

cable provided (Cross- RJ45);

(5) Power Socket: For connection to the external power

supply;

: Power switch to turn the modem “On” or “Off”.

(6)

2.3.2 Installation

1. Step 1: Install the antenna provided, to the antenna

connector.

Hold the antenna and rotate the screw cap in clockwise

direction. Do not rotate the antenna directly.

Antenna

Screw cap

Chart 2-5 Antenna installation

Note: Please make sure you DO NOT put anything on top

of the modem or antenna.

11

2. Step 2: Install the SIM card to the bottom of the modem.

(a) Lift the cover up to and remove it.

Chart 2-6 Open the cover

(b) Push the SIM holder towards the right (as shown) to

unlock, then lift the SIM holder upwards.

Chart 2-7 Open the holder

(c) Slide the SIM card into the SIM card slot. Make sure that

the golden contacts of the card are facing downwards and that

the beveled corner matches with the SIM slot.

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Chart 2-8 Slide the SIM card in

(d) Close the SIM card holder back and lock the SIM card.

Chart 2-9 Close the holder

(e) Close the back cover.

13

Chart 2-10 Close the cover

Warning: Please power off the modem and remove the

external power source before removing or inserting the SIM

card, if not, the modem or SIM card may be damaged.

Note: The SIM card provided to you can only be used

specifically for this modem and not to any other mobile device.

3. Step 3: Install the battery to the modem.

(a) Lift the cover up to and remove it.

14

Chart 2-11 Open the cover

(b) Connect the battery connector plug to the pin socket at

the modem.

Chart 2-12 Connect plug and pin

(c) Put the battery into battery box.

Chart 2-13 Put the battery in

15

(d) Close the back cover.

Chart 2-14 Close the cover

4.Step 4: Connect the telephone set and the modem using a

phone cable (RJ11) via the PHONE interface as shown.

Chart 2-15 Connect the telephone and the modem

16

5. Step 5: Connect your PC and the modem using the cross

Ethernet cable (RJ45) supplied to you via the LAN interface

as shown.

Chart 2-16 Connection of modem and computer

Note: The Phone Cable & Ethernet Cable (Cross) is provided.

Please DO NOT use any other Ethernet Cable to ensure

modem will work.

6. Step 6: Connect the power adaptor to a standard power

outlet, and insert the plug into the socket at the rear of the

modem.

17

Chart 2-17 Connect the power adaptor

7. Step 7: Turn the power switch

to“∣”to get started.

Make sure the phone is on hook before powering on.

Chart 2-18 Power on

Note: When the modem is switched off, and if a new call is

coming in, the caller will not hear the prompt “The number

you have dialed is currently unavialble.’’

8. Step 8: Make sure you wait 1 – 2 minutes after switching

the power ON before you use the service. The RSSI, DATA &

PWR indicator should be lit on. Now, you can start using the

service.

18

Chart 2-19 Installation is finished

Note: Make sure the RSSI (Radio Signal Strength Indicator)

LED is not blinking but is constantly lit up. If not please move

the modem until you get the RSSI led to be constantly lit up.

The reason why it takes 1-2 minutes is because the modem

needs to initialize, attach to the network and then only obtain

an IP address.

2.4 Power Supply

There are two ways of providing power supply to the

modem:

1. External power supply or/and

2. Rechargeable battery supply

When using the modem, please connect it with the

external power adapter. Use the rechargeable battery of the

modem in case of power failure or when there is no available

19

external power supply.

The rechargeable battery will be charged automatically

when external power supply is connected.

When the rechargeable battery is drained, the B ATT

indicator will begin to blink. Please connect the external

power adapter for about 7 hours of charging time.

2.5 About SIM card

Please insert the SIM card provided to you for this

service into the modem before using the service.

Please do not touch the metal surface of the SIM card,

which can cause loss of information or damage to the card.

Keep the SIM card away from any electrical and magnetic

appliances.

Note：If you cannot use the modem after you insert the

SIM card, please make sure:

1) The SIM card provided by the service provider is the

correct SIM.

2) You are in a network coverage provided by your

service provider.

The SIM card provided with this modem CANNOT be

used with any other device besides the modem and likewise

other SIM cards will not work with this modem unless

specified by the service provider.

20

21

3 Voice Calls

3.1 Making a call

(1) Before making a call, make sure:

a) The PWR or BATT light is on

b) The RSSI light is on;

c) The Telephone cable (RJ11) is connected properly;

d) The PHONE light is on when you pick up the call.

(2) Pick up the handset of the telephone which has been

connected to the modem shown in installation

process;

(3) Key in the telephone number;

(4) You can either press the “#” key on the telephone to

send the call, or wait 4 - 8 seconds for the call to be

connected automatically;

(5) Call will be connected.

If you are making a domestic call, key in the phone

number like this:

Trunk or Mobile Code + Phone Number

e.g. 03-XXXXXXXX or 04XX-XXXXXX

22

If you are making an international call, key in the phone

number like this:

International Access Code + Country code + Trunk or

Mobile Code + Phone Number

e.g. 0011 60-3 XXXXXXXX or 0060-12 XXXXXXX

Note: when there is no RSSI indication it indicates weak

RF signal or antenna screw is loose. Change the location of

the modem and make sure nothing is blocking it or recheck the

antenna installation again.

3.2 Answering the Call

When the phone rings, pick up the handset to answer it. If

the telephone has hands-free function, you can also answer the

call by pressing the Hands-free button. Pressing the hands-

free button again or putting the handset back, ends the call and

enables the phone to receive the next incoming call.

23

4 Internet Accesses

The modem does NOT require any drivers, and it

supports main operating systems, such as MS Windows 98,

Windows 2000, Windows ME, Windows XP, Windows Vista,

MAC OS X and other Operating systems that support TCP/IP

network connections.

4.1 Connecting to the Internet

Before you begin to enjoy the data service, make sure:

(1) The PWR or BATT light is on;

(2) The RSSI light is on;

(3) The cross Ethernet cable is connected properly;

(4) The DATA light is blinking.

NOTE: Please use the exclusive Ethernet cable (Cross

Ethernet Cable) that was provided to you together with the

modem. Also please note that if the RSSI light is blinking then

you should make sure that the modem is located at a suitable

place and free from obstruction (preferably near a window)

24

Web browser requirement:

It is suggested that you use either of these web browsers to

connect to the internet:

 IE 6.0 or above

 Mozillla Firefox 1.5.0.0

 Netscape version 8.1

4.2 Default Settings

Your modem is pre-configured with the default settings

as below as such please DO NOT change any settings unless

informed by your service provider. To make changes to your

settings (NOT Recommended) you will need to make sure the

modem is disconnected from the network. To do this you

would have to:

1) Go to the “Network Connect” Tab (as shown below).

2) Select “Manual Connect”.

3) Select “Disconnect Internet”, then

4) Press on “Submit” button.

To check if your settings are correct please follow the

instructions below:

25

4.2.1 System Info

Open a web browser e.g. Internet Explore, enter

http://192.168.0.1” at address column，web page appears as

“

follows:

Chart 4-1 Settings of System Info

It shows network status, hardware version and software

version, etc.

4.2.2 Network Connect

Click “Network Connect”, web page appears as follows:

26

Chart 4-2 Settings of Network Connect

Make sure your setting is on “Auto Connecting”.

 Auto Connecting: （Default）the modem will auto

connect Internet .

 Manual Connecting: Connecting/Disconnect Internet by

yourself.

4.2.3 Network Select

Click “Network Select”, web page appears as follows:

Chart 4-3 Settings of Network Select

Make sure your setting is on “WCDMA Preferred”.

27

 WCDMA preferred（Default and recommended）：

The modem will search valid network according to the

priority: WCDMA→GSM.

 GSM preferred：The modem will search valid network

according to the priority: GSM→WCDMA.

 Only WCDMA：The modem will only search WCDMA

network.

 Only GSM：The modem will only search GSM network.

4.2.4 APN Configure

Click “APN Configure”, web page appears as follows:

28

Chart 4-4 Settings of APN Configure

Make sure your settings are as bellow:

 APN: “Manual APN”

 Dial Num: “*99#”

 APN: Provided by carrier

 PDP Type: IP

 DNS: Auto DNS

 PDP: Auto PDP

Press “Submit” button to confirm it.

29

The User Name and Password are provided in your

paperwork from Telstra relating to account & connection

settings.

4.2.5 Help

Click “Help”, it will display the modem user guide.

4.3 Disconnecting from the Internet

If you want to end your Internet session, you should:

 Select “Disconnect Internet” on Network Connect

page and click “Submit” button to confirm it. (See

Chart 4-2)

 Or switch off the modem.

 Or Unplug the cross Ethernet cable.

30

Possible Problem/

Solution

Please wait for 1~2 minutes

ON since the modem will

IP address from the

There is a prompt/ phone

as I lift the phone off the
hook.

Please make sure the SIM

provided by the service
provider.

5 Troubleshooting

1) Please make sure firstly that all the cables (Phone Cable

and Cross Ethernet Cable) and accessories (SIM, Antenna,

Power Adaptor and Rechargeable battery) are connected

correctly.

2) Please make sure the RSSI, DATA /PHONE and

PWR/B AT T led on the modem is lit on and NOT in a

blinking state or no light.

A) Voice Related Problems

Symptoms

after the modem is powered

No Dial Tone as soon as I
lift the phone off the hook.

alert/ announcement as soon

need to Initialize, Attach to
the Network and finally get
an
network.

card is the valid SIM

31

Symptoms

Possible Problem/

Solution

The line might be barred or

There is a prompt/ phone

The dialed number might
not be in service or
currently suspended. To
ensure the number you

is not facing this

The line is noisy/ distorted

Remove any electrical

The cable or phone set

(toot..toot…toot) as soon as

Try to On Hook then Off

Make sure you are not
surfing the net during this

After dialing the last digit I

Please make sure you wait
between 4 to 8 seconds
before the call is connected
or press the # key after

When I get a phone call I

The modem does not

suspended.

alert/ announcement as soon
as I dial the last digit

when I lift the phone off the
hook

I hear a fast engaged tone

I lift the phone off the hook

hear nothing /silence.

called
problem try to call a similar
number.

appliance which is too close
to the phone set or modem.

might be faulty.

Hook again to make a call.

time.

pressing the last digit.

32

Symptoms

Possible Problem/

Solution

can’t see the caller’s ID/

support Caller LINE

t access my Voice

Please consult with the

service provider to make
sure the service is

Please consult with the
service provider to make

I can’t make or receive a

Please DO NOT use the

transferred) for 30 seconds
to 1 minute. Than you may

How come when I am on
the phone and there is a
incoming call there is no
indicator to allow me to
pick up the next call.

Please consult with the
service provider to make

Please use the phone set
provided by the service

number.

I can’
Mail

When my friends call and I
am busy the call doesn’t go
to voicemail.

call when I am surfing on
the net.

Identification Presentation
(CLIP).

supported and active.

sure the service is supported
and active.

internet and make sure it is
idle (meaning no packets are

proceed to make a call.

sure the service is supported
and active.

I cannot use my dect phone
or the phone I purchased.

provider.

33

Symptoms

Possible Problem/

Solution

initiate a

Please consult with the
service provider to make

Please consult with the
service provider to make

I cannot activate / deactive
some services (ex. Caller
ringtone, USSD Code,
etc….)

Currently we DO NOT

Possible Problem/

Solution

Please check your

so that the modem would
have fully initialized,
connected to the network
and obtained an IP address.

I cannot
conference call to others.

I cannot forward my calls to
another number.

B) Internet Related Problems

Symptoms

sure the service is supported
and active.

sure the service is supported
and active.

support this feature.

I cannot access the internet
at all.

configuration settings as

mentioned.
Please wait for 1~ 2 minutes
after switching on the power

34

Symptoms

Possible Problem/

Solution

I cannot access certain

This could be related to

s being

, please

working.

The download or/ and

The speed is depended on

your service

provider.

Possible Problem/

Solution

Check if anything is

devices. Move the modem

ke sure the

antenna is tightened and in a

pages.

upload speeds are very slow.

C) Others

certain web server
congested at that time due to
overwhelming hits
try to visit other pages to see
if the internet connection is

the signal strength and
different networks (for
example, in a HSDPA
network the speeds is much
faster than being in a GPRS
network). For more details,
consult with

Symptoms

The RSSI signal indicator is
always blinking or No Light

blocking the modem or it is
placed near any electrical

to another location near the
window and ma

35

Symptoms

Possible Problem/

Solution

upright position.

36

6 Appendix

6.1 Modem Technical parameters

 Network: GSM900/GSM1800/GSM1900MHz and

WCDMA/HSDPA 850/2100 MHz

 LED display: Power indicator/Rechargeable battery

indicator/ Phone indicator/ DATA indicator/ RSSI signal

strength indicator

 External interface:

a. External power socket

b. Antenna connector (ANT)

c. Phone interface (PHONE)

d. Data interface (LAN)

e. Test interface (DIAG)

 Power adapter:

Input： 90~270V (AC), 50/60Hz

Output： +12V (DC)

 Data service:

GPRS supports CLASS10,

EDGE supports MCS12，

WCDMA PS field supports Max 384kbps (down

37

link), 384kbps(Up link)，

WCDMA CS field support Max 64 kbps，

HSDPA PS field supports Max 3.6Mbps (down link),

384kbps (Up link).

 Dimensions (W×H×D): 220mm×140mm×38mm

(Exclude antenna)

 Rechargeable battery:

Continuous standby time: Approx. 4 hours (Depending

on the network condition).

Continuous talk time: Approx. 2 hours (Depending on the

network condition).

Please refer to the real objects for the related parameters

about the rechargeable battery and charger.

38

Copyright © 2007 by ZTE Corporation

All rights reserved.

No part of this publication may be excerpted, reproduced, translated

or utilized in any form or by any means, electronic or mechanical, including

photocopying and microfilm, without the prior written permission of ZTE

Corporation.

The manual is published by ZTE Corporation. We reserve the right to

make modifications on print errors or update specifications without prior

notice.

Edition: 1st edition, April, 2007